Novotel Leeds Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,491 reviews
Novotel Leeds Centre
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+ 20 Services
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Room 1

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Children's age
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Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Complimentary gym and sauna facilities for all guests

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Bathroom products

Superior Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Photo non contractuelle / Strictly non binding

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

12,109 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,491 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Novotel Leeds

TripAdvisor rating 4.0/5

peterrK5644PF Friends getaway - 13/10/2019 TripAdvisor review

A really great hotel with refurbished rooms. Very convenient location Reception staff very helpful. Breakfasts disappointing from previous visits - no pots of tea or coffee at breakfast, small cereal bowls. Ordered porridge one morning - took 25 minutes to arrive (previous day 5 minutes!).

Birthday stay made special

Customer review rating 4.5/5

Anonymous Couples - 07/10/2019 AccorHotels review

Really enjoyed our stay. Great location lovely staff and nice birthday touches x

Dear Christie E., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Good just a couple of personal wants.

Customer review rating 4.5/5

Selvin T. Friends - 07/10/2019 AccorHotels review

All in all Good just felt more supportive pillows would push the overall mark to Very Good everything else was great

Dear Selvin T., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Location

Customer review rating 4.5/5

Carl S. Couples - 07/10/2019 AccorHotels review

As in March we had a Friday and Saturday stay , the location and staff are very good , the only slight downside is that the bed(s) were fairly hard.

Excellent value in good location

Customer review rating 4.5/5

Annies Couples - 07/10/2019 AccorHotels review

Excellent spacious room including breakfast for great price. Stayed 1 night to go to a gig, good location 10 mins walk from centre

Very comfortable, staff faultless

Customer review rating 4.5/5

Anonymous Business - 07/10/2019 AccorHotels review

Very comfortable stay, staff very friendly and helpful. The bathroom let the room down a bit - plughole may have a blockage, as after only a little running water it was bringing old pipe water up. A few hairs left around from the cleaning cloth too.

Well located hotel providing good value for money

Customer review rating 4.5/5

Richard A. Families - 07/10/2019 AccorHotels review

We stay at the hotel because of its central location, carpark and it is dog friendly. Rooms are spacious and clean and the beds comfortable

Dear Richard A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Great treat

Customer review rating 4.5/5

Steve G. Couples - 07/10/2019 AccorHotels review

very welcoming, friendly and efficient; loved the birthday treats and card-we will definitely be back

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Mrs

Customer review rating 4.5/5

Sharon Families - 06/10/2019 AccorHotels review

Lovely hotel, comfortable rooms. Very close to the station and the city centre. The car park (£12 for 24 hours) is reasonable but it is “crammed in” as in every corner was tight, the spaces were narrow, definitely not a car park for the nervous driver. Breakfast was £10 each for all you can eat buffet and kids eat free. Couldn’t fault the breakfast. All in all I would definitely stay here again

Hi Sharon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Louise Stubbs Guest Services.

A very comfortable hotel with friendly, helpful staff. Excellent rooms and exactly as had been requested.

Customer review rating 4.5/5

Gary M. Friends - 06/10/2019 AccorHotels review

A short stay made all the better by a warm welcome on arrival at Novotel Leeds City Centre. The hotel location was ideal. Both rooms were excellent. Hotel Staff were helpful and obliging and I would certainly use Novotel in Leeds again

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Comfortable hotel with modern clean rooms and good breakfast

Customer review rating 4.5/5

Martin Business - 04/10/2019 AccorHotels review

Everything was at the expected standard with a minor incident on one day when the cold water suddenly stopped in the morning. Good experience overall, good breakfast selection, clean and quiet rooms. The only thing I am not sure about is the cleaning agent used for washing towels with a strong smell of unpleasant vinegarish bleach.

Dear Mr C., Thank you for taking the time to share your feedback, I have passed on your comments to the relevant departments. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Fantastic stylish modern hotel

Customer review rating 4.5/5

Steve_c Business - 04/10/2019 AccorHotels review

Loved the room, restaurant was excellent, staff all very friendly

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

BAD

Customer review rating 4.5/5

Anonymous Business - 04/10/2019 AccorHotels review

Not good at all. I have come to Novotel Leeds for the past 10 years and somehow always been lucky to stay in a room off the street side. Now that it has happened a second time that I rooms to the street was left when I arrived; I can conclude this is the last time I book Novotel in Leeds. Always friendly staff, but poor, poor, poor room maintenance ot the street.

