Novotel Munich City Hotel 4 stars

TripAdvisor rating 4.0/5 3,284 reviews
Novotel Munich City
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Centrally located in Munich with good connections to public transport and the airport

  • 307 refurbished guest rooms, each with a 55-inch flatscreen TV and free WIFI

  • THE FLAVE restaurant with international cuisine and snacks

  • Bike rental

  • Separate conference center with the "GREAT Meetings" by Novotel overall design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Munich City

Hochstrasse 11
Bayern
81669
munich
germany

Tel: +4989661070

Fax: (+49)89/66107999

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 17 :   BUS 17 AM GASTEIG

  • S1-S8 :   S1-S8 ROSENHEIMERPLATZ

  • TRAM 16 :   TRAM 16 AM GASTEIG

  • By plane

    MUC F.J. STRAUSS At 36km / 22.37 miles

  • By train

    HAUPTBANHOF At 5km / 3 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3.11 miles

  • By train

    OSTBAHNHOF At 1.5km / 0.93 miles

GPS :48.129516, 11.58865

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Business Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

MyRoom by Anne: Fernweh

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

MyRoom by Yvonne: A natural escape and fascination with the forest

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Suite with 1 double bed and 1 sofa

  • Max. number of persons: 2
  • Area: From 70
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

THE FLAVE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

In THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE FLAVE

Photo non contractuelle / Strictly non binding

Take a break at THE FLAVE restaurant, which is open daily until 1:00am, or while away the evening with a drink. Don't forget to try our range of delicious tapas to keep hunger at bay.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 230

  • Maximum capacity: 195 people

  • Maximum banquet capacity: 121 people

Find out more

Our guest reviews for
Novotel Munich City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,833 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,284 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was ok.

Customer review rating 4.5/5

Sarah S. Families - 13/11/2019 Confirmed reviews AccorHotels

I checked in online before we arrived and selected “before 3” as the requested check in time. We arrived around 2:15 and was told the room was not ready and come back to get the key in 30 minutes. I went back to the front desk at 2:45 but the room was still not ready and was again told to come back in 10 minutes. Right around 3pm we finally got the key and went to the room. We are a family of 4. Two adults, one 2-year old and one 3-month old. I requested two portable cribs when I checked in online but they weren’t there but the sofa was set up as a second bed. However it was an easy fix. I called the front desk and they brought the cribs. Well the stay wasn’t bad but wasn’t wonderful either. I expected the room to be small and it was small and there was no storage space in the room or the bathroom. We had to leave everything in the suitcases. Breakfast was decent. But I had better ones at other Novotels before.

Dear Ms. S., I would like to offer my sincere apologies for the problems regarding the check-in and the portable cribs. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - 12/11/2019 Confirmed reviews AccorHotels

The staff was in general very friendly and helpful. I have been here already a couple of times (sometimes with my husband). I got one softer pillow to sleep better which I am very thankful for as the standard ones are way to hard and causes back/neck pain in the morning. I would wish to have shampoo in the sauna area at the shower as well. I know this so I took the small ones from my room with me but this would safe a little using the small plastic containers. The breakfast was good as well. I like the offerings of the white bavarian sausages and pretzels.

Dear Ms. H., Thank you for staying with us at Novotel München City and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the room, the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Customer review rating 4.5/5

Angharad P. J. Families - 12/11/2019 Confirmed reviews AccorHotels

The Hotel was comfortable, clean and modern. When we asked for an upgrade to a bigger room as we are a family of four, it was no problem at all. The breakfast is amazing and the bar staff and restaurant staff in the evenings were very friendly and helpful. It was disappointing that the Sauna was only switched on at 4 pm each day as we would have liked to use it earlier but the pool was great fun for the children. The temperature in the room was a little too warm for us and we were unable to turn it down but with hindsight, we should have mentioned this to the Hotel and I’m sure they would have assisted us. We will definitely stay here again as it is within a reasonable walk to the centre of town or a two stop train journey.

Dear Ms. P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you and your family really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Hassle-free and comfortable stay.

Customer review rating 4.5/5

Jason Business - 11/11/2019 Confirmed reviews AccorHotels

Only a night but more to come. Would be nice if there is a gym and self help laundry room too.

Dear Mr. T., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great place with great people

Customer review rating 4.5/5

Pma Business - 08/11/2019 Confirmed reviews AccorHotels

Newly refurbished Novotel close to the city center offering high quality services such as indoor pool, fitness, bar, lunch and dinner. Home experience rather than being in an hotel. Warm decoration & atmosphere. Talented team. I highly recommend.

Dear Mr. M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great hotel

Customer review rating 4.5/5

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels

Nice and clean room and a really good breakfast.

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

a pleasant stay in munich

TripAdvisor rating 4.0/5

Ciccio26 Family - 06/11/2019 TripAdvisor review

Perfectly located close to the very center of the city, to the english gardens and the S-banhof stop Rosenheimer Strasse, stressless, very useful for families and friendly and with a fantastic bar/retaurant ino the hotel

Thank you so much for the excellent rating and the family friendly feedback. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager

Great Hotel

TripAdvisor rating 4.0/5

Patrick M Couples - 16/10/2019 TripAdvisor review

Great hotel in a convenient location just a short trip away from the hustle of Munich centre. Staff were excellent and my check-in was hassle free even though this was in the middle of Oktoberfest season. Highly recommended.

