Hotel - Novotel Duesseldorf City West (Seestern)
Novotel Hotel Novotel Hotel

Novotel Duesseldorf City West (Seestern) Hotel

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4.0/5 654 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,098 reviews

Our guest reviews for Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 654 reviews
AccorHotels certified review
Renupreet Solo - 13/02/2018
« Ms »

Was not as good as expected out of Novetel group

AccorHotels certified review
Rashad Families - 12/02/2018
« Mr. »

stayed 3 nights with family

AccorHotels certified review
T. Solo - 12/02/2018
« Düsseldorf Seestern »

Quick check in and out, comfortable room

AccorHotels certified review
Debangshu B. Business - 12/02/2018
« Debangshu B. »

The hospitality was very good, the staff were very helpful, the food was excellent.

AccorHotels certified review
Accor M. Business - 12/02/2018
« Just a normal Accor hotel, nothing special. »

Just a normal Accor hotel, nothing special.

AccorHotels certified review
Shawn D. Business - 09/02/2018
« Great, Very helpful and friendly staff »

Staff very nice.

AccorHotels certified review
W. Business - 01/02/2018
« Overall Good »

I have been here several times, and I always enjoy my stay. Fine rooms and good and friendly personal. Breakfast is really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Your Novotel Team

AccorHotels certified review
Karl B. Families - 31/01/2018
« Not the quality i expect from Novotel »

Not very pleasant, at all. Unwelcoming, as a Platinum member, didn't feel privileged at all. The staff were tired and sad looking and appeared to not want to be there. The rooms were very tired and outdated.

AccorHotels certified review
Simon R. Business - 30/01/2018
« My stay meet all my expectations and more, for a relaxing experience during a busy work schedule at Messe Dusseldorf Boot. »

I found that everything was clean and tidy. That the room was spacious, and the bar food and breakfast absolutely fine for what I needed. The staff were very helpful and courteous. As a result, I shall be visiting you again, thank you.

AccorHotels certified review
Anonymous Couples - 29/01/2018
« Good not great »

Room clean. Maid knocked only briefly before entering. Complementary coffee in AM would be nice. Breakfast overpriced at 20 euros if not on expense account

AccorHotels certified review
Joaquim Business - 25/01/2018
« Good hotel »

This hotel is well located. Rooms are nice and the people is professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joaquim, we very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Team

AccorHotels certified review
Anonymous Business - 23/01/2018
« this time very dissatisfied »

dirty room, silverfishes and bugs in the room, sink uncleaned also the food was really horrible this time, never experienced that before, warmed up, not tasty. The only good thing was that the reception tried to help as much as they could and one meal was for free

TripAdvisor review
Business - 21/01/2018
« Good hotel »

This hotel is well located. Not so far from the airport. The bar and restaurant are good. There is a parking. Good room, confortable, clean and good people. I really enjoyed my stay. I recommend and will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joaquim, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard / Executive Manager

TripAdvisor review
Business - 11/11/2017
« Business trip »

Comfortable business hotel. Limited menu, especially for my vegan collegue- soup and pasta. Good location. Watch out for the rip off taxi from the airport. One was €25, while another was €35 for the same trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, thank you very much for your review. We are pleased that you enjoyed your stay with us. We noticed your comment concerning the vegan dishes which help us for the next menue cards. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard Executive Manager

AccorHotels certified review
Anonymous Business - 23/10/2017
« outdated room »

Rooms need to be refurbished. Clean but outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur C., je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour au Novotel Düsseldorf City West. Je suis désolée que la prestation de nos services n’aient pas été à la hauteur de vos attentes. Nous avons prévu une rénovation des chambres pour l'année prochaine. En espèrant vous acceuillir à nouveau dans notre hotel, très cordialement Annick Richard stellv. Hoteldirektorin/Executive Manager

TripAdvisor review
Business - 16/10/2017
« Good stay and location »

The hotel is well located and of high standard. Breakfast was also very rich and of great quality. Parking was also quite easy nearby the hotel in most times. Overall a good hotel, would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ionnisk, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
W. Solo - 22/09/2017
« Excellent »

Very helpful and efficient with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
C. Business - 18/08/2017
« good »

Hotel is good and convenient, however I think the hotel may need to be refreshed.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur C., nous vous remercions pour vos commentaires. Ils sont très importants pour nous et nous aident à contrôler et à améliorer continuellement notre qualité. Une rénovation des chambres est planifiée pour l'année prochaine. Dans l’attente de vous recevoir à nouveau très cordialement, Annick Richard Directrice Adjointe

AccorHotels certified review
Cecile H. Business - 21/07/2017
« could not sleep properly due to unrespectul guest in the floor I was. »

It was unfortunately not a nice stay as I could sleep properly due to 10 people being on the the same floor than I being particularly noisy, laying on the corridors front of my room 419 (they had different room room 418 especially ) , talking as they were doing a BBQ party ! The children were running on the corridor, pushing the door heavily etc.. I have aske twice to these persons to respect others and talk quietly. It was not done. I called the reception for further assistance. The reception person went but nevertheless later it started again ! I could not sleep properly and I had an important meeting the day after. I may consider next time to choose another hotel. I wish that the hotel would have proposed to make an upgrate and change my room.. even if it was late I would have considered it as it was not possible to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., we are really sorry that the guest on the same floor were so loud that it disturbed your night. Please accept our apologizes that the employe did not offer you an other room and could not handle so that it is quiet again on the floor. Be sure this is not our standard. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

TripAdvisor review
Vishal S Family - 30/06/2017
« Comfortable stay »

Comfortable stay. Excellent connection with metro to go to City center(20 mins by train). Good breakfast with lots of options. The room was clean and cosy. Polite staff. Something that you expect from Novotel. No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Vishal, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

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