Hotel - Novotel Suites Paris CDG Airport Villepinte
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Novotel Suites Hotel

Novotel Suites Paris CDG Airport Villepinte Hotel

335 Rue de la Belle Etoile  BP 60182 
95700  ROISSY-EN-FRANCE
FRANCE

171 reviews
TripAdvisor Rating Based on 171 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

Be it a family holiday or business trip, our Suites measuring 323 sq. ft. (30 m2) can accommodate 1 to 4 people. Suites come with a double bed or twin beds, a sofa bed, bathroom with a bathtub and separate shower and high-speed internetWIFI and wired internet, calls to national landlines, HD TV with Canal+ package, beIN Sports and 8 international channels. For a pick-me-up, our Suites come with a microwave, kettle and Nespresso coffee machine.

  • 173 suites
  • 143 non-smoking suites
  • 5 suites for people with reduced mobility
  • 62 family suites
  • 16 connecting suites
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,435 reviews

Our guest reviews for Novotel Suites Paris CDG Airport Villepinte

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 171 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ciaran P. Friends - 11/07/2017
« Great staff »

The rooms were a pretty good size and had coffee machines, fridges and aircon, all a blessing. Many of the nights we would take our own drinks down to the bar as the bar itself had a very limited selection. The staff were alright with us doing this as long as we cleaned our bottles away and they seemed to enjoy seeing us having a good time in the hotel, I can't rate them highly enough for letting us do this!

AccorHotels certified review
Shafik Families - 09/07/2017
« Bad »

We were checked out one day before our prepaid reservation was due. Room was not cleaned keys were not working as they checked us out on the 3rd day instead of our full stay of 4 days.

AccorHotels certified review
Ciara C. Families - 08/07/2017
« Clean, great for kids and convenient »

I stayed in Novotel CDG with my 2 kids (age 5 and 10), the room was clean and very spacious. It looked new. The bed was REALLY comfy and the TV swivelled so it could be looked at from different spots in the room. The layout of the room was very clever which the kids liked and it was quiet.The room had a nespresso machine too which meant nice coffee!!!. Overall I was very pleased with the hotel and would definitely book again. The only downside is the cost of breakfast in the morning at €15 per person...a bit steep, but a good excuse to get out and about.

AccorHotels certified review
Model Families - 08/07/2017
« Dissapointed »

I will not stay at this hotel again

TripAdvisor certified review
Family - 06/07/2017
« Irresponsible »

I paid for a room for 4 peoples and They gave me a room for 3 people, I went with my family and I had to sleep on the floor, this is my first time using Novotel and it was terrible, Novotel must be serious at reservations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 985watherc, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris CDG Airport Villepinte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Prigent, General Manager

TripAdvisor certified review
Family - 03/07/2017
« Indifferent staff »

We arrived at 2:30 pm and were told that the room was not ready, but would be ready in 15-20 minutes. I waited for about an hour, during that time I inquired twice about our room, and the staff was indifferent about it. Compare to our experience in Ibis Styles Barcelona, is was like going from a Hilton to a Motel 6.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karlah, After reading your comment, I have consulted my team about what happened to you. We are very sorry and we did our best for providing the room as soon as possible. Unfortunately rooms were enable to be delivered due to incident. Again we present you our sincere apologies. Kind regards Christophe Prigent, General Manager

AccorHotels certified review
Edward Families - 02/07/2017
« Nice Euro American Hybrid »

Suite Novotel was a comfortable fit for our family of four with rooms, amenities, and a breakfast that was a good fit for a family used to typical American travel hotels (Ex: Comfort Inn, Hampton, etc.)

AccorHotels certified review
Karla Families - 30/06/2017
« Indifferent staff »

We got to the hotel at 2:30 pm , and were told that the room was not ready, but it would be ready in 15-20 minutes. We waited for about an hour. During that time, I asked twice if the room was ready, and the staff was unfriendly and indifferent.

AccorHotels certified review
Myesha B. Families - 26/06/2017
« The condition of the hotel was very poor. »

We were not originally placed in the type of room that we booked and staff initially refused to make the correction. The manager took car of it, but the experience was unpleasant. The hallways of the hotel are very dirty and smell bad. The were holes in the carpet in the room. The room felt very dated and not up to adequate standards.

AccorHotels certified review
Kris Solo - 21/06/2017
« Hotel did not meet minimum standard I would usually associate with Novotel especially as it rated itself 4 stat »

I did not enjoy anything about it. It was difficult to get to from airport. Shuttle driver took me to a different Novotel suites then I had to make my way with difficulty to the correct one so took an hour to travel about 4 km,s. Hotel was way below expectations, horrible hard foam mattresses and pillow. Poor quality bed linen. Strange pod like arrangement for bathroom and toilet almost like a plane or train toilet. Toilet smelled of urine on arrival and an unpleasant smell came from bathroom drains. Blinds broken so could not darken room adequately to even try to sleep. No restaurant just overpriced poor choice and quality snacks to purchase.

AccorHotels certified review
Umang C. Business - 19/06/2017
« Awesome »

Good Hospitality. Excellent Staff. Quick Check-in. Rooms were good. More options has to be provided in breakfast for vegetarians.

AccorHotels certified review
Marivic Families - 18/06/2017
« Comfortable Stay! »

The room is spacious, although in the airport area, it's convenient to go around because of the shuttle. The only one thing that bothered me was the house keeping. During the four nights that we stayed there, they forgot to replaced the foot towel, refill the soap dispenser, put hand towel, put the right number of bath towels and refill the coffee.

AccorHotels certified review
Tom Friends - 17/06/2017
« Great room not so great staff »

I love the room amenities and the breakfast is amazing. However, intersections with the front desk are very negative. On more than one occasion I was ignored, or had a staff member walk off to take a smoke break rather than assist me. Very unprofessional. One instance I went to the front desk to buy a beer and after waiting over 5 minutes, the staff member walked away from me. I asked the two remaining front desk employees if I could buy a beer and they ignored me. I will not be returning to stay here.

AccorHotels certified review
Emmanuel Business - 15/06/2017
« Super »

Excellent

AccorHotels certified review
Pathik P. Families - 14/06/2017
« Good . »

I had a pleasant stay of 3 nights 4 days with 2 rooms and overall experience was rather good only was not pleased by the stay because of lack of workforce at the hotel, not enough service were provided during breakfast and one of the room had faulty door opener and had to deal with it everyday, so the overall experience was good with big and comfortable rooms.

AccorHotels certified review
Edward B. Families - 07/06/2017
« Too modern and too smelly!,  »

Your staff was excellent, but your hotel was too modern and had a very unpleasant smell in one of the rooms.

AccorHotels certified review
Olivier A. Business - 07/06/2017
« Very warm welcome room always perfect »

Very good welcome. Appreciate team remember and call me by my name

AccorHotels certified review
Krishna S. Families - 06/06/2017
« Comfortable and spacious suite room with good amenities »

Overall, it was a pleasant experience. We were a family of 4, incl. 2 teenagers. The room had 2 twin and 1 queen beds, and had other amenties including electric hot water kettle, microwave, fridge, etc. The minor issue is that there are no good vegetarian options for dinner in the vicinity of Novotel. Depending on shuttle timings, one can go to the nearby Aeroville mall that has lot of restaurants.

AccorHotels certified review
Sunia B. Families - 03/06/2017
« Delightful  »

Very professional and lovely staff. Always greeted us with a smile and made sure our stay was comfortable a

AccorHotels certified review
Anonymous Families - 31/05/2017

over all it was average the hall ways and elevators had a bad smell the room was clean

Our most recent 20 reviews
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