Hotel - Novotel Berlin Mitte
Novotel Hotel Novotel Hotel

Novotel Berlin Mitte Hotel

Our hotels AccorHotels
4.0/5 2,957 reviews
All hotels in Berlin
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 64.00 EUR Non member rate
From 64.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 227 non-smoking rooms
  • 24 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,988 reviews

Our guest reviews for Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,957 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sr Families - 08/01/2018
« alles prima »

alles prima

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Sie erhalten mehr Benefits und Upgrades ab dem nächsten Level. Mehr dazu finden Sie auch in Ihrem le Club Account. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Elisabeth Weissenborn-Salge Direktionssekretärin

AccorHotels certified review
O. Business - 08/01/2018
« excellent »

hotel staffs professional enough in all their services, although the hotel menu needs to be translated in English version for non German speakers. overall the hostel is peaceful, non nosy for calming your mind within the city center. all the foods are tasty and nice. comfortable bedding i loved that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

AccorHotels certified review
Deger Families - 08/01/2018
« Cosy and at the heart of city »

We booked hotel with accor opportunities, Quality/price/location was perfect for 4 people family. Breakfast was lovely. When we asked 'solmone fish' breakfast chief presented to our table, asap. Also Christmas marmalades are very delicious. We eat and remember you. My daughter liked the welcome gift by reception. Only the sink of room was blocking and it could not be solved during our stay, despite we reminded to housekeeping and reception. But all was fine in overall and whole team was so friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cavit, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we regret that the broken sink was not fixed during your stay; please allow us to express our sincerest apologies. Our technicians already have the information to fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

AccorHotels certified review
Russell G. Couples - 07/01/2018
« Good location - shame about the hotel »

A very poor choice of hotel for ourselves. We wanted a relaxing and calm holiday experience. What we got was over 200 screaming kids who were not under control, party revellers who were waking us up at night. Hotel staff who were incapable of doing their job in an efficient manner and who were receiving complaints on a minute by minute basis. When we arrived our room was not ready, and it was not ready for over 90 minutes after the agreed time. We further wasted another two hours plus with the Duty Manager sorting out their problems as we were allocated the wrong room. The hotel was certainly not a typical Novotel, which we have stayed in previously all over the world. The whole hotel was not noise insulated a voices were being amplified in corridors and rooms which is definitely not what we were looking for. We had requested a quiet room in a quiet part of the hotel. What we got was a room next to the lift shaft that was going constantly day and night, a room where a lot of children were passing and the room allocated was a disabled room which was totally unacceptable and we had a two hour debate with your Duty Manager to allow us to be allocated a room that we had booked. We also had an issue on paying the bill. Novotel insisted that we pay for everything up front before we were let in our room. This again was totally alien to ourselves, as the normal procedure was to pay for everything on departure as per all previous occasions. After speaking with your Duty Manager the next day, you finally relented, but this left a bitter taste in our mouths. The bar staff were very disorganised, and didn't have a clue what was going on. A lot of people had Novotel drinks vouchers, but there was no procedure in place and they had to constantly keep running to reception to confirm validity. It could take up to 30 minutes to get your drinks at a partially empty bar - not acceptable. The breakfast experience was awful. Your were not given the personal touch like at other Novotels. You were not shown to your table, you had children running about all over the place, you had people blocking certain tables even though they were not using them. The breakfast area could not cope with the number of guests resulting in people having their breakfast in the bar area. The seating in the bar area was not very comfortable and did not lend itself to breakfast eating. Queues were forming for breakfast because people were trying to pay for breakfast. Surely they should have been directed to reception in order that they could pay there instead of causing the queue. Overall a dreadful experience that will not be repeated.

AccorHotels certified review
Moris F. Families - 04/01/2018
« Many things should be done. »

