Hotel - Novotel Wuhan Xinhua
Novotel Hotel Novotel Hotel

Novotel Wuhan Xinhua Hotel

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4.0/5 427 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TIAN HE INTERN APT
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Outdoor tennis court

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 303 rooms
  • 50 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 316 reviews

Our guest reviews for Novotel Wuhan Xinhua

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 427 reviews
AccorHotels certified review
Jan Friends - 10/12/2017
« Break in town »

Warm comfortable room and good facilities. Great location near restaurants, bars and shopping.

AccorHotels certified review
Anonymous Business - 07/12/2017
« T. »

very well.

AccorHotels certified review
Michael Business - 24/11/2017
« Comfort bedding »

Relaxing

AccorHotels certified review
Anonymous Business - 20/11/2017
« Low value for money »

Room on 1st floor, everything's bit old, carpet not clean

AccorHotels certified review
Robert G. Business - 01/11/2017
« I was treated very well from checkin to check out. »

Check-in went relatively smoothly. However, I did not receive a coupon for a welcome drink. The service and staff at the executive lounge were exceptional. The room was comfortable and very clean.

TripAdvisor review
Couples - 01/11/2017
« Must be exact on the number of breakfast »

The hotel is located some 300 metres to nearest underground station but there are buses in the vicinity. The hotel's main entrance is on a smaller road though there are shortcuts for walking and the building is bounded by shop houses on the left and right. Pulling luggage from the underground station to the hotel is strenuous as there are many side roads with unyielding vehicles bearing down on you. Other than in-house restaurants, there are no good or western restaurants nearby, except a McDonald's, unless you go beyond 300 metres. The reception staff would try to say that breakfast is for one single person when in fact I booked for 2 persons to stay. Hence Accorhotels must be firm with the operator not to fleece customers but state very clearly and provide what were purchased, 1 or 2 or 3 breakfasts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry about the breakfast issue,please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

AccorHotels certified review
Emmett S. Solo - 17/10/2017
« Good »

It was nice i just wish there was a bit more choice with the breakfast but i understand why it is the way it is so no complaints

TripAdvisor review
Business - 08/09/2017
« Novotel Wuhan Xinhua August 2017 »

The hotel was located near a lake which gave panoramic view. The room required renovation as it was quite old especially the bathroom design. The breakfast option was also not too abundant. The toothpaste should have been more international such as Colgate rather than using local brand whose quality was questionable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for having taken the time and trouble to share the negative experience during your stay at Novotel Wuhan Xinhua. Your comments regarding the breakfast decoration, room size and toothpaste has been noted. The matter has therefore been brought to the immediate attention of the department heads concerned. Please kindly accept our sincere apologies for the inconvenience caused. We really appreciated that you took the time to write and keep us informed.In addition, our executive floor room has been renovated. We sincerely hope that you will afford us with a further opportunity to show you the high standard of quality and service for which this hotel is renowned.

AccorHotels certified review
Yue Business - 28/08/2017
« amazing experience »

the staff are very hospital and nice. it was my birthday during my stay ,the hotel served me a birthday cake, i felt very warm as i was on a business trip alone. in this hotel ,alone but not lonely,thanks a lot.

AccorHotels certified review
Robert G. Business - 23/08/2017
« I was treated very well from checkin to check out. »

The staff are very friendly and helpful. The room is very nice and I appreciate the upgrade. Only shortcoming is the temporary lounge, while the executive lounge is being renovated.

AccorHotels certified review
Chris Friends - 10/08/2017
« No problems whatsoever. Very calm and quite »

I always like staying at this hotel. No problems ever. The staff is always very informative and helpful if needed.

AccorHotels certified review
Pascal Business - 30/07/2017

Staff very kind. Mr Loste very efficient.

AccorHotels certified review
Janet Business - 28/07/2017
« Too Noisy, and too old facility »

The toilet facility is too old. The air-condictioning is too noisy.

AccorHotels certified review
T. K. B. Business - 17/07/2017

1. Please improve the indoor air quality at the room and common area. 2. Fruit given into my room is not fresh

AccorHotels certified review
Duuk L. W. W. Business - 12/07/2017
« Rooms were upgraded on one trip and down graded on following trip »

Each trip is a surprise. I had stayed at level 5, double floor unit on one trip, (Book by our local McQuay Factory). The following trip, I was assigned to a standard room, then in May I was upgraded to Room 1113, Now, I am down graded to a standard room 730. This is the default hotel of choice for Daikin Singapore, but me and my colleagues (Tan Kheng Boon, L. Yao Wei, etc) do not feel valued for our business with Novotel Wuhan.

AccorHotels certified review
Dennis F. Business - 12/07/2017
« IS LIKE MY HOME AWAY FROM HOME »

Staff is great. most are my dear friends. Accommodations great.

AccorHotels certified review
Tongyanglin Business - 16/06/2017

Obsolete facilities

AccorHotels certified review
Clive N. Business - 10/06/2017
« good »

good ddddddddddddddddddddddddddddddddddddd

AccorHotels certified review
Chris R. Business - 05/06/2017
« Just great! »

Travel a lot on business. This particular hotel has always been very good. My first choice every time.

AccorHotels certified review
Chris R. Business - 10/05/2017
« Always great! »

Room was clean. Everything worked as expected.

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