ibis Buenos Aires Congreso Hotel 3 stars

TripAdvisor rating 4.0/5 2,721 reviews
ibis Buenos Aires Congreso
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+ 17 Services
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Buenos Aires Congreso

Hipolito Yrigoyen 1592
Capital Federal
1089
buenos aires
argentina

Tel: +5411 53005555

Fax: (+54)11/ 53005566

Contact email

Check-in from 12h00

Check out up to 12h00

  • SUBTE :   LINEA A S PEÑA/ CONGRESO

  • By plane

    AEP At 10km / 6.21 miles - Shuttle paying

  • By plane

    EZEIZA INTL AIRPORT At 31.5km / 19.57 miles - Shuttle paying

  • By plane

    JORGE NEWBERRY At 10km / 6.21 miles - Shuttle paying

  • By train

    RETIRO At 4km / 2.49 miles

GPS :-34.611113, -58.389135

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with double bed and view of Congress Square.

  • Max. number of persons: 2
  • Area: A partir de 16

Standard room with two twin beds and view of Congress Square.

  • Max. number of persons: 2
  • Area: A partir de 16

Standard Room with double bed.

  • Max. number of persons: 2
  • Area: A partir de 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with one double bed and one single bed for children.

  • Max. number of persons: 3
  • Area: A partir de 16

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Contemporary wine bar for a dinner of discovery.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Buenos Aires Congreso

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

6,025 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,721 reviews

Over night only

TripAdvisor rating 4.0/5

Dougpassoni Couples - 12/10/2019 TripAdvisor review

Breakfast was very good. Rooms so old aspect, conditioning air no working, WC needs maintenance. Althought we warned that there was a leak in the bathroom and that the air conditioner didn't work, nothing was done.

Great employees made the difference !

Customer review rating 4.2/5

Silvia N. (. Business - 07/10/2019 AccorHotels review

The hotel has lo quality in terms of cleanliness. From main entrance, the elevados, all the carpets plus in room painting and odors. But 3 extraordinary people that sirve to support guests deserve to be recognized; Cecilia, Daniel and Ianina . They where the best and only for their service we are willing to go back. The Accor brand should take closer supervision of the cleanliness of Bach hotel

Customer review rating 4.2/5

César V. Families - 06/10/2019 AccorHotels review

I stayed there for 6 days. Staff made me feel home.

buenos aires

TripAdvisor rating 4.0/5

423djt Couples - 11/09/2019 TripAdvisor review

nice hotel at top location (close to congresso) and in front of a park, so best view (depends on your room). Generous room size with very comfortable firm king size bed. Wall is too thin. A couple of glasses will be very useful for drinking and brushing teeth.

NOrmal

Customer review rating 4.2/5

Juan D. S. Couples - 06/09/2019 AccorHotels review

Satisfactoria.

Satisfied with our experience, close to our expectations

Customer review rating 4.2/5

Pedro S. Couples - 28/08/2019 AccorHotels review

The room was comfortable, it would not have harmed a little more cleanliness. There was a locked door not at all soundproof, leading to the neighbouring room, and unfortunately our neighbours were quite loud until late. We would have expected a better insulation on that door and a more polite behaviour on our neighbours.

Just fair

Customer review rating 4.2/5

Rls Couples - 26/08/2019 AccorHotels review

Good location and regular accomodations and service.

Room OK but no Wifi

Customer review rating 4.2/5

Carlos Families - 29/07/2019 AccorHotels review

Room OK as expected, right location but wifi was not working!!!

Extremadamente satisfecho

Customer review rating 4.2/5

Fernando Families - 23/07/2019 AccorHotels review

Excelente, calidez, cortez..

Agradable

Customer review rating 4.2/5

Viviam A. Families - 20/07/2019 AccorHotels review

Personal muy amable.

Very good!

Customer review rating 4.2/5

Ricardo Couples - 15/07/2019 AccorHotels review

Easy check-in and check-out, good breakfast .clean room and friendly staff.

Genial!

Customer review rating 4.2/5

Gilda P. Solo - 07/07/2019 AccorHotels review

Amable, cordial y puntual.

