Novotel Duesseldorf City West (Seestern) Hotel 4 stars

TripAdvisor rating 4.0/5 746 reviews
Novotel Duesseldorf City West (Seestern)
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Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Jogging track (Nearby)
Business services
  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547
duesseldorf
germany

Tel: +49211520600

Fax: (+49)211/52060888

Contact email

Check-in from 15h00

Check out up to 12h00

  • 828,836 :   828,836 Am Seestern

  • U76,U74 :   U76,U74 PRINZENALLEE

  • U77 :   U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4.97 miles

  • By plane

    KOELN At 75km / 46.61 miles

  • By car

    SEESTERN At 0.5km / 0.31 miles

  • By train

    MAIN STATION DUS At 6.5km / 4.04 miles

GPS :51.241248, 6.735687

Our accommodations

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

NOVO²

Type of cuisine: International

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Lunch

06:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

Salads and burgers, wine and champagne, long drinks and cocktails, coffee specialties and Altbier - we are on hand to serve you your favorite drink at our Novo² lounge from 10am to 1am. Escape from the stresses of everyday life!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 405

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,607 reviews

tripadvisor

TripAdvisor Rating 4.0/5

746 reviews

Seriously tired overdue for refurbishment

TripAdvisor rating 4.0/5

N16elc Business - 11/09/2019 TripAdvisor review

Seriously tired overdue for refurbishment. The hotel has many problems now due to its age. In particular the air-conditioning is not working. This is further exacerbated by the fact the staff claim it is working even though the rooms are 27° too hot to sleep in

Comfortable!

TripAdvisor rating 4.0/5

akkarsh Family - 03/09/2019 TripAdvisor review

Not far from airport. The team u77 is not reliable so one has to walk 7 min to take u74 and u76. The reception staff was very helpful. Breakfast was good.15 min journey to hbtf. There is no nearby supermarket

Outdated hotel

Customer review rating 4.3/5

Joao A. Business - 31/08/2019 AccorHotels review

The rooms are smelly and outdated. Good location for businesses near by. I found it expensive for what you pay.

Dear Joao A., thank you for taking the time to tell us about your experience at the Novotel Duesseldorf City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are beginning with the renovation of the room at the end of this year. We hope to welcome you again in Düsseldorf. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

good hotel

TripAdvisor rating 4.0/5

Sightseer39579996911 Family - 28/08/2019 TripAdvisor review

we spent second time in this hotel everything was ok,breakfast was delacious wide array of food from the restaurant. Very nice and helpful staff in the lobby and kind bartenders. the hotel is in a good location.

Good located hotel

Customer review rating 4.3/5

Daniel Business - 12/08/2019 AccorHotels review

Location is good, old town and Airport both reachable by car within less than 15min. Check in and out friendly and fast. Room size ok, clean, only the carpet had some damages at some Areas. Parking Garage available at cost.

okay

Customer review rating 4.3/5

Traveler Families - 09/08/2019 AccorHotels review

the room was big enough, the sofa bed very uncomfortable (the springs were very disturbing), not enough outlets, only two.

chère Madame F., nous vous remercions pour vos commentaires suite à votre séjour à Novotel Duesseldorf City West. Malheureusement vous n'avez pas trouvé notre lit sofa comfortable, nous en sommes désolés. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, chère Madame, en l’expression de nos sentiments les meilleurs Annick Richard stellv. Hoteldirektorin/Executive Manager

Slightly dated rooms but with good service and breakfast

Customer review rating 4.3/5

Fredrik Families - 06/08/2019 AccorHotels review

Good service, breakfast and price. Room was quite small and a bit worn. But in total - good value for money.

Dear Mr H., thank you very much for your review and for sharing your experience in Novotel Düsseldorf. It is a pleasure to hear that the service was good and that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

good staty in Novotel

Customer review rating 4.3/5

H. G. Business - 05/08/2019 AccorHotels review

hotel arrange the room as what i expected: no smoke, quiet. i sleep well during night and the room air conditioner is in good condition. it make me fee cool in the summer.

