Hotel - Sofitel Budapest Chain Bridge
Sofitel Hotel Sofitel Hotel

Sofitel Budapest Chain Bridge Hotel

4.5/5 6,006 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 187.00 EUR Non member rate
From 168.30 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0-24
    • Opening hours : Week-end 0-24

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy exclusive accommodation in Budapest. Our 357 rooms and suites offer superb views, Sofitel MyBed, complimentary Wi-Fi, marble bathrooms with luxury toiletries; upgrade to Sofitel Club for the ultimate Budapest accommodation experience.

  • 357 rooms
  • 357 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,160 reviews

Our guest reviews for Sofitel Budapest Chain Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
George Couples - 11/08/2018 AccorHotels certified review
« Great location and excellent service. »

Accommodations were booked through AmaWaterways as part of their pre-trip package. This hotel was a great start to a beautiful trip.

Seriousreader Friends - 11/08/2018 AccorHotels certified review
« Marvelous Location, Very Nice Hotel »

It is located right next to the Danube and within walking distance of the shoes along the bank and the Parliament Building. Our stay was very enjoyable and I would stay there again

F. Couples - 11/08/2018 AccorHotels certified review
« Helpful Staff everywhere »

All very clean. Good breakfast selection but very crowded. Sink in the room was cracked but still held water.

Dave B. Business - 10/08/2018 AccorHotels certified review
« Item stolen from my room »

After having stayed with you for many years and always having a perfect experience this was sadly spoilt by a small theft from my room. Someone took my nail clippers from the bathroom. I have waited to reply to this because before doing so I wanted to be 100% sure that they were missing, having time to check all of my bags to make sure I had not made a mistake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, Thank you so much for taking the time to share your experience with us related to your stay at our hotel. We are happy to know that overall you had nice experiences over the years with us. However we were truly surprised about your feedback related to your nail clippers. Please allow us to ensure you that we proceeded with an internal investigation and at this point we cannot find any evidence of a theft from your room. In case you wish to take further steps in this matter, please do not hesitate to contact us directly. We do hope that this unpleasant experience will not prevent you from staying with us in the future and we can have the pleasure to welcome you back at our hotel. Sincerely yours, Jean Bowcott General Manager

Leesa T. Friends - 10/08/2018 AccorHotels certified review
« Nice hotel and restaurant »

Really enjoyed it

Anonymous Couples - 09/08/2018 AccorHotels certified review
« The location and staff services ce was great »

The hotel staff and the breakfast service was excellent.

L H. Friends - 09/08/2018 AccorHotels certified review

Ate in the restaurant and was very sick in the night. No air conditioning in the rooms and only got some air after calling 6 times to the desk. Was expecting to get out and had to stay in the room for both days. Service from your staff was very good but they cannot overcome the lack of air. Even after calling 6 times your desk seemed surprised when we checked out and told them of no air. really!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for choosing Sofitel Budapest Chain Bridge and for taking the time to tell us about your experiences with us. However, it is with deepest regret to hear that you experienced such inconveniences due to the air-conditioning and related to your experience in our restaurant, that we would like to sincerely apologize for. Please be ensured that we take your comments very seriously, therefore our colleague will be in contact with you directly to discuss this matter further. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Jean Bowcott General Manager

Fatma Z. Families - 09/08/2018 AccorHotels certified review
« Divine »

I loved the wonderful service at the hotel. The view from my room of Buda Castle, Castle Hill the Chain Bridge and the Danube was breathtakingly beautiful! It was my birthday and it made it even more special. The location of the hotel is excellent with easy access to all the highlights of Budapest. The yoga session by Emmy was outstanding and the little touches of care during our visit made our stay at the Sofitel extraordinary! Thank you for a wonderful experience!

Ajay K. Families - 09/08/2018 AccorHotels certified review
« The best! »

Awesome people make a great place awesome!

