Novotel Berlin Mitte Hotel 4 stars

TripAdvisor rating 4.0/5 3,561 reviews
Novotel Berlin Mitte
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+ 23 Services
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Room 1

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Hotel extras

  • 238 comfortable hotel rooms

  • 7 unique MyRoom

  • familiar atmosphere

  • ideal situation in the heart of Berlin

  • 7 functional conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bicycles rental
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179
berlin
germany

Tel: +4930206740

Fax: (+49)30/20674111

Contact email

Check-in from 15h00

Check out up to 12h00

  • OSTBAHNHOF :   265, 248, 147, 1 Fischerinsel

  • U2 :   U2 SPITTELMARKT

  • By plane

    BER At 0km / 0 miles

  • By plane

    BERLIN SCHONEFELD At 23.3km / 14.48 miles

  • By plane

    BERLIN TEGEL At 12.8km / 7.95 miles

  • By car

    A10 EXIT 25 BERLIN-HELLERSDORF At 30km / 18.64 miles

  • By car

    A100 EXIT KAISERDAMM SÜD At 9.8km / 6.09 miles

  • By car

    A114 EXITS PRENZLAUER PROMENADE At 7km / 4.35 miles

  • By train

    BERLIN HAUPTBAHNHOF At 4.4km / 2.73 miles

  • By train

    BERLIN OSTBAHNHOF At 2.6km / 1.62 miles

  • By train

    BERLIN ZOOLOGISCHER GARTEN At 5.9km / 3.67 miles

GPS :52.512978, 13.405055

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room - double bed and sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Single Standard Room

  • Max. number of persons: 1
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by David: Technology Is Fun

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Carolin: Old Berlin

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anke & Anika: GDR Living Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Susanne: Fairytale Land

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Frederike: My Homeland - My Holland

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anika and Gabi: Romance in Berlin

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Claudia & Matei: Romania - a country of beautiful landscapes.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30AM to 11PM. Come and sample our culinary delights and exquisite wines.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

A cozy and sociable atmosphere is the order of the day in our bar. We are open from 10.30am until 1am, serving lavish cocktail creations, beer and wine, as well as refreshing long drinks. We also have a range of snacks available if you're feeling hungry

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 300

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,685 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,561 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

i love this hotel.

TripAdvisor rating 4.0/5

gedaliashalit Couples - 10/11/2019 TripAdvisor review

it was my third time at this hotel. There is very good public transport close to the hotel, and the center of Alexanderplatz is within walking distance .The breakfast is quite varied. The staff were very friendly. In conclusion, the ratio of price to value is fair.

Satisfied with Hotel room, but not with breakfast situation

Customer review rating 4.5/5

Per O. Couples - 04/11/2019 Confirmed reviews AccorHotels

There were extremely many people in the hotel restaturant area during breakfast. Experienced lack of food (scambled eggs, bacon, honnie, Nutella etc.). There were to few waiters and kitchen personel compared to the amount of guests. If you were not in the breakfast area before 8.30 there were a long waiting que.

Dear Per, Thank you for taking the time to share your feedback. Due to the holiday in Germany there was some waiting for breakfast. Please accept our sincerest apologies for that. For compensation we would like to inform you, that we will onetime credit 1.450 points to your Le Club account. We hope to show you a better service next time. Sincerely, Claudia Ulbricht

Not a good surprise

TripAdvisor rating 4.0/5

christianlQ8870PV Business - 26/10/2019 TripAdvisor review

I’m an Accor Platinum member since years and I have to say this has not been a good experience. They gave me a room for handicapped with a bad smell, even with poor fornitures and no espresso machine, no slippers. The dinner menu is really limited and the espresso coffee in the breakfast is bad.

