Hotel - ibis Calais Tunnel sous la Manche
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Calais Tunnel sous la Manche Hotel

4.0/5 1,656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

  • 126 rooms
  • 114 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 4,426 reviews

Our guest reviews for ibis Calais Tunnel sous la Manche

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,656 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 18/07/2018 TripAdvisor review
« The best hotel for the channel tunnel »

Easy check in/check out. Very close to the tunnel. Very good staff. The hotel is in a fairly quiet area although very close to the big shops. Very easy to get to and from the tunnel. Staff are very wellcomming and are at your service all of the time. Evening dinner the staff give a very good service. Morning breakfast is very good with lots of cold meats, cheese breads and jams even boiled eggs. Eat as much as you can, IF YOU CAN.

Anthony L. Friends - 17/07/2018 AccorHotels certified review
« Enjoyable stay »

Apart from evening dinner when the waiter couldn’t understand what I was saying and my meal not to my liking, our stay was a pleasant experience .

Stewart G. Families - 16/07/2018 AccorHotels certified review
« Ibis at the Tunnel »

Very clean and smart. Staff very welcoming Breakfast first class Check out on line worked very well

Elwyn T. Couples - 16/07/2018 AccorHotels certified review
« Very convenient as a stop-over »

Location for Channel Tunnel excellent. Close proximity of Cite Europe very useful for shopping and good range of eateries. No-nonsense room and secure carpark due to the number of police vehicles parked there!!

Hrd67 Couples - 16/07/2018 AccorHotels certified review
« Good Overnight Stop »

A comfortable overnight stop very convenient for the shopping centre to stock up on goodies for the onward journey

Cornel P. Business - 15/07/2018 AccorHotels certified review
« ok »

hair drier didn't work , room 223

Dave H. Couples - 15/07/2018 AccorHotels certified review
« Great service once again »

Have stayed here many times, consistently good and friendly service, clean and a great breakfast.

Cheryl C. Families - 15/07/2018 AccorHotels certified review
« Attentive staff, comfortable room, dog friendly »

We arrived much later than expected, the kitchen was closed but the staff very kindly found us something to eat. Friendly staff, clean and comfortable room, dog friendly. Great hotel for a pitstop in Calais!

Business - 14/07/2018 TripAdvisor review
« My favourite Ibis »

My favourite Ibis hotel, nice fairly large rooms good shower room lovely staff great breakfast and situated in a good area with lots of safe parking, unfortunately the bad score for services and sleep quality is due to the air conditioning not working again and as I had said in the last review 3 Ibis in 3 days with no air con working even thought I have paid for it, if I wanted a fan in the room I would rent a room with a fan in the room, I think I am due a refund

Dr D. M. Couples - 13/07/2018 AccorHotels certified review
« positive »

Room was adequate. Evening dinner was good with good service. Breakfast was basic and could be improved.

Nia J. E. Couples - 13/07/2018 AccorHotels certified review
« Happy with the standard of accommodation but disappointed with the choice of food especially as a vegetarian. »

Staff were welcoming and efficient, the room was clean . Our main disappointment was the evening meal. We have stayed at this hotel several times and were looking forward to our last French meal. The menu (new?) did not suit a vegetarian and was quite restricted otherwise. The breakrast was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. For the restaurant, we working on a new offer on the daily menus to have even more choice. We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Pamela C. Couples - 13/07/2018 AccorHotels certified review
« excellent stay »

This is always our first choice hotel when in Northern France. All staff are efficient, welcoming and so friendly. Breakfast is the best in any hotel, always kept fresh, well stocked, and spotlessly clean. Well done so early, a great start to the day. Please pass on our congratulations to everyone. We stayed again in room 247 which is our favourite, again very nicely serviced each day and very quiet. Always a quick service in the bar. Well done everyone at Ibis Calais Sur le Manche. Hope to see you again soon.

Alan B. Couples - 12/07/2018 AccorHotels certified review
« Mr »

The rooms are excellent unfortunately we have eaten in the restaurant on three different occasions And the quality on two previouse stays was poor and our last stay the food was disgusting,we had the entrecôte steak ,it was full of fat and grisly and to make it worse covered in salt and I mean covered in salt.I did complain at the time to the waitress who did not offer to change the steaks but at the end of our ordeal said we only need to pay for one steak meal. After a long day on the road all we wanted was a good meal and a good nights sleep unfortunately we had neither as we could not get the taste of the salt and fat out of our system causing integestion through out the night.I will think twice before booking again and I’m contemplating highlighting my stay on tripadviser at my displeasure with your service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN B., Thank you for taking the time to tell us about your experience at the ibis Calais Tunnel sous la Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 750 points on your Le Club Accorhotels Loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégory RANSON Deputy manager

J C. Couples - 12/07/2018 AccorHotels certified review
« Comfortable pleasant overnight stay »

Booking was simple, online check on worked perfectly, room was spacious and comfortable and food in restaurant good. Service was efficient and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Lynda P. Couples - 11/07/2018 AccorHotels certified review
« Leisure »

The stay was much better than last time. Unfortunately we decided not too eat dinner and the restaurant due to the poor meal on our previous visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Regarding the restaurant, we are working on an offer of the day to improve the quality of dishes We hope to welcome you back to our hotel very soon! Sincerely, Grégory RANSON Deputy manager

Phillip P. Couples - 10/07/2018 AccorHotels certified review
« Enjoyable »

We enjoyed our stay nice comfortable room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Alan G. Couples - 10/07/2018 AccorHotels certified review
« Convenient »

Handy stop on the way back home. Good car park nice food and friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Mb Couples - 10/07/2018 AccorHotels certified review
« Always a pleasure to stay »

Comfortable bed clean uncluttered rooms great shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

Couples - 10/07/2018 TripAdvisor review
« IBIS Coqeulles »

As usual a very high standard across the board with a special mention for all the staff who are always willing to help with the usual warm and friendly greeting. We always use this group of hotels. We have never been disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grégory RANSON Deputy manager

A P. Friends - 09/07/2018 AccorHotels certified review
« Anthony P. »

Everything great + Brilliant staff. Thanks. X

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the ibis Calais Tunnel sous la Manche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory RANSON Deputy manager

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