Hotel - ibis Paris Gare de Lyon Diderot 12th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Gare de Lyon Diderot 12th Hotel

3.5/5 1,063 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pets allowed
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 89 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,964 reviews

Our guest reviews for ibis Paris Gare de Lyon Diderot 12th

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,063 reviews
E. R. Solo - 16/09/2018 AccorHotels certified review
« Comfortable, quiet, convenient location »

Quiet - i slept well.. Location near train station was convenient for me Good breakfast

Scott L. Business - 12/09/2018 AccorHotels certified review
« Excellent!! »

Super friendly & helpful staff + great location!

Alexia Business - 11/09/2018 AccorHotels certified review
« Good »

It was very short but very good. Everything I needed

Deborah G. Friends - 07/09/2018 AccorHotels certified review
« good hotel at reasonable price »

Love the petit dejeuner. Very comfortable bed. Great location for easy travel via Gare de Lyon

Slog L. Families - 07/09/2018 AccorHotels certified review
« Close to the train station »

The location is quite convenient for us because we'd like to take early train. Regarding space, it's slightly small even my room is for 3 people. Not sure if my kid kept talking, I didn't hear sound from adajcent rooms because corridor is narrow.

Hailey Friends - 01/09/2018 AccorHotels certified review
« Easy, affordable and amazing »

My friend and I stayed at this hotel for one night in order to be close to the train station to get to our flight the following day. To our surprise we were less than a three minute walk from the station to the hotel. The inside of the hotel is clean and the staff are extremely friendly. They printed out directions to make sure we get to our flight on time and made sure we woke up on time as well. Our room was the perfect size for the two of us and was comfortable for our little layover! I would 100% recommend this hotel!

Welsh Z. Families - 01/09/2018 AccorHotels certified review
« Train stopover »

Easy getting to the hotel from the station, everything clean and immaculate and breakfast choice was superb. Only issue was no coffee making facilities in the room.

Business - 01/09/2018 TripAdvisor review
« Very poor sense for customers »

Contact with customers requires empathy, a sense for properly adjusting to the people. When customers get out more stressed than relaxed, the job was not done. No sense for people at Hotel Management level.

Maud T. Couples - 31/08/2018 AccorHotels certified review
« Good but lacks certain simple facilities »

On the whole, it was a good choice. The hotel is very close to the Gare de Lyon, in a decent quarter of Paris, albeit not a fashionable one. We slept in total peace, as you can't hear any traffic outside. However, we had a daily problem with one of our magnetic key cards not working, and we realized that every time we reloaded the card in question, the other one stopped working. Apparently, a reload cancels any other card - for understandable reasons - but most double rooms being occupied by two people, the desk should be aware of that problem. Another matter was the lack of hot drink facilities - it would be nice to have a kettle in the bedroom - as is the case in most hotels in the world. My throat was very dry one night, due to the air conditioning, and I knew that going to sleep was going to be difficult without a hot drink. I had to beg the staff to let me use the drink machine in the breakfast room. They were very nice, but obviously very nervous of making any decision without supervision. The air conditioning was excessive, and when we arrived we needed to prop it up, as the room was cold - a bit environmentally unfriendly considering that it was hot outside... Everything else was perfect. Friendly staff, cleanliness, good breakfast, etc.

Anonymous Families - 27/08/2018 AccorHotels certified review
« Relax and easy »

One night

Friends getaway - 26/08/2018 TripAdvisor review
« High end backpackers, essentially. »

The room was very small and difficult to navigate with two large suitcases - we had to climb over one to try and get to the bathroom. The single beds were pushed right up close together and we ended up asking to use the fold away bed so we could have a little space between my friend and I. The mattress on the standard bed was quite thin and not secured to the bed base at all, so it slid half off the bed during the night, every night. The "restaurant" downstairs was a small cafe area, and no one seemed to be there at any period of the day for you to order food. All but two of the staff were unaccommodating towards us. My friend has a range of allergies and we asked if they could make a simple fish and grilled vegetables meal for her for room service, but they refused - and on top of that didn't recommend we have the food offered on the room service menu at all, but instead to order Uber Eats to the hotel??? We both thought that was highly unprofessional, and the short brown haired woman who suggested this wasn't dressed professionally either - she was in a yellow hoodie and we weren't even sure if she worked there at the time, as she was sitting around on her personal phone. We were told at check in that breakfast was until 12 noon, and it even said so on the card in the room, but the next morning were told at reception breakfast only went until 10 - inconsistent and haven't updated their in room information apparently? Would only recommend this hotel if you weren't interested in eating in the hotel, or quality of service from the staff. Short distance walk to Gare de Lyon station (which is why we chose it, as we had an early train). Overall was not impressed with this hotel at all, especially had we'd only a few days earlier been at the ibis in London, and they were basic, but much friendlier and more helpful than this one.

Jonathan G. Families - 24/08/2018 AccorHotels certified review
« Great location »

Your location three blocks from the Gare de Lyon and walking distance to the Zoo on the left bank, the Marais, the Ile de la Cite and the Bercy neighborhood was very helpful. The Staff was available and helpful. The room was comfortable for two adults and an 11 year old. The petit dejeuner offered good food and value to start off a day of sight seeing. We hope to stay again in the future.

Family - 24/08/2018 TripAdvisor review
« Great Location in Paris »

The Ibis Diderot is three blocks from the Gare de Lyon which includes Metro stops and SNCF trains to the south of France. For walkers, the hotel is walking distance to the Zoo on the Left Bank, the Bercy neighborhood, the Ile de La Cite and the Marais. The room though smallish was comfortable for two adults and an 11 year old, the petit dejeuner offered many excellent AM choices to start off a day of sight seeing. Staff was helpful and available.

Ajenkins Families - 23/08/2018 AccorHotels certified review
« Great hotel close to stations. »

Comfy rooms and brilliant breakfast to include a gluten free pastry.

Lesley P. Couples - 21/08/2018 AccorHotels certified review
« Fine except for the billing error »

The hotel was clean and adequate for what we wanted. Somewhere very close ( walking distance with suitcases ) to the railway station. It is a budget hotel but very clean and tidy . The staff were very pleasant and spoke English which was of help.

Anonymous Couples - 19/08/2018 AccorHotels certified review
« Comfortable »

Suitable for short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN L., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johan Alessandra - Adjoint de Direction

Michael M. Business - 10/08/2018 AccorHotels certified review
« Ibis c'est une valeur sure ! »

I always appreciate the consistently high quality experience at Ibis properties. The rooms are impeccably clean, thoughtfully designed, and extremely quiet. In addition, the staff is always friendly, kind, and attentive. My room (#604) had a beautiful view at a distance from the elevator. Un grand merci de tout coeur d'un séjour sans faute chez vous !

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Sincerely, johan

Michelle W. Families - 09/08/2018 AccorHotels certified review
« Good value but bedroom very small »

I booked two rooms; one for myself and husband- the second for two teenage children. Their room was significantly bigger than ours with room to walk round the bed if required! Our bathroom was so small you could knock your head on the washbasin when sat on the toilet if you weren't careful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE W., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Diderot 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johan Alessandra - adjoint de direction

Amy Families - 06/08/2018 AccorHotels certified review
« Clean room »

Stay was good. Room was clean & was suitable for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY W., We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Diderot 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johan Alessandra - Duty Manager

Anonymous Business - 05/08/2018 AccorHotels certified review
« Good »

Easy comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Johan Alessandra - Adjoint de Direction

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