Hotel - Novotel Edinburgh Centre
Novotel Hotel Novotel Hotel

Novotel Edinburgh Centre Hotel

4.0/5 2,950 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • All rooms have a separate toilet.
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 7,791 reviews

Our guest reviews for Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,950 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 15/08/2018 TripAdvisor review
« great location, very nice hotel »

friendly and helpful staff, perfect location (few minutes by walking to the castle, and to grassmarket), very good room, amazing breakfast, nice hotel. The children loved the pool and we enjoyed the Jacuzzi.

Premit D. Families - 11/08/2018 AccorHotels certified review
« Satisfactory »

It was a short stay but quite relaxing. Breakfast was good as kids enjoyed waking up to a good spread everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Premit. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Couples - 10/08/2018 AccorHotels certified review
« Disappointing stay »

Overall, not happy. There were a couple of standout staff members and I'm disappointed with myself that with the passing of time I cannot remember their names. The gentleman on the desk when we checked in was great at sorting out the parking situation, the Aussie behind the bar was terrific, and the blonde lady that actually checked us in was also great ... but the Asian lady on the checkin counter was terrible! She was very rude on the phone. Very rude in person and frankly does a disservice to your business. I did write her name down so I could advise but now I can't remember. The parking situation was not great, but we were very grateful that we could be accommodated in the end.

Kathleen Solo - 09/08/2018 AccorHotels certified review
« Great location, nice room, lovely staff but very stuffy room »

It is such a shame that my stay was completely ruined by not being able to sleep. I appreciate that Edinburgh is not somewhere that air con is needed very often, however it is a place which is often humid in summer. There was a note in the room claiming that although the rooms did not have air con the hotel did have climate control and a fan system - I'm sorry but I feel this was not true or it wasn't working because there was absolutely no air flow in the room. The night I stayed was not a particularly hot one, but the room was hot and stuffy. If I had been able to open the window to allow a flow of air I believe my stay would have been completely different - I was so uncomfortable I hardly slept and began to feel claustrophobic - something I have never experienced before!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen. Thank you for completing our survey Please accept our apologies for the issues we have been having with our Air Cooling units. I would like to compensate you by offering you a 25% discount on your next stay with us. To accept this offer please just email me directly. I remain at your service. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Martin Families - 08/08/2018 AccorHotels certified review
« Nice stay »

The hotel was good, but a few minor issues. Room not cleaned very well and the swimming pool was too cold for young children to swim.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Solo - 08/08/2018 AccorHotels certified review
« Nice hotel but very hot temperature wise. »

Everything in hotel and room was great, except for the temperature of the room. I found it extremely hot and opening the windows did nothing to help, nor did the fan. The heat made it impossible to get a decent sleep in the four nights I was there. The breakfasts were good but I was disappointed that no oatmeal/porridge was available. It wasn’t until after my last breakfast that I found out I could have ordered it. No staff members explained this when I checked in for breakfast. The rooms were fine, other than the temperature, and the food offered on the breakfast buffet was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lori Kathleen. Thank you for completing our survey I would like to apologize for the fact that the hotel was indeed warmer than we wanted. This is being dealt with as our main priority. I would like to welcome you back soon and offer you an upgrade to one of our executive rooms. To accept this offer please just email me. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Families - 07/08/2018 AccorHotels certified review
« Good location, nice room, great breakfast. »

The pool is nice although you should be aware that many guests don't shower before getting in. Also why have no under 16's in the spa? Again you should be aware that many parents let their young children use it anyway. It looks on your website as if there are family rooms with two double-beds which is misleading. The staff at breakfast (with a few exceptions) appear unfriendly with very few smiles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Philip. Thank you for completing our survey We appreciate your feedback regarding the pool. As per our registration form we do mention that the pool is indeed unsupervised. Thank you very much for your feedback as well both on your breakfast experience I will share this with our food and beverage manager. I remain at your service. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Dr R. L. S. Families - 07/08/2018 AccorHotels certified review
« Dr Robert L S. »

My family and I always stay at your hotel when in Edinburgh. The location is perfect, the hotel is very nice and the staff are very good. The food is very good and the bar a welcome respite after exploring the city!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Nb Families - 07/08/2018 AccorHotels certified review
« Mr »

Great location clean friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nev. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Tomoko K. Families - 07/08/2018 AccorHotels certified review
« Reception staff aren't well trained »

Too expensive relative to the size of the room, comfort of the room and the beds. No A.C., the room was so muggy. sofa bed setting was lower in quality than cheap b&bs. Reception staff was confused.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomoko. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Regarding the Air Cooling system this is our main priority at the moment. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Anonymous Families - 06/08/2018 AccorHotels certified review
« My clients were overwhelmed by their "Beautiful Room" »

They conveyed to me that they were overjoyed with the quality of their room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janelle. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

N. Couples - 06/08/2018 AccorHotels certified review
« Weekend in Edinburgh »

As expected, overall a very pleasant weekend, got an Executive Room which was nice. Air cooling does not work when it's hot air conditioning is required. Not sure if a sink in the room is such a good idea however the shower was great. Callingredients it Centre is a stretch too far but the bus stop opposite saves the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Edel D. Couples - 06/08/2018 AccorHotels certified review
« Great central hotel.. »

Such a lovely hotel to relax and enjoy a weekend break with my husband. When we arrived we were upgraded to an executive room for free.. Great hotel so central and a lovely bar to enjoy food and drinks in the evening. Definitely would recommend for couple and families .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edel. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Schäffer Families - 04/08/2018 AccorHotels certified review
« Wonderful! »

We enjoyed our stay, the wonderful breakfast, the beautiful pool. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petra. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Jim S. Families - 04/08/2018 AccorHotels certified review
« Nice family hotel downtown »

Nicely situated family hotel with the classic Novotel quality.The executive room was spacious enough for a family with two children.Definetely recommend it if you get the right early booking price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitrios. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Rob Couples - 03/08/2018 AccorHotels certified review
« Very nice hotel and friendly staff »

Lovely hotel and great location. Very friendly and helpful staff and good food as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Mrs L. D. Families - 01/08/2018 AccorHotels certified review
« Mrs Louise D. »

Very comfortable stay. Lovely hotel, good breakfast, lovely bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Alex M. Families - 01/08/2018 AccorHotels certified review
« A little disappointed »

This was a short family break, one of the reasons for choosing the hotel was the pool. Both the pool and the room didn't live up to expectations. Pool: changing rooms no toilets, to go to toilet means leaving the pool area and not being to get back in. Are people using the pool as the toilet? Room: more style of substance. No drawers in the room, toilets small and difficult to manoeuvre in. The door to the shower room is see through not ideal when you have grandchildren with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex. Thank you for completing our survey Please accept our apologies for not being up to live up to your expectations. I will share your feedback with our team. Please email me on h3… so I can make it up to you. Thank you and see you soon. Best wishes Henrique Tiago de Castro Guest Service Manager Novotel Edinburgh Centre

Wendy F. Families - 31/07/2018 AccorHotels certified review
« We had a very enjoyable stay. »

We had a very enjoyable stay.. Staff were friendly and helpful.. food was lovely.. rooms were clean smart and comfortable and the kids really enjoyed the pool..

Annie Y. Couples - 29/07/2018 AccorHotels certified review
« Excellent location, clean and comfortable hotel . »

The whole hotel is clean , modern design and staff very helpful and friendly. Very nice breakfast place and nice bar for entertainment.

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