ibis Barcelona Castelldefels 2 stars

Customer review rating (ALL Rating) 4.4/5 679 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 15 minutes by car from the airport and 20 minutes from Barcelona

  • Ànec Blau Shopping Center is right in front of the hotel

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance

  • The idyllic coastal town of Sitges is 20 minutes by public transport

Our accommodation(s)

Hotel location

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Snacks bar 24/7

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  679 reviews

TripAdvisor Rating  4.0/5  628 reviews

Always happy with our stay here

Customer review rating 5.0/5

Eric W. Business - Confirmed reviews ALL

We stay here regularly and are always very happy with the staff, the room and the whole experience. Look forward to our next visit.

Dear Eric, We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva M.

Expensive

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Expensive

Estimado Jose Ignacio, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Barcelona Castelldefels. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Eva m.

Very satisfied but with one slight complaint

Customer review rating 4.5/5

Gerard Solo - Confirmed reviews ALL

Good service and staff attention Easy access by train and car Good location (supermarkets, shopping malls, city centre etc.) My only complaint is about the security of the wi-fi... I didn't feel too safe to use a system without a password. As I didn't have to use my work computer too much and it was a leisure trip I didn't have too much of a problem with it, but this fact would influence me to choose or not this hotel for other professional trips.

Estimado Gerard, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Barcelona Castelldefels. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Eva M.

1 star motel not a hotel

Customer review rating 2.5/5

Arabian E. Solo - Confirmed reviews ALL

If you looking for something near airport

Dear Yousif, Thank you for taking the time to tell us about your experience at the ibis Barcelona Castelldefels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We don't understand why you say we don't accept pets if our hotel is Pet friendly and we have pets staying with us every day. Just as we are a completely non-smoking hotel and anyone who breaks the rules is penalized. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva M

Clean, friendly team

Customer review rating 4.5/5

Francis Business - Confirmed reviews ALL

good service for the price, room was very clean, breakfast buffet with decent choice and quality.

Dear Francis, We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva M.

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Other web-users rate our hotel

  • 524 reviews 9/10 Location
  • 700 reviews 7.1/10 Room
  • 721 reviews 9.3/10 Service
  • 11 reviews 8.4/10 WiFi
  • 281 reviews 8/10 Cleanliness
  • 253 reviews 7.9/10 Breakfast
  • 128 reviews 7.9/10 Vibe

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