Hotel - Novotel Suites Paris Montreuil Vincennes
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Montreuil Vincennes Hotel

3.5/5 1,311 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 166 suites
  • 100% non-smoking hotel
  • 5 suites for people with reduced mobility
  • 54 family suites
  • 10 connecting suites
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,073 reviews

Our guest reviews for Novotel Suites Paris Montreuil Vincennes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,311 reviews
Pearceman Business - 16/01/2019 AccorHotels certified review
« Consistently good and comfortable »

Welcome good room good Breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Room Division Manager

Abdoul D. A. S. Families - 06/01/2019 AccorHotels certified review
« Beautiful hotel »

Excellent clean hotel with very good facilities and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AL S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Eynaud Front Desk Manager

Donne Families - 06/01/2019 AccorHotels certified review
« Basic accommodation »

We were desperate to find a room for the night, but did not realise that the location would be risky. We wanted an area where we could safely explore London & come home after dark, but having armed guards nearby indicated that something was going on. The room was ckean abd up to standard, apart from havjng no crockery & cutlery to use (although tgey had a microwave in the room). Staff was friendly.

Mehryar H. Families - 04/01/2019 AccorHotels certified review
« Mr »

Good and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Eynaud Front Desk Manager

Anonymous Business - 19/12/2018 AccorHotels certified review

Breakfast is poor and in the lobby.... No refilling of minibar.... Personnel though is kind, top notch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations. We strive to provide a superior service experience for each of our guest; therefore your feedback is very important to us. We did take a good note about your comments regarding the breakfast and we are working on it, so we can suggest new products. The mini bar provides a daily complimentary bottle of water, the rest is available at the bar for extra charges. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien Eynaud Front Desk manager

George A. Business - 13/12/2018 AccorHotels certified review
« VERY GOOD »

MY STAYING IN YOUR HOTEL IS VERY INTERESTING

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur GEORGE A., Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Nous sommes ravis de votre retour, mais surtout très reconnaissants de votre fidélité. Au plaisir de vous accueillir très bientôt, Cordialement, Julien Eynaud Chef Réception

Isabelle P. Couples - 08/12/2018 AccorHotels certified review

Week-end sympa

Our hotel has responded to the review
Our hotel has responded to the review

Madame P., Nous vous remercions pour l'avis que vous avez laissé sur votre séjour. Nous sommes ravis que votre expérience eut été positive et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Julien Eynaud Chef Réception

Peter, U. Couples - 01/12/2018 AccorHotels certified review
« Good location west of Paris. »

Nice rooms, very helpful staff, any amenities close by. Good location to visit Paris museums.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback, especially when it involves our staff which strives to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Eynaud Front desk manager

D. Business - 27/11/2018 AccorHotels certified review
« good although location is not great »

good room, and good breakfast and quiet as I need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien Eynaud Front Desk Manager

B. Couples - 15/11/2018 AccorHotels certified review
« A great hotel and a great staff »

Staying in your hotel was very pleasant. The management team is very professional and nice. The hotel is well cared for. The lobby is very welcoming and invite you to socialize with other customers. Like a youth hostel. My only great disappointment was that the elevator to the underground parking did not work, just because it was under a long renovation. My bad luck. Having some mobility issues, one of the most important criteria in choosing your hotel was the underground parking and the elevator directly to the floors .... But the problem was somehow solved parking in the inner courtyard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. It was a pleasure welcoming you and your husband. I know how frustrating it must have been without the elevator. Nevertheless we had to go through this process to be in order and be able to welcome our guests properly. Thank you again for sharing your experience, and we hope to welcome you very soon. Sincerely, Julien Eynaud Front Desk Manager

Satish O. Families - 12/11/2018 AccorHotels certified review
« Non co-operative staff »

Rooms at the hotel are pretty decent and clean with good house keeping service. However the staff at the reception was very rude and non co-operative. I had requested for a airport drop via email even before check-in to which there was no reply. A day before my checkout when I asked for a drop to the airport the reception staff suggested that a cab would be arranged at a cost of 75euros to which I objected saying the usual fare should be around 50 euros since it was post midnight the staff said in case I find the rates were high I should manage a cab on my own. The staff while booking my cab over the phone spoke to the cab driver in French language which obviously I could not understand. I was asked to pay 75 euros directly to the Cab driver where in I'm sure the staff would be enjoying some kick back. Will not recommend this property or any other Novotel properties to any of my fellow travellers.

Robyn D. Solo - 10/11/2018 AccorHotels certified review
« Mrs D. »

As I had just had my passport stolen and it was about 11pm when I booked in and I had not made a reservation at the hotel because I thought I was going straight through to London, I thought your staff were very kind to me and were able to offer me a room. The receptionist also phoned Gare de Lyon and Gare du Nord to see if they had found my passport which I appreciated because I do not speak fluent French.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBYN ELIZABETH D., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager

Kay Families - 04/11/2018 AccorHotels certified review
« Mrs »

No gluten free options at breakfast ....not even GF bread... quite messy reception area all the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I feel sorry that your experience did not meet your expectations, mostly regarding the breakfast. However know that we have took good note of your remarks and we are currently working on renewing our products for the morning. We appreciate your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien Eynaud Front Desk Manager

mark g Family - 01/11/2018 TripAdvisor review
« suites »

the hotel need to have air conditioning on all year. hotel too hot in october and hard to sleep. The hotel rooms are clean and the service is good. The parking is very good and easy to access. Very good location near the highway and access to the airport.

Eli A. Families - 30/10/2018 AccorHotels certified review
« Poor Housekeeping and Food »

Room cleaning was poor and one day the room was not cleaned AT ALL, when I called the reception to complain I was told the cleaning staff had gone for the day and there was nothing they could do. (I also overheard other guests complaining about the same in Reception) The choice for breakfast was poor and did not include any warm food (mainly bread and cold meats).

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELI A. ARREOLA, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne TARDY Deputy Manager

Sirilak Business - 26/10/2018 AccorHotels certified review
« No service mind, no helpful »

No Service mind, No help ful, no bellboy how you can say.. you are 4 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur F., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Suites Paris Montreuil Vincennes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel Suites sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Anne TARDY Adjointe de Direction

Noha Friends - 22/10/2018 AccorHotels certified review
« Very hood »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your review regarding your stay at our property ! It is always a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit at the Novotel Paris Suites Montreuil Vincennes will be as pleasant as the previous one. Sincerely, Julien Eynaud Front Desk Manager

Dave Business - 19/10/2018 AccorHotels certified review
« Not ss expected, not one of the cleanest hotel I have ever seen »

For a four star hotel, I was expecting an higher quality standard. Average room vs price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for sharing your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve the mentionned matters. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien Eynaud Front desk manager

Ariana Couples - 15/10/2018 AccorHotels certified review
« Weekend stay »

The hotel and room were really good. The room is cozy and the bed is super confortable! Highly recommended during week days. For weekends recommend if to use as a “sleep only”, there’s a Market in the parking lot (meaning you can’t park your car) almost from dawn to dusk and when it’s over the parking is full of garbage making quite the contrast between hotel and stree

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDIA S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager

Anonymous Business - 12/10/2018 AccorHotels certified review
« very confortable and clean »

everything ok. I just do not like the fact to pay when arriving at the hotel. I would like to pay, as always , when checking out. Best regerds

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE L., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the asking on your arrival for total payment but we have made this choice in all Novotel Suites; Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne TARDY Deputy Manager

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