Hotel - Novotel Edinburgh Centre
Novotel Hotel Novotel Hotel

Novotel Edinburgh Centre Hotel

4.0/5 3,066 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

  • 180 rooms
  • 100% non-smoking hotel
  • 144 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • All rooms have a separate toilet.
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,390 reviews

Our guest reviews for Novotel Edinburgh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,066 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 08/02/2019 AccorHotels certified review
« overnight business stay »

Really good, the pool was lovely , the room big and great quality fittings, downstairs bar fitted out in a non corporate way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELENMS. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Hugh A. Couples - 08/02/2019 AccorHotels certified review
« The hotel was fairly modern with excellent facilities and very accessible to the city centre »

This was a fairly short stay. We had an executive room which was very spacious and modern although the layout for personal washing etc seemed a little strange : separate rooms for the shower and the toilet, which is fine, but the large washbasin is outside of these , pretty near to the entrance to the room. We also found it a little strange that you could partially see through the large bedroom mirror so you could virtually see your partner having a shower b- some kind of strange two-way mirror! I was disappointed with the extent of the menu in the main dining are; nothing terribly special given the cost. Having said that, the breakfast in the morning was excellent with plenty of choice. The reception staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGH. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Mervyn A. Friends - 07/02/2019 AccorHotels certified review
« Well located hotel »

Comfortable room, easy check-in and check out. Welcoming staff with good service on all counts. Good selection for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERVYN. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Chen P. T. Business - 07/02/2019 AccorHotels certified review
« Decent experience and clean rooms »

Simple hotel with basic amenities and cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHEN PENG. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Kerra Couples - 06/02/2019 AccorHotels certified review
« Perfect stay »

It was so kind of the staff to ugrade us room and leave a card and fruit/chocolate platter to help us celebrate our anniversary. The staff were great, room was very clean and spa facilities were clean excellent. Extremely happy and will definitely return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KERRA. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Alex K. Business - 06/02/2019 AccorHotels certified review
« 25mins to checkin »

There was one person at the front desk when arriving that was on the phone, and didn't even acknowledge that I was there. No other member of staff turned up for another 25mins, which resulted in a queue to checkin. Room was ok, although there was no TV remote after requesting one to be sent to the room this took another 20mins to arrive. No urgency at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEX. Thank you for completing our survey I noticed that some of your scores were below our hotel average. We have started using a new system which is mobile. Please accept my apologies on giving you the impression that they were on their phones. I will check with our reception manager why there was no one else helping. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Todd O. C. Couples - 06/02/2019 AccorHotels certified review
« nice room, boring breakfast-same same everyday, nice pool-jacuzzi, sauna, great location »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear TODD. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Anonymous Families - 05/02/2019 AccorHotels certified review
« Excellent, helpfull friendly staff »

Good experience. Very satisfied. Will come again

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

I.m. J. Business - 04/02/2019 AccorHotels certified review
« BUSY BUSINESS TRAVELLER BEWARE »

Some careful thought has gone into re-arranging the bathroom area and removing the worst features of the previous room layout. Unfortunately, no such thought has been given to all the room’s new furnishing. The only table was too small for the laptop and papers I needed to work with. It’s also very low, as was the only seat – a sofa/chaise-longue, so I ended up perched on the end of the sofa, folded over my stomach and getting back-ache! I mentioned this when I checked out, and then discovered that they DO have some rooms with proper desks if you need to work. Mention your requirement when you make the reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I.M.. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Apologies for being offered a room that did not suit your needs. Please do let us know next time since we have plenty of rooms with proper desk. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Alan R. Business - 04/02/2019 AccorHotels certified review
« What is going on? »

On arrival i was waiting in the check in Que, and a raft of guest were phishing in complaining their rooms had no been cleaned, this was the 3-4 time complaining and nothing had been done. On check in I explained that I am traveling on business, I will be spending the next 24 months in Edinburgh, so I am looking to book a few weeks in advance, what offers etc were available. The reply was astonishing the rates were outrageous, more than the same hotel on booking.com. The aircon vent in my room was filthy and suffered with a bad cough and throat all week. The Air Con needs flushing. Paid for breakfast I didn't go overpriced and rubbish. The pool was dirty, Sauna/Steam room god know when it was cleaned. I spent 10/15minutes walking back and forth trying to get the door passed for gym and pool to work. Every night on returning to the hotel The was room service tray in the corridor which were still there when I left from work the next morning. I spent the week think this has to get better but on check out, looking back nothing got better.

