Hotel - Novotel Berlin Mitte
Novotel Hotel Novotel Hotel

Novotel Berlin Mitte Hotel

4.0/5 3,114 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Fitness centre
  • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 227 non-smoking rooms
  • 21 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 4,672 reviews

Our guest reviews for Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,114 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
finbarrjohn Family - 13/07/2018 TripAdvisor review
« Disappointed with the initial welcoming »

I always choose Mercury hotel for their family size rooms. After this visit I think I will look for a different hotel. The receptionist was very unwelcoming and rude. We arrived late and she acted like our room was gone preaching and giving us a lecture as supposed to gently informing us about letting the hotel know about the late arrival. When we requested an extra duvet for a child after paying for an extra service for that child she made a smirky comment about it making us feel very uncomfortable. At that stage it was far too late to look for another hotel. After a long day travelling the unfriendly service was the last thing we wanted to deal with especially in a place that prides itself for a family friendly atmosphere. On the good side the service in the morning was very pleasant.

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Affordable, comfortable hotel in a good location »

My four-night stay at the Novotel Mitte was great - it was comfortable, clean and quiet. Staff responded to my requests, and were helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We appreciate your great comment regarding your stay at our hotel. It is always a pleasure to receive positive feedback which we will share with our team. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Kind regards, Elisabeth Weissenborn-Salge Executive Secretary

Carl Business - 05/07/2018 AccorHotels certified review

Good location, tight place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay and the location of the hotel. But we regret that your experience with the room size did not meet your expectations. We hope to welcome you back again so your next visit will be more pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Anonymous Business - 03/07/2018 AccorHotels certified review
« Always a pleasure - great location for a business trip. »

Lovely as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from Berlin, Elisabeth Weissenborn-Salge Executive Secretary

Greg A. D. Couples - 30/06/2018 AccorHotels certified review
« Great staff not so good accommodation. »

We found the hotel in poor confition. Our room was in need of repair with damage to bathroom door. Room not up to standard re cleanliness. Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for choosing our Novotel Berlin Mitte during your stay in Berlin. We appreciate your compliment regarding the friendliness of our staff. But we regret that your experience with the room did not meet your expectations. This does not reflect on our standards. The housekeeping team is informed to set a staff training to prevent future occurrences and our technicians will repair the bathroom door immediately. For compensation we would like to inform you, that we will credit 1700 points to your Le Club account. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Family - 30/06/2018 TripAdvisor review
« Nice stay »

The Novotel Berlin Mitte was totally nice for stay in and seeing Berlin. the location is good enough to see the old town even by walking, the bus station and subway is in distance of 1 minute walking. the room was clean same as all Novotels and in same layout. room facilities were enough for a relax stay. the reception staffs warmly welcomed and treated friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you very much for your kind comment. We are glad that you spent a pleasant stay at our hotel and would be delighted to welcome you back again soon. Best regards, Elisabeth Weissenborn-Salge

Anonymous Business - 29/06/2018 AccorHotels certified review
« One of the most helpful hotels I have ever stayed in. »

Despite several challenges with some of my colleagues being delayed due to visa complications, the hotel went out of its way to help me. Particularly Jennifer Hoh who is just an exceptional employee and a credit to your

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your fantastic feedback. It is always a pleasure to receive positive comments, which we will share with our team. We would be delighted to welcome you back again to our hotel soon so your next visit will be as pleasant as the previous one. Best regards from Berlin, Elisabeth Weissenborn-Salge Executive Secretary

Marie F. Families - 27/06/2018 AccorHotels certified review
« Very nice. »

The bed was too hard but the shower amazingly relaxing like a warm soft rain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you very much for your good feedback. We are glad that you enjoyed your stay and the shower. But we regret that your experience with the bed did not meet your expectations. You will receive more benefits for your membership when you reach the next level. Please login to your Le Club account to see all the details. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Nikhil R. Families - 23/06/2018 AccorHotels certified review
« Satisfying »

The stay has been excellent. The reception staff were polite and very helpful. The room was neat and clean. We liked the choice of colour in the bathroom which was nice. Overall a very satisfying stay in the hotel. We would definitely like to come back to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your fantastic feedback. It is always a pleasure to receive positive comments which we will share with our team. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards, Elisabeth Weissenborn-Salge Executive Secretary

Giuseppe Families - 19/06/2018 AccorHotels certified review
« Too small space, too expansive bar »

The room was not enough large for my family (4 people) and it was not so clean; the price of a bottle of water (€ 6,90 !!) is very expansive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for taking the time to share your feedback with us. We regret that your experience with our hotel did not meet your expectations. You are more than welcome to tell us all your concerns during your stay, so we have the chance to make it as comfortable as possible. If the room should be to small, we offer our guests to book a second room for the children for half a prize. We hope to welcome you back again soon so your next visit will be more pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Alf Couples - 18/06/2018 AccorHotels certified review
« Comfortable room, efficient and helpful staff and extremely good food especially breakfast. »

