Hotel - ibis Dortmund City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dortmund City Hotel

3.5/5 415 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

A relaxing night's sleep for our guests is our top priority! That's why all 97 rooms are air-conditioned, soundproofed and feature Sweet Bed by ibis beds for your ultimate in sleeping comfort. All rooms have TV with a wide range of Sky channels.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 815 reviews

Our guest reviews for ibis Dortmund City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 415 reviews
Nelson C. Business - 03/11/2018 AccorHotels certified review
« Honest as always. »

Nothing more and nothing less than expected. Restaurant dos not serve dinner but a few places nearby. Bathroom small as usual in Europe. Good location.

Brad G. Business - 09/10/2018 AccorHotels certified review
« Hotel is in a great location »

In a great location a short walk into the city and close to Signal Iduna stadium for me. Room was comfortable but you only get one very thin towel, apart from that it's a good hotel.

Philip R. Solo - 05/10/2018 AccorHotels certified review
« Amazing »

Really good

Business - 26/09/2018 TripAdvisor review
« Welcoming »

This Ibis gets better. Very clean, very welcoming. Our problem was quickly and professionally resolved by the person at reception, Fabio (?) and the bar service from Yvanta (?) was very excellent, she should be promoted for her excellence in service and professionalism. Food basic but excellent.

Anthony B Business - 24/09/2018 TripAdvisor review
« What you expect from IBIS Hotel in the city »

This hotel was continent for my visit to an exhibition, clean and what you expect from IBIS no restaurant but one within 5 mins walk. Supermarket next door so good for drinks etc. I would stay again when in Dortmund.

John C. Business - 21/09/2018 AccorHotels certified review
« Could be much better »

A car is parking at the main entrance for months at least... Dirty... with spiderweb all around and flat tyres... Should be removed because it souldn´t reserve the guests parking lot... and it´s not a dumping yard... On arrival I´ve been charged for the full amount of my stay. Not so friendly receptionist. Looked at me like I am a idiot when I asked why should I pay immediately. The answer was: "because we charge on arrival" Fine... The rooms are clean and tidy. The walls could be renovated and the smell of the room should be pleasant. Smells actually more like a chemical factory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JANOS A., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis Dortmund City Carlo Klinker Direktor

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Comfortable, clean and quiet »

Friendly staff, clean, comfortable room with no noise from adjacent rooms. Good, hot shower. Great location for centre and Westfalenpark, supermarket downstairs and U bahn nearby. Fresh, modern hotel. Good value.

Clive -. U. Families - 03/09/2018 AccorHotels certified review
« Average En-Route Transit Stop that was below expectations »

Checking was somewhat surreal leaving me with the concept that maybe I should have booked another venue (my first IBIS experience), The room was below expectation from a hygiene perspective but as this was an overnight stop with a late checking it wasn't worth complaining and really wouldn't have got me anywhere - Dortmund Stop - Null Point

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR V., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlo Klinker General Manager

Patricia W. D. Families - 30/08/2018 AccorHotels certified review
« Very Clean and Good Service. »

It was a very pleasant stay at Ibis hotel. I will be going back as our daughter lives 20 minutes away walking distance. Truly a delightful hotel and the staff were Great!

Ralph K. Business - 26/08/2018 AccorHotels certified review
« great staff »

friendly and helpful

Al G. Solo - 26/08/2018 AccorHotels certified review
« Nice Stay »

Nice stay- very friendly and helpful staff. Location a little was removed from true city center , but reachable by public transport.

Stephen E. Business - 23/08/2018 AccorHotels certified review
« A very pleasant experience »

Hotel was well located, very clean and comfortable and staff were all very helpful

Anonymous Couples - 15/08/2018 AccorHotels certified review

Alles ok.

Anonymous Solo - 14/08/2018 AccorHotels certified review
« Acceptable »

Room was okay, just problems checking in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlo Klinker

E.e.bauer Couples - 13/08/2018 AccorHotels certified review
« Alles Prima »

Alles war prima.

Business - 02/08/2018 TripAdvisor review
« Quick trip »

I stayed for one night on my way to Berlin, it is a comfortable hotel a short distance into the city. Breakfast is the usual standard and the was plenty to eat. I had a large van and found adequate parking to the front of the hotel plus there is garage parking.

Amadeusz Friends - 19/07/2018 AccorHotels certified review
« Nice but can be better. »

Parking in refurbish - not comfortable. Rest ok.

laceywm Friends getaway - 15/03/2018 TripAdvisor review
« Don’t pay for the buffet breakfast »

The rooms were very nice. The buffet breakfast was like something that was cooked 5 hours before hand. The scrambled egg was dark brown and dry on top and the bacon you could bounce it off of the wall

Couples - 08/01/2018 TripAdvisor review
« Christmas in Dortmund »

Ibis Dortmund City is a very nice hotel. The staff are extremely nice and helpful. The bedrooms are comfortable and spotless. There is a good selection of food for breakfast. We enjoyed our Christmas there and will definitely return again.

Cathal A. M. G. Couples - 28/12/2017 AccorHotels certified review
« Excellent Hotel »

Great experience in this hotel. Staff very helpful and pleasant. Hotel very clean and rooms very comfortable. Breakfast good. Overall it's a good hotel and we will be back again

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