Hotel - Novotel Munich City
Novotel Hotel Novotel Hotel

Novotel Munich City Hotel

4.0/5 3,031 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 112.00 EUR Non member rate
From 106.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 307 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,511 reviews

Our guest reviews for Novotel Munich City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,031 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 15/11/2018 TripAdvisor review
« Bad area for this price hotel »

This was an expensive Novotel. The area was very run down and we did not feel we could go out after dark, as there were some very undesirable people hanging about outside the hotel. Aldo the restruant food was aimed at the business clientele that wanted to eat with an I pad or newspaper in front of them. Totally unsuitable to couples. Thank goodness for the Holiday Inn next door, as after dark we would have gone Hungry.

Family - 12/11/2018 TripAdvisor review
« Awesome Hotel »

I really like this hotel. The rooms are clean, location is perfect, very close to S-Bahn, and shops are around. You can walk to Deutsche Museum (will take 10 min). Service and food are fantastic. Recommending to try a salmon on breakfast.

Paul B. Friends - 10/11/2018 AccorHotels certified review
« Mr »

Really happy apart from the swimming pool and sauna being out of order which was planning to be a big part of our weekend. The location was great, breakfast excellent in terms of quality and choice and the quality of the rooms and reception/eating areas all to a great standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I sincerely apologize for the closed pool and spa. Unfortunately, we recently had a blameless fire here - fortunately in the accident there were no casualties. I assure you that we will renovate the wellness area as soon as possible; and actually this should already have happened according to the commissioned company. I am very sorry that we have not responded quickly enough in the communication. Please accept my apologies for any inconveniences and discomfort caused. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Frölich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Peter M. Business - 09/11/2018 AccorHotels certified review

Very friendly staff and super comfortable beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Magnussen, Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bed in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Thierry Business - 09/11/2018 AccorHotels certified review
« Good B&B, good service, but very bad food at the restaurant »

I came already few times to this Novotel (near my working place..), and I enjoyed the B&B formula as well as the service. However, the food served at the restaurant was shameful (Munchen Schnitzel), specially for a French organisation such as Accor, and specially for Munchen when one can find very good restaurants in this city. Ii is very convenient after a long working day to have a dinner in the place where you sleep, but I would not recommend the Novotel restaurant at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review in nearly all categories, the nice Feedback on B&B, and also for your critique and suggestions on improvement regarding the restaurant. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Business - 09/11/2018 AccorHotels certified review

Sadly, Sauna was not available.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Ich entschuldige mich aufrichtig für den geschlossenen Pool bzw. Wellnessbereich. Leider hatten wir hier vor Kurzem einen unverschuldeten Brand – zum Glück im Unglück gab es keine Verletzten. Ich versichere Ihnen, dass wir alles tun, den besagten Bereich so schnell wie nur möglich zu renovieren; und eigentlich hätte dies laut beauftragter Firma bereits geschehen müssen. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von unserem Service überzeugen können. Wir würden uns über diese Chance sehr freuen. Mit den besten Grüßen, Ihr Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Angel Business - 09/11/2018 AccorHotels certified review
« friendly receptionist services »

Receptionist is very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the receptionist. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

A C. Solo - 07/11/2018 AccorHotels certified review
« A very nice and conveniently located hotel. But under renovation. »

I liked how conveniently close to the subway this hotel is. And the size of the rooms, very comfortable. Unfortunately, one reason I booked this hotel in particular was the swimming pool, and this was closed. However, after learning that this was due to a fire in the sauna, I understood the situation. The undergoing renovation means some obstructions on the street, specially if you are a pedestrian. Overall, I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. Escobedo, Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Good but not as good as previous times. »

Just one thing. No English breakfast tea in the rooms. I said the same thing in the survey last time. English breakfast tea is at breakfast so why not in the rooms? Not as clean as before. There were dirt splashes on the wall next to the waste bin. The sink was smelly. Staff got our order wrong from the bar food menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I would like to offer my sincere apologies for the problems regarding the house-keeping and the service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Vesa Couples - 06/11/2018 AccorHotels certified review

First room was a bit noicy but we got a new room was quiet. Everything else was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Enric F. Families - 05/11/2018 AccorHotels certified review
« Good place but poor management. »

I was somehow deceived. The pool facility was closed due to a fire 2 weeks before and there was no e-mail warning the guests with bookings about that. I could have change my booking to another hotel if I knew. Local team offered me a 10% discount which I thank, and that was what they could do, and poor management missing to inform the pool issue on time to guests was not their fault. Still too many things I had to ask 2 times, too many appologies from Novotel team (ask two times for drinks before you get them, ask two times for additional pillows, etc.) The team does not seem to be focus on the customer needs there. Good new is they do not seem unwilling, just need some directions and focus. Hotel is new, clean and in a very convenient place to visit the city. The restaurant choices are limited but good quality and quantity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., I would like to offer my sincere apologies for the faults regarding the information aboiut the closed welness areaand the service. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Neus Business - 05/11/2018 AccorHotels certified review

Staff working there total super! Cleaning and decoration in the room total super! Quiet, good Wifi for working Great Breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Janet Families - 05/11/2018 AccorHotels certified review
« Excellent stay »

We loved this hotel Great value. A fabulous room, clean and fresh. Good service. Helpful and professional staff. Lovely restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for th room, the staff and the restaurant. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Mark F. Business - 04/11/2018 AccorHotels certified review
« Comfortable and Easy, with good value for money. »

Hassle free Great Staff Comfortable room and appropriate facilities Great food Fantastic Locatiom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the food in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Michm Families - 04/11/2018 AccorHotels certified review
« Friendly, welcoming staff ensured our stay was as comfortable as possible! »

Great hotel in very convenient location. Loved the kids area in reception, it meant we had a few minutes to chat!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Families - 04/11/2018 AccorHotels certified review
« As expected »

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Anonymous Business - 02/11/2018 AccorHotels certified review
« Nice and clean room and fanatstic breakfast »

The room was very clean and quite - ecept the ventilation system in the bathroom which was running all the time. That was anoying, even at night the ventilation didn't stopped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit at Novotel München City and for taking the time to write a review. We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. I do regret however the problems regarding ventilation system in the bathroom. Please accept my apologies for any inconveniences and discomfort caused. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Pieter Business - 02/11/2018 AccorHotels certified review
« Nice clean room with a good bed »

I had a fast check-in experience. The room was spacious and very clean. The reception had umbrellas for walking in the city. Basically very well organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Victor H. Families - 02/11/2018 AccorHotels certified review
« Beautiful city, beautiful hotel »

Just a little bit sad that we couldn't use the swimming pool, sauna and hammam but... No choice...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Marta Business - 01/11/2018 AccorHotels certified review
« Relax room with no noise »

It’s important to open the windows of the room to refresh the air. Often there is dust on the bed sheets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, and also for your critique and suggestions on improvement regarding the room and the dust on the bed sheets. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 112.00 EUR Non member rate
From 106.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates