Hotel - Mercure São Paulo Vila Olímpia Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Vila Olímpia Hotel

4.0/5 1,004 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 253.00 BRL Non member rate
From 227.70 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

All our rooms are comfortable and feature laminate flooring, a desk, 32" LCD TV, safe and hair dryer. We offer four apartment categories and our exclusive Privilege room features special facilities.

  • 205 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,502 reviews

Our guest reviews for Mercure São Paulo Vila Olímpia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,004 reviews
Bianca Business - 07/11/2018 AccorHotels certified review
« My experience was ok. »

The experience was ok. Nothing special.

Our hotel has responded to the review
Our hotel has responded to the review

Senhora Bianca. Agradecemos por ter escolhido o Mercure Vila Olímpia para sua estada. Obrigado por compartilhar sua experiência conosco, pois é muito importante para aperfeiçoarmos nossos produtos e serviços, afinal nossa equipe prepara tudo para seu conforto e bem-estar. Lamentamos não atender sua expectativa, mas caso possamos ajudá-la, me coloco à disposição. Muito obrigado. Esperamos revê-la em breve. Wayner Subgerente

Sergey Business - 07/11/2018 AccorHotels certified review
« Good and clean hotel though a little bit disorganized »

Good and clean hotel though a little bit disorganized + Cleanliness of the room. Quiet room, good shower, good internet connection. Floor paved with panels, so less dust and more practical. Comfortable bed, set of 4 pillows and additional blankets - Breakfast selection is quite limited, with no vegetables available but fruits. Requested iron & board - never delivered. Housekeeping removed hand towel - and not put a fresh one back. Requested late checkout a day before leaving, and the front manager confirmed it is available for me free of charge. Next day, next shift said - it is not possible, thanks to the previous manager made me the key - I had no issues entering my room and hotel staff was not able to push me for payment of half-day. No complimentary bottle of water, which is a de-facto standard in many hotels.

Christopher G. Business - 06/11/2018 AccorHotels certified review
« An excellent hotel with all amenities and a good location »

Friendly staff with a good restaurant and quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Carllos Business - 05/11/2018 AccorHotels certified review
« Nice and confortable »

Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Fahed Business - 01/11/2018 AccorHotels certified review
« mr »

it was nice accommodation at the hotel people was helpful food & restaurant was great .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahed. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Jurandy N. Business - 29/10/2018 AccorHotels certified review
« excelent »

I was very satisfied with the overall staff and bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jurandy. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback! We are looking forward to see you soon. Wayner deputy mnager

Paolo Business - 18/10/2018 AccorHotels certified review
« A good stay in a convenient location »

Clean rooms, satisfactory breakfast. The hotel need some renovations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy. And we appreciate your feedback! We are looking forward to seeing you soon. Wayner Deputy manager

Roberto B. Families - 17/10/2018 AccorHotels certified review

I enjoyed the stay in Mercure Vila Olimpia for the wedding of my son with a brazilian wife. There were some 30 other argentinians friends at the hotel that also traveled for this wedding. I also arranged for a welcome coquetel at La Forchetta for this purpose. All your staff was great. I would mention particularly your restaurant manager Donizete and Barbara. And front desk staff Diego and Paulo. Your Van driver Cicero was also quite helfpul all along.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberto. Thank you for choosing Mercure Vila Olímpia for your stay. We are glad you for sharing your experience with us as it is very important to improve our products and services. Make you sure your comment will be shared with the entire team, especially the employees mentioned. Thank you very much. Wayner Deputy manager

Daniela P. Business - 08/10/2018 AccorHotels certified review

people were kind and i had no problems at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniela. Thank you for choosing Mercure Vila Olímpia. We work hard to make our guests happy and appreciate your feedback! We are looking forward to see you again. Wayner Deputy manager

Laerte Business - 27/09/2018 AccorHotels certified review
« Honesto »

Correto

Our hotel has responded to the review
Our hotel has responded to the review

Caro Sr. Laerte. Agradecemos por ter escolhido o Mercure Vila Olímpia. Compartilhar conosco sobre sua experiência em nosso hotel, nos permite aperfeiçoar nossos produtos e serviços. Volte sempre! Wayner Subgerente

Ukasha R. Business - 17/09/2018 AccorHotels certified review
« below the standards i expect from Accor hotels »

- Staff seemed discriminately unfriendly to me versus other guests. Additionally, when I visited my colleague at the Pullman hotel around the corner (where I was meant to stay but it was full), the staff there were very friendly to me even though I wasn't staying there. - The rooms were very basic. The food was poor - I was charged for drinking water from the minibar (which in all my travels has never happened). - I asked to have my receipt emailed to me and checked that this would happen repeatedly.....it did not. - The iron was extremely old and they didn't even provide me with an ironing board (this is meant to be a business hotel).

