Novotel Duesseldorf City West (Seestern) Hotel 4 stars

TripAdvisor rating 4.0/5 729 reviews
Novotel Duesseldorf City West (Seestern)
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Jogging track (Nearby)
Business services
  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547
duesseldorf
germany

Tel: +49211520600

Fax: (+49)211/52060888

Contact email

Check-in from 15h00

Check out up to 12h00

  • 828,836 :   828,836 Am Seestern

  • U76,U74 :   U76,U74 PRINZENALLEE

  • U77 :   U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4.97 miles

  • By plane

    KOELN At 75km / 46.61 miles

  • By car

    SEESTERN At 0.5km / 0.31 miles

  • By train

    MAIN STATION DUS At 6.5km / 4.04 miles

GPS :51.241248, 6.735687

Currently, close to our hotel

Summerjam Festival

From 05/07/2019 to 07/07/2019

At 28 km

Our accommodations

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 queensize bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO²

Type of cuisine: International

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Lunch

06:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

Salads and burgers, wine and champagne, long drinks and cocktails, coffee specialties and Altbier - we are on hand to serve you your favorite drink at our Novo² lounge from 10am to 1am. Escape from the stresses of everyday life!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 405 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,380 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

729 reviews

Much improved

Customer review rating 4.3/5

K K. Couples - 10/06/2019 AccorHotels certified review

New carpets throughout, much cleaner, always a friendly stay, good location

A very pleasant stay

Customer review rating 4.3/5

Andy O. Families - 09/06/2019 AccorHotels certified review

Generally, it was a very pleasant stay. The room for us (2 adults and 2 children) was sufficient though the pull out sofa was the absolute limit size-wise for our children. Check in and staff were lovely and very friendly, great with our children. Food was good and again staff were brilliant. Check out was awkward and long as the day staff had accidentally placed 2 extra adults and children on our bill!! And it was complicated for the staff to get that removed and seeing as we had to be at the airport quite quickly, it was frustrating, but ok, these things do happen!

Customer review rating 4.3/5

Anonymous Families - 28/05/2019 AccorHotels certified review

The airconditioning in room 334 is not working. It was too warm and it didn't cool off.

Alles gut

Customer review rating 4.3/5

Timo Families - 25/05/2019 AccorHotels certified review

Alles war ok!

Happy with stay

Customer review rating 4.3/5

Uk V. Business - 25/05/2019 AccorHotels certified review

Good no issues

Confortable room for family. nice breakfast

Customer review rating 4.3/5

T Families - 20/05/2019 AccorHotels certified review

I stayed with my family(overall 4persons). Room is big enough and very cleen. We can stay hotel very confortable. And Breakfast was very nice.(as same as everytime in Novotel)

Functional and efficient

Customer review rating 4.3/5

Claire Business - 20/05/2019 AccorHotels certified review

Very efficient staff and breakfast was really nice. Room was clean and functional although the bed was extremely uncomfortable. Overall it was a pleasant stay.

Nice. No problems.

Customer review rating 4.3/5

Business T. Business - 11/05/2019 AccorHotels certified review

Check-in was smooth. The room was a good size and clean, although the bathroom was very small. It was entirely adequate for my needs. Breakfast was also entirely sufficient. I really am not complaining, but I only suggest a couple improvements for the owners: 1. The "save the earth" program to refuse room cleaning sounds like a good idea. However, I don't know why printing a disposable card to hang on the door fits that ecological story. The rewards for participating are also not all that compelling. 2. I could use an outlet near the bed to charge the phone while I sleep. The phone is the modern alarm clock, so this should be considered in your room design. As I noted, the bathroom is very small, and having the wall against my knees whilst on the loo is a bit too cramped. The shower is also a bit cramped as the curtain will pull open every time I turn around. I would be happy with a tad less bed area and more bath area. 3. At breakfast, coffee is nicely provided in a carafe. However, to get one, it seem that one usually needs to ask. It would be better if the staff would take notice of new arrivals and help them with seating and offer the carafe of coffee. 4. At check in, I signed up for the rewards program. I was told that I would receive an email. I never did, at least as of yet.

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yours team of Novotel

The service from your team (all departments) is amazing

Customer review rating 4.3/5

Christie B. Business - 08/05/2019 AccorHotels certified review

I always enjoy my stay and no longer book in Düsseldorf anywhere else. More than anything because of the lovely service from the team. Always ready to go above and beyond, with a smile and clear answers (particularly reception).

Dear Mrs B., we very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Delivered as promised

Customer review rating 4.3/5

Michael M. Couples - 08/05/2019 AccorHotels certified review

We had a very pleasant four-might stay at the Novotel Seestern. Staff were friendly and efficient, the room was spacious and functional, in good condition, if a little dated (particularly the bathroom). Also, it was very good value during a holiday week.

Dear Michael M., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. We will consider your comments in our renovation plan in 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Team

Excellent

Customer review rating 4.3/5

Rajiv Families - 01/05/2019 AccorHotels certified review

Good. The only flip side was getting a taxi to the airport which is very costly compared to Uber

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Comfortable stay

Customer review rating 4.3/5

Prem Business - 23/04/2019 AccorHotels certified review

stayed for a night before catching my flight to Zurich. Good Customer Service, nice clean room & bathroom with ample amenities. Easily accessible by Subway (U77, U74 & U76). Good gym as well.

This hotel delivers on the expectations

Customer review rating 4.3/5

Ivan Couples - 23/04/2019 AccorHotels certified review

Extra note for the friendly reception Restaurant was good Room was Novotel standard

Perfect overnight family stopover

Customer review rating 4.3/5

Anonymous Families - 22/04/2019 AccorHotels certified review

Efficient and convenient and good value.

good location

Customer review rating 4.3/5

Y C. Business - 21/04/2019 AccorHotels certified review

good location. close to airport and business park. expensive breakfast. pillows are not suitable.

Dear Yiming C., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). Sincerely, Your Novotel Team

Nice hotel

Customer review rating 4.3/5

Anonymous Families - 18/04/2019 AccorHotels certified review

It is a nice hotel with large rooms.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Novotel Team

Easy stay

TripAdvisor rating 4.0/5

ninalex2 Family - 18/04/2019 TripAdvisor review

Hotel located in West part of Duesseldorf , away from center, but connection is easy - by metro. Quiet place. Staff is friendly, without extra fuss. Good room. Breakfast as everywhere in Germany - excellent .

Nice family friendly hotel

TripAdvisor rating 4.0/5

Sarra M Family - 17/04/2019 TripAdvisor review

Novotel Dusseldorf is really good for families, you can find a playing area near the reception. The breakfast room is spacious and is adapted to small guests! There are two comments from my point of view : 1. The lady in the reception was not friendly during the check in and the fitness room should contains at least anti-bacterial wipes and especially water. There were also some defect devices. Please keep it running it is really a major asset.

Customer review rating 4.3/5

Anonymous Families - 15/04/2019 AccorHotels certified review

Alles ok

Good hotel

Customer review rating 4.3/5

S. M. Families - 15/04/2019 AccorHotels certified review

Novotel Dusseldorf is a good hotel especially because it is kids friendly

Dear Mrabet S., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours team of Novotel
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in duesseldorf