Hotel - Novotel Porto Alegre Tres Figueiras
Novotel Hotel Novotel Hotel

Novotel Porto Alegre Tres Figueiras Hotel

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4.0/5 691 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 80  BRL
  • Kids' Club for children aged 0 to 12 years
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Kids' Club for children aged 0 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,688 reviews

Our guest reviews for Novotel Porto Alegre Tres Figueiras

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 691 reviews
AccorHotels certified review
Teddy B. Business - 16/04/2018
« Nice and professional »

Stayed at the Novotel for three nights and was very satisfied overall. I didn't spend much time at the hotel due to a busy schedule, but the room was comfortable and the service friendly and professional at all times. Check-in and check-out was quick and easy, breakfast buffet varied and good (although bacon overdone two out of three mornings) and bar service friendly.

AccorHotels certified review
Crr Business - 15/04/2018
« Poor service, rooms needing improvements, poor location »

Poor service at the restaurant and valet parking (self-parking not available) staff. Front desk staff are ok, but not overly concerned with the poor performance of other members. Rooms are old, in need of an upgrade, especially in the bathroom. Poor internet service, slow and unreliable, with the annoying feature of expiring every 24 hours or so. Poor location, except if your business is within walking distance. If not, stay elsewhere.

AccorHotels certified review
Antonio C. D. A. Business - 06/04/2018
« Fulfill my expectations »

Its a good hotel, very clean, courteous staff. Good breakfast and Lunch. Just the wif-fi service needs some improvements. Thanks

AccorHotels certified review
Porte A. B. N. F. T. E. Business - 22/03/2018
« Communication barrier »

I wasn't able to feel comfortable since no one speaks E. in Porte Alegre including the hotel staff. I wasn't able to order anything from the menu because it was in Portuguese and I didn't know what i was ordering. I guess I should have learned Portuguese before getting there because they don't oblige to the international guest and expect only Portuguese speaking guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azam Ahmed Hussain, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Meyhofer General Manager Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Douglas S. Couples - 19/03/2018
« Comfortable stay to visit family »

We were pleased with our stay but have to point out a few things: 1) the towels (thin and hard) were far below standard for a Novotel, 2) the staff was not very attentive to replenish toiletries on a day basis, 3) the overall aspect of the bathroom is showing the age of the hotel (room 353), 4) we could not make local phone calls from the room, and had to call reception every time (the issue was not fixed during the stay), 4) R$36/person for breakfast is an overcharge for Brazilian standards (and I'm actually Brazilian...), especially when usually, breakfast is included. Other than the above, staff was very nice, location is great, TV is great, bed and bedding are comfortable, room was quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Douglas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Roberto V. Business - 15/03/2018
« Good experience »

I liked to stay in this hotel but I am still waiting for my receipt to follow my reimbursement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Anonymous Business - 05/03/2018
« Did not meet expectations »

Old hotel e too noisy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo Nogueira, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Tres Figueiras. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Angel M. Business - 05/03/2018
« Extremly satisfied with the experience »

great service, very good rooms, everything was awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Medina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras

AccorHotels certified review
Juan F. C. V. Business - 23/02/2018
« Nice, clean and with an excellent team. »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Juan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Prashant D. Business - 19/02/2018
« Good »

I felt the room size was not that big. The big concern about the water availability. One has to spent extra money to get water in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dange, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Diogo Couples - 17/02/2018
« Average »

Simple

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Diogo, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. É gratificante receber vosso reconhecimento. Esperamos contar com seu feedback em nosso TripAdvisor! Aguardamos uma nova visita em breve! Cordialmente, Rosmeri Melchior Gerente Geral Novotel Porto Alegre Três Figueiras

AccorHotels certified review
Contraté L. C. P. E. G. F. D. M. E. L. D. E. L. A. Y. E. S. L. P. F. D. E. A. 1. 1. H. P. Q. P. C. E. R. T. B. Families - 07/02/2018
« Optima »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Anonymous Friends - 10/01/2018
« Satisfaisante »

All the staff should speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Elisabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Pauline Solo - 06/01/2018
« Nice staff but horrendous WiFi connection »

Bathroom could have been cleaner (hair on the wall...) Facilities need to be refurnished. Water leak in the reception ceiling....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline Fossard, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Tres Figueiras. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Oberlan Families - 04/01/2018
« Desastrosa »

Desastrosa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Oberlan, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. Aceite minhas mais sinceras desculpas pelos nossos serviços não atenderam vossas expectativas. Aguardamos uma nova oportunidade de hospeda-lo. Cordialmente Rosmeri Melchior Gerente Geral Novotel Porto Alegre Três Figueiras

AccorHotels certified review
Davi O. S. Couples - 22/12/2017
« Satisfied »

The hotel has a business atmosphere, which made us a little bit uncomfortable. The staff was very receptive and kind with us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Davi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
P Business - 14/12/2017
« I have never seen this kinds of a Novotel Hotel »

1. Terrible Wifi speed. 2. Can't control air conditioner(even removed dry contact card) 3. Just only one person working on restaurant in dinner time. 4. You can hear what they are doing in another room.(No sound proof)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Park, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Meyhofer General Manager Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Cibele N. Business - 13/12/2017
« OK »

Confortavel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Cibele Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Anonymous Business - 01/12/2017

change the blinds in the gym. they are old and dirty and disgusting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Erran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosmari Melchior Gerente Geral / General Manager Novotel Porto Alegre Três Figueiras h3…

AccorHotels certified review
Anonymous Business - 30/11/2017
« very nice hotel »

good service nice room

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Igor, Muito obrigado por compartilhar sua experiência conosco. No Novotel Três Figueiras temos sempre como objetivo proporcionar a melhor experiência a nossos hospedes. É gratificante receber vosso reconhecimento. Aguardamos uma nova visita em breve! Cordialmente, Rosmeri Melchior Gerente Geral Novotel Porto Alegre Três Figueiras

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