Hotel - Novotel Edinburgh Centre
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Novotel Hotel

Novotel Edinburgh Centre Hotel

80 Lauriston Place  SCOTLAND 
EH3 9DE  EDINBURGH
UNITED KINGDOM

2,551 reviews
TripAdvisor Rating Based on 2,551 reviews
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From 229.00 GBP Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,312 reviews

Our guest reviews for Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,551 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 14/08/2017
« ALL YOU ASK FOR »

Polite service is expected, but friendly service is an extra that is plentiful in this well placed hotel. The rooms (or at least the one I was in) are fabulous and have a sleek modern design. Loved I all.

AccorHotels certified review
David V. Business - 10/08/2017
« Let down by room service breakfast »

The hotel was very nice, as I'd come to expect from Novotel. Let down on this occasion by room service breakfast. Ordered for 0730-0745. Eventually turned up after I chased at 0815. When it did arrive the toast is ordered as part of the breakfast wasn't toasted, just slightly stale bread. When I highlighted this on checkout (I didn't send it back as I was already running late due to the delay), rather than a simple apology I was effectively told "we were busy". Very disappointed by this poor service.

AccorHotels certified review
Stu D. Couples - 10/08/2017
« Stuart Davies »

Room ok but carpet was very dirty, breakfast was o, location of hotel fitted our purpose.

AccorHotels certified review
P L. Couples - 09/08/2017
« P Local »

Our experience in a word was poor, we have stayed in hotels all over the world America/Australia/ Europe etc etc but the price we paid to stay with you we were hoping for a little better than a travel lodge but we did not get even that. Why were the coffee /tea and sugar not replenished because we said our room did not need cleaning and we had to ask for toilet rolls , realy!! the noise outside the room was too much even with the windows closed we could not get away quick enough on Sunday morning, never again.

AccorHotels certified review
Pob Solo - 09/08/2017
« comfortable, well located hotel »

while the room was very comfortable, I did not care for the 'open-plan' bathroom; I was on my own; I could not see two sharing liking the layout.

AccorHotels certified review
Anonymous Couples - 07/08/2017
« Perfect stay in a beautiful city »

Only stayed here for one night, hotel was lovely, room was spotless, service was great.

AccorHotels certified review
Anonymous Couples - 06/08/2017
« Mr Kenneth Raine  »

Excellent from the first minute till we check out .

AccorHotels certified review
Annie H. Families - 06/08/2017
« Very pleasant stay »

Nice hotel, very helpful staff. Grandchildren loved the pool and the breakfasts

AccorHotels certified review
Paul C. Couples - 04/08/2017
« We used the hotel as a base so did not get as involved with all the facilities, but what we did use we were very happy with and would surely consider staying again on future trips to Edinburgh. »

See above.

AccorHotels certified review
Gina Families - 03/08/2017
« Mrs »

Great

AccorHotels certified review
Merrilynprice Couples - 02/08/2017
« very satisfied with room,especially mattress before making the long trek home to Australia! »

Service with room & breakfast was excellent especially with the two Australian girls!

AccorHotels certified review
Angela M. Families - 02/08/2017
« An excellent experience  »

Thank you for a wonderful stay. The staff were very attentive to our needs and provided an excellent service. The manager Daniel Hajas quickly and satisfactorily sorted out a room complication and ensured we were superbly looked after. The rooms were very clean and facilities were excellent. We enjoyed the room shower and the swimming pool. All our needs were catered for. Breakfast was excellent with a wealth of choice which was replenished regularly. Food was freshly cooked and served hot. We would recommend the Novotel Edinburgh Centre and look forward to staying there again soon.

AccorHotels certified review
Angela L. Couples - 01/08/2017
« Room fine but Breakfast awful »

The hotel room was fine but on both mornings of our stay the breakfast was awful, the service was bad having to repeatedly ask for coffee, food was cold and I've no idea how the fried eggs were cooked but all looked awful and tasted awful, the staff didn't seem interested, I waited 40 mins for some more fruit to be put out to no avail, no fruit appeared! Had it not been for my father in law having been admitted to hospital and us having to be on phone to other family members we had intended to speak to a manager on our check out but had other matters to deal with which were far more important. We have stayed at Novotel in 3 different London locations and also at Liverpool and have always been impressed but will be less inclined to look at Novotel again.

AccorHotels certified review
Ashley M. Couples - 01/08/2017
« Disappointing »

Delay in checking in, with no obvious reason for this. Cards did not work on initial attempt to enter room. On re-visiting reception no apology or empathy from staff member. Info within room detailed breakfast till 12pm, this was not the case & it finished at 11am therefore missed breakfast we had paid for..

AccorHotels certified review
Miriam P. Families - 01/08/2017
« Great Suite, very helpful staff, very good location »

We stayed in the suite 6th floor with an amazing view. The suite was stylish furnished

AccorHotels certified review
Samantha W. Families - 01/08/2017
« Does the hotel have house keepers? »

Room not ready but reception manager and staff beast over backwards to address this and compensate us. Breakfast service and staff dreadful let down the good work of reception staff ..told it was not possible to have a coffee as they were too busy, took 30 minutes and four reminders to produce one piece of gluten free toast ... painful. As for housekeeping? Do they exist? Room was not cleaned during stay .... not accepatble for price charged.

AccorHotels certified review
Anonymous Friends - 01/08/2017
« Super hotel, centrally located, efficient service. »

Met all our needs including a separate room for 4 bikes! Thank you.

AccorHotels certified review
Kwadwo Friends - 31/07/2017
« Comfortable and grat service »

Great service, pleasant stay

AccorHotels certified review
Mark G. Business - 31/07/2017
« quality hotel, location and service »

Enjoyable and great stay

AccorHotels certified review
Birgitte N. Families - 31/07/2017
« Not very relaxing! »

I went to Edingburgh with my daugther for a little Holiday 3-7 of July and spent 4 nights at Novotel Edingburgh Centre. We arived very late 3 o´clock in the morning because our plane was delayed. We got a room at 5 floor and woke up 7 o'clock in the morning very tired - they were renovating at 6 floor and it was so noisy we could not sleep. We asked to get another room and were moved to 2 floor. This was a room for a lower price but nobody told us about it before we asked why the minibar was empty and the room so small. Then we were promished to get 80 Pounds refund because of the trouble (20 Pounds per nigth) and they made us a dessert as a surprise for us when we went back late night. Very kind. In the morning we had asked to get the sofabed ready for us for the night and they promished it would be fixed. It was not. I had to go to the reception once again and the young man I talked with did not know much about it, so I did the sofabed ready for my dauhter myself. Now we have been back in Denmark for 3 weeks and we have still not got our 80 Pounds refund. I´m so tired of this hotel and will certainly never go back. Birgitte Nør-Hansen, Denmark.

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