ibis Dortmund City Hotel 2 stars

TripAdvisor rating 4.0/5 427 reviews
ibis Dortmund City
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Room 1

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Hotel extras

Leave your car at the hotel: From the nearby Markgrafenstrasse subway station there are four U-Bahn lines that offer a quick, direct connection to the football stadium or city center, including the Westenhellweg shopping district and main train station.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Dortmund City

Märkische Strasse 73
44141
dortmund
germany

Tel: +49231185770

Fax: (+49)231/18577500

Contact email

Check-in from 15h00

Check out up to 12h00

  • U41,U45,U47,U49 :   U41,U45,U47,U49 MARKGRAFENSTR.

  • By plane

    DORTMUND At 10km / 6.21 miles

  • By train

    DORTMUND HBF At 2km / 1.24 miles

GPS :51.504181, 7.476261

Our accommodations

A relaxing night's sleep for our guests is our top priority! That's why all 97 rooms are air-conditioned, soundproofed and feature Sweet Bed by ibis beds for your ultimate in sleeping comfort. All rooms have TV with a wide range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

It goes without saying that you can get real Dortmund beer at our bar. We recommend enjoying it while watching a live sporting event on Sky alongside a snack or crispy panini. There's no need to worry about the time: We are open for you 24 hours a day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Dortmund City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,053 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

427 reviews

Nice hotel, but bad administration

Customer review rating 4.3/5

Anonymous Friends - 13/04/2019 AccorHotels certified review

So many mistakes and misunderstandings with the reservations. And one of the rooms we got was already occupied - suddenly another guest came in, and it turned out his things were in the room.

Dear Mrs.K., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Dortmund City Carlo Klinker Generalmanager

Great location!

Customer review rating 4.3/5

Andrea Couples - 20/03/2019 AccorHotels certified review

Quick and easy check in. Friendly staff. Very clean. Great location. Handy supermarket next door. Free parking was a big bonus! Tea or coffee making facilities would be the only thing to improve this stay.

Only One Real Problem [Nur ein echtes Problem]

Customer review rating 4.3/5

Dick D. Families - 20/12/2018 AccorHotels certified review

This was my third stay at iBis Dortmund City, and the single complaint is the same: the comforters for the beds are extremely heavy and uncomfortable. The shower is excellent, there is sufficient space even for visitors and tourists. Anything lacking (facial tissue, etc.) can be purchased at the Rewe store which is in the same building on the ground floor. When I return, I might just bring my own lighter-weight comforter from home. Dies war mein dritter Aufenthalt im iBis Dortmund City und die einzige Beschwerde ist die gleiche: Die Bettdecken für die Betten sind extrem schwer und unbequem. Die Dusche ist ausgezeichnet, auch für Besucher und Touristen ist ausreichend Platz vorhanden. Fehlende Teile (Kosmetiktücher usw.) können im Rewe-Laden gekauft werden, der sich im selben Gebäude im Erdgeschoss befindet. Wenn ich wiederkomme, bringe ich vielleicht meine eigene leichtere Bettdecke von zu Hause mit.

Disappointing stay

Customer review rating 4.3/5

Anonymous Families - 05/12/2018 AccorHotels certified review

We booked a room for 2 adults and a baby but soon found out that thus hotel is not family friendly when you have a young child. The room was very small and although a cot was available there was no way of making bottles in the room as there was no kettle. This meant in the middle of the night we had to get dressed and go down to reception just to feed our baby. I was also told I could use the hit water facilities anytime I wanted by myself and then rudely told I wasn't allowed by another member of staff.

Dear CRISTINA S., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis Dortmund City Carlo Klinker Manager

very friendly and efficient staff

Customer review rating 4.3/5

Jo Friends - 18/11/2018 AccorHotels certified review

We found the staff very friendly and efficient (in the evening and at breakfast) even when the hotel and bar area got busy. We appreciated being able to have a drink and some food after the Slayer concert even if it was late at night. Rooms are equally efficient, quiet and clean. It was a nice surprise to be able to park the car inside at no cost.

