Hotel - Novotel Barcelona Sant Joan Despi
Novotel Hotel Novotel Hotel

Novotel Barcelona Sant Joan Despi Hotel

4.0/5 962 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 20  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 13:00-16:00/19:30-23:30

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 161 rooms
  • 92 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 28 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • DDI - Direct Dialing In
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,142 reviews

Our guest reviews for Novotel Barcelona Sant Joan Despi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 962 reviews
Michael M. Families - 31/10/2018 AccorHotels certified review
« Very good »

Relaxed , good clean hotel nice food , great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Family - 31/10/2018 TripAdvisor review
« Family trip to Barcelona »

It was good Stay, nice service. Location is away from Barcelona city center, however still commutation is convenient. Overall enjoyed the stay. Airport transfer to hotel could have been really helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trail47847241376, Thank you very much for taking the time to give your feedback about your stay in Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive a positive review about the service of our staff. We will share your nice opinion with all of them. We hope you will visit us again when travelling back to Barcelona! Best regards, Ivan Añon General Manager

Jorge Solo - 30/10/2018 AccorHotels certified review
« Satisfecho »

Satifactoria

Our hotel has responded to the review
Our hotel has responded to the review

Apreciado Jorge, Le agradecemos enormemente su valoración en relación a su reciente estancia en Novotel Barcelona Sant Joan Despi. Muchas gracias por su fidelidad. Haremos extensivas sus agradables observaciones a nuestro equipo. Estoy seguro que las recibirán con una sonrisa. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ivan AÑON General Manager

Ewa Families - 26/10/2018 AccorHotels certified review
« Good »

Good service, staff was nice, food very good. Room could be cleaner, lots of dust under the bed, mould in batroom and in airconditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EWA MARTA S., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback about the service of our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the comments about the cleaning service in the room, we have informed the housekeeping manager in order to check the room and avoid future occurances. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Gordon L. Couples - 26/10/2018 AccorHotels certified review
« Excellent »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback about the service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Mirbagheri Families - 23/10/2018 AccorHotels certified review
« Mr »

Everything very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirbagheri, We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback from a Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry we could not offer you an upgrade as there was no availability for the executive room during your stay. If you ever come back to the hotel, please send us an email and we will do our best to make your experience a superior one. Thank you again for sharing your experience, and we hope your next visit will be at least as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Stephane Business - 12/10/2018 AccorHotels certified review
« Nice crew but old hotel »

Really, nothing killing it but overall it would need a deep refresh in all aspect like deco, furnitures, bathroom, restaurant ... But the service was good and appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE MARC M., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to renew the rooms as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Emma H. Business - 27/09/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Pablo Friends - 25/09/2018 AccorHotels certified review
« It was ok »

The hotel is what you can expect from the Novotel brand. Nice pool and lounge area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Novotel Sant Joan Despi, we strive to provide a superior service experience for every customer and even more with our Silver, Gold and Platinum members; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Anonymous Business - 21/09/2018 AccorHotels certified review
« But disappointed »

Perso

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Barcelona Sant Joan Despi. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Ivan AÑON General Manager

Couples - 18/09/2018 TripAdvisor review
« Good experience »

Clean hotel. Nice swimming pool, It is small but it’s fine. The hotel is far but by tram or bus in 25 min you are in the center.Easy check in and out.We didn’t use the breakfast, so I don’t know but it’s little bit expensive (around 15€)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiara489, We really appreciate your time to share your feedback about your stay in Novotel Barcelona Sant Joan Despi. It is a pleasure to receive positive comments about your stay. We hope you will visit Barcelona soon and you will choose Novotel again. Best regards, Ivan Añon General Manager

Michel Z. Couples - 16/09/2018 AccorHotels certified review
« Extremely pleased »

All your staff was very friendly and helpful!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHEL Z., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Anonymous Solo - 15/09/2018 AccorHotels certified review

Ok but the room was very cold and couldn’t fix it

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCY NINA P., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Anonymous Families - 12/09/2018 AccorHotels certified review
« Satisfactory »

The staffs were very friendly and helpful but the room lacks power outlets when you need to charge cell phones , I had to borrow extension cord also no hooks or space where to hung wet towels in the wash room. I

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are happy to see that you enjoyed your stay despite the lack of power connections next to the bed. We will take this into account when the future works will be done in the rooms of the hotel. We hope to welcome you back to our hotel very soon! Sincerely, Ivan AÑON General Manager

Kelv Couples - 06/09/2018 AccorHotels certified review
« Room is old looking with below average housekeeping »

Many times there were lapse in basic house keeping like tissues not replenished, bath towel not hung properly,even once hung on the door when we came back

Our hotel has responded to the review
Our hotel has responded to the review

Dear GHIM SONG KELVIN S., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

A H. Families - 28/08/2018 AccorHotels certified review
« Excellent »

From the point of arrival the experience was excellent. The welcome and assistance from the team, quality of amenities and housekeeping could not be faulted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA H., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Corine Families - 27/08/2018 AccorHotels certified review
« Good »

Our stay was good unfortunately not perfect. The room, location are perfect with 2 children. We have been in your hotel for 4 years in a row now. But this stay we had some issues. First issue: we tried to order a drink in the bar in the evening. Nobody helped us. After 10 minutes I have asked a waiter personaly and order our drinks. After 10 minutes nothing was served. So I have told to hold the drinks and we want to our room. Second issue: in the second night there was a fire alarm. Offcourse these things happen and this is nobody's fault. But it had helped if there was any information given so everybode knows it was a false alarm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARJAN ADRIANUS JOHANNES P V., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As far as the incident in the Bar, we would like to apologize for the inconveniences caused. We have shared your review with all staff members, so they know what happened and that this situation cannot occur again. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Ivan AÑON General Manager

Eric S. Families - 26/08/2018 AccorHotels certified review
« Thanks »

Staff at reception and restaurant very helpful and kind. Joseph in the bar/restaurant was excellent — helpful and friendly. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC RICHARD S., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Harash N. Families - 25/08/2018 AccorHotels certified review
« Very accomodating ,staff go out of their way to help you have a pleasant stay. »

As I said above we had an extremely pleasant stay ,the staff are very helpful and are never busy to help you out for directions around the city.We had a problem in our room on the first day (my daughter noticed some ants in the room ) .The staff immediately appologised and moved our room and even arranged a welcolme drink for us and put some chocolates in the new room,and even went up with us to the new room.My thanks go to Laura,Illaria,Rebecca and all the others ( I cant remember their names spersonally so I am sorry)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA BERNARD N., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Poor S. A. F. D. B. W. C. A. 1. U. W. Y. W. ". A. 1. M. T. Y. C. N. E. A. 1. N. T. Y. C. T. B. A. 1. Families - 24/08/2018 AccorHotels certified review

I have stayed in hotels with better customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY R., Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

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