Novotel Wellington Hotel 4 stars

TripAdvisor rating 4.0/5 2,312 reviews
Novotel Wellington
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+ 22 Services
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Room 1

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Hotel extras

  • Direct access to both business and shopping districts

  • Moments walk to the waterfront and event venues

  • Dining in the modern Caucus restaurant and Bar

  • Modern Facilities - Connectable LCD TV, iPod/iPad® dock

  • Rooms with views of the Harbour and City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Wellington

133 The Terrace
6011
wellington
new zealand

Tel: +6449181900

Fax: (+64)4/9181901

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANZ RAIL :   INTER CITY BU WELLINGTON

  • By plane

    WELLINGTON INTLAIRPORT At 9.66km / 6 miles

GPS :-41.28376, 174.774502

Currently, close to our hotel

Wellington Cable Car, outing

From 01/01/2019 to 31/12/2019

At 186 m

In the footsteps of the Lord of the Rings in Wellington

From 01/01/2019 to 31/12/2019

At 4.8 km

Matiu Island in Wellington, visit

From 01/01/2019 to 31/12/2019

At 8.1 km

Our accommodations

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Superior Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed and City View

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Double Beds and City View

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAUCUS RESTAURANT

Type of cuisine: International

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAUCUS BAR

Photo non contractuelle / Strictly non binding

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 16 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Wellington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,387 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,312 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

couple nights in welly

TripAdvisor rating 4.0/5

A8392RPscottc Friends getaway - 17/07/2019 TripAdvisor review

rooms were clean, comfortable and staff were friendly. upon arrival Minesha was a fantastic help throughout our stay. Close to town perfect! standard novotel but always good in my opinion. had everything ya needed, gym, restaurant...

Wellington

TripAdvisor rating 4.0/5

chrisle0nard Business - 17/07/2019 TripAdvisor review

Good location with hotel dropping down to Lambton key. Very friendly front of house staff who assisted us with booking changes and parking. No street noise despite the central city location and the welcome biscuits were delicious.

Great location and great service

Customer review rating 4.4/5

Peter S. Business - 15/07/2019 AccorHotels certified review

Spotlessly clean and great staff

Hi Peter, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Such a great experience - every week!

Customer review rating 4.4/5

Lars L. H. Business - 15/07/2019 AccorHotels certified review

Thanks heaps for making every week so amazing. And a BIG thanks to your lovely staff and for always giving me such a great room!

Hi Lars, Thank you once again for your lovely comments regarding your stay! We always look forward to your arrival and can't wait to serve you again! Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

A very well located hotel with fabulous staf

Customer review rating 4.4/5

Anonymous Couples - 15/07/2019 AccorHotels certified review

The staff were excellent in this hotel in all areas. The room was recently renovated and had all that we required. While the main areas look a little tired, we were very happy with our overall stay. The restaurant was also very good, though they struggled at times during busy breakfast times. Location to all the Wellington attractions is idea.

Hi Anthony, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

was extremely well looked after by lovely friendly staff

Customer review rating 4.4/5

Ross A. B. H. Couples - 15/07/2019 AccorHotels certified review

Enjoyed our overnight stay at The Novotel. Both young staff members on reception (Mitchell and Meneitia) went out of their way to ensure our stay was perfect. Nothing was to much trouble for them, they were both welcoming, friendly, willing to help and kept us informed of any delays at all times. We really couldn't ask for more from your staff members. Restaurant staff were also welcoming and friendly, willing to chat freely and well groomed. Room was clean, comfortable and the bed great. Thank you so much to your staff. It's lovely to see young people so accommodating. Would love to come back.

Dear Ross and Bronwyn, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Extremely dissapointed with the service and some of the staff.

Customer review rating 4.4/5

Anonymous Families - 15/07/2019 AccorHotels certified review

Extremely disappointed with the service and some of the staff. Check in and out took far / far too long, no accountability for anything or anyone. Left feeling like I will not be returning to this hotel. Extremely disappointed with the service and some of the staff. Check in and out took far / far too long, no accountability for anything or anyone. Left feeling like I will not be returning to this hotel.

