Novotel Sevilla Hotel 4 stars

TripAdvisor rating 4.0/5 202 reviews
Novotel Sevilla
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Room 1

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Hotel extras

  • Completely refurbished in 2018

  • 15-minute walk from Santa Cruz district and Seville Cathedral

  • 10-minute walk to Santa Justa and 150 feet from airport bus stop

  • Pool open from May to September

  • Gourmet tapas bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Leisure and activities
  • Seasonal swimming pool
  • Babysitting on request
  • Golf course 18 holes Nearby
  • Clay tennis court Nearby
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sevilla

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005
seville
spain

Tel: +34954558200

Fax: (+34)95/4534233

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    SAN PABLO AIRPORT At 8km / 4.97 miles

  • By train

    SANTA JUSTA At 0.8km / 0.5 miles

GPS :37.382727, -5.972032

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with double bed and sofa bed

  • Max. number of persons: x4
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Double bed room

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior room with two double beds

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe room with double bed

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room with double bed and sofa bed

  • Max. number of persons: x2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Junior Suite

  • Max. number of persons: x2
  • Area: From 55
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT&BAR

Type of cuisine: Regional

Enjoy the new Novotel restaurant concept in Spain. An open kitchen with a great atmosphere, we offer you the best of Spanish cuisine. Dishes are prepared with fresh seasonal food and are great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more
Novotel Sevilla Meeting Room

Our guest reviews for
Novotel Sevilla

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,360 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

202 reviews

Hotel housekeeping leaves a lot to be desired

TripAdvisor rating 4.0/5

Wansha Z Couples - 23/04/2019 TripAdvisor review

We recently stayed in Sevilla . Hotel is in a good location , closed to metro, very convenient to go to city center . Staff is generally friendly in front office and restaurant We stayed in a recently renovated room which was very nice . However the cleaning and servicing of the room left a lot to be desired . When we checked in we went to make a cup of coffee to discover there was 2 milk packets, but one was empty . The second day when we came back no complimentary water replenishment or tea. We called and some was sent shortly . The third day no water but some tea . When we called were told free water only on arrival day ! The shower drainage when we arrived was half blocked and we almost flooded the bathroom when we first took a shower . We called and it was later on fixed . Then I tried to shave to find out the electrical plug was not working . We did not report as we were getting tired of calling . Breakfast had a good variety and we enjoyed . Overall, not impressed by the service and would not consider going back . There are plenty of other hotel

Very pleasant. Friendly staff

Customer review rating 4.3/5

Paul Business - 15/04/2019 AccorHotels certified review

I found the check-in a bit confusing at it was not what I was used to. Having said that, the overall experience was good and the staff were very friendly and helpful.

Short family stay in seville

Customer review rating 4.3/5

Anonymous Families - 13/04/2019 AccorHotels certified review

Very efficient. Would stay again.

Perfect stay

Customer review rating 4.3/5

Jeremy &. M. Families - 13/04/2019 AccorHotels certified review

The new style reception is great, much less formal, and all the staff were extremely helpful and friendly. The room was clean ( and cleaned well during our 5 night stay). We stayed as a family with 2 children and both the bed and sofa bed were really comfortable. Room was quiet. Hotel is very well situated for walking or taking metro to the centre. If you're lucky you can find free parking on the streets nearby. Finally a great buffet breakfast everyday. Overall everything we hoped it would be!

Loved my stay at Novotel Sevilla

Customer review rating 4.3/5

Thierry Couples - 11/04/2019 AccorHotels certified review

Comfortable rooms, kind staff and great location (close to the Train Station Sevilla Santa Justa, good if you want to explore other cities by train while based in Sevilla). Would be nicer though if they had a sign downstairs that says the reception is at the 1st floor. Also two elevators downstairs could be used to go to any floor without using the room key. This should be fixed. Finally, we would have apreciated it if the pool were open during our stay.

