Hotel - Novotel Munich City
Novotel Hotel Novotel Hotel

Novotel Munich City Hotel

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4.0/5 2,778 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 307 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,069 reviews

Our guest reviews for Novotel Munich City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,778 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
G Families - 12/01/2018
« Very good »

Nice modern room, extremely good facilities. Very helpful staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Atheron, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar Review. the excellent rating and the amazing remarks especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Sam Solo - 10/01/2018
« Great »

I had a really good time at the Novotel. The staff were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Pedro G. Families - 08/01/2018
« Great hotel for families »

The children (1 and 5 year olds) loved the playroom. Our room was ok for a family of four, but it wasn't too easy to move inside it. The staff at reception was great. Just a shame that the hotel is not allowed to let cars stop right in front of its door on weekends to load the luggage. It's easy to park nearby and free overnight (11pm-9am). Easy distance (20 min walk) to the old town (pedestrian area) including the HB. We recommend this property. Nearby there's a supermarket and underground mall with the subway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Great hotel for families". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
Markus Friends - 05/01/2018
« Thick air at the hotel room, in the dining room, and at the lobby »

The atmosphere in the room makes an oppressive impression, the ventilation is very bad, the windows can not be open completely and everything is relatively narrow. The breakfast room is crowded, the staff overwhelmed and the food nothing special. Too expensive for this price (22 Euro). At the bar, it takes a long time to be served, sometimes orders are simply forgotten. The reception is friendly and helpful. The wellness area was very nice and big enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., I would like to offer my sincere apologies for the problems regarding the breakfast and the air condition. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Sarah Families - 04/01/2018
« Overall brilliant »

Clean hotel, brilliant breakfast, great location and the pool was icing on the cake for kids. Beds were very comfy and staff very polite and helpful. I have no complaints!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Overall brilliant". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
M. F. I. Families - 04/01/2018
« M. family I. »

Excellent hotel , family room great , biggest tv ever in room , kids happy , pool was a plus , staff brilliant . Toy for kids at check in. Will be back , hopefully soon . Thank you again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.. Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

TripAdvisor review
Couples - 04/01/2018
« Very good hotel well located and nice design »

Very good location, modern, spacious and comfortable rooms. Beautiful, nice furnitures, well organized. Good place to stay in the city center of Munich. Indoor Swimming pool and fitness room for those who take the time to enjoy. Nice sofas and corners at the lobby to enjoy while having some drinks. To recommend

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for the perfect review, the great feedback and the recommendation. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Rafael D. Fröhlich General Manager

AccorHotels certified review
Vassilis D. Families - 03/01/2018
« More than expectations!! »

We planned to spend our Xmas vacations in Munich and we needed a very comfortable, clean, close to city center, easy acces, with perfect restaurant for breakfast-light meal-dinner and with friendly staff hotel. That was Novotel Thank you and have a perfect new Year!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "More than expectations!!" We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
William R. Families - 02/01/2018
« Very good except room service. »

All was very good except the room service was not available asset out in the booklet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel München City. Thank you for the positive assessment. But we regret that we could not meet your expectations regarding room service; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Rafael D. Fröhlich General Manager

AccorHotels certified review
Irene Couples - 01/01/2018

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Nomadstar Families - 31/12/2017
« Nice location and service »

Convenient location from RoEnheimer plate S-bahn station . Very colors to super store. Clean and neat room and sufficient breakfast. Hotel staffs are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Anonymous Families - 29/12/2017
« perfect from arrival to departure »

As always: a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remark "perfect from arrival to departure". We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Christine K. Families - 29/12/2017
« Lovely breakfast and staff in the dining room »

Thank you to Carmen who made breakfast a lovely experience with her wonderful personality. Breakfast was well presented and plenty of choices. Front desk helpful with directions and attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for staying with us at Novotel München City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the great remarks on the breakfast team. We hope to see you again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Tc Couples - 29/12/2017
« TC »

Room was great and clean, staff was very friendly, and the free breakfast was amazing. However, don’t drink at the hotel bar. The price for liquor was ridiculous. 2 fingers of whisky for €17?!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the service, the room and the breakfast in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Anurag G. Families - 28/12/2017
« Satisfied Stay for a family of 4 »

We had requested for an early check-in which was attended to promptly. The room size was nice and the beds were comfortable. The hotel is in a nice neighbourhood with a good number of restaurant options in 5-10 minute walking distance. The breakfast service has a wide range and the staff are quick to help! Overall a pleasant experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the big praise "Overall a pleasant experience!". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
Subodh K. J. Families - 27/12/2017
« Extremely well experience stay. »

It was very nice experience. We really enjoyed our stay. Sauna facility was excellent and the swimming pool was maintained very well. Breakfast facility was having variety of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the breakfast and the wellness area. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Anonymous Families - 27/12/2017
« very good - »

All was very good and organised - just one issue is that the shower soap had finished and this was not noticed when the room was being made up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

TripAdvisor review
Family - 26/12/2017
« Excellent place to stay when visiting Munich! »

The hotel and staff were outstanding! From check-in to check-out, the hotel staff was very professional and courteous. We stayed in a themed room and absolutely loved it...very quiet and comfortable. There's an S-bahn station within a short walk from the hotel, which made traveling to Munich's city center very easy.

Our hotel has responded to the review
Our hotel has responded to the review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review, the excellent rating and the amazing remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. Your comments encourage us to continue to provide the best possible services for our guests. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager

AccorHotels certified review
K. Families - 25/12/2017
« Breakfast was great, and room was clean and spacious.My kids liked the hotel very much. »

We enjoyed our staying there.Hotel was a little bit far from the city center but it was okay by S-Bahn.Breakfast was perfect and it was so kind that I could pack the food for my son who couldn't eat breakfast because he was sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you and your family really enjoyed your stay with us and the breakfast in particular. We hope to welcome you as our guest again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

AccorHotels certified review
Anonymous Families - 22/12/2017
« Great experience »

Clean, nice cozy room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and the lovely remark "great experience". Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

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