Hotel - ibis Buenos Aires Congreso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Buenos Aires Congreso Hotel

4.0/5 2,626 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AEP (Paying)
    • EZEIZA INTL AIRPORT (Paying)
    • JORGE NEWBERRY (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 148 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,120 reviews

Our guest reviews for ibis Buenos Aires Congreso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,626 reviews
Robert H. Business - 12/02/2019 AccorHotels certified review
« A place to stay »

Not very memorable. Not very comfortable. Good locations, but overall poor quality of room and bar/breakfast.

Dennis Couples - 08/02/2019 AccorHotels certified review
« Excellent »

Comfortable and safe location. Good value for price. Clean and modern.

Ignacio N. R. Solo - 01/02/2019 AccorHotels certified review
« Well located, simple and effective »

Other than its location, there is nothing fancy about this hotel, but it serves its purpose with dignity at a price point in the lower range of Buenos Aires hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ignacio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gerson Melgar Subgerente

Eugenia Couples - 29/01/2019 AccorHotels certified review
« Great location, stay, staff! »

I stayed only one night, in Ibis Congreso with my husband. Since we arrived, late in the night, we were welcomed by the staff. They were all very kind and professional. The room was small, but cozy and comfortable. Good mattress, good shower. The breakfast was complete, good food quality. The location is great, close to the Congress, the Obelisco and Florida Street. We are coming back in a week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA EUGENIA C., Dear Mrs. Maria Thank you for your nice description of our hotel, it is a pleasure to generate satisfactory stays for our guests. We are waiting for you with great affection again Attentively Gerson Melgar Deputy Manager

Anonymous Friends - 24/01/2019 AccorHotels certified review
« Good price, great location, no frills »

I was very happy with the location - across from a park and near restaurants and attractions. The price was very good. The room was basic, single beds that were ok, but mold in the shower and a sink that wouldn't drain. Convenient for a short stay. It was nice to have breakfast included, and the hotel staff was also able to arrange tickets to a tango show with bus pick-up included.

Anonymous Business - 19/01/2019 AccorHotels certified review
« Comoda »

Cuarto limpio. Personal amable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jose Manuel, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Gerson Melgar Subgerente

Anonymous Couples - 19/01/2019 AccorHotels certified review
« Pleasant »

Was only one night,so not much to say. Staff in reception was really nice and helpful. Breakfast was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruben Gonzalez O., thanks for the positive evaluation of our team, I will get your comment. We are happy that you enjoyed our varied breakfast. We hope you can visit us again Attentively Gerson Melgar Deputy Manager

Robert Couples - 03/01/2019 AccorHotels certified review
« Great place »

We love the location and the breakfast. We stay here whenever we’re in Buenos Aires.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert O., Thank you for your positive feedback, we are pleased to know that the breakfast was totally to your liking. We hope you can visit us again Attentively Gerson Melgar Deputy Manager

Samir Couples - 02/01/2019 AccorHotels certified review
« Below Average »

There was no face towel. Small bath towels. Room a little bit noisy because of a 'beep' every time a car enter a parking garage beside the hotel. Breakfast too simple and it was crowded, with no place to sit sometimes. No minibar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samir Thank you for sharing your opinion with us, I regret that your stay has not been of total satisfaction. I offer an apology from the whole team. I commented that Ibis hotels do not work with a hand towel or mini bar. Sincerely, Gerson Melgar assistant manager

Jorge M. Families - 27/12/2018 AccorHotels certified review
« expected »

as expected for the price im paying

Manoj Business - 24/12/2018 AccorHotels certified review
« extremely satisfied. Great Location..! »

it has great location, very helpful, English speaking staff.

Craig Friends - 21/12/2018 AccorHotels certified review
« The worst hotel we have stayed in anywhere in the world, Accor should be ashamed to have it in its portfolio. »

This hotel was filthy, the bed linen and towels were grey, the floors were filthy, you stuck to the bathroom floor. The toilet made a loud knocking noise when flushed, so we were moved to a neighbouring room where the toilet leaked and was partially blocked. The hotel cafe was mediocre at best, with surly and rude staff. Almost all the staff in the hotel were unhelpful and untidy in appearance, the exceptions were Daniel at reception and the two security guards at the front entrance who were able to manage to be friendly and cooperative. It was quite clear that the management of the hotel were incompetent and had toxic culture that had infected most of the staff. The stay was the most unpleasant we have ever experienced. We understand that Ibis is the budget brand of the Accor group, however the Ibis hotels in Australia are far superior in quality to this dump of a hotel. The management of this hotel should go to the Ibis Sydney Airport to see how an Ibis hotel should be run.

