Hotel - Novotel Porto Alegre Tres Figueiras
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Novotel Hotel

Novotel Porto Alegre Tres Figueiras Hotel

Avenida soledade 575  TRES FIGUEIRAS 
90470340  PORTO ALEGRE
BRAZIL

621 reviews
TripAdvisor Rating Based on 621 reviews
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From 199.00 BRL Non member rate
From 179.10 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Shoe shine machine
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Kids' Club for children aged 0 to 16 years

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,763 reviews

Our guest reviews for Novotel Porto Alegre Tres Figueiras

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 621 reviews
AccorHotels certified review
Ricardo R. Business - 19/09/2017
« Needs improvements »

Not as good as expected: a) During the reservation, I choose a King Size bed, at the reception, I also double-checked that and upon arriving at the room: it was a Queen Sized Bed; b) I order food and the meat was raw (bleeding) unable to eat it + the French Fries were cold and some overcooked. The only positive thing about it, was that both the guys working at the reception; the one that did my Check In as well as the one that did my Check Out were extremely courteous and kind.

AccorHotels certified review
Anonymous Business - 15/09/2017

Unexpected lack of quality on bath towel and scramble eggs.

AccorHotels certified review
Lisianne R. Business - 06/09/2017
« good stay »

very polite and gentle people.

AccorHotels certified review
Anonymous Business - 05/09/2017
« Great service »

Very good. Wanna go back

AccorHotels certified review
Eduardo F. C. Business - 30/08/2017
« Nice, but limited room service »

It would be nice to have room service after 11 p.m, once the night flight from SP lands at 10:30 pm. I had to go to Ibis walking to grab a microwave sandwich and peanuts... Awful experience.

AccorHotels certified review
Sanjay B. Business - 30/08/2017
« Very good »

Hotel Reception team need to send me the Receipt of my last stay. The System was not working and they said they will email me but i didn't receive it yet. Sanjay B. bi..

AccorHotels certified review
Kristiina L. Business - 25/08/2017
« Standard hotel stay »

Standard Novotel experience (based on the room not possible to say where you are :)). Towels were clean but the the color was a bit worn out and greyish. NIce breakfast. Friendly and helpful staff at reception.

AccorHotels certified review
Al Business - 22/08/2017
« Not what I expect from a Novotel! »

Toilet in the room did NOT flush properly. Complained at the reception twice. Issue was not resolved! Internet did not work properly in the hotel. Was not able to get a laptop, a tablet or my phones to work on the hotel internet. My colleague who was in another room on another floor had the same problem. Complained to the reception. Problem was not resolved. Instead the receptionist tried to tell me I was wrong and that I was doing the connection incorrectly, until he figured out I was connecting correctly and indeed the internet did not work properly. In the end we never got online! In a 4-star hotel I expect the towels to be soft and fluffy. Instead the towels were hard and old and washed too many times. The shower stall was not cleaned properly and showed mildew stains. The showerhead could use a good cleaning. Restaurant food both for breakfast and dinner, to include the choices on the menu are far below any level one would expect in a 4-star hotel!

AccorHotels certified review
Carola D. A. Business - 21/08/2017
« Good experience »

My experience was good. Very friendly and helpful staff at reception desk.

AccorHotels certified review
Magaly C. Solo - 17/08/2017
« Confortavel »

Agradavel

AccorHotels certified review
Ricardo G. Business - 11/08/2017
« Nice hotel, with standard accomodations »

Nice stay, with clean and comfortable room

AccorHotels certified review
Anonymous Business - 10/08/2017
« the hotel is too busy asking about my satisfaction but is not doing its job »

The hotel has no doesn't care if you are a platinum or a first day member. No special treatment and now the hotel is providing RPS instead of the invoice. Also my last check out was 26/07 and I'm still awaiting for the invoice. I need to report to my company and I need to call to the front desk and spend phone calls to get my invoice because you are not taking care about that. Later I tried to book a new room for this week August 9th to August 11th and the person in front desk gave a sh*t to my status saying that the hotel was full and no room was available, however just for curiosity I went to Accor Hotels website and for my surprise I saw that rooms were available yet. Totally disappointed with the service of Novotel Tres Figueiras.

AccorHotels certified review
Anonymous Business - 27/07/2017
« Good Hotel »

Room not so god. But aceptable.

AccorHotels certified review
Dirk Business - 24/07/2017
« My first stay at Novotel Porto Alegre »

Bathroom wasn't clean. There was used toilet paper behind the toilet. Also, given the cold day/night heating wasn't working. I've tried to set the temperature to its max but no luck. Cold air was being vented through the room. I had to sleep with my cloths on under the blanket. To complete the bad experience, noise came from the guest above my room. It sounded like someone was running or exercising at 3 a.m., which is not normal. I ate dinner at the hotel and ordered a burger. Rustic potatoes as side dish where over fired/cooked and the burger was tasting burned too. Arugula was bitter due to over cooked meat. The only reasons I picked this hotel was because of its proximity to the customer I was visiting and a known hotel brand. Next time I pick another hotel.

AccorHotels certified review
Amanda M. Business - 17/07/2017
« Miss Amanda »

Amazing staff! Lack of outlets near the bed

AccorHotels certified review
Georges Business - 16/07/2017
« Ok, hotel does not provide invoice. »

It was good but hotel was not able to provide me an invoice which means I cant get reimbursement from the company I work for. That being said I am not ordering food or anything from the hotel.

AccorHotels certified review
Pedro J. Business - 11/07/2017
« nice »

very nice

AccorHotels certified review
Mr. P. Business - 04/07/2017
« Mr. P. J. »

Simple , clean, efficient and friendly for good money.

AccorHotels certified review
Celso L. Business - 03/07/2017

I had a good experience with the cleaning of the room and comfort. The critical thing that I found was the jack plug to charger cellphone. It work only for "Brazilian" plugs.

AccorHotels certified review
Rosi Couples - 03/07/2017
« Recomendo »

Superou expectativa

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