ibis Ribeirão Preto Shopping Hotel 3 stars

TripAdvisor rating 3.5/5 1,341 reviews
ibis Ribeirão Preto Shopping
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Hotel extras

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  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Ribeirão Preto Shopping

Av. Braz Olaia Acosta 691
Torre A - Jd. California
Ribeirão Shopping
14026040
ribeirao preto
brazil

Tel: +551621012950

Fax: (+55)16/21012959

Contact email

Check-in from 12h00

Check out up to 12h00

  • Rodovia Anhanguera :  

  • By plane

    GUARULHOS At 330km / 205 miles

  • By plane

    RIBEIRAO PRETO At 16km / 9 miles

GPS :-21.2115, -47.816694

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with one double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with one double bed and one extra bed

  • Max. number of persons: ‌3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR IBIS

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Ribeirão Preto Shopping

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,870 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,341 reviews

Comfortable

Customer review rating 4.1/5

Claudio C. Business - 06/06/2019 AccorHotels certified review

It was fine, the hotel always clean, a very kind attemption on the desk, room silence and quiet. Enough variety of food on breakfast.

It was good but it could be perfect!

Customer review rating 4.1/5

Claudia A. S. Business - 05/06/2019 AccorHotels certified review

I stayed in a room beside the elevator, the cleaning ladies banged the restrict door all morning. I understand that the next time I should ask for a room far away from the elevator, but I think that the ladies could hold the door so it doesn't bang so much!!! Especially on Sunday morning!!!! Thank you for your attention.

Graham T.

Customer review rating 4.1/5

Graham T. Business - 14/05/2019 AccorHotels certified review

All was very good for AGRISHOW week.

Customer review rating 4.1/5

Antonio J. A. Couples - 22/04/2019 AccorHotels certified review

O cafe

The hotel is poorly maintained, rude staff.

Customer review rating 4.1/5

Mrs M. Z. Business - 14/03/2019 AccorHotels certified review

*First day of my stay, without warning from the hotel, the water was shut off. I was ready for shower, and there was no water. I had to call the front desk to hear that they were finding out what happened. I had just arrived from a 26 hours trip. I did not receive any hotel apologies, or offer to reimburse payment. *On the second day, I was awake with a woman screaming, next door, some guy was struggling her. I had to call for help again; however, they did not immediately called the police. Two staff members came upstairs than called the police. Four police officers come to the hotel, lots of arrests and noise. I was shaking absolutely afraid for my own life due to the disturbed situation, It seems the hotel let prostitution in. Again no apologies, or money back for my disturbing night. *Following day, I arrived by 7PM, and the housekeepers did not clean the rooms on my floor. No apologies, the front desk employee came to make the bed. That shows absolutely lack of management and organization. *Following day, I left and had to come back to pick up important documents. The front desk female employee (long black hair), did not allow me to go back to my room, unless I would give her my credit card to pay for the rest of my stay. Even though I had made reservations and payed with the same credit card, I told her I was in a hurry to get the same credit card number as the days before. She said if a nasty arrogant way "The machine won't work to make you a new key." I had to go back to my car, get my purse, my credit card and give to the lady. Since I had had enough bad experience with this hotel, I told her to cancel the rest of my stay, and changed hotels. I will NEVER go back to this place, and I will NOT recommend to anyone. This letter will be followed to Ibis Headquarters too.

Prezada Marta , Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Iremos tomar medidas apropriadas para lidar com os problemas e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Aceitavel

Customer review rating 4.1/5

David Couples - 23/02/2019 AccorHotels certified review

Normal, aceitavel

Prezado David, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido plenamente suas expectativas. Seria muito importante para nós sabermos o que podemos fazer melhor em sua próxima estada conosco . Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Short visit but they messed up with my car

Customer review rating 4.1/5

Ana Z. Friends - 08/02/2019 AccorHotels certified review

They left my car out in the sun light

Prezada Ana, Agradecemos por nos contar sobre sua experiência. Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping
Customer review rating 4.1/5

Marcello L. Couples - 15/01/2019 AccorHotels certified review

Very good place for staying. This hotel is right inside the shopping center. There are meny options for your leisure time.

Prezado, Agradecemos por nos contar sobre sua experiência no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

delightful

Customer review rating 4.1/5

Isabella Business - 06/12/2018 AccorHotels certified review

It was a great experience, i just believe that the breakfast should be better, there is few options

Prezada Isabella, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-la novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Very small accommodation

Customer review rating 4.1/5

Alison D. Families - 20/11/2018 AccorHotels certified review

The overall experience was pretty fine, but the room was too small.

Prezado Alison, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

The accommodation was very good. Just I did not like the empty fridge

Customer review rating 4.1/5

Sérgio D. A. Business - 17/11/2018 AccorHotels certified review

The bed was ok and The shower as well. Like I said: The concern did not tell me about the empty fridge. I had to get down to take a bottle of water.

Prezado Sergio, Bom dia. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

satisfatorio

Customer review rating 4.1/5

Fabio B. Business - 13/11/2018 AccorHotels certified review

boa

Olá Fabio, Bom dia. Que ótimo que voce tenha gostado da sua hospedagem. Eu e minha equipe ficamos muito contentes. Esperamos reve-lo em seu retorno a Ribeirão Preto. Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Amazingly good

Customer review rating 4.1/5

Eugênio D. C. G. Business - 03/11/2018 AccorHotels certified review

Very nice place comfortable clean

Olá Eugenio, Boa tarde! Que ótimo que voce tenha gostado da sua hospedagem. Eu e minha equipe ficamos muito contentes. Esperamos reve-lo em seu retorno a Ribeirão Preto. Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping
Customer review rating 4.1/5

Ricardo B. Business - 30/10/2018 AccorHotels certified review

Good but restaurant was without full inventory, no hamburgers in stock

Prezado Ricardo, boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping
Customer review rating 4.1/5

Anonymous Solo - 01/10/2018 AccorHotels certified review

The air conditioner did not work, these should be tested and confirmed working on a regular basis. It’s common at all Ibis and would be a strong reason in summertime not to stay at an Ibis

Prezado Douglas, Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. Iremos tomar medidas apropriadas para lidar com o problema apontado e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Good Cost benefit

Customer review rating 4.1/5

Paulo Business - 24/09/2018 AccorHotels certified review

Excellent location

Prezado Sr. L., Agradecemos por sua excelente avaliação no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Service was excellent

Customer review rating 4.1/5

Onias B. Families - 18/09/2018 AccorHotels certified review

I just stayed for 1 night, but the attendants were excellent and the breakfast was very good too.

Dear Onias, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

OK the room - overall service is not ok

Customer review rating 4.1/5

Marcelo Business - 17/09/2018 AccorHotels certified review

Was just OK, I arrived quite late (22:30) and the restaurant was closed so only a small snack was available to eat. The room was OK, not iron available, but still ok. what really bothers me is that you do not print my "Nota Fiscal" for the stay, and I have to wait to receive it by e-mail... and guess what? I haven't received it yet and I will need to call to claim about it... this is ridiculous... You should print that out immediately was everybody does it. I need that for my expense report.

Dear L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Positivo

Customer review rating 4.1/5

Anonymous Business - 17/09/2018 AccorHotels certified review

Positiva

Prezado Sr. M. Agradecemos por nos avaliar no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

Excelente

Customer review rating 4.1/5

Daniel C. Couples - 17/07/2018 AccorHotels certified review

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