Thomas Business - 20/12/2018 AccorHotels certified review
« old hotel with something not working »

I like staying with Ibis, it is a very good cost benefit. Whenever I travel for work I always look to see if there is an Ibis available. Have stayed in many different countries in Ibis Hotels. This was the first time that the hotel was not up to the Ibis standard. The room was old, with some lights not working properly, especially the bathroom lights. There was no hot water early in the morning, and in general you could see that everything was quite old and starting to crumble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas First of all, I would like to thank you for your fidelity to the Ibis hotels, I regret that your stay has not been completely satisfactory on this occasion. I offer apologies from the entire team We are in the process of detailed long-term remodeling, I hope you can see the progress in your next visit, just remember that we have staff available 24 hours to solve any inconvenience such as lights and hot water. I wait for his return and thus be able to recover his confidence Attentively Gerson Melgar Deputy Manager

Fershteh Couples - 16/12/2018 AccorHotels certified review
« Old hotell. Not helpfull Staff »

The room is very old. Water leaking at the toielet. We got trapped in elevator for 15 minutes without help or any massage. We did not get any welcome drink. The Staff could not speak english and was not freiendly at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fershteh T., thank you for the time dedicated to share your opinion with us, we greatly regret that your stay has not been satisfactory and the punctual inconvenience of the elevator, I offer apologies from all the staff. The hotel is in a process of long-term remodeling, all its suggestions will be evaluated to improve I offer an apology again and we look forward to a satisfactory next visit Best regards Gerson Melgar Deputy Manager Sincerely,

Douglas E. Friends - 14/12/2018 AccorHotels certified review
« acceptable accommodation »

60+ TV chanels in Spanish and 1 in Italian. None in English or French. Rather surprising and disappointing for an INTERNATIONAL French hotel chain. The TV had a system to convert to Original Language Version for movies, etc. but this was blocked. It also had a jack for listening to the TV via headset (in order to avoid disturbing neighbours) but this was also disabled. The number for contacting the reception by telephone from the room was about 28 digits. The bed was a bit like a camp cot. Otherwise, the hotel was clean. The staff were friendly and helpful. The breakfast was quite reasonable. The intenet was slow and required a new login each day of our stay. The location was excellent with restaurants and buses and taxis and grocery store easy walking distance

Sara A. Business - 11/12/2018 AccorHotels certified review
« As good as always »

The experience is always very pleasant, people at the front desk are very friendly and helpful, the bedrooms are small and confortable, with big beds always clean and freshly done. The bathrooms have the necessary toiletries one may need for a short visit.

Margaret. Business - 27/11/2018 AccorHotels certified review
« The hotel was not as clean and tidy as other Ibis hotels i have stayed. »

The Hotel was filthy. The bathroom was full of fungus. The sheets and towels stained. The carpet in the corridor was smelly and in bad shape, and some of the staff was very unfriendly. I have stayed at many Ibis but i don't think i will return to this one, despite its great location. The window was broken and the phone was not working. When i requested to have them fixed the woman at the front desk made me feel bad about requesting such services. I ended up requesting a change of room due to the bad conditions the first room was in and also becuase there was a terrible ringing noise coming from a parking next door. The second bed room was better but still in bad shape. The walls were filthy and looked as if they had not been cleaned or painted in a while.

Traveler1 Families - 25/11/2018 AccorHotels certified review
« Well located, good service, good breakfast buffet. Confused check-in and unstable wi-fi »

Ibis Congreso is located close to BAs main touristic attractions and very close to subway. Staff is kind and attentive. Breakfast buffet is good with a satisfactory assortment and there were no stock-outs during peak hours. Although remarking on my reservation form that I needed two inter-connected rooms, I was given two separate rooms both of them with double beds - that was frustrating, specially given the fact we were with 2 children. Also, I was particularly annoyed with the wi-fi instability - for some reason I was regularly kicked-off from the wifi network.

Milena Business - 25/11/2018 AccorHotels certified review
« Acogedora »

Atenta..comoda..amable

John Solo - 24/11/2018 AccorHotels certified review
« Good value »

Clean, efficient, good breakfast, helpful staff. Good central position.

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