Thank you so much for the great review, the amazing remarks on the staff and the recommendation. We are very pleased that you enjoyed our services and your overall stay with us. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager

Good Hotel, Good Location

TripAdvisor rating 4.0/5

mikeEdinburgh Couples - 14/10/2019 TripAdvisor review

A three nights short visit to Munich. Hotel is immaculate, staff very efficient and helpful. Breakfast good. Didn't try the newly refurbished gym and pool, but they look good. Location just up the hill from the Old Town, near Deutches Museum. (great for a rainy day). Only criticism is room temperature control. Hotel was too warm for cool Northerners. No radiators in the room, so don't know where the heat came from. Just an aircon control on the wall. On max fan and max cool no discernible effect. We left the window open all the time. Just OK the first two nights. Got cooler on the third, but only because of a change in the weather.

I am very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager
Customer review rating 4.5/5

Anonymous Families - 08/10/2019 Confirmed reviews AccorHotels

It is great that family can stay in one room. The hotel is kids friendly. However to make hotel even more family friendly it is possible to improve room arrangement to make it safer for small kids. - Option to put bed near wall, because small kids sometimes fall out of bed. - Currently electric wires and wall sockets are easily accessible by a toddler.

Dear Ms. K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the safety of smaller children. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Special thanks

Customer review rating 4.5/5

Valery Families - 08/10/2019 Confirmed reviews AccorHotels

After my previous stay with Novotel I was incredibly upset and unhappy, which I wrote about in the survey after my stay. Later I received a warm letter from the general manager of Novotel Herr Fröhlich where he apologized. So me and my family decided to try again and stay with Novotel, and we’re happy to say, that all the things that bothered us or went wrong during our previous stay were fixed! I’m glad to see that my feedback did not go unseen and that it was taken seriously. I sincerely hope that Herr Fröhlich will see this special thanks from a happy customer, who, after more than 10 years of staying in Novotel, felt welcome and at home like never before. Danke schön!

Dear Ms. S., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. It was our pleasure to have you as our guest again - and that you gave us a second chance. We are very pleased that you enjoyed now our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing remarks. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Wonderful modern hotel.

Customer review rating 4.5/5

Trevor Friends - 07/10/2019 Confirmed reviews AccorHotels

Helpful staff, clean, large rooms.

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Very good

Customer review rating 4.5/5

David F. Couples - 07/10/2019 Confirmed reviews AccorHotels

Very good

Dear Mr. F., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comment. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nice, calm environment with helpful stuff

Customer review rating 4.5/5

Daniel Business - 07/10/2019 Confirmed reviews AccorHotels

Nice, calm environment with helpful stuff always willing to help

Dear Mr. F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

OK but not overwhelmed

Customer review rating 4.5/5

Claus Business - 07/10/2019 Confirmed reviews AccorHotels

The room was ok, location is ok, what I did not appreciate is the 700Euro billing limit. I am a Gold member, you have my credit card and the hotel blocked the amount. Why do I need to go down and pay every 3rd night ?

Dear Mr. K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great stay in Munich in the fall

Customer review rating 4.5/5

V. R. Solo - 07/10/2019 Confirmed reviews AccorHotels

I came to Munich during Oktoberfest, but not for Oktoberfest. Though the hotel was busy, I received very good service. I did have a bit of a wait for checking in, but this was during Oktoberfest. Service at the hotel bar was also very good, for the times I used it. The hotel is just outside of the center of the city, so it was very accessible and walkable. I would definitely stay there again.

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Very satisfactory

Customer review rating 4.5/5

Anonymous Families - 07/10/2019 Confirmed reviews AccorHotels

Clean rooms, nice breakfast

Dear Ms. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Lovely

Customer review rating 4.5/5

Phoebe Q. L. Solo - 07/10/2019 Confirmed reviews AccorHotels

The reception was kind, helpful, and patient. The surroundings are beautiful, a little bit loud with nearby construction and children but very family friendly as well as convenient. Sad about no overnight room service but the bar closes at 1:00 AM and you can bring the food upstairs and have it brought up for a minor extra charge. Wish the toilets were nearer to the bathroom as the access right behind the entrance door for the toilets was a bit of bad interior design but due to limited spacing, it will do. Overall very satisfied with the whole stay. Lovely last weekend of Oktoberfest too and the staff was still on point with the hectic schedules.

Dear Ms. L., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Comfortable room

Customer review rating 4.5/5

Matthew Business - 07/10/2019 Confirmed reviews AccorHotels

Stayed 8 days, for business. Comfortable clean room. Breakfast was good. Had dinner 4 times in the restaurant (Flave) - food quality could be better (for the prices). Good environment though.

Dear Mr. Y., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the restaurant food. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great hotel

Customer review rating 4.5/5

Dr Y. G. Business - 07/10/2019 Confirmed reviews AccorHotels

Just outstanding

Dear Ms. G., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
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