Hotel - ibis Monterrey Aeropuerto
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Ibis Hotel Hotel

ibis Monterrey Aeropuerto Hotel

BLVD. INTERAMERICAN 105 AL 109  PARQUE INDUSTRIAL FINSA 
66600  Apodaca
MEXICO

313 reviews
TripAdvisor Rating Based on 313 reviews
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From 642.14 MXN Non member rate
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Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • MARIANO ESCOBEDO

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • MARIANO ESCOBEDO
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,652 reviews

Our guest reviews for ibis Monterrey Aeropuerto

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 313 reviews
AccorHotels certified review
Johnny C. Families - 29/07/2017
« Great stay »

I really like this hotel for location, price and cleanliness.

AccorHotels certified review
Noel V. Friends - 12/07/2017
« Double Room booking should mean 2 full beds!! Ibis tried to charge us more for that extra bed!! »

I booked a double room, which it should mean 2 full beds!! They tried to charge us more for that extra bed. I had to argue with them that it clearly stated in my booking.com reservation that I requested a double room. They finally agreed to give us the room that we originally requested. This is the 2nd time I had to deal with them regarding the double room specifics. Ibis Monterrey should be more specific in their description on what a double room really means!! I hate it when Ibis tries to do a slight of hand with extra charges.

AccorHotels certified review
Laura Business - 04/07/2017
« COMODIDAD »

PLACENTERA

AccorHotels certified review
Raul D. Business - 03/07/2017
« Thanks! the best option for Monterrey Airport!  »

Good Rest and nice Food Also thanks for the airport shuttle

AccorHotels certified review
Rolando Business - 27/06/2017
« REGULAR »

NORMAL

AccorHotels certified review
Jm Families - 25/06/2017

the A/C should improve in rooms

AccorHotels certified review
Miguel D. Solo - 23/06/2017
« I had a very pleasant stay »

Everything went smoothly, from the reception, to the rooms and the restaurant

AccorHotels certified review
Raul R. Couples - 21/06/2017
« Satisfactoria »

Satisfactoria

AccorHotels certified review
Levi Business - 20/06/2017
« comoda »

agradable

AccorHotels certified review
Arturo O. Business - 15/06/2017
« good service, clean room, and quiet ambient »

nice and relaxing

AccorHotels certified review
Caroline Families - 14/06/2017
« nice, clean hotel, convenient to the airport  »

We chose this hotel because it was very close to the airport and had a free airport-hotel shuttle. The shuttle was very convenient and picked us up right after our arrival. The hotel was clean and very nice. All the employees were extremely helpful. We would definitely stay at this hotel again!

AccorHotels certified review
Johnny C. Couples - 04/06/2017
« Great stay and location »

We stay at Ibis when we travel through Monterrey and the location is perfect for avoiding the heavy traffic of Monterrey but still has lots of restaurants nearby.

AccorHotels certified review
Viajero S. Friends - 17/05/2017
« Excellent »

Confortable

AccorHotels certified review
Anonymous Families - 09/05/2017

We've stayed at the hotel to catch our flight the next morning. Besides the breakfast area, the hotel as well as the room seemed old and run-down. No feeling of comfort. On top of that the room was dirty. I've never seen such a stained blanket before. We did not use it, we took our beach towels instead. There was long black hair on the ground and dirt spots on mirror and in the bathroom. The mattress was saggy. Communication was unprofessional, emails beforehand didn't get answered (question to traveling with an infant) and reception staff barely spoke English. The only good thing was the breakfast and the shuttle to the airport worked well. We were glad to check out and told our local friends not to recommend this hotel to anyone. We thought with ibis, an international operating hotel chain, we're on the save site to get the minimum standards met. We know better now. Very disappointing experience.

AccorHotels certified review
Anonymous Business - 06/05/2017

i don´t have any experience because I stayed one night. Only the breakfast is not good.

TripAdvisor review
Family - 05/05/2017
« Run-down and dirty »

We stayed for one night to catch our flight the next morning. I've never seen such a stained blanket, long black hair on the floor and saggy mattress. The Hotel as well as the room were old and run-down, except the reception and food area. The communication was mediocre, E-Mails beforehand didn't get answered (questions to traveling with an infant) and the receptionists barely spoke English (e.g. to ask for shuttle times to the airport). All in all, we were glad to check out and won't recommend this hotel to anyone. It could use some thorough renovations and cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to share your comments regarding your stay at the ibis Monterrey Aeropuerto. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future.

AccorHotels certified review
Anonymous Friends - 28/03/2017

Very nice rooms were very clean and service was great

AccorHotels certified review
Anonymous Families - 15/03/2017

The facilities were very old, the room and the beds very small, upon entering the room the first impression is that it has not remodeled since the inaguration

AccorHotels certified review
Anonymous Couples - 11/03/2017

convenient location closed to airport, poor customer service, room has no pen or paper, it says breakfast starts at 6:30 AM but the food with no coffee was ready after 7:00 AM, and it was cold due to electricity shortage. beds are confortable.

TripAdvisor review
Family - 06/03/2017
« Needs A Serious Face Lift »

The staff is great. Having said that, the property is dated and in poor shape. Bathroom was a bit dirty, and only 1 towel for a 2 bedroom room. The room was extremely small, the window was dirty, and floor's linoleum had bubbled. Only hand soap is provided and no shampoo. I have stayed at Ibis Hotels in Brazil (Sao Paulo, Belo Horizonte, and Dourados), and I thought this one in Mexico would be similar, but NOPE. There is also no sound barrier and any conversation on the hallway is audible.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your comments concerning your stay at the ibis Monterrey Aeropuerto. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely Amabelly

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