ibis Hamburg Alsterring Hotel 2 stars

TripAdvisor rating 4.0/5 721 reviews
ibis Hamburg Alsterring
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Hotel extras

  • 150 modern soundproofed and air-conditioned rooms

  • Free WIFI throughout the hotel

  • The innovative Sweet Bed by ibis provides increased sleeping comfort

  • Breakfast is served from 4am to 12pm

  • Direct access to the airport via S-Bahn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Well-being
  • Clay tennis court Nearby
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Hamburg Alsterring

Pappelallee 61
22089
hamburg
germany

Tel: +4940658020

Fax: (+49)40/65802333

Contact email

Check-in from 15h00

Check out up to 12h00

  • TRAM S1 :   TRAM S1 WANDSBEKERCHAUSS

  • U1 :   U1 WANDSBEKERCHAUSS

  • TRAM 1 :   S1 WANDSBEKERCHAUSS

  • By plane

    HAMBURG FUHLSBUETTEL At 11km / 6.84 miles

  • By car

    HORN (A24) At 1.5km / 0.93 miles

  • By car

    JENFELD (A24) At 3km / 1.86 miles

  • By car

    MOORFLEET (A1) At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF At 5km / 3.11 miles

GPS :53.568848, 10.061288

Our accommodations

The ibis Hamburg Alsterring has 150 soundproofed rooms with a high level of comfort. Room amenities include air conditioning, innovative high-tech beds for the ultimate in comfort, free WIFI and a TV with a wide range of Sky channels.

Standard Room with one double bed

  • Max. number of persons: x3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with Twin Beds

  • Max. number of persons: x3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept and a sofa bed

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with double bed (63x79 in/160x200cm), new sleep-easy concept and crib (31x67 in/80x170cm)

  • Max. number of persons: x3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with single bed (31x79 inches [80x200 cm]), new sleep-easy concept

  • Max. number of persons: x1
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 65 m²

  • Maximum capacity: 34 people

  • Maximum banquet capacity: 20 people

Find out more
ibis Hamburg Alsterring Meeting Room

Our guest reviews for
ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,495 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

721 reviews

Too much train noise from Window

Customer review rating 4.5/5

Muthu Business - 14/04/2019 AccorHotels certified review

I stayed in railway track side room.Too much noise of train running sound whole night through the window.I could not able to sleep at all.I told these in reception to change the room.But they asked me to get the luggage before Noon.I had gone urgent meeting again same thing for next day as well.Weekend I managed and moved out. One staff was rude in communication.I thought may be it is way of communication and did not take serious.

Dear MUTHU KAMATCHI B., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann and Team

Excellent service. Very nice staff.

Customer review rating 4.5/5

Tom Couples - 12/03/2019 AccorHotels certified review

Our stay was a delight. The staff was very friendly and always in a good mood. Breakfast was surprisingly good. One evening we came home hungry past 11 pm and decided to order some sandwiches, which we expected some lone receptionist would unwrap and throw in the microwave. Instead, we got delicious crispy sandwiches that looked fresh and just like in the menu. If we had to seriously nitpick: It would be nice to have power outlets right next to each side of the bed. It's 2019 so, at night you'll always have at least as many mobile phones being charged in each room as there are people sleeping in it. Please get a few dozen extension cords and your rooms will be perfect.

Dear TOMAS S., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

near the S Bahn

TripAdvisor rating 4.0/5

davidcookson2016 Solo travel - 11/03/2019 TripAdvisor review

The hotel was ideally situated a short walk from the S-Bahn station as I was travelling by train to Hamburg and the hotel sent me details via e-mail how to reach the hotel It took about 8 to 10 minutes I did not have time for breakfast as I travellng onwards to Westerland

Prima.

Customer review rating 4.5/5

Karsten S. Business - 24/02/2019 AccorHotels certified review

i.O.

Dear KARSTEN S., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

pleasant

Customer review rating 4.5/5

Sophie Business - 29/01/2019 AccorHotels certified review

The staff were friendly and helpful. Breakfast could have been better but very glad it was available.

Dear SOPHIE D., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

Bad service in reception

Customer review rating 4.5/5

Klaus R. Business - 24/01/2019 AccorHotels certified review

Bad service

Dear KLAUS R., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann and team

Alles gut

Customer review rating 4.5/5

R. W. Business - 20/01/2019 AccorHotels certified review

Alles gut

Customer review rating 4.5/5

B. Couples - 15/01/2019 AccorHotels certified review

War alles okay

Always good.

Customer review rating 4.5/5

Alexis Families - 29/12/2018 AccorHotels certified review

Service very kind.

Short stay at the Ibis Hamburg Alsterring

TripAdvisor rating 4.0/5

kenreynolds3311 Solo travel - 27/12/2018 TripAdvisor review

This was a short stay to visit Christmas Markets in the area. The hotel is ideal for public transport being a couple of minutes walk from the U-bahn and S-bahn stations. The main railway station is about 10 minutes away using the S-Bahn. The rooms were clean and quiet. There were plenty of shops and restaurants / takeaways in the local area.

Deja vu

Customer review rating 4.5/5

Anil C. Business - 07/12/2018 AccorHotels certified review

Comfortable & Pleasant Stay!

The hotel matches my expectation 300m from my business office

Customer review rating 4.5/5

Samir B. Business - 02/12/2018 AccorHotels certified review

Everything was Ok for me . warm welcoming

Always more than Expectations

Customer review rating 4.5/5

Masud S. C. Business - 19/11/2018 AccorHotels certified review

Superb smooth check in to check out Fresh with variety of full buffet breakfast Courteous staff. Always love to stay in Accor Hotels especially IBis

Short but pleasant stay

Customer review rating 4.5/5

Marcel Business - 12/11/2018 AccorHotels certified review

Good hotel with a nice atmosphere. Very friendly and helpful staff at the reception.

Dear MARCEL D., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team
Customer review rating 4.5/5

Rajan M. Couples - 06/11/2018 AccorHotels certified review

It was good experience . Quality of bed , other facilities, cleanliness was good . But hand towels & small towels , disposal sanitary plastic bags was missing in toilets .

Hamburg weekender

Customer review rating 4.5/5

Bastian K. Couples - 05/11/2018 AccorHotels certified review

Toll

Central, lovely staff and handy parking ...

Customer review rating 4.5/5

Richard W. Couples - 22/10/2018 AccorHotels certified review

We have stayed here a few times. Usual Ibis hotel with friendly staff, clean rooms and "pod-type" bathrooms. the parking is reasonably priced and secure; in fact, it can be difficult to escape from it! Good buffet breakfast and friendly bar in the evening. The only downside is the air conditioning in the rooms which is either "full on" or "full off". But the train noise can be quiet calming if you leave the window open.

Comfortable and convenient for a weekend break in Hamburg

Customer review rating 4.5/5

David Friends - 20/09/2018 AccorHotels certified review

Usual ibis comfort, tasty breakfast and very friendly and helpful staff

Received expected.

Customer review rating 4.5/5

Anonymous Business - 13/09/2018 AccorHotels certified review

Too short visit for big message. All was OK in hotel.

Dear DENIS S., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

Good hotel with good location

TripAdvisor rating 4.0/5

jvj649 Business - 10/09/2018 TripAdvisor review

Like this hotel as it is positioned near to train station to city center. Good parking at ok price. Ok restaurants nearby in walking distance. Quiet even though it is close to train station. Ok breakfast with good service.

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