Sofitel Budapest Chain Bridge Hotel 5 stars

TripAdvisor rating 4.5/5 6,409 reviews
Sofitel Budapest Chain Bridge
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Hotel extras

Sophisticated French design - a Swarovski Water Fountain, original art, an airplane suspended from soaring ceilings - merges with high technology and personal service to create one of the best hotels in Budapest for the business or leisure traveler.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Budapest Chain Bridge

Szechenyi Istvan ter 2
1051
budapest
hungary

Tel: +3612351234

Fax: (+36)1/2351361

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   105/16 SZECHENYI ISTVAN TER

  • ESZAK-DELI METRO :   M3 DEAK TER

  • KELETI-NYUGATI METRO :   M2 DEAK TER

  • MILLENIUM UNDERGROUND :   M1 VOROSMARTY TER

  • By plane

    FERIHEGY AIRPORT At 22km / 13.67 miles

  • By plane

    LISZT FERENC INT. A At 16km / 9.94 miles

  • By car

    BUDAORS At 7km / 4.35 miles

  • By car

    HUNGARIA KORUT At 8km / 4.97 miles

  • By car

    HUNGARIA KRT At 8km / 4.97 miles

  • By train

    EASTERN RAILWAY ST. At 3km / 1.86 miles

  • By train

    KELETI TRAIN STATION At 2.7km / 1.68 miles

  • By train

    SOUTHERN RAILWAY ST At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY ST. At 2km / 1.24 miles

GPS :47.498338, 19.048071

Our accommodations

Enjoy exclusive accommodation in Budapest. Our 357 rooms and suites offer superb views, Sofitel MyBed, complimentary Wi-Fi, marble bathrooms with luxury toiletries; upgrade to Sofitel Club for the ultimate Budapest accommodation experience.

CLASSIC ROOM - 1 Queen bed

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

CLASSIC ROOM - 2 single beds

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM - 1 Queen bed, city view

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Single beds, city view

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM - 1 Queen bed, Danube river view

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM - 2 Single beds, Danube river view

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM CLUB SOFITEL - 1 Queen or 2 Singlebeds, Danube river view, exclusive services

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

JUNIOR SUITE - 1 queen bed or twin beds, spacious studio

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Prestige Suite- 1 king or 2 single beds, living room, Danube river view, exclusive services

  • Max. number of persons: x3
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

TERRASSE RESTAURANT

Type of cuisine: International

The lobby's spectacular atrium extends into Terrasse Restaurant, Budapest's finest spot for breakfast buffets and Sunday brunches with all the family. Modern wood furnishings, pink-toned chairs and bright mirrors lend an energizing atmosphere.

PARIS BUDAPEST RESTAURANT

Type of cuisine: Bistro

Images of the two cities reflect Paris Budapest Restaurant's intriguing menu: a creative blend of French and Hungarian cuisines. In the gleaming show kitchen, the head chef works with local ingredients like Hungarian "gray beef" and Mangalica pork.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PARIS BUDAPEST BAR

Photo non contractuelle / Strictly non binding

High stools, leather couches and soft, violet lighting imbue Paris Budapest Bar with a vibrant yet cozy atmosphere. Sip signature cocktails overlooking the illuminated Chain Bridge: a stunning backdrop to a party in Budapest or socializing with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 333 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 270 people

Find out more
Sofitel Budapest Chain Bridge Meeting Room

Our guest reviews for
Sofitel Budapest Chain Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

10,313 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

6,409 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Excellent!

Customer review rating 4.6/5

Annie B. Couples - 16/05/2019 AccorHotels certified review

The hotel staff was helpful, friendly and effective. Our room was comfortable and the breakfast offered a variety of options. We enjoyed our stay very much.

Very pleasant stay

Customer review rating 4.6/5

Anonymous Business - 16/05/2019 AccorHotels certified review

The hotel was very nice however the plugs for the electricity was in a bad condition. The socket below the window was coming out of the wall and the card reader next to the door was also coming out from the wall, however both was fully functioning.

