Hotel - ibis Hamburg Alsterring
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hamburg Alsterring Hotel

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4.0/5 666 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Solarium  (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)


  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The ibis Hamburg Alsterring has 150 soundproofed rooms with a high level of comfort. Room amenities include air conditioning, innovative high-tech beds for the ultimate in comfort, free WIFI and a TV with a wide range of Sky channels.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,695 reviews

Our guest reviews for ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 666 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Andreas L. Solo - 30/01/2018
« All good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Hamburg Alsterring

AccorHotels certified review
Anonymous Couples - 22/01/2018
« Good location and well maintained »

Welcoming and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Hamburg Alsterring

AccorHotels certified review
Elizabeth H. Solo - 31/12/2017
« A convenient comfortable night »

I choose this hotel for its convenience to the airport. The room was clean and comfortable and reasonably priced. Breakfast was excellent. The only negative was that lighting levels in the room were low, making it difficult to read and pack.

AccorHotels certified review
Irish Solo - 06/12/2017

Very satisfactory.

AccorHotels certified review
P B. Couples - 14/11/2017
« Good location, friendly staff! »

We wanted somewhere close to where our son lives but also located close to the airport with access into town and in this respect the hotel is perfectly located. We opted to include breakfast which we felt was really good value. The staff are welcoming, friendly and attentive, the hotel is clean and accommodating. We will almost certainly be returning and do not feel we need to look elsewhere. I would recommend the hotel to family and friends alike.

AccorHotels certified review
Alf Families - 07/10/2017
« Very Good »

Location great, breakfast very good varieties, check in smooth, room adequate but overpriced, houskeeping excellent, staff good . Thanks to the guy that works overnight he is outstanding

AccorHotels certified review
Francis A. Business - 06/10/2017
« Good »

Very nice place to stay

TripAdvisor review
Family - 06/10/2017
« Very Good »

This hotel is in a good location with excellent transport links. Check in was smooth, room adequate but very clean. The value lets it down for me, as there are no iron, tea/coffee station, fridge in the room and rates more than twice on weekends. Breakfast was nicely spread out with varieties. The staff some are friendly and i would like to say a big thank you to the gentleman that works overnight. He made my stay brilliant, always smiling, willing to help and pro active. He is such a great asset to this hotel. Would i stay here again or recomend this hotel? Yes

AccorHotels certified review
Anonymous Families - 25/08/2017
« Top »

Alles ok. Super Hotel, super Personal

AccorHotels certified review
Monica Business - 16/08/2017
« Nice hotel for business or leisure stays »

Good value for the money, clean room, comfy bed, and nice breakfast buffet. I liked it. Staff were extremely helpful and friendly.

AccorHotels certified review
Kitey Friends - 27/07/2017
« Pleasant Hotel and room, conveniently situated for transport links. »

Pleasant Hotel and room, clean and comfortable. Toasted Panini's were good, but overpriced. Wi-Fi (in bar and room) was so slow, it was unusable. Booked room via an Accorhotels offer that included "Breakfast on us". This hotel did not recognise this, and it was pay 11 Euro or no breakfast. Would stay again, due to transport links.

TripAdvisor review
harrymV8135MZ Couples - 27/06/2017
« Semi-acceptable, but grossly overpriced. »

My partner and I stayed in the hotel for one night, costing £80. Upon arrival, we waited approximately 5 minutes before we were even acknowledged (which is a long time standing around just for someone to even say 'Hello, won't be a moment'!). The service provided by the staff member upon check in was very good - friendly, quick and transparent. We arrived in the room, and was very disappointed by the standard. The room was very dark/dingy with the lights on and looked very basic, in need of a good renovation - it's what I'd expect the budget ibis to look like, not the hotel. The bed was hard, and only one pillow was provided with no spare pillows leading to discomfort. We arrived during a hot period (around 28 degrees celcius), so was frustrated that the air-con unit wasn't good enough to even cool the all. The cleanliness of the room was mediocre, with the plus being that the bed was clean. Stains on the window-nets (looked like bird poop) were present, alongside with hairs found in the shower cubicle giving the impression the bathroom was not cleaned post-previous visitor. We also wanted to eat at the hotel, and was disappointed to find that the menu was limited to only toasted sandwiches only. Upon exiting, we were not asked how our stay was, but rather was, giving an impression that management/staff were not proactively looking to 'best' the service. The hotel is located considerably outside of Hamburg centre, however has nearby transport links that are cheap and quick to get into the centre. Overall it was an unpleasant stay, and grossly overpriced. Very nice looking local 4* hotels with good reviews were cheaper and closer to the centre, however we found comfort in booking with a chain. My advice is to not make the same mistake as my partner and I, in assuming chains breathe 'minimum standards of quality'.

TripAdvisor review
Regina B Couples - 22/06/2017
« Memory lane »

Friendly staff very helpful, accommodation very clean. Excellent for U Bahn and S Bahn, Bakery round the corner and couple of Restaurants within 5-10 minutes walk.. using this hotel for the last 13 years and hopefully be back next year!

AccorHotels certified review
Anonymous Business - 21/06/2017
« abc »


AccorHotels certified review
Andy H. Friends - 17/06/2017
« Excellent »

Very comfortable & clean hotel, well situated for both the airport and easy assess to the city centre. The staff were really welcoming and friendly throughout our stay, and nothing seemed to be too much trouble for them.

AccorHotels certified review
Regina B. Couples - 17/06/2017
« Very efficient, friendly and helpful staff, »

Always enjoying staying at the Ibis, could do with a fridge Perfect for our visit Will book again for next year

AccorHotels certified review
Anonymous Solo - 10/06/2017
« Reliable stay »

Helpful, pleasant welcoming staff. No problems.

AccorHotels certified review
Kmcc Business - 09/06/2017
« Pleasant hotel convenient for an S Bahn Station »

Welcoming staff, room adequate, internet worked well and reasonable breakfast

AccorHotels certified review
Geoff A. Friends - 31/05/2017
« excellent hotel »

great hotel friendly staff clean rooms good food and drink just what i needed

AccorHotels certified review
Anonymous Solo - 31/05/2017
« Simple and good. »

Friendly and helpful staff, clean rooms and good location. However, impossible to sleep with an open window if the window faces the rails.

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