Dear G. H., we very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Great hotel

Customer review rating 4.3/5

Gaza Families - 03/08/2019 AccorHotels review

Super breakfast, very friendly staff, great location at a bargain price

Dear Mr. Z., thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Düsseldorf ! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. We are very happy about your positive reviews in the area of breakfast, because you are absolutely right, the breakfast is the most important meal and is the basis for a good start to the day. They are quite right, the location of the hotel is really excellent - for the business as well as for cultural and leisure guests. You can reach all important institutions, cultural institutions, restorations or just the big shopping mile in no time. Dear Guest, We were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Sincerely, Margret Lickfeld Manager Operation
Customer review rating 4.3/5

Anonymous Families - 03/08/2019 AccorHotels review

Air conditioning not working properly in the room

Dear Mr. V., we are glad that you have stayed with us and you have taken the time to tell us about your stay in our house. They are quite right, on the extremely high outside temperatures, the air conditioning has not cooled down to the desired room temperature. We regret the extraordinary. We are working on a solution so that this can be avoided in the future. Dear Guest, You give us the opportunity, with your feedback and your comments, to work promptly on our quality and our service. We would be very happy if we could be your host in Düsseldorf in the future and welcome you today. With best regards Margret Lickfeld room manager
Customer review rating 4.3/5

Bob Families - 30/07/2019 AccorHotels review

Very hot! There was warm weather outside and the ventilation in the room did not work and the windows could only open a few centimetres at the top so no air could come in. At 230 am the fire alarm went off in the building because the kitchen was too hot.

Dear Mrs. S., We are glad that you have stayed with us and you have taken the time to tell us about your stay in our house. They are quite right, on the extremely high outside temperatures, the air conditioning has not cooled down to the desired room temperature. We regret the extraordinary. We are working on a solution so that this can be avoided in the future. Due to overheating in a central location, the fire alarm was triggered in the middle of the night and the hotel had to be evacuated. For security reasons, the hotel must then be vacated. We apologize for any inconvenience. At the check I tried to speak to each guest personally, unfortunately I did not succeed. I am very sorry about that. Dear Guest, We were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Sincerely, Margret Lickfeld Room Operation Manager

good

Customer review rating 4.3/5

Rui Business - 27/07/2019 AccorHotels review

good

Good Business Hotel

TripAdvisor rating 4.0/5

Thomas W Business - 15/07/2019 TripAdvisor review

It is a pretty good hotel for business visitors. The rooms (had my room at 6th floor) offer a large workspace, chairs, couches and are not to dense packed. Restaurant is average, offfers typical 4* food stuffs. Drinks are cheap.

Customer review rating 4.3/5

Ralph K. Couples - 04/07/2019 AccorHotels review

There was an issue with toilet not flushing. I didn't work. I reported it. it then worked. But hours later it didn't work again.

Dear Mr. K., unfortunately, you were not satisfied with your stay and the services in our hotel. We are really sorry about it and we do apologize. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and be sure we constantly strive to improve our services. With best regards Margret Lickfeld Room Operation Manager

Good hotel - wonderful staff

Customer review rating 4.3/5

Sandrine L. Business - 29/06/2019 AccorHotels review

Because of my flight being canceled, I looked at the last minutes for a hotel spot near Dusseldorf airport with availabilities. Thanks to my Club member status, Novotel Dusseldorf found me a room at a reasonable price. This was a life saver! Nice hotel (Novote standard) with very supportive staff!

Dear Mrs. L., we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With best regards Margret Lickfeld Room Manager Operatoin

4 family members want stay together

Customer review rating 4.3/5

K. W. Families - 22/06/2019 AccorHotels review

The According APP cannot book one room for 4 family members but front desk can do it with one sofa bed and one big bed. I have to book2 rooms until I know such operation.

Great Business Hotel

Customer review rating 4.3/5

Chris Business - 20/06/2019 AccorHotels review

Staff always friendly, rooms clean.

breakfast good, room clean however had to ask for second set of towels and bath gel had run out!

Customer review rating 4.3/5

Stephen Business - 19/06/2019 AccorHotels review

Overall, apart from a few niggles was what I expected.

Much improved

Customer review rating 4.3/5

K K. Couples - 10/06/2019 AccorHotels review

New carpets throughout, much cleaner, always a friendly stay, good location

A very pleasant stay

Customer review rating 4.3/5

Andy O. Families - 09/06/2019 AccorHotels review

Generally, it was a very pleasant stay. The room for us (2 adults and 2 children) was sufficient though the pull out sofa was the absolute limit size-wise for our children. Check in and staff were lovely and very friendly, great with our children. Food was good and again staff were brilliant. Check out was awkward and long as the day staff had accidentally placed 2 extra adults and children on our bill!! And it was complicated for the staff to get that removed and seeing as we had to be at the airport quite quickly, it was frustrating, but ok, these things do happen!

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