Novotel Munich City Hotel 4 stars

TripAdvisor rating 4.0/5 3,147 reviews
Novotel Munich City
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Room 1

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Hotel extras

  • Centrally located in Munich with good connections to public transport and the airport

  • 307 refurbished guest rooms, each with a 55-inch flatscreen TV and free WIFI

  • THE FLAVE restaurant with international cuisine and snacks

  • Bike rental

  • Separate conference center with the "GREAT Meetings" by Novotel overall design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Munich City

Hochstrasse 11
Bayern
81669
munich
germany

Tel: +4989661070

Fax: (+49)89/66107999

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 17 :   BUS 17 AM GASTEIG

  • S1-S8 :   S1-S8 ROSENHEIMERPLATZ

  • TRAM 16 :   TRAM 16 AM GASTEIG

  • By plane

    MUC F.J. STRAUSS At 36km / 22.37 miles

  • By train

    HAUPTBANHOF At 5km / 3 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3.11 miles

  • By train

    OSTBAHNHOF At 1.5km / 0.93 miles

GPS :48.129516, 11.58865

Currently, close to our hotel

energy.transitions, exhibition

From 15/02/2018 to 19/08/2019

At 422 m

The Munich Food Market

From 01/01/2011 to 31/12/2019

At 1.1 km

Frauenkirche in Munich, visit

From 01/01/2018 to 31/12/2019

At 1.5 km

Munich Foundation Festival

From 15/06/2019 to 16/06/2019

At 2.1 km

New Art Gallery, Munich, visit

From 01/01/2010 to 31/12/2019

At 2.6 km

The English Garden, stroll

From 01/01/2019 to 31/12/2019

At 3.6 km

The Hellabrunn Zoo in Munich

From 01/01/2019 to 31/12/2019

At 4 km

The Museum of Rock in Munich, visit

From 01/01/2011 to 31/12/2019

At 5.8 km

Nymphenburg Palace, Munich, visit

From 01/01/2019 to 31/12/2019

At 7.8 km

Allianz Arena, Munich, visit

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Business Room with 1 Double Bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anne: Fernweh

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Yvonne: A natural escape and fascination with the forest

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with 1 double bed and 1 sofa

  • Max. number of persons: x2
  • Area: From 70
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE FLAVE

Type of cuisine: International

In THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE FLAVE

Photo non contractuelle / Strictly non binding

Take a break at THE FLAVE restaurant, which is open daily until 1:00am, or while away the evening with a drink. Don't forget to try our range of delicious tapas to keep hunger at bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 230 m²

  • Maximum capacity: 195 people

  • Maximum banquet capacity: 121 people

Find out more
Novotel Munich City Meeting Room

Our guest reviews for
Novotel Munich City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,778 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,147 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.4/5

Roland S. Business - 15/05/2019 AccorHotels certified review

As always quite good. Missed the welcome chocolate. Would prefer not to get a handicapped room.

Dear Mr s., We very much appreciate your comments regarding your stay at the Novotel München City. Thank you for the positive assessment, the good marks and the feedback "As always quite good". But we regret that you would have preferred not to get a handicapped room; please allow us to express our sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Yours sincerely, Rafael D. Fröhlich General Manager

It was great

Customer review rating 4.4/5

Bogdan Business - 14/05/2019 AccorHotels certified review

A bit cold for my taste, but the warm blanket and clean sheets compensated for everything.

Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good, but long queues at reception

Customer review rating 4.4/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Normal uneventful stay, however Check-out was unacceptable; one receptionist only and long queue with over 20 min wait time. You can do better than that!

Dear Mr. R., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the check-out. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Short stay

Customer review rating 4.4/5

Mandy Couples - 14/05/2019 AccorHotels certified review

Hotel staff helpful and polite - like most hotels room stuffy even with air con. However would use again when in Munich and recommend location

Dear Ms. L., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Very good great hotel

Customer review rating 4.4/5

Ronald G. Families - 13/05/2019 AccorHotels certified review

Staff was great loved the hotel

Dear Mr. G., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

very impressive hotel , professional staff, clean ,modern and well appointed room

Customer review rating 4.4/5

Andrew G. Couples - 13/05/2019 AccorHotels certified review

very pleasant , no complaints

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our G. soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
Customer review rating 4.4/5

Alexandra Business - 13/05/2019 AccorHotels certified review

Nice, modern, clean place. Feeling good and often returning back

Dear Ms. Turanova, Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Relaxing, comfortable and stylish stay in a great location

Customer review rating 4.4/5

Anonymous Couples - 12/05/2019 AccorHotels certified review

The ambience of the hotel and namely the friendly, helpful and professional staff made for a most enjoyable long weekend stay in Munich. The room was well laid out, clean and comfortable. The staff were most helpful in providing items for us when we explained our luggage had been delayed. They were courteous and accommodating. The location of the hotel was good for getting around the city and we will definitely be returning - the staff there are doing a great job - thank you

Dear Ms. J., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nice hotel

Customer review rating 4.4/5

Apo Business - 12/05/2019 AccorHotels certified review

Clean hotel. Nice bar. Decent location. Has parking.

Dear Mr. O´Connor, we very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive feedback. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Perfect long weekend !