Decent clean room and friendly staff for a reasonable price.

Customer review rating 4.2/5

Stephen N. Couples - 04/07/2019 AccorHotels review

This is a great place to stay if you're on a budget and do not need all the perks of a more expensive hotel. The lobby was nice, but with the outside winds, many leaves blew in and swirled around inside ... several times during our stay over a number of days. The staff are friendly and helpful, even in the bar area. The room space was cramped, but the room was clean. Electrical outlets were scarce in the room, but one of them did have connection for an American type plug ... but naturally, with 220v. The outlets are all labeled for 220v. which is a good thing. The hallway carpet on several floors is deteriorating, and showing much signs of wear and fraying. Worse, nobody seems to ever vacuum them, and this gives a very bad first impression for the hotel. Since we stayed six nights, we can verify that the same stuff on the carpet -- day after day! There is no excuse for this, and it's shameful -- budget hotel or not! I did like the fact that the rooms had plenty of hot water and decent pressure. All in all, it was a good stay for us.

MUCH to improve

Customer review rating 4.2/5

Marco Solo - 03/07/2019 AccorHotels review

I reserved a double bed, they got me 2 single beds. Room walls were dirty.

Dear Marco A., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalia Rodriguez General Manager

Good price and location

Customer review rating 4.2/5

Marc Solo - 01/07/2019 AccorHotels review

Very good but a little noisy outside

Not what I was expecting, and not in a good way

Customer review rating 4.2/5

Erc Solo - 01/07/2019 AccorHotels review

I requested early check in and late check out for my one overnight at the Ibis Congreso. I arrive at 7:30 AM and understand that I couldn't check in until 9AM. I asked if there were rooms available now given that I was a bit early and sometimes hotels try to accommodate their guests, but I was told it was not possible or I would have to pay for an extra day, even though I was paying for an early check in. It wasn't that large a deal and I waiting till 9AM when I could check in and then re-confirmed with the staff that I was ok with my late check out. I was told that it couldn't be confirmed as the hotel was full. I had my reservation which stated guaranteed late checkout which I paid for, but again was told this couldn't be confirmed. I mentioned that I chose this hotel specifically for the early and late check in and out. Thankfully my reservation said guaranteed late check out or I don't believe they would have respected my reservation. Finally I got in my room, in the hallway there were open panels showing circuit breakers. The room had one dim light and paint cracking from every corner. The next morning I was called at 11AM again telling me I had to check out, to which I explained the circumstances and they said ok. When I came back after lunch to continue working in my room, by key had been disabled and I had to get it reactivated. Overall, the stay was ok, the hotel was quite shabby, but it really was the lack of flexibility and understanding of the actual services they offer. I even emailed twice before my trip to ask if I could check in a bit earlier when I arrived, to no response. When I mentioned this it was just shrugged off. I think the experience would have been ok, even with the condition of the hotel and room if it wasnt such a hassle trying to confirm the services I had requested and paid for in advance.

Customer review rating 4.2/5

Anonymous Business - 20/06/2019 AccorHotels review

Normal

Excelente

Customer review rating 4.2/5

Anonymous Business - 14/06/2019 AccorHotels review

Muy recomendable

Good location but very basic accomodation.

Customer review rating 4.2/5

Fernando Solo - 11/06/2019 AccorHotels review

Check in staff were very helpful and provided great service. However, after staying several times at your other Ibis and NOVOTEL Obelisco, I was very disappointed with how basic the accomodation and facilities at your hotel. Not even a plastic cup/glass in the room to drink water or take medication. This is the first I encounter this in all the hotels I have stayed in the world. Not even a face or hand towel is provided either. I understand this correlates to the price and brand offering of Ibis, but it does not seem a 3-starred hotel.

Dear fernando M., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalia Rodriguez General Manager

Friendly place for f. with a kid.

Customer review rating 4.2/5

Mother S. T. W. F. Business - 09/06/2019 AccorHotels review

We enjoyed our room. It was comfortable and clean.

Dear Laura V., We very much appreciate your comments regarding your stay at the ibis Buenos Aires Congreso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalia Rodriguez General Manager
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