ibis Sydney Thornleigh Hotel

TripAdvisor rating 4.0/5 539 reviews
ibis Sydney Thornleigh
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Hotel extras

  • Ibis Kitchen and Bar with food service available 24/7.

  • 105 guest accommodation rooms with 4 Wheelchair Accessible rooms on the ground floor.

  • 15-20 minute walk to Thornleigh train station and 5 minute walk to bus service to Hornsby.

  • Easy access to M1 and M2 freeways.

  • Onsite complimentary car parking which can accommodate larger vehicles.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120
thornleigh
australia

Tel: +61294817500

Fax: (+61)2/94817511

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    KINGSFORD SMITH At 38.6km / 23.98 miles

  • By car

    F3 FREEWAY At 2.5km / 1.55 miles

  • By car

    M2 MOTORWAY At 4km / 2.49 miles

  • By car

    PACIFIC HIGHWAY At 2.5km / 1.55 miles

  • By car

    SYDNEY NEWCASTLE FREEWAY At 2.5km / 1.55 miles

  • By train

    NORMANHURST At 3km / 1.86 miles

  • By train

    THORNLEIGH At 0.8km / 0.5 miles

GPS :-33.727829, 151.083694

Our accommodations

Tastefully appointed and modern, guest rooms at ibis Sydney Thornleigh provide a private, peaceful retreat from the hustle and bustle of city life. Guests looking for hotels in Sydney can find a range of convenient guest room configurations at this stylis h Sydney hotel, each accommodating up to two guests. Warm and inviting, each guest room features everything needed for a great night's sleep, including the new ibis SweetBed, a private ensuite, air-conditioning, a TV with in-room movies and WIFI access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard room with 1 king bed

  • Max. number of persons: 3
  • Area: From 20

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room 1 Queen and 1 Single Fold out desk bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Triple Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Special Access Queen Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Special Acces 1 Queen Bed + 1 Single Bed Room

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

The charm of the bistro tradition Both a bar and a restaurant ... Soak up the bistro atmosphere while enjoying good local cuisine. Excessive alcohol consumption is dangerous to your health, drink in moderation.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Sydney Thornleigh

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,318 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

539 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Super Convenient

Customer review rating 4.3/5

Douggie J. Couples - 14/08/2019 AccorHotels review

The stay was great, though the room was cool to cold. The staff were great and welcoming and the room quiet, even though Ibis is right beside Pennant Hills Road.

Dear Douglas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Anna Voss General Manager

book in,the room,the bed,breakfast,check out-all 100%

Customer review rating 4.3/5

John L. Solo - 13/08/2019 AccorHotels review

see above

Dear John, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anna Voss General Manager

Very good

Customer review rating 4.3/5

Anonymous Couples - 13/08/2019 AccorHotels review

Comfortable, clean, good value

Dear Ruth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Anna Voss General Manager

Professional

Customer review rating 4.3/5

John A. Solo - 12/08/2019 AccorHotels review

Staff where nice

Dear John, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. We always strive to provide quality, comfortable accommodation and friendly service so we love receiving 10/10 scores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anna Voss General Manager

Convenient place to stay in northern Sydney

Customer review rating 4.3/5

Anonymous Couples - 12/08/2019 AccorHotels review

Stay was generally good, however the standard of room maintenance was below normal standard. Tissue box was almost empty and no spare, so had to get new one from reception. After returning on second day, found tea bags and milk had not been replenished so had to ask for more. Then again the following day tea bags and milk not replenished.

Dear Andrew, Thank you for taking the time to review your recent stay with us. We truly appreciate that you took a few moments to leave us your feedback. It is feedback such as your that allows us to continually improve. I have shared your feedback with our Housekeeping team to ensure no other guests have the same experience. Thank you again for sharing your experience, and we look forward to the opportunity to welcome you back to Ibis Thornleigh in the near future and trust that your next stay will be even better than your last. Warm Regards, Anna Voss General Manager

Comfortable stay.

Customer review rating 4.3/5

Linda Families - 11/08/2019 AccorHotels review

No problems booking, comfy beds, yummy breakfast. The only surprise was when housekeeping knocked on the door at 8.15. Were they trying to hurry us out?! Bedside tables would be nice, but the room perhaps isn’t big enough . . .

Dear Linda, Thank you for taking the time to review your recent stay with us. I am happy to hear you enjoyed your breakfast and your comfortable bed. I am sorry to hear that Housekeeping knocked on your door early and you felt like you were being rushed out. I will follow this up with the Housekeeping staff. We truly do appreciate that you took a few moments to leave us your feedback. It is feedback such as your's that allows us to continually improve. We do look forward to the opportunity to welcome you back to Ibis Thornleigh in the near future and trust that your next stay will be even better. Warm Regards, Anna Voss General Manager

Return stay, comfortable and cleam

Customer review rating 4.3/5

Rob Families - 11/08/2019 AccorHotels review

We usually choose the Ibis Thornleigh when visiting family in the area. We are always welcomed warmly and the room is always clean and comfortable. We also love that we can open a window rather than have the air con running all night.