Good

Customer review rating 4.3/5

Dhruva J. Business - 18/11/2018 AccorHotels certified review

Stay was good ! Especially Fabio at front desk is very helpful. He assisted me for planning my local travel. Computer acces in lobby is very useful. Breakfast can be improved by adding some things which might be useful for Asian guest especially Indian; like some more vegetarian food items or adding some chicken and egg preparations, which may suit Indian palate

Honest as always.

Customer review rating 4.3/5

Nelson C. Business - 03/11/2018 AccorHotels certified review

Nothing more and nothing less than expected. Restaurant dos not serve dinner but a few places nearby. Bathroom small as usual in Europe. Good location.

Hotel is in a great location

Customer review rating 4.3/5

Brad G. Business - 09/10/2018 AccorHotels certified review

In a great location a short walk into the city and close to Signal Iduna stadium for me. Room was comfortable but you only get one very thin towel, apart from that it's a good hotel.

Amazing

Customer review rating 4.3/5

Philip R. Solo - 05/10/2018 AccorHotels certified review

Really good

Welcoming

TripAdvisor rating 4.0/5

b0bgreg0ry Business - 26/09/2018 TripAdvisor review

This Ibis gets better. Very clean, very welcoming. Our problem was quickly and professionally resolved by the person at reception, Fabio (?) and the bar service from Yvanta (?) was very excellent, she should be promoted for her excellence in service and professionalism. Food basic but excellent.

What you expect from IBIS Hotel in the city

TripAdvisor rating 4.0/5

Anthony B Business - 24/09/2018 TripAdvisor review

This hotel was continent for my visit to an exhibition, clean and what you expect from IBIS no restaurant but one within 5 mins walk. Supermarket next door so good for drinks etc. I would stay again when in Dortmund.

Could be much better

Customer review rating 4.3/5

John C. Business - 21/09/2018 AccorHotels certified review

A car is parking at the main entrance for months at least... Dirty... with spiderweb all around and flat tyres... Should be removed because it souldn´t reserve the guests parking lot... and it´s not a dumping yard... On arrival I´ve been charged for the full amount of my stay. Not so friendly receptionist. Looked at me like I am a idiot when I asked why should I pay immediately. The answer was: "because we charge on arrival" Fine... The rooms are clean and tidy. The walls could be renovated and the smell of the room should be pleasant. Smells actually more like a chemical factory.

Dear Mr. JANOS A., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis Dortmund City Carlo Klinker Direktor

Comfortable, clean and quiet

Customer review rating 4.3/5

Anonymous Couples - 12/09/2018 AccorHotels certified review

Friendly staff, clean, comfortable room with no noise from adjacent rooms. Good, hot shower. Great location for centre and Westfalenpark, supermarket downstairs and U bahn nearby. Fresh, modern hotel. Good value.

Average En-Route Transit Stop that was below expectations

Customer review rating 4.3/5

Clive -. U. Families - 03/09/2018 AccorHotels certified review

Checking was somewhat surreal leaving me with the concept that maybe I should have booked another venue (my first IBIS experience), The room was below expectation from a hygiene perspective but as this was an overnight stop with a late checking it wasn't worth complaining and really wouldn't have got me anywhere - Dortmund Stop - Null Point

Dear MR V., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlo Klinker General Manager

Very Clean and Good Service.

Customer review rating 4.3/5

Patricia W. D. Families - 30/08/2018 AccorHotels certified review

It was a very pleasant stay at Ibis hotel. I will be going back as our daughter lives 20 minutes away walking distance. Truly a delightful hotel and the staff were Great!

great staff

Customer review rating 4.3/5

Ralph K. Business - 26/08/2018 AccorHotels certified review

friendly and helpful

Nice Stay

Customer review rating 4.3/5

Al G. Solo - 26/08/2018 AccorHotels certified review

Nice stay- very friendly and helpful staff. Location a little was removed from true city center , but reachable by public transport.

A very pleasant experience

Customer review rating 4.3/5

Stephen E. Business - 23/08/2018 AccorHotels certified review

Hotel was well located, very clean and comfortable and staff were all very helpful

Customer review rating 4.3/5

Anonymous Couples - 15/08/2018 AccorHotels certified review

Alles ok.

Acceptable

Customer review rating 4.3/5

Anonymous Solo - 14/08/2018 AccorHotels certified review

Room was okay, just problems checking in

Dear Mr. R., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlo Klinker
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