Customer review rating 4.4/5

Tommi S. Couples - 11/05/2019 AccorHotels certified review

Big thanks for a great long weekend in Munich. Extra special thanks to Benjamin who took so very good care of us from the first moment with great service attitude, even upgrading us to a bigger room - which was very nice, appreciated it a lot! In addition, as our return flight was quite late, we asked for a late checkout - again, no problem for Benjamin, was arranged easily and immediately, with a smile on his face. All this brought a big smile on our faces as well! We delivered our feedback also to Norbert at the reception when we left, but here in written form, for your records. We look forward to come back again. -Tommi & Laura from Finland

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nice hotel for good value

Customer review rating 4.4/5

Dragan M. Couples - 10/05/2019 AccorHotels certified review

Everything was good. Staff, room, hotel, garage... There was one unsatisfied moment. Our room was payed in advance few weeks before our travel. On our check in I was asked to slide my credit card with charge of extra 150 Euro. Reception stuff required my signature on that transaction (150 €) in advance. Explanation was something like that will be insurance in case we drink something from room bar or so... I disagreed with that with my explanation they can have authorization of my credit card but not verified transaction with my signature in goods or services that we didn't use or get. They say if we spend less than 150 € during our stay they give us back the rest of the money! On my second outcry they canceled that 150 € transaction. Bottom line, all was good but that reception try give us a bad taste in our mouth.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the reception. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

ok, but couldd be better

TripAdvisor rating 4.0/5

anveis Couples - 10/05/2019 TripAdvisor review

Pool closed already for a year. Public computer printers out of toner. Lift broken. slightly worn look. But a quiet place, river and park next to it, Philharmonic as well. Volksbad can be used if one wants to swim.

Thank you for your Feedback. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. I assure you that we will renovate the wellness area as soon as possible; and actually this should already have happened according to the commissioned company. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

My first stay in this location

Customer review rating 4.4/5

Leo R. Solo - 09/05/2019 AccorHotels certified review

I used to stay in the Hilton just up the Rosenheimer Straße. At this place I pay half for a similar experience. Besides they are still under construction.

Dear Mr. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Clean and pleasant room

Customer review rating 4.4/5

Ant F. Business - 09/05/2019 AccorHotels certified review

Perfect for one night business trip

Dear Mr. F., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Enjoyable stay with great staff

Customer review rating 4.4/5

Anonymous Families - 08/05/2019 AccorHotels certified review

The staff all went out of there way to help us out when we arrived. They even helped book some train tickets and point us in the right direction everyday. Breakfast was good too

Dear Mr. L., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Comfy beds and clean room

Customer review rating 4.4/5

Alplan Families - 06/05/2019 AccorHotels certified review

Comfy beds, clean rooms and a quiet room. Breakfast was a good selection of hot amd cold foods. Didn’t like the kids area in reception as it was very noisy and check out was a free for all at the desk. Hotel is well located to see the city tourist sights and in a safe neighbourhood.

Dear Ms H., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive assessment, the good marks and the big praise for the room, the bed and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Clean hotel in good location

Customer review rating 4.4/5

Bas Families - 06/05/2019 AccorHotels certified review

Rooms clean Breakfast is nice Parking available Near metro station Small rooms somehow

Dear Mr A., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the probmels regarding your room key. We really appreciate your good marks and positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

not consistent with Novotel standards

Customer review rating 4.4/5

Paul R. Solo - 04/05/2019 AccorHotels certified review

Please have different names for your 2 different properties in Munich. If I went to the wrong hotel and the receptionist tells me that "many people make this mistake" then it is a problem. Your guests are more tired and upset. If you have different names for different hotels, then it will remove this problem. The front desk manager tried to enter my room at 9pm to tell me that he could not find my pre-payment approval and he wanted me to pay. I was very angry at this. Your staff should not enter rooms late at night, unannounced. This disgusted me. The breakfast had something missing. The food was unappetising and dry. Not in keeping with Novotel standards. This is a let-down to your brand. I was not made to feel welcome. I was not made to feel like a guest. I was simply another customer. This is not a Novotel experience. I will not renew my AccorPlus membership.

Dear Mr. R., I would like to offer my sincere apologies for the faults and the behaviour of the employees at reception and house-keeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Easter holiday

TripAdvisor rating 4.0/5

mirceadragosm Family - 04/05/2019 TripAdvisor review

We decided to spend a short Easter holiday in Munich with our children (6 and 10). The Novotel Munich City Hotel proved to be a perfect choice. The location is convenient (250 m from the nearest S-bahn station - Rosenheim) and a 20-25 min walking distance from Marienplatz. The staff is really friendly and prone to help. The lobby is nice, with very comfortable coaches. There is also a playroom for kids (very appreciated). The room was very large, extremely clean, modern furniture. We enjoyed the breakfasts and also the dinner in The Flave restaurant. Even I don't like to stay again in the same hotel, this one could be a very good option for our next visit in Munich.

Wow! We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest rating. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

A bit far from public transportation, otherwise satisfied

Customer review rating 4.4/5

L. Couples - 03/05/2019 AccorHotels certified review

The only problem was the noise caused by works that luckily started only toward 10:00, the time we left the hotel.

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. Thank you very much for the positive review. I do acknowledge, however, that there is still “room for improvement” regarding the house-keeping. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l
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