Hotel - ibis Paris Gare de Lyon Diderot 12th
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Ibis Hotel Hotel

ibis Paris Gare de Lyon Diderot 12th Hotel

31 Bis Boulevard Diderot 
75012  PARIS
FRANCE

921 reviews
TripAdvisor Rating Based on 921 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

  • 89 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,488 reviews

Our guest reviews for ibis Paris Gare de Lyon Diderot 12th

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 921 reviews
AccorHotels certified review
Anonymous Solo - 11/07/2017
« Unpleasant experience. »

I booked this hotel through online in May, the room price was about Euro 80 but the staff asked me to pay Euro 125. I have wasted lot of time and gave the confirmation to explain. Moreover, I got the key to open my room's door, there was someone had already stayed in the room. What's so embarrassing! There is my first time to receive wrong room key in my journey.

AccorHotels certified review
Anonymous Couples - 01/07/2017

Good as usual but air con not strong enough in high temperatures.

AccorHotels certified review
Pierre Business - 26/06/2017
« Friendly atmosphere hotel »

friendly and helping staff, well done redecoration with a nice flair of lay-back and easy-going atmosphere, with the book shelves, and soccer table. Good location as well for finding good restaurants and getting on or off the train.

AccorHotels certified review
Anonymous Couples - 25/06/2017
« Excellent in every way from arrival to departure. »

Excellent and staff extremely helpful - even finding a spare plug adapter for us.

AccorHotels certified review
Mcvitie Couples - 24/06/2017

Enjoyed our short stay of one night. Room was clean, comfortable as were the facilities. Good location as we were travelling from Gare de Lyon.

AccorHotels certified review
Anonymous Business - 20/06/2017
« was good »

It was a good experience . Hotel is very well located

AccorHotels certified review
Joseph Couples - 20/06/2017
« Satisfactory »

We were satisfied with the room and was in line with our expectation of an Ibis hotel. However we were annoyed that the cleaning staff threw away our travel cups belonging to a travel kettle set which caused us an problem with the remainder of our trip. We didn't find the management reaction particularly helpful when the issue was reported.

AccorHotels certified review
Kevin I. Couples - 19/06/2017
« Kevin »

Friendly reception staff, good coffee avaible all dsy in lobby. Clean functunal room , comfortsble bed and a Great shower. Very vlose to Gare de Lyon, Metro.

AccorHotels certified review
Dr N. B. M. Business - 17/06/2017
« Suitable for business travel with economy »

Nice and clean. Very friendly and cooperative reception. Good for economical business trips. A multi cuisine restaurant serving lunch, afternoon snacks and dinner would be very useful for the clients (like Hotel Holiday Inn). Although we are not sure if this would be viable.

AccorHotels certified review
Michael D. Couples - 14/06/2017

Stay of one night was good as expected

AccorHotels certified review
Michelle B. Friends - 14/06/2017
« Clean welcoming stay »

Nice clean rooms although requested 1x room with twin beds & 1x room with double + single bed and got 1x double room & 3x single beds, so sleeping arrangements were a bit difficult. Hotel couldn't accommodate what we had originally booked which was disappointing. Friendly staff, even though there was construction undergoing it went quite unnoticed.

AccorHotels certified review
Zoe T. Families - 11/06/2017
« City stopover »

We booked this hotel purely as a stop over between the Eurostar and the TGV. Hotel was a 2 minute walk from the Gare de Lyon train station. We had done he online check in first so we didn't have to hang around after a long trip to check in. The hotel was clean, contemporary and welcoming. Room was immaculate, slightly on the small side for two adults and a child (13) but was fine for one night and there was a proper bed for the child not just a bed settee. Air conditioning helped keep the room a lovely temperate which meant we slept really well. Bathroom was clean. Breakfast was great. Would definitely stay again.location was good for just popping out for an evening meal and a shop just down the road for a few bits to take on the train in the morning. Very satisfied.

AccorHotels certified review
Dr. L. B. Couples - 06/06/2017
« Our overal Ibis experience lacked amenities and staff either was unable or unwilling to help with an issue, but lacked amenities; however, the room was clean. »

After staying in two of Novotel's other hotels during our stay in France, the Ibis was by far the most disappointing. Although the room was clean, it lacked amenities such as a refrigerator and coffee maker for the morning. Aside from one of the staff members, when I asked two different receptionists whether I could have some ice for my back injury, both replied the Ibis did not have ice. I can't help but wonder if I had fallen in the hotel if I would have been accommodated. I was disappointed by the Ibis, especially as we had stayed in two other Novotel hotels during our stay in France.

AccorHotels certified review
Gary Couples - 05/06/2017
« Good for short stay »

Clean small rooms, very close to Gare de Lyon, excellent for short break,reasonable price.

TripAdvisor certified review
tutuhenriques Family - 04/06/2017
« Home away from home »

The hotel was in excellent condition and we were made to feel very welcome. The location is outstanding with a main station 5 minutes away and lots of places to drink and eat locally. As a family of 3 we were very happy and thoroughly enjoyed our stay in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tutuhenriques, Thank you for taking the time to leave us your opinion regarding your stay with us. We strive every day to do everything possible to offer you an irreproachable service. It's a pleasure to read your satisfaction follow your stay. We look forward to welcoming you again in the near future. Sincerly, Camille Duriez - Commercial Assistant

AccorHotels certified review
E. S. Solo - 03/06/2017
« Very good as usual, slightly disrupted by renovations in the foyer.Understaffed at reception. »

very good, friendly and co-operative service and willing to accommodate all requests. Breakfast room is excellent. The hotel is perfectly situated for me, Air France bus, Gare d'Austerlitz and rapid taxi response if needed. Rooms are smallish but very comfortable and always spotlessly clean as are the bathrooms. Staff very courteous.

AccorHotels certified review
Anonymous Business - 01/06/2017
« I like Ibis hotels for their modern look, simplicity of accommodation and comfort »

Location was convenient. Room was comfortable. Staff was nice.

TripAdvisor certified review
Couples - 01/06/2017
« Substandard quality »

I did not like the quality, cleanliness, services, and amenities. It just lacks all the above. The room was always hot. The a/c doesn't cool enough. The service is awful. No facial tissues. Only one wear out towel per person. No fridge. No ice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime N, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We implement every day to provide you with impeccable service; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Do not hesitate to contact me to discuss it in more details : H3211-DM@accor.com We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Duriez - Commercial Assistant

AccorHotels certified review
Fang-fei L. Couples - 31/05/2017
« Service »

Staff friendly and helpful, nice bed and good size of the room.

AccorHotels certified review
Anonymous Solo - 31/05/2017

good location, inexpensive, friendly

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