Hotel - Novotel Sevilla
Novotel Hotel Novotel Hotel

Novotel Sevilla Hotel

4.0/5 2,397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Seasonal swimming pool
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
See all services

We will be improving our facilities (reception desk, restaurant and lobby) between May 14 and August 7, 2018. All services will remain operational.

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 171 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 104 family rooms
  • 14 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,339 reviews

Our guest reviews for Novotel Sevilla

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,397 reviews
Lucy M. Families - 05/08/2018 AccorHotels certified review
« Ms »

Overall ok. Pool overcrowded and basic. Breakfast very busy.

Philip C. H. Solo - 05/08/2018 AccorHotels certified review

Enjoyable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thank you for choosing the Novotel Sevilla during you stay in Seville. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a good stay and that you have enjoyed our facilities and services. Looking forward to welcoming you again very soon, Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Natacha Families - 04/08/2018 AccorHotels certified review
« friendly staff, great breakfast »

no surprises, we always travel with your chain if possible

Ramon C. Families - 04/08/2018 AccorHotels certified review

I being sued Novotel for years in different Countries

Christiane Families - 30/07/2018 AccorHotels certified review
« Nice hotel »

All absolutely fine as always with Novotel. Good offer for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christiane, Thank you for taking the time to tell us about your experience at the Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that your stay was fine and that you have enjoyed our facilities and our breakfast offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In charge of Quality Novotel Sevilla

José G. V. Families - 28/07/2018 AccorHotels certified review
« Normal »

Fue una estancia normal.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado José, Le agradezco mucho que haya elegido Novotel Sevilla para su estancia en nuestra ciudad y que haya tomado el tiempo de compartir con nosotros su experiencia en nuestro hotel. Me alegra que la estancia fuera globalmente de su agrado y tomo nota de los puntos a mejorar para seguir con nuestro objetivo de ofrecer la mejor experiencia posible a nuestros clientes. Esperamos volver a recibirle pronto en Novotel. Atentamente, Florence Saje Responsable Calidad Novotel Sevilla

Anonymous Families - 28/07/2018 AccorHotels certified review
« Good / clean / value hotel »

All the staff were friendly and approachable - that is a big thing for people travelling and in a foreign country -- as a parent when you are trying to balance everything having that friendly face that is trying to help you is critical

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank for taking the time to share your experience. I am very happy to read that you globally had a good stay and that you appreciated the hospitality of our team. All our employees give their best to provide the best customer experience to our clients. We look forward to welcoming you soon. Sincerely yours, Florence Saje In charge of Quality Novotel Sevilla

Anonymous Families - 27/07/2018 AccorHotels certified review
« Great stay »

We had a really good stay at the hotel. I had requested a room in verlooking the football stadium if possible which they gave us and they had very kindly made a sign for my sons bed in the shape of a football shirt with his name on which he was delighted with. The breakfast was great too and the room was really comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for staying at Novotel Sevilla on your recent visit to Seville and for answering our survey. It is always a pleasure to receive positive feedback and we are happy to know that you had a great stay and that you appreciated the room and the quality of our breakfast. Thank you also for your mention about the hotel staff. Your kind words validate our efforts and they are extremely important to us Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Anonymous Families - 23/07/2018 AccorHotels certified review
« SEVILLA »

Very nice stay. Good food. very good breakfast. Service was great. Right next to the stadium of FC sevilla.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for staying with us and for taking the time to review your visit. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially our breakfast and the quality of service. We look forward to welcoming you back to Novotel. Florence Saje In Charge of Quality Novotel Sevilla

Michelle T. Families - 20/07/2018 AccorHotels certified review
« Very Good »

A clean comfortable hotel. Location not too bad . About 30 min walk into the heart of the city . Metro close by though. Very helpful staff. Beds are comfortable. Rooms a good temperature. 12 o clock check out is fantastic! Breakfast is ok . Luckily price was reduced and not the usual extortionate rate for what is a rather basic offering . Usual Novotel experience. Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thank you for staying at Novotel Sevilla on your recent visit to Seville. It is always a pleasure to receive positive feedback and I am glad that you appreciated our facilities and services, and specially our breakfast and the comfort of the room. Thank you also for your mention about the hotel staff. Your kind words validate our efforts and they are extremely important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Myrtyl Solo - 14/07/2018 AccorHotels certified review
« Generally good apart from breakfast »

Easy to find, friendly welcome, rooms clean and functional. Breakfast poor and chaotic even first thing in the morning. Roof terrace pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Myrtyl, Thank you for choosing the Novotel Sevilla during you stay in Seville. I am pleased to read that you globally had a good stay and that you have enjoyed the comfort of our rooms, our rooftop terrace and the hospitality of our team. But I am sorry that your breakfast experience was not up to your expectations. I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in this service. Please rest assured that I have already transmitted your opinion to our F&B manager in order to improve our guests' experience and become better. We look forward to welcoming you again at Novotel Sevilla. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Estupendo »