Dear christianlQ8870PV, thank you for taking the time to share your experience. We deeply regret that we did not meet your expectation and that you could not enjoy your stay. Our standard room category (which you booked) are always for handicapped guest and an upgrade was not possible. Please accept our sincerest apologies for this occurrence. At the moment we are planning a renovation for the rooms an hope to start next year. We understand that this incident may cause you to select another hotel in the future, but we would like to express our sincerest wish that we may be able to welcome you as our guest again in the future. Kind Regards Claudia Ulbricht

It’s k

Customer review rating 4.5/5

Venkata S. R. M. Couples - 25/10/2019 Confirmed reviews AccorHotels

Stay was good but I dnt like the fact that I would not get reward points for my stay left me hurt because end of the day I. Had to tell hard with my travel agent to book Novotel normally they dnt but I pushed him and got to Novotel because we like your group and we are sliver members that’s why

Dear Venkata, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that you are not satisfied with the handling for club members and unfortunately we can't change the restriction for that; so please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

Good Service

Customer review rating 4.5/5

Bo O. Families - 23/10/2019 Confirmed reviews AccorHotels

Rooms were fine. A little dust on the wall close to the ventilation system. Breakfast selection was very good and the staff was very helpful.

Dear Bo, thank you for taking the time to share your feedback. We regret that the room was not completely cleaned; but hope to show you a better service next time. Sincerely, Claudia Ulbricht

Great stay!

Customer review rating 4.5/5

Lauri Families - 21/10/2019 Confirmed reviews AccorHotels

A very good experience! Great location, very diverse breakfast! Only the room was a bit small for 3 persons but still worked ok.

Dear Lauri, thank you for staying with us and your great response. We appreciate your comments and hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Perfect stay at Novotel Berlin mitte

Customer review rating 4.5/5

Aleksandar J. Business - 20/10/2019 Confirmed reviews AccorHotels

We came to Berlin due to business reasons. We decided to stay at Novotel due to its location and connections. As a gold member I can only say that I had to wait few hours for our room, but we spent a nice afternoon in the city and when we come back everything was perfect.

Dear Aleksandar, we very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Great stay

Customer review rating 4.5/5

Love T. T. Families - 17/10/2019 Confirmed reviews AccorHotels

Clean Rooms, friendly staff! Nearby turist attractions, walking distance!

Dear Guest, thank you for sharing your good experience. We very much appreciate your comments and hope your next visit will be as pleasant as this one. Yours Sincerely, Claudia Ulbricht

Excellent

Customer review rating 4.5/5

Pam W. Solo - 17/10/2019 Confirmed reviews AccorHotels

Welcoming staff; clean & comfortable room. Extensive breakfast choice

Dear Pam, Thank you so much for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht

Lovely hotel with very pleasant and helpful staff

Customer review rating 4.5/5

Irene Solo - 15/10/2019 Confirmed reviews AccorHotels

J was warmly greeted on my arrival. I had a pleasant room. The window looked across to other rooms so not much of a view but it was comfortable and clean. The bed was extremely comfortable and the bathroom lovely with fluffy white towels. Novotel Mitte is in a very good situation. Hotel staff are friendly and helpful. I hadn't booked to have breakfast and first morning I tried to have a continental breakfast and had a bit difficulty explaining what I wanted but the next morning was no problem. On my last morning I had the full breakfast but think 21 euros is a bit expensive. I had dinner one night which was lovely.

Dear Irene, thank you for your great response. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht
Customer review rating 4.5/5

M. Families - 15/10/2019 Confirmed reviews AccorHotels

I do not like that breakfast room was full and there was no place to sit down but we had to eat in NOVO.

Dear M., Thank you for taking the time to share your feedback. Due to the holiday in Germany it could happen that you have to wait for breakfast. Please accept our apologies for that. If you have a special wish for your room, please let us know, we can prepare this for you. We hope to welcome you back to our hotel and to show you a better service next time. Sincerely, Claudia Ulbricht

Efficent and friendly but standard of room was disappointing.

Customer review rating 4.5/5

Anonymous Families - 14/10/2019 Confirmed reviews AccorHotels

- Check in and check out was very smooth and easy - Breakfast buffet was excellent - Location was coinven ient - Standard of room was below par, we were given a disabled room which was clearloy in need of a renovation - Bed was ok but not to Novtel standard

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are very sorry that the room did not meet your expectations; please allow us to express our sincerest apologies. You reserved two rooms for your family; that's why our staff gave your family rooms with connecting doors. Unfortunately from these rooms is one room for disabled guest. It was a good will; but of course the staff had to give you the information upon arrival. For compensation we would like to inform you, that we will one time credit 2.200 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

