Novotel Wellington Hotel 4 stars

TripAdvisor rating 4.0/5 2,293 reviews
Novotel Wellington
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Room 1

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more
Novotel Wellington Meeting Room

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,829 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,293 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

A great nights sleep

Customer review rating 4.4/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Only stayed for one night

Hi Anonymous, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Wonderful experience!

Customer review rating 4.4/5

Rebecca G. Families - 19/04/2019 AccorHotels certified review

Room was super quiet and beds were really comfortable. The staff were extremely helpful throughout the whole stay. Great location!

Hi Rebecca, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington

First time stay as Paying silver Accor Plus member

Customer review rating 4.4/5

Kimai Business - 19/04/2019 AccorHotels certified review

I’ve stayed here before and been satisfied with the service. However, as a paying silver Accor plus member I had higher expectations. I made sure to ring through before my arrival to give my Accor plus number. The staff were generally great and so was the room quality. however there were Specific examples where i wasn’t pleased: - when arriving for business, I had a booking with full charge back and was asked to provide a personal credit card for security. I haven’t had to do this in the past and the staff member checking me out, confirmed that I shouldn’t have needed to do this. - although I received a single complimentary drink card upon arrival, I expected my husband who was with me to receive one as well. - my husband had hung the “clean my room” sign about mid-morning. the housekeeping staff member had been quite grumpy with him when he asked if she could make up the room, even though she hadn’t seen the sign up earlier. - at breakfast, 3 staff members had an argument (couldn’t understand because it was in Chinese I think) and we thought that was unprofessional. Overall, not a great first impression as a new Accor plus member and for a 4.5 star hotel.

Nice clean hotel

Customer review rating 4.4/5

Mark Business - 19/04/2019 AccorHotels certified review

Experience was good. Enjoyed the stay

Hi Mark, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Welcome to Wellington!

Customer review rating 4.4/5

R S. Couples - 18/04/2019 AccorHotels certified review

Our first experience in Wellington was a smiling, happy, and very helpful front desk reception. Upon entering our room we were very pleased with all that it offered especially the beautiful view of the city and harbor. Thank you very much!

Hi R S., Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Anonymous Business - 18/04/2019 AccorHotels certified review

Bed and pillows awesome

Hi Leonie, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Shanna C. Couples - 18/04/2019 AccorHotels certified review

All staff were super helpful and friendly. They were accommodating and went out of their way to make our stay amazing. They generally cared and made us comfortable.

Dear Shanna, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great room, comfortable and good breakfast.

Customer review rating 4.4/5

Lindsay S. Business - 18/04/2019 AccorHotels certified review

As per above

Hi Lindsay, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Absolutely loved this place

TripAdvisor rating 4.0/5

judz Couples - 18/04/2019 TripAdvisor review

The hotel is amazing and is such a fantastic location...The lift down 9 floors to Lambton Quay which is in the heart of the CBD and all the shopping you could wish for is located in the restaurant..the staff are very friendly and the buffet breakfast had all you could want to set you up for the day....I would highly recommend the Novotel and we look forward to staying there again in the near future.

Very comfortable room and very polite staff great breakfast

Customer review rating 4.4/5

Cameron M. Families - 17/04/2019 AccorHotels certified review

All in all great location and very warm,reception very helpful,housekeepers servicing excellent and great breakfast and evening meal will return again and highly recommended

Dear Cameron, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Easy all round

Customer review rating 4.4/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

Comfortable setting

Dear Bruce, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Great Weekend in Weĺington

Customer review rating 4.4/5

Ray B. Couples - 17/04/2019 AccorHotels certified review

Reception was welc omining Very comfortable room, central location, Godo food in the restaruant

Dear Ray, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great location, friendly and helpful staff

Customer review rating 4.4/5

Anonymous Families - 17/04/2019 AccorHotels certified review

Our stay was well managed, pleasant, and comfortable. The reception staff were very helpful and gave great advice on where to go. The room was spacious enough for our family of four. An improvement would be lower cost parking, or at least discounted for guests.

Dear Jo, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Nice hotel, Perfect situation

Customer review rating 4.4/5

P. Families - 17/04/2019 AccorHotels certified review

The hotel is nice and modern, and the situation is perfect as it’s close to a lot of tourist places to visit. Staff is very nice and helpful. Breakfast is small, but good quality. Rooms size are just correct, but modern.

Dear P., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Enjoyed our stay

Customer review rating 4.4/5

Helen T. Families - 17/04/2019 AccorHotels certified review

We enjoyed our stay at Novatel, Wellington. Family getting together for an excellent meal with great friendly service and tasty well presented food. It was nice to have an interesting varied menu for a mix of guests. It meant not having to go outside for those of us staying. The room was comfortable and clean. Breakfast was as always, plentiful and tasty. Reception friendly and efficient.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

A comfortable and relaxing stay

Customer review rating 4.4/5

Anne Friends - 16/04/2019 AccorHotels certified review

We had a good break and didn't spend much time in the room, but it had everything we needed and was quiet and clean.

Dear Anne, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Comfortable

Customer review rating 4.4/5

Anonymous Families - 16/04/2019 AccorHotels certified review

Pretty good, everything worked well

Hi William, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Felt like a valued returning customer

Customer review rating 4.4/5

Annette B. Business - 16/04/2019 AccorHotels certified review

Excellent, I stay with you quite often and it was nice to be greeted by name and welcomed back to Novotel, nice genuine care factor and friendly banter. Room was awesome, clean and tidy and everything I needed.

Dear Annette, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Average

Customer review rating 4.4/5

Bob Couples - 16/04/2019 AccorHotels certified review

Poor shower pressure.

Dear Bob, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize that you had issues with your shower pressure during your stay. I do thank you for sharing this information with us and we will pass this on to the appropriate department in order to prevent future occurrences. I have credited your account with complimentary points for any inconvenience this instance may have caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

It was an average stay with a few areas needing improvement.

Customer review rating 4.4/5

Tracy Families - 16/04/2019 AccorHotels certified review

Great location and friendly welcome. Unfortunately, the information regarding where to park and how to access entry back into the hotel was limited and could have been much more detailed to avoid confusion. The bath mat in the bathroom was stained with brown and room could have been vacuumed before we arrived.

Hi Tracy, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I apologize for your experience you had with the car parking and the room itself. I do thank you for your feedback as this does help us to improve our services to all guests. I will be passing this information on to the appropriate departments in order to assess how to improve said services. I have also refunded you one nights parking as compensation for any issues you had during your stay. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
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