Hotel - ibis Hamburg Alsterring
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hamburg Alsterring Hotel

4.0/5 687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The ibis Hamburg Alsterring has 150 soundproofed rooms with a high level of comfort. Room amenities include air conditioning, innovative high-tech beds for the ultimate in comfort, free WIFI and a TV with a wide range of Sky channels.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,962 reviews

Our guest reviews for ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 687 reviews
O. R. H. Families - 10/08/2018 AccorHotels certified review
« Service »

Acually it is very nice hotel but you should make room service

Jojo R. Friends - 30/07/2018 AccorHotels certified review
« Perfect for a one night stay in Hamburg »

We simply needed a hotel for one night to sleep after the es Sheeran concert. The ibis is perfect if you just need a place to crash for a night. Also the breakfast is very good :) we loved it! Thanks!

Anonymous Families - 23/07/2018 AccorHotels certified review

Very kind staff

Shoch A. Families - 23/06/2018 AccorHotels certified review
« Was ok »

It was ok , I find the stuff member were very unfriendly.. 2 times I asked a young lady she doesn't helped me, she said she didn't know about what I asked..

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHOCH A., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your ibis Hamburg Alsterring

John M. Solo - 22/06/2018 AccorHotels certified review
« Great location and very clean »

I have stayed with you on three occasions. I like the price, location and cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your ibis Hamburg Alsterring

Regina B. Couples - 14/06/2018 AccorHotels certified review
« Very helpful and friendly staff »

Excellent positionfor traveling round Hamburg U and SBahn within max walk of 5 minutes

John K. Friends - 09/06/2018 AccorHotels certified review
« Room for improvement »

Breakfast hot food dishes often empty and orange juice empty every day when we went down to breakfast. Beer pump not working effectively all week. It took staff 15 minutes to pour a half litre of beer each night. bar staff not very friendly or attentive. Room and cleaning very good. these members of staff very good

Jan D. Couples - 03/06/2018 AccorHotels certified review

Almost perfect for us. Close to S-U bahn and parking garage and center of Wandsbek.

Jay D. Business - 09/05/2018 AccorHotels certified review
« Comfy bed, quiet rooms »

All fine....Stayed before on several occasions. Handy access to airport on S-Bahn

samaz2018 Business - 02/05/2018 TripAdvisor review
« No Help from receptionist »

I asked for Ironing board and machine, instead of sending me the same to my room she told me that they are at reception, you can come take it. I am not used to such type of service. The lady at the reception desk was rude.

Family - 22/04/2018 TripAdvisor review
« Good location BUT bad structure and no air circulation in the room. »

There is no air ventilator in the room. i must open the window and could not sleep because the street noise. I stay at Marriott in Washington DC, the air ventilation always work for you. At the Ibis they cut off the ststem so the controller does not work. The slope hanger in the shower room is awful in loose and fall down all the time.

Barbara Business - 28/02/2018 AccorHotels certified review
« Very Pleasant 3 Nights »

The room was clean, well appointed and compact. Very good facilities in the bathroom with fresh towels, hair dryer and very good light. Bed was comfortable and warm. The double glazing and really think door stopped any outside noise. Breakfast had very good variety and was not skimpy. The Staff were very friendly and supportive. I would highly recommend this IBIS to all and feel that it should be ranked higher than 2 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Hamburg Alsterring

Katie Friends - 27/02/2018 AccorHotels certified review
« Nice Clean Hotel »

Very nice hotel. I just wish the heater could be stronger and the carpet you choose would be cleaner, the ones at the room looks has a pattern looks like stain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel! Sincerely, your ibis Hamburg Alsterring

Andreas L. Solo - 30/01/2018 AccorHotels certified review
« All good »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Hamburg Alsterring

Anonymous Couples - 22/01/2018 AccorHotels certified review
« Good location and well maintained »

Welcoming and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., we very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Hamburg Alsterring

Elizabeth H. Solo - 31/12/2017 AccorHotels certified review
« A convenient comfortable night »

I choose this hotel for its convenience to the airport. The room was clean and comfortable and reasonably priced. Breakfast was excellent. The only negative was that lighting levels in the room were low, making it difficult to read and pack.

Irish Solo - 06/12/2017 AccorHotels certified review

Very satisfactory.

P B. Couples - 14/11/2017 AccorHotels certified review
« Good location, friendly staff! »

We wanted somewhere close to where our son lives but also located close to the airport with access into town and in this respect the hotel is perfectly located. We opted to include breakfast which we felt was really good value. The staff are welcoming, friendly and attentive, the hotel is clean and accommodating. We will almost certainly be returning and do not feel we need to look elsewhere. I would recommend the hotel to family and friends alike.

Alf Families - 07/10/2017 AccorHotels certified review
« Very Good »

Location great, breakfast very good varieties, check in smooth, room adequate but overpriced, houskeeping excellent, staff good . Thanks to the guy that works overnight he is outstanding

Francis A. Business - 06/10/2017 AccorHotels certified review
« Good »

Very nice place to stay

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