Dear Guest, Thank you for your feedback related to your stay at the Sofitel Budapest Chain Bridge. We are pleased to hear that you had a pleasant stay with us! However, we are very concerned to know that you experienced inconvenience due to the condition of the plugs in the room, that we would like to sincerely apologize for. Kindly let me ensure you that I have forwarded your comments to the respective head of department in order to take the appropriate measures and improve on our services. We appreciate you sharing your feedback and we do hope to have the pleasure to welcome you back in the near future! Yours sincerely, Erika Kollarova Guest Experience Specialist

Outstanding

Customer review rating 4.6/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

Spacious room with an exceptional view. Your staff provided outstanding service.

Dear Guest, Thank you so much for sharing your feedback with us related to your stay in our hotel. We are more than happy to know that you were amazed by the high level of service provided in our hotel. It is glad to hear as well that you could enjoy the comfort of your room and the breathtaking view from your room. Thank you very much for recommending us and we are looking very much forward to welcoming you back soon in our hotel! Yours sincerely, Erika Kollarova Guest Experience Specialist

Sofitel Budapest Chain Bridge hotel was conveniently located, courteous staff, well appointed rooms.

Customer review rating 4.6/5

Angela F. Families - 15/05/2019 AccorHotels certified review

Overall positive experience.

Dear Angela , We very much appreciate your comments regarding your stay at the Sofitel Budapest Chain Bridge. It is always a pleasure to receive positive feedback. We are more than happy to read that you were pleased with the courtesy provided by our Ambassadors and with the facilities of our room. It is glad to hear as well that you could enjoy the excellent location of our Hotel. Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back again in the near future! Sincerely yours, Erika Kollarova Guest Experience Specialist

The perfect location in Budapest

Customer review rating 4.6/5

Mary Couples - 15/05/2019 AccorHotels certified review

A very lovely hotel. Staff was friendly and very helpful.

Dear Mary, Thank you for your positive review about your stay at Sofitel Budapest Chain Bridge. We are more than happy to hear that you had a pleasant stay with us and you were more than satisfied with the friendly and helpful service received from our Ambassadors. We do agree with you, the favorable location of our hotel is just perfect for discovering this exciting city easily! We would be very happy if we could welcome you back again very soon in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Excellent hotel

Customer review rating 4.6/5

Og Couples - 15/05/2019 AccorHotels certified review

We came to Budapest to celebrate my husbands birthday, the hotel was the perfect choice for the event. Ester the receptionist was so nice and kind, she took care of everything and made us feel comfortable. The room was perfect and the bed was very comfortable. Thank you for the great service and experience!

Dear Guest, We would like to thank you for choosing Sofitel Budapest Chain Bridge on the very special occasion of celebrating your husband's birthday. It is with great pleasure to hear that you had a pleasant stay with us and could enjoy the comfort of our room and bed. We are more than happy to know as well that you were amazed by the kind and attentive service provided by our colleague, Eszter. She was more than happy about your kind words! Your feedback is really encouraging for our future work! Thank you very much for recommending us and we do hope to have the pleasure to welcome you back in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist
Customer review rating 4.6/5

Caroline Families - 15/05/2019 AccorHotels certified review

Perfect location clean good food everyone very pleasant

Dear Caroline, Thank you very much for your very positive review! It is with great pleasure to read that your were more than satisfied with our Ambassadors, with the amazing location of our Hotel and the cleanliness experienced. Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back again in the near future! Sincerely yours Erika Kollarova Guest Experience Specialist

Very Convenient and Easy

Customer review rating 4.6/5

Arya B. Families - 15/05/2019 AccorHotels certified review

Great Location, Busy Hotel, Rooms are a bit small, Power out lets and Bathroom not upgraded of convenient.

