Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,169 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 4,490 reviews

Our guest reviews for Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,169 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David N. Couples - 10/07/2018 AccorHotels certified review
« Disappointed »

I have stayed at this hotel many times as it is good, but when I arrive by car your valet parking is terrible the space out front is ALWAYS FULL!

Our hotel has responded to the review
Our hotel has responded to the review

Hi David, Thank you for taking the time to review the hotel, unfortunately the space in front of the hotel is a council loading zone which we have no control. If you return in the future you can utilize the hotels loading area which is the driveway on the left hand side of the hotel and then the team can assist with luggage and valet parking from there Thank you once again for your feedback. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Ruth Business - 09/07/2018 AccorHotels certified review
« Improved »

Reception staff were much more friendly this time. Room was clean and tidy. For me the only thing I'd recommend is to upsell the other facilities. I've stayed a couple of times but I've not used the restaurant or even visited the library etc. I have no idea what gym facilities there are either. I know all this information is probably in brochures in the room but mentioning it on check in or asking if we used them on check out would increase your uptake on the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ruth, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kunal Bhasin Night Manager Novotel Wellington

E H. R. Business - 09/07/2018 AccorHotels certified review
« Friendly and comfortable »

it was friendly the staff were welcoming the room was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for your feedback regarding you recent stay with us, hope to see you again in the near future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Toni Couples - 09/07/2018 AccorHotels certified review
« Enjoyable Stay »

A comfortable, enjoyable stay. Loved the amazing breakfast deal, cant be beaten. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Toni, Thank you for the positive feedback, hope to see you again soon, Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Lars L. H. Business - 08/07/2018 AccorHotels certified review
« Amazing staff! »

Amazing staff that makes me feel so welcomed every week! Thanks for that! Last couple of weeks room were not as great as used to but ok. Looking forward to staying with you again!

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Mr Lars, Thank you very much for reviewing your recent stay with us. We are delighted to see you are happy with our guest service and we are sorry about the room, we will try to allocate the room that you stay in the most. Thanks you for the feedback and we look forward to seeing you in the future. Kunal Bhasin Night Manager Novotel Wellington

Peter I. Couples - 08/07/2018 AccorHotels certified review
« Excellent staff , very comfortable room »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Hi Peter, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Anonymous Families - 08/07/2018 AccorHotels certified review
« Helpful, peaceful & comfortable. »

Helpful, peaceful & comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, hope to see you again soon. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

David Business - 07/07/2018 AccorHotels certified review
« Another pleasant stay »

Great place to holiday or work from.

Our hotel has responded to the review
Our hotel has responded to the review

Hi David Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Reg C. Couples - 05/07/2018 AccorHotels certified review
« Central, good staff, pleasant room, got what we expected »

See above. Visiting friends & having a break away from home. The hotel is well situated does all its rating says, very nice obliging staff, good buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Reg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

Couples - 03/07/2018 TripAdvisor review
« Faultess Hotel »

Excellent friendly, easy check in. Just a fantastic location, with a lift dropping you straight down on to Lambton Quay. The room was spacious, clean, quiet, nicely furnished and a big bonus was several SKY TV movies channels, which you don't often get these days when wanting to just chill in your room!

Anonymous Solo - 02/07/2018 AccorHotels certified review
« Great accommodation, food average »

Had lunch and dinner at the hotel. The fish for lunch was well over cooked but both the chef and the waiter served it up like that. Dinner was good

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for leaving a feedback about your recent stay at the Novotel Wellington, it is a shame that your experience at the restaurant was not satisfactory. I have shared your comments, regarding the fish, with the restaurant manager and the head chef and they are taking the appropriate measure to avoid the situation in the future. I am happy to read that your experience with the room was good and I hope the next time you stay with us the restaurant experience will also be a great one. Warm Regards, Kunal Bhasin Night Manager Novotel Wellington

Gael Couples - 02/07/2018 AccorHotels certified review
« Great service from the time we arrived »

Very helpful from the time of checking in, bag and clothing delivered to the room while I parked the car in the neighboring parking building. Bed ultra comfortable. Breakfast selection couldn’t be faulted. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Hi Gael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

Alicia Business - 02/07/2018 AccorHotels certified review
« It was satisfying »

The service was great during my stay, you have great staff. Bed was too soft and the room too hot unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Alicia, Thank you for the feedback regarding you recent stay at the Novotel Wellington. It is a pleasure for us to read that your stay was satisfactory and we are sorry that the beds were not as per your liking. Next time you stay with us, just let us know at check-in and we will be able to put a wooden board underneath your mattress which will give it some support thus it won't be so soft. Once again thank you for your valued review and we hope to see you again in the future. Regards, Kunal Bhasin Night Manager Novotel Wellington

Mark Business - 01/07/2018 AccorHotels certified review
« Great stay »

As always the hotel was clean and tidy. Food is excellent and service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Hi mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

Anonymous Friends - 30/06/2018 AccorHotels certified review
« Reliably good. »

Very comfortable. Close to amenities. Friendly efficient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jenni, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Anonymous Business - 29/06/2018 AccorHotels certified review
« Satisfactory »

No dramas, reasonably comfortable. Only there for one night, didn't eat in restaurant. Car Parking worked well

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

P.r. Business - 29/06/2018 AccorHotels certified review
« Great service and rooms »

My experience at Novotel Wellington was excellent. The staff are always helpful and the rooms are great.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Mr R., Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Sue Couples - 29/06/2018 AccorHotels certified review
« Was treat for son and daughter in law »

Both very happy would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ms. C., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

G. Families - 29/06/2018 AccorHotels certified review
« Great location and service »

My family of four were very comfortable in our city view room. Staff were friendly, location was excellent and the room was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ms G., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Night Manager Novotel Wellington

Annette Business - 28/06/2018 AccorHotels certified review
« Comfortable »

Staff were very friendly and helpful, food was excellent. I would like to see more gluten and dairy free food on the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Annette, Thank you for reviewing your recent stay at the Novotel Wellington. I shared your review with the team and we are all very pleased to read that your stay was comfortable and you found the staff very friendly and helpful. Your recommendation and the positive comment about the food in the restaurant has been shared with the Restaurant Manager and the head chef as well. We are glad that we could make your stay excellent and we hope you will choose to stay with us again in the future. Regards, Kunal Bhasin Night Manager Novotel Wellington

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