An ok hotel

TripAdvisor rating 4.0/5

Coastal55444165819 Couples - 10/04/2019 TripAdvisor review

The hotel is ok, breakfast was good. The staff helped, but after calling several times.Didn't like that they have announced that they will cut the water 10:00 - 14:00 on the same morning it followed to be cut. Also the location of the announcement - elevator. What if I didn't pay attention? What is I decided to sleep till late? It would've been a nightmare to wake up and get to know there is no water.

Friendly helpful staf f at all times

Customer review rating 4.3/5

Marion Couples - 09/04/2019 AccorHotels certified review

See above

Customer review rating 4.3/5

Luís M. Couples - 06/04/2019 AccorHotels certified review

Modern hotel, good location, friendly and efficient staff, good restaurant meal, good breakfast, parking in the hotel building. I have stayed in many Accor Hotels over the years (before retiring from the corporate world I was a platinum member for a number of years) and this Novotel had a "fresh" feeling (i.e. not tired like some others we have stayed in recently). Could not get out of the parking on first attempt as there was some problem with the parking ticket. Had to come back into the hotel to have this rectified, but this is a minor point.

I had a great stay in the Novotel Sevilla.

Customer review rating 4.3/5

Mick P. Business - 04/04/2019 AccorHotels certified review

My visit was work related and my first time in Sevilla. The location was great to walk into the city. The welcome staff was very helpful explaining the places to visit in the short spare time we had. The hotel is clean and rooms very spacious. The taxi call service from reception is fast and reliable.

Novotel Sevilla Stay

Customer review rating 4.3/5

Olugbenga O. Business - 01/04/2019 AccorHotels certified review

Right from when I checked in Tuesday evening, the lady at the reception (can't remember her name) was absolutely fantastic The room was clean as usual, everything, was spotless, and the dinner was brilliant Well done Sevilla Keep up the good job

Dear Olugbenga, On behalf of our team, and specially Anabel who attended you during check-in, thank you for taking the time to tell us about your experience at the Novotel Sevilla. We are happy to read that you appreciated your room and the quality of dinner. All our staff members give their best to provide the best customer experience to our clients and it is always a pleasure to receive positive feedback. I have already shared your kind comments with the team. It means so much to us to hear a review like yours. We hope you will visit us again. Sincerely, Florence Saje Responsable Calidad Novotel Sevilla

Great location lovely room

Customer review rating 4.3/5

Retiredgrandma Couples - 01/04/2019 AccorHotels certified review

Lovely welcome, staff helpful room was very nice

Hello from Seville! Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a good stay and that you have enjoyed your room, the helpfulness of our staff and also our location. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla
Customer review rating 4.3/5

Alex Couples - 31/03/2019 AccorHotels certified review

Modern hotel, good staff, parking, not so far from city center. Digital transformation is on the road :).

Dear Alex, Thank you for taking the time to share your feedback following your recent stay at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay and noticed our new digital tools and uniforms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Good location

Customer review rating 4.3/5

Anonymous Families - 31/03/2019 AccorHotels certified review

Very convenient location. Next to the stadium, the shopping mall and not too far from the city center.

Many greetings from Novotel Sevilla! Thank you for taking the time to answer our survey following your recent stay at our hotel. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a good stay and that you have enjoyed our location so much. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Satisfactory place to stay in Seville

Customer review rating 4.3/5

Graham Couples - 30/03/2019 AccorHotels certified review

Overall we enjoyed our visit to Seville. The hotel was in a good area the room we stayed in was good and comfortable. We only had breakfast in the hotel one morning was ok but had better in other Novotels. The evening meal we had i am sorry to say was below standard. the staff on reception were excellent friendly and helpful. Overall a good hotel to stay in.

