Hotel - ibis Madrid Centro
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Centro Hotel

4.5/5 1,437 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • KEEP YOUR ROOM UNTIL 5PM SUBJECT TO AVAILABILITY (Paying)
  • Shoe shine machine

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
See all services

Our rooms

  • 64 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,158 reviews

Our guest reviews for ibis Madrid Centro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,437 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tiago T. Couples - 09/08/2018 AccorHotels certified review
« Really Good »

The stay was amazing. I would lik to thank Alex, Rocio and especially Elena for their amazing service. Hotel well located and clean, perfect for our travel patern. The only two things that were not that so good was the breakfast, lacks choice, I'm used to big ibis breakfasts, but maybe for other guests is ok. The other thing is the new check-in/check-out system, it's not the hotel fault, I now, you hhave to follow orders, but if you want to fight Airbnb, don't be like them. Overall the experience was excellent, mostly due to the reception team.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for all your co-members about your stay at the hotel. For us it has been a pleasure to have you here with us. We will transmit all your comments to our team. We hope to welcome you again here at Ibis Madrid Centro. Regards, Ana Pessoa

Peter C. Couples - 08/08/2018 AccorHotels certified review
« Lovely room, great shower, good views of the city. Friendly staff. »

We stayed for two days in 40 degree heat. The room was very pleasant, new and spacious. The air conditioning kept us cool and the bed was as comfortable as the ad says. We found the hotel staff very pleasant and helpful and we're able to explore Madrid and have a comfortable place to return to. Great value for money and we will book Ibis Central again when we visit Madrid.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for yoyr commets. We feel really happy to know that you have enjoyed Madrid and your stay with us. It has been a pleasure to have you here. We will be very pleased to welcome you again! Greetings from all of us. Elena García. Recepcion

Anonymous Families - 03/08/2018 AccorHotels certified review

Good nice comfortable room limited choices for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your comments. We are very happy to know that you have enjoyed your stay with us! Waiting to welcome you soon again, Elena García. Reception

Anonymous Families - 03/08/2018 AccorHotels certified review
« Very Nice stay »

Very nice stay and very helpful and kind employees

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your nice comments. We are very happy to know that you have enjoyed your stay with us! Waiting to welcome you soon again, Elena García. Reception

Steven Solo - 01/08/2018 AccorHotels certified review
« Clean comfortable room. »

The Hotel is a nice base for exploring Madrid. Just 5 minutes walk to the centre and lots of small restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments on your stay at the hotel. For us it has been a pleasure to have you here at the hotel and have enjoyed Madrid here with us. It will always be a pleasure to welcome you, we hope to welcome you more times here at Ibis Madrid Centro. Best regards from Malasaña, Ana Pessoa, Recepción

Andy R. Families - 26/07/2018 AccorHotels certified review
« Very friendly IBIS »

Great welcome, friendly staff, questions answered very well. Great location for central Madrid. Couldn't ask for more.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments about your stay at the hotel. It was a pleasure for us to have you here, and to make your stay pleasant. We were very happy we took advantage of Madrid here at our hotel. We hope to be able to welcome you again, here at Ibis Madrid Centro. Greetings, Ana Pessoa. Reception.

Rocio Couples - 23/07/2018 AccorHotels certified review
« Very nice place »

It was very correct

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments on your stay at the hotel. We are delighted that you enjoyed Madrid here with us. We will transmit all your comments to all our team. We hope to welcome you again here at the Ibis Madrid Centro. Greetings from Malasaña, Ana Pessoa, reception

Don Couples - 19/07/2018 AccorHotels certified review

Ideal position & helpful staff

Jeffrey T. S. Couples - 19/07/2018 AccorHotels certified review
« GREAT »

COMFORTABLE

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your comments. Please, note that our rooms are not provided of kettle, but you can request it and we will try our best to better satisfy you, if it were posible. We really feel very upset you are not satisfied with Le Club card, we suggest yoy to visit the web online, so you can find the interesting benefits of being a Silver menmber. Waiting to wleocme you again. Greetings from all of us, Elena García. Recepttion

Anonymous Families - 17/07/2018 AccorHotels certified review

It was ok. The person who checked us in tried to give us a normal room though I had booked a superior. It was not by mistake as I saw the original number on a paper it was intentional that it is not exactly what I wish for as a customer. The other staff especially the one lady in the morning were great.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your comments, we improve every day to give the best service to our customers. I'm so sorry for the problem you had at your arrival. We immediately resolved the incident to give you the room you had reserved. Hope to welcome you again at another time. King regards Alex Martín

