Hotel - Novotel Munich City
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Novotel Hotel

Novotel Munich City Hotel

Hochstrasse 11  Bayern 
81669  MUNICH
GERMANY

2,546 reviews
TripAdvisor Rating Based on 2,546 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 307 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,348 reviews

Our guest reviews for Novotel Munich City

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,546 reviews
Certificate of excellence 2016
TripAdvisor certified review
Solo travel - 26/06/2017
« Loved this hotel »

I had a wonderful stay here in glorious sunshine and can't wait to return. Great location and a large spacious room with great amenities. Very friendly staff who made me feel so welcome. I love the swimming pool which was very relaxing.

AccorHotels certified review
Dirk F. Solo - 24/06/2017
« Nice stay. »

Comfortable room, good working air, good bed, and good breakfast, even though sometimes a bit crowdy.

TripAdvisor certified review
Couples - 23/06/2017
« Poor service delivery »

We booked a 5-night bed and breakfast stay online from the UK. The breakfast part of the package was not delivered as promised online or as described in the booklets placed in all the rooms at this hotel. Hotel staff eventually admitted the failings were theirs, and not ours, but refund for goods and services not delivered was slow and only partial. Poor service and unprofessional attitudes from some of the frontline staff were still being displayed even as we checked out. A Customer Care representative at the Accor complaints department was subsequently polite, apologetic and expressed regret at our experience, but it appears she was unable to do anything about poor service delivery in Germany.

AccorHotels certified review
Jane H. Couples - 22/06/2017
« Average stay, friendly staff. »

This was our 3rd stay with this hotel. We were a little disappointed to not get the special Gold Card rewards, ie late check-out and an upgraded room. I know this is only if there is availability, but it was a shame to not get either for our stay. We also had a window that opened up onto noisy building works which wasn't very nice for our last 2 mornings.

AccorHotels certified review
Katrin H. Business - 21/06/2017

Really friendly employees at the reception, only topic to criticize sometimes is the water pressure

TripAdvisor certified review
Kristof B Couples - 21/06/2017
« Great! »

Recently renovated hotel, superior room is quiet, spacious and comfortable. Staff was helpful, friendly and gave great advices for a pleasant stay in Munich. Location is quiet, 15 - 20 min walk from city center and close to S-bahn station (direct line to the airport). Breakfast is nice but pricy.

Our hotel has responded to the review
Our hotel has responded to the review

We are much obliged to you for the excellent Review and the great remarks on the room and especially on the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items - an offering that is appreciated and expected by a majority of our guests. I would like to ask you for understanding. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Rafael D. Fröhlich General Manager

AccorHotels certified review
Toso F. Couples - 20/06/2017
« very good, what I expected »

I had all I asked for and it was just fine

AccorHotels certified review
David Solo - 13/06/2017
« Very good overall experience. »

No issues. Courteous helpful hotel staff. My room was recently refurbished - well designed with pleasing decor. Hotel is in a very convenient location

AccorHotels certified review
Tan L. C. Business - 11/06/2017
« Good »

Service of your staff is excellent, they are attentive and tried to fulfill the request the guest Door card is sensitive during the stay had to go to reception for a few times to reset which is quite inconvenient. Suggest to provide clothes line in the toilet .

AccorHotels certified review
Catherine T. Couples - 11/06/2017
« I found the Novotel Munich City to be extremely clean, comfortable, and efficient with friendly, accomodating personnel. »

The Novotel Munich City was very clean with very comfortable beds and the use of space was most efficient. The bar/restaurant staff were happy to fulfill our requests of glasses full of ice when we asked and the registration desk staff were kind and friendly. We did not choose to eat the breakfast buffet as we found 21 euro per person to be rather high for a breakfast--we do not eat a whole lot at breakfast and always wish we could find places that would allow us to choose something small, that is not only pastry or bread. For instance one egg and one slice of bacon or sausage, with fruit perhaps. We chose Novotel for our end of a two-week, 4-country Europe trip and were extremely pleased with our experience. Thank you!

AccorHotels certified review
Greg R. Business - 10/06/2017
« 3rd Stay, each time is always more than accommodating  »

3rd Time I have stayed. Each time I know Munich and the Novatel a little better, the more I am familiar with the Novatel and the Munich city the better it gets. I will again be seeing you next year.

AccorHotels certified review
Anonymous Couples - 10/06/2017
« Good location, comfortable beds and quiet »

Met our expectations. Helpful staff

AccorHotels certified review
박상현 (. S. H. Business - 09/06/2017
« Good staying in Novotel Munich »

Very satisfied , good service and room condition and bear in the lobby

AccorHotels certified review
Jo Families - 08/06/2017
« Excellwnt hotel for families visiting Munich »

We had a great time at the Novotel Munich. Breakfast everyday was excellent. Lots of variety and the little stuffier for the kids was a really nice touch. Our kids loved the game room. Great little touch table in there and xbox. Loved the TV and free minibar in the executive room

AccorHotels certified review
J T. K. Families - 08/06/2017
« Tiny Room »

Room size was below our expectations. Simply too small.

AccorHotels certified review
Anonymous Couples - 07/06/2017
« Okayish »

We stayed in an 'artistically' designed room which did not fit any purpose. Lots of nicnac that was simply in the way. Not enough rails/hooks for hanging wet towels, although the hotel supports sustainability. Internet speed was abyssmal. Location is good.

AccorHotels certified review
Eed Business - 07/06/2017
« Room/Hotel fine; Platinum status disappointing »

Stayed as an Accor Platinum member but did not feel any special treatment. Yes, I got the welcome drink coupon, but no upgrade was available (I was told that if I had booked the cheapest room category they could have upgraded me, but because I booked a middle-grade category the next up was not available and she did not even consider a suite!!) No consolation either, like an extra drink coupon (what mere pitance would that have cost the hotel!!) Also no newspaper appeared the next morning, as promised in the benefits. Room and restaurant were fine, it was just disappointing to think I was a Platinum member, but really never noticed anything special. I only stayed here because of the loyalty status.h

AccorHotels certified review
Anonymous Solo - 03/06/2017
« Lovely hotel »

I had such a relaxing stay here in the wonderful Summer weather. Check in was very friendly and I was very pleased to be able to try out my German that I have only started to learn a month ago! I had a wonderful welcome drink of Munich beer and then went to my room where I had a free upgrade to an executive room so could enjoy delicious Nespresso coffee. The room was very spacious and even had a bath. The swimming pool was great and really relaxing to use. I then had the most delicious Caesar salad for supper - I enjoyed this outside and it was so fresh. It was paid very well with homemade lemonade which was perfect for a hot day. Thank you so much - I can't wait to return!

AccorHotels certified review
Mountain C. Business - 02/06/2017
« Very good hotel located in center of Munich  »

Staying in the hotel frequently I am always impressed on the friendliness of the staff at breakfast esp. Ms. Yvonne. Regardless how full and busy the area is she remains very calm, friendly and professional to every guest feeling welcome.

AccorHotels certified review
Nis A. Families - 31/05/2017
« Nice hotel »

A fine tidy Hotel located close to museum and downtown München

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