Dear Jarrad, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you would like to elaborate on how we could have made your stay more enjoyable, please feel free to reply directly to this email. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Room was nice but room service terrible

Customer review rating 4.4/5

Anonymous Business - 14/07/2019 AccorHotels certified review

I was disappointed had ordered room service which never arrived when I rang 70 minutes later got a very brief apology. Food eventually arrived 20 minutes later.

Dear Dianne, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken your comments to the F&B department in order for them to review your issues so that we can prevent future occurrences. I do see where you have another booking with us. I have given you a complimentary upgrade for your stay. Please let us know how can make your stay with us more enjoyable upon arrival. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

Friendly and professional.

Customer review rating 4.4/5

Kevin Business - 14/07/2019 AccorHotels certified review

Room was very well presented and comfortable. Reception was friendly and quick. Enjoyed the breakfast and service across the board was very good

Hi Kevin, Thank you for the feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Everything it need to be

Customer review rating 4.4/5

Kevin C. Couples - 14/07/2019 AccorHotels certified review

Good, friendly staff, very helpfulto arrange booking while traveling

Hi Kevin, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Breakaway

Customer review rating 4.4/5

Stephen Couples - 13/07/2019 AccorHotels certified review

Good

Hi Susan, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Business traveller

Customer review rating 4.4/5

John Business - 13/07/2019 AccorHotels certified review

Top notch as usual

Hi John, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

comfort

Customer review rating 4.4/5

Amy B. Families - 13/07/2019 AccorHotels certified review

Not great beds were hard pillows were terrible shower did not work great

Dear Amy, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize that you had issues with your beds and shower during your stay and that after the room move, your situation did not improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Johnson Front Office Manager Novotel Wellington

An overnight stay to attend a choral concert

Customer review rating 4.4/5

Alex Solo - 12/07/2019 AccorHotels certified review

The wellington Novotel is very well located close to Lambton Quay shops, the waterfront, transport, parliament and tourist spots such as the cable car and the botanic gardens. The hotel is clean and well run. Staff are friendly and helpful. Breakfasts are good and offer plenty of variety. The restaurant could be better located as being on the ground floor it only offers lower level views of surrounding builders. Some higher floors offer glimpses of the harbour and views of the city. I did notice stains on some of the chair upholstery in my room. This does detract from an otherwise very clean room.

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Sherman Assistant Manager Novotel Wellington

Rooms good, but dining is not great

Customer review rating 4.4/5

Rohit Business - 12/07/2019 AccorHotels certified review

Rooms were good, however dining is not satisfactory. During breakfast on 2 days had to ask staff to provide clean and non chipped plates. Bowls were dirty too.

Hi Rohit, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. I do apologize that you had issues with the breakfast area during your stay. This is definitely below the standard we strive to give our guests and we appreciate you bringing it to my attention. Please note that for any inconveniences this issue caused you during your stay, I will be crediting you complimentary points to your Le Club account. We are glad you enjoyed your stay overall and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Excellent location for weekend shopping spree

Customer review rating 4.4/5

Shazza Families - 12/07/2019 AccorHotels certified review

Excellent customer service. Room comfortable and clean. Disappointed with outlook as Accor member but wasn't in the room long enough to worry about it too much.

Hi Sharron, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We apologize that your view was not to your liking. Should you choose to stay with us again, please let us know in advance and we will endeavor to give you the best view possible during your stay. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Consistently good customer service

Customer review rating 4.4/5

Rochelle Solo - 11/07/2019 AccorHotels certified review

Great customer service and all the amenities you need. Excellent food.

Hi Rochelle, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great

Customer review rating 4.4/5

Damian Couples - 10/07/2019 AccorHotels certified review

No issues

Hi Damian, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington

Great hotel

Customer review rating 4.4/5

Anonymous Families - 10/07/2019 AccorHotels certified review

Loved our stay

Hi Scott, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
Customer review rating 4.4/5

Anonymous Business - 10/07/2019 AccorHotels certified review

Hassle free

Hi David, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager Novotel Wellington
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