ibis Madrid Calle Alcalá (former Valentín Beato) Hotel 1 star

TripAdvisor rating 4.0/5 1,140 reviews
ibis Madrid Calle Alcalá (former Valentín Beato)
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Hotel extras

  • Hotel recently renamed

  • 5 min from Wanda Metropolitano stadium. Enjoy the best sporting events in the area

  • Located 5 mi (8 km) from Spain's biggest airport, Adolfo Suárez Madrid-Barajas

  • It is close to the IFEMA exhibition center and the Plaza de Toros de Las Ventas

  • 5 min from Wanda Metropolitano stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Maximum 2 pets per room, 15 euros per day/pet 15.00 EUR
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Madrid Calle Alcalá (former Valentín Beato)

Valentin Beato 20
28037
madrid
spain

Tel: +34913759043

Fax: (+34)91/3750150

Contact email

Check-in from 12h00

Check out up to 12h00

  • 77 LINEA LINEA 104 :  

  • SUANZES :   LINE GREEN SUANZES

  • A2 :  

  • By plane

    BARAJAS AIRPORT At 8km / 4.97 miles

  • By train

    ATOCHA At 6km / 3.73 miles

  • By train

    ATOCHA STATION At 5km / 3.11 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.439696, -3.626368

Currently, close to our hotel

Visit to the Palacio de Comunicaciones

From 01/01/2018 to 31/12/2019

At 6.1 km

Visit to the Prado Museum

From 01/01/2011 to 31/12/2019

At 6.3 km

Tour of the Royal Botanical Gardens, Madrid

From 01/01/2011 to 31/12/2019

At 6.3 km

Tour of the Edificio Metropolis

From 01/01/2018 to 31/12/2019

At 6.3 km

Balenciaga and Spanish painting, exhibition

From 18/06/2019 to 22/09/2019

At 6.4 km

Manet, Degas: impressionists and photography, exhibition

From 15/10/2019 to 26/01/2020

At 6.4 km

Thyssen-Bornemisza Museum, Madrid, visit

From 01/01/2011 to 31/12/2019

At 6.4 km

Visit to the Reina Sofia Museum

From 01/01/2010 to 31/12/2019

At 6.7 km

ZIP 2019, avant-garde theatre festival

From 25/06/2019 to 30/06/2019

At 6.8 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

ibis Kitchen restaurant

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Calle Alcalá (former Valentín Beato)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,521 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,140 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Joyce Couples - 10/06/2019 AccorHotels certified review

Loved Victor at reception - he was fabulous with check in, cancelling a booking I made for the week ahead in error, organising the refund, looking after us so well - hospitable, warm, friendly, kind and generous. Laura at reception was great too! The room was fantastico - simple, lots of shelving, clean, nice.

doesn’t matter if you are a loyalty member with requests

Customer review rating 4.4/5

Zoltan H. Friends - 09/06/2019 AccorHotels certified review

First of all I have to declare i recently stay in one of AccorHotel unit during my trips, so have enough experiences what to see, what to expect. Unfortunately in this hotel there were not even one room for an AccorHotels loyalty member on a higher floor. Of course it’s known that special requests are subject to availability, but it’s hard to imagine there is no one room of 20’s on higher floors for an AccorHotels loyalty member who spend many night mostly in ibis or Novotel. Hotel stuff doesn’t care for sure. On this booking also requested a possibility of availability of twin room instead of double. No any response before arriving, hoped during check in hotel stuff will inform. After happening nothing it is quite sure for now that requests are not read by hotel stuff or simply do not care. Repeatedly, there are many floor in this hotel with at least 20 rooms each on it. My room rate included breakfast. After dozens of nights staying in one of AccorHotels unit really can say I know what to expect from an AccorHotels breakfast, informed about differences of ibis budget, ibis, ibis styles or Novotel breakfast. In this Madrid hotel it was disappointing, no English language signs of foods, no scrambled eggs as a minimum at red ibis everywhere I stayed, eat healthy but no any vegetables, felt like being in budget, unbelievable. And, on top of all, each stuff was bored and acting as they don’t want to work there or at least don’t want to talk to guests, answering “no” or “don’t worry” with extremely limited English knowledge. Worst experience ever. Room is ibis standard as expected with bigger bathroom as usual. Clean. Already have other bookings for this year at AccorHotels for example in Osaka, Japan, Prague, Czech Republic or Warsaw, Poland, thinking probably should be changed as membership has this low value at AccorHotels unfortunately.

