Hotel - ibis Praha Wenceslas Square
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Praha Wenceslas Square Hotel

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4.0/5 1,591 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PRAGUE
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 23 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,345 reviews

Our guest reviews for ibis Praha Wenceslas Square

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,591 reviews
AccorHotels certified review
Anonymous Couples - 09/01/2018
« Happy with our stay. »

Comfortable, clean rooms. Friendly staff and easy check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and especially our staff helpfulness! We hope to see you again very soon. Sincerely, Petr Vecker Deputy Manager

AccorHotels certified review
Chandra S. Couples - 09/01/2018
« Mr. »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petr Vecker Deputy Manager

AccorHotels certified review
Anonymous Families - 04/01/2018
« Limited service »

The hotel is well equipped, though staff provides zero service, either on check-in or during your stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey B., Thank you for taking the time to tell us about your experience at the ibis Praha Wenceslas Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; at the moment we are training new members of our staff, therefore there are still ways for improvement. With your feedback we can target what the service is lacking. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Koudelkova Front Office Manager

AccorHotels certified review
A. G. Couples - 31/12/2017
« Great »

The location is good and the staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I wish you all the best in 2018! Sincerely, Petr Vecker Deputy Manager

AccorHotels certified review
Fabio Couples - 29/12/2017
« Very good choice »

Very convenient location, walk distance to metro, tram station, supermarket and restaurants. All staff were very polite and professional. If I had to go back to Prague, yes I would stay in the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio P., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Praha Wenceslas Square. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Petr Vecker Deputy Manager

AccorHotels certified review
Mr T. H. Families - 22/12/2017
« Nice hotel in good location »

Overall we were very satisfied with our stay at this hotel the rooms were very nice and the hotel was very clean. The only complaint that we have is that the hot selection at breakfast was not kept hot and only having one two slot toaster when you have a full hotel is not adequate but there was a fantastic selection to chose from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Praha Wenceslas Square. It is always a pleasure to receive positive feedback. Thank you very much for your comments regarding to cleanlines, we very much appreciate that. I will share your comments with our team. You can be sure, that we take your comment food seriously. We will do our best to improve on this point. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, or even better one. I wish you Merry Christmas. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Beth Couples - 19/12/2017
« A good stay in Prague »

We stayed at the Ibis Wencesles Square. It is not directly in the square the square is in fact about a 15 min walk away. The room was ideal for what we needed as we were out and about for most of the day. The room was a bit stuffy and the bed was a bit hard but that is only our personal preference! The staff were very helpful and booked excursions for us and also a transfer to the airport. We did not have the breakfast. All in all we would maybe stay here again if we were to return to prague as the hotel isn't within the centre of the tourist area, you can get away from it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth, Firstly I would like to thank you for your time to tell us about your experience at ibis Praha Wenceslas Square. We are more than happy to hear, that you have been satisfied and happy with our providing service. It is always good to get a positive feedback from our guests. We do hope, you will choose our hotel again, when you will go to Prague. We are looking forward to welcome you soon. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Jackie L. Solo - 19/12/2017
« Slightly better than hostel »

The bathroom has always been lacking body soap/ shampoo, which was not refilled in the 4-night stay I had. Breakfast choices were unchanged and lacking hot food (except weird-taste scrambled egg and hard-to-digest sausage). The room 402 was also suffering from noises at night which wasn’t blocked completely by wall/windows, Speaking of which, if you open the window because of the top-Hot air conditioning the noises just prevent you from sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please accept my apologies for housekeeping issues with not refiling all the amenities. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Petr Vecker Deputy Manager

AccorHotels certified review
Jeant Couples - 18/12/2017
« Friendly Clean comfortable with good breakfast »

A great hotel if a little further from Wenceslas square than we expected. Room was spacious and spotless clean as was bathroom. Breakfast was excellent much better than we were expecting. Only downside was coffee/ tea making facillities were not available in room. Plenty of good restaurants in close proximity made it a great area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JeanT, I would like to take this opportunity to say thank you for your feedback, about your recent stay at ibis Praha Wenceslas Square. Thank you very much for your nice comments regarding to our hotel. I am very happy, that you have liked our breakfast and that we even surpasse your expectations. The fact, that in the room, we do not provide any tea kettle is because of ibis standard, but I am happy, that you enjoyed food corner downstairs. We do hope, to see you soon again. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
John Solo - 17/12/2017
« Quite good for the price »

Check in good. Great WiFi. Comfortable bed. Heating controls could be better. Quite a good location with Metro next door. Not too noisy. Breakfast could have been better - tables were not cleared very quickly which was a problem when the restaurant was busy. Overall - an Ok stay but I would never pay the price advertised outside the hotel for a nights' stay €93.