Acogedora

Our hotel has responded to the review
Our hotel has responded to the review

Estimado cliente, Apreciamos mucho que haya tomado el tiempo de compartir su experiencia en Novotel Sevilla. Nos alegramos mucho de que la estancia fuera de su agrado y le agradacemos que haya valorado positivamente el conjunto de nuestras prestaciones, la satisfacción de nuestros clientes es nuestra mejor recompensa. ¡Hasta pronto en Novotel! Florence Saje Responsable Calidad Novotel Sevilla

Lorene Solo - 07/07/2018 AccorHotels certified review
« Short stay but loved it »

Very brief stay for one night before catching the early train to Madrid. Would have loved to stay longer as this was bliss after staying at a very unsatisfactory Airbnb property in Seville. There was nothing I could fault. Unfortunately I didn't have time for breakfast or a meal, so can't comment on the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorene, Thank you for staying at Novotel Sevilla on your recent visit to Seville. I appreciate the time you took to share your comments regarding your stay. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Anonymous Solo - 04/07/2018 AccorHotels certified review

Excellent service from staff. Room very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the quality of service of our team and the cleanliness of the room. We look forward to welcoming you back to Novotel. Florence Saje In Charge of Quality Novotel Sevilla

Lh Couples - 01/07/2018 AccorHotels certified review
« Nice new hotel »

Had a perfect stay, the car was parked in the garage below, with lift to the reception. Rooms a good size and the breakfast was excellent. Walking distance to city center 20 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LH, Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are absolutely thrilled that you had a perfect stay at Novotel Sevilla, and that you enjoyed our services and our location. We look forward to seeing you again in our hotel. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Family - 28/06/2018 TripAdvisor review
« Good option »

Very well positioned! The room was reasonable big for our family (we booked an executive one). The pool is quite small, but for kids was enough to have some fun after a day in the city. The breakfast is good, within the Novotel standards,

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write a review about your recent visit to Novotel Sevilla. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a good stay and that you have enjoyed the room. our location and the quality of breakfast. We look forward to welcoming you back to Novotel. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Peter C. Couples - 26/06/2018 AccorHotels certified review
« Comfortable, clean and well located »

Overall a good experience. The reception staff were very helpful and friendly. The room was very comfortable and clean. The hotel is well located for visiting the city centre. It was let down by its breakfast service. The breakfast staff offered no assistance other than taking your room number. The “hot” breakfast buffet was at best lukewarm ( I assume the heating elements were insufficient to keep the food at the required temperature ) and thus it was inedible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, I would like to thank you for taking the time to share your experience at Novotel Sevilla. I am glad that you globally enjoyed your stay and you appreciated our location and the helpfulness and friendliness of our team at reception. But I would like to apologize for the inconvenience you had to go through regarding your experience at breakfast. We would like to inform you that your issue has already been discussed with our team. Rest assured that everything you reported will be reviewed in order to improve our service. We look forward to better meeting your expectations upon your next stay. Sincerely, Florence Saje In charge of Quality Novotel Sevilla

Minyi K. Families - 26/06/2018 AccorHotels certified review
« family stay »

It was a good stay in double room with sofa bed after the hotel renovation. Thank you for the free mini bar as upgraded amenity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minyi, Thank you for taking the time to share your feedback following your stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and we are very pleased to read that you had a good stay and that you have enjoyed everything about our hotel, especially the upgrade. We would be delighted to have you back, we hope you’ll visit us soon again! Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Gav Couples - 22/06/2018 AccorHotels certified review
« a sightseeing weekend in Seville »

A welcoming hotel with clean, spacious rooms & friendly staff ; there is a lovely rooftop Sun terrace & swimming pool. There is a secure car park & the hotel is located close to all amenities. As an Accor member l would highly recommend this hotel. Only the lift which seemed to have a mind of its own let the facilities down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gav, Thank you for choosing the Novotel Sevilla during you stay in Seville. We are delighted to see that you enjoyed your stay here, thank you as well for highlighting the room, our rooftop pool, the car park and specially the service you received from our staff, that is, we are sure, our best value. We take note also about your suggestion regarding the lifts. Please be assured your comment has been forwarded to our Maintenance Manager who is taking the right steps in order to correct any problem it may have. And thank you so much for recommending us, it means so much to our team to hear a review like yours. We look forward to welcoming you back to Novotel Sevilla. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Marek Families - 22/06/2018 AccorHotels certified review
« Very helpful staff in the hotel, tasty breakfasts and nice swimming pool »

The hotel staff is very helpful - from the check in experience, when having any questions at the front desk, in the bar and restaurant and also the cleaning staff. All issues were sorted out immediately. Very appreciated. Swimming pool is very nice. Breakfasts were very tasty. Hotel is located in a very convinient location to visit Seville. The only small disadvantage are hotel rooms - they could be renovated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek, We very much appreciate your comments regarding your stay at the Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the the quality of breakfast, our location and the helpfulness of all our staff. We take also note about your comment concerning the room and we are sorry it did not reach all your expectations. I must say that our rooms have just been renovated a couple of months ago. All the staff is always happy to make everyone’s stay as enjoyable as possible, so please do not hesitate to share with us your experience during you stay to propose you the best solution according to your needs. We hope we will have another chance to welcome you. Sincerely, Florence Saje In charge of Quality Novotel Sevilla

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