Excellent

Customer review rating 4.4/5

Richard Friends - 09/06/2019 AccorHotels certified review

V good

Dear Mr. N., I very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a pleasure know that your stay at the hotel was excellent. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

The "Smile Team" lived up to ffheir Logo !

Customer review rating 4.4/5

Rowan Couples - 07/06/2019 AccorHotels certified review

We enjoyed returning to the quiet of the hotel in its suburban location of Madrid. The convenient location just 200m from a Metro station meant that transport was easy and economical to travel into the City.

Dear ROWAN B. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

The "Smile Team" lived up to their Logo !

TripAdvisor rating 4.0/5

rowanb552 Couples - 07/06/2019 TripAdvisor review

Only 200m to The Metro station, this hotel is situated in the suburbs of Madrid. The Smile Team made our stay hospitable & pleasant. While our focus was on visiting the City we both enjoyed catching the Metro "home" each evening and experiencing thd lifestyle of quieter areas shere residents lived

Holiday /champions league

Customer review rating 4.4/5

Bev N. Families - 05/06/2019 AccorHotels certified review

We stayed here for 1 week , couldn’t fault anything, staff were lovely , rooms were very clean and food was spot on . Brilliant, thank you

Dear BEVERLEY JANET n. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com
Customer review rating 4.4/5

Anonymous Families - 04/06/2019 AccorHotels certified review

Nice and clean rooms. Friendly staff and good breakfast.

Dear JARI I. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Extremely comfortable

Customer review rating 4.4/5

Alexander B. Couples - 04/06/2019 AccorHotels certified review

Very clean room , the bed was so comfortable and the staff friendly and extremely helpful

Dear ALEXANDER B. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Nice clean & quiet hotel

Customer review rating 4.4/5

Antony P. Couples - 04/06/2019 AccorHotels certified review

Paid an extortionate price because it was champions league weekend. However we were allocated the quiet top floor room as requested. Plenty of choice for breakfast. Staff very friendly & helpful. Rooms small but adequate for a few days. Tea & coffee making facilities, a security box & small fridge would make the rooms perfect. Would stay here again if we ever return to Madrid.

Dear Antony P. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

The stay was as expected and everyone very friendly

Customer review rating 4.4/5

Mosey Couples - 01/06/2019 AccorHotels certified review

It was great. The bed is comfortable and. The room perfect for 2 people however the construction was a nuisance, and I have a feeling that we were above the garbages as we kept getting wasps in the room and could not sleep with the windows open. Perhaps a screen for those rooms above the kitchen would be in order

Dear MAUREEN ANN K. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

I was very comfortable and enjoyed my stay.

Customer review rating 4.4/5

Sylvia H. Couples - 29/05/2019 AccorHotels certified review

The room was a good size and very pleasant. The bed was very comfortable. The bathroom had everything I needed and it had a solid wooden door. I don´t understand the fashion for transparent doors and walls for bathrooms i.e. if a person uses the bathroom during the night , the other person in the room is disturbed and woken by the light. The room and bathroom were nicely decorated and very clean. Hotel employees were extra nice and helpful and breakfast was great.

Dear Ms. H., I very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá, like the employees attitude. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Economical Well Located Hotel

Customer review rating 4.4/5

Geoff Couples - 23/05/2019 AccorHotels certified review

The location of the hotel is excellent, a E20 taxi trip from Barajas airport and 250 metres from the Suanzes Metro station entrance. A typical Ibis hotel at the economical end of the Accor range - basic but functional furniture, excellent bedding, high level of cleanliness, friendly and helpful staff, bathroom and shower recess extra spacious. There is a lift in the building. The breakfast offering was extensive and reasonably priced. Would definitely stay again.