Dear Guest, Thank your very much your feedback about your stay at Sofitel Budapest Chain Bridge. It is glad to hear that overall you were satisfied with your stay with us and enjoyed the advantages of the excellent location of our Hotel. However, we are truly sorry to hear that you were not fully satisfied with the comfort of our room and bathroom. We appreciate you sharing your feedback and it is our hope that you will give us the opportunity to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Great Location, food standard

Customer review rating 4.6/5

Daniel Families - 14/05/2019 AccorHotels certified review

Helpfull and knowledgable staff. Good location.

Dear Daniel, Thank you very much for taking the time to share your feedback with us. It is glad to hear that overall you were satisfied with your stay with us and were pleased with our helpful Ambassadors such as with the excellent location of our Hotel. We appreciate you sharing your feedback and it is our hope that you will give us the opportunity to welcome you back in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist

solid accomodations with minor annoyances

Customer review rating 4.6/5

M. B. Business - 14/05/2019 AccorHotels certified review

The room and bed were good and reliable. What I am confused by is why you go to such lengths to have advertisements about the environmentally friendly requests to guests but then your housekeeping staff does not observe them. Regardless of where I put my towels, they always changed them out. I was staying there for 4 nights and they changed out my still substantial soap on the third day! They also changed out all of my bottles on the third day (and took them from the shower and instead put new ones on the sink... not helpful when i need them in the shower!) There was a lot of waste that I could see which did not make sense.

Beautiful hotel, disappointing details

Customer review rating 4.6/5

Anonymous Business - 14/05/2019 AccorHotels certified review

The hotel and service were both great. Most disappointing: the room did not have additional plugs for laptops/personal devices other than bedside table plugs hard to access, the water boiler in the room didn't work, and the choice from the food menu with room service was poor and limited in comparison to other hotels of similar standing

Dear Guest, Thank you very much for your feedback regarding your stay at Sofitel Budapest Chain Bridge. We are more than happy to hear that you were satisfied with our hotel and with the excellent service received from our Ambassadors. However, we are very sorry to know that you experienced inconveniences due to the number of available electric outlets in the room and due to the water kettle, that we would like to sincerely apologize for. It was with regret to hear as well that the selection in the room service menu did not meet your expectations. We appreciate your sharing your concerns, and it is our hope to have the opportunity to welcome you back and better serve you in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

River view and 8th floor was ok, after switching room (junior suite on street and "wall view)

Customer review rating 4.6/5

De T. Business - 14/05/2019 AccorHotels certified review

Excellent lobby support to take care of my room preference (river view) Access to lounge was great is the room minibar free of charge ? I could not find a price list...

satisfactory

Customer review rating 4.6/5

Chris M. Business - 13/05/2019 AccorHotels certified review

twice woken up very early in the morning by someone looking to remove my luggage. they had the wrong room.

Dear Chris, Thank you very much for taking the time to share your experience about your stay with us. However, we are very concerned to hear that you experienced such an inconvenience due the inattentiveness of our colleagues, which was true exception to our normal practices. Please accept our sincerest apologies for the inconvenience caused. I would like to reassure you that I have shared your feedback with the respective head of department in order to address this issue with our colleagues concerned and prevent such case happen in the future. While I wish you had a better experience with us, it is feedback like this that we learn from and use to improve. In case you may give us a chance to earn back your trust, I can assure you that we will do our best to give you an exceptional service experience. Sincerely yours, Erika Kollarova Guest Experience Specialist

Luxury, Comfort and Friendliness.

Customer review rating 4.6/5

Cath Couples - 13/05/2019 AccorHotels certified review

A totally charming hotel built around a courtyard. It is extremely comfortable in all areas and has a touch of luxury that is most welcome. The staff, without exception, are professionally friendly but never over familiar - this is a very difficult balance to achieve. A true gem of an hotel.

Dear Cath, What an uplifting review! Thank you very much for sharing with us. It is with great pleasure to hear that you were more than satisfied with your stay with us and were pleased with service received from our friendly and professional Ambassadors. It is glad to know as well that you enjoyed the comfort and luxury of our Hotel. Thank you again for sharing your experience and for recommending us and we hope to see you again very soon for your next stay in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Great!

