Hotel - Novotel Munich City
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Novotel Hotel

Novotel Munich City Hotel

Hochstrasse 11  Bayern 
81669  MUNICH
GERMANY

2,610 reviews
TripAdvisor Rating Based on 2,610 reviews
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From 124.00 EUR Non member rate
From 115.32 EUR Member's rate Members’ Rate, join while you book
7.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 307 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,496 reviews

Our guest reviews for Novotel Munich City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,610 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marina Families - 12/08/2017
« The quality of service is as good as always, but some things were not that pleasant »

The renovated rooms look really good. Although, the only wardrobe in the room is inconvenient. A few drawers for clothes and such would be very good. I've noticed that there are now less towel bins in the wellness area, which causes some people to leave their used towels all over the pool area, which doesn't look pretty. Plus, because of that half the deck chairs around the pool are constantly occupied. I've also noticed an increased amount of people who come to wellness area and ignore the changing rooms, undressing directly at the pool, leaving their street clothing, including footwear, near the pool. That is not a pleasant view at all, plus its unhygienic.i do realize, though, that is not directly you fault :) Other than that, we're satisfied with our stay, we enjoyed the closeness of the pool area to our room, and the room itself

AccorHotels certified review
Xde Friends - 10/08/2017
« Overcharged me »

You overcharged me for the parking. I took it one night and the second night we parked the car outside but I see two debits of 21€. Very unhappy especially for a gold member

TripAdvisor review
Business - 08/08/2017
« Fernando's review »

The hotel is very good but i had couple of issues on my room and with the keycard. The service is very good and they have a really good breakfast. To make payment using credit card on restaurant is littlebit complicated and somedays i need put the breakfast on my room account.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your positive review, the nice feedback on the service and the breakfast, and also for your critique regarding the room keycard and the organisation of the payment with the credit card. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
Anonymous Families - 07/08/2017
« Director »

Nice location incl. parking. Our son had birthday during the stay and was celebrated with a fine cake :-)

AccorHotels certified review
Michel Business - 03/08/2017
« Nice Hotel in a good location »

Very nice people and service, location very close to Munich center. Room are confortable, and breakfast is well supplied. Choice in the restaurant menu is limited but good enough.

AccorHotels certified review
Oscar Families - 03/08/2017
« good hotel, service can be improved »

We booked a family room, they initially gave us a room without bed for child. when we check out, they requested to pay 3€ for the breakfast of children, when it was included in our rate. Overall the hotel is good but should avoid these service mistakes

AccorHotels certified review
Christine L. Business - 02/08/2017
« Was a really ..... »

I was pleasantly surprised with the room and the staff are always helpful!

AccorHotels certified review
Nico S. Business - 31/07/2017
« restaurant service was below par, the rest of the Novotel stay (as I am a frequent visitor) was very good as always. »

During my stay (25-27 July) I had the plan to enjoy dinner on the 26th in the Novotel restaurant, of which I know it was very good from earlier stays. I sat myself at a table and waited for 30 min to be served. No attendance. I left after 30 minutes and I expressed my dissatisfaction to the restaurant staff. And later on to the reception staff as well. This is not what I was used to from my earlier stays. I hope and expect this will go back to its usual standard. Kind regards Nico Siepel

AccorHotels certified review
Kf Business - 31/07/2017
« Zweckmäßiges Businesshotel »

Zweckmäßiges Businesshotel

AccorHotels certified review
Pieter Families - 30/07/2017
« Perfect service and supurb breakfast »

Great stay , good location en good service! Self checkin is great. Only we dont like the homemade beds, we have always slight backpain.

AccorHotels certified review
Red Friends - 23/07/2017
« Comfy Bed, great location »

We good room , thank you to your staff. We arrived early before check in time and the room wasn't ready. We wake up at 4:00 am to catch flight from Bacelona. Please be kind with us next time. During our stay, many of middle east guest . They're disturb us by draging something on the floor above and the child keep screaming. This wasn't good. It 'd be nice to offer 1 free breakfast for member so I can experience your standard.

AccorHotels certified review
Sanjay Business - 22/07/2017

Satisfied, a few suggestions: 1. Iron and board in the room 2. More English channels

AccorHotels certified review
Anonymous Business - 18/07/2017
« Are you running a business hotel or a hostel?  »

I arrived to find a room without a desk to work on. Both receptionists told me "We don't have desks" but when I asked for the manager, she finally found a room with a desk. When I arrived in the room, the desk was there but there was no chair to use at the desk. I had to call 2 times and wait an hour to receive a chair to use at the desk. When I started unpacking, I noticed there were no drawers in the room so I spent 5 days living out of my suitcase. What next, no bed??? Please tell your marketing managers that they are being a little too clever for their own good. I am a frequent business traveler that needs to work from my room - at a desk - not a teenage girl who sits on the floor to text her girlfriends so PLEASE STOP REMOVING FURNITURE FROM THE ROOM. Also, the mini fridge is at room temperature.

TripAdvisor review
Family - 18/07/2017
« Very good »

very good location, excellent staff, very helpful and kind, nice spa facilities and excellent restaurant. Food quality was excellent and bar choice very nice and wide. Breakfast was equally very good.

Our hotel has responded to the review
Our hotel has responded to the review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review, the excellent Rating and the great feedback. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, Rafael D. Fröhlich General Manager

AccorHotels certified review
Anonymous Business - 17/07/2017

Room was clean and tidy. Staff very helpful and friendly. Minibar not fully stocked on the final night. Restaurant could have more options - Cheapest meal seems to be the classic burger. Would be better if there were more options around this price point.

AccorHotels certified review
Joanna Families - 14/07/2017
« Good stay »

Good stay, modern amenities, comfortable bed & pillows. Expensive parking. Breakfast has good selections. Overall good experience.

AccorHotels certified review
Dianela Families - 13/07/2017
« Excelent service and great location! »

I loved the hotel. Clean, modern, comfortable. The service is excelent and the facilities are great. The playground for kids is amazing. My kids had a great time there. Great breakfast. Very close to the center of Munich and to many restaurants. I definitly recommend it!

AccorHotels certified review
Rajesh N. Business - 10/07/2017
« Good Property, Nice Location, great hospitality.. »

Nice location and property. Only suggestion I have is with regards to the breakfast menu. Please bring in some variety in the breakfast menu. I stayed there 5 days and ate the same breakfast every day. Quite boring !!

AccorHotels certified review
Heidi G. Business - 10/07/2017
« Fine »

My only critisism is that your standard rooms often have no desks ( this didn't used to be a problem) and as a business traveller I need to be able to work. Trying to work sitting on the bed is not a good solution and also bad for my posture and health.

AccorHotels certified review
Noel B. Families - 04/07/2017
« Poor check in and check out process »

It took too long to check in. From arrival to receiving keys to room, it took 30 minutes. Upon my check out, the staff member had a rude tone. When I told her my room number, she did not hear me and said 'what?' in an inappropriate tone. Saying 'excus me' or 'sorry' would have been more appropriate. Then, as I was leaving the garage in my car, I found my ticket to leave the garage was deactivated. My family member went in to get a new ticket and was charged 21 EUros when I had already paid the full amount. We had to go back to the reception and get a refund, this lead to a lot of stress as we had to reach an appointment at a certain time. The room is nice and location is perfect.

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