Novotel Leeds Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,445 reviews
Novotel Leeds Centre
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Central location, with a five-minute walk from main station

  • Locally inspired Cocktail Lounge & Kitchen: The Soap Factory

  • On-site meeting facilities with a dedicated floor

  • Complimentary gym and sauna facilities for all guests

  • Nearby access to local pubs and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Leeds Centre

4 Whitehall quay
LS1 4HR
leeds
united kingdom

Tel: +441133969001

Fax: (+44)113/2426445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LBA At 24.14km / 15 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 60km / 37.29 miles

  • By boat

    HULL At 100km / 62.14 miles

  • By car

    M62 JUNCTION 29 At 6km / 3.73 miles

  • By car

    M621 At 4km / 2.49 miles

  • By car

    MI JUNCTION 3 At 1km / 0.62 miles

  • By train

    LEEDS At 0.3km / 0.19 miles

GPS :53.795645, -1.551394

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

THE SOAP FACTORY KITCHEN

Type of cuisine: Regional

Served in The Soap Factory Coktail Lounge & Kitchen, our menu is locally inspired with regionally sourced ingredients. Enjoy a wide range of dishes at affordable prices in relaxing surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SOAP FACTORY

Photo non contractuelle / Strictly non binding

A design-led cocktail lounge and eatery with a laid-back atmosphere. The perfect location to drop in and have a coffee, lunch, or somewhere to sip cocktails on a Saturday night. Sure to be a firm favourite with locals and visitors to the city alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Leeds Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

11,687 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,445 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable and welcoming stay

Customer review rating 4.5/5

Anonymous Business - 16/07/2019 AccorHotels certified review

Staff were friendly and helpful. Room was of good size, clean and comfortable and the stay was rounded off by an excellent breakfast.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

fine but noisy

Customer review rating 4.5/5

Laura B. Business - 15/07/2019 AccorHotels certified review

rooms were fine. There was a terrible buzzing noise that was constantly present which meant getting sleep was difficult.

Hi Laura, Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. At Novotel, we strive to provide a superior service experience for every customer; so please accept my apologies. I have also asked the Technical team to take a look in your room to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and please let me know next time you will be staying with us so I can ensure we upgrade you to one of our newly refurbished rooms. Kind Regards, Louise Stubbs Guest Services.

fantastic room

Customer review rating 4.5/5

Terry Business - 14/07/2019 AccorHotels certified review

upgraded to a 5th floor room was excellent

Hi Terry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Guest Services.

Terrible parking

Customer review rating 4.5/5

Chris P. Couples - 14/07/2019 AccorHotels certified review

Room fine Staff friendly But available car parking ridiculous with less and less space due to renovation work

Hi Chris, Thank you for taking the time to share your feedback. Apologies regarding the Car Park, it can get full most days and during the refurbishment it is extremely challenging. Hopefully we can welcome you back later in the year when all work is completed. Kind Regards, Louise Stubbs Guest Services.

A comfortable stay

Customer review rating 4.5/5

Gayle C. Solo - 13/07/2019 AccorHotels certified review

The bed was comfortable. The bathroom was lovely and clean. The separate toilet is a bonus, not often seen in hotels. The room service menu was rather limited with a leaning towards spicy foods and I had trouble finding anything much to eat. I did order a tomato and rocket salad and I was presented with a bowl of rocket with no tomato. Not the standard expected in a high quality hotel.

Dear Gayle C., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

A very lovely hotel in a great location.

Customer review rating 4.5/5

Dee Solo - 13/07/2019 AccorHotels certified review

I booked Novotel at the recommendation of a friend. The hotel is only 5 minutes walk from the train station and easy to find. Check in was quick, and I was so impressed with with my room. Spotlessly clean, and I got lucky with my room being located in the corner so I had two windows. Which was great considering the lovely weather that day. Staff and even other guests in the hotel were very friendly. I paid for late checkout so that my plans could be extended a little without me rushing around. I'd definitely book again and would give it the thumbs up to any friends and colleagues.

Dear Diane T., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Uncomfortable mattress so didn't sleep very well.

Customer review rating 4.5/5

Tony D. Business - 12/07/2019 AccorHotels certified review

I have stayed in the hotel on a number of occasions as it's a good location for the office I visit. Don't usually have a problem but on this visit the mattress was very uncomfortable, too soft and caused back to arch resulting in two poor nights sleep. Not sure if it was just the room I was in this time. Shower gel and shampoo was not replaced after first night meaning I only had a tiny bit left to use on my second morning.