Customer review rating 4.6/5

Richard C. Business - 13/05/2019 AccorHotels certified review

Very comfortable visit

Dear Richard, We very much appreciate your comments regarding your stay at the Sofitel Budapest Chain Bridge. It is always a pleasure to receive positive feedback. We are more than happy to hear that you had a great and comfortable stay with us! Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back again in the near future! Sincerely yours, Erika Kollarova Guest Experience Specialist

Great location and views.

Customer review rating 4.6/5

Robert Friends - 13/05/2019 AccorHotels certified review

The room was nice and the staff very enjoyable. The location of the hotel was convenient for a walking tour. The amenities were nice. The breakfast could have been better.

Dear Robert, Thank you very much for your very positive feedback! We are more than happy to hear that you were pleased with the great service received from our Ambassadors and with the comfort of our room. We do agree, the favorable location of our hotel is just super for discovering this amazing city! Thank you very much for your additional comments regarding the breakfast. I have forwarded your comments to our respective head of department in order to improve our services. Thank you for recommending us and we hope to see you again very soon for your next stay in Budapest. Yours sincerely, Erika Kollarova Guest Experience Specialist

Comfortable room but tired, lots of staff, food a bit disappointing

Customer review rating 4.6/5

Margaret Friends - 13/05/2019 AccorHotels certified review

I asked for a quiet room, which I got, although the hotel is not situated in a calm position. There were lots of staff and the hotel had decent facilities. Was it 5*? Not really - rooms tired and food not good enough. Lots of helpful service in the lobby though and no check in and out queues.

Dear Margaret, Thank you for taking the time to tell us about your experiences at the Sofitel Budapest Chain Bridge. We appreciate every feedback we can get from our Guests. It is glad to hear that you were satisfied with the comfort of your room and with the helpful service received. However, we were truly sorry to read that the overall condition of the room and the food served did not meet your expectations, that we would like to sincerely apologize for. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your feedback and improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Disappointing quality room; not what we usually get from a Viking booking.

Customer review rating 4.6/5

Ludy B. Couples - 12/05/2019 AccorHotels certified review

Great location of hotel but not much else to recommend it. Only one chair in the room. Only one trash receptacle. Dark room; difficult to read. Very few electrical outlets and they were in inconvenient places and always close to the floor. We expected a king bed (our friends had one) but ours was a queen size. Difficult tub to get in and out of, especially for people in their 70s. I fell outside the hotel entrance. Nearby police were at my side immediately and helped me up. I saw no concern from hotel personnel even though some were nearby.

Dear Ludy, Thank you very much for your detailed feedback about your stay at Sofitel Budapest Chain Bridge. We appreciate every feedback we can get from our Guests. However, we are very concerned to read that you experience did not meet your expectations regarding the comfort and facilities of the room that we would like to sincerely apologize for. It was with deep regret to read as well about your comments regarding the helpfulness of our colleagues. Please accept our apologies for any disappointment caused. Please be ensured that I have forwarded your feedback to the respective head of department and we have address this issue with our colleagues concerned in order to prevent such situation happen in the future. While please allow us to ensure you that it was not our colleague’s intention to treat you improperly. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back and better serve you in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Excellent

Customer review rating 4.6/5

Bram Business - 12/05/2019 AccorHotels certified review

The staff is very friendly and the service they provide is of high quality. Hotel's location is perfect, and the rooms are clean and spacious. 2 comments on the room. It was hard to find a plug to charge phone/ipad etc. There was 1 hidden behind a curtain. In the bathroom, when taking a shower the floor gets soaking wet. The glass wall/door is not doing it's job.

All good

Customer review rating 4.6/5

Frank Business - 12/05/2019 AccorHotels certified review

I liked a lot that the hotel is centrally located; the room was clean and had all necessary amenities, the breakfast was excellent.

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