Hotel - ibis Buenos Aires Congreso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Buenos Aires Congreso Hotel

4.0/5 2,553 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AEP (Paying)
    • EZEIZA INTL AIRPORT (Paying)
    • JORGE NEWBERRY (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
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Our rooms

  • 148 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 4,553 reviews

Our guest reviews for ibis Buenos Aires Congreso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,553 reviews
Paulo Business - 10/09/2018 AccorHotels certified review
« ok »

I have stayed in this hotel other times and the experience is the same as always. There are a small number of employees what make us wait longer than normal to be served at the reception and at the cafeteria. The staff though is very atencious and try to do the best they can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo Cezar S., Thank you for your comments and observations about your last stay in our hotel, we are glad to know that you are a frequent guest and that you value the effort in service of our staff. We will take your considerations to improve We hope to have you back soon. Sincerely Gerson Melgar

Maria R. Couples - 05/09/2018 AccorHotels certified review
« Good, nice staff, location ok. »

Everything was really nice at the hotel, staff, cleaning, the bedroom.. I have only one thing that I didn't like that much, the bed had no sheets, only like a duvet. Its a small thing, the rest was really excelent.

Mike Couples - 05/09/2018 AccorHotels certified review
« great »

Clean modern hotel, good breakfast, great custumer service at front desk, good location Will stay again,

Anonymous Business - 03/09/2018 AccorHotels certified review
« Good Value for money »

Ok except for the cleanliness of the corridor for the last second time I have stayed i noticed this

Maria M. Solo - 23/08/2018 AccorHotels certified review
« bad Manager unprofessional. »

The Manager is not professional. It is related to customers, as if it were a grocery store. He has no preparation for that position. I work for an American Company,, I was in that hotel in 2017 10 times. In August there was an extra charge on my credit card from the hotel. When claiming The manager, usually asks you for excuses, and tries to amend. That is what is done in my company when some enpleado commits a mistake. She answered me, you should have complained at the time. It's late. THE HOTEL DOES NOT HAVE EMERGENCY LIGHT In the elevators and corridors, The descent stairs full of waste. in June the light went out, and nothing worked for a long time. What kind of Manager does that IBIS CONGRESS have?

Natalia Business - 20/08/2018 AccorHotels certified review
« Confortable »

Confortable,agradable

Alain G Couples - 18/08/2018 TripAdvisor review
« HOTEL SOMEWHAT OBSOLETE, BUT VERY WELL LOCATED AND WITH A GOOD PRICE »

Hotel Ibis "Congreso" is very well located (Plaza de los Congresos), at 2 minutes walk from a Metro station.It is a bit old and has not been refurbished for quite a long time. Therefore, comfort is only average (even if there is nothing to complain about).Rooms (all alike) are neither big nor small ; they have a rather large bath-room (but no bath-tub, just a shower).Just 1 "European" plug in all the room (and NO adaptors at the reception desk = shame !). Breakfast is just average : large quantities, excellent salad of fresh fruits, but awful scrambled eggs. Very few people for service but they are efficient (reservation for a taxi to the Airport).With the Accor Club's discount, we payed a remarkably cheap price (compared to other hotels in Buenos Aires at this time of the year), which was a good value for our money.All in all : not a glamorous, but a rather good place to stay !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain G Thank you for taking the time to tell us about your detailed experience at the ibis Buenos Aires. We are working on renovating the hotel, we hope that on your next visit you will see significant advances in the hotel. We appreciate your positive comments on our service and your final recommendation Thanks again for your time regards

A. M. Business - 11/08/2018 AccorHotels certified review
« Ok, but i expected more. »

Bedrooms very basic. Lucking hand towels. Not spacious. No extra blankets. However, the place was clean. Bathroom ok. The best was the breakfast-excellent.

Murilo S. M. Business - 03/08/2018 AccorHotels certified review
« Good »

The hotel has an excellent structure and is located in a very good area. The negative factor is breakfast isn't included in price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murilo Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gerson Melgar Subgerente

Greg Solo - 28/07/2018 AccorHotels certified review
« Met expectations »

Room was comfortable but road noise intruded. Breakfast was great. Liked being next to a plaza.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gregory M., We very much appreciate your comments regarding your stay at the ibis Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andrés G. Couples - 22/07/2018 AccorHotels certified review
« A very well experience »

In few words, it was a really pleasant stay. I recommend this hotel.

Anonymous Solo - 20/07/2018 AccorHotels certified review
« bad attitude from staff »

nasty staff, not nice people, they argue about everything and they are very slow and not intelligent

Carlos C. Couples - 18/07/2018 AccorHotels certified review

The staff was very nice and attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear carlos c. Flores, We very much appreciate your comments regarding your stay at the ibis Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerson Melgar Subgerente

Kátia F. Couples - 04/07/2018 AccorHotels certified review
« Bad experience »

Staff not prepared to welcome tourists. Besides not speaking Portuguese, the three ladies who were at the reception desk during the evening shift were ALWAYS bad humored, poorly dressed, and impatient. One of the two elevators remained out of service during our whole stay. We’re used to staying at IBIS and expected the same quality, but IBIS Congreso Buenos Aires is not like the other hotels at all.

Couples - 01/07/2018 TripAdvisor review
« to much issues »

In bedroom= the toilet flush took more than half one hour to recharge, shortage of hot water in two out of five days at night, the shower box was leaking and wetting the floor, the towels were too rough, we couldn't keep the top pillow centered in the bed. In common areas, the elevator broke in two out of five days, at check out they took too much time to complete the payment using our vouchers, there were too much leaves and dirty in front of the main entrance. We were surprise discovering there is no frigobar in the bedroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear renatameirelles2015 Thank you for taking the time to tell us about your experience at the ibis Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On future occasions, please contact our Reception that works 24 hours a day to assist you and find an immediate solution to your problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Colleen Couples - 26/06/2018 AccorHotels certified review
« Central location for walking to attractions »

Both reception staff and restaurant staff are very helpful and professional. Having a safe in the room is great because you can walk around with just the basics . Security and cleanliness are of a high standard.

Anonymous Solo - 25/06/2018 AccorHotels certified review
« Good price for service offered »

Basic hotel but clean, breakfast not bat for the price. I would come back....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Carlos C. Business - 14/06/2018 AccorHotels certified review
« Good, need my receipt »

My stay at Ibis Congreso in Buenos Aires was good, but I didn't receive the receipt for my stay and I need it badly and asap for reimbursement procedures at my company (this was a business trip).

Rodrigo Business - 01/06/2018 AccorHotels certified review
« No clima »

I complained in the front desk and they answered that the clima was ok and they will not turn it on

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODRIGO N., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Janka B. Couples - 30/05/2018 AccorHotels certified review
« Simples »

Very simple and basic rooms featurers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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