Hotel - Novotel Venezia Mestre Castellana
Novotel Hotel Novotel Hotel

Novotel Venezia Mestre Castellana Hotel

4.0/5 2,387 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00
  • Drink vending machine

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 215 rooms
  • 155 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 58 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Drink vending machine
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,459 reviews

Our guest reviews for Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,387 reviews
Shawn K. Business - 13/03/2019 AccorHotels certified review
« Best hotel of Venezia »

It was awesome. But i think it should be better include slippers,waters. Anyway best of the best in Venezia.

Ravindra P. Friends - 05/03/2019 AccorHotels certified review
« Awesome and Extremely delighted with the stay »

Extremely delighted.

Mrs.tanja D. Families - 12/02/2019 AccorHotels certified review
« great »

ok

Tomislav Families - 22/01/2019 AccorHotels certified review

Ok hotel

Fabrizio Business - 13/01/2019 AccorHotels certified review
« value for money »

excellent room, competent and efficient personnel, good breakfast and restaurant

Mr Families - 10/01/2019 AccorHotels certified review
« A Good Hotel - with a few things that can be improved. »

Our stay at this hotel was good and we would happily come back and visit again. Here are some further details: The Good: 1: No noise at night: You do hear doors slam in the corridor but rarely at night. 2: Bathroom: Nice looking bathroom – equipped even with an SOS alarm button. 3: Great location: A 10 minute walk to a direct bus into Venice’s Piazzale Roma which only takes 20 minutes – so after leaving your hotelroom you can be walking in Venice in only 30 minutes – the cost for the bus is only EUR1:50 for a bus ticket which the hotel will sell you at cost. There is also a Lidl Supermarket around the corner which is open every day. For around EUR30 you can take a taxi for only 10 minutes from Venice to the hotel – which we did every night when it was dark. 4: No deposit: At this Novotel they did not ask us for any deposit at check-in. 5: Great value: We paid EUR120/night including three breakfasts per day. 6: Good breakfast: The breakfast is good. Three things could be improved though: The boiled eggs were rock-hard with dark yolks – instead this Novotel could offer an eggboiler (like at Ibis Zurich and Ibis Styles Madrid) so that one can choose the minutes oneself (I like 6 minutes with creamy yokes), as well as a variety of nuts like at other Novotels. There were some seeds to put on top of the cereal but I did not discover those until the 5th day here because they were sort of hidden away in another room in front of the room where all other breakfast items are displayed – so you are unlikely to see these seeds unless someone tells you about their existence. Presuambly these seeds are displayed separately so that less people will see them because they are expensive – a way to save money in other words. On one of our 6 days there a tourbus full of people came in for breakfast at the same time which made the room chaotic and it would run out of many things including plates etc. but the staff worked very hard to add all the missing things to the breakfast room anew as soon as I had made them aware of them - and thus dealt with the chaos as well as they could. 7: Windows: The windows can be opened for fresh air. The not so great: 1: Carpets: The rooms are carpeted – which does clog my nose up at night. Having said that - to sleep with the window open does help quite a bit. 2: Breakfast hours: The breakfast ends at 09:30 most days – which is a bit too early for all tourists. 3: The Breakfast Manager: The Breakfast Manager does not plan the breakfasts adequately. Even if the hotel was not all that busy the breakfast room frequently ran out of basic things which it is supposed to offer – such as; toast and many other types of bread (2 days out of 6), drink-yogurts (3 days out of 6), the only nut offered – walnuts (5 days out of 6). 4: Water pipes: The water pipes are interconnected in the room in a bad way – meaning that you cannot use the sink-tap when someone else is showering because if you do then the water temperature in the shower goes bananas and moves from hot to cold and back to hot all the time. This is way below the basic standard of plumbing and a 4 star hotel really should fix such an elementary standard issue. 5: Shower water pressure: It is acceptable – but below the average standard of a good hotel. 6: Cleaning: In general the cleaning is good. But on the 31 December 2018 (not a holiday) we left the room at 12:45 and no cleaning of the room was done. We were told that all the cleaning staff left at 12:30 – which is not exactly what you would expect at a 4-star hotel.