Chuck C. Business - 17/09/2018 AccorHotels certified review
« Very good, nice hotel, great restaurant,wish the elevators worked better. »

No complaints about the room, as it was clean and comfortable and the air conditioning worked well. The only shortcoming was that the elevator would not go to the I floor where our business meeting was being held unless a hotel employee used their card on the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chuck. Thank you for the great review about our hotel! We are glad that you enjoyed your stay. The lift does not stop on I floor, because the security for everyone. Sincerely, Wayner deputy manager

Mr. M. V. Families - 17/09/2018 AccorHotels certified review
« The bad experience in the parking destroyed the good feeling about the hotel »

The experience started very good. The pros was the accommodation and the ezcelent breakfast. The cons: when I was leaving, the valets had delayed 45 minutes to bring my car. I was with my daughter, she is 8 years old. She started to cry. I ask for my cars's keys. I implored for my car. Concluding, I intent never more come back for this hotel. I hope you take some action to this not happens with another guest.

Thomas C. Business - 15/09/2018 AccorHotels certified review
« Good stay - not all the buttons on the elevators worked »

Room was great - plenty of hot water - no issues. Not all the elevator buttons worked. One would stop on the 18th floor, another wouldn't stop on the "I" floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas. Thank you for the review about our hotel! We are glad that you enjoyed your stay, although some issues had ocurred. Sorry about htat. Sincerely, Wayner deputy manager

Cassie Solo - 10/09/2018 AccorHotels certified review
« Great stay »

This hotel is conveniently located, and service is good. The pool is wonderful, and although the amenities are not brand new, everything was in good condition. I would recommend for price/location/convenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassie. Thank you for choosing Mercure Vila Olímpia. We are glad you came and appreciate our hotel. We are looking forward to seeing you again. Best regards. Wayner Deputy manager

Vinicius D. S. S. Business - 05/09/2018 AccorHotels certified review
« Good »

All things was good, only one observation. The shower was with a lot oscillation of temperature. Very hot and cold, all time. This problem is not aceitable in Accor hotel, expecially in Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinicius. Thank you for the review about our hotel! We are glad that you enjoyed your stay, although the shower issue has messed up You are sure, we will share with the maintenence team. Sincerely, Wayner deputy manager

Luiz S. T. A. Families - 05/09/2018 AccorHotels certified review
« An extraordinary weekend »

The hotel have a great location near a drugstore, a market (knew by "pão de açúcar") and a lot of restaurant including a shopping center (less than a mile from the hotel). All my family left the hotel without a problem. We recommend this hotel for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz Shoji, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. You are right about neighborhood. Did you visit Eataly? It is awesome !!! Could you post this review at tripadvisor? We are thank you about that. Sincerely, Wayner deputy manager

Anonymous Business - 03/09/2018 AccorHotels certified review
« Super friendly frontdesk staff, room with some problems »

The safe box didn't work, it took 3-5 minutes to get hot water in the bath and the closet was inaccesible cause the bed is 30cm from it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demian. Thank you for choosing Mercure Vila Olímpia. We appreciate your review, because our team work so hard to better serve you. We are hope see you soon again. Wayner Deputy manager

Flavia V. Families - 02/09/2018 AccorHotels certified review
« Mrs »

Great experience. New comfortable rooms. Delicious breakfast and attentive staff. Congrats for the Beaty Parlor service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavia. Thank you for choosing Mercure Vila Olímpia. We are glad about your great review. We work so hard to better attend you. We hope see you soon. Wayner - deputy manager.

Julio C. T. Business - 30/08/2018 AccorHotels certified review
« Good service but custumer services limited »

The room was clean and comfortable for sleep but have not enought people to support check out process during rush hours. I did not receive an invoice because the people was not available, they offered send my invoice by mail and today I have not my invoice available and I cannot progress my work expenses report approval.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Julio Cesar Thank you for choosing Mercure Vila Olímpia for your stay. Sharing your experience with us is very important for us to perfect our products and services. We're sorry we did not meet your expectations, but make sure your invoice has already been requested from our administrative department. Thank you very much. Wayner - Deputy Manager

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