Dear Lesley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to the opportunity to welcome you back in the near future. Warm Regards, Anna Voss General Manager

Traveller

Customer review rating 4.3/5

Traveller Business - 11/08/2019 AccorHotels review

As always excellent staff service , I had a light meal in the restaurant /bar area after travelling and the staff were lovely . Later in my rooms I found a menu for room service , I may be incorrect through .? Though I was sure my 2016 and 2018 visit there was not 24/7 light supper service . If this is a new service thank very much and I will use it in during future return to Sydney . Example : I would have appreciated even a simple hot chocolate and banana toast in November 2018 each night and order a pre breakfast kit , as the conference finishes meant returning back to my room after 1am and out again by 6:00am each day before buffet breakfast started . “ You can only eat so much McDonalds for five days - the only place open !” The only reason for your lower score, I would love an option of more motel room styles and would be happy to pay for extra floor space when two people are staying , as this trip was only myself the room was satisfactory. Thank you

Dear Karen-Ann, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. We always strive to provide friendly service so it is wonderful to hear when people receive just that. I will be sure to pass your kind words on to the team who will be delighted. We do have the 24 hour menu available and hot chocolates and banana bread are included on that. We also can provide a box breakfast for those early morning starts which you could enjoy in room before heading off for the day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Voss General Manager

Good budget option in Sydney

Customer review rating 4.3/5

Chris S. Couples - 09/08/2019 AccorHotels review

We often stay here if the location suits our itinerary. It is on the main road (Currently) when travelling through Sydney from north to South or vice versa. If you need to go to the city the train station is a 7 or 8 minute walk. Parking is free at the hotel. If you are familiar with Ibis you will know the style of accommodation. Rooms are generally quiet even though it is close to the road. Aircon is efficient. Food options are a bit limited, but the Butter Chicken is usually a good choice.

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Voss General Manager

As expected

Customer review rating 4.3/5

Anonymous Business - 09/08/2019 AccorHotels review

Hotel was old but well maintained

Dear Fendi, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. It is always a pleasure to receive positive feedback and to know that our guests can enjoy a comfortable nights’ sleep. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anna Voss General Manager

The room was great

Customer review rating 4.3/5

Anonymous Business - 09/08/2019 AccorHotels review

The room was nice little noisy check in and out was quick restaurant meal was very over priced

Dear Ian, Thank you for taking the time to review your recent stay with us. We truly appreciate that you took a few moments to leave us your feedback. It is feedback such as your that allows us to continually improve. Thank you again for sharing your experience, and we look forward to the opportunity to welcome you back to Ibis Thornleigh in the near future and trust that your next stay will be even better than your last. Warm Regards, Anna Voss General Manager

Convenient to our family.

Customer review rating 4.3/5

John Families - 08/08/2019 AccorHotels review

Thanks for providing an arm chair in the disabled room.

Dear John, Thank you for taking the time to submit your review of Ibis Sydney Thornleigh. We are glad that you enjoyed your stay, we truly value your loyalty and as a loyalty member your comfort is of paramount importance to us and your feedback highly valuable. We look forward to the opportunity to welcome you back to Ibis Sydney Thornleigh in the near future. Warm Regards, Anna Voss General Manager

Always the same, I know what I'm getting.

Customer review rating 4.3/5

Country B. Families - 08/08/2019 AccorHotels review

Breakfast needs updating.

Dear Wallace, Thank you for taking the time to review your recent stay with us. We truly appreciate that you took a few moments to leave us your feedback. It is feedback such as your that allows us to continually improve. Thank you again for sharing your experience, and we look forward to the opportunity to welcome you back to Ibis Thornleigh in the near future. Warm Regards, Anna Voss General Manager

Fit for purpose

Customer review rating 4.3/5

Allan E. Couples - 07/08/2019 AccorHotels review

Staying as a couple we would have enjoyed the stay more, “if”, we had two chairs in the room. Otherwise we had a positive experience.

Convenient location and comfortable hotel

Customer review rating 4.3/5

Anonymous Families - 06/08/2019 AccorHotels review

Good location, clean room, friendly staff

Dear Sandra, It's great to read that you enjoyed your stay with us at Ibis Sydney Thornleigh and thank you for taking the time to let us know. It is always a pleasure to receive positive feedback and to know that our guests can enjoy a comfortable nights’ sleep and the convenience the Hotel offers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anna Voss General Manager

Overnight Stop

Customer review rating 4.3/5

Anonymous Solo - 06/08/2019 AccorHotels review

The hotel is not very welcoming, even after providing the receptionist with my Accor card and License, she never once used my name. Then she stood there and said that will by $134.95 and stared at me so when I said I put my card details on my booking, she just said "so I'll use that one?" No very professional at all. The room was ok, however the detail to cleaning was not good with hair on the desk chair (hard white chair so easy to see) and in the shower. Not pleasant.

Dear Merry, Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Voss General Manager

Clean, comfortable and friendly staff

Customer review rating 4.3/5

Anonymous Couples - 06/08/2019 AccorHotels review

The accommodation was better than expected. Given that it's budget accommodation, the rooms were very clean, the bed comfortable and no room noise whatsoever. The staff at reception were friendly and helpful.

Dear Helen, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Voss General Manager

Pleasant staff in a comfortable hotel.

Customer review rating 4.3/5

Anonymous Solo - 05/08/2019 AccorHotels review

Room was remarkably quiet despite the location of the hotel on a main road, train line and seemingly under a flight path. There were several eateries within walking distance. The hot and cold buffet breakfast was a pleasant surprise. All staff that I encountered were very helpful. This is not an upmarket hotel but was perfectly adequate for our needs and I would happily stay there again.

People were very friendly and our room was great

Customer review rating 4.3/5

Bob C. Couples - 05/08/2019 AccorHotels review

Really enjoyed staying at the ibis

Noisey room

Customer review rating 4.3/5

Sean Business - 05/08/2019 AccorHotels review

While I accept I booked at late notice, room was backing onto Pennant Hills Rd and road noise was high. Worse was when the garbage truck picked up the rubbish at 4.30am, at which sounded directly under my window.

Dear Sean, Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Voss General Manager
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