Novotel Wellington Hotel 4 stars

TripAdvisor rating 4.0/5 2,333 reviews
Novotel Wellington
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+ 22 Services
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Room 1

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Superior Twin Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Superior Room with 1 King Bed and City View

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Superior Room with 2 Double Beds and City View

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Executive Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,856 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,333 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

awesome clean tidy rooms, friendly accomodating staff

Customer review rating 4.4/5

Anonymous Business - 16/10/2019 AccorHotels review

very good

Dear Samuel, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Relaxing clean fabulous location!!

Customer review rating 4.4/5

Julz Families - 16/10/2019 AccorHotels review

Loved the location easy check in and out. Great staff at bar and restaurant. Only feedback is get rid of the tubes in bathroom and have permanent bottle pumps hanging in shower for shampoo conditioner shower gel. A real nuisance opening pathetic little tubes when you suffer from arthritis.

Hi Julianne, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Great service and high quality

Customer review rating 4.4/5

Sophie Families - 16/10/2019 AccorHotels review

After turning up without booking after an issue with another hotel, Novotel were extremely accommodating and provided a flawless service. Room had an awesome view and we had a very comfortable stay. Thanks!

Hi Sophie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Great location and spacious room.

Customer review rating 4.4/5

Annelise Friends - 15/10/2019 AccorHotels review

Staff were very friendly. Great location - easy access down to Lambton Quay and TSB Arena. Decor was a little tired and overall not too bad. However, despite the rooms being clean, tidy and spacious, I was very alarmed by some of the decor. Especially the curtains which were white with a dark red abstract splatter pattern on them, which made it look like someone had been murdered in my hotel room. Not the most comforting of sights.

Hi Annelise, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Pricey, but good service

Customer review rating 4.4/5

Anonymous Friends - 15/10/2019 AccorHotels review

We got good service, but the room was quite simple and small for $400.

Dear Jodie, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Nice and tidy

Customer review rating 4.4/5

Rana Families - 15/10/2019 AccorHotels review

Small room and beds but well looked after.

Dear Rana, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Relaxing

Customer review rating 4.4/5

D J. S. Couples - 15/10/2019 AccorHotels review

Very comfortable and quiet room with views of the city with harbour in the background. Great access to the central city shopping and restaurants.

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Great location for wow. Fantastic beds

Customer review rating 4.4/5

Shaundra Friends - 15/10/2019 AccorHotels review

Friendly efficient checkin. Beds and pillows were super comfortable. Great location for shopping and TSB Arena.

Dear Shaundra, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Convenient to destination

Customer review rating 4.4/5

Shelley D. Families - 15/10/2019 AccorHotels review

Location was good. Having to walk through dining area to lift was confusing. Didn’t have breakfast at hotel because I thought 25$ was expensive

Hi Shelley, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Shaun W. Couples - 14/10/2019 AccorHotels review

Seating in room was very poor and lobby not much better. More cpmfy chairs needed, lobby felt like canteen

Dear Shaun and Kay, Thank you for the review of our hotel! We hope to see you again very soon. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

2 hour wait for room service, then only delivered half of 1 of the 4 meals ordered

Customer review rating 4.4/5

Gm Families - 14/10/2019 AccorHotels review

Parking was non-existent. Check and was lacking crucial information particularly with no information folder in the room. For meals ordered on room service after two hour wait only half of one of the four meals are right. Gluten-free meals ordered yet a wooden chopping board with wheat crackers on it was delivered as an apology for the lateness which of course was in edible to most of the family. The only gluten-free breakfast available was dry toast without any condiments as the continents were not available in packages and. Appalling experience. Will never stay here again

Dear Merrin, Thank you for taking the time to tell us about your recent experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised, and investiagte some of the long wait times you encountered. We appreciate your sharing your concerns. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

One Night - good sleep

Customer review rating 4.4/5

Michael Couples - 14/10/2019 AccorHotels review

check in was smooth - slightly put off by the fact I paid with a debit card and because it wasn't a credit card i had to put $100 bond. This was returned but I had no prior warning

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Great stay, great staff, central to the city

Customer review rating 4.4/5

Maggie Business - 14/10/2019 AccorHotels review

Overall we were happy with the service - except on 2 occasions no shower gel was left :-(

Dear Margaret, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Relaxing stay in great location

Customer review rating 4.4/5

Dorothea D. Friends - 13/10/2019 AccorHotels review

Friendly staff in good size room with very comfy beds. Great location with direct lift access to Lambton Quay.

Hi Dorothea, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

A good experience

Customer review rating 4.4/5

Anonymous Friends - 13/10/2019 AccorHotels review

Clean and tidy. Very odd walking through the restaurant to the lift.

Dear Diana, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

WOW Weekend

Customer review rating 4.4/5

Andrea Friends - 13/10/2019 AccorHotels review

I recently stayed for 2 nights at your hotel. It was a busy weekend but we were slightly disappointed to come back to our rooms after lunch to find that it had not been serviced. It was not serviced until after 3pm. We walked back to the hotel late at night and discovered we could no longer access the lift from Lambton Quay and had to walk all the way around. Beds were comfortable.

Dear Andrea, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken onboard your comment. When the hotel is full and it is a day of large turnover, our housekeeping team are busy. I am sorry that it did take a while for the team to attend to your room. In the future, please do not hesitate to call recpetion and request your room be serviced at a particular time which is convenient for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Sherman Assistant Manager Novotel Wellington

Great stay at Novotel Wellington

Customer review rating 4.4/5

Su Families - 13/10/2019 AccorHotels review

The highlight was probably the beds, extremely comfortable. The room was a good size, bathroom was adequate with plenty of room for toilet bags etc (missing in so many hotel bathrooms), the location was excellent, check-in and -out were quick and easy and breakfast tasty. It is very odd that people coming up from Lambton Quay have to walk right through the food part of the dining area - as the view from the dining area windows is not really a view worth having, maybe the hotel could look at making the walkway from the lift go past the windows (ie turn left out of the lift rather than turning right). If you had a mesh curtain it would still let the light through to the dining area. Would happily stay here again.

Hi Susan, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Mr D M.

Customer review rating 4.4/5

D M. Families - 13/10/2019 AccorHotels review

Great for all the things we needed to do. Handy to places we wished to see. Clean and comfortable. Room service was very quick.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Leigh M. Friends - 13/10/2019 AccorHotels review

Very busy hotel due to WOW but great staff help

Hi Leigh, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

WOW

TripAdvisor rating 4.0/5

loretta775 Friends getaway - 13/10/2019 TripAdvisor review

Have been here many times and always have had excellent service and convenient to Lambton Quay Shops, Railway Station, Buses etc. Also very near the Cable Car to go to Botanical Gardens, Zealandia or take a bus to the Zoo.

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