Hotel - Mercure São Paulo Vila Olímpia Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Vila Olímpia Hotel

4.0/5 976 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 227.70 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

  • 207 rooms
  • 183 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 6,763 reviews

Our guest reviews for Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 976 reviews
Marcos B. Families - 10/07/2018 AccorHotels certified review
« Quite place to stay with a home atmosphere. »

The hotel is located in a residencial area with some shops around it. The room is clean and quite new. The service is ok and racional, but a little slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos, Thank you for the review about our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Best regards. Wayner Deputy manager

Anonymous Solo - 03/07/2018 AccorHotels certified review
« Clean hotel, pleasant workers »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randy. Thank you for choose Mercure Vila Olimpia. It is our pleasure to receive you here. We work hard to meet our guests. We hope see you soon. Wayner Deputy manager

Luciana Families - 26/06/2018 AccorHotels certified review
« Good value and location »

Having to unload/load our luggage from/to the car while you have a doorman was unacceptable. After it was in the reception he put all in the cart to bring to the room and be tipped. The room, fitness room and other areas were good. Shower could have a bit more water pressure but overall everything was good. The armchair and office chairs need to be updated. They are dirty and uncomfortable.

Family - 26/06/2018 TripAdvisor review
« Location »

Great location, close to shopping out of the city center, next to Ibirapuera park and and close to several restaurants. Close to several buildings with commercial offices of large companies in various areas of operation. Public transport with easy access.

Anonymous Business - 25/06/2018 AccorHotels certified review
« Lack of comfort »

Lack of comfort, old and moldy rooms, very noisy and the food was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura. We would you like to thank you for choosing Mercure Vila Olímpia for your stay. We are sorry, your accommodation did not meet your expectations. Rooms are being renovated for your comfort. I hope you give us another chance to demonstrate our quality. Best regards. Wayner Deputy manager

Omar Solo - 06/06/2018 AccorHotels certified review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Omar. Fico muito feliz com sua avaliação. Muito obrigado por compartilhar sua experiência conosco. É muito importante ter o retorno de nossos hóspedes, a fim de melhorar cada vez mais. Volte sempre!!! Wayner Subgerente

Dbkoch Couples - 04/06/2018 AccorHotels certified review
« Pro: good room size; Con: airport noise »

Windows should be sound proof, since the hotel is too close to the airport. Also, restaurant and room-service is too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel. Thank you very much for posting your comment! It is with comments like this that we can improve our products and services. We hope to see you soon. Wayner Deputy manager

Marisa Families - 30/05/2018 AccorHotels certified review
« old hotel »

the hotel is old the bathroom was not clean the room service was bad and the food was not good the breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Marisa. Thank you very much for the comments in our review. That way we can improve more. I'm sorry for not meeting your expectation, but let's work hard for it. Best regards. Wayner Deputy manager

Anonymous Business - 29/05/2018 AccorHotels certified review
« Average »

Amenities were fine, but lacked some of the basics like coffee, compliments water etc. Very few staff members speak English which mAde communicating difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Kelly. Thank you for the comments in our review. That way we can improve more. I'm sorry for not meeting your expectations, but let's work hard for it. Best regards. Wayner Deputy manager

Jose T. Families - 24/05/2018 AccorHotels certified review
« Comfortable stayed. »

Our stay at this hotel was comfortable and we enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Jose. Thank you for the great review of our hotel! We are glad you came and enjoyed your stay and hope to see you again very soon. Sincerely, Wayner Deputy manager

Fabiano N. Business - 20/05/2018 AccorHotels certified review
« Very nice hotel. Everything went well. »

Business trip. Comfortable room, decent gym, great restaurant. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Mr. Fabiano. Thank you for taking the time to respond to our review. Thank you for taking the time to respond to our review. Your comment is very important so that we can improve more and more. I hope see you soon. Best regards. Wayner Deputy manager

Nascimento Couples - 12/05/2018 AccorHotels certified review
« Top »

Top

Our hotel has responded to the review
Our hotel has responded to the review

Olá Marco Aurélio. O Hotel é top, porque temos hóspedes como você!!! Estaremos sempre à disposição para tudo o que precisar. Obrigado pela confiança. Wayner Lucena de Oliveira Subgerente

Couples - 11/05/2018 TripAdvisor review
« Very good experience, excellent swimming pool »

The swimming pool is excellent, as well as the room. Restaurant is also very good, impeccable service and very professional staff. On the negative side, I have been charged with two daily rates for parking use, while i have only stayed in the hotel for more or less 26 hours, so 1 daily rate for using the parking only for 2 extra hours during a Sunday! Frankly speaking, i cannot say whether it is unfair or not, but i find it excessive, especially considering i was a guest (not only a user of the parking), and also had other expenses at the hotel (breakfast AND lunch at the restaurant) I know other hotel located in the same region, same or higher category, that does not charge any parking cost to hotel guests.I think you should consider a revision of your policy regarding parking cost

Anonymous Couples - 08/05/2018 AccorHotels certified review
« Not perfect »

Needed a room change due to a/c broked. Bit boring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuri, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Wayner Deputy manager

Newton M. Families - 02/05/2018 AccorHotels certified review

On the firstnight and on the next day in the morning we had to take a shower with cold water. Very disappointed and frustrating

Our hotel has responded to the review
Our hotel has responded to the review

Caro Sr. Newton. Agradecemos por ter dedicado seu tempo em registrar a sua experiência em nosso hotel. Pedimos desculpa pela situação ocorrida com a água quente, conforme seu comentário. Compartilharemos com nossa equipe para que não tenhamos mais problemas Esperamos recebê-lo em breve! Muito obrigado. Wayner Lucena de Oliveira Subgerente Mercure Vila Olimpia

Edino Business - 22/04/2018 AccorHotels certified review
« Well designed, clean, good bed and bedroom, nice staff. »

I’ll be back.

Carolina Business - 22/04/2018 AccorHotels certified review
« It was a really bad »

1. Anyone speaks English, so anyone underratood what I was saying 2. There was not air conditionary in any part of the hotel. 3. The room does not have iron. 4. The restaurante was good but there was not AIr Conditionary 5. Y stayed 4 nights and the internet was very bad. The last night there was not internet.

Leonardo S. Business - 09/04/2018 AccorHotels certified review
« Great value, but poor wi-fi connection »

Hotel is great. The room is well furnished and cozy. I stayed at the Room# 1709, and the wi-fi signal is poor (while in the bed). I had to be in the sofa if I wanted to have a better signal. The check-in and check-out process was seamless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Sofia Alves Front Office Coordinator

Luis H. Business - 02/04/2018 AccorHotels certified review
« We have a few problems at the beginning with my reservation but they solved it fast and with good attitude »

It was just perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Sofia Alves Front Office Coordinator Mercure Vila Olimpia

Henrique S. Business - 28/03/2018 AccorHotels certified review
« Good localization and suitable for executive lodging in São Paulo »

Nice and confortable bedroom with facilities; room service ok, but not excellent; frontdesk attentive, but not outstanding (the tipical 'cold' and professional frontdesk); good breakfast. Good options in surroundings (convenience, restaurants, etc).

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