Hotel - Mercure Rome Piazza Bologna
Mercure Hotel Mercure Hotel

Mercure Rome Piazza Bologna

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4.0/5 2,194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6:30-10:00
    • Opening hours : Week-end 7:00-10:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

97 rooms over 7 floors, 5 of which are non-smoking, soundproofed, wood floors, air conditioning, LCD TV with international channels, Sky Movies and Sky Calcio (soccer), free WIFI, minibar, tea and coffee making facilities.

  • 113 rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Manual temperature control
    • Telephone
    • Minibar
    • Bidet
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,180 reviews

Our guest reviews for Mercure Rome Piazza Bologna

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,194 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
jessicafrangetto Family - 14/04/2018
« My stay was great »

My mother and I stayed for a couple of days at the hotel and we loved it. Well located, easy to get to the buses and subway, and well cleaned. The room was quiet, good to rest. The breakfast had a great quality of food too.

AccorHotels certified review
Anonymous Couples - 11/04/2018
« The last two days need to reset the key at front desk »

Everything is ok, but the inconvenience was the last two days need to reset the key at front desk in order to enter my room. If it is the policy , it should be mentioned at the beginning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service regaridng your key room fell short of your expectations and we ask you to accept our most sincere apologies. we can confirm you that it is not a policy, it would be a technical problem, or sometimes the working principles could be conditioned by proximity of smartphone or tablet etc etc.. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Adriana Rugino General Manager Mercure Roma Piazza Bologna

AccorHotels certified review
Mr L. Couples - 09/04/2018
« Excellent »

Very pleased with experience at this hotel. Excellent and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. L., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Xiaodi W. Couples - 08/04/2018
« Great stay experience »

Large room, convenient transportation, and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. X. W., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
. Solo - 07/04/2018
« . »

Toiletries and teas in the room were not always replaced as they should be every day. I don't like the paper cups in the mini bar area. I wish accor would get rid of the paper cups and replace them with real cups and saucers and drinking glasses in the minibar/kettle area in the rooms. Accor boasts about being ecological but having paper cups rather than re usable crockery means this is not so. My soap was replaced all to often even though it could still be used. You should re organise your priorities in this area. I would have liked better meal provision in the bar. It is too limited. The bar also closes too early. You should keep it open for an hour longer to 01:00h. The music played in the bar is too loud. Why play music when you have a television? There was only one English television channel available - BBC World. Given that non Italians are likely to speak English rather than Italian then it makes sense to have a better variety of T.V. channels in English. For example. Sky News, C.N.N., British Eurosport, BBC Studios, Deutsche Welle, English language Euronews, France 24 English. Radio stations to be available. BBC World Service, VOA, DW and WRN. I liked that it was easy to arrive at the hotel by public transport and that there are shops and bars in the area. I like the arrangement the hotel has with the laundry across the road. They delivered my clean clothes to the reception for me to collect. Why do you have ashtrays in the rooms when it is no smoking> The hotel should throw these away. I especially liked the politeness of all the staff. This was first rate service. Excellent. Thank you all for a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I. M., Thank you for taking the time to tell us about your experience at the Mercure Roma Piazza Bologna. I am sorry that something did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Stephen E. Families - 06/04/2018
« A decent Hotel in a nice area »

We enjoyed the area the hotel was located in. The hotel is small but as all the amenities that are necessary. The rooms were small but adequate and very clean. Didn't have breakfast so couldn't comment. The bar again was small but adequate. The air conditioning in the room was not working but it didn't bother us due to the time of the year. Never seen hotel lifts that small!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. E., Thank you for taking the time to tell us about your experience at the Mercure Roma Piazza Bologna. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Farah Couples - 02/04/2018
« pleasant »

the rooms were clean. convenient location. friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F.A., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Dilip S. Solo - 31/03/2018
« Problem No Solution. »

Had a problem with the AC in the room, was asked to open the window and sleep, not one night but all 3 while I was there. I have worked for hotels for 32 years and head one of the division of the Taj Hotel, resorts and palaces which has over 110 hotels in the world. I would never do this to a guest in our company. I am a hotelier and would never go down the line of compensation and writing up employees. you have CCTV you may check i spoke to you front desk in person. This is my first negative feedback in 32 years. but I feel big brads are made by people and that is something you need to know.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to let us know about your experience by responding to our survey. I regret the standards of service fell short of your expectations and I ask you to accept our most sincere apologies. Reagrding the problem you exeperienced I inform you that in our hotel, and in most of all hotels in Italy, there is an air conditioning system that works on heating or cooling, following the seasons. During your stay, the system was on heating reason why it was not possiible to receive cold air but only ambient air or hot one. Recently the wheater was so strange, characterized by sudden temperature changement (example: 3°C early in the morning, 13°C at noon) reason why the system was on heating. I'm very sorry because you did not receive the right explanation fron front desk agent, and I would like to reassure you we have already put in place the necessary measures to remedy the inconveniences reported. I am aware the situation you experienced altered the quality of our service to you and I wish we would have the opportunity to regain your confidence upon a next in Mercure Roma Piazza Bologna I remain at yoru disposal for further information, don't hesitate to contact us Thank you very much Best regards Adriana Rugino General Manager Mercure Roma Piazza Bologna

