Novotel Venezia Mestre Castellana Hotel 4 stars

TripAdvisor rating 4.0/5 2,490 reviews
Novotel Venezia Mestre Castellana
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Room 1

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Hotel extras

  • Located near the highway and 5 minutes from the train station

  • Outdoor enclosed area for pets

  • Fully equipped meeting rooms for 250 people

  • Ideal location for visiting Venice

  • Outdoor swimming pool, garden and parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Drink vending machine
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174
venezia mestre
italy

Tel: +390415066511

Fax: (+39)041/940620

Contact email

Check-in from 14h00

Check out up to 12h00

  • CASTELLANA- VIA CECCHERINI :  

  • By plane

    MARCO POLO AIRPORT At 10km / 6.21 miles

  • By plane

    SANT'ANGELO TREVISO AIRPORT At 24km / 14.91 miles

  • By boat

    VENICE HARBOR At 10km / 6.21 miles

  • By boat

    VENISE - PIAZZALE ROMA At 10km / 6.21 miles

  • By car

    CASTELLANA At 0.1km / 0.06 miles

  • By train

    MESTRE RAILWAY STATION At 1.5km / 0.93 miles

  • By train

    VENEZIA MESTRE At 2.5km / 1.55 miles

GPS :45.503769, 12.234653

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 4
  • Views: Pool side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 Queen Beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

PEOPLE BISTROT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

There are restaurants where the attention to product quality matches the attention reserved to customers, where you can taste great wines for all palates. This is what you can find at our People Bistrot.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

At our bar you can find a wide selection of whiskies and sample international cocktails and the local Spritz, specially prepared for you and served by the pool.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 224

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 145 people

Find out more

Our guest reviews for
Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,885 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,490 reviews

Recomendo

Customer review rating 4.3/5

Odivan Couples - 05/11/2019 Confirmed reviews AccorHotels

Excelente hotel!

Fabulous

Customer review rating 4.3/5

Byron I. Couples - 29/10/2019 Confirmed reviews AccorHotels

Staff was very accommodating and room is clean.

Ok

Customer review rating 4.3/5

Klausko Couples - 29/10/2019 Confirmed reviews AccorHotels

Alles gut

Customer review rating 4.3/5

Andrea P. Families - 26/10/2019 Confirmed reviews AccorHotels

Very good

Good stay

Customer review rating 4.3/5

Alonso F. Families - 23/10/2019 Confirmed reviews AccorHotels

Friendly staff, accommodation was ok.

Janusz

Customer review rating 4.3/5

Janusz L. Couples - 20/10/2019 Confirmed reviews AccorHotels

We will be back

Fantastic

Customer review rating 4.3/5

Melinda Families - 17/10/2019 Confirmed reviews AccorHotels

I love this chain of hotels. The staff are friendly, the rooms are clean, and the food is great. Very good value for money.

Extremely poor breakfast

Customer review rating 4.3/5

Peter Business - 16/10/2019 Confirmed reviews AccorHotels

Very poor breakfast options. Very disorganised and rude staff

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Feedback is a gift and we will continue to raise the bar to ensure all of our guests’ expectations are exceeded. We hope to have you again with us. Warmest regards, Cristiana Crippa - General Manager

A reasonable Novotel

Customer review rating 4.3/5

Anonymous Families - 12/10/2019 Confirmed reviews AccorHotels

Hotel clean, desk staff approachable and helpful when we needed to get to a hospital, breakfast not very well presented

Dirty old room, not friendly staff at the reception

Customer review rating 4.3/5

Anton Families - 06/10/2019 Confirmed reviews AccorHotels

The room needed renovation, bed and pillows are not comfortable, people at the reception desk are not so friendly same as staff at the restaurant. Definitely, price is not worth it.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana Crippa - general manager

Great choice to access Venice

Customer review rating 4.3/5

Constanza Friends - 30/09/2019 Confirmed reviews AccorHotels

Comfy beds and great team who makes you feel welcomed

Customer review rating 4.3/5

Rajesh Business - 27/09/2019 Confirmed reviews AccorHotels

The hotel was good. Good rooms, facilities we're good. But transit from and to airport is a big big Minus. Only Taxis are available, and they are very expensive. No hotel shuttle, no trains. Regular hotel shuttle should be great like it is in Amsterdam.

Tutto Benne

Customer review rating 4.3/5

Keryn Friends - 27/09/2019 Confirmed reviews AccorHotels

Room was lovely, staff very friendly and helpful. Enjoyed having a couple of beverages out by the pool.

Smelly room full with laundry powder smell, ironing room was close.

Customer review rating 4.3/5

William L. Business - 27/09/2019 Confirmed reviews AccorHotels

Can’t even sleep well. Nose was block and can’t even get some fresh air because of the strong laundry powder smell. Ironing room was close at 10pm but the room information card said it will open 24hr. Confronted the reception but was being told he don’t have the key and he was not in charge for this.

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. Feedback is a gift and we will continue to raise the bar to ensure all of our guests’ expectations are exceeded. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. We hope to have you again with us. Warmest regards, Cristiana Crippa - General Manager

Good hotel to stay

Customer review rating 4.3/5

Prasert A. Families - 25/09/2019 Confirmed reviews AccorHotels

Good service / Efficient Staff / Value for money

Disappointing

Customer review rating 4.3/5

Sandra Couples - 24/09/2019 Confirmed reviews AccorHotels

The service/Attendance of the staff was very disappointing, not very friendly. Also most of the staff do not speak English which makes the communication extremely difficult. We arrived at the hotel around 11pm. We did the check in and asked if there was somewhere to eat near the hotel and we were told there was not so we went to the room, unpack and tried to order room service which was available until 12pm. At first nobody speak English, then the staff got someone who could speak with us and told us they could not serve us because they were about to close. This happened at 23.30pm. I complained there was 40minutes until the end of the service and they told me 'okay we can serve you but we do not have food. Only drinks'. It was obvious the intention of not to serve any food to the guest. So we had to wait until breakfast in the next morning to eat something because not even fruit was offered, despite I warned in advanced we would arrived very late and I tried to order room service.

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. All staff are informed of the comments that will help us improve and provide better service. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Best Regards Cristiana Crippa - General Manager

Amazing

Customer review rating 4.3/5

Rajendra M. Business - 22/09/2019 Confirmed reviews AccorHotels

Accessibility from airport by public transport is convenient Friendly and supporting staff Guidance for city centre visit and tickets available

Comfortable

TripAdvisor rating 4.0/5

4789gh Business - 22/09/2019 TripAdvisor review

Great location Friendly staff Missing was the city travel desk and booking for dolomite tour The Check in was hassle free Guidance for city tour with tickets for public transport available Breakfast was delicious Despite asking for late check out , by 30 minutes, house keeping started knocking on the door, a communication gap between reception and house keeping.

Nice hotel but quite far from public transport and Venice

TripAdvisor rating 4.0/5

nazham80 Solo travel - 16/09/2019 TripAdvisor review

hotel is good... but for tourist and using public transport, it not that convenience...need to walk 10-15 minutes to get to the bus stop that direct to Venice...nice welcome amenities for accor gold member and staff very friendly and helpful especially at the counter

Good Hotel. Great Environment...

Customer review rating 4.3/5

Vk Families - 11/09/2019 Confirmed reviews AccorHotels

Overall happy stay. Good location. Nice swimming pool and good breakfast..

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