Alex Families - 04/02/2019 AccorHotels certified review
« A great experience »

Everything about our stay was really nice: the staff were friendly and informative, the room was modern, clean and spacious, the facilities were good, and the breakfast had everything one could want and more!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Peter M. Couples - 04/02/2019 AccorHotels certified review
« A well located hotel »

It’s a nice enough Hotel but you get the impression some of the front desk would rather be doing something else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Anonymous Couples - 02/02/2019 AccorHotels certified review
« Enjoyed our city break »

Comfortable, friendly staff, good food and good central position

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVIA. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Niall Business - 01/02/2019 AccorHotels certified review
« great location for what was needed »

stayed for 1 night as its close to office. used the gym (very small - a cross trainer, step machine, bike, running machine and free weights). room is spacious although separate toilet and bathroom. very minimal noise from outside. breakfast is very good - lots of options and food was hot

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIALLMR. Thank you for completing our survey I noticed that some of your scores were below our hotel average. Is there any other comments that you could share with us to improve our experience? Thank you and see you soon. Best wishes Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Mrs R. Friends - 01/02/2019 AccorHotels certified review
« Very comfortable hotel with good facilities »

I had booked 2 suite rooms for an overnight stay with friends. The hotel was unfortunately not able to fulfil my booking. I was advised about this in advance of my arrival and all steps had been taken to ensure that I was accommodated in alternative rooms which were equally comfortable. I was also suitably compensated. So nice to be advised in advance, exactly how customer experience should be. Check in was very good, staff were all very professional. The hotels facilities are very good in comparison to other city centre hotels I have stayed at. Lovely bar with very polite staff, observed a young barman handling a customer who was trying to obtain alcohol for his room, gentle questioning identified he wasn’t actually staying in hotel and he was politely declined due to Scottish licensing laws, handled really well. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDITH. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Wendy R. Friends - 01/02/2019 AccorHotels certified review
« Location, staff, facilities very good. »

Very pleasant, meals a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDY. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Eric F. Couples - 01/02/2019 AccorHotels certified review
« Comfortable rooms with helpful and friendly staff. »

As above, however I didn’t like that there was no washhand basin in the toilet area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Susan S. Business - 01/02/2019 AccorHotels certified review
« Great Stay »

Easy online check in, nice rooms, good facilities. Only concern was breakfast. Could do better. Bacon - big tray, white fat not crisp - looks unpleasant, easily remedied, cook needs better supervision / direction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN. Thank you for the amazing scores on our survey. Please feel free to share your review with other guests on TripAdvisor or on Google Reviews. Thank you very much once again and see you soon. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d289742-Reviews-Novotel_Edinburgh_Centre-Edinburgh_Scotland.html Henrique Tiago de Castro Rooms Division Manager Novotel Edinburgh Centre

Paula Families - 30/01/2019 AccorHotels certified review
« Fantastic »

It was a short but fantastic stay! All the receptionists, the breakfast personal and the lady that bring our room service were super nice and helpful. You made us a fantastic stay! Thank you! Ps: the only thing that I would recommend to modify is the towels and bathrobes, they had like a yellow tone, we knew that they were clean because of the smell and everything but the colour that they have make doubt it. But our stay was really great!

Hayley D. Couples - 30/01/2019 AccorHotels certified review
« Fantast hotel and service »

We booked for 4 nights on a flexi booking, we did check out after 1 night ONLY because we realised we wanted to further in to the heart of Scotland! Wasn’t a problem at all, hotel very clean and tidy, bedroom had everything you needed, comfortable and quiet, breakfast was brilliant with a very good selection of food, we used the swimming pool and bar in the evening! Perfect location in the heart of Edinburgh so close to airport but we hired a car and wanted to see the highlands! Would stay here again and recommed it to anyone. Staff were all helpful and friendly

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