TripAdvisor review
Solo travel - 31/03/2018
« Problem, No worries ... No Solution. Ouuch.. »

I am a corporate head of one of the finest hotels groups in the world. So I am aware that things go wrong in a hotel from time to time. so when my AC went off in the room I did not expect to be told to open the windows and sleep if I felt too hot in the room. For me this is unacceptable by any standards. let alone an accord hotel. There is always a solution that one seeks, big hotels, great brands are made by people and that was certainly lacking here.

AccorHotels certified review
Gatson Business - 30/03/2018
« Smooth sailing from check in to check out »

Had a very nice stay and was given a room at the end of the hall (211). The room was very spacious, with the only downside being that the loading dock just down below the window. It made for some noise in the morning. Not horrible, but definitely noticeable. Staff was great, hotel and room were very clean, shower functioned well, all the amenities were stocked, and everything was in order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. J. C., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Ugo Business - 28/03/2018
« Very good option at the right price »

It was a very good stay, the location was perfect for my meetings, the hotel services very good, the staff very kind and cooperative

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. U. G., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura DiMarcoberardino Front Office Manager

AccorHotels certified review
Alastair J. Solo - 21/03/2018

Comfortable stay in a convenient location with friendly service at a reasonable price. The price of the breakfast is a bit on the high side for those with normal appetites, but I suppose this has to be balanced with the convenience of eating in-house and having the ambiance maintained by the cheerful, friendly and helpful staff. I looked in the gym. If I had wished to, I would have used the treadmill and/or the bicycle. As a comment, I would suggest that posters with step-by-step instructions would be helpful for potential users who are not familiar with these particular machines, which seem to have a great many buttons, controls and workout programs. For users wanting simply to run on the treadmill, this would only need to include 1. To pre-set the starting speed ___________. 2. To pre-set the gradient _________. 3. To start the belt ____________. 4. To adjust the speed or gradient ____________. 5. To stop the belt - normal use____________. ( The clip-on safety cord and red emergency stop button are self-explanatory.) I imagine that users wanting to set up more complicated programs would be able to do so by a trial-and-error approach, even if not familiar with this make and model of machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJ, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your detailed experience about the gym is very important to us to serve better our guests in the future. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Front Office Manager

AccorHotels certified review
Cameron G. Friends - 19/03/2018
« Over charged »

You guys double charged me. The man at the front desk said You guys cancelled the second reservation that you booked me for and I would receive a refund in 10-15 days. Totally unacceptable! I did not authorize this yet you still tooo money from me. I want this refunded immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma Piazza Bologna. We will contact you directly about the two reservations you made in our Hotel. Regards Front Office Manager

AccorHotels certified review
A O. Solo - 14/03/2018
« lovely hotel, lovely people »

good room, nice location, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AO, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. The opinion of our guest always help us to improve ourselves and serve you better in the future. Thank you again for sharing your experience, Sincerely, Front Office Manager

AccorHotels certified review
B. Families - 12/03/2018

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr AB, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

AccorHotels certified review
Murat A. Families - 03/03/2018
« Central location. Large rooms. »

Location is good. Very close to metro. Residential area. Rooms are large enough. Nice smell. Breakfast may go one or two steps further. Bathroom satisfied the expectation. Friendly welcome in harmony with feel welcome concept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MA, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

AccorHotels certified review
Simon Friends - 07/02/2018
« very good in all aspects »

All good excellent service and rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR SF, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

AccorHotels certified review
Piers Friends - 07/02/2018
« Good stay. Pleasant staff »

We stayed two nights (a party of three). Rooms clean and comfy, staff really helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. A., We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Di Marcoberardino Front Office Manager

AccorHotels certified review
Carlos B. Couples - 24/01/2018

Excellent,real value for money. Very nice and clean room and very nice staff. Location was spot on,150 meters from piazza bologna metro station and close to several shops and restaurants. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C AB, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

TripAdvisor review
Couples - 06/01/2018
« Perfect stay in Rome! »

We stayed for five nights (New Year's Eve) in this wonderful 3-star hotel in a very authentic Roman neighbourhood. Simple but decent breakfast, lovely staf (breakfast, bar and front desk, always with a smile and very helpful), large, clean rooms. Hotel is ideally situated near Piazza Bologna (metro B). Lots of good, original restaurants nearby, all very reasonably priced. We'll come back here, for sure, and would recommend this hotel to everyone. And yes, loved the fireworks over Circo Massimo!

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