Hotel - Novotel Duesseldorf City West (Seestern)
Novotel Hotel Novotel Hotel

Novotel Duesseldorf City West (Seestern) Hotel

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4.0/5 615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 921 reviews

Our guest reviews for Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 615 reviews
TripAdvisor review
Business - 16/10/2017
« Good stay and location »

The hotel is well located and of high standard. Breakfast was also very rich and of great quality. Parking was also quite easy nearby the hotel in most times. Overall a good hotel, would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ionnisk, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
W. Solo - 22/09/2017
« Excellent »

Very helpful and efficient with a smile.

AccorHotels certified review
C. Business - 18/08/2017
« good »

Hotel is good and convenient, however I think the hotel may need to be refreshed.

AccorHotels certified review
Cecile H. Business - 21/07/2017
« could not sleep properly due to unrespectul guest in the floor I was. »

It was unfortunately not a nice stay as I could sleep properly due to 10 people being on the the same floor than I being particularly noisy, laying on the corridors front of my room 419 (they had different room room 418 especially ) , talking as they were doing a BBQ party ! The children were running on the corridor, pushing the door heavily etc.. I have aske twice to these persons to respect others and talk quietly. It was not done. I called the reception for further assistance. The reception person went but nevertheless later it started again ! I could not sleep properly and I had an important meeting the day after. I may consider next time to choose another hotel. I wish that the hotel would have proposed to make an upgrate and change my room.. even if it was late I would have considered it as it was not possible to sleep.

TripAdvisor review
Vishal S Family - 30/06/2017
« Comfortable stay »

Comfortable stay. Excellent connection with metro to go to City center(20 mins by train). Good breakfast with lots of options. The room was clean and cosy. Polite staff. Something that you expect from Novotel. No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Vishal, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
Stephanie R. Solo - 08/06/2017
« exelent »

It was a grate like always excelent .

AccorHotels certified review
Keith L. Friends - 20/05/2017
« Great stay, as always »

Stayed in Dusseldorf to break the road trip from Baden Wurttemburg back to the UK. Have stayed here before so were happy to do so again. Really like the secure car parking. Florian (?) at check-in was so friendly and helpful - thank you.

TripAdvisor review
Family - 14/05/2017
« Great staff »

Very friendly and helpful staff Nice quiet room Town center easily accessible with the tram Free Wifi Convenient parking Family friendly with nice kid area Diner in the restaurant and breakfast were good Not much in the close vicinity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

TripAdvisor review
Business - 11/04/2017
« Bad service »

Nothing work at that Hotel. I did not got any priority service as I have experienced in your other Hotels. I was asked to show my credit card in the lobby bar and in the morning they said I dont have breakfast which I had paid in advance when I did my booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel guest, Thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to continuously improve the quality of our services. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
Anonymous Business - 07/04/2017

2 stays this week, comments a) options of pillows in room a positive b) removal of water bottles from room a negative c) Bar menu limited in options. d) staff very helpful

TripAdvisor review
Business - 03/04/2017
« Perfect enjoyment »

Perfect enjoyment, Good service etc. If you want to travel to Dussedorf, sleep in this hotel - good location and good sleeping. Part of ity is nice and very quiet. This is my first stop and it is good experience to travel to thist hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukas, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive a positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
Anonymous Business - 16/03/2017

Het verblijf was perfect.

AccorHotels certified review
Anonymous Business - 06/03/2017

Alles Prima !

AccorHotels certified review
Anonymous Business - 20/02/2017

good experience. The staff were very friendly and helpful, the desk staff remembered me, and the room was very comfortable

TripAdvisor review
Business - 18/02/2017
« Average business hotel »

Old style Novotel, bath with circular shower segment and shower CURTAIN. Advertising with airco, but switched off in winter... in other words you don't get what you order... At Amazon you'd get your money back, hotels think they are above the law however...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to continuously improve the quality of our services. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
Anonymous Business - 15/02/2017

Simple things like the mini bar are missed. Your gym is very dated old equipment.

AccorHotels certified review
Anonymous Business - 02/02/2017

Alles war perfekt!

TripAdvisor review
Business - 30/01/2017
« Great hotel with excellent service. »

Being a regular Client using this Novotel for more than 12 years, it is easy: Great staff, very dedicated, providing excellent Service - just what you expect ! Everyone very friendly in a human way.Convenient Location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aksel, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again in Düsseldorf. Sincerely, Annick Richard Executive Manager

AccorHotels certified review
Anonymous Business - 19/12/2016

4 nights with a training in the same hotel. easy registration via e-mail for a special price. nice room, good service, very good catering (breakfast, lunch, snacks). very good meeting room. fitness room and sauna nice addon.

AccorHotels certified review
Anonymous Friends - 27/11/2016

Toll!

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