Hotel - Novotel Suites Paris Montreuil Vincennes
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Montreuil Vincennes Hotel

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3.5/5 1,207 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our suites

  • 166 suites
  • 100% non-smoking hotel
  • 5 suites for people with reduced mobility
  • 54 family suites
  • 10 connecting suites
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our suites fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 2,180 reviews

Our guest reviews for Novotel Suites Paris Montreuil Vincennes

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,207 reviews
AccorHotels certified review
Mahmoud K. Families - 13/02/2018
« Cozy »

Friendly staff, comfortable place, tidy rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHMOUD Q., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Ribault Front desk Team Leader

TripAdvisor review
peterfU168AF Couples - 08/02/2018
« Reception was fulfilling their tasks properly »

we were already several times in this hotel. For us, the location is prefect and they have good facilities. The previous times I noticed that the reception had done their homework, which i encounter in all hotels of the Accor Group. they knew I had a fidelity card and I got all benefits according my status. Now the receptionist was not prepared, so this person didn't check my status nor asked for my fidelity card and we got even a very cool almost cold reception. The rooms were as usual good, one remark I have to make is due to heavy usage some power outlets are worn. But beside this the rooms were more then OK. The cleaning staff did a good job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your nice comments about our Hotel Novotel Suites Paris Montreuil Vincennes. Concerning your fidelity card, perhaps did you booked via Expedia or Booking? In that case, our Groupe Policy does not allowed to benefit your fidelity card advantages. If not, don't hesitate to contact directly the hotel, to have your fidelity points. Have a nice day, Sincerely, Cathy DOEHR

AccorHotels certified review
Alexandre R. Business - 19/01/2018
« 2 nights »

Spacious room - very simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDRE r., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would be very please if you could let me know what exactly you didn't like about our hotel so that we can work on it. Don't hesitate to conatc me directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Ribault Team Leader

AccorHotels certified review
Jan F. Business - 17/01/2018
« Convenient hotel, if you are doing business in the area »

Rooms are clean and spacious, coffee and tea making facilities. Breakfast just basic, but ok. Not much to do in the area, but if you are doing business here, it can save you long commuting through Paris. Metro, and tram lines nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN F., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Mr A. P. Business - 16/01/2018
« Welcoming, clean and comfortable »

The Staff know me and welcome me. The room is clean. The bed is very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Anonymous Couples - 15/01/2018
« Friendly team, very clean, great rooms with very comfortable beds. »

Friendly team, very clean, great rooms with very comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEATE FECKIE, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Ribault Team Leader

AccorHotels certified review
Will Couples - 27/12/2017
« Alright »

Staff was great. Food was ok. Bathrooms smelled like urine. Room smelled like wet carpet. Hallways smelled like cigarette smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM H., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. What you've experience doesn't reflect the quality level we use to offer to our customers. The reception is always at your disposal for any assistance. Don't hesitate to contact us if you need to change room or for any query. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Ribault Team Leader

AccorHotels certified review
Paulo T. Families - 20/12/2017
« ENORME »

Have been coming to this hotel for over a decade. Every time quality improves, services are updated and staff more and more efficient. Breakfast is giant and rooms, though the same size, are more comfortable, particularly the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULO T., WAOOO Thank you so much regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Neil N. Couples - 12/12/2017
« A normally good stay spoiled by a last minute show of ignorance »