Ali Solo - 16/07/2018 AccorHotels certified review
« Houskeeping and breakfast isn't enough. »

Quality isn't deserve this price.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your comments. We take note of your appreciations to improve each day. I'm sorry that we have not met your expectations. We work hard every day to give the best possible service to our customers, you are the engine of our hotel! King regards Alex Martín Front desk

Oliver B. Friends - 14/07/2018 AccorHotels certified review
« Great place! »

Very impressed by staff and atmosphere they created

Our hotel has responded to the review
Our hotel has responded to the review

Muchas gracias por sus comentarios sobre su estadía en el hotel. Estamos encantados de que haya disfrutado de Madrid aquí con nosotros. Le enviaremos sus comentarios a todo nuestro equipo. Esperamos darle la bienvenida nuevamente aquí en el Ibis Madrid Centro. Saludos desde Malasaña, Ana Pessoa, recepción

Martin Friends - 12/07/2018 AccorHotels certified review
« Great Central Hotel »

Great location and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments on your stay at the hotel. We are delighted that you enjoyed Madrid here with us. We will send your comments to all our team. We hope to welcome you again here at the Ibis Madrid Centro. Greetings from Malasaña, Ana Pessoa, reception

Marina Business - 08/07/2018 AccorHotels certified review
« Excellent location »

Excellent location near many restorants in well known Malasana area, walking distance to the center, nice room, average breakfast. The a/c is too loud and tou can not sleep with turned it on as well as with turned it off since is very hot.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments on your stay at the hotel. We are delighted that you enjoyed Madrid here with us. We will transmit all your comments to all our team. We hope to welcome you again here at the Ibis Madrid Centro. Greetings from Malasaña, Ana Pessoa, reception

Anonymous Solo - 07/07/2018 AccorHotels certified review
« Nice location, comfortable room, and very helpful staff! »

When I arrived with a suitcase damaged during the journey the staff of ibis Madrid Centro was extremely helpful, giving advice and support in order to replace the broken suitcase. Many thanks!

Anonymous Business - 05/07/2018 AccorHotels certified review
« great place, good atmosphere »

great location, close to nice restaurants and bars

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comment about your stay at the hotel. We are glad to know that you have enjoyed your stay in Madrid here with us. We hope to welcome you again very soon at Ibis Madrid Centro. Regards from Malasaña, Ana Pessoa. Recepción

Mary R Couples - 02/07/2018 TripAdvisor review
« Ibis Madrid Centro - Great Location »

This hotel is in an excellent location, close to the Theatre district. This meant that the the area was lively and fun with a great atmosphere. This also extended to the hotel, which was fun and funky.The staff were really friendly and nothing was too much trouble. We had breakfast on both days of our stay, which was very reasonable and tasty with plenty of choice. We also enjoyed drinks in the hotel at night. The hotel itself had easy access to the shopping district of the Grand Via and the sights. overall a very good experience.

Peter Couples - 01/07/2018 AccorHotels certified review
« Perfect for a short stay in Madrid »

Perfect location for both access to the metro and easy walk to Gran Via etc. Nice clean rooms and all the staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your comments about your stay at the hotel. We are delighted that you have enjoyed your stay in Madrid here with us. It has been a pleasure to have you here at the hotel. We hope to be able to welcome you again here at Ibis Madrid Centro. Best regards from Malasaña, Ana Pessoa. Reception.

George K. Families - 29/06/2018 AccorHotels certified review
« excellent »

Our stay was great and your staff was superb ... from the front desk to housekeeping. Our only problem is we were told our breakfasts where not included with our rate ....however when we recieved our bills (2 rooms) we are being billed for breakfasts every day. We did not venture into the restaurant at all. How can we fix this? A refund should be due to us. I am a Le Club Accor Hotels member. Thank you.

TYsh1985 Friends getaway - 22/06/2018 TripAdvisor review
« FANTASTIC STAFF, ALWAYS CLEAN & GOOD BREAKFAST »

Hi Guys, I'm happy to tell you that I was really suprised staying in this fantastic hotel. I want to say that staff is very nice, very helpful, always smile even at 2 am in the morning! They ready to solve all your issue, just ask! Rooms are clean, what is surprising for 2 stars hotel, no smoking hotel - fantastic. Very close to the downtown - great location, in the middle of all sightseeings. 25 mintues & you are in Prado museam, 20 minutes & you are alreading taking sun baths in the park. Love this hotel, i deffently will stay there if every will come to this lovely city.

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