Hotel - ibis Sydney Thornleigh
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sydney Thornleigh Hotel

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4.0/5 480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N
    • Opening hours : Week-end N

Business services

  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

h Sydney hotel, each accommodating up to two guests. Warm and inviting, each guest room features everything needed for a great night's sleep, including the new ibis SweetBed, a private ensuite, air-conditioning, a TV with in-room movies and WIFI access.

  • 105 rooms
  • 72 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Work desk in all rooms
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 3,201 reviews

Our guest reviews for ibis Sydney Thornleigh

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 480 reviews
AccorHotels certified review
Sue Couples - 19/04/2018

Convenient location 24hr check in coffee and bar open latr

AccorHotels certified review
Anonymous Business - 18/04/2018
« Pleasant »

Staff was friendly, like to highlight the woman working the counter on Sunday night she was lovely

AccorHotels certified review
Anonymous Couples - 17/04/2018
« Great value. »

Great helpful service, value, comfortable & a convenient location.

AccorHotels certified review
Lyn Solo - 15/04/2018
« Traffic very noisy with strong fumes when outside. »

Suited my situation with a convenient location. Very friendly staff.

AccorHotels certified review
Jan D. J. Couples - 14/04/2018
« Very pleasant stay »

Just as we would expect. Business / travel hotel on a busy road but quiet and great service. Breakfast buffet was good and evening meals tasty.

AccorHotels certified review
Gianni N. Business - 12/04/2018
« Adequate for its purpose. »

I always know what I am getting when I stay here.

AccorHotels certified review
Maryann Solo - 12/04/2018
« Excellent »

All comfortable and clean and pleasant reception staff

AccorHotels certified review
Maurice P. Couples - 12/04/2018

Our experience was quite satisfactory. Everything was of no trouble. The only concern was the fact that the room was too warm - no air-conditioning. The window had to be opened to get some fresh air!

AccorHotels certified review
Anonymous Friends - 11/04/2018
« good average »

clean efficient, good breakfast, noisy a/c

AccorHotels certified review
J W. Solo - 11/04/2018
« J w. »

Good

AccorHotels certified review
Kim Families - 10/04/2018
« Small, Basic but okay for one night »

Room was clean, and bed was comfortable. Single fold out desk/bed was not at all comfortable even for our 8 year old, it felt like it was going to flip her when she rolled to one side. A permanent single bed would be of benefit for family rooms. Room was teeny-tiny, but that was to be expected from Ibis. Hallways of motel need a bit of an overhaul, just some new paint to hide scuffs and bumps would freshen and brighten it up to make the halls seem cleaner. We found the room to be pretty pricey for what we actually got but it was clean and staff were friendly.

AccorHotels certified review
Ken P. Families - 09/04/2018
« Clean comfortable & polite staff »

Great breakfast central location & competitively priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Anna Voss General Manager

AccorHotels certified review
Graeme H. Families - 08/04/2018
« Great value for money. »

We recently stayed there while our home nearby was being painted. We were very grateful that there was accommodation available to suit our needs at very short notice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, I am happy to hear that you enjoyed a comfortable stay with us and that we were able to assist while your home was being renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Anna Voss General Manager

AccorHotels certified review
Kerry R. Solo - 07/04/2018
« Easy and friendly »

I always find the staff at thornleigh so pleasant so accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your continued loyalty as a valued Le Club member. We look forward to the opportunity to welcome you back to Ibis Sydney Thornleigh in the near future. Warm Regards, Anna Voss General Manager

AccorHotels certified review
Michael W. Families - 07/04/2018
« wonderful »

they gave us a good rate incl. breakfasts !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your continued loyalty as a valued Le Club member. We look forward to the opportunity to welcome you back to Ibis Sydney Thornleigh in the near future. Warm Regards, Anna Voss General Manager

AccorHotels certified review
Anonymous Business - 06/04/2018
« Good Accommodation »

The hotel was located in a convenient position. The menu had a lot of variety and the food was good quality. I would have no issues staying here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Voss General Manager

AccorHotels certified review
Shaun Business - 05/04/2018
« Quick visit to Sydney »

Compared to previous stays; check was courteous but a little show. Service to order meals and drinks very poor and slow, meal choices now lower standard and limited. Breakfast OK but continental fruit selection was bland, tinned fruit taste disgusting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. It was disappointing to read that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Voss General Manager

AccorHotels certified review
Rick Families - 05/04/2018
« Overnight stay »

Room was small, but we expected that. There was no seating. We requested separate single beds, but the room was so small they were pushed together. Fridge only just worked. Air conditioner did not work at all on cooling mode which made the room uncomfortable to sleep. Breakfast and dinning area were really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick. Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear that there was no chair in your room as there is one provided in every room. Our reception is manned 24 hours for future reference if your require assistance. At Ibis, we strive to provide a superior service experience for every customer; your feedback is very important to us. Based on our customer feedback we will be replacing the air conditioning units in all rooms in the next 12 months. We are currently in the process of designing the system which will be implemented into the hotel. Thank you again for providing us with feedback of your recent stay and we look forward to welcome you back to Ibis Thornleigh in the near future. Warm Regards, Anna Voss General Manager

AccorHotels certified review
Mark G. Business - 04/04/2018
« Suitable for business stop over »

Accommodation and check in good Dinner in restaurant below average as it took over 1 hour to receive ordered meal ( Steak Sandwich/ Chips) with very vey few persons dining in. I had to ask where meal is and an excuse of had to call another chef in or similar. Breakfast ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the ibis Sydney Thornleigh. I am sorry that your experience did not meet your expectations and that you had to wait an hour for your meal. Please allow me to express my sincerest apologies. We have just recently employed a new full time dinner chef who is currently in the process of launching a brand new menu. I would like to offer you a complimentary meal for one that you can use on your next stay at the Hotel. These notes have been added to your profile so please mention this on your next stay upon check in. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna Voss General Manager

AccorHotels certified review
K S. Couples - 04/04/2018
« Mr »

Counter reception staff pleasant n helpful Room cleaning staff were helpful n courteous Kids made some news at reception Room 415 was very noisy as it was too close to main road n we switched to Room 426

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karmjit, We very much appreciate your comments regarding your stay at the ibis Sydney Thornleigh. It is always a pleasure to receive positive feedback. I am sorry that you experienced some noise in your room but am happy to hear that our staff quickly resolved the issue. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Voss General Manager

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