Hotel - Novotel Porto Alegre Tres Figueiras
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Novotel Hotel

Novotel Porto Alegre Tres Figueiras Hotel

Avenida soledade 575  TRES FIGUEIRAS 
90470340  PORTO ALEGRE
BRAZIL

602 reviews
TripAdvisor Rating Based on 602 reviews
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From 199.00 BRL Non member rate
From 179.10 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,407 reviews

Our guest reviews for Novotel Porto Alegre Tres Figueiras

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 602 reviews
AccorHotels certified review
Amanda M. Business - 17/07/2017
« Miss Amanda »

Amazing staff! Lack of outlets near the bed

AccorHotels certified review
Georges Business - 16/07/2017
« Ok, hotel does not provide invoice.  »

It was good but hotel was not able to provide me an invoice which means I cant get reimbursement from the company I work for. That being said I am not ordering food or anything from the hotel.

AccorHotels certified review
Pedro J. Business - 11/07/2017
« nice »

very nice

AccorHotels certified review
Mr. P. Business - 04/07/2017
« Mr. Pavel Janku »

Simple , clean, efficient and friendly for good money.

AccorHotels certified review
Celso L. Business - 03/07/2017

I had a good experience with the cleaning of the room and comfort. The critical thing that I found was the jack plug to charger cellphone. It work only for "Brazilian" plugs.

AccorHotels certified review
Rosi Couples - 03/07/2017
« Recomendo »

Superou expectativa

TripAdvisor certified review
gazzoni2017 Business - 19/06/2017
« Does not worth the price »

They did not make up my room, even though I complained at the reception; air conditioning not working; almost impossible to access the internet, narrow band; water flowing to the floor of the bathroom. Surely you can get more for your money, very expensive for the service. Really below the standards of other properties of the Novotel chain.

AccorHotels certified review
Anonymous Business - 14/06/2017
« The room was old and dirty »

It was the worst Novotel that I tried

AccorHotels certified review
Anonymous Business - 12/06/2017
« Very comfortable room, Natura amenities is a plus!  »

The room was very clean and comfortable. The shower and natura amenities were the best as well as the hairdryer. Although the room was a little cold although the heat was turned on. Hot Chocolate was served as a courtesy at the Front Desk at 7 pm, great detail as It was very cold. The Breakfast was just OK. Staff was really nice. Internet connection a little slow.

AccorHotels certified review
Anonymous Business - 08/06/2017
« OK »

ok.

AccorHotels certified review
Rodrigo Business - 03/06/2017
« Good experience »

Overall was a good experience, only the first smell on my room wasn´t good. But before get inside was OK. Reception service was very good, breakfast was wonderful but room service can be better. Central air conditioning is difficult to set good temperature.

AccorHotels certified review
Jeff D. Business - 30/05/2017

The stay at Novotel met all of my expectations.

AccorHotels certified review
John H. Business - 26/05/2017
« Room satisfactory but service in restaurant extremely poor and inefficient »

Restaurant service was extremely slow. Several tables that arrives after us were served before us, wrong products were brought, the ceviche and quality of steak was disappointing. When I came to pay I was advised that I could not charge to my room, so had to go up to my room to get cards

AccorHotels certified review
Anonymous Business - 04/05/2017

Considering that it is a Novotel, the structure needs renovation as well as the staff needs lots of training - from front desk to food & beverage, most of them are not well trained.

AccorHotels certified review
Anonymous Business - 27/04/2017

In general was OK but bathroom needs improvements. Room location was noisy and access halls to rooms were smelly.

AccorHotels certified review
Anonymous Business - 21/04/2017

Lead time check in & Check out should improve

AccorHotels certified review
Anonymous Business - 18/04/2017

My Accord fidelity card wasn't accept

AccorHotels certified review
Anonymous Business - 16/04/2017

Had a great helper at the front desk that organized a visit to Schneider for us. That was a great experience.

AccorHotels certified review
Anonymous Business - 13/04/2017

It was great, but the price was too high. I would have stayed more days if it was cheaper. Great staff.

AccorHotels certified review
Anonymous Families - 10/04/2017

When we've got into the room we have noticed it has not been cleaned from the previous guests stay. Used towels, used toilet paper @ the trash bin, etc... this is something we did not expect on a hotel this level. They have promptly arranged another room for us and there was no safe box on the new room. We needed a safe box and called reception asking for it. They said would send it right away. We are waiting until today. They never sent it. Overall we think the experience was less than enjoyable. As an Accor Gold Member I would expect more from Novotel.

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