Hotel - ibis Irun
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Irun Hotel

3.5/5 985 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 76 rooms
  • 22 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,596 reviews

Our guest reviews for ibis Irun

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 985 reviews
Peterd Couples - 15/01/2019 AccorHotels certified review
« Overnight Stop in Irun »

I have stayed at this hotel before, most recently in December 2018. I also understand the hotel is undergoing a major refit. From the condition of my room, I can understand why. On first entering the room, I was of the opinion I should ask for an alternative, however after driving for 6 hours just wanted to rest. The first thing noticed was the room was equipped with two single beds and not the double requested when booking the room. Added to this was the light over the desk was not working and the toilet seat was falling off and kept twisting round. There were chips in the wooden chipboard furniture and the decoration condition was very bad. There was no cushion on the fixed bench seat. The shower tray had hairs of all types in it and I cleaned this before I or my wife would use it. And finally there was an awful overpowering drain/sewerage smell from the bathroom in the night. I certainly did not have a good night, and found the bed very uncomfortable. Added to the room, our dining room experience was shocking where we were served raw Ibis burgers and cold chips. The waiter was perhaps not the brightest, but gave him the benefit of doubt because of the language difference. The reception and dining room is modern, light and very pleasant. This I am sure has been renovated quite recently. Certainly not a memorable stay, and I may look for another stop of point on my next journey to the south west of Spain in March.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER D., Thank you for taking the time to tell us about your experience at the ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Redha Sardi Hotel Ibis Irun

Chris Families - 21/12/2018 AccorHotels certified review
« Mediocre »

The breakfast was of a very poor standard. The coffee machine was not working properly and the toaster elements were broken so the bread could not be correctly toasted. There were some hairs on the shower tiles

David K. Couples - 20/12/2018 AccorHotels certified review

Present stay, up to the usual Ibis standards

Anonymous Families - 16/12/2018 AccorHotels certified review
« Great stay and great staff »

We called for to advise the staff that we will be late and requested the travel crib on the same day of the booking and we were received with a very friendly person on the phone. At our arrival, the staff was very welcoming. The hotel room was very clean and the travel crib was put up for us. Very comfortable hotel and most importantly, very friendly and welcoming staff.

Global42090804984 Couples - 14/12/2018 TripAdvisor review
« one night stop »

one night stop on the way to portugal. easy to find and usual great nights sleep in clean and tidy rooms. One drawback was the quality of the food - probably the worst we have ever had in an Ibis. Edible but not enjoyable.

Lorraine B. S. Couples - 04/12/2018 AccorHotels certified review
« Mts »

Comfortable room helpful staff and great breakfast

Solo travel - 12/11/2018 TripAdvisor review
« good value hotel but not much around in local area. »

Stayed here rather than San Sebastian as cheaper and free parking. Usual Ibis furnishings. Staff spoke English and helpful. However no eating options close by. Supermarket 5 mins walk away. Happy with hotel but a bit remote but doesn't matter too much if have a car

Couples - 12/11/2018 TripAdvisor review
« One night stop over »

We chose this location as we were travelling up from the Algarve en route to France. The location was just at the right point for the travel.time that we wished to undertake and access to the main autoroute was key. Staff are very friendly and helplful, with easy parking and modern clean facilities. Great value too.

Marco E. Couples - 28/10/2018 AccorHotels certified review
« Good »

Good stay excellent staff

Couples - 27/10/2018 TripAdvisor review
« Convenient location, friendly staff, bed and pillows great! »

Realised air con was not working so opened window. Soon room stank of cigarette smoke/tobacco so had to close window. Next time will ask for room at the back. All drivers sit at front, round the entrance, fagging all the time so it stinks. Should not be allowed... in my opinion. They should have area well away from the hotel and certainly not near bedroom windowas

Linda P. Couples - 23/10/2018 AccorHotels certified review
« Comfortable and roomy, good breakfast. »

Ibis was easy to find,adequate parking, friendly helpful staff.

Dr. V. P. Families - 26/09/2018 AccorHotels certified review
« Very good, as expected »

Every thing as expected. Good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VITTORIO EMANUELE P., We very much appreciate your comments regarding your stay at the ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terence M. Couples - 19/09/2018 AccorHotels certified review
« My 3rd stay at this hotel and it just gets better »

I have stayed at this hotel on 3 occasions. All have been an overnight stop between Costa Blanca and Caen Ferry Terminal. Over the 3 visits the hotel has been upgraded and is now quite special. Service is good together with as substantial breakfast as you want.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERENCE M., We very much appreciate your comments regarding your stay at the ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

P Business - 03/09/2018 AccorHotels certified review
« Ibis Irun »

Stayed allready in the hotel so i came back. One issue with Accor : I did not receive my 3X awards points as per the promotion annonced when i booked

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIM OSCAR L C., We very much appreciate your comments regarding your stay at the ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Janet S. Couples - 31/08/2018 AccorHotels certified review
« Comfortable hotel in a great location . »

The room was very comfortable and spotlessly clean. Our dog could stay with us in the room, but was not allowed in the restaurant. He was allowed in the bar area and the seating area in reception which meant we could eat there without having to leave him in the room..

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET S., We very much appreciate your comments regarding your stay at the ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christopher S. Couples - 05/08/2018 AccorHotels certified review
« Mr »

It was ok . If there was coffee and tea making facilities in room would give a higher score

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER JOHN S., Thank you for taking the time to tell us about your experience at the ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Redha Sardi Hotel Manager

Ana Families - 23/07/2018 AccorHotels certified review
« Prima »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA P., We very much appreciate your comments regarding your stay at the ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

WombatWombat Couples - 16/07/2018 TripAdvisor review
« Continue to be satisfied »

We have stayed here very many times whilst travelling France- Spain and return. Hotel is always clean, rooms comfortable and the breakfast first class. Looking forward to the next stay. Evening meal is often a lottery ! But there are many good restaurants in the vicinity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the Hotel ibis Irun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Stephen G. Couples - 23/06/2018 AccorHotels certified review
« Nice hotel. »

Nice modern and clean hotel.

Adriana Solo - 22/06/2018 AccorHotels certified review
« Value for money »

Overall experience was positive.

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