J M. Couples - 09/08/2018 AccorHotels certified review

Very poor. Room very small with loft window. When we asked for a waste bin we were told we could not have one just to leave the rubbish lying around and it would be picked up. We had to queue for breakfast in the Paris room and told there were no tables when there was plenty of tables empty by a very unfriendly woman. Breakfast Food was not hot and the tea was made with warm water. . The only positive was the position of the hotel. This was the worst 5* hotel we have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us your feedback about your experience at Sofitel Budapest Chain Bridge. We truly appreciate every feedback we can get from our Guests. However, we are deeply sorry that your experience did not meet your expectations in several aspects, especially concerning the comfort of your room, and the communication received related to your request about the waste bin, which was a true exception to our normal high standards; please accept our sincerest apologies for that. It was with regret to read as well that you experienced such inconvenience due to the service received in our restaurant that we would like to apologize for. Kindly allow us to ensure you that we took the appropriate measures and addressed these issues with our colleagues concerned in order to prevent such cases happen in the future and improve on our services. While I wish you had a better experience with us, it is from feedback like this that we learn and use to improve. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to gain back your trust and better serve you in the near future. I would be more than happy to personally look after your next reservation to ensure you are given a special VIP attention during your stay. Sincerely yours, Jean Bowcott General Manager

Robyn M. Solo - 09/08/2018 AccorHotels certified review
« Fabulous »

Wonderful. All staff were very helpful, courteous, friendly and happy to help. The buffet meals provided were of a high standard and food was delicious. Staff once again again were very helpful and friendly. It was a pleasure staying in the hotel. My room was great with beautiful views over the river. After the distressing situation with Scenic River Cruises over the previous 3 days it was lovely to stay at such a top rate establishment. Thank you

Anonymous Couples - 08/08/2018 AccorHotels certified review

Very nice room and a great location.

Sharon Friends - 08/08/2018 AccorHotels certified review
« very nice room and great view. »

Nice place to spend time in Budapest. convenient walking distance to many attractions. Reason I rated a 9 rather then 10 is because of the poor lighting. The lights are extremely dim and make it difficult for older guests to see well.

Bob H. Couples - 07/08/2018 AccorHotels certified review
« Very comfortable »

Great customer service. Plenty of food and beverage options

Anonymous Families - 07/08/2018 AccorHotels certified review

Throughout our stay, we enjoyed very welcoming and helpful assistance from staff and were very pleased with our stay.

Doug T. Couples - 07/08/2018 AccorHotels certified review
« Good »

It was a short stay and all went well. Staff were attentive and pleasant - rooms were clean and of a large size.

Anonymous Families - 07/08/2018 AccorHotels certified review
« Perfect in every way »

From arriving at the hotel in a taxi to the morning we left we experienced nothing but extremely friendly and courteous staff staff. The quality of food at breakfast and particularly in Paris Budapest restaurant was superb. Fabulous hotel in general, we shall really miss our cocktails on the terrace and at the Paris Budapest bar watching the world go by with a magnificent view of the Chain Bridge and Castle. We shall be back to stay again!

Thomas L. Families - 07/08/2018 AccorHotels certified review
« greateno »

enjoyed our short stay. a good location the only complaint was there was only 1 decent chair to sit on.

Anonymous Couples - 07/08/2018 AccorHotels certified review
« Room smelled like it had been smoked in and had no coffee the first night and queue for seating for breakfast »

Stay was fine but hotel appeared to be trying to be a higher standard than it actually was. Staff were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Budapest Chain Bridge. We appreciate every feedback we can get from our Guests. However, we are very sorry to hear that you experienced inconveniences due to the smell in the room and the coffee not being refreshed on the first night that we would like to sincerely apologize for. It was with regret to read as well that your experience did not meet the expectations in regards to the service at breakfast due to the queue, please accept our deepest apologies for that. Please be ensured that we are taking the appropriate measures in order to improve on our services in these regards. We appreciate sharing your concerns and do hope that this unpleasant experience will not prevent you from staying with us and we can have the pleasure to welcome you back and better serve you in the future. Sincerely yours, Jean Bowcott General Manager

Terry A. Business - 06/08/2018 AccorHotels certified review
« It was good with good service »

Breakfast was good. Room comfortable. The staff were polite and helpful. No complain.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 187.00 EUR Non member rate
From 168.30 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates