ibis Monterrey Aeropuerto Hotel 3 stars

TripAdvisor rating 3.0/5 389 reviews
ibis Monterrey Aeropuerto
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioning
  • MARIANO ESCOBEDO
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 6 meeting room(s)
  • Self service business centre

Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109
PARQUE INDUSTRIAL FINSA
66600
apodaca
mexico

Tel: +5281 8196 4040

Fax: (+52)81 8196 4041

Contact email

Check-in from 15h00

Check out up to 13h00

  • By plane

    MARIANO ESCOBEDO At 2km / 1.24 miles - Shuttle free

GPS :25.787391, -100.13772

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

A double bed, WiFi, flat-screen LED TV and bathroom with shower.

  • Max. number of persons: x2
  • Views: Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Two double beds, WiFi, flat-screen LED TV and bathroom with shower.

  • Max. number of persons: x4
  • Views: Airport view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN PASTA & GRILL

Type of cuisine: International

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Lunch

00:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 88 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more
ibis Monterrey Aeropuerto Meeting Room

Our guest reviews for
ibis Monterrey Aeropuerto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,805 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

389 reviews

agradable

Customer review rating 4.1/5

Enrique D. Families - 03/05/2019 AccorHotels certified review

agradable

Customer review rating 4.1/5

Miguel Business - 17/04/2019 AccorHotels certified review

Placentero

overall crappy even for the price

Customer review rating 4.1/5

Candace M. Friends - 11/04/2019 AccorHotels certified review

I had to pay 14 dollars to get taxi to hotel because no one would answer the phone 3 days total prior to trip and I booked for the free back and froth shuttle. THEN when I got there they tried charging me again and explained I had already paid and then they seen that. The food at the restaurant was so gross I couldn't even finish the first bite. The fries were fried in same grease for the entire day and all the food were fried together or something so gross. not to mention order was wrong. After I left I was charged again and had a big headache trying to get that taken care of as when I called they answered once and when i mentioned the charge they hung up and never again answered. first and last time there.

You get what you pay f r

TripAdvisor rating 3.0/5

candacem470 Friends getaway - 10/04/2019 TripAdvisor review

I stayed here a few days ago for one night during layover for flight during vaca in mexico and although a very good price. They charged me again after I had already paid and had confirmation, they will not answer the phone so although they say they provide shuttle to and from airport you still have to pay 15 for a taxi. I tried calling about extra charge they answered once and as soon as i mentioned double charged hung up and never answered again. Also do not eat food in their restaurant expensive and threw up it was so gross and fries were fried all in same grease all day tasted like and never changed ughh

Dear candace please receive our most sincere apology for what you mention, I would like to be able to give you a more personalized treatment through the mail h3250-gm@accor.com, help me with an email to contact us ?

Excelente

Customer review rating 4.1/5

Juan C. R. Business - 08/04/2019 AccorHotels certified review

Una experiencia excelente

not Accor worthy

TripAdvisor rating 3.0/5

Peter P Business - 08/04/2019 TripAdvisor review

Hotel rooms so clean. Rooms not in the best condition. Blanket on the bed with dirty stains. Sofa with holes in the seat . Curtain in poor condition. My colleague, to whom I had also booked a room, gab that her Room stank. There was also no complimentary water bottle in the room with her. Fittings heavily rusted by the shower. No Welcome gift as a platinum member. No Invoice could be created at the checkout. Information about shuttle service in the early morning was incorrect. In the future, I will no longer book the Ibis, There are much better options at the airport in Monterrey.

Dear Peter we regret very much the details indicated, please receive our most sincere apology, we would have been delighted to address the complaint at the time, now there is no more to work on the improvements indicated, we hope the opportunity to be able to show you the improvements on future occasions.

Room

Customer review rating 4.1/5

Juan C. G. Families - 04/04/2019 AccorHotels certified review

The room dont have shampoo and coffe

bad experience

Customer review rating 4.1/5

Oscar T. Solo - 11/03/2019 AccorHotels certified review

they did not clean the room, dirty facilities, they do not have cleaning staff, they do not have shampoo or soap in the shower, it's not worth what it costs

excellent stay

Customer review rating 4.1/5

Alberto Couples - 24/02/2019 AccorHotels certified review

very comfortble quick check in minor issues in the morning, cleaning and pest control personnel kept knocking the door all morning until we left

Confortable

Customer review rating 4.1/5

Marta Á. S. Couples - 23/02/2019 AccorHotels certified review

Muy satisfactoria

Confortable noche descanso

Customer review rating 4.1/5

Javier Business - 20/02/2019 AccorHotels certified review

Fue regular

agradable

Customer review rating 4.1/5

Adam K. Business - 05/02/2019 AccorHotels certified review

AGRADABLE

Estimado/a Adam K. Keita, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Bath Smells very bad.

Customer review rating 4.1/5

Pedro Business - 04/02/2019 AccorHotels certified review

Check bathroom lights, didn’t work and clean sewers due to had a very bad smell.

Dear Pedro Alejandro N., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

EXELENTE

Customer review rating 4.1/5

Rodolfo Business - 31/01/2019 AccorHotels certified review

100% RECOMENDABLE

Dear Rodolfo L., We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

placentera

Customer review rating 4.1/5

H.m. Business - 23/01/2019 AccorHotels certified review

calida estancia, todo resulto agradable.

Estimado/a Hector G., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com
Customer review rating 4.1/5

Amado G. C. Families - 10/01/2019 AccorHotels certified review

satisfactoria

Estimado/a Amado Gonzalez c., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Monterrey Aeropuerto. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com
Customer review rating 4.1/5

Oscar S. Solo - 05/01/2019 AccorHotels certified review

I just spent 3 hour in room

Dear Oscar S. Perez, We very much appreciate your comments regarding your stay at the ibis Monterrey Aeropuerto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com
Customer review rating 4.1/5

Elsa Families - 14/12/2018 AccorHotels certified review

Small beds, to noisy, I can hear people talk on the halls..

good

Customer review rating 4.1/5

G L. Families - 13/12/2018 AccorHotels certified review

good

Within the Hotel was as always, (since 2000), very satisfying.

Customer review rating 4.1/5

Dr. H. H. E. J. Couples - 10/12/2018 AccorHotels certified review

I think that more coordination with the staff at the desk and the drivers would be helpful. Complaints, as has happened in my case, about the drivers taking the outer lanes and not coming in for a full stop at the curb so one has an opportunity to flag them. Drivers are always courteous and helpful, but things happen, and this happened to me twice now. Prices are rising. Have been using Ibis since 2000. Internet reservations sometimes work well and sometimes not. Do not see any advantage to being a card holder. Upkeep in the bathrooms would be nice. Staff is always great at Mty Airport Ibis.

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