ibis Porto São João Hotel 2 stars

TripAdvisor rating 4.0/5 1,003 reviews
ibis Porto São João
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+ 17 Services
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Room 1

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Hotel extras

  • Located on the Porto University campus with direct access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

ibis Porto São João

Rua Dr Placido Costa
4200-450
porto
portugal

Check-in from 12h00

Check out up to 12h00

  • IBIS PORTO SAO JOAO :   YELLOW LINE IPO

  • By plane

    F. SA CARNEIRO AIRP At 10km / 6.21 miles

  • By car

    PARANHOS At 1km / 0.62 miles

  • By train

    CAMPANHÃ At 3km / 1.86 miles

  • By train

    SÃO BENTO At 4km / 2.49 miles

GPS :41.180128, -8.604247

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Double Room, non-smoking

  • Max. number of persons: 2
  • Area: A partir de 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Non-smoking Room with double bed and single bed

  • Max. number of persons: 3
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Non-smoking room with 3 single beds

  • Max. number of persons: 3
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

I-PIZZA BY IBIS KITCHEN

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 77

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
ibis Porto São João

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,007 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,003 reviews

Customer review rating 4.4/5

Anonymous Business - 14/09/2019 AccorHotels review

It was good; my only comment would be the towels, way too small

Dear Mers., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

i loved my stay

Customer review rating 4.4/5

Adel N. Business - 14/09/2019 AccorHotels review

it was a nice staying.

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Comfortable stay

Customer review rating 4.4/5

Anonymous Business - 13/09/2019 AccorHotels review

Well located hotel for my purpose, clean, comfortable.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

Excellent stay at the Ibis Porto São João (August 2019)

Customer review rating 4.4/5

Ian Business - 30/08/2019 AccorHotels review

Excellent hotel with friendly and helpful staff. A good location for my visit and next to the IPO Metro Station. Good price and a quiet hotel.

Dear sIR, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

Mrs S.

Customer review rating 4.4/5

Mrs S. Families - 26/08/2019 AccorHotels review

Lovely staff, well located near underground with shopd and restaurants.

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosário Marques General Manager

Short stay in Porto

Customer review rating 4.4/5

Vera Business - 19/08/2019 AccorHotels review

Nice room , very quiet hotel , marvelous breakfast buffet and cheap , special thanks to Mrs Lisette sorry if I don’t write the name correctly and Joana helpful and very friendly , I will come back the hotel is located inside the hospital area

Dear VERONIQUE L., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistante Manager

moderate

Customer review rating 4.4/5

Shahram Business - 14/08/2019 AccorHotels review

The best satisfying items related to this hotel is the perfect location

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistente de Direção

Decent stay for work trip

Customer review rating 4.4/5

Anonymous Business - 08/08/2019 AccorHotels review

I stayed at the Ibis overrnight for a work trip. The location within a shopping mall was convenient and also was close to metro line. The room was clean. The breakfast was substantial and good. My only complaint is that the lifts are rather slow.

Dear, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Extremely satisfied

Customer review rating 4.4/5

Anonymous Business - 04/08/2019 AccorHotels review

Extremely satisfied with the hotel and its staff.

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Value for money, excellent location, Mall on site

Customer review rating 4.4/5

Leonardo Business - 29/07/2019 AccorHotels review

No frills but very good value for money. Proximity to Metro made travel a breeze. Restaurants and supermarket within the building made everything very convenient. Minor problems we encountered were promptly addressed.

Dear Sir, Thank you for your coments and for taking time to write a review about your stay in hotel Ibis Porto S. João. We treat all of our comments seriously and will be dealt with accordingly. Our goal is to improve our services in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Lisete Afonso-Assistant Manager

a nice stay with some glitches

Customer review rating 4.4/5

Ep Business - 26/07/2019 AccorHotels review

It was good overall. There were some slight problems. There was a queue for coffee at breakfast as one of the machines was broken. As the Portuguese coffee servings are small, customers had to use the machine more often. The receptionist had no idea that ladies also talk about travel connections and pay bills. I found it rude as he kept addressing my husband and ignoring me while I was actually on business there.

Dear Lady, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Clean but tight room

Customer review rating 4.4/5

Joao L. Business - 26/07/2019 AccorHotels review

The room was clean. Decoration was sober. The room was hot.

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Enough for 1 night

Customer review rating 4.4/5

Tg Couples - 23/07/2019 AccorHotels review

the mattress had broken seams with sponge showing which is not very nice in a hotel but as i mentioned it was enough for one night

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Very comfortable hotel

Customer review rating 4.4/5

Chris Families - 19/07/2019 AccorHotels review

Easy check in. Staff were very friendly. Very comfortable beds. Good WiFi. Breakfast was good,

Dear Lady We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Excellent staff members made the stay comfortable.

Customer review rating 4.4/5

Soha Business - 18/07/2019 AccorHotels review

Location was wonderful. Staff was very cooperative. Although there are some improvements needed in the room facilities

Dear Sir We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Very good stay, next to the metro

Customer review rating 4.4/5

David Couples - 04/07/2019 AccorHotels review

We always stay at this hotel on our visits to Porto.

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Barrie

Customer review rating 4.4/5

Barrie A. Friends - 02/07/2019 AccorHotels review

Excellent experience as always, comfortable room and excellent staff.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager
Customer review rating 4.4/5

Anonymous Business - 29/06/2019 AccorHotels review

The communication with the staff is really difficult and they were very rude and unwilling to help

Exma Senhora, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto São João. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de a acolher brevemente, queira aceitar os nossos melhores cumprimentos Lisete Afonso- Assistente de Direção

Enjoyable stay spoilt by potential fire hazard in our room 210 which was not acknowledged or dealt with adequately.

Customer review rating 4.4/5

John W. Couples - 29/06/2019 AccorHotels review

We enjoy staying at this hotel and this year was even better being in a Superior room for five nights, BUT on Thursday 20th, at 10.30 am the hairdryer would not stop, I could not find the number for reception so I looked on the information card but the reception number was not clear until I had read all about the service being on you if problems were not sorted. Eventually, under 'connections' (which I thought meant internet) I saw the number and dialled reception three times with no response and on fourth ring at 10 40 am the person said she was on her own but would get someone to come up. No-one appeared for 30 minutes (at 11.10 am). Meanwhile the hairdryer was getting hotter and hotter, we were very stressed but wanted to go out so my husband went down to reception, very cross because we had no response and we wanted to leave the room but were afraid to. He came back with some sticky tape to hold the switch down but by that time a lady arrived who knew the problem, but couldn't stop it until my husband arrived with the tape and a temporary fix was made. This all took 30 minutes. What gave us more stress was NO-ONE mentioned anything about the situation. No-one apologised or even acknowledged what had happened. No mention was made of this incident at check-out. Your policy of 15 minutes to rectify situations and then service on you, was not implemented.

Dear Lady, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistante Manager

safe and peace

Customer review rating 4.4/5

Farooq M. Friends - 27/06/2019 AccorHotels review

very good

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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