Hotel - ibis Paris Gare de Lyon Diderot 12th
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Ibis Hotel Hotel

ibis Paris Gare de Lyon Diderot 12th Hotel

31 Bis Boulevard Diderot 
75012  PARIS
FRANCE

921 reviews
TripAdvisor Rating Based on 921 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

  • 89 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Paris Gare de Lyon Diderot 12th

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 921 reviews
TripAdvisor certified review
tutuhenriques Family - 04/06/2017
« Home away from home »

The hotel was in excellent condition and we were made to feel very welcome. The location is outstanding with a main station 5 minutes away and lots of places to drink and eat locally. As a family of 3 we were very happy and thoroughly enjoyed our stay in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tutuhenriques, Thank you for taking the time to leave us your opinion regarding your stay with us. We strive every day to do everything possible to offer you an irreproachable service. It's a pleasure to read your satisfaction follow your stay. We look forward to welcoming you again in the near future. Sincerly, Camille Duriez - Commercial Assistant

TripAdvisor certified review
Couples - 01/06/2017
« Substandard quality »

I did not like the quality, cleanliness, services, and amenities. It just lacks all the above. The room was always hot. The a/c doesn't cool enough. The service is awful. No facial tissues. Only one wear out towel per person. No fridge. No ice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime N, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We implement every day to provide you with impeccable service; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Do not hesitate to contact me to discuss it in more details : H3211-DM@accor.com We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Duriez - Commercial Assistant

TripAdvisor certified review
Family - 17/04/2017
« The lack of ramp at the entrance says it all »

We recently stayed at the Hotel Ibis Gare de Lyon Diderot during a long weekend in Paris. The location is great for Gare de Lyon (easy access to hall 2) but the hotel has numerous flaws: - Guests arrive with luggage (we also had a buggy). We had to systematically lift the buggy up 4 steps due to the lack of ramp. It was a pain. How do disable guests stay here? Is there not building regulations for this? - The room was small and hot all the time, the fan didn't do a thing - The curtains were very thin and let the light in first thing meaning sleep was interrupted early - The bed was uncomfortable (pillows etc) - It's UNACCEPTABLE to pay for the luggage room as a paying guest That being said, it's practically located for Gare de Lyon / RER / Metro etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulbirl, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry for your luggage pain with few steps when you arrived at our hotel. The access for people with reduced mobility is done on the side of the hotel with a ramp, after our renovation work the entrance will be done with direct access to the elevator. Also about your room temperature we are very sorry for the inconvenience but the weather is unstable at the moment so we cannot put the air conditioning with difference of temperature during the day. More over in the rooms there is 2 different curtains, one of them is a transparent curtain and the other one is an obscure curtain to obtain the darkness in the room. Please do not hesitate to contact me directly on h3211-dm@accor.com if you wish to discuss this matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and be sure that we shall make every effort to get back to your trust. Sincerely, Camille Duriez

TripAdvisor certified review
column99 Couples - 15/04/2017
« service has sadly declined »

Rooms booked and paid for three months in advance - on arrival were told none available- varied explanations but apparently some one else was still in the rooms - and we had to move to another hotel.After twenty minutes waiting for taxi and watching other people checking in we were told other Ibis hotel couldn't take us and we were eventually given rooms in hotel. Room 205 had unpleasant smell. Hotel is being refurbished, but breakfast arrangments poor - no cutlery/ coffee mugs/ food not replenished quickly, tables not cleared. Broken lift following morning not handled well - and out of order notices left in place after it was fixed. Have used this hotel several times - very convenient for railway station and metro - would not be my first choice next time! Very poor management. Not enough staff on duty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Column99, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please do not hesitate to contact me directly on h3211-dm@accor.com if you wish to discuss this matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and be sure that we shall make every effort to get back to your trust. Sincerely, Johan Alessandra // Deputy manager

TripAdvisor certified review
Family - 27/01/2017
« Confortable and close to Gare de Lyon »

