Hotel - Novotel Roma Est
Novotel Hotel Novotel Hotel

Novotel Roma Est Hotel

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4.0/5 961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Services for children
    • Babysitting on request (Paying, Nearby)
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Table tennis

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 149 rooms
  • 87 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 117 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,005 reviews

Our guest reviews for Novotel Roma Est

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 961 reviews
AccorHotels certified review
W. F. Families - 04/11/2017
« W. f. »

It was adequate but not in any way special.Room was clean and sofa bed made up ready for our grandson, but only one teabag each and no milk. No hot chocolate and one coffee.Second sachet was de-caff. Waiter in restaurant delivered slow service objected to our choice of table instructing us to move. Gave us the impression we were a nuicence to him! However food was good. Breakfast service friendlier by female staff. One female reception staff very helpful. Was told to stop playing air hockey with my grandson as it was too noisy! Suggest you supply a games room if you don't want noise in reception! Other children's games were broken we were dissapointed that the video games were unavailable as they had been one of the reasons for selecting the hotel as they had proved popular with our other grandchildren in other venues. We would not rush to book Novotel again following this experience.

AccorHotels certified review
B. Families - 01/11/2017
« Avoid at all costs »

I was deeply disappointed in my stay here. There is no doubt in my mind that Americans are simply not welcome...I am not Donald Trump, yet politics have filtered into the daily workings of all citizens We are judged harshly simply for being American...rude and ridiculous! I will never forgive the staff at this hotel for the way they treated my family and I. This colored our entire visit to Italy! Made us wish that we spent our hard earned money elsewhere!!!

AccorHotels certified review
Peter N. Business - 20/10/2017
« Novotel Rome East »

The hotel is situated not too far from the station La Rustica U.I.R. but the path from there to the hotel is pretty overgrown and the road crossing is not totally safe. The staff were extremely friendly and the sleeping experience was fine. The Internet was a little slow but was adequate for my purpose. Room was a standard Novotel room.

TripAdvisor review
PeNor Business - 20/10/2017
« Novotel Roma Est Hotel »

The hotel is not far from the La Rustica U.I.R. train station but the path to the hotel is fairly overgrown and at the junction somewhat dangerous. It's about a 10/15 minute walk with roller luggage. The hotel is certainly more cost effective as other hotels in the city and offers the standard Novotel level of accommodation. The staff are very friendly and I was made to feeling at home. Internet a little slow but adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

AccorHotels certified review
Peter Couples - 09/09/2017
« Clean well equipped room, friendly staff »

Overnight prior to early flight to U.K., good location

AccorHotels certified review
Alberto Business - 07/09/2017
« Kind personnel and nice and clean room »

isolated but very nice hotel

AccorHotels certified review
Mari Families - 28/08/2017

Perfect, especially for my children. They enjoyed the play room and all the games to their disposal. The room was nice and clean and the breakfast was delicious.

AccorHotels certified review
Paolo Families - 19/08/2017
« Very good hotel »

I visit the hotel once a year. This time I noticed many important improvements: big size flat TV, new sofa bed mattresses (very comfortable), Nespresso coffee machine with three capsules offered, two bottles of mineral water offered, free indoor parking... The only weak point could be its location but the hotel provides for a shuttle to take guests to a nearby metro station.

AccorHotels certified review
Radu V. Families - 16/08/2017
« The best personal in the world at this hotel »

I really want to tell everybody about my little story. Is the first time i am comming to Italy and something happened with my car in the morning that i check out...it wasn't starting so i asked the guy at the reception if he can help me with a mecanic or somebody that can fix my car...after 5 or 6 calls he said nobody answered because is bank holiday. So i called my insurrance and they came and took the car to a garage and of course i was waiting for a couple of days to be sorted. Anyway i left the hotel to go in the city center in Rome to kill my time visiting everything. After 4 days i came back to the hotel and ask again the man from reception if he can help me with a phone call to the garage because the insurance people didn't speak italian and they couldn't get in touch with them. So Michele the guy from reception helped me and called the garage to ask about my car. In this way i sorted the situation and thanks to Michele and his collegs i succeed to sort the problem. I want to tell everybody that if they come to Novotel Roma Est they can ask for anything they need because every single employee from the reception can help with all problems...taxi, accomodation, phone calls everything you need or you struggleling they are hepling you 24 hours. So thank you verry much to the management and every single person from the reception. Really appreciate it. Radu V.

AccorHotels certified review
Tony C. Families - 14/08/2017
« Great place for families »

Great hotel, pool was perfect and the kids room was perfect for distracting the kids while we ate.

AccorHotels certified review
Mihaela Families - 13/08/2017
« The best »

The best

AccorHotels certified review
Mark Solo - 07/08/2017
« excellent, good food, staff and room »

as above

AccorHotels certified review
Anonymous Families - 03/08/2017
« very good service and very good price »

the introduction to Rome and how to use the public transport was very helpful.

AccorHotels certified review
Daniele C. Business - 24/07/2017
« Normal »

Just as usual. Hotel is very close to my office and availability of free parking is a plus. More attention to long term customers would be appreciated.

AccorHotels certified review
Jim Families - 24/07/2017
« Good family hotel. »

Very Good. Staff all very helpful. WiFi a bit hit and miss. Breakfast nice.

AccorHotels certified review
Cerberus Families - 24/07/2017
« Not the level of service I have come to expect ....... »

Having stayed at many Accor / Novotel Hotels worldwide, I was somewhat disappointed with the Novotel Roma Est during a recent visit. Reception and staff were welcoming, however, contrary to all the e- mails, the room was not ready and it also had insufficient towels. Little did we realise it was only going to get worse. Going down to dinner, having been allocated a table, it took 10 minutes before we received the menu and a further 15 minutes before we received drinks. The ordering seemed straightforward enough, only they didn't have the initial main course my wife ordered, so she reordered another, only to be advised twenty minutes later that they didn't have it either. So forty minutes into the meal we receive our starters, Parma ham and melon superb, deconstructed mozzarella a required taste. Forty minutes later we still had not received our mains, we had although received three baskets of bread, my wife, the usual picture of serenity by now was fizzing and decided to remind the staff. We were told, three minutes, my Ceci was edible but terribly salty, my daughter received an uncooked burger and my wife received rice and squid instead of ravioli. Frankly the quicker we left the restaurant the better. Any excuse of "busy" is unacceptable, the restaurant contained only eight tables of diners. Frankly it was shambolic. A good point however was the breakfast, it went well. I will be returning in a few weeks, I wonder if it improve.

AccorHotels certified review
Per O. Families - 21/07/2017
« Great hotel »

Very nice place, easy to get to, near train station, 5 minute walk. Clean hotell and very friendly staff.

AccorHotels certified review
Irene T. Friends - 13/06/2017
« Miss »

The stay in Novotel was nice but its a bit hard to get to without a car.

TripAdvisor review
Business - 12/06/2017
« Excellent Personnel...facility less »

My room was not so lucky: air conditioning not working, TV broken and shower impossible to tune. But the personnel was really nice: they came and change the TV at 23:00. I stayed only one night so I did not complain about the other issues. Location is terrible, but very close to industries. So it does not matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio Mobilia - general manager

AccorHotels certified review
Skye, L. &. E. Families - 06/06/2017

The Novotel room is very tidy and comforting it would be better if it had a balcony , the swimming pool and lounge chairs are very relaxing. The only problem is that if you want to get to the metro station or the train station you have to walk through a grassy field,which has thorns and nettle.

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