Hotel - ibis Monterrey Aeropuerto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Monterrey Aeropuerto Hotel

3.0/5 361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 685.76 MXN Non member rate
From 651.47 MXN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioning
  • MARIANO ESCOBEDO
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 2,191 reviews

Our guest reviews for ibis Monterrey Aeropuerto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 361 reviews
Daniel R. Couples - 12/07/2018 AccorHotels certified review
« Mr »

The first room assigned was not clean and lots of bugs on the bed... Then I request front desk to change the room and was good.

Rebeca Families - 12/07/2018 AccorHotels certified review
« bad »

no air conditioner and very bad smell all over the hotel.

Phillip Business - 10/07/2018 AccorHotels certified review
« Decent hotel »

Everything was okay, cleaning could be improved but overall it was ok

Robert Business - 19/06/2018 AccorHotels certified review
« Greeter/Hostess »

It would be better if you have a greeter-hostess girl at the front at the hotel hall!

Darianna C. Couples - 18/06/2018 AccorHotels certified review

Bad front desk service, I had to pay for the parking lot, I was not aware we have to pay, I was get used to leave my car through my trips, no problem related have to paid but the way to said it was rude. Next time I will select and recommend other hotels.

Ciria Families - 13/06/2018 AccorHotels certified review
« Not good.... »

Air conditioner not working good....

E. M. Families - 10/06/2018 AccorHotels certified review
« TURISTA »

O.K.

Anonymous Friends - 08/06/2018 AccorHotels certified review

It was ok

Laura Business - 05/06/2018 AccorHotels certified review
« ok stay, nice breakfast »

the transfer passes every 30min so you might have to wait a bit at the airport. room was okay and staff helpful. I liked the breakfast.

Ricardo R. Families - 19/05/2018 AccorHotels certified review
« Not worthy »

They dont specify the rates. And what i finally paid is too much for one night stay and breakfast considering the quality and neatness of the hotel

Clara G. M. Business - 14/05/2018 AccorHotels certified review
« EXPRESS »

CONFORTABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear clara g., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Adolfo G. Friends - 30/04/2018 AccorHotels certified review
« Excelent customer service at the counter and via phone. Rooms are clean and comfortable for a quick stay before flight. »

Bang for the buck! Customer service is excelent. All the staff is very willing to assist and fufill any requests. The hotel is very close to the airport and airport parking lots so waking up too early for your flight won’t be too necessary.

Ricardo G. Solo - 28/04/2018 AccorHotels certified review
« NOT GOOD »

OLD ROOMS AND HORRIBLE INTERNT SERVICE

Dr. J. R. R. Friends - 31/03/2018 AccorHotels certified review

Outstanding facility and service. I love the idea if inclusion and the idea of hiring individuals with disabilities. Being helped by a person with disabilities was the best part of the stay.

Rafael M. Families - 14/03/2018 AccorHotels certified review
« Excelente ubication »

Excellent service and clean rooms

Oscar S. O. Business - 08/03/2018 AccorHotels certified review
« satisfactoria »

satisfactoria

Elena Couples - 06/03/2018 AccorHotels certified review
« Ibis »

Genial

Jorge Couples - 26/02/2018 AccorHotels certified review
« PLACENTERO »

DE MUCHA SATISFACCION

Anonymous Business - 20/02/2018 AccorHotels certified review
« satisfecha »

satisfactoria.

Genaro A. Business - 06/02/2018 AccorHotels certified review
« OLD PLACE AND SLOW SERVICE! »

This was my first time in this hotel in Monterrey Mexico and believe me that it was not very comfortable, the hotel was undergoing some maintenance repairs and there was not any signs o messages to tell us that, the main lobby door was completely busted and the side door was not very inviting, service in the restaurant was slow and waiters not attentive, the room looked old, the bed and the sofa looked like they where antiques, the control for heater and A/C was not working properly. Lobby and restaurant windows looked dirty and full of contamination.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a Genaro A A., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Monterrey Aeropuerto. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

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