Hotel - ibis Madrid Centro
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Centro Hotel

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4.0/5 1,257 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 13h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • All-you-can-eat breakfast buffet
  • Massage  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Massage  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 bar(s)
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Hotel location

Our rooms

  • 64 rooms
  • 32 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 3,163 reviews

Our guest reviews for ibis Madrid Centro

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,257 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Maria Couples - 17/10/2017
« Awesome »

I love the bed

AccorHotels certified review
Nancy Business - 17/10/2017
« Good experience »

The stay was not the issue nor the service, but for my actual booking, the hotel was overbooked or the system didn't update my reservation code (FRVDFVJZ), don't know. I'm not coming to Madrid for pleasure or shorts stays, I cannot trust your web page if you cannot guarantee the room.

AccorHotels certified review
Maria Couples - 17/10/2017
« Lovely central hotel »

Lovely hotel, reception staff friendly & helpful. Rooms very clean & although hotel is very central it was quiet at night. Breakfast more than adequate. No compliants - would stay again.

AccorHotels certified review
Mozart L. Couples - 16/10/2017
« The experience was great but the check out was terrible and almost impact in losing my flight. »

The stay, the room was great, but in the day of the check out there was a problem in the accor system and the hoster could not use my points to pay part of the stay and did want to let me go to the airport until the problem was solved. I told then that i could solve by email or phone but they did not want to let me go.

AccorHotels certified review
Raquel W. Business - 16/10/2017
« Very comfortable. Attentive service. Only thing I can add was that door-card always gave me problems. »

same as in title. Thank you! Very comfortable. Attentive service. Only thing I can add was that door-card always gave me problems.

AccorHotels certified review
Anonymous Business - 14/10/2017
« Prima »

Prima

AccorHotels certified review
Guillaume Business - 12/10/2017
« very nice hotel »

nice breakfast, good rooms, well situated

AccorHotels certified review
Peter R. Couples - 10/10/2017
« Definately recommend very friendly staff first class room »

Very friendly staff. Very clean room and comfortable bed. Only downside was noise from outside on roadside during the night this is not down to hotel. Hotel is smack bang in centre of Madrid and very close to all amenities will recommend to all family and friends Great value for money

AccorHotels certified review
Yvonne F. Couples - 09/10/2017
« Lovely stay in Madrid »

Apart from only one towel in the room on arrival we enjoyed our stay at the Ibis. Great location, friendly helpful staff. Good breakfast with plenty of choice. Room basic but not much time spent in there. Minutes walk from the metro.

AccorHotels certified review
Joe Friends - 02/10/2017
« Comfortable Night »

It was a late evening arrival from the train station and an early departure to the airport. We were greeted by an enthusiastic and friendly hostest who spoke excellent English. Explained everything thoroughly, reserved a taxi for us in the morning before going to our room for the night. Though the room wasn't luxurious, it was very clean and accommodating. Breakfast was available at 6:30 and the taxi was there at the time the hostest reserved it. Very nice experience

AccorHotels certified review
Rachel Families - 01/10/2017
« Overall satisfying. »

It was a good experience overall. However, I have just one complaint, we told the receptionist that our soap dispenser in the shower was running low and we were told that the message will be passed on to the housekeeping staff so that when our room is cleaned, it will be filled. However, this was not done - so we ended up having to go out and get soap. Also, just a heads up with the information on the website. The website indicates that the room occupancy is "x3" however, when we arrived the receptionist told us that it is actually for two adults and one child. I understand that this is the case, however the website should be slightly more informative. The matter was resolved and we had to pay an additional charge, which is fine, however we were a bit confused when the receptionist told us that. I have stayed in many ibis hotels around the world and this never happened.

AccorHotels certified review
Eli Business - 29/09/2017
« Nice short experience »

I stayed only for one night but it was very nice. This is a small hotel very centrally located which was the main reason for choosing this hotel. We could walk from the hotel the main shopping street and ended at this important square where there was a lot going on. All by all a nice experience. The room was spacious and clean. The bathroom was also clean. The only thing I missed in my room was tea and coffee facility.

AccorHotels certified review
Tanya V. Couples - 28/09/2017
« Clean place in a central location »

We used the hotel for daily exploration of Madrid and surroundings. The hotel location is extremely convenient for this. The room was very clean and amazingly quiet! The only thing we would have wished is a coffee maker in the room. They do have a 24 hour bar where one can buy coffee, but we do prefer to have it first thing in the morning.

AccorHotels certified review
Paul H. Couples - 28/09/2017
« Good location »

Our check in was swift and friendly. Our room was comfortable but there were no hand towels nor a bath mat which we had to ask for. I think the price is a bit on the high side for the room and hotel. The ibis at Calle Prado us a better hotel. All said and done the service is very good and so is the location

AccorHotels certified review
Padrela Business - 27/09/2017
« Mr Padrela »

Very clean space, just sleep there :)

AccorHotels certified review
Peter Couples - 27/09/2017
« Peter »

Excellent experience, from the start, we were welcomed so nicely and provided all the info that we needed. The room was as expected nice and clean. The reception staff were very helpful.

AccorHotels certified review
Flavio C. V. Couples - 27/09/2017
« We were extremely happy with our stay, »

We were reception ed by Elena . She was extremely friend and receptive and helped us with the first information in a very kind way. CONGRATULATIONS. You have an amazing worker in Elena.

AccorHotels certified review
Friendly T. Friends - 26/09/2017
« M. H. »

Very enjoyable. I stayed for 3 nights and the room was exceptionally clean and spacious. The staff were all very professional and friendly.

AccorHotels certified review
C. M. Couples - 25/09/2017
« Perfect hotel when visiting Madrid »

Modern stylish and unpretentious hotel with a great atmosphere, and friendly staff, tastefully decorated rooms, located in Madrid's nicest area. Good breakfast buffet in cozy surroundings. Great Calvin Kline smell!

TripAdvisor review
K2408TMjoeg Couples - 25/09/2017
« Return Visit »

We have stayed at this hotel several times before. The reason we choose this hotel when we visit Madrid is summed up in three little words "Location, Location, Location" for a city centre location it is the best in our view. It is on a side street in the centre of everything like nightlife, bars, restaurants, and walking distance to all the main tourist sites and shopping, so all you need from a short break hotel. The rooms are basic as you would expect from a budget hotel, but they are modern and clean and are of a comfortable standard including the bed. One thing we like most is the rooms are quiet with little or no internal hotel noise like doors banging, although expect some outside voice noise on party nights and the young Spanish do love to party long into the night or should I say morning!. The hotel staff are friendly and helpful although the ACOR main IT system is a little less reliable with booking requests often overlooked on arrival. Another frustration is the unreliable WiFi it keeps dropping out for long periods as the hotel wifi system is not the best or strongest. They have though improved the safe box facility a little, still not in the room which I would prefer, but at least now they give you a box in reception that has a selected electronic private code to operate as before you needed two keys to open it. So in summery overall a good city centre budget hotel at an affordable price in comparison to others.... not much to complain about so I am sure we will be back!

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