Dear Mr T., Thank you for responding to our survey and please accept my apologies for any misunderstanding or oversight. Should you change your mind, I am going to ensure your guest profile is updated so we can allocate you a room above the courtyard. Kind regards, Ludovic Verzi General Manager

Very impressive!

Customer review rating 4.5/5

Helen Business - 04/10/2019 AccorHotels review

I arrived early to drop my bag off as check in wasn't open that early (9am). No issues,, and staff could not do enough to helpo. When it was time to check in, really friendly and helpul. Went to find my room, to find you have refurbished the rooms, and they look great. I even questioned if i had been given a upgrade. Really impressed. Looking really smart.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Lovely hotel

Customer review rating 4.5/5

Graham Business - 04/10/2019 AccorHotels review

Spot-on service from very conveniently located hotel. Uniformly very friendly and helpful staff.

Hi Graham, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Not what it was

Customer review rating 4.5/5

Steve C. Families - 04/10/2019 AccorHotels review

The overall experience was good but its the small things that are missing. The bed creaked everything you sat on it, the room wasn't cleaned to the standards I have experienced before (both here or at other hotels in the group) and on the first day the staff in the breakfast room where more interested in talking about what they did the night before than taking our room number and greeting us to breakfast. When we checked out a day early, because of illness to our daughter, the reception staff did not even ask why we where leaving early. The staff themselves seemed a lot younger than on previous stays here. I would go as far to say that for any new visits to Leeds I would give serious consideration to staying at other hotels.

Dear Mr C., Thank you for responding to our survey and for your feedback. Please accept my apologies as our standard were not to your usual expectations and please be assured this will be addressed with the team here at the hotel. Should you change your mind, please contact me directly on your next visit to Leeds. Kind regards, Ludovic Verzi General Manager

Another stay in Leeds

TripAdvisor rating 4.0/5

George W Solo travel - 03/10/2019 TripAdvisor review

Novotel Leeds is situated 5 minutes walk from the station, which has a good and frequent train service in all directions. It is a comfortable and relaxed hotel, where you are welcome and well served. The atmosphere is relaxed and friendly. Food is good.

Thank you for your kind comments and we hope to have the opportunity to welcome you back on your next visit to Leeds. Kind regards, Ludovic

1st wedding anniversary celebration

Customer review rating 4.5/5

Mr &. M. A. Couples - 02/10/2019 AccorHotels review

We were immediately met by he lovely Marc at the front desk and checked in and told where our room was and how to get there. The room was immaculately clean and very impressive with a huge bed a sofa desk, huge tv and a mini fridge and kettle as well as a huge shower that was brilliant, there were towels but they were small. Bed was comfy but I would recommend asking for an extra pillow for that extra comfort. There was tea and coffie and sugar and we rang down to get more when we needed it which arrived promptly by polite and accommodating staff. Our room was cleaned during our two night stay too promptly on request. Nothing was too much trouble. We would highly recommend staying here. The brekfast was amazing and for only £10 for a full English and you can have as much as you want and go back for more, theres bacon sausage egg toast hash browns beans mushrooms pastry fruit tea coffee juice and more. The staff are brilliant professionals and know how to give a great all round experience. The bar is great with a great atmosphere and very wide range of drinks and talkative friendly staff. We will definitely be returning here. Thankyou to all the staff who made our stay so easy and relaxing which is just what we needed.

Dear Mrs A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Fantastic start from the minute I booked

Customer review rating 4.5/5

Darren H. Families - 02/10/2019 AccorHotels review

What a brilliant family hotel this is. Arrived at reception for my 2 daughters to be given a little key ring teddy each, great little kids area near the bar, very friendly staff too. We also received a welcome drink each, for all 4 of us. The room was really nice, modern and clean, high tech. The only criticism would be that the room was small for a family of 4 but that wasn't an issue.

Dear Mr h., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

A very peaceful stay

Customer review rating 4.5/5

Sheila Couples - 01/10/2019 AccorHotels review

The receptionists were very helpful. Our room was very comfortable. It was a nice surprise to be upgraded to an executive room. We enjoyed our breakfast which catered for us as vegetarian. It was good value.

Dear Sheila, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.
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