Hotel - Mercure São Paulo Vila Olímpia Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Vila Olímpia Hotel

4.0/5 1,018 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 289.00 BRL Non member rate
From 289.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

  • 205 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,892 reviews

Our guest reviews for Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,018 reviews
Marcelle H. Business - 11/01/2019 AccorHotels certified review
« Great service and great location! »

Lovely flat service hotel in trendy neighborhood in Sao Paulo, Brazil. Great service, staff super attentive! Close to restaurants, bars, street markets, supermarkets and drugstores... will definetely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Marcelina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Dt Couples - 03/01/2019 AccorHotels certified review
« Good in general, a few remarks »

Excellent location for us. Breakfast with good variety, including whole meal bread. Orange juice could be freshly squeezed and not packed one. The lifts were slow, even if the hotel was not full. Fitness center with good equipment. Clean and spacious room. Bathroom was ok. No iron available. The cleaning lady was nice and left us a little panetone for Xmas. We had some noisy neighbours and the rooms were not very well isolated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Debora, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Leonor Panzette Coordenadora de Recepção Mercure Vila Olimpia

Matthew Solo - 02/01/2019 AccorHotels certified review

A very positive stay in Vila Olimpia. Amanda was very, very helpful and friendly. I will be back soon !! The pool is great too

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Mercure Vila Olimpia

Anonymous Business - 20/12/2018 AccorHotels certified review
« everything i expected »

clean room, quiet. gym was perfect. room needs renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Mercure Vila Olimpia

Juan Business - 19/12/2018 AccorHotels certified review
« Excelente »

Todo impecable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan. Thank you for choosing Mercure Vila Olímpia. We are glad that you enjoyed your stay and we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Gabriel C. Families - 18/12/2018 AccorHotels certified review
« I had a great experience with Mercure Hotel Vila Olimpia »

We arrived at the hotel around 4 pm and our room wasn't done. Although the receptionist received us very well and he offered 3 drinks on way which we could enjoy the bar and wait for our room. It was kind. The room was perfect, the swimming pool and the gym were fantastic and the staff very polite. Only during the breakfast, we had to wait a little bit for some cheese bread. I think you could leave this product available for the hosts as you do with mixed eggs. The rest was great!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emylli Ferraz Mercure Vila Olimpia

Laila Business - 18/12/2018 AccorHotels certified review
« great food »

NA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laila. Thank you for choosing Mercure Vila Olímpia. We are glad that you enjoyed the food. We are looking forward to seeing you soon. Wayner Deputy manager

Liliana Couples - 17/12/2018 AccorHotels certified review
« Satisfatory »

The staff was efficient and friendly. Accommodation as expected. Overall a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliana. Thank you for choosing Mercure Vila Olímpia. We are glad that you enjoyed your stay and we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Robie_1974 Family - 12/12/2018 TripAdvisor review
« Great hotel and location. »

The location is perfect, the rooms have great space, and the breakfast is amazing. The staff are very gentle, the gym is quite complete with treadmills, transports and bicycles. The swimming pool is also fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Robie_1974. Thank you for your great feedback. We are pleasure to receive you. We are looking forward to seeing you again. Wayner - deputy manager

D. Business - 11/12/2018 AccorHotels certified review
« Great staying »

Very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.. Thank you for choosing Mercure Vila Olímpia. We are glad that you enjoyed your stay and we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

. Business - 09/12/2018 AccorHotels certified review
« A short night in a good hotel »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose. Thank you for choosing Mercure Vila Olímpia. We are glad that you enjoyed your stay and we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Bj Couples - 28/11/2018 AccorHotels certified review
« Very good, need small fixes to become Excellent »

Location is great. Security is great. Front Desk is great as well as room service. Room was clean and was very spacious. Air Conditioning was very good. Linen and towels were very clean. Faucets need replacement due to leaking caused by heavy usage. Lights need to be checked, some of the bathroom lights were blinking or not working. Extra toilet paper was needed and should have been left in the room in advance, avoiding us having to ask the front desk for someone to bring more. Will stay again and will check for suggested improvements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BJ. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback, so we will share with our staffs about some troubles in the room to be fixed. We are looking forward to seeing you soon. Wayner Deputy manager

Fernanda M. Business - 22/11/2018 AccorHotels certified review

Again, as usual, there was a not recognized expense fro minibar in my account This happens very often.

