Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,235 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,145 reviews

Our guest reviews for Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,235 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Pamela H. Couples - 12/12/2018 AccorHotels certified review
« P H. »

small issue with the morning breakfast which was not on the morning checklist, which put us off having breakfast the following day. The room was stuffy and the air conditioning did not seem to deliver cooler air? We wondered about the welcome drink but didn't realize that there was a coupon inclosed with the door card probably our mistake.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Pamela, Thank you for taking the time to review the hotel, please accept my apologies for the issue you face during your stay. I have shared you comments with our restaurant manager and maintenance manager who will looked into what occurred in order to prevent the same issues from happening in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Anonymous Couples - 12/12/2018 AccorHotels certified review
« Okay »

Not the usual Accor standard

Vicki Solo - 12/12/2018 AccorHotels certified review
« All went smoothly »

From smooth checkin to room allocation then dining experiences to positive clear communication with reception, I enjoyed my stay.

Peter B. Couples - 12/12/2018 AccorHotels certified review
« Very convenient location, friendly staff, comfortable and quiet. »

Staff are friendly and always willing to assist if needed, the rooms albeit small are quiet and comfortable. We found the location very good and restaurant superb.

M. Solo - 11/12/2018 AccorHotels certified review
« Good value central hotel »

Nice sizeable comfortable room, hotel had all amenities I needed. Nothing special but good value for Wellington.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel and we hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Daniel V. B. Couples - 11/12/2018 AccorHotels certified review
« met easily our expectation »

Location fine ,right in the middle of the CBD and almost next to the cable train entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Daniel, Thank you for taking the time to review the hotel and we hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

John W. Couples - 11/12/2018 AccorHotels certified review
« Very enjoyable stay »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Hi John, Thank you for the positive feedback and we look forward to welcoming you back in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Kathleen E. Friends - 11/12/2018 AccorHotels certified review

Lovely hotel. Breakfast Buffet delicious with lots of choices. Would like Dinner to start earlier than 1800.

Mike B. Couples - 11/12/2018 AccorHotels certified review
« Great holiday in Wellington Novotel »

Courteous, clean, convenient.

Gwen K. Couples - 10/12/2018 AccorHotels certified review
« Great staff, lovely room! »

We had a great experience. Manisha was so helpful and gave us her full attention to get us a room we liked and understood the parking, the breakfast and everything the hotel had to offer. She really made our stay a very pleasant one.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Gwen, Thank you for the positive feedback and for acknowledging Manisha's hard word. Hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Linden Business - 10/12/2018 AccorHotels certified review
« Just ok »

Staff were ok, gym was very poor, meals just ok. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, we appreciate the time and effort. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Perryb Solo - 10/12/2018 AccorHotels certified review
« A very efficient stay enlivened by helpful staff! »

I had a great stay here recently. My room (901) was very much to my taste and the Caucus Restaurant and small mini gym experiences were good for both body and soul. All the staff were pleasant and friendly for example helping with storing my bag and keeping my account open after having checked out of the room but staying for another lunch at Caucus prior to taking a taxi to Wellington Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Perry, Thank you for the positive feedback, hope to see you again soon Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Kay Business - 10/12/2018 AccorHotels certified review
« always friendly extra mile service »

great as always

Our hotel has responded to the review
Our hotel has responded to the review

Hi Kay, Thank you once again for the great feedback and we look forward to your next visit. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

B K. Business - 10/12/2018 AccorHotels certified review
« Everyone helpful and able to answer all questions. »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Hi B K., Thank you for taking the time to review the hotel and we hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Carolyn H. Business - 09/12/2018 AccorHotels certified review
« Comfortable and clean :) »

The team on the desk were quick to receive me and check me in and willing to show me anything I needed as this was my first time at Novotel. The room was clean comfortable and lovely. Check was great and the option to get the invoice etc email was great - no paper. :)

Our hotel has responded to the review
Our hotel has responded to the review

Hi Carolyn, Thank you for your feedback and hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Chrissie M. Business - 09/12/2018 AccorHotels certified review
« Great food and great staff »

I really enjoyed staying at the Novotel. The top of the list was the staff, always so positive and friendly. A close second was the wide range of food on the room service menu, which was both wholesome and with large portions. I loved the Nespresso that I had on week two of my three weeks there. I would recommend this place to others above all the other places that I have stayed at in Wellington.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Chrissie, Thank you for the great feedback and we look forward to your next visit. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Dennis F. Families - 09/12/2018 AccorHotels certified review
« Comfortable, well fed and impressed with the friendliness and professionalism of the staff. »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Dennis, Thank you for the great review! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Natalie Families - 08/12/2018 AccorHotels certified review

We found it difficult to find somewhere to park when we first arrived as all the valet parks outside and in the underground parking were full. Once inside, reception was busy with a lot of people complaining of keys not working. The receptionist advised that valet parking was $30 or we could self park next door for $20. As we had seen the valet parks were all full we drove next door but this displayed that it was $28 until 6am. Not wanting to move the car at 6am we drove back to see if any valet spots were now available which there were. Hotel room was clean and tidy and we ordered room service which was delicious. In the morning we asked if it was possible to have a late checkout until 12 which we were advised it was and was free of charge which was great as we were catching the Bluebridge at 1230 and meant we didn’t need to move the car. I am however disappointed that my card still has the initial $199 hold against my card a week later.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Natalie, Thank you for taking the time to review the hotel, we appreciate the feedback and will take your comments on board. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Private Families - 08/12/2018 AccorHotels certified review
« Met expectations »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Kevin E. Business - 08/12/2018 AccorHotels certified review
« Tidy and clean, great location »

2 nights, very pleasant

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