Hotel - Novotel Milton Keynes
Novotel Hotel Novotel Hotel

Novotel Milton Keynes Hotel

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4.0/5 1,281 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • CRANFIELD
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-23H00
    • Opening hours : Week-end 06H00-23H00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,154 reviews

Our guest reviews for Novotel Milton Keynes

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Findolphin Couples - 19/05/2018
« Short but sweet »

Only one night and hotel was quiet so dining area was closed. Shame but food and service was good. Would stay there again.

AccorHotels certified review
Jacek Families - 19/05/2018
« Mr »

Everything was great,nice staff very helpful and good breakfast,clean and tidy,recommend this hotel

AccorHotels certified review
Anonymous Couples - 19/05/2018
« Room good but unhappy staff »

The rooms were good - clean, comfortable, spacious quiet. Food was good - plenty of choice at breakfast and we ate at the bar in the evening and food was good. Unfortunately, the pool is smaller than we expected and with 2 families in there playing there was no room to swim. The sauna wasn't working. The changing room was tiny and not well maintained as there was wallpaper peeling off all the walls. Our main issue was the staff throughout our stay. I'm the bar/restaurant there isn't a uniform so apart from a badge it isn't very clear who they are and they're not very smart. The bar was poorly staffed at night. And overall the staff were not very friendly or welcoming- I'd say they were all quite grumpy and moody and we tried to avoid them if possible as we felt like a nuisance. They were insistent the sauna was working and that we hadn't pressed the button properly. It's amazing the difference a welcoming member of staff makes

AccorHotels certified review
Mark Couples - 19/05/2018
« Awesome very nice place »

Was very clean quiet and pleasant to stay didn't get time to try swimming pool out or gym but never mind will stay longer next time :)

AccorHotels certified review
Anonymous Couples - 18/05/2018
« Efficient service excellent breakfast. »

Disappointed no steam room and no adult only swim times for serious swimmers.Dog charge rather dear we usually pay £5 to £10. Room spacious and very clean.

AccorHotels certified review
Anonymous Business - 17/05/2018

Good food. Gym is a little small but it has more than enough equipment. The bar has wireless phone charging points which is a great addition. Staff are helpful and always had a smile on there faces.

AccorHotels certified review
Kirsty M. Business - 17/05/2018
« Mrs »

First impressions were smelly and out of date décor.

AccorHotels certified review
Sohail S. Business - 17/05/2018
« Convenient location, clean facilities, ample parking, but limited food choices »

Most things were fine, but the food options were rather limited and not a great standard. In hindsight I wished I had gone out to eat. It was disappointing to be charged for water.

AccorHotels certified review
Lewis Business - 16/05/2018
« Excellent club sandwich, poor customer experience »

I first turned up and was told I did not have a room, then the lady at the front desk went in the back and came back and advised that the room was cancelled by the hotel for some reason, then I was assigned a room but the room was without towels, which I did not identify until needing a towel, the room phone was not plugged in so I could not ring room service for towels so had to contact a colleague to do so. I also dined at the hotel restaurant, where the member of staff serving us was very blasé when serving, the restaurant was virtually empty and we did not get asked for our order for atleast 15 minutes, we had to make trips to the cookies next to the water to hold of from starving, then we received our delicious club sandwich which we were very happy with, then when leaving we wanted to charge the meals to our rooms and for some reason we couldn't, we then got a credit card and advised we did not know the PIN as it was a business card, and the man taking the payment told us he didn't care, then when we didn't know the PIN we had to go and get another card. All in all, the stay was not to my liking. The Club sandwich was a redeeming quality.

AccorHotels certified review
John L. Couples - 16/05/2018
« Upgraded in style »

Excellent stay, very good staff, room really comfortable & good selection for morning breakfast

AccorHotels certified review
Gh Solo - 16/05/2018
« Average »

Only one night. Average stay for what just a room for the night.

AccorHotels certified review
Adam Couples - 15/05/2018
« Value for money »

2 night stay, easy check in. Good breakfast. Bathroom was looking like it could do with updating (horrible plastic bath/ shower surround.

AccorHotels certified review
Alyson R. Business - 15/05/2018
« Perfect »

The hotel was lovely clean and tidy, the staff efficient and helpf

AccorHotels certified review
Karen B. Friends - 14/05/2018
« Hotel suitable for an overnight stay sited close to Centre MK »

Easy booking, easy check in, reception staff friendly and helpful. Rooms ok, but booked executive room but only supplied with one robe/slippers. Easy check out. Drinks very expensive - nearly £7 a glass - SHOCKING! Bottle of beer - over £4 a bottle - SHOCKING. Restaurant and bar staff not in any sort of uniform, dressed in jeans / own clothes so it was unclear if they were even staff.

AccorHotels certified review
Karen Couples - 14/05/2018
« Mrs Karen b. »

Hotel was superb and the staff were very helpfull

AccorHotels certified review
Max B. Families - 14/05/2018
« Break »

Lovely location amazing facilities friendly staff great breakfast,room bigger than normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing your stay at Novotel Milton Keynes and I am delighted to see that you are already a Le Club Member. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. Please be free to mark us 5-5 in Tripadvisor. We are working to improve our ranking and with your help we can get it. :) We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely Alfredo Rabadan I General Manager I Novotel Milton KeynesI Saxon Street, Leyburn Court, Heeelands I Milton Keynes MK13 7RA  +4…12 | | al… I www.accorhotels.com Alfredo Rabadan General Manager Novotel Milton Keynes

AccorHotels certified review
Rob W. Couples - 14/05/2018
« Good accommodation, poor Bar service. »

The rooms and hotel are great, Reception staff were helpful. The bar staff on the other hand were not good! We had to wait 15min for anyone to serve us, and we were the only people in the bar, the receptionist had to go upstairs to find someone from the bar. And when they arrived they were wearing ripped jeans! Very disappointed.

AccorHotels certified review
Sam Couples - 14/05/2018
« Good stay »

We had a good stay for two nights at this hotel, the rooms were a good size however the bathrooms could do with updating. The leisure facilities were very good. The restaurant was nice serving good food at reasonable prices. All the staff we encountered were pleasant. The car parking arrangements seem a bit strange and were not explained very well at check-in. We would probably stay again.

AccorHotels certified review
Anonymous Couples - 14/05/2018
« Pleasant »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you so much for completing the survey about your recent stay at Novotel Milton Keynes. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service that we offer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there is anything else that I can do in the future to improve your stay with us, please do not hesitate to contact me. We look forward to welcoming you back to Novotel Milton Keynes in the future. Yours sincerely Alfredo Rabadan I General Manager I Novotel Milton KeynesI Saxon Street, Leyburn Court, Heeelands I Milton Keynes MK13 7RA  +4…12 | | al… I www.accorhotels.com Alfredo Rabadan General Manager Novotel Milton Keynes

AccorHotels certified review
Helen Families - 14/05/2018

We had two rooms booked. One room was not ready at 15:00, we had travelled all the way from Newcastle. It was massive inconvenience. We had to get ready in one room then rush out. We got back at 10:30pm and the room key was not working so reception had to come up to sort that out. Both rooms had a foisty smell The iron fused on last day. My mum had to get someone to unplug it over fear she could be electrocuted. We complained on departure, lady on reception did not appear insterested at all The only positive was the lady who works on the morning at breakfast, she literally went out of her way to make us feel comfortable and get us what we wanted. We could not be more thankful to that lady, the way she presented herself and her customer service is the way a hotel should be run

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