Dear Anthony D., Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monika Rominska, Guest Relations

Very nice

Customer review rating 4.5/5

Josselin Business - 12/07/2019 AccorHotels certified review

Really fine, nice staff, nice new rooms.

Hi Josselin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Stubbs Guest Services.

A very pleasant short stay.

Customer review rating 4.5/5

Marion Business - 12/07/2019 AccorHotels certified review

Hotel was central, room was modern, clean and quiet, breakfast was good and the staff were pleasant. It was all good.

Dear Marion, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Comfy bed

Customer review rating 4.5/5

Alison Business - 12/07/2019 AccorHotels certified review

I always stay in the Novotel when I am in Leeds, the service is slick and I get what I need

Hi Alison, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.
Customer review rating 4.5/5

Anonymous Business - 11/07/2019 AccorHotels certified review

Overall satisfactory, with a few disappointments. The air-conditioning was not sufficient, although I believe it was normal for England.

Dear Stephanie y., Firstly, please accept my apologies for the unnecessary inconvenience caused at the time. Whilst we do not operate a full air conditioning system in bedrooms, we have checked the thermostat in the room you stayed in and we could not find any fault with it. Also, I understand temperatures were probably higher than in previous weeks, having this comment from time to time when temperatures are higher, we specifically ensure not to advertise that we have air conditioning. Finally, I would like to thank you for your feedback which is invaluable to continue to improve the quality of our services. Kind Regards, Louise Stubbs Guest Services.

A very comfortable hotel, very near the station and city centre.

Customer review rating 4.5/5

Stephen Solo - 10/07/2019 AccorHotels certified review

The room was spacious and comfortable. Good choice at breakfast.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Fabulous night

Customer review rating 4.5/5

Soraya Couples - 10/07/2019 AccorHotels certified review

The room was beautiful as was the rest of the hotel. I look forward to staying again in the future.

Hi Soraya, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Stubbs Guest Services.

Hassle free in lovely surroundings.

Customer review rating 4.5/5

Jane G. Couples - 09/07/2019 AccorHotels certified review

The rooms were spacious and well equipped. A special mention to the reception staff who were friendly and welcoming. Bar area is also really nice place for an evening drink. Great choices at breakfast, including vege sausages.

Hi Jane, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Extremely Satisfied with my stay here as I have been many times before

Customer review rating 4.5/5

Bk Business - 08/07/2019 AccorHotels certified review

Everything was as expected, just as it was when I've stayed there before.

Dear Barry K., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Louise Stubbs Guest Services.

Left in a better state than what I arrived.

Customer review rating 4.5/5

Rohan Families - 07/07/2019 AccorHotels certified review

A very good experience. Glad 5o hace access to a gym, room was modern clean and comfortable for a family of four. Hospitality services were exceptional. Obe improvement fould be to give a card to each adult. Particularly with families as they may come and go to the room while separated. It is the norm with every other hotel I have stayed with in the last 12 months (over 10). More warning that car park is no good for cars over two metres high would alleviate some stress.

Dear Mr S., Thank you for taking the time to share your feedback, and we hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Its was ok

Customer review rating 4.5/5

S. Couples - 07/07/2019 AccorHotels certified review

Its was OK. There needs to be more information on the parking facilities at the Hotel. It was not very clear.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Leeds Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, and I have passed on your comments to our GM and technical manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind Regards, Louise Stubbs Guest Services.

Great stay

Customer review rating 4.5/5

Msmh Business - 06/07/2019 AccorHotels certified review

Stayed 4 nights while on a training course due to the central location. The room and facilities where great. The Gym was small but adequate. Staff in the restaurant and reception were very helpful. Would definitely choose Novotel for another visit and with family.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Friendly staff including Bar staff. Clean room. Good location

Customer review rating 4.5/5

S. P. Couples - 06/07/2019 AccorHotels certified review

See above

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Guest Services.

Eagles stop over

Customer review rating 4.5/5

Phil W. Couples - 05/07/2019 AccorHotels certified review

usual stay, but very expensive this time. usually pay around £100-£140.00 exec room BnB

Dear Mr W., Thank you for responding to our survey and for your feedback. I fully appreciate your comments regarding prices on this particular night Kind regards, Ludovic Verzi General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in leeds