I stayed for new year with my family and friends (2 rooms). To have breakfast in the hotel was something that I hate.I stayed in all the world ;in many types of hotels;but I did not see such a thing like this. 10-20 PEOPLE always waiting in the row.First day I see many people waiting waiting waiting.I went to the beginning of row;I said what are we waiting.He said we are waiting place.I said do not be stupid everywhere is empty. System goes like this: You go begin waiting;the man asks the room number ;he asks howmany people you are;he turns back and looks to the tables;he says there is one place there one there;this becomes a long conversation ;So I got crazy and I really was going to break something on his head there that I was angry. The bar side is empty always;restaurant is sometimes empty;people are hungry and waiting that stupid people(ı saw 3 different worker doing the same;one chinese man one chinese girl AND ONE GERMAN ı THİNK) ;so after first day ;I did not wait anyone;I find a place and sit. I am sure no one wants to be crazy in the beginning hours of a day ;with the kids and family. This is completely wrong ;and this becomes becouse of that people who are trying to make military rules.And becouse of they are not hungry ,they do not need to be in a hurry.Slowly slowly slowly. Elevators are big problems;working slowly and never comes.As usual in your hotel; always minimum 10 people waiting in front of elevators.3-4 times we used stairs to go to the room or to go to the lobby. When you get in shower ;it is impossible to keep water in the bath ;so not to splash water outside you must be very careful uncomfortable;try if you want:)) Many people are smoking outside like me;This is okey to smoke outside but we are not enemies;we are guests .is it very difficult ? to make a half close and heated place outside for smoking; İt was freezing outside minus 1-2 degree . I am not going to quit smoking;you are going to make more more comfortable place for people for smoking with heaters I hope.We as smokers want to die becouse of smoking NOT becouse of cold and windy weather outside of hotel by freezing. Please stay in the room with your family for 5 days and take a photo how you replace your clothes;unbelieveable design. Everytime you get in the room you have to connect to wifi with password again?? your system is more clever than iphone 8 ;so that iphone does not remember the passwords. 3 times in different days. I go to the room and card did not open the door.So I wait elevator (if comes)to go down and change the card. And maybe big bottle of water for free can be given everyday; so that people can get thirsty or make a tea !!This will not make big damages in your economy I am sure like other hotels. Cleaning and food is okey. reception is okey . heating is okey. The rest is okey . Wishing you a happy new year;I hope these informations will improve you: I would like to say that every week ;I am in one country and in one hotel. Try to understand me well ;or stay as a guest for few days to see that I am completely right. Best regards Moris f.

TripAdvisor review
Family - 04/01/2018
« Cosy and an the heart of Berlin »

We stayed 4nights during NewYear(Silvester) period. lt is next to Ubahn,bus, river and Edeka market. Hotel is very close to many important touristic points. Price/Quality/Location ratios was great. Team was very friendly. Breakfast was very good and have many alternatives. Additional requests (like solmon fish) immidiatly met by breakfast chief that made us glad. New Year present jam of breakfast chiefs, toys of reception was lovely. Cookies at reception was delicious. Only the sink was blocking at room and it has to be permanantly repaired. If we go Berlin, we stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear cvtmcn, Thank you very much for taking the time to give us your feedback regarding your stay at the Novotel Berlin Mitte. We appreciate your fantastic comments and hope to welcome you back again soon. Sincerely, Elisabeth Weissenborn-Salge

AccorHotels certified review
Anonymous Families - 03/01/2018
« Nothing special »

Okay

AccorHotels certified review
Pauline Families - 03/01/2018
« Pauline »

Location of the hotel is good, short 5 mins walk from train station. Was a pleasant stay and wre were glad at our choice for our 1st out of 9 hotels throughout our stay in Germany. My family and I love the awesome spread at breakfast. Your room is clean and decent. Will recommend Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you and your family again very soon. Kind regards, Elisabeth Weissenborn-Salge Executive Secretary

AccorHotels certified review
Gerhard J. Families - 02/01/2018
« Great Hotel, Great Location »

My first visit to Berlin and my family and I loved the stay at the hotel. The location was great and made most attractions very accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerhard, We appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback, which I will share with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge executive secretary

AccorHotels certified review
Chemixen Families - 31/12/2017
« Convenient location »

Well appointed room, close to major attractions in former East Berlin. Access to several Christmas Markets in the area during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tahmina, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elisabeth Weissenborn-Salge executive secretary P.S. Share your good experience with other guests and recommend us on TripAdvisor https://www.tripadvisor.de/Hotel_Review-g187323-d250454-Reviews-Novotel_Berlin_Mitte-Berlin.html#REVIEWS or give us your “like” on Facebook https://www.facebook.com/NovotelBerlinMitte/?fref=ts.

AccorHotels certified review
Dimitris Families - 29/12/2017
« nice room to stay »

although i have booked the room many months before my arrival i have paied more money than the price few weeks before. it was dissapointing for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitris Panos, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For compensation we would like to inform you, that we will credit 1500 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Weissenborn-Salge executive secretary

AccorHotels certified review
Nurgül G. Families - 29/12/2017
« Very good »

It was very good - personal was good - except the mini bar, it didnt work. When we opened it smells bad, so we didnt use it. We try to tell it, but they didnt fix it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurgül, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. But we regret that we could not fix the problem with the minibar in your room and so did not meet your expectations. Please accept our sincerest apologies. Thank you for sharing your experience and we hope to welcome you back again at our hotel. Sincerely, Claudia Ulbricht Assistant Manager

AccorHotels certified review
Tuomas Families - 28/12/2017
« Pleasant stay of three nights »

