Novotel Wellington Hotel 4 stars

TripAdvisor rating 4.0/5 2,309 reviews
Novotel Wellington
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+ 22 Services
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Room 1

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Currently, close to our hotel

Wellington Cable Car, outing

From 01/01/2019 to 31/12/2019

At 186 m

In the footsteps of the Lord of the Rings in Wellington

From 01/01/2019 to 31/12/2019

At 4.8 km

Matiu Island in Wellington, visit

From 01/01/2019 to 31/12/2019

At 8.1 km

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,374 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,309 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Consistently good customer service

Customer review rating 4.4/5

Rochelle Solo - 11/07/2019 AccorHotels certified review

Great customer service and all the amenities you need. Excellent food.

Hi Rochelle, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great

Customer review rating 4.4/5

Damian Couples - 10/07/2019 AccorHotels certified review

No issues

Hi Damian, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great hotel

Customer review rating 4.4/5

Anonymous Families - 10/07/2019 AccorHotels certified review

Loved our stay

Hi Scott, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Anonymous Business - 10/07/2019 AccorHotels certified review

Hassle free

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

very good great staff

Customer review rating 4.4/5

Graeme A. Business - 09/07/2019 AccorHotels certified review

Can't complain at all very good overall.

Hi Graeme, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

hotel fit-out a bit tired. bad pillows & bed.

Customer review rating 4.4/5

Grant Friends - 09/07/2019 AccorHotels certified review

Okay but not up to previous Novotel standards.

Hi Grant, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I apologize for your experience with our bed and pillows. However, we appreciate these comments as they allow us to improve our services by passing them on to the appropriate department. Please note that for any inconveniences these issues caused during your stay, I will be crediting your account with complimentary points. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Quick and easy

Customer review rating 4.4/5

T Business - 09/07/2019 AccorHotels certified review

Overall very good, bathroom could have been a bit cleaner though. I was nearly charged for an item of food from the room, even though I did not have anything. Front desk was very helpful at removing it and ensuring I wasn't incorrectly charged

Dear T, We very much appreciate your comments regarding your stay at the Novotel Wellington. I apologize for your issues during your stay. Thank you for bringing them to our attention as it gives us an opportunity to improve our services. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Lovely weekend

Customer review rating 4.4/5

Rebecca S. Couples - 09/07/2019 AccorHotels certified review

Lovely experience with Novotel awesome $1 winter breakfast special, nice clean room very comfy bed and great central location extremely happy can’t wait to go back

Hi Rebecca, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Excellent

Customer review rating 4.4/5

Janette Families - 09/07/2019 AccorHotels certified review

Due to an issue before we arrived the room we booked wasn't available, the hotel staff kept us informed and when I enquired about some of the extras we had booked but weren't in the new room they sorted it immediately. Our stay was stress free and everyone was extremely helpful from the front desk staff to the lovely lady cleaning our room.

Dear Janette, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great friendly helpful service

Customer review rating 4.4/5

Fiona S. Friends - 08/07/2019 AccorHotels certified review

I had a lovely time very comfortable room, nice breakfasts and very friendly and helpful staff. Thanks

Dear Fiona, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Always very nice. We got a room upgrade which was nice. Rooms a nice and big. Only negative are the bathrooms are dated and carpet could be replaced.

Customer review rating 4.4/5

Angela D. Families - 08/07/2019 AccorHotels certified review

Same as above

Hi Angela, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We appreciate your input and will submit this information to the proper department so that we can ever improve the service that we bring to our guests. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

very enjoyable

Customer review rating 4.4/5

Nola Families - 08/07/2019 AccorHotels certified review

Check in staff were very helpful,really enjoyed stay. I feel it would have been helpful to have instructions in room for use of Nepresso machine.

Hi Nola, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Mr

Customer review rating 4.4/5

John. E. Business - 08/07/2019 AccorHotels certified review

Really good thank you

Hi John, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great Stay

TripAdvisor rating 4.0/5

Janette D Family - 08/07/2019 TripAdvisor review

We stayed at Novotel for 3 nights with our children and it was great! Excellent location, friendly and helpful staff. Great facilities. Easy to get around Wellington from the hotel and whatever we needed was not a problem.

Customer review rating 4.4/5

Anonymous Business - 07/07/2019 AccorHotels certified review

Staff were super helpful

Hi Nathan, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

very satisfiedr

Customer review rating 4.4/5

Dennis Families - 07/07/2019 AccorHotels certified review

really nice people that work there.., happy to help us when we are not sure we're in Wellington.

Hi Dennis, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Cant complain about anything

Customer review rating 4.4/5

Mike Families - 07/07/2019 AccorHotels certified review

Was great except I almost couldn’t use the parking building because of the hight of my vehicle. No problem though.

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Good location good staff

Customer review rating 4.4/5

Brian R. Families - 07/07/2019 AccorHotels certified review

Nice and clean room good reception experience and great location

Hi Brian, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Room was noisy.

Customer review rating 4.4/5

Jeremy Business - 07/07/2019 AccorHotels certified review

The room I was in (511) had constant banging and clanging from the elevators nearby. I didn't get a chance to talk to the staff. My checkout was confusing as well. I was booked in with a full charge back to my company but I was asked for my credit and then at checkout was asked to pay for my room myself as well. I had to find my own booking confirmation and show it to your staff. Surely you have that information already??

Dear Jeremy, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your comments regarding the sound as we will pass this information on to the proper department to help expedite the repair process for our lifts. Also, after looking at your reservation, it seems as though the information regarding your charge back didn't make it into our system. I'm sorry for the confusion upon check out but I'm glad that we were able to sort this out for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Jordan D. Solo - 07/07/2019 AccorHotels certified review

Great as usual

Hi Jordan, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
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