Hotel - Novotel Cusco
Novotel Hotel Novotel Hotel

Novotel Cusco Hotel

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4.5/5 1,518 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 13h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Breakfast buffet
  • 100% non-smoking hotel
  • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Dry cleaning / Ironing

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 99 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • TV room service ordering
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,528 reviews

Our guest reviews for Novotel Cusco

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,518 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Phil Couples - 02/12/2017
« Comfortable stay »

Definitely recommend Novotel Cusco; the front desk personnels were great, expedited check in, great BF buffet...excellent bellmen!

AccorHotels certified review
Emily Friends - 28/11/2017
« It was alright »

They hotel staff was very welcoming and accommodating, but the amenities were only okay. The wifi didn't reach the rooms well, and the website stated that there was a shuttle to the airport and free breakfast. Breakfast is $11, and there is no shuttle but they will call you a taxi that costs s/25 (~$8). Our previous hotel was closer to the Plaza des Armas, cheaper, and had breakfast included.

AccorHotels certified review
João D. Families - 23/11/2017
« Very good stay »

Comfortable hotel, excellent location, good food, attentive staff. Highly recommended.

AccorHotels certified review
Rudolf L. Families - 14/11/2017
« best place to stay »

top attention..superfriedly staff, centraly located, great rooms

AccorHotels certified review
Patrick M. Couples - 14/11/2017
« comfortable »

good service and spectacular staff good rooms but the bathrooms must be renovated (with urgency the light and the toilet) I think they should have done a better job with the new building because it does not make match with the old building that is very nice.

AccorHotels certified review
C. H. Solo - 11/11/2017
« Experience »

Accomodations were exceptional. The staff was professional, courteous and friendly

AccorHotels certified review
Lyns Couples - 07/11/2017
« The perfect hotel for a stay in Cusco »

The Novotel Cusco has a beautiful indoor courtyard which is the perfect place to relax with a coca tea after a day of exploring. All the staff were super friendly and helpful and we even booked a Sacred Valley tour via the representative for Peru Sightseeing situated in the lobby - it was a fantastic tour and we could not have been happier with our choice. The bedrooms were light and airy, clean and spacious. Great hotel breakfast (I especially loved the fried bananas!). Would highly recommend for your stay in Cusco.

AccorHotels certified review
Chris C. Couples - 03/11/2017
« great »

absolutely perfect

AccorHotels certified review
Jorge C. Business - 02/11/2017
« Very Pleased »

Everything was exceptional expect the fact that both colonial rooms I occupied had drainage issues. Both the bathtub and sink were clogged causing the water to go thru the drain very slowly causing both to get dirty very fast when taking a shower and when shaving. Maintenance need to make sure the drains work at least once a week.

AccorHotels certified review
Luz A. Solo - 02/11/2017
« Awful experience, full of ghosts »

'Twas the night before Christmas, when all through the house Not a creature was stirring, not even a mouse; The stockings were hung by the chimney with care, In hopes that St. Nicholas soon would be there; The children were nestled all snug in their beds; While visions of sugar-plums danced in their heads; And mamma in her 'kerchief, and I in my cap, Had just settled our brains for a long winter's nap, When out on the lawn there arose such a clatter, I sprang from my bed to see what was the matter. Away to the window I flew like a flash, Tore open the shutters and threw up the sash. The moon on the breast of the new-fallen snow, Gave a lustre of midday to objects below, When what to my wondering eyes did appear, But a miniature sleigh and eight tiny rein-deer, With a little old driver so lively and quick, I knew in a moment he must be St. Nick.

AccorHotels certified review
Debra G. Business - 31/10/2017
« Director, Andes Education Fund »

Novotel is the best. A home away from home. Everyone is helpful and friendly, as well as professional. Great service with a smile. And good beds!

AccorHotels certified review
Eslinda Families - 25/10/2017
« Great place in great Cusco location. »

We stayed two nights in the Novotel, Cusco and found the experience to be wonderful. The staff was helpful and gracious; breakfasts were delicious and abundant; rooms were clean and well maintained daily. The common areas are well appointed and encourage relaxation, meeting, casual dining.

AccorHotels certified review
Carolina Friends - 24/10/2017
« Perfect staying, people is helpful and very kind »

The room is big and very comfortable, if we had any issue the people were willing to help us in everything. The hotel environment is beautiful and the location is close enough to the restaurants and downtown.

AccorHotels certified review
Josh Solo - 22/10/2017
« Simply Amazing »

Staff was great. Room was in a great location and I will recommend anyone staying in Cusco to stay at Novotel.

AccorHotels certified review
Adeline C. Solo - 18/10/2017
« Great hotel in good location »

Staff are friendly and helpful. Rooms comfortable, clean and quiet. location great with easy access to historical area of Cusco and great restaurants

AccorHotels certified review
Paul Friends - 15/10/2017
« A historic building filled with the best staff one »

Upon checking in we were greeted with a cup of coca tea to help combat the altitude sickness and taken to our rooms. The staff were great and on the first night the manager took us for a free tour of the historic parts of the house which dated back 500 years. There was a live panflute musician regularly playing in the courtyard, a great bar, breakfast had a good choice and the rooms were nice. The location was also great and close to everything in the city. The staff were great and assisted by holding our luggage while were did the 4 day inca trail trek.

AccorHotels certified review
Phil B. Couples - 13/10/2017
« very good but some times at breakfast we had the smell of car fumes. Air con did not always work very well »

It was a beautiful place to stay and staff were friendly but air con was not great

AccorHotels certified review
Mike Couples - 13/10/2017
« Cusco Novotel 2 nights »

Very nice stay. We were tired on our late arrival and pleased to find the restaurant open. We had a nice meal and pisco sours in the courtyard. We chose to eat dinner there the 2nd night also - good food with peruvian cuisine options and reasonable prices. Breakfast was good with an un-busy surrounding in the courtyard. Very nice location near to the Plaza de Armas. Staff was very accommodating. laundry service was convenient and prompt.

AccorHotels certified review
Oscar L. Friends - 12/10/2017
« very good »

clean, well located, nice staff

AccorHotels certified review
Song U. C. Solo - 09/10/2017
« Slept good! »

Bit like 3 star hotel. However, through out south America it's supposed to be 4 star. In Peru 4 star hotels have installed in room heater. I stayed 7 different hotels in Peru, only novotel and wyndham had good soundproof that made me sleep well. Employees of novotel Cusco was kind and helpful.

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