Hotel - Mercure Sao Paulo Vila Olimpia Hotel
Mercure Hotel Mercure Hotel

Mercure Sao Paulo Vila Olimpia Hotel

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4.0/5 932 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 233.00 BRL Non member rate
From 209.70 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Superior and Privilege Rooms have been refurbished. These comfortable rooms feature a great design. For families, we have rooms with sofa bed and a variety of services for young children, including cribs, baby rockers, bottle warmers and more.

  • 207 rooms
  • 183 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Crib on request
    • TV room service ordering
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • High speed transmission line
    • Fax machine
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,758 reviews

Our guest reviews for Mercure Sao Paulo Vila Olimpia Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 932 reviews
AccorHotels certified review
Cesar P. D. M. Couples - 17/12/2017
« Satisfied »

I am satisfied but, I didn’t like to pay for parking lot.

TripAdvisor review
Family - 13/12/2017
« LOCATION E CLUB ACCORS »

location and club accors program is very good simple hotel but cleanliness is very well the value is great because i am a member of the club accors and i find this hotel in booking site serviço demorado na recepção do hotel, não encontravam nossa reserva

AccorHotels certified review
Sergio Business - 05/12/2017

Good breakfast - gym area used - I liked and recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mario Apollo Frohlich General Manager

AccorHotels certified review
Erik G. Business - 04/12/2017
« Excellent! »

It was excellent. The room was ok and the service was flawless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mario Apollo Frohlich General Manager

AccorHotels certified review
Nd Solo - 14/11/2017
« Friendly Service and Great Value »

Mercure is very clean and located in Vila Olimpia, close to much nightlife and dining. The staff is friendly and helpful. They keep great prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Newton, Thank you for your feedback, it was a pleasure !!! Sincerely, Angélique de Courtivron Sub-Gerente

TripAdvisor review
Couples - 23/10/2017
« U2 in Sao Paulo »

overall good, spacious room, a bit old fashioned, still carpet inside, the bath utensils like soap and shampoo could be better, all in all the cost benefits ratio was good. The checkout has been so painful, a long line with just two front desk agents - it took like 30-40 mins to be attended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dahirton, it was a pleasure to welcome you during the U2 show. The renovation is almost finish and soon we will propose room with laminated floor only. All our superior room are renovated, you should try :) Have an excellent week. Angelique.

AccorHotels certified review
Anonymous Couples - 21/10/2017
« Very nice stay »

We have stayed at this hotel several times and we would come back certainly. We have much appreciated the swimming pool and lunch at the restaurant (the staff was very kind and professional). Just two negative experiences: 1) a bit bothersome experience during the checkout: an additional parking rate was charged, whet n we noticed it was immediately reverted but it took some minutes. Then we had to wait for another 15 minutes or maybe more for the valet parking to bring our car back (the parking access road was temporarily blocked for maintenance exactly at the check-in/check-out time. Blocking signals could have been removed earlier if planned correctly). 2) noise from ongoing works in the upper floor. It does not take too long (1 or 2 hours during the afternoon) but it was really annoying (probably a drilling machine or something similar)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabian, Thank you for your feedback. I will check with our time about the extra charge, I am sorry about that. About the other point, please, the team is always available, 24H if you need any help, for example we can call the noisy room or change yours. Have an excellent week Sincerely, Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Carlos Solo - 04/10/2017

I stay at this hotel every time I visit Brazil but this is the first time that upon raising the sheet cover on the bed, I saw various hairs which means that the sheet was not changed. Also, the face basin appeared to be clogged. The water took a long time to drain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, I am sorry about that, of course it will not happen again. Please, accept my invitation for one night for your next stay. It will be a pleasure to show you our new privilege room. Have a very nice day Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Anonymous Business - 26/09/2017
« Good hotel , but there is a margin for improvement »

