Hotel - ibis budget Madrid Alcala de Henares
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Ibis Budget Hotel

ibis budget Madrid Alcala de Henares

Calle Hita 2  Hotel 
28805  ALCALA DE HENARES
SPAIN

337 reviews
TripAdvisor Rating Based on 337 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom (Paying)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Dry cleaning / Ironing

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom (Paying)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Dry cleaning / Ironing
  • Beauty salon

Catering

  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 85 rooms
  • 67 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • Fax machine
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating Based on 1,186 reviews

Our guest reviews for ibis budget Madrid Alcala de Henares

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 337 reviews
AccorHotels certified review
Safdar R. M. Friends - 16/09/2017
« Excellent »

Excellent

AccorHotels certified review
Charlotte D. Solo - 28/08/2017
« Amazing! »

The staff at this hotel were simply the best hotel staff I have ever experienced. They helped me with settling into the country as I moved here for work and I was staying at this hotel until I could move into my house. They helped me with making phone calls in Spanish as I don't speak the language and were always ready to go above and beyond what was expected of them. They deserve medals!

AccorHotels certified review
Jordi Families - 29/07/2017

If breakfast were more varied I would have put a ten

AccorHotels certified review
Jd Families - 18/07/2017

Smell of smoke in the room when we arrived, but the staff did all they could to rectify the problem. We were very happy with the attention given. (The smell of cigarette smoke was not the fault of the hotel). The room was clean and had all that we needed. We would visit this hotel again.

AccorHotels certified review
Sabela Business - 19/06/2017
« Clean and cheap hotel »

Comfortable place in Alcalá de Henares. Everyone was so kind with us.

TripAdvisor review
Couples - 19/06/2017
« Our stay »

A well presented clean and comfortable hotel. The only oversight was the absence of a waste bin. Access from the main road is complicated and should have more prominent signage.Car parking was not in a secure fenced off area although directly outside of the hotel. There are adequate eating places nearby together with a good size supermarket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier General Manager Hotel ibis budget Alcalá de Henares.

AccorHotels certified review
Xavier H. Families - 11/06/2017
« Meeting my expectations »

Clean room, noiseless, acceptable breakfast, pets welcome

AccorHotels certified review
Joaquim Friends - 29/05/2017
« All I needed was granted »

Is the better hotel for one day trip to Madrid if you're coming from A2. Best price, best service, best brakfast, best shower everything is the best

AccorHotels certified review
Maja S. Business - 22/05/2017
« Very pleasant stay »

I very much appreciate that the hotel is open during late hours since I am traveling with a car. It is great that hotel accepts dogs since I have two dogs traveling with me. The rooms were clean.

AccorHotels certified review
Lourdes E. V. Families - 19/05/2017
« Good »

The location is good and the hotel is nice; simple but clean. The problem was that there was no air conditioning in the room. The temperature outside was cool, in the 60's. But the room was too hot. So I opened the window but mosquitoes came in. So I had to close the window. I went to the front desk to complain and at least the lent me a fan. Except for problem that they didn't have the air conditioner on, the overall experience was good.

AccorHotels certified review
Anonymous Families - 18/04/2017

Good hotel for one night sleep! Standard quality would expected for Ibis

AccorHotels certified review
Anonymous Couples - 12/04/2017

As your records will show, we have used the Ibis Alcala de Henares several times now and, we ALWAYS find the Hotel to be VERY clean and the Staff VERY Helpful and Very friendly, which makes a great difference after you have travelled some several Kilometres to get there. We have now established a really wonderful relationship to Nicolas an long may it be so, for you should should be aware, you have some wonderful Staff there.

TripAdvisor review
Couples - 12/04/2017
« Perfect Stop-Over. »

We use Ibis Alcala de Henares at least FOUR times a year as we travel through Spain, on our way to the UK and ALWAYS find the Hotel very clean, Staff VERY helpful and Friendly and, hopefully will continue to do so for many years to come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

AccorHotels certified review
Anonymous Couples - 24/03/2017

Everything was fine with the room, the staff were extremely friendly and helpful. Good parking, nice surroundings and close to the shops. The only thing which absolutely spoiled our stay was the very strong smell of cigarette smoke , I think it was coming through the ventilation / air conditioning system.

AccorHotels certified review
Anonymous Couples - 02/03/2017

We have been to stay here several times and, every time the service is EXCELLENT! The Director, Nicolas Brossier always makes the guests very welcome and, the "Smiley Dream Team" are a great asset to the Hotel Group all with a very pleasant and helpful way. It is a great asset also that they can Easily communicate in different languages. Also, I want to point out that the cleaning staff really do a great job --- even under the beds!!! Thank them too. The beds were also most comfortable, as always. Keep up the good work and, we will be seeing you very many times to come. A very satisfied customer and Wife.

AccorHotels certified review
Anonymous Families - 19/02/2017

Extremely friendly and helpful staff, and a room which was very comfortable - amazing value.

AccorHotels certified review
Anonymous Couples - 18/02/2017

It was totally satisfactory

AccorHotels certified review
Anonymous Families - 08/02/2017

The accomodation and facilities were fine. The only issue was the noise that a group of children made and no intervention was done about it.

TripAdvisor review
Couples - 02/02/2017
« NIce hotel, nice service »

We had small problem with the hot water, they solved very fast and kindly they make sure that the problem was fix. rate 10/10 the location is excellent for car travelers. And the rooms are better than most of ibis budget

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Anonymous Couples - 21/01/2017

Excellent room, clean and quiet in spite of proximity to both commercial centre and A5 into Madrid

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