Hotel - ibis Porto São João
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Porto São João Hotel

4.0/5 937 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,559 reviews

Our guest reviews for ibis Porto São João

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 937 reviews
Pedro P. Couples - 18/03/2019 AccorHotels certified review
« Still some improvement needed »

It was ok but could have been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We thank you in advance for your comments and the time you have given us. I understand your concerns regarding the accommodation, and we will not fail to analyze and share them internally, in order to feed future reflections on the evolution of the product and / or services provided by our brand. Again thank you very much for contributing the importance of your comment, for the improvement of the satisfaction of our customers. We regret not being up to your expectations and accepting our apologies. We expect to continue to deserve your preference in the near future. Sincerely, Lisete Afonso- Assistante Manager

Anonymous Business - 18/03/2019 AccorHotels certified review
« Needs updating, cleaning and improved customer service »

Surprisingly rude woman at check in. Then, when I approached a housekeeper in the halls about getting a new towel she was also very rude. There was also a woman on the day of our departure working in the bar/kitchen who was coughing and hacking. She stepped over to the front desk when I approached for check out and thank goodness another woman showed up. That was so disgusting and the fact that she's around food hacking like that is a lawsuit waiting to happen when people get sick. Update the rooms. Very dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso-Assistante Manager

Anonymous Business - 15/03/2019 AccorHotels certified review
« Everything was fine. »

Very kind and professional staff, good and clean rooms, good services. Early breakfast was very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Philip C. A. Couples - 24/02/2019 AccorHotels certified review
« Good location, not easy to get in and out of by car, good price »

Very friendly staff, allowed us to check-in early, good location with shops below the hotel very convenient. Breakfast is reasonably priced but I'd expect some more options. The way the hotel is set up it isn't easy to get in and out of by car. Room was quite small but for the price, we paid it was value for money. Room could of been slightly cleaner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP A., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Anonymous Couples - 12/02/2019 AccorHotels certified review
« As expected from a Ibis Hotel »

Clean, simple and functional room. Good location next to the Metro station and in the same building of the shopping mall with food court and supermarket. Free parking was provided. However, the instruction/ direction to parking was not provided before check-in. I was parked in the wrong garage that required a small fee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir,, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that you have been informed about the parking of the Hotel, whose access is limited until 00 hours. Alternatively there is a private car park at a cost of € 4 for 24 hours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso-Assistante Manager

Simon Business - 12/02/2019 AccorHotels certified review
« Welcoming and attentive staff, nothing was a problem. »

A pleasure to stay at the hotel, the staff were welcoming, the service and politness are a credit to everybody. We had our 2 dogs with us and they are well behaved, the staff treated them as valued guests as well. the 24 hr restaraunt service is a real asset, breakfast also excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso-Assistante Manager

John Business - 24/01/2019 AccorHotels certified review
« Quite, calm and clean. »

Very enjoyable as usual, very friendly staff and the room was clean, quiet and comfortable as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Nathan Friends - 20/01/2019 AccorHotels certified review
« The hotel is very nice, clean, comfortable and affordable! »

The experience was excellent. The staff were friendly and helpful. The rooms were comfortable and very nice. The only challenge with our stay was the room temperature was 23.5 celsius, which was very hot for sleeping. We turned down the thermostat, but the heat never went down. The only way we were finally able to cool off the room was by opening the window a little bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for any dissatisfaction with the room temperature. They inform that the air conditioning is regulated for cold weather Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Maneger Assistant

Anonymous Solo - 20/01/2019 AccorHotels certified review
« As usual, the hotel staff and facilities were excellent . »

From arrival to departure, the service was excellent. The staff are always welcoming, friendly and helpful. The room was comfortable, and a room had been allocated to me in the zone I usually prefer to stay in. Friends came to meet me for lunch in the hotel restaurant. The food was very good, and the service was attentive and efficient. My friends were impressed with the food, surroundings, and or course, the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

Kai Y. Couples - 10/01/2019 AccorHotels certified review
« Convenience and Relax »

It is very convenience to have metro close-by and a shopping mall with supermarket and food court below the hotel. Staffs are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Anonymous Business - 15/12/2018 AccorHotels certified review
« very good location »

and has parking.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor, Agradecemos os seus comentários no seguimento da sua estada no ibis Porto São João. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Manuela santos Chefe de Serviço

Judith Business - 11/12/2018 AccorHotels certified review
« Efficient experience »

As always the staff are welcoming and the facilities are perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Direction Assistant

Susanne Business - 29/11/2018 AccorHotels certified review
« Easy »

Everything went well. Shame I had to pay for parking for arriving after midnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. The access to the hotel car park closes at midnight. After this time, you will have to park in the private car park at a cost of 4.50 €. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Manuel A. S. Families - 26/11/2018 AccorHotels certified review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor , Agradecemos os seus comentários no seguimento da sua estada no ibis Porto São João. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Lisete Afonso- Assistente de Direção

Js Solo - 20/11/2018 AccorHotels certified review
« Good Ibis »

Good location for driver. Metro is close. Clean, friendly and nice breakfast. Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Dk Solo - 15/11/2018 AccorHotels certified review

overall, it was good, i really appreciate that all of my requests (quiet/corner room/ late check-out) were met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Usamed Couples - 04/11/2018 AccorHotels certified review
« Functional hotel very close to metro »

The reception was friendly. Good room with good bed. Built into a shopping center. Arriving later than 12pm was a challenge. One needs to go trough the garage to find the access. It should be better labeled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir , We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestion for hotel signage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

S. Business - 03/11/2018 AccorHotels certified review
« Good »

Good as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Direction Assistant

Anonymous Couples - 20/10/2018 AccorHotels certified review

The room was nice, unfortunately there was foreign hair in the bed and shower. Other than that, the bed was comfortable and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lady, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Elizabeth W. Couples - 08/10/2018 AccorHotels certified review
« Short and sweet »

Check in was quick , all of the staff I encountered were friendly and helpful , room was spotlessly clean and bed super comfy . Breakfast was good and appreciated being able to try a Portuguese tart .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

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