Hotel - Novotel Wellington
Novotel Hotel Novotel Hotel

Novotel Wellington Hotel

4.0/5 2,222 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,010 reviews

Our guest reviews for Novotel Wellington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,222 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Doug D. Couples - 15/11/2018 AccorHotels certified review
« Good »

Service from all staff was excellent. Resturant food was great. Hotel appears a bit dated in some areas when compared to the Hamilton Novotel. Not being able to pre-book a secure car park was a major negative for me and is the reason I didn't book before I got there.

Melbourne T. Couples - 15/11/2018 AccorHotels certified review
« A generally convivial stay »

As an Accor Hotels member I would expect that the time I take to fill out the 'my preferences' section would be taken into consideration. I specifically request a room not near the elevators - only to find I am booked into a room directly opposite the elevator doors....not a great start. The only available room after that was a disabled-access room which we took as the peace and quiet was more important than having a bathtub. This was fine until we didn't receive a bathmat on two occassions during our 7 night stay, and had to resort to using the handtowels. In a bathroom that is essentially a wetroom this was unpleasant. Our bed linen was only changed on the night before we checked out - not a problem in itself as we had not made a mess of the linen - but didn't make sense after being asked to reuse our towels to help with sustainability. Happy to reuse towels but the message needs to be consistent and fit the actual workings of the hotel. The staff are very pleasant and helpful, but there is something missing in the mix. It was the little things that made discordant notes in an otherwise pleasant stay. The problem for the hotel is that I will stop complaining early on. I do not wish to be seen as a 'painful' guest. My aim is always to have a stay where I can undertake my own agenda without friction, over solicitation or resentment. I don't go traveling for the hotels - they facilitate my physical needs while I am undertaking business or pleasure. I am willing to work with the hotel to a certain level and then I will just tolerate the situation as I have no interest in swallowing up valuable time and energy in complaining during my stay.

Ken P. Couples - 15/11/2018 AccorHotels certified review
« Nice place to stay »

Our stay was short. Located next to the cable car but a little distant to the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ken, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Bbinnz Business - 14/11/2018 AccorHotels certified review
« Nice Property »

The property is conveniently located within the CBD of Wellington. The rooms are large and comfortable and the staff pleasant. All that I requested was accommodated (high floor, quiet area) and it made the stay enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Hi BBinNZ, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Jan Couples - 14/11/2018 AccorHotels certified review
« Quiet, comfortable and great location. »

Everything perfect.

Cyril J. M. M. M. M. Families - 14/11/2018 AccorHotels certified review
« Great caring staff »

Enjoyed the property central position. In future will require a disability room with a shower no bath

Laura Couples - 14/11/2018 AccorHotels certified review
« Very helpful and pleasnant front desk staff »

Too short, just overnight - comfy beds and clean room, perfect

Our hotel has responded to the review
Our hotel has responded to the review

Hi Laura, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Kerrin C. Couples - 14/11/2018 AccorHotels certified review
« very poorly organised parking facilities »

Never again will I stay at the Novotel Wellington, I expected to check in and simply park my car in the secure Novotel parking area, this was not allowed - The only option was the valet parking service or to park in the parking building next door on the only available lower levels

Dick Couples - 13/11/2018 AccorHotels certified review
« Satisfied »

Comfortable room- very efficient staff. I was grateful not to be charged for a glass that I accidentally broke

Our hotel has responded to the review
Our hotel has responded to the review

Hi Dick, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Mark D. Business - 13/11/2018 AccorHotels certified review

Good value

Hilary Families - 13/11/2018 AccorHotels certified review
« Ms Hilary D. »

A very enjoyable stay, my grandson was so excited as he was given a box of favourites as it was his birthday. Very central location. Will definitely be staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Hilary, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Christine S. Families - 12/11/2018 AccorHotels certified review
« We had a wonderful time »

It was great to stay in hotel that catered to older kids. Free buffet breakfast was great

Our hotel has responded to the review
Our hotel has responded to the review

Hi Christine, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Kunal Bhasin Night Manager Novotel Wellington

Chris J. Business - 12/11/2018 AccorHotels certified review
« We had a good experience and served us well »

We were in Wellington on business and the Novotel helped do what we needed to in a good environment.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Chris, Thank you for taking the time to review the hotel and we hope to see you again soon Sincerely, Mason Hannan Front Office Manager Novotel Wellington

M Business - 11/11/2018 AccorHotels certified review
« Great hotel - shame for the cost of the WiFi »

Lovely hotel, fresh and clean. But this was the first Novotel I've stayed at anywhere in Europe and Australia where there is a cost (and relatively high cost) for WiFi!

Marsha A. Families - 11/11/2018 AccorHotels certified review
« Mother Daughter getaway Pink star walk for breast cancer »

As always excellent service and lovely time staying at Novotel. Very helpful and understanding as I wanted to use some of my points to stay an extra night and the staff could not of been more helpful in assisting me to do so.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Marsha, Thank you for the great feedback, it is always a pleasure having you stay with us and we look forward to your next visit. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Sew C. Couples - 10/11/2018 AccorHotels certified review
« Very pleasant stay »

We spent one night at Novotel Wellington in the Executive Room. The room was spacious, clean and comfortable . The bed was very comfortable . The amenities are excellent - kettle, coffee, tea, Nespresso machine and coffee , plus two complimentary bottles of water. We requested fresh milk and extra tissues and it was delivered very promptly. Check in and check out was very friendly and efficient. We had breakfast at the restaurant and the staff were friendly and warm. Overall, we are very pleased with our stay, and would come back again to Novotel. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sew, Thank you for the great feedback, i am glad that you enjoyed your stay with us! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Jim L. Business - 10/11/2018 AccorHotels certified review
« The room was good and the location excellent. The breakfast was good too. The hotel though needs a facelift. »

All good and no complaints, albeit check in was a bit painful as could not be found in the system, and then I suddenly “was”. That was all a bit weird.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jim, Thank you for your feedback and hope to see you again in the future. Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Anonymous Business - 09/11/2018 AccorHotels certified review
« Great »

Lovely beds and great food

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you for taking the time to review the hotel, hope to see you again soon! Sincerely, Mason Hannan Front Office Manager Novotel Wellington

Neville B. Families - 08/11/2018 AccorHotels certified review
« Good spot modern fittings helpful staff »

We enjoyed the hotel it is in a great central spot is well fitted out and the staff could not be more helpful. We used the car park next door one night I feel that an instruction sheet would have been helpful. Breakfast was great and our room was always well cleaned to a very high standard compared to other hotels in this country and Australia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neville B., We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Assistant Manager Novotel Wellington

Anonymous Business - 08/11/2018 AccorHotels certified review
« Perfect »

Welcoming staff and lovely rooms

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Peter Johnson Assistant Manager Novotel Wellington

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