As I said, it's a very confortable hotel and really close to the Gare de Lyon. Perfect breakfast and very taste. The room is enough but maybe a too much little bathroom. After some days of trip forth and back from London, the bed was really confortable as well.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, First of all, we would like to thank you for giving your impression about your stay within our property. We are more than happy to read that we helped make your trip in Paris better and hope that you would not hesitate to come back for any other occasion. Take care, Jean-Marc Lerisse - Front office manager

TripAdvisor certified review
Family - 02/01/2017
« short paris stay »

very good location ( only 2 minutes walk to train,bus station ), hotel&room very clean ( beds very comfortable, toilet and shower very clean ), helpful staff and good breakfast ( nice choice of french food)

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We are glad to read that you found the place convenient, and that you enjoyed the different services of our hotel. We hope that we could help make your stay in Paris better and that you would not hesitate to come back for any other occasion. Take care, Jean-Marc Lerisse, Front office manager

TripAdvisor certified review
Family - 01/09/2016
« All that you need »

We stayed at the Ibis Gare de Lyon Diderot as a base for a long weekend trip to Paris. The rooms were adequate for our needs as we were mostly out visiting the tourist attractions. Easy access to the Metro and the station. The hotel staff are very helpfull and would assist you the best they could. From supplying a bucket of ice (it was in the mid 30's) to translating a website so that I could print off my boarding cards. Would not hesitate to stay there again. The only downside I could think of is that the hotel must be on some sort of emergency services route (near by station) as there seemed to be alot of sirens, but it is all part of the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you very much for taking time to comment your stay in our hotel. I’m glad to read that you enjoyed your stay in Paris, and our location. In add, my collaborators and I are glad that you appreciate the availability and the kindness of us. We hope to see you another time in our hotel, Best regards, Souweine Solène General manager

TripAdvisor certified review
Solo travel - 15/05/2016
« Nice hotel close to the train station »

Second time I stay at this hotel, very convenient on short trips and if you don't want to miss your train because of the Parisian traffic jams. Rooms are kind of small and basic but comfortable enough. The staff is very welcoming and helpful. Good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

All the team is very affected by your comments, we thank you and are very happy that you appreciated your stay among us. In the pleasure to welcome you again. Rgards

TripAdvisor certified review
Couples - 04/05/2016
« wellplaced ibis »

A short walk from the railway station and an easy twp stop trip on the metro from the Gare du Nord. Standard ibis rooms - ok for a couple of nights but small. Good area for restaurants - the elevated viaduct garden walk to the Bastille is just behind the hotel and well worth a stroll.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you very much for your comments. All of our rooms are a little bit different. Do not hesitate to tell us your special requests when making your booking, it's our pleasure to choose for you the best room depending of your preference. We hope to have the opportunity to welcome you again. Very best regards. S ouweine Solène General manager

TripAdvisor certified review
Business - 17/04/2016
« Very good »

I go to this hotel quite often since it is near of the train station I normally use to reach Paris from Spain. I like travelling by train because I have the opportunity of reviewing papers for the meetings without any interruption. From Paris I use to travel to Brussels coming back to the hotel in Paris at the end of the afternoon. Then I enjoy Paris. My next travel will be in July.

Our hotel has responded to the review
Our hotel has responded to the review

With all the team, we are anxious to thank you deeply for your charming comment which very pleases us and encourages us daily. Looking forward to receiving you again, see you very soon. Best regards. Souweine Solène General manager

TripAdvisor certified review
jaja13 Couples - 15/03/2016
« NICE HOTEL »

good check in and check up the room was very clean the staff by night was very busy, but however keep very cool and friendly good location near railway station and underground station the price is not so high for a city as Paris

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We are anxious to thank you for your comment further to your stay. It is the real pleasure to know that you have appreciate your room and our welcome. We would be delighted to receive you again during your next stay in Paris. Best Regards,

TripAdvisor certified review
Business - 14/03/2016
« Great location, helpfull staff »

Stayed for one night during a business trip to Paris, was a good choice. Just 3 minutes walking distance from Gar DE Lyon train station. Just be catefull for the correct Ibis hotel, since there are three ibis hotels around the same station. Room was ok, Internet connection was pure.