I have stayed at this hotel a couple of times, and as always, I am very happy with the staff. Very attentive, friendly and always there for whatever we need. Specially the restaurant staff. They are very friendly and what surprises me most is the fact that they recall my specific needs from the previous visit. Very professional. The only problem I continue to see is the bad wifi. Connection drops sometimes and the signal strength is not good inside the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao, it was a pleasure and of course will always be ready to welcome you. Please, during your next visit be aware that we are always ready to help you with the wifi at the reception desk. About the lift, recently we did a maintenance in order to improve our efficiency, all lifts are working well now. Have a very nice day and lovely week. Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Bernardo Couples - 26/09/2017
« Comfortable, very good service »

Very good location, quick check-in and check-out, delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernardo, Thank you for the great review. it was our pleasure. Have a wonderful day. Sincerely, Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Danielsnjr Couples - 20/09/2017
« Good location and service ! »

The hotel is well located and service was very good. I got a room upgrade because the hotel was full. The bed is comfortable and room was cleaned.The bathroom presented water leak after take shower, but it was not a big problem for just one day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, I am already checking the bathroom. Thanks for you help. I am happy to see that you liked our superior room. Please, let me know if you need anything. Have a very nice day. Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Emmanuel T. Business - 10/09/2017
« It was fine. »

It was okay for the purpose I had (business trip.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel, thank you very much, it was our pleasure ! Have a nice week Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Henrique A. T. Business - 09/09/2017
« MR »

very good location, very good bed and beddings, good size bathroom, clean, breakfast helps start the day, facilities a differential.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrique, It was our pleasure, we are very happy to see that you had a nice experience with us. We hope to see you soon ! Sincerely, Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Salvador M. F. Business - 03/09/2017
« dentro da espectativa »

boa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Salvador, Foi uma chance para nos de ter acolhido o senhor. Eu agradeço a sua visita e mais ainda o seu retorno. Por favor, saiba que se precisar de qualquer coisa, eu estou a sua disposição. Excelente dia e maravilhoso feriado. Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Anonymous Business - 24/08/2017
« Mercury Faria Lima is actually a IBIS. »

Very cold room. No heating system. Take a shower in San Paul during winter is unconfortable. Food during coffe is only reasonable. Not very sweet fruits..as I expect to Brazil. I used to stay in Mercury around world....but the Mercury level in Brazil is lower. I don't understand the reason.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angélique de Courtivron Sub-Gerente

AccorHotels certified review
Anonymous Business - 08/08/2017
« Great »

Great stay, only hard point was the shower that had no water pressure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnaud M., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Vila Olimpia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Sofia Alves Front Office Manager

AccorHotels certified review
Fernanda Business - 07/08/2017
« Excelente »

Adorei o hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sra. Fernanda, boa tarde. Muito Obrigada por ter-nos dedicado seu tempo em registrar sua avaliação! É fundamental para nosso processo de melhoria constante! Ficamos satisfeitos que sua experiência conosco tenha sido positiva. Será compartilhada com toda a Equipe! Esperamos que esteja conosco em breve. Tenha uma excelente semana! Ana Sofia Alves Coordenadora de Recepção

AccorHotels certified review
Abbas Friends - 06/08/2017
« Overall good »

Overall good but realized that restaurant was expensive after diners. The site could not allow me to book directly don't know why and booking through a special agent could allow me to exercise as being the club member ( earning points, discount)...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheick Abbas C., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia Hotel. We appreciate your comments, and we will make sure to work to improve the quality of our services. Our reservation team is at your disposal to assist on reservations directly, please feel free to contact us if you need assistance in the future. We hope to welcome you again soon. Sincerely, Ana Sofia Alves Front Office Coordinator

AccorHotels certified review
Anonymous Business - 05/08/2017
« High price and low quality »

The price of Mercure Vila Olimpia (SP) it is very high but the quality and space of the rooms are not that good. Suggestion for breakfast: cook scrambles eggs only with eggs at maximum with cream cheese, never with milk. The view and taste are not goog and almost everyone were complaining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia Muniz Miss A., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Sofia Alves Front Office Manager

AccorHotels certified review
Mary Couples - 31/07/2017
« Aniversario »

Otima estadia.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Mariane, Eu agradeço muito o retorno da senhora, foi o nosso prazer. Maravilhoso dia. Excelente semana. Angélique de Courtivron Sub-Gerente

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