Andre L. M. Business - 21/11/2018 AccorHotels certified review
« Could be better »

I like to stay at the hotel because its localization. But this is a regular hotel with regular service

Cristiane Business - 16/11/2018 AccorHotels certified review
« Well located, good breakfast and clean hotel. »

I have preferred Mercure Vila Olimpia over other hotels in the region in my last couple of trips to Brazil. The location allows me to easily get to the office. The breakfast is well served and with good variety. The room has enough space and is usually very clean. And another thing that I value the most, it's usually very quiet and we cannot hear anything from one bedroom to another, allowing me to rest. My last stay was a little different though. The trash can in the bathroom in the room was not as clean as before (outside of the trash can) and besides it seemed to be a motor running, going on and off every 5 minutes, outside of my window (room # 2006) which did not allow me to rest during my stay. I will still consider this hotel for my future trips, but I'm sure I won't want to stay at the same room number.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristiane. Thank you for choosing Mercure Vila Olímpia. It was our pleasure to host you again. And we appreciate your feedback, so we are really sorry about the outside noise. We are looking forward to seeing you soon and we hope you enjoy the next stay, not in 2006 room. Wayner Deputy manager

Dave P. Business - 13/11/2018 AccorHotels certified review
« Excellent Hotel »

I had an excellent stay at the Mercure Via Olympia. The room was very nice, the service was excellent (especially helpful for someone who does not speak Portuguese) and the breakfast buffet was good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your great review! We are looking forward to seeing you soon. Wayner Deputy manager

Anonymous Business - 13/11/2018 AccorHotels certified review

The rooms need a refurbish, but are ok. The cleaning service...well can be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco, Thank you for spending your time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia Hotel. We are sorry that your experience did not meet your expectations. The rooms will be renovated from December to better serve you. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Wayner L de Oliveira Deputy manager

Marcos R. Solo - 12/11/2018 AccorHotels certified review
« excelente, adorei »

Excelente ,amo o Mercure SP

Our hotel has responded to the review
Our hotel has responded to the review

Caro Sr. Marcos. Agradecemos por ter escolhido o Mercure Vila Olímpia para sua estada. Obrigado por dedicar seu tempo e compartilhar sua experiência conosco. Ficamos muito felizes com seu comentário, pois nossa equipe prepara as chegadas com muito carinha. Tenha certeza que será compartilhado com nossa equipe. Esperamos revê-lo em breve. Muito obrigado. Wayner Subgerente

Bianca Business - 07/11/2018 AccorHotels certified review
« My experience was ok. »

The experience was ok. Nothing special.

Our hotel has responded to the review
Our hotel has responded to the review

Senhora Bianca. Agradecemos por ter escolhido o Mercure Vila Olímpia para sua estada. Obrigado por compartilhar sua experiência conosco, pois é muito importante para aperfeiçoarmos nossos produtos e serviços, afinal nossa equipe prepara tudo para seu conforto e bem-estar. Lamentamos não atender sua expectativa, mas caso possamos ajudá-la, me coloco à disposição. Muito obrigado. Esperamos revê-la em breve. Wayner Subgerente

Sergey Business - 07/11/2018 AccorHotels certified review
« Good and clean hotel though a little bit disorganized »

Good and clean hotel though a little bit disorganized + Cleanliness of the room. Quiet room, good shower, good internet connection. Floor paved with panels, so less dust and more practical. Comfortable bed, set of 4 pillows and additional blankets - Breakfast selection is quite limited, with no vegetables available but fruits. Requested iron & board - never delivered. Housekeeping removed hand towel - and not put a fresh one back. Requested late checkout a day before leaving, and the front manager confirmed it is available for me free of charge. Next day, next shift said - it is not possible, thanks to the previous manager made me the key - I had no issues entering my room and hotel staff was not able to push me for payment of half-day. No complimentary bottle of water, which is a de-facto standard in many hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey, Thank you for choosing Mercure Vila Olímpia and spending the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations, please allow me to express my apologies. At Mercure, we strive to provide a great service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Wayner Deputy manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 289.00 BRL Non member rate
From 289.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates