Novotel London City South Hotel 4 stars

TripAdvisor rating 4.0/5 2,589 reviews
Novotel London City South
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Room 1

Number of guests
Children's age
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Hotel extras

  • A short 10-minute walk to London Bridge tube station

  • Overlooking the renowned London Borough Market

  • Direct train from London Bridge Station to Gatwick Airport

  • Dedicated central London parking spaces for guests

  • Sauna and hammam to relax after a day of sightseeing

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London City South

53-61 Southwark Bridge Road
SE1 9HH
london
united kingdom

Tel: +442076600676

Fax: (+44)207/0890410

Contact email

Check-in from 14h00

Check out up to 12h00

  • COVENT GARDEN-TOWER GATEWAY :   RV1 SOUTHWARK STREET

  • LIVERPOOL ST-CLAPHAM JUNCTION :   344 SOUTHWARK BR. RD

  • WATERLOO-PECKHAM :   381 SOUTHWARK BR.RD

  • JUBILEE LINE :   JUBILEE LONDON BRIDGE

  • NORTHERN LINE :   NORTHERN LONDON BRIDGE

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By plane

    LONDON GATWICK APT At 45km / 27.96 miles

  • By plane

    LONDON HEATHROW APT At 30km / 18.64 miles

  • By train

    LONDON BRIDGE TRAIN At 0.6km / 0.37 miles

  • By train

    LONDON ST PANCRAS At 3.5km / 2.17 miles

  • By train

    LONDRES WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO-EUROSTAR At 1.5km / 0.93 miles

GPS :51.50572, -0.095408

Currently, close to our hotel

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 2.9 km

Bupa London 10,000

From 27/05/2019 to 27/05/2019

At 3 km

Westminster Mile

From 26/05/2019 to 26/05/2019

At 3.3 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 4.8 km

London International Antiquarian Book Fair

From 07/06/2019 to 09/06/2019

At 5 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 7.4 km

100% Design London

From 18/09/2019 to 21/09/2019

At 8 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 8 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 10 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 20 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen bed + convertible Sofa

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed & convertible sofa

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premium Room with queen-size bed & convertible sofa

  • Max. number of persons: x3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Queen bed + convertible Sofa

  • Max. number of persons: x4
  • Area: From 46
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Gourmet Bar & Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Gourmet Bar

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 90 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more
Novotel London City South Meeting Room

Our guest reviews for
Novotel London City South

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,394 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,589 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing stay

TripAdvisor rating 4.0/5

SMakaboss Couples - 24/05/2019 TripAdvisor review

Wonderful stay! Love the renovation of the Hotel. We stayed here for 2 nights. The location was ideal for our visit. Very nice breakfast with a good choice of food. Looking forward for our next visit. Keep a great service guys!

Fantastic

Customer review rating 4.4/5

Tess Families - 17/05/2019 AccorHotels certified review

I was given a seven star service by a receptionist called Angilli . She is the best receptionist you could ever ask. She made us smile.

Dear Hermela, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Lovely stay, amazing staff

Customer review rating 4.4/5

Eni321 Friends - 17/05/2019 AccorHotels certified review

I just booked a night away with my cousin and it was lovely and relaxing, the staff was really super attentive

Dear Eniola, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Refurbished and updated

Customer review rating 4.4/5

Mark S. Business - 16/05/2019 AccorHotels certified review

It’s been a month or so since my last stay and I’m delighted to see all of the work finished. Great job updating the reception and bar area, it all looks much fresher and more modern.

Dear Mark, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager

long weekend

TripAdvisor rating 4.0/5

trevorn34 Couples - 16/05/2019 TripAdvisor review

Have stayed here on a few occasions and again very impressed. Had upgraded room to executive, very quiet very clean nice bath and rain shower, nice toileteries. Lovely welcome from reception and checkout . Hotel is close to London bridge tube station and next to Borough market, lots of pubs and restaurants very close Would highly recommend.

Dear trevorn34, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,

Great stay thank you

Customer review rating 4.4/5

Andrew Families - 15/05/2019 AccorHotels certified review

Very pleasant hotel, very helpful and friendly staff. Late bar and entertainment facilities. Comfortable , and quiet room , with contemporary feel. Delicious breakfast with a good selection to choose from. All added to a very relaxing stay . Would certainly recommend

Dear Andrew, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Monika Osik Guest Relations Manager

Nice

Customer review rating 4.4/5

Alcina P. Families - 14/05/2019 AccorHotels certified review

we enjoy it

Dear Alcina, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager

long weekend

Customer review rating 4.4/5

Mr T. N. Couples - 14/05/2019 AccorHotels certified review

Very nice welcome, upgraded to exec room, room very clean , nice bath, shower, toileteries etc.Check out very swift with two very pleasant ladies on desk. Have stayed here before and would recommend.

Dear Trevor, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager

Drastic change in decor

Customer review rating 4.4/5

Jrt Couples - 13/05/2019 AccorHotels certified review

Stayed one night. Having used this hotel many times before, I was taken back by the many changes in decor and reception. It's getting too like the dreadful Ibis Styles for comfort. No newspapers at breakfast and the coffee machine queues were too long - bring back the cafetieres! Also, the coffee was dire and it was hard to find the cold milk - the machine dispensed too much.

Dear Ms T., Thank you for taking the time to tell us about your experience at the Novotel London City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monika Osik Guest Relations Manager

Comfortable room if slightly odd design

Customer review rating 4.4/5

Glenn N. Business - 12/05/2019 AccorHotels certified review

The executive rooms are poorly designed, the ones on the 6th floor . Don’t understand the open plan sink design and the furniture is poor quality and doors are poorly fitted. There are far better quality rooms on the 4th floor.

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments about the design of the room, it will be taken into consideration in any future room changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Very Comfortable

Customer review rating 4.4/5

Stephen O. Business - 12/05/2019 AccorHotels certified review

As ever all the staff went out of their way to make it feel like a home from home

Dear Stephen, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager

Good but not amazing

Customer review rating 4.4/5

Karen Families - 12/05/2019 AccorHotels certified review

The staff were very welcoming and helpful. The room was nice too but get very hot during the night. We woke up to open the window however early hours of the morning we were woke to very loud staff chatting outside.

Dear Karen, Thank you for taking the time to tell us about your experience at the Novotel London City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monika Osik Guest Relations Manager
Customer review rating 4.4/5

Anonymous Families - 12/05/2019 AccorHotels certified review

Initially couldn’t find reservation but that was sorted. My wife and child went to breakfast at 10:51. Member of staff initially said they couldn’t come in for breakfast. Another member of staff let them in. Bit awkward for my family. Otherwise stay ok.

Dear Vik, We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience about the welcome at breakfast, sorry for this encounter, could you please describe the person that initially objected to let your family in, as I would like to personaly investigate it and follow up with training. Please contact me directly on h3… Sincerely, Guillaume Berteau Food and Beverage Manager

LOVELY HOTEL

Customer review rating 4.4/5

Loraine Couples - 12/05/2019 AccorHotels certified review

We were only there under dayuse, and were more than happy with the room. Shower/bathroom was really good, and a very comfortable bed. Will definitely be going back

Dear Loraine, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. I remain at your service. Monika Osik Guest Relations Manager

Quality accommodation at a good price, staff excellent.

Customer review rating 4.4/5

Anonymous Couples - 11/05/2019 AccorHotels certified review

Very quiet room, as requested, very helpful staff throughout our stay, nothing was too much for them. Room was very comfortable as was the bed and a very good price for the two night stay. However, the shower in the room was not warm but this did not spoil our enjoyable stay.

Dear Vivianne, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager

Miss

Customer review rating 4.4/5

Lesley H. Business - 10/05/2019 AccorHotels certified review

It’s a good hotel with comfy beds in a perfect location

Dear Lesley, Thank you for completing our online guest review, I was disappointed to see though your overall experience fell below our hotel average. If you could provide me with a few notes of what we could do to improve, the team and I would very grateful. I remain at your service. Monika Osik Guest Relations Manager

Satisfactory

Customer review rating 4.4/5

Anonymous Business - 10/05/2019 AccorHotels certified review

Experience was fine - the room was well kept, and the facilities were nicely maintained. I found it surprising that in my suite at least, no conditioner was provided amongst toiletries, but it was provided for colleagues in other units.

Dear Cherilyn, We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

Check In Fiasco

Customer review rating 4.4/5

David B. Business - 09/05/2019 AccorHotels certified review

Very dissapointing , my first stay at this hotel having been an Accor Hotel Group member for a number of years. I knew I was arriving late at the hotel around 10.30pm so checked in on line to save time on arrival. On arrival check was no problem key was ready and I went off to my room to sleep after a long day. At 12.45am I was awoken by my room phone ringing , on answering it was reception ringing to check who I was as they had no record of me checking in ...at 12.45 am !!!! I raised my complaint with Nurun Laskar Front Office Team leader the next morning and although she apologised I would have expected some additional form of compensation. My companies offices have just moved opposite the hotel so this hotel potentially will be frequently used by myself.

Dear David, I am very sorry to hear you were called so late at night to the room. My colleague Eric, the Reception Manager will award you 2,000 courtesy le-club points a s gesture of goodwill. When do you plan your next stay? I remain at your service. Matt Brett General Manager

A good nights sleep

Customer review rating 4.4/5

Phil Business - 07/05/2019 AccorHotels certified review

Room was functional and everything worked.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika Osik Guest Relations Manager

A great escape

Customer review rating 4.4/5

Mick P. Solo - 07/05/2019 AccorHotels certified review

I felt valuable, I mattered.

Dear Michael, I was delighted to see you enjoyed your stay, please do feel free to share this with other guests on www.tripadvisor.com. We do hope to welcome you back with us next time you visit London. Sincerely, Monika Osik Guest Relations Manager
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