We have stayed here previously and found the hotel to be exceptional. Indeed, on this occasion the staff were attentive and helpful. Except, that is, until the day of our departure. We returned to our room at 10h45 to find that the key would not give us access (normal departure time is given as noon but as a 'silver' member it would have been possible to extend that had we requested it. We asked the maid who was in one of the adjacent rooms if she could give us access and were told that she had already prepared our room for the next guest. We were confused as we had left our belongings in the room and food in the fridge for our journey home. I asked her a second time to give us access and all she would say is that it was not her problem and that our things had been removed to a store room at the end of the corridor. I went immediately down to reception leaving my partner outside the room with the belongings that had been recovered from the store room. Reception informed me that the agreed that I had the right to stay until noon and that there had been some sort of mix up. They radioed to the housekeeper to review what had happened immediately and then gave me a new key card to access the room. Little was offered in the way of an apology at this point. As I arrived back at the room the housekeeper had just spoken to the maid but, amazingly, had completely ignored my partner and left her locked outside the room. Once inside our room we discovered that the snacks which we had left in the fridge for our journey were gone, either discarded or eaten by someone else. The maid simply continued to ignore us as did the housekeeper and never offered any way of apology for what had happened. As we finally checked out, the young man on reception did offer an apology to us and waived the cost of our parking at the hotel but, all in all, it was the overriding memory of our short week end and not the way you want your holiday memories to be formed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL N., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We think that a bad understanding is at the origin of this error; The woman who clean your room did not see clothes after and thought that you were already left and actually our keys deactivate at 12 am and the housekeeping have no authorization to open, for a reason of safety as much for you as for us; We have imput 1700 dots on your loyalty card; We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
M. Business - 25/11/2017

Excellent personnel très agreable

Our hotel has responded to the review
Our hotel has responded to the review

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Paris Montreuil Vincennes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame , en l’expression de nos sentiments les meilleurs Anne FURON Adjointe de Direction

AccorHotels certified review
Pearceman Business - 08/11/2017
« Pearceman »

Always comfy and welcoming Could not get the room warm enough this trip The sink in the bathroom was very slow to drain

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Alima Families - 04/11/2017

the staff is nice and helpful. The rooms are nice and confortable. My husband doesn't want to go anywhere else. The location is perfect close to metro station and in 10 mns you are in the heart of Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALIMA S., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Anonymous Families - 02/11/2017
« Ras »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAN M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
B. O. Families - 28/10/2017
« Toilettes/front desk »

The toilettes smelled strong urine. Housekeeping came and threw some products in the bowl but it didn't change anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BELLINDA OLYMPIO, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Efren Families - 27/10/2017
« price value a 9 »

Hotel is okay, awkward reception in the bar, and room and HK service high. minor maintenance issues as a leaking sink and a few knobs missing and an elevator that didn't read my card didn't disrupt the quality of stay nor reported. Location would have been acceptable if it wasn't for that pestilent fly market set in the parking lot in front of the hotel, you must divert necessarily, crowed is african majority, no women or respect for them, no western manners, expect pushes, side walks around the hotel stink of urine, even being a public toilet there, hotel should take local authorities to reason, as they have 4 or five hotels suffering from that. really scores the overall down. Bed linen good, towels better, toiletries could improve. cleanness very, very good, facilities are a gym(not used) and an ironing room used. Bar over priced even worst than the rest of Paris, and manned by two or three receptionist all rounders'. Staff good at least at the hotel, by phone where a bit doggie. The overall would clearly be an 8 or even a 9 with the price paid, but the access problems, entering and leaving the hotel the first three days was really detrimental, and though the property holds no responsibility for what happens out its door, the location drops to unacceptable and the over all stays falls too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IGNACIO EFREN NUNEZ SANCHEZ, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Montreuil Vincennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Anonymous Families - 26/10/2017

Very comfortable and a pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL GIFFERD, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Eow Couples - 18/10/2017
« Fine for short stay »

Big rooms for European hotel. Handy to public transport. Location isn't great though and I wouldn't stay here on my own. The surrounding area is very busy with a flea market most days in the opposite car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EPENESA O., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
William G. Business - 16/10/2017

The staff at the hotel are wonderful. They are always friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM g., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

AccorHotels certified review
Saint L. Friends - 03/10/2017
« Nice, inexpensive hotel in close proximity to metro, thus to the city center in 15 min, but in uniteresting area of Paris »

Nothing much to say except that try to return to hotel early, as the area may be a bit scary at night

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. K., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Montreuil Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne FURON Room Division Manager

TripAdvisor review
Business - 26/09/2017
« Good location near Paris for business or holidays »

Located near Paris, close to public transports, direct line to Grand Magasins by métro, this hotel is a good choice to stay in Paris for a fews days without spending lots of money on accomodation The personel are availaible and smilly!! The rooms are correct. The only bad thing is this hotel is often full. But this is not an argue,

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