We greatly enjoyed our stay.The hotel was very comfortable,the staff were friendly and helpful and the food and service in the restaurant were impressive.Breakfast was particularly good. Also in a good location for sightseeing etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your great feedback regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive comments, which we will share with our team. We would be delighted to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards from Berlin, Elisabeth Weissenborn-Salge Executive Secretary

Andrew, U. Families - 17/06/2018 AccorHotels certified review
« good, not exceptional »

Good, only issue was that we weren't told at check in that we had to open an account, and couldn't charge bar drinks to our room. Bar staff weren't able to do this. Slightly annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay. But we regret the misunderstanding with the open account to charge on the room. Please rest assured that we will take the approximate measures to address the problem to prevent future occurrences. You will receive more benefits for your membership when you reach the next level. Please login to your Le Club account to see all the details. We hope to welcome you back again so your next visit will be more pleasant than the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Couples - 16/06/2018 TripAdvisor review
« Just fine but ready for a makeover. »

The hotel was ‘fine’ but in need of a modernisation soon. The price was accurate for the decor so if price is of up most importance, then this is ideal. The rooms had everything one would need but are a bit behind other hotels in the Accor chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for sharing your feedback with us. We are glad that you enjoyed your stay and we hope to welcome you back again soon. Sincerely, Elisabeth Weissenborn-Salge

Fred F. I. Families - 13/06/2018 AccorHotels certified review
« Perfect location, friendly staff, nice room, good breakfast »

Friendly and helpful staff helped make this a great stay in Berlin. Nice room with comfy bed and clean facilities. Breakfast selection was excellent. Location of the hotel perfect as within easy reach of U-Bahn and close to river. All in all, would recommend highly and I hope to be back in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback, which we will share with our team. We would be delighted to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards, Elisabeth Weissenborn-Salge Executive Secretary

Oksana Couples - 12/06/2018 AccorHotels certified review

My booking paid with points was cancelled as it was mad till 6 p.m only - I didn’t get any reminder. Late check out mentioned at the desk during check in was ignored as our key was blocked at 3 p.m next day. Everything was settled w/out extra costs but extra efforts was required

Flory Families - 11/06/2018 AccorHotels certified review
« Great hotel, great staff, room was beautiful »

Room was nice and well furnished, staff was really helpful and the location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your great feedback. It is always a pleasure to receive positive comments, which we will share with our team. You will receive more benefits for your membership when you reach the next level. Please login to your Le Club account to see all the details. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards from Berlin, Elisabeth Weissenborn-Salge Executive Secretary

Peter B. Families - 09/06/2018 AccorHotels certified review
« Good. »

We arrived by car, and I discovered the day before our arrival that I needed an Umwelt Plakette in order to drive in Berlin. Luckily, the hotel in Greding where we were staying was able to help us and contacted a local garage where we bought the windscreen sticker. No mention is made of this requirement on your website. I suggest you remedy this as soon as possible and provide a link that tells your customers how and where to buy the sticker. I believe the Umwelt Plakette is also required in other German cities, apart from Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you for your good review. We are glad that you enjoyed your stay. But we regret the inconvenient occurrences caused by the required pollution badge in Berlin. You are more than welcome to ask us before, during and after you stay so no questions remain unanswered. We hope to welcome you back again so your next visit will be more pleasant as the previous one. Sincerely, Elisabeth Weissenborn-Salge Executive Secretary

Nickb Couples - 09/06/2018 AccorHotels certified review
« Excellent stay »

Great hotel, excellent staff, perfect room, great location, good restaurant on site too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your great feedback. It is always a pleasure to receive positive comments which we will share with our team. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards, Elisabeth Weissenborn-Salge Executive Secretary

Dawne Families - 07/06/2018 AccorHotels certified review
« Completely satisfied, excellent hotel choice. »

Great hotel. Stayed with my family. Me, hubby and two boys aged 14 & 9. Fab base, really close to Underground, making it easy to get around the city. Breakfast was great, enjoyed by all the family. Hotel staff very helpful. Highly recommend hotel, location and Berlin, cool city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, We very much appreciate your great feedback regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive comments, which we will share with our entire team. You will receive more benefits for your membership when you reach the next level. Please login to your Le Club account to see all the details. We would be delighted to welcome you back again to our hotel soon so your next visit will be as pleasant as the previous one. Best regards, Elisabeth Weissenborn-Salge Executive Secretary

Gerald M. Families - 05/06/2018 AccorHotels certified review
« Alles in Ordnung at Berlin Mitte »

Comfortable beds, fabulous breakfast and friendly staff. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novotel Guest, Thank you very much for your great comments. We are glad that you enjoyed your stay. You will receive more benefits for your membership when you reach the next level. Please login to your Le Club account to see all the details. We hope to welcome you back again to our hotel soon so your next visit will be as pleasant as the previous one. Kind regards, Elisabeth Weissenborn-Salge Executive Secretary

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