Hotel - Novotel Duesseldorf City West (Seestern)
Novotel Hotel Novotel Hotel

Novotel Duesseldorf City West (Seestern) Hotel

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4.0/5 659 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Printer
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,291 reviews

Our guest reviews for Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 659 reviews
AccorHotels certified review
Yuliang G. Business - 15/04/2018
« Professional and friendly »

The reception is very good and nice. The room is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuliang G., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Anonymous Business - 14/04/2018
« alles i.O. »

alles i.O.

Our hotel has responded to the review
Our hotel has responded to the review

Hallo Bernd, wir freuen uns sehr über diese schöne Bewertung und möchten uns auf diesem Weg sehr herzlich bei Ihnen bedanken. Wir freuen uns schon jetzt über Ihren Besuch in unserem Haus. Ihr Novotel Team

AccorHotels certified review
Anonymous Business - 13/04/2018
« Very good »

Room fine. Internet good. Good choice of breakfast. Bar meal very nice. All staff and service good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela Hartery, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Andrey Families - 12/04/2018
« for four people only 2 cups and 2 spoons, not clear, do not have any snek or water in minibar, very poore menu in restorant/bar »

for four people only 2 cups and 2 spoons, not clear, do not have any snek or water in minibar, very poore menu in restorant/bar

AccorHotels certified review
Sean Families - 10/04/2018
« Good Stay »

Good location, Great Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun-Nan Lai, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Charles D. Business - 08/04/2018
« Nice Environment with nice staff. »

the environment around is quiet. the empolyees are all very enthusiastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhichao Dong, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Roman Business - 07/04/2018
« Very nice staff in a good hotel... »

Very nice welcome in hotel. Room ok, but could get a makeover, looking at the many new openings to stay competitive. Gym needs new machines (treadmill, running belt), as not state of the art.

Our hotel has responded to the review
Our hotel has responded to the review

Hallo Roman, vielen Dank für den schönen Eintrag. Wir haben uns sehr darüber gefreut. Wir sind bemüht für unsere Gäste einen angenehmen Aufenthalt in unserem Haus zu gestalten. Wir würden uns sehr freuen Sie wieder in unserem Haus begrüßen zu dürfen. Ihr Novotel Team

AccorHotels certified review
Jesus Business - 05/04/2018
« Very good, but breakfast too expensive »

Nice place to stay, clean, comfortable. But Breakfast too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesus Gomez, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Anonymous Business - 05/04/2018
« Super! »

Super!

Our hotel has responded to the review
Our hotel has responded to the review

Hallo David, vielen Dank für den schönen Eintrag. Wir haben uns sehr darüber gefreut. Wir sind bemüht für unsere Gäste einen angenehmen Aufenthalt in unserem Haus zu gestalten. Wir würden uns sehr freuen Sie wieder in unserem Haus begrüßen zu dürfen. Ihr Novotel Team

AccorHotels certified review
Hubertus Couples - 03/04/2018
« very good service, esp. car parking service »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hubertus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Team

AccorHotels certified review
Chan Families - 01/04/2018
« Excellent stay »

Friendly and helpful staffs in the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pik Yiu Lee, We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

AccorHotels certified review
Christoph H. Business - 13/03/2018
« Professional friendly atmosphere, well organised hotel »

Invited for a CRM Course, did not choose location.

AccorHotels certified review
Peter H. Business - 12/03/2018
« good »

You need to update the fitness room! Their is only 1 bycicle and 4 step machines. We need less step machines and more bycicles, thank you.

AccorHotels certified review
Changan Z. Business - 08/03/2018
« Very good. But it is not necessary to replace the towels everyday, to protect the environment »

very good. And please remember to calculate my points to my club membership account for my previous stayed days in the hotel. Thanks

AccorHotels certified review
Xiangyu L. Business - 08/03/2018
« Very bad experience »

I had a very bad experience in this hotel. On 2018-03-05, I changed my plan and decided to stay one more week. Unfortunately there was fully booked on 2018-03-06, so I called the reception and ask a reservation from 2018-03-07 to 2018-03-10. It was around 10 pm at that moment, one lady picked up the phone and told me everything was done, the reservation was done. So I checked out on 2018-03-07 morning and left my baggage in the hotel and told the reception I will come back on 2018-03-08. On 2018-03-08, around 7 pm, I called the reception again and told that I will arrive after 10 pm, one man took the phone and still told me everything was fine. Then at 11 pm, when I was arrived the hotel. I was told there is no reservation in the system and it was fully booked this night. The only thing they can do is send me to another hotel which with double price than I was booked. So, in the midnight, at 11:30, I took 2 baggage and 2 backpacks walk to another hotel. That’s what I feel.

AccorHotels certified review
Chris D. Business - 04/03/2018
« Efficient and Enjoyable Business Trip »

I regularly stay in the Novotel in Duesseldorf, it offers a good location, good value for money and excellent service.

AccorHotels certified review
Ra Friends - 27/02/2018
« Good stay »

Overall it was good with no problem. Staff couldn't speak English that well. And even though I booked for 3 rooms only I got the welcome drinks and no liquors. Not the same with the experience I had with Novotel Frankfurt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reza A., many thanks for your stay and for taking the time to review our hotel. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard / Executive Manager

AccorHotels certified review
Sebastian Business - 22/02/2018
« Eveything was as expected »

The room had its best years. Eveything was clean. The bed was very comfortable. I slept well. Breakfast was very good. Good job.

AccorHotels certified review
Manuel Business - 18/02/2018
« I do not remember something negative or details that were not satisfied »

location next to my business appointments, taxistand close to the hotel, breakfast ok, room clean.

AccorHotels certified review
Renupreet Solo - 13/02/2018
« Ms »

Was not as good as expected out of Novetel group

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