Hotel - Novotel Milton Keynes
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Novotel Hotel

Novotel Milton Keynes Hotel

Saxon Street  Layburn Court, Heelands  Milton Keynes 
MK13 7RA  MILTON KEYNES
UNITED KINGDOM

1,136 reviews
TripAdvisor Rating Based on 1,136 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • CRANFIELD
  • Languages spoken at the hotel
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-23H00
    • Opening hours : Week-end 06H00-23H00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,054 reviews

Our guest reviews for Novotel Milton Keynes

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,136 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Catherine J. Business - 15/07/2017
« Efficient and friendly »

As expected -good service

AccorHotels certified review
Carl R. Business - 15/07/2017
« Bathroom was disgusting »

Staff are great, rooms are always dirty. Hairs and mould in the bath. Terrible smell when using sink or bath/shower.

AccorHotels certified review
Anonymous Business - 15/07/2017
« Nice, convenient, well organise and verz good service. »

Very friendly greeting on the reception. Very quick and kind check-in. The room is spacious, cozy, the bed is convenient, room is clean, nice biscuits for the coffee. I have no time to check the spa facilities, but sow they are also good. Breakfast was nice at my taste. Coffee was served asap.

AccorHotels certified review
Justine Business - 15/07/2017
« Great service - friendly staff »

Im a regular visitor and being greeted at the door by name, and then every time I pass a member of staff makes each stay special. Bar staff who remember favourite drink, and restaurant staff who provide favourite table makes stay even more special. Great food too - especially chefs specials. And shout out to housekeeping rooms are always spotlessly clean.

AccorHotels certified review
Sally W. Families - 11/07/2017
« Mrs  »

Great overnight stay, kids loved the pool!

AccorHotels certified review
Laura Couples - 11/07/2017
« Was better last time...  »

We had an amazing stay in March 2017 as birthday treat. We decided to stay again in July 2017 for our anniversary this time we went for an executive room which was slightly bigger but not much else made it executive. Our room wasn't ready even though we arrived at 15:00 (website says it's ready from 14:00) we were given a card key then stopped from going in because it wasn't ready (a member of staff literally out ran us we were in the lift and they did stairs) so we had to go back to reception area to wait. When we finally got our room there was a house keeping lady inside checking the room was ok she was friendly, and let us know that there was a bottle of water missing which she would replace. We noticed that there was only 1 dressing gown and it was dirty, so we told reception. The house keeping lady bought water and new clean towels... Instead of dressing gowns she said all dressing gowns were in the wash but they would bring some up. They never did. Dinner was included and was delicious it was 3 courses we just had to pay for drinks which was great value. Breakfast was lovely fantastic choice although we were disappointed that the popcakes pancake machine wasn't there any more but great choice of cooked breakfast, cereals, fruit, pastries. We had booked in for late 5pm check out which is free on Sundays another reason we chose this hotel however we had somebody knock on the door at 1pm (despite do not disturb sign being on) rudely telling us we should have checked out at 12, we said it's Sunday check out is 5pm and she said oh have you been granted that request then! Swimming pool was nice, facilities were clean.

AccorHotels certified review
Milton K. S. S. Families - 10/07/2017
« Family short stay »

We stayed for one night with our 1 and 3 year olds. The room was already made up for an ideal sleeping arrangement when we arrived. The pool was great. The restaurant menu and food quality far exceeded our expectations and the DBB deal was excellent value for money.

AccorHotels certified review
Andrew C. Families - 10/07/2017
« Could have been a better experience »

We arrived at circa 6pm after a long day of travelling. upon arrival there wasn't a room available for us to go straight to, we were made to wait for around 30 mins for a room to be made "ready" when we got to the room, the aircon/heater in the room was faulty and only blew hot air out. purchased a bottle of wine from the bar for the room, when I went to pick this up it was not cold, so I rung down to room service and asked for a bucket of ice, they said i'll need to go to the bar to collect, they have a few. went down to the bar and get told "sorry we don't have any" even though I could see some - strange. so we had to endure a nice warm bottle of white wine. other than that, the stay was "okay" it wasn't bad, it wasn't good.

AccorHotels certified review
Shirley A. H. Solo - 10/07/2017

Very satisfied except the bath which contained the shower I had difficulty getting in and out of the shower

AccorHotels certified review
Nicola D. Families - 10/07/2017
« Mrs »

I have found the hotel in Milton Keynes extremely clean in all areas including the pool, the staff were very helpful and welcoming. Great facilities for children and it's one of the best hotels overall that I have stayed in that accommodates all our needs and I look forward to staying again. My only complaint was that a month before our arrival I informed the hotel myself and son were gluten intolerant and if we could be provided gluten free sausages at breakfast. I was told on the morning they were not able to provide us but could give us vegetarian sausages which is not the same. Given the amount of notice given by myself I was a little disappointed this could not be achieved.

AccorHotels certified review
Th G. X. Business - 09/07/2017
« NHS1 »

Friendly staff Rat in car park Bed linen dirty moved rooms Food okay Pool too small & busy

AccorHotels certified review
A F. Families - 09/07/2017
« A family »

Booked an executive room for more space and comfort as travelling with 2 young children. The room was quite a long way from reception which felt a tad unhelpful considering trying to check in with 2 toddlers. The sofa bed and travel cot were set up but the travel cot has definitely past its best it was so rickety and small rips in the mesh. The room stated bathrobes and slippers which we planned to use to get to the pool but weren't provided and reception said you'd run out which seems pretty poor for a hotel. It was stifling hot and the room instructions stated leave the thermostat on high and turn the fan on...this made it hotter. ..unsurprisingly it cooled down better with the thermostat on low. When asking for antislip bath mats from reception as stated available housekeeping came by with towel bath mat. All in all I was quite disappointed and wouldn't consider paying extra for this hotel.

AccorHotels certified review
Chantal Families - 08/07/2017

Air conditioning wasn't working properly Menu could be bigger and more varied Play area could be more interesting

AccorHotels certified review
Ogee Couples - 07/07/2017
« Fairly good  »

The hotel quite good, the location superb, very quiet, however rooms needs to be thoroughly cleaned up and freshners used. The room we checked into had a strong smell of cigarettes and we had to request for a room swap. Thats a big minus, hopefully that will not happen again to other guests. Otherwise all fine.

AccorHotels certified review
Anonymous Business - 07/07/2017
« mr »

very welcoming service, clean and comfortable... but not great value for money

AccorHotels certified review
Roland E. Families - 05/07/2017
« Mr Roland Ehinebo »

Excellent

AccorHotels certified review
Caroline H. Couples - 04/07/2017
« Basic »

Our room felt like a nursing home and smelt damp.

AccorHotels certified review
Kerry Families - 04/07/2017
« lovely stay  »

Felt very welcome, staff went out of there way to please us. Breakfast was lovely. Lovely pool and gym too :)

AccorHotels certified review
Roger P. Families - 04/07/2017
« It feels like home. »

How can you improve when everything is so good, the staff are very friendly, helpful, and good at what they do, the hotel is clean, the food is very good.

AccorHotels certified review
Stacy Families - 04/07/2017

Everything was great but with it being hot the air conditioning wasn't very good. The heat in the room hit you when you opened the door. I did report it to someone along with the sink plug wouldn't lift. When we got back that was fixed but the air conditioning was the same. Other than this everything was great.

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