We had very good time at the hotel, great location, good connections for our needs. Only thing I would complain is the breakfast on the first morning, after nine we did not get anymore everything that was originally served

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuomas, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. But we deeply regret that we did not meet your expectations regarding the breakfast. This does not reflect on our standards. So please accept our sincerest apologies. We will share your comments with our team and take the appropiate measures to prevent such occurrence in the future. Thank youfor sharing your experience. We would be happy to welcome you back again as our guest. Sincerely, Claudia Ulbricht Assistant Manager

AccorHotels certified review
Laura T. Families - 26/12/2017
« Very comfotable stay »

Very comfortable stay, staff very friendly and hotel close to all Christmas markets on foot if you lie a 10 minute walk which we did. Would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you for your great response. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht Assistant Manager

TripAdvisor review
Family - 26/12/2017
« value for momey »

the hotel is not in a central location. but a metro st. is a few moments to go in the corner of rhe street there is a supermarket and a nice caffe for breakfast the staff was'nt helpful the rooms are big breakfast is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear 106israelr, thank you for staying with us and sharing your experience. But we deeply regret that we did not meet all of your expectations. Especially the unfriendliness of our staff doest not reflect on our standards. Please accept our sincererst apologies. We will share your comments with our team and take the appropiate measures to prevent future occurrence. It is our hope to welcome you again and to show you a better service. Kind Regards Claudia Ulbricht

AccorHotels certified review
Beth Business - 24/12/2017
« Great stay »

Everyone was very helpful. The room was clean. Nice to have a desk area and a couch for my two week stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth, Thank you for the great review of our hotel. So good to read that you enjoyed your stay and we will share your feedback with our team. Looking forward to welcome you again very soon. Sincerely, Claudia Ulbricht Assistant Manager

AccorHotels certified review
Phil W. Families - 22/12/2017
« Comfortable and satisfying »

The hotel is well situated, 15 minutes walk from Alexanderplatz, and next to Spittelmarkt U-Bahn Station. Checkpoint Charlie, Potsdamer Platz, and Gendarmemarkt are all within easy walking distance. The hotel staff were very accommodating and friendly. The rooms were extremely clean. Some milk with the tea and coffee would have been nice. Breakfast was very good but at 21 euros, so it should have been. For my children it was only 3 euros each, so overall not too bad. There was a lot of choice. All in all a very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. But we regret that the kettle in your room was not working well. Please accept our apologies for this incident. Our technician will check and fix this problem. Thank you for sharing your experience and we hope to welcome you again at our hotel. Sincerely, Claudia Ulbricht Assistant Manager

AccorHotels certified review
B. Families - 18/12/2017

Very good breakfast. Very friendly staff (both in reception and responsible for room service). For four people (family with two children) bathroom was too small. Very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zukula, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Claudia Ulbricht Assistant Manager

AccorHotels certified review
Karen Couples - 17/12/2017
« Lovely hotel with friendly staff »

We enjoyed our stay. The staff were all friendly and welcoming. The rooms a good size with very comfy beds. The location very good and close to the sights. The added bonus was the breakfast that was included and of a very good standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you for the great response. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht Assistant Manager P.S. Share your good experience with other guests and recommend us on TripAdvisor https://www.tripadvisor.de/Hotel_Review-g187323-d250454-Reviews-Novotel_Berlin_Mitte-Berlin.html#REVIEWS or give us your “like” on Facebook https://www.facebook.com/NovotelBerlinMitte/?fref=ts.

AccorHotels certified review
Philip Couples - 17/12/2017
« Excellent stay »

This was an extremely enjoyable stay. The hotel is centrally located and within a very short distance of Spittalmarkt on the central U2 line. The room was spacious and clean, with good facilities. The breakfast was outstanding, with a vast variety of possibilities hot and cold, including ado it yourself waffles. The staff were friendly and helpful. Thoroughly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claudia Ulbricht Assistant Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 64.00 EUR Non member rate
From 64.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 920 m Mercure Hotel & Residenz Berlin Checkpoint Charlie
Mercure Hotel & Residenz Berlin Checkpoint Charlie
From
From 71.00 EUR Non member rate
From 66.03 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 970 m Sofitel Berlin Gendarmenmarkt
Sofitel Berlin Gendarmenmarkt Hotel
From
From 107.20 EUR Non member rate
From 98.62 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.4 km ibis Styles Berlin Alexanderplatz
ibis Styles Berlin Alexanderplatz Hotel
From
From 59.00 EUR Non member rate
From 56.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis budget Berlin City Potsdamer Platz
ibis budget Berlin City Potsdamer Platz
From
From 49.00 EUR Non member rate
From 49.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BERLIN
See rates