Berlin trip

Customer review rating 4.5/5

Walter Couples - 13/10/2019 Confirmed reviews AccorHotels

The Novotel Berlin Mitte was an extremely good hotel with excellent facilities and attentive staff. The rooms were spacious and beds comfortable. The location is walking distance from main sites and has an excellent supermarket around the corner. I would definitely return to this hotel

Dear Walter, thank you so much for your kind response. We very much appreciate your comments regarding and we will share them with our team. We are looking forward to welcome you back again. Yours Sincerely, Claudia Ulbricht

Not worth this price

Customer review rating 4.5/5

Maciej Business - 12/10/2019 Confirmed reviews AccorHotels

It was my another stay in Novotel Berlin Mitte hotel. But being honest this time I need to say I am very dissapointed. For this price I could get much better standard and better service. I am Gold Accor Member and I did not expected an upgrade. However I at least expected a glass of water. Status is worth nothing. Even no "hello and welcome" from hotel stuff. 2 desk clerk availible during check in, but I waited more than 10 minutes minutes before I was served eventhough there was only one person before me. No dressing gown, paid water, etc. I should stay in Berlin for 7 nights. And instead of extending my stay in Berlin Mitte I just moved to different hotel after 2 nights. Better price, better service and the most important newer place.

Dear Maciej, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. I am sorry that your experience regarding your membership and benefits in our hotel did not meet your expectations. Of course you get an upgrade for the room; if we have the possibility. As le club gold member you get a welcome drink voucher and a treatment in the room. It seems that we missed this; so please allow me to express my sincerest apologies. Also please rest assured that we are taking the appropriate measures to address the mentioned problems and prevent future occurrence. For compensation we would like to inform you, that we will credit 2.000 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

A pleasant base for our holiday with good service

Customer review rating 4.5/5

James C. Couples - 11/10/2019 Confirmed reviews AccorHotels

Staff helpful , room nice, service generally good.

Dear James, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, Claudia Ulbricht

Very nice hotel

Customer review rating 4.5/5

Amit Friends - 08/10/2019 Confirmed reviews AccorHotels

Great location, Very nice rooms and staff.

Dear Amit, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht

Dirty room and uncomfortable bed

Customer review rating 4.5/5

S Business - 04/10/2019 Confirmed reviews AccorHotels

Upon arrival the room’s hygiene was questionable. During my two weeks stay I opted out of room attendance and cleaned it myself in the beginning. One time I left a note at the door to let people enter as I accidentally made some dirt on the floor from my shoes. The cleaning personnel entered but didn’t clean it even though it was ok the middle of the room. Additionally even though towels were not left on the floor for change - there were more clean towels put in (which I specifically wanted to avoid hence keeping them on the hanger). Bathtub was clogged. The only thing which was positive was after requesting something to be done with my bed ( I ended up with a pinched nerve in my back from the very very soft bed) - the next day the mattress was exchanged.

Dear S, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. I am sorry that the cleaning of the room did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our housekeeping manager is taking the appropriate measures to address the problem, train the team and prevent future occurrence. For compensation we would like to inform you, that we will onetime credit 1.800 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

Comfortable Hotel with nice location

TripAdvisor rating 4.0/5

NachoyMarta Family - 03/10/2019 TripAdvisor review

Close to the Berliner Dom and nice restaurants area. Quietsand comfortable rooms for a couple stay and also families. Breakfast is quite expensive for adults and quite cheap for kids Personal form reception was no so friendly at check in, but very friendly at check out....

Dear NachoyMarta, we thank you for sharing your feedback. But we regret that our service did not meet your expectations. Our front office manager will share this comment with her team and train them again. So it our hope to show you a better service next time. Sincerely Claudia Ulbricht

Good but room for improvement

Customer review rating 4.5/5

M. Families - 02/10/2019 Confirmed reviews AccorHotels

Good location, good the kids corner if you have family. Things to improve: restaurant quality

Dear M., Thank you for taking the time to share your feedback. We regret that our offer at the restaurant did not meet your expectations. But we will share your comment with our team and hope to show you a better service next time. Sincerely, Claudia Ulbricht

It was ok.

Customer review rating 4.5/5

Carol R. Couples - 29/09/2019 Confirmed reviews AccorHotels

Overall, all was good.

Dear Carol, thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht
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