Hotel - ibis Florence Prato East
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Ibis Hotel Hotel

ibis Florence Prato East Hotel

Via Fratelli Cervi  Località Capalle 
50013  CAMPI BISENZIO - FLORENCE
ITALY

729 reviews
TripAdvisor Rating Based on 729 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 127 rooms
  • 79 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Bidet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,003 reviews

Our guest reviews for ibis Florence Prato East

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 729 reviews
AccorHotels certified review
Andra Z. Couples - 08/08/2017

Very nice hotel, clean and very good for travellers but too far for the city centre.

AccorHotels certified review
Mike B. Solo - 29/07/2017
« Hotel fine, area bit of a desert »

Fine. The hotel was clean, the air conditioning worked and the staff were helpful.

AccorHotels certified review
Stella K. Families - 23/07/2017
« Excellent »

Best services in an exellent price.

AccorHotels certified review
Jacqueline C. Couples - 13/07/2017
« Friendly hotel, helpful staff and a good location »

Very pleasant hotel but our room had several faults, the shaver socket did not work, the light to the right of the handbasin did not work and the ceiling just inside the door was falling down! If we had been staying for more than one night we would have asked for a room change as it was only one night we reported the faults to reception at checkout. The room faults did not alter our favourable opinion of the hotel. The staff here are exceptionally pleasant and helpful.

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Torn towels, cold water »

Was bad. The towels were too old, thin and torn. The shower was not hot enough for a good shower. The rest was ok.

AccorHotels certified review
Liz Business - 08/06/2017
« helpful and friendly staff »

suited our needs, only one night of noisy late comers but otherwise uninterrupted sleep. Staff all friendly and very helpful

AccorHotels certified review
David W. Couples - 29/05/2017
« Up to the high standard of all Ibis hotels. »

The staff were very friendly and helpful. It is a bit further from the airport than I expected.

AccorHotels certified review
N. Business - 28/05/2017
« BETTER THAN OTHER TIMES »

VERY GOOD.BUT ONE PERSON TRY TO TAKE ME 50€ MORE THAN MY FEES(I WAS PAY BY VISA CARD). I ASK WHY?AND TELL ME ANALYTIC EVERY EURO. AND HE (LOST IT)!! AND TELL ME OK.25€. AFTER THEN HE DONT TALK ME AND THEN HIS HEAD WAS "DOWN". I DONT LIKE THOSE THINKS ,BUT I CANT CLOSE MY MOUTH.SORRY!!

AccorHotels certified review
Mrs S. S. Couples - 22/05/2017
« mrs sheila sawyer. we always use this hotel whenever we are in this area. »

the staff as always are very helpful and polite. I would have given a rating of ten but unfortunately both my husband and I received a number of insect bites on our skin which were described by the chemist as flea bites and as we do not have a dog I can only think that the another occupier of the room had one staying in the room. This occurred on the night of 19/05/2017 room 407 we did not have the window open and did not go out. The night of the 14/05/2017 was in a different room and with out this problem.

AccorHotels certified review
Toni Couples - 10/05/2017
« Agradable »

Satisfactoria

AccorHotels certified review
Anonymous Business - 22/04/2017

I was assigned a room that had a very strong cigarette smell. After they have me a handicapped room. The shower head did not stay fixed.

AccorHotels certified review
Anonymous Couples - 05/04/2017

easy and comfortable

TripAdvisor review
Couples - 17/03/2017
« Very helpful staff »

Very easy to find. Room comfortable The staff at reception was extremely helpful with detailed information on best to get to the attractions in the town. Place was very clean and organized. Very good parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

TripAdvisor review
Luiz A Couples - 03/02/2017
« 3 nights at Ibis Firenze Prato Est »

Nice place and easy to reach, although far from the center of Firenze, but free of traffic jam. Very good service from both the reception staff and the restaurant. Clean, comfortable and pleasant rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

AccorHotels certified review
Anonymous Solo - 22/01/2017

All good except price is hight

TripAdvisor review
Couples - 24/11/2016
« MODERN HOTEL WITH ENOUGH PARKING »

We experienced the Ibis Firenze Prato Est, to be a modern, clean hotel. The staff were friendly and professional. it was easy to reach the hotel from the highway, and there was enough parking. Breakfast was nice and sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your review. Our loyalty is built on solid principle to guarantee the best service for our guest. Every day we work without pause to preserve the Ibis identity based on quality of service, quality of rooms and professionalism. I hope for your future travel you will come back in our hotel. Rémy Kristek - General Manager

AccorHotels certified review
Anonymous Business - 14/11/2016

as usual thus room 414 walls were in poor state, with detached paper

AccorHotels certified review
Anonymous Business - 27/10/2016

POSITIVE EXPERIENCE

AccorHotels certified review
Anonymous Families - 21/10/2016

The reception staff are all very helpful - especially David who gave us a great deal of help with various things. It would be better if there was more selection of food for the evenings and ensure that hot food is served hot. We had to send back food because it was not even warm in the centre. We were in Room 308 which has a bath but it would be helpful if there could be a bidet in there also. I require a bath but my husband has trouble so even to use the shower was difficult for him. A bidet would have been the ideal solution.

AccorHotels certified review
Anonymous Business - 13/10/2016

Cold , food menu poor items out of stock :(

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