Hotel - Novotel Leeds Centre
Novotel Hotel Novotel Hotel

Novotel Leeds Centre Hotel

4.0/5 2,352 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 196 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 20 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Direct dial telephone
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 10,542 reviews

Our guest reviews for Novotel Leeds Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,352 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Aj Couples - 09/12/2018 AccorHotels certified review
« Mrs »

Fine. Some issues with payment due to apparently being under charged originally when we booked in the previous month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Q., Thank you for responding to our survey and please accept my apologies regarding the misunderstanding with payment. I shall ensure the appropriate staff re-training is carried out to prevent a similar situation in the future. Kind regards, Ludovic Verzi General Manager

Martin W. Business - 09/12/2018 AccorHotels certified review
« Friendly staff and clean rooms »

Excellent stay as always, great location and the new bar is fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for another great review of our hotel! We are glad that you enjoyed your stay. Kind Regards, Damiano Guest Services.

Louisa G. Families - 09/12/2018 AccorHotels certified review
« Great. »

Very good. Room was lovely. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Couples - 09/12/2018 TripAdvisor review
« PERFECT »

On arriving at the Hotel.we had a really nice welcome from the reception,We received our key card,within one minute of arriving at the desk,The room was spotless,free water and nespresso etc.we had a drink in the bar,which was a nice area to sit and chat,

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind review and comments which will be passed on to the team. We all hope to see you again on a future stay in Leeds. Kind regards, Ludovic

Tammi Business - 08/12/2018 AccorHotels certified review

Nice as usual. Makes such a difference when in a better than standard room as the pillows help with a better night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

OnAir301142 Couples - 08/12/2018 TripAdvisor review
« Not a great stay »

hotel was nice and clean we have stayed there on a number of occasions this visit how ever was not great given room 103 lovely room until through the night and very early in the morning someone started emptying all the bottles from the night before into the bottle bin and rubbish into bin right outside the window which are all situated out side this room not a good night sleep at all.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review and please accept my apologies regarding this experience. I will check if our suppliers (waste collection) have changed timetables as our employees would not normally do this (but I shall also remind the team here at the hotel). Kind regards, Ludovic

Alison Business - 07/12/2018 AccorHotels certified review
« Lovely »

Really helpful staff. Comfy rooms. Gorgeous food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms J., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Lloyd H. Business - 07/12/2018 AccorHotels certified review
« Very nice stay in a very nice hotel »

Welcome was friendly and efficient, room was very nice with all the facilities I needed. Breakfast was very tasty. Bar was nice and the happy hour was appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Lindsay Friends - 06/12/2018 AccorHotels certified review
« Nice hotel »

Nice room, plenty of plugs for charging. Nice and clean although carpet a tad stained. Only downside to the hotel was the bar prices, bit expensive for soft drinks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Louise Stubbs Guest Services.

Regular G. Business - 06/12/2018 AccorHotels certified review
« Great stay »

Another great stay at Novotel Leeds Centre. Staff cannot do enough for you, so attentive. One of the best hotels in Leeds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback from our regular Guests. Thank you again for sharing your experience and we hope your stay today will be pleasant as the previous one! Kind Regards, Damiano G. Services.

Tracey O. Families - 05/12/2018 AccorHotels certified review
« Disappointing »

Checked in very promising. Room okay, dirty paper cups with rotten milk in them in the fridge. Room not cleaned the next day, no towels, tea coffee replenishment no toilet roll. Pillows inadequate. Came in and got the third degree from security. Told Mark on Reception he was very helpful. Do not think we would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you for responding to our survey and please accept my apologies for this experience which is not typical of our usually good standard. Please be assured your comments have been addressed with the team here at the hotel to prevent a similar situation in the future. Kind regards, Ludovic Verzi General Manager

Cal Couples - 05/12/2018 AccorHotels certified review
« Nice »

