Novotel Wellington Hotel 4 stars

TripAdvisor rating 4.0/5 2,307 reviews
Novotel Wellington
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Currently, close to our hotel

Wellington Cable Car, outing

From 01/01/2019 to 31/12/2019

At 186 m

In the footsteps of the Lord of the Rings in Wellington

From 01/01/2019 to 31/12/2019

At 4.8 km

Matiu Island in Wellington, visit

From 01/01/2019 to 31/12/2019

At 8.1 km

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,276 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,307 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Wellington

TripAdvisor rating 4.0/5

Sightsee64386877757 Business - 24/06/2019 TripAdvisor review

The receptionist was very friendly and explained my stay in great detail. My vehicle was delivered to me on time with out any problems.The breakfast was good. Location of the hotel was great. The room was kleen.

Good

Customer review rating 4.4/5

Charles Families - 20/06/2019 AccorHotels certified review

Happy

Hi Charles, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Andrew J. Business - 20/06/2019 AccorHotels certified review

Location was good for us. Staff mostly helpful.. if i have one negative comment it would be, that i found the bed too soft.

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

It was fine without being great.

Customer review rating 4.4/5

Anonymous Business - 19/06/2019 AccorHotels certified review

Everything pretty much as expected, however the bathroom felt very tired and in need of a refresh.

Dear Philip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Tom

Customer review rating 4.4/5

Tom Families - 19/06/2019 AccorHotels certified review

Very comfortable excellent location, great breakfast. Your website was not up to date re Valet parking costs and in that section it would be great if you indicated where the area/s are to drop off your vehicle for valet parking

Dear Tom, We very much appreciate your comments regarding your stay at the Novotel Wellington. I am sorry that the car parking was not clear. There are numerous signs for our drop zone, but I understand when you are unfamiliar with the area it still is not easy. We are currently in the process of updating numerous websites with more accurate information about parking options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

The hotel was all I was hoping for.

Customer review rating 4.4/5

Norman Couples - 19/06/2019 AccorHotels certified review

From our early arrival until departure we experienced courtesy from all the staff. The room was comfortable, the meals excellent and the hotel was conveniently situated to Wellington CBD. I will have no hesitation in recommending the Novotel & look forward to having a longer stay next time.

Dear Norman, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

great weekend away bolt hole to Wellington

Customer review rating 4.4/5

Janine Families - 19/06/2019 AccorHotels certified review

we loved the room the view and the style of management which was informative and helpful and nothing was to much trouble, great hotel experience all round.

Hi Janine, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Scott C. Couples - 18/06/2019 AccorHotels certified review

Great staff and location

Dear Scott and Melissa , We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Taken care of

Customer review rating 4.4/5

Fionavm Friends - 18/06/2019 AccorHotels certified review

Comfortable room with lovely Birthday card and cakes. Helpful staff with parking.

Hi Fiona, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Not bad but could be lot better

Customer review rating 4.4/5

Manish B. Business - 17/06/2019 AccorHotels certified review

Stayed in Novotel for a business trip. Felt it is very pricy for what’s on offer. Very avg room, inconvenient A/c operations, Water pressure really bad.. 80s hotel with modern pricing

Dear Manish, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be passing your comments to our team to investigate the best way to improve our service moving forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

no issues

Customer review rating 4.4/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Good. Appreciated the card and cookie.

Hi Marcus, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

The facility met my expectation. The staff member who welcomed us was very friendly and helpful.

Customer review rating 4.4/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Quick and easy and friendly registration and check out experience. Room was exactly as expected. Room service was quick.

Good Evening, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington
Customer review rating 4.4/5

Nicky Business - 16/06/2019 AccorHotels certified review

Mattress is uncomfortable

Dear Nicky, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be passing your comments regarding the bedding on to our team to pursue solutions to this and ensure that future guests to not have similar experiences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Great location great staff

Customer review rating 4.4/5

Michael D. Couples - 16/06/2019 AccorHotels certified review

Pure pleasure

Hi Michael, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great stay

Customer review rating 4.4/5

Anonymous Business - 16/06/2019 AccorHotels certified review

good

Hi Arnold, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Christine G.

Customer review rating 4.4/5

Christine G. Business - 16/06/2019 AccorHotels certified review

As always, Novatel is great. We often stay at Novatel Ellerslie when we are at Racing and Racing Events. Novatel Wellington just as good!

Hi Christine, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

Good service, location, but poor bed quality

Customer review rating 4.4/5

Lauren Y. Families - 16/06/2019 AccorHotels certified review

Front desk and room service were very hospitable, especially Peter. However, the bed in the room was too soft. My husband and I ended up with severe back ache, that we need medication to relieve the pain.

Dear Lauren, We very much appreciate your comments regarding your stay at the Novotel Wellington. I am pleased you enjoyed your stay and found our staff helpful and friendly. I will be sure to pass on your comments to Peter. It is disappointing to hear that the beds gave you and your husband sore backs. Please accept my sincere apologies. For future reference, if you encounter the same issue, please do not hesitate to contact reception for a bed board. I will pass your issues on to our team so that they can evaluate the best way to minimize this problem in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Good Experience

Customer review rating 4.4/5

Chaitanya Solo - 15/06/2019 AccorHotels certified review

CC surcharge , for a big hotel like novotel the surcharge is something doesnt make sense to me , while the small grocery store don't charge it . I understand , its not a profit but that is something the hotel can pay themselves which may accomodate more customer to use their CC, other than that . The Experience has been great and peaceful without any disturbance

Dear Chaitanya, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

From the friendly welcome to the comfortable room and an express checkout it was a great stay.

Customer review rating 4.4/5

Andrew Business - 15/06/2019 AccorHotels certified review

As usual the check in was friendly and fast. The room was great and the bed comfortable. Loved the bath and the tea and coffee making. Had a great nights sleep and the express checkout made departure simple. All this made for a great stay.

Hi Andrew, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Always good, this time flawless.

Customer review rating 4.4/5

Ian Couples - 14/06/2019 AccorHotels certified review

Room ready at 11.00 am, brilliant. Restaurant food & choices excellent. Staff perfect balance of effective, courteous and friendly. We've stayed frequently. Never been better!

Dear Ian, We very much appreciate your comments regarding your most recent stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and your continued loyalty. We hope your next visit will be just as pleasant. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in wellington