Dear Graham, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am glad that you had a good overall stay and you appreciated our location, the comfort of your room and the friendliness of our team. But I am deeply sorry to read your disappointment about breakfast and dinner. With reference to your feedback, I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in these services. I have transmitted your comments to our food and beverage manager in order to analyze it with his team and to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

From arrival to departure it was perfect

Customer review rating 4.3/5

Arlene B. Families - 25/03/2019 AccorHotels certified review

Staff were welcoming, friendly & attended to anything immediately. The room was clean, spacious & very comfortable. Having a fridge was very handy as we were room only. We enjoyed delicious evening meals in the hotel & the service was excellent. Staff enquired about an unexpected road closure which meant we could not catch the EA airport bus & offered to arrange a taxi instead.

Dear Arlene, Thank you for staying with us and for taking the time to review your visit. Your positive feedback is very much appreciated and we are glad you enjoyed your stay with us, especially your room and the hospitality and friendliness of our staff. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. Thank you once more. We hope we will soon have the pleasure to welcome you again to Novotel Sevilla. Sincerely Florence Saje In Charge of Quality Novotel Sevilla

Very nice hotel in a good location

Customer review rating 4.3/5

Anonymous Couples - 23/03/2019 AccorHotels certified review

Very nice hotel, good facilities. Bed was a bit too soft for our liking.

Good morning, Thank you for staying with us and for taking the time to review your visit. We are glad to read that you had a good stay and that you have enjoyed our facilities. Besides, please be sure that we will also take into consideration your comment regarding the bed to improve our guests' experience and become better. We look forward to seeing you again in our hotel! Best regards, Florence Saje In Charge of Quality Novotel Sevilla

Nice hotel and employee

Customer review rating 4.3/5

F. Business - 22/03/2019 AccorHotels certified review

The Hotel an the service were really good. I only dislike the fact that the room had no welcome bottle of water. In a City like Sevilla, water is pretty needed.

Good morning, Thank you for taking the time to answer our survey following your stay at Novotel Sevilla. I am glad to read that you globally had a good stay and that you appreciated our facilities and the quality of service. Please be sure that we will take into consideration your comment regarding the complimentary bottle of water in room to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence Saje Incharge of Quality Novotel Sevilla

This is not a 4 star hotel. More like 2/3.

Customer review rating 4.3/5

Andrew Couples - 20/03/2019 AccorHotels certified review

Eating facilities are inadequate for the size of hotel. Breakfast facility is ridiculous at the weekend. We had to eat at McDonalds despite prepaying and booking breakfast. The lifts are also inadequate- waiting time was crazy. We were on the 8th floor and it could take 20 minutes to get out of the hotel!

Nice hotel despite tortuous check-in and very slow lifts

Customer review rating 4.3/5

Neil R. Couples - 20/03/2019 AccorHotels certified review

Unfortunately our stay started with a desperately slow check-in that was very frustrating. I don't know if the system of doing everything off mobile handsets is new, but it didn't seem to work terribly well and it took a long time. The set-up of the "reception desk also meant that it was difficult for guests to know who was in the queue waiting etc. I had checked in online, but this appeared to make no difference at all when we arrived. Overall, the check-in was a very negative experience. The other issue was the lifts. Being on the 8th floor was nice as we had some kind of view, but it meant we waited a long time for lifts and tried to avoid wherever possible having to go back and forth to the room. Otherwise the room was nice and well appointed, the bed was comfortable and the breakfasts were good, so the frustrations of checkin were forgotten about and combined with a location that was very handy for the metro we were satisfied overall.

Dear Neil, Thank you for choosing the Novotel Sevilla during you stay in Seville. I am glad to read that you globally had a good stay and that you have enjoyed your room and the quality of our breakfast. But I am sorry that your check-in experience was not up to your expectations I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in this service. Please rest assured that I have already transmitted your opinion to our Reception Manager in order to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Top clas

Customer review rating 4.3/5

Amanda Couples - 16/03/2019 AccorHotels certified review

Tremendous

Dear Amanda, Thank you for taking the time to let us know about your experience at Novotel Sevilla. I am delighted that you enjoyed your stay so much at Novotel Sevilla giving us the maximum score. We hope you will visit us again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla
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