Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,221 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,991 reviews

Our guest reviews for Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,221 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Marsha A. Families - 11/11/2018 AccorHotels certified review
« Mother Daughter getaway Pink star walk for breast cancer »

As always excellent service and lovely time staying at Novotel. Very helpful and understanding as I wanted to use some of my points to stay an extra night and the staff could not of been more helpful in assisting me to do so.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Marsha, Thank you for the great feedback, it is always a pleasure having you stay with us and we look forward to your next visit. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Sew C. Couples - 10/11/2018 AccorHotels certified review
« Very pleasant stay »

We spent one night at Novotel Wellington in the Executive Room. The room was spacious, clean and comfortable . The bed was very comfortable . The amenities are excellent - kettle, coffee, tea, Nespresso machine and coffee , plus two complimentary bottles of water. We requested fresh milk and extra tissues and it was delivered very promptly. Check in and check out was very friendly and efficient. We had breakfast at the restaurant and the staff were friendly and warm. Overall, we are very pleased with our stay, and would come back again to Novotel. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sew, Thank you for the great feedback, i am glad that you enjoyed your stay with us! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Jim L. Business - 10/11/2018 AccorHotels certified review
« The room was good and the location excellent. The breakfast was good too. The hotel though needs a facelift. »

All good and no complaints, albeit check in was a bit painful as could not be found in the system, and then I suddenly “was”. That was all a bit weird.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jim, Thank you for your feedback and hope to see you again in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Anonymous Business - 09/11/2018 AccorHotels certified review
« Great »

Lovely beds and great food

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, hope to see you again soon! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Neville B. Families - 08/11/2018 AccorHotels certified review
« Good spot modern fittings helpful staff »

We enjoyed the hotel it is in a great central spot is well fitted out and the staff could not be more helpful. We used the car park next door one night I feel that an instruction sheet would have been helpful. Breakfast was great and our room was always well cleaned to a very high standard compared to other hotels in this country and Australia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neville B., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Anonymous Business - 08/11/2018 AccorHotels certified review
« Perfect »

Welcoming staff and lovely rooms

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Peter Johnson Assistant Manager Novotel Wellington

Denyse W. Business - 08/11/2018 AccorHotels certified review
« Very comfortable and very central »

Your frontline staff were very pleasant , friendly and obliging- Easy booking in system- room was great

Our hotel has responded to the review
Our hotel has responded to the review

Hi Denyse, Thank you for the great feedback! hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Kate Couples - 07/11/2018 AccorHotels certified review
« Staff were excellent »

Had a wonderful stay and appreciated how accomodating the staff were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Well appointed modern room with easy access to Wellington city, the waterfront and cultural centres »

Enjoyed the location, the well appointed and cleanliness of our accommodation and friendly efficient staff when needed. Perhaps indicate in advertising type of vehicle parking available especially for NZ residents coming to the city.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, we appreciate the feedback and will take your comments on board. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Very nice place and great service. »

It was great, the staff was very nice and helpful, the installation was great and a good experience overall.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Peter Johnson Assistant Manager Novotel Wellington

Phil C. Families - 07/11/2018 AccorHotels certified review
« Enjoyable stay, great breakfast. »

Everything was fine except the bed, it felt like there was a dip in it about halfway down, not a great nights sleep I'm afraid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil C., Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately our beds are on the softer side. Should you stay with us again, allow us to try and find you a bed that would better suit your needs. Alternatively we also offer bed boards to help give a bit more firmness. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Lars L. H. Business - 07/11/2018 AccorHotels certified review
« Such a great experience - every week! »

Lovely team that always make me feel so welcomed! Thanks heaps for that :-)

Our hotel has responded to the review
Our hotel has responded to the review

Hi Lars, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Peter Johnson Assistant Manager Novotel Wellington

Fionna Friends - 07/11/2018 AccorHotels certified review
« Lovely overnight stay »

The room was lovely, the breakfast was awesome. Would have been nice to have some cocktails/mocktails on the drinks list in the bar (it was a girly night out) but the service we received on checking in and at breakfast was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fionna, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Roamingkiwi58 Couples - 07/11/2018 AccorHotels certified review
« Another excellent stay at Novotel Wellington »

This was a repeat visit to a nice hotel. Comfortable, clean, spacious rooms. We had a nice view to the harbour from floor 10. Will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RoamingKiwi58, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Jo C. Couples - 06/11/2018 AccorHotels certified review
« Great catch up with friends »

We came down for the Kapiti Arts trail staying in Wellington to also catch up with friends we were upgraded which was wonderful, however the television premier Sky channel keep freezing making it difficult to watch the movie. Really appreciate the book on Wellington we were given

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jo, Thank you for taking the time to review the hotel, please accept my apologies for the issues faced with the tv, we have had our maintenance team look into this to prevent future issues. I am glad that you enjoyed the gift and hope to see you again in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Sue B. Couples - 06/11/2018 AccorHotels certified review
« Great staff, great location, great facilities »

As above, great service, rooms were awesome, restaurant was inviting

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sue, Thank you for the great feedback, hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Kerri Business - 06/11/2018 AccorHotels certified review
« Very pleasant »

As always staff were friendly and helpful. Room was nice and the bed was comfortable (always a bonus!)

Our hotel has responded to the review
Our hotel has responded to the review

Hi Kerri, Thank you for the great feedback, hope to see you again soon! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Alex Families - 06/11/2018 AccorHotels certified review
« Would happily stay again »

Only downer was not getting served a side of roast vegetables despite asking a second time for them.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Alex, Thank you for your feedback, i have shared your comments with our restaurant manager who will follow up with his team. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Roger Couples - 06/11/2018 AccorHotels certified review
« Comfortable and central »

A perfect hotel for exploring Wellington. Central to most objects of interest. Accomodated our requirment for a late check out. Food was great. Staff more than pleased to help us out.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Roger, Thank you for the positive feedback, hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Mark D. Families - 06/11/2018 AccorHotels certified review
« Easy, comfortable and enjoyable »

Great as always. However when using my Accor membership card for dinner, for my family, the staff member insisted I use a physical card or he couldn't apply the discount. I protested at this and after some discussions he applied a 25% discount. He also refused to apply a free drinks voucher which I had been provided. I paid the amount at the bar and then went to reception to see the Duty Manager. After explaining my situation breifly he applied the voucher and appropriated discounts. There was an issue with crediting my card, but basically took 25 mins to resolve. It was unnecessary and was the first time someone disputed the card and its discounts. My children were tired and grumpy and I sent them to their rooms. The Manager was exemplary. Great recovery Mark D.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mark, Thank you for taking the time to review the hotel, I am disappointed to hear that you had issues in the restaurant. I have shared your comments with our Restaurant Manager who will investigate with his team in order to prevent the same issues from occurring in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

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