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

A very pleasant stay

Customer review rating 4.4/5

Pedro N. Business - 23/05/2019 AccorHotels certified review

Stayed in the hotel for 3 nights. The staff was very nice and helpful. We've dinner there once, on the night of the arrival and the food was quite good. The breakfast was also quite nice and with some diversity. The rooms were cleaned and enjoyable. There are a few nice restaurants nearby and the hotel has a metro station also very near to go to the city center, if you'd like.

Dear Mr. N., I very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá, about the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Great place for stopover

Customer review rating 4.4/5

Anonymous Couples - 20/05/2019 AccorHotels certified review

Have stayed here previously. Relatively easy access from ring road. Good location for access to transport systems. Staff very helpful. Room very clean and tidy but getting a little bit tired. Breakfast was excellent.

Dear JOHN FREDERICK B. We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Was okay

Customer review rating 4.4/5

Saeed N. Business - 19/05/2019 AccorHotels certified review

Good enough

Dear SAEED N. Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Sin problemas

Customer review rating 4.4/5

José L. M. Business - 09/05/2019 AccorHotels certified review

Cumpliendo expectativas

Estimado Sr. m., Le agradezco enormemente sus comentarios en relación a su estancia en ibis Madrid Calle Alcalá (anteriormente Valentín Beato). Es siempre un placer recibir comentarios positivos. Haré extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Me alegra saber que no tuvo ningun problema durante su estancia. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com
Customer review rating 4.4/5

Julio Couples - 24/04/2019 AccorHotels certified review

EN LA LINEA HABITUAL CUMPLIENDO EXPECTATIVAS

Estimado Julio, Le agradezco enormemente sus comentarios en relación a su estancia en ibis Madrid Calle Alcalá . Es siempre un placer recibir comentarios positivos. Haré extensivas sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Marta López Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Not very good

Customer review rating 4.4/5

Marcus Families - 23/04/2019 AccorHotels certified review

I did not like the rooms, it lacked having rooms with connecting doors for families of 4 people. We stayed in rooms with opposite doors that had a small common area but were not connected. Our family was separated. Breakfast with little variety and no hot food like a simple scrambled egg. Front desk attendants and staff were friendly, except the manager who seemed to be annoying with small children.

Dear Marcus, Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry our connected rooms did not fit your expectations, as they are the ones we have for families and I think they do not separate them. We tried to give you the best on this. Regarding breakfast products, I'm afraid there is nothing we can do about that, as it is something that comes for all the Ibis from the company. We are introducing now new products, as boiled eggs but not hot food. In stead, we always have the option of heating the spanish omelette ourselves. In fact, I remember that we made it for your family some mornings. I do not know which manager you are referring to but in case it's me my apologies if it seemed that I do not like children, nothing like that. Neither one of my colleagues. We always love having families here. We appreciate again you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta López Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Close to Metro , great staff , liked the breakfast

Customer review rating 4.4/5

Robert Couples - 22/04/2019 AccorHotels certified review

We stayed for seven nights and had a good buffet breakfast each day . It is very close to Suanzes metro . The staff are helpful and courteous and the cleaning is well done . There is building work very close by and nets on the windows would be better than just a blackout option . Our room was fine and maybe in need of an update and some redecoration but nothing big . Public areas were clear and clean . Breakfast area was constantly being refreshed and cleaned .

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). It is always a pleasure to receive positive feedback, and mostly if it comes from someone that has been with us for many nights. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta López Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com
Customer review rating 4.4/5

Saeed N. Business - 13/04/2019 AccorHotels certified review

Wasn't good enough

Dear SAEED N. Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá (anteriormente Valentín Beato). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mario Oller Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com
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