Hotel was clean , nice surroundings and quiet but 2 things...the bed was rock hard had worst nights sleep ever although that may be just my personal preference 2nd although great to have a separate toilet there is no sink to wash hands afterwards so you have to go into the bathroom. On the positive side room was a good size. Also breakfast was lovely .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

John W. Business - 05/12/2018 AccorHotels certified review
« excelent »

perfect as always, staff are so efficient helpful and attentive especially desk staff and bar staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr w., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Ian Solo - 04/12/2018 AccorHotels certified review
« Not up to the usual standard. »

A great hotel, stopped there a few times and the rooms and facilities are excellent. Breakfast was a bit shambolic. Long queues for Tea, for toast, many condiments missing and not a lot of staff to help. What I had was still good quality, but overall nothing like as good as previous stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for responding to our survey and please accept my apologies regarding your breakfast experience on that occasion. Please be assured this is being addressed with the team. Kind regards, Ludovic Verzi General Manager

Erin Couples - 04/12/2018 AccorHotels certified review
« Lovely and relaxing »

Me and my boyfriend stayed here for his birthday weekend and I had put a special request in for blue balloons. When we arrived, the bed was covered in blue balloons which was a lovely surprise for him and made our stay feel very personal. Staying at the Novotel was lovely, the staff were all very friendly and helpful. The Soap Factory in the hotel was very nice and it was ideal for sitting in before going up to our room. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Anonymous Friends - 04/12/2018 AccorHotels certified review
« No parking and Blocked drains »

After booking at the hotel i called to check if parking was available and was reassured there would be parking available under the hotel in a secure underground car park. When arriving at the car park there was a sign directing to the nearby Citi park which is a public outdoor car park and one i know to be common to have cars broken into from my experience of working in an office nearby. I called the hotel but they were uninterested and simply said we would have to use citipark. Upon returning from a night out and attempting to wash hand in the bathroom we found the drains were blocked. These took all night to drain away. The next morning when showering these drains appeared to be blocked too meaning we could only have a very quick shower. We mentioned on the way out and all we were told is 'it will be reported, sorry.' Not what i expected as a member and paying £170 for a hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., Thank you for responding to our survey and please accept my apologies regarding the drainage at the time. As I could not see any complaint being logged, would you mind to let me know who you spoke to at the time so I can investigate this further. Looking forward to hear from you Kind regards, Ludovic Verzi General Manager PS: I am sorry for any misunderstanding about the car parking as we usually specify on the phone that this facility cannot be guaranteed (there are more rooms than car parking spaces).

Keith A. Couples - 04/12/2018 AccorHotels certified review
« Good value city centre hotel »

The position of the hotel near the rail station was perfect for a city centre break. The only downside was the car park which was too small for a hotel this size, but a nearby car park was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Bren S. Couples - 04/12/2018 AccorHotels certified review
« A nice place to stay »

A great position , close to the city centre. Clean , comfortable room, quiet and with a good shower, bed and nice tv. Good value breakfast. The staff were superb .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Mark Business - 03/12/2018 AccorHotels certified review
« Great Customer Service »

On arrival, the car park was displaying a notice that it was full and to park somewhere else. I couldn’t do that because I have equipment in the vehicle that requires secure parking. I walked into your hotel and spoke to a very kind gentleman named Domiano. I told him that of I couldn’t get into your car park then I had a four hour drive home. He sorted it! When I checked in, we had a chat and I told him the story above including the fact that I’d had enough of the budget hotel, not because it is grimy, but because I’ve spent years in them and have eaten everything on their menu many times over! I also talked about the fact that my wife had been expecting me home after a long week. He checked me in and as I was about to go to my room, he let me know that he had upgraded me! I shook his hand in thanks but could actually have hugged him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Damiano. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

Dave B. Business - 03/12/2018 AccorHotels certified review
« Another good trip to my favourite hotel in Leeds »

This hotel is not delux or trendy but it ticks all the boxes I look for - location, comfort, good service and a peaceful nights sleep. Added bonus of modest gym with sauna and steam room sets it above it's peers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Leeds Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Louise Stubbs Guest Services.

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