Hotel - ibis Florence Prato East
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Florence Prato East Hotel

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3.5/5 761 reviews
All hotels in Campi bisenzio - florence
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 127 rooms
  • 79 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Bidet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,107 reviews

Our guest reviews for ibis Florence Prato East

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 761 reviews
TripAdvisor review
Business - 15/11/2017
« Nice clean hotel »

Though the hotel is situated far from the city of Florence, it has many advantages. The place itself is nice, surrounded with mountains with clouds on their tops; there is a huge shopping mall in front of it. The staff are very friendly and helpful. The rooms are small but well-equipped and very clean. The breakfasts are very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

TripAdvisor review
Couples - 15/11/2017
« Short visit »

We remained at Ibis Firenze Prato Est only for one night. I used my points to pay part of the fare, so we ended up paying only EUR 7,00, with one free welcome drink. In my opinion the overall experience was definitely more than we expected for a 3-star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Karina Business - 14/11/2017
« Wonderful hotel »

The stuff are extremely helpful! Ready to solve any problem. Very friendly. Clean rooms, good room service. Wonderful view out of the window. A huge shopping Mall is in front of it. Good breakfasts. The only disadvantage is that it's far from Florence. But the road and bus stop are close to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karina A., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Jacqueline Couples - 05/10/2017
« This hotel is friendly, accessible and value for money »

Extremely friendly and helpful staff always make our stay here pleasant. We had problems with our shower room which we communicated at check-out and hopefully they will be resolved by our next visit. The shower was cold for 8 seconds, hot for 8 seconds etc etc. Also the shaver socket in the shower room did not work. This would not stop us using Prato Est in the future as we like it very much and any time we are in the area this is where we will stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. JACQUELINE, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. I am sorry that you had some problems in the bathroom; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Ok but with some issues »

Air conditioning did not work and the shower was not stable. It was warm, the too cold, warm again, then too cold. Very hard to relax and have shower properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other side, I'm very sorry that your room and bathroom experience did not meet your expectations. Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to prevent future occurence. Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Phill Friends - 27/09/2017
« Perfect location »

Perfectly located just off motorway and walking distance to a shopping centre. Restaurant also nearby. Friendly staff and very nice rooms. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Andra Z. Couples - 08/08/2017

Very nice hotel, clean and very good for travellers but too far for the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Andra, We very much appreciate your comments regarding your stay at the ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Mike B. Solo - 29/07/2017
« Hotel fine, area bit of a desert »

Fine. The hotel was clean, the air conditioning worked and the staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry that your bar and breakfast experience did not meet your expectations, please allow me to express my sinceriest apologies. Please rest assured that we are taking the appropriate mesures to adress the problem. Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Stella K. Families - 23/07/2017
« Excellent »

Best services in an exellent price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Panagiotis K., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Jacqueline C. Couples - 13/07/2017
« Friendly hotel, helpful staff and a good location »

Very pleasant hotel but our room had several faults, the shaver socket did not work, the light to the right of the handbasin did not work and the ceiling just inside the door was falling down! If we had been staying for more than one night we would have asked for a room change as it was only one night we reported the faults to reception at checkout. The room faults did not alter our favourable opinion of the hotel. The staff here are exceptionally pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other side, I'm very sorry that the room didn't meet your expectations. Please allow me to express my sincerest apologies and to remeber you that the reception is available 24h/day to solve any kind of problems you may face during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Torn towels, cold water »

Was bad. The towels were too old, thin and torn. The shower was not hot enough for a good shower. The rest was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for taking the time to tell us about your experience at the hotel Ibis Firenze Prato Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Liz Business - 08/06/2017
« helpful and friendly staff »

suited our needs, only one night of noisy late comers but otherwise uninterrupted sleep. Staff all friendly and very helpful

AccorHotels certified review
David W. Couples - 29/05/2017
« Up to the high standard of all Ibis hotels. »

The staff were very friendly and helpful. It is a bit further from the airport than I expected.

AccorHotels certified review
N. Business - 28/05/2017
« BETTER THAN OTHER TIMES »

VERY GOOD.BUT ONE PERSON TRY TO TAKE ME 50€ MORE THAN MY FEES(I WAS PAY BY VISA CARD). I ASK WHY?AND TELL ME ANALYTIC EVERY EURO. AND HE (LOST IT)!! AND TELL ME OK.25€. AFTER THEN HE DONT TALK ME AND THEN HIS HEAD WAS "DOWN". I DONT LIKE THOSE THINKS ,BUT I CANT CLOSE MY MOUTH.SORRY!!

AccorHotels certified review
Mrs S. S. Couples - 22/05/2017
« mrs sheila S.. we always use this hotel whenever we are in this area. »

the staff as always are very helpful and polite. I would have given a rating of ten but unfortunately both my husband and I received a number of insect bites on our skin which were described by the chemist as flea bites and as we do not have a dog I can only think that the another occupier of the room had one staying in the room. This occurred on the night of 19/05/2017 room 407 we did not have the window open and did not go out. The night of the 14/05/2017 was in a different room and with out this problem.

AccorHotels certified review
Toni Couples - 10/05/2017
« Agradable »

Satisfactoria

AccorHotels certified review
Anonymous Business - 22/04/2017

I was assigned a room that had a very strong cigarette smell. After they have me a handicapped room. The shower head did not stay fixed.

AccorHotels certified review
Anonymous Couples - 05/04/2017

easy and comfortable

TripAdvisor review
Couples - 17/03/2017
« Very helpful staff »

Very easy to find. Room comfortable The staff at reception was extremely helpful with detailed information on best to get to the attractions in the town. Place was very clean and organized. Very good parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

TripAdvisor review
Luiz A Couples - 03/02/2017
« 3 nights at Ibis Firenze Prato Est »

Nice place and easy to reach, although far from the center of Firenze, but free of traffic jam. Very good service from both the reception staff and the restaurant. Clean, comfortable and pleasant rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

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