Our hotel has responded to the review
Our hotel has responded to the review

We are anxious to tell you one very thank you and hope to welcome you again during your next stay. Very cordially,

TripAdvisor certified review
Solo travel - 26/12/2015
« If you can, it pays off. »

The great advantage of this hotel is the proximity to the train station Gare de Lyon and the Gare de Lyon Metro station, especially when you want to visit the main monuments of the city. However, it is up to you to decide if it's worth paying a bit more compared to other hotels in the chain in the city.

TripAdvisor certified review
KathB51 Couples - 25/12/2015
« Ideal stopover between London and Barcelona »

Travelling by train from London to Barcelona we took the 65 bus from outside Gare du Nord and were brought direct to Gare de Lyon which was our starting point the next day. The hotel is only 10 minutes at most from the station so we were able to get up at a reasonable time and enjoy the breakfast buffet before leaving for our TGV train. The building is a triangle with rounded points and our room was in one of these corners with a view over Avenue Daumesnil and the Promenade Plantee. Slightly awkward getting around the structural columns to get to the right side of the double bed!

TripAdvisor certified review
Catherine114 Couples - 02/11/2015
« Convenient & good location »

Hotel is close to Gare De Lyon, just 5-8 mins walk from the train station to the hotel, hotel is cleam but the room is small, breakfast cost at EU10.90 but not a lot of food choice so not recommend to pay extra cost for the breakfast unless it is included on the room rate. We need to pay EU2 (each cabin) for storage of the luggage as there is a locker on the downstair for self service. There is airport bus at the train station to CDG & is very convenient.

TripAdvisor certified review
JG-Hgate Couples - 26/09/2015
« A two day stopover in Paris »

We spent two days at this hotel as a stopover between a two week holiday in Spain and return to the UK. Our train from Barcelona was 3 hours late so we arrived at 2am. Luckily the bed was very comfortable and we slept well. The hotel could/should provide better maps of Paris for travellers.

TripAdvisor certified review
J M Couples - 11/04/2015
« Overnight Paris »

Arrived at Gare de Lyon very late so this location was very convenient. However, whilst this is Paris and Paris is not cheap, the room really was extremely expensive. I didn't have time to source a cheaper alternative and at least you can always be assured of what you are getting with an Ibis.

TripAdvisor certified review
AnnTL Family - 06/08/2014
« Brilliant hotel »

Lovely hotel very clean,rooms spotless clean towels etc everyday it's in a great location staff are very helpful. I always stay in ibis hotels Novotel etc as you know they are always going to be excellent.

TripAdvisor certified review
DavidHNYC_NJ Business - 05/08/2014
« Reliable and inexpensive for Paris »

In an easily accessible location, very near the Gare de Lyon, with a Metro stop within 2 blocks. Very attentive and helpful staff, a clean room with an actual bath room, typical of IBIS. Though spartan, this included adequate towels, good TV placement and reception, a small desk area, and a chair. Breakfast was more than adequate, with a variety of choices - ham & chesses, croissants, other breads, cereals, yoghurts, juices, jams, and of course good coffee. Breakfast area in a nice setting overlooking the street.

TripAdvisor certified review
lesliesuej Couples - 03/08/2014
« Convenient to Gare de Lyon station and metro »

We stayed here twice for 3 days each time. I chose this as it was a short walk from the train station where we were dropped by the Air France bus from CDG. There are lots of restaurants, banks, grocery stores and other shops nearby. Found a self-service laundry nearby, too. There was a problem with the a/c one night--it was dripping and the night mgr had to put towels on the floor. We were not charged for phone calls or 2 breakfasts for our inconvenience. Two negatives--there is no ramp to get in the lobby for suitcases or wheelchairs only steps, and the floor of the shower is VERY slippery with no grab bars. Bed was comfortable for a 6' male and 5'8" female. Towels very thin. Had my own washcloth and hair conditioner. Would return. Rather expensive for size, but it is Paris. No noise from surrounding rooms--some from street, bu not too bad.

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