Hotel - Novotel Edinburgh Centre
Novotel Hotel Novotel Hotel

Novotel Edinburgh Centre Hotel

4.0/5 3,006 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • All rooms have a separate toilet.
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,074 reviews

Our guest reviews for Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 12/11/2018 TripAdvisor review
« Another stay at the Novotel Edinburgh Central »

My hotel of choice when in Edinburgh is the Novotel. Handy for everywhere in the city. Has restaurant, underground parking, swimming pool and gym - all you need.Some of the rooms are 'modern' - shower and toilet in own cabinets - but wash hand basin in the room itself!! An odd design concept. If you are a couple - in a new relationship - definitely to be avoided.Staff friendly and helpful. Room clean. Breakfast choice excellent.Will be back.

Anonymous Friends - 08/11/2018 AccorHotels certified review
« Dirty and bad consumer service in the bar and, at times, the front desk. »

My alter was disgusting and full of mold and mildew. Despite repeated assurances from house keeping (every morning) the shower remained filthy. In the bar, couldn't get service without actually doing yo the bar. I'd you were at a table, forget it. Over night, two bar tenders behind the bar chatting it up eating pop corn, on their phones... but I couldn't get service. After 45 minutes, I took my business elsewhere as I had also done the day before. At the front desk, customer service is hit or miss but never spectacular. This hasn't been my experience at other Novotel properties...very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Please accept my apologies for letting you down with this experience. I will follow up with the correspondent departments regarding this valuable piece of feedback. Please do let me know if you have plans to return to Edinburgh and I will make sure to look after you. Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Anonymous Business - 07/11/2018 AccorHotels certified review
« We were made to feel so welcome in this hotel. »

:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Peter Families - 07/11/2018 AccorHotels certified review
« Very good stay »

Nice hotel, close to the city centre. Good breakfast and nice rooms. And a plus with the pool for the kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Michaela Families - 07/11/2018 AccorHotels certified review
« A perfect stay in a beautiful place with staff who couldn't do enough to help, thank you.x »

We enjoyed a lovely night in a cosy room. The beds were exceptionally comfortable, the room was immaculate and spacious. Breakfast had a large selection of foods to suit all tastes and the great espresso coffee was an added bonus! Lovely spa facilities and helpful, friendly staff. We will be back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michaela. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Excellent just marred by absence of lift to car park on leaving and poor disc control for car park exit »

The lift to basement was out of order on day of leaving. When we paid for parking (quite expensive) no disc was provided to exit car park. We had to come up from car park to claim it specifically. Surely it should be given on payment of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Looking forward to welcome you back and offer you complementary car park on your next visit. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Mrs R. E. Families - 07/11/2018 AccorHotels certified review
« Enjoyed stay. Bedroom was comfortable and clean and warm/ but....I did not like the bathroom facilities ie new layout and lack of privacy that it caused. »

I always enjoy my stay at the hotel as i hope to again some time soon but i will make sure i get a. Room with normal bathroom area.

P R. Friends - 07/11/2018 AccorHotels certified review
« Great location for seeing Edinburgh and enjoyable dining experience. »

Excellent hotel, based very central to all of Edinburgh's sites. Perfect for a short break. Excellent food for breakfast and evening meals. Really enjoyed the evening entertainment on both nights. Rooms were perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Simon L. Families - 06/11/2018 AccorHotels certified review
« excellent »

good hotel, location near meadows, but mostly just genuinely lovely HELPFUL staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Good overnight stay »

Every thing was great except two small issues. 1 - There was a spillage of tea or coffee which had run down the window wall and had not been wiped clean 2 - The toilet was in a separate place from the shower and wash hand basin so this meant once you had used the toilet you had to go to the shower area to wash your hands

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon. Thank you for the amazing scores on our survey. I will take care of the feedback mentioned. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Carms Couples - 05/11/2018 AccorHotels certified review
« Very welcoming and comfortable »

A lovely, clean, welcoming and comfortable stay. The only thing I would add, is maybe a water fountain at the pool/spa area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmel. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Equally we will source a water fountain. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Lzc Business - 05/11/2018 AccorHotels certified review
« Ok for 1 night »

Room etc ok however, dinner was awful in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Dave B. Business - 04/11/2018 AccorHotels certified review
« Yet another great stay! »

The perfect hotel experience - staff friendly and organised as well as knowledgeable. Good facilities and bar/restaurant although food menu was a little pricey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Nidhi C. Families - 04/11/2018 AccorHotels certified review
« MS »

being an international traveller I can't say even one thing was good, there is no manpower, no services to the room, there is no clinging to the rooms, there is no room service for the gusts. at all not happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear sunil kumar. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Helen M. Families - 04/11/2018 AccorHotels certified review
« Lovely family break »

Great stay with 2 young children. Staff were always very helpful, especially in restaurant & bar area. Pool good, room nice if a little too warm, beds comfy. Would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Dean Families - 04/11/2018 AccorHotels certified review
« A lovely hotel »

Overall a lovely hotel. Nice rooms, staff and swimming facilities. Location was slightly out of the centre with a good 10 mins walk to the action.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Greg F. Families - 04/11/2018 AccorHotels certified review
« Great location and really nice hotel, terrible parking! »

We in stayed in Edinburgh for a family weekend away at half term. The hotel was really nicely presented and in a great location. We were told prior to arrival that parking was available at the hotel , unfortunately there wasn't any spaces left which meant we had to park away from site at a cost of 60 pounds. The room was very nice however through the night the drainage in the bathroom was really noisy and it woke the family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Pam Friends - 03/11/2018 AccorHotels certified review
« Great accommodations. »

My experience was great. I broke my foot 2 weeks before my scheduled trip to Scotland and I wasn't about to give this trip up. This hotel went above and beyond my expectations. They set me up with a room just outside of the elevator. This was a big help to me. They also called and set up rides for us on many occasions. The young lady at the front desk explained maps of the city and made several great recommendations for us. I would recommend this place to all my friends!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela/Brenda. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Nigel H. Couples - 03/11/2018 AccorHotels certified review
« Was OK but lacked sparkle. »

Was OK. But no real passion for a fulfilling customer experience. Strange arrangement for swimming pool area and under 16 s in the jacuzzi despite the notices. The housekeepers were working alone some days. Poor staff! Plates and bottles left in corridors for whole day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

Neil C. Families - 03/11/2018 AccorHotels certified review
« Not family friendly »

No family changing for the pool, broken USB charging sockets in the room, no conditioner supplied to superior room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil. Thank you for completing our survey I noticed that some of your scores were below our hotel average. It was nice to meet you upon check out. Please rest reassured that I will action on your feedback. Thank you and see you soon. Best wishes Henrique Tiago de Castro Acting General Manager Novotel Edinburgh Centre

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