Family - 01/01/2019 TripAdvisor review
« Vacation with family »

Very good choose to the ones that don’t want to stay in Veneza. Very clean and with a very good staff. Good restaurants around and very easy access to Veneza. I definitely recommend this hotel to stay with children

Sashko R. Families - 28/12/2018 AccorHotels certified review
« Excellent staff, very good breakfast, comfort family room, free parking. »

Excellent staff, they explained everything we needed for public transport. Very good warm and cold breakfast. Comfort family room. Just small remark, please do not give separate blanket and bedding for the sofa, but it should be the same as for the double bed (closed quilt). Free parking. All together, perfect stay.

Visitor F. M. Solo - 11/12/2018 AccorHotels certified review
« Fast online booking system »

Counter receive my booking within 5 mins!

Family - 29/11/2018 TripAdvisor review
« Great service. Restaurant was good. Staff was very helpful. Hotel is close to transportation. »

Great service. Restaurant was good. Staff was very helpful. Hotel is close to transportation. We were able to travel back and forth with no problems at all. Restaurant in front of hotel was also great.

Matheus C. G. Couples - 16/11/2018 AccorHotels certified review
« Good hotel, great staff. »

Although the hotel is located in Mestre, it’s very easy to go to Venice. There’s a bus stop 2 minutes walking from the hotel. There’s also a Lidl supermarket next to the hotel.

Effendy Families - 12/11/2018 AccorHotels certified review
« Good Hotel in Bad Location »

The hotel is good, staff is friendly but the location is far from the city center. The accomodation was bad because if you come back late, it is only 1 accomodation to get there. No taxi or other online transportation. If you take a bus, you also need to walk around 400m.

Linda S. Couples - 07/11/2018 AccorHotels certified review
« Love love love NOVOTEL hotels »

Great service beautiful food room brilliant

Adam Families - 29/10/2018 AccorHotels certified review
« OK, nothing special »

Standard Novotel rooms, the hotel is not in Mestre but near the motorway. It's not far from the airport, not far from Venice (although there is no airport shuttle and no easy way to get into Venice). The breakfast was really bad (worst coffee I ever had in a Novotel). I only stayed here because I get Accor points, otherwise I would stay somewhere else.

Diana C. Families - 29/10/2018 AccorHotels certified review
« Unhappy »

Due to our flight being cancelled we were unable to stay at the hotel. We contacted the hotel to ask for a refund or to reschedule to a later date and this was refused. Therefore I am dissatisfied with the short experience that I did have with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry for the unpleasent inconvenience; please allow me to express my sincerest apologies. We are sorry but we did not find anything written about your request for data exchange. We remain at your disposal for any further information. Sincerely, Cristiana Crippa - general manager

Karim E. Couples - 28/10/2018 AccorHotels certified review
« Amazing stuff »

Room was well orgnized with special surprise for us as honeymooner ,

Martina M. Couples - 26/10/2018 AccorHotels certified review
« Nice stay »

We stayed at the hotel for my boyfriend’s graduation and the staff nicely left a bottle of Prosecco and some fruit in our room:) It was a short but nice stay:)

Claire Families - 22/10/2018 AccorHotels certified review
« Great hotel only a little disappointed with breakfast »

Lovely hotel, nice staff and dinner was good. Breakfast was a little chaotic and we felt the choice available could be improved. Otherwise great hotel.

Angela M. Families - 21/10/2018 AccorHotels certified review
« Clean and comfortable room in a location suitable to get to the cruise port »

Clean and comfortable room Made to feel welcome on arrival and staff called a taxi fir us when departing. Good choice at continental breakfast though noted they had no dairy free spread margarine, olive spread instead of butter)

Rv0365 Business - 17/10/2018 AccorHotels certified review
« Good hotel and easy access by car. »

Good location next to shopping centre and road access and petrol station for the car. Friendly staff with special thanks to the barman on duty from 12 to 14 October ,he was always smiling and dedicated to deliver a good service.

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