Hotel - ibis Calais Tunnel sous la Manche
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Calais Tunnel sous la Manche Hotel

4.0/5 1,693 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 126 rooms
  • 114 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,730 reviews

Our guest reviews for ibis Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,693 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 16/09/2018 TripAdvisor review
« overnight stay »

very good hotel rooms good clean bar staff and reception very good and friendly.we always stay at this hotel when in aera or passing though .we have never had a problem at this hotel check in and out very good

Martin H. Couples - 14/09/2018 AccorHotels certified review
« Holiday time! »

Traveling from N. Wales its good to have a good hotel stop after a long drive. Very quick check in. HOWEVER, even though I had engaged the help ot Ibis call back due to booking problems, I arrived to a double booking! Thank you to the manager for sorting out the issue. The room was clean, bed comfortable. As with all hotels could do with two comfy chairs to watch TV, bed not good for watching (for me). Good food in resto but was disappointed to be shown a board with just two choices while all around were being given a menu. An oversize or simply we hadn't booked. Otherwise good stay, would recommend at the price and would certainly stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Robert Couples - 14/09/2018 AccorHotels certified review
« Poor customer service »

Very poor, we were given a carafe of rose that was off and replaced without any apology. Noticed English guests treated differently to French guests. We will not stay there again after many years of staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Grégory RANSON Deputy manager

Not G. Couples - 14/09/2018 AccorHotels certified review
« Good hotel and service as akways »

We have stayed here many times over the years and this hotel is consistently good. The latest addition of tea making facilities is very welcome

Alan Couples - 14/09/2018 AccorHotels certified review
« Another pleasant stay »

Perfect location for the channel tunnel and Calais shopping. Extremely secure car parking. Friendly and efficient staff. Adequate breakfast. Clean, comfortable and quiet room with good WiFi and TV. We should have been advised to book an evening meal when we arrived, as we found it full later. No problem though.

Ted F. Couples - 13/09/2018 AccorHotels certified review
« Fantastic start to trip »

Conveniently located for a prompt star or finish to a trip to France, this Ibis offers good accommodation and food food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

David B. Couples - 12/09/2018 AccorHotels certified review
« Pleasant one night stay »

Same as always. Pleasant staff, comfortable room and ok restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Deeintheculdesac Couples - 12/09/2018 AccorHotels certified review
« Very good, but initial impression daunting due to large scale police presence »

We weren't aware until entering the car park at the rear, that the hotel appears to be the HQ for the National Police who have been relocated to Calais to deal with the migrant problem I imagine. So we were quite taken aback to see a car park full of armed police and a huge number of police vehicles. We initially thought something major was afoot, until we observed the police were in relaxed mode. However, it was quite scary if you didn't know about it. On entering the hotel, received a very warm welcome from a charming receptionist who spoke perfect English. He checked us in quickly and directed us to the lift. By the lift there is a room that seems to be a Police control centre - again, a bit daunting. Police in the lift, police on the second floor - police everywhere!!! Our room was a good size and had everything you needed. Good selection of UK TV channels and a quality TV set with perfect reception. Bed was very comfortable and we'd a good night's sleep. Shower room was adequate, although towels were a bit on the small side. Breakfast - buffet style - the next morning was excellent. A great range of food, super coffee and everything exceptionally well prepared and presented - highlight were the freshly baked and still warm madelaines - delicious. Had to resist going back for a third helping!!! Checkout process was very quick and all in all it represented very good value for money. Just tell customers about the police presence beforehand - in these troubled times all sorts of scenarios can enter your head when you see them out in force! However, it won't stop us from returning now we know :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! I have noted your remarks regarding the presence of the police in the hotel. Indeed, the police are there for the surveillance of the port for the control of migrants. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Phil B. Couples - 12/09/2018 AccorHotels certified review
« Ideal for an overnight stay »

Friendly staff, good welcome, clean room and decent meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Anonymous Families - 12/09/2018 AccorHotels certified review

very good as a family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Perfect overnight stop before the tunnel »

We were tied after a 10 hour drive from Marseille but after a simple but perfectly cooked last French dîner we enjoyed a peaceful nights sleep all ready to catch the early morning train to the UK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Chris L. Couples - 12/09/2018 AccorHotels certified review
« Always stop here »

Always nice to stop here, quiet, good car park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Jane Solo - 11/09/2018 AccorHotels certified review
« Great nights sleep in a very comfortble bed. »

I have stayed here many times and as always the staff on reception were very friendly and professional. My room was clean and comfortable. Lots of hot water for a shower. This particular visit I was late arriving at the hotel and left early so did not have dinner or breakfast - my choice. I was very happy with my tay and will be visiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Dorothy B. Couples - 11/09/2018 AccorHotels certified review
« A good place to stay overnight on the way to and from France »

Everything was good, quick check in, friendly staff. Room ok, clean comfortable bed and good hot shower. Breakfast adequate and dinner choice ok, good portions. A good place to spend an overnight stay, slightly overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Family - 11/09/2018 TripAdvisor review
« Cite Europe »

Great hotel to stay at if you are going to cite europe also if you are going into Calais good of doing overnight if travelling further the following day means you are fresh for driving next day Good eating places in Cite Europe so not tide to hotel resturant

Jesper Couples - 10/09/2018 AccorHotels certified review
« Good sleep - horribly food and welcome »

Nice room - good bed. Never eat in the restaurant - I think it was food I was served.. try McDonalds - and I was just an annoying disturbance to the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1500 points on your Le Club Accorhotels Loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégory RANSON Deputy manager

Cameron M. Families - 10/09/2018 AccorHotels certified review
« very good »

hotel and staff good as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Albert Couples - 10/09/2018 AccorHotels certified review
« Perfect stopover »

Good welcome, as always. Staff are always friendly and helpful. Hotel is perfectly positioned for a stopover when using the channel tunnel. Rooms are clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Trevor B. Couples - 09/09/2018 AccorHotels certified review
« Without fault »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

Jb Couples - 09/09/2018 AccorHotels certified review
« Not good value for money »

Room 109 had extensive damage to the laminated surface of the 'desk' area situated under the window which gave the room a shoddy feel and appearance. Only 1 chair was provided and the only other area to sit was on the bed. I requested another chair from reception who were unable to fulfill this simple request. Another guest who happened to be sitting in the foyer, gave me the chair from his room as he would not be using it. I found the lack of such a simple facility both puzzling and annoying!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1000 points on your Le Club Accorhotels Loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégory RANSON Deputy manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates