Hotel - ibis Hamburg Alsterring
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hamburg Alsterring Hotel

4.0/5 701 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The ibis Hamburg Alsterring has 150 soundproofed rooms with a high level of comfort. Room amenities include air conditioning, innovative high-tech beds for the ultimate in comfort, free WIFI and a TV with a wide range of Sky channels.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,113 reviews

Our guest reviews for ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 701 reviews
David Friends - 20/09/2018 AccorHotels certified review
« Comfortable and convenient for a weekend break in Hamburg »

Usual ibis comfort, tasty breakfast and very friendly and helpful staff

Anonymous Business - 13/09/2018 AccorHotels certified review
« Received expected. »

Too short visit for big message. All was OK in hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIS S., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

Business - 10/09/2018 TripAdvisor review
« Good hotel with good location »

Like this hotel as it is positioned near to train station to city center. Good parking at ok price. Ok restaurants nearby in walking distance. Quiet even though it is close to train station. Ok breakfast with good service.

Da Friends - 04/09/2018 AccorHotels certified review
« Good price/location »

Nice, clean hotel. Cheaper than the other Ibis hotels, and only a short walk to the metro (and then only about 10 mins to the city centre).

Paul Solo - 01/09/2018 AccorHotels certified review
« 5 nights in Hamburg »

Check in was delayed by a lack of discretion from a lady behind me. The receptionist dealt with her and then went back to her important paperwork before checking me in. The room and bed were great. Clean and comfortable with good air conditioning. The shower was very good. The bar has removed the draught German Jever beer and replaced it with industrial Belgian sugar beer from Leffe. This is a reduction in quality in my opinion. I was asked not to sit at the bar because it had been cleaned more than one hour before it closed. Check out was efficient and friendly. I enjoyed my stay.

Family - 30/08/2018 TripAdvisor review
« Friendly Staff at the Ibis Hamburg Alsterring »

We are frequent customers of your Hotel,Your staff recognise us and give us a warm welcome each time we visit.Because we receive this kind of service we do not hesitate to re-book.Your breakfast has vastly improved.

Peter Solo - 28/08/2018 AccorHotels certified review
« Coming home »

I’ve now stayed at this hotel for more then ten years, every time I come to Hamburg, my home from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

Jessica Business - 27/08/2018 AccorHotels certified review
« Good stay, however the unstable wifi made the overall experience less enjoyable »

Nice staff, good breakfast, clean rooms. But the wifi connection was disapponting. I could not catch up on work because the internet was horrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay with us, please ask for the Breakfast & Surf offer. There you have in addition to the breakfast highspeed wifi included without any extra charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

Klaus R. Business - 26/08/2018 AccorHotels certified review
« Bad staff »

No nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and we hope that you will give us the opportunity to convince you of our service in the near future. Sincerely Your ibis Hamburg Alsterring

B. C. Families - 26/08/2018 AccorHotels certified review
« A pleasant hotel that was clean, modern with professional staff. »

We had booked a late arrival on Friday 17th August. After a lengthy stay at Hamburg airport trying to retrieve missing luggage, we expected an empty reception area. Not so! We were pleasantly greeted and managed to get a beer from the bar. This was lovely, especially as we had a long journey coming from Cyprus via London. The rooms were adequately sized and modern. The shower was amazing! We didn't expect such a sumptuous breakfast either! Again it was lovely as we hadn't eaten for a while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bettina, we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

Burkhard Business - 20/08/2018 AccorHotels certified review
« Just perfect to stay in Hamburg »

The Hotel third time I stayed here , and since last time there have some been improvements. Service personnel very friendly and helpful. The room clean the bed very comfortable. Bathroom with shower clean .I mentioned it here , I have seen (not this hotel) worse. Checkin Checkout professionally and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burkhardt, we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

O. R. H. Families - 10/08/2018 AccorHotels certified review
« Service »

Acually it is very nice hotel but you should make room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAVLY O., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

Jojo R. Friends - 30/07/2018 AccorHotels certified review
« Perfect for a one night stay in Hamburg »

We simply needed a hotel for one night to sleep after the es Sheeran concert. The ibis is perfect if you just need a place to crash for a night. Also the breakfast is very good :) we loved it! Thanks!

Anonymous Families - 23/07/2018 AccorHotels certified review

Very kind staff

Shoch A. Families - 23/06/2018 AccorHotels certified review
« Was ok »

It was ok , I find the stuff member were very unfriendly.. 2 times I asked a young lady she doesn't helped me, she said she didn't know about what I asked..

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHOCH A., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your ibis Hamburg Alsterring

John M. Solo - 22/06/2018 AccorHotels certified review
« Great location and very clean »

I have stayed with you on three occasions. I like the price, location and cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your ibis Hamburg Alsterring

Regina B. Couples - 14/06/2018 AccorHotels certified review
« Very helpful and friendly staff »

Excellent positionfor traveling round Hamburg U and SBahn within max walk of 5 minutes

John K. Friends - 09/06/2018 AccorHotels certified review
« Room for improvement »

Breakfast hot food dishes often empty and orange juice empty every day when we went down to breakfast. Beer pump not working effectively all week. It took staff 15 minutes to pour a half litre of beer each night. bar staff not very friendly or attentive. Room and cleaning very good. these members of staff very good

Jan D. Couples - 03/06/2018 AccorHotels certified review

Almost perfect for us. Close to S-U bahn and parking garage and center of Wandsbek.

Jay D. Business - 09/05/2018 AccorHotels certified review
« Comfy bed, quiet rooms »

All fine....Stayed before on several occasions. Handy access to airport on S-Bahn

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