Our hotel has responded to the review
Our hotel has responded to the review

Dear john, First of all I would like to thank you for your stay in our hotel and for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with our team, especially about the breakfast and cleanlines of the tables. We will do our best to make an improve on those points, which you pointed out. We do hope, we will have the chance to welcome you soon again. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Chris Families - 16/12/2017
« Great break »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, First of all, I would like to say thank you for your time to give us your review on your recent stay at ibis Praha Wenceslas Square. I am very happy to read, that you have had a great break with us. You can be sure, that all of your comments are important for us. I am very happy, that we made your stay enjoyable and nice. I am sure, that your next stay will be that great as your last one. We are looking forward to welcome you soon. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Anonymous Business - 15/12/2017
« Efficient and welcoming »

Efficient and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Lucy B., We very much appreciate your comments regarding your stay at the ibis Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Katarina Business - 15/12/2017
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Vážená Katarina, Nejdříve bych Vám ráda poděkovala za Váš čas sdílet s námi vaše hodnocení o pobytu na ibis Praha Wenceslas Square. Jsem velmi ráda, že se Vám u nás líbilo a že jste byla se vším spokojena. Velmi si vážíme Vašeho hodnocení, které předám dál celému našemu týmu. Doufáme, že budeme mít tu možnost, Vás u nás znovu přivítat. Ještě jednou děkujeme za Váš feedback. S úctou, Lucie Nesvadbová Guest Relation Supervisor

AccorHotels certified review
Christinec Families - 12/12/2017
« Excellent location »

Close to the metro so easy to get around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine C., We very much appreciate your comments regarding your stay at the ibis Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Brian W. Business - 11/12/2017
« A hotel that exceeds guest expectations »

From arrival to departure this hotel managed to exceed the brand expectations and standards. The check in was smooth and fast. My room was larger than expected and warm. Everything in the room was spotless, and clean. The daily room servicing was to an excellent standard with towels changed daily and an extra towel left. The breakfast buffet was excellent and plenty of choice which was fresh and well presented and topped up when running low. It was great to be able to use the next door hotel and to receive a discount when using their services and health club. Asking directions the staff were knowledgeable about the city and the local area and were able to give directions to all the attractions and tours available. Check out was fast and first class and guest names were used in conversations at the front doors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., I would like to thank you for your time to give us your nice feedback about your stay at ibis Praha Wenceslas Square. It is great to read that kind of positive feedback, which you gave us. I will share all of your feedback with our team, because it will make us happy and pleased. I am very happy, that we managed to make your stay excellent and enjoyable, because that is what we always try to achieve. We do hope, we will have the chance to welcome you back very soon and make your stay again excellent. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
M.r. Families - 10/12/2017

Reception staff were lovely and helpful. I have one issue with our stay. We arrived on the evening of Wed. 6th Dec. And checked out on morning early of 8th Dec. On Thursday 7th our room was cleaned and unfortunately I had left some change in Euros on a shelf and it was stolen. The amount was prob. only in the region of maybe €6 to €8. But I am disgusted that cleaners can be so dishonest. Thank God that we brought no valuables with us. People like this should not have a job. We regarded this as our home for our stay and I am disgusted to say the least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Let me to say thank you for your time to tell us about your experience at ibis Praha Wenceslas Square. We very much appreciate all of your comments. I did share your comment with our reception staff and we are all pleased and happy about it. I am very sorry to hear, about your change. I would like to kindly explain you, that if you leave some coins next to your bed, our cleaner take it as a tip for them. They would not steel anything, what is yours. Maybe it was only missunderstanding, but we are very sorry about that. As a way of our sorry, we would like to give you some points on your Le Club card. Please, if you accept our apology let me know, throughout my email and we will send you those points. Once again, we are sorry for this missunderstanding. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Frenchteacher Business - 05/12/2017
« Great stay at Ibis Praha Wenceslas Square, as usual »

I have, once again, greatly enjoyed my stay at this Ibis hotel. The staff us very friendly and efficient; the hotel is perfectly located ; the room is nice and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., First of all, I would like to say thank you for your time to tell us about your experience at ibis Praha Wenceslas Square. It is such a pleasure for us to read your comments. I am very happy that you have greatly enjoyed your stay with us, because we are always trying to make our guests happy and satisfied. I will share all of your comments with our team. We do hope we will welcome you soon again at our hotel. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

AccorHotels certified review
Michael Business - 25/11/2017
« Great location with great staff »

For a short business trip in Praha we used this hotel again. Great location close to nice pubs and restaurants and only 3 metro stops away from our morning meetings. Close to highway and trainstation. Staff was really helpful at check-in and checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Jean Paul D., We very much appreciate your comments regarding your stay at the ibis Praha Wenceslas Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to read, that you choosed our hotel again and I hope, it will be your choice as well for next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

TripAdvisor review
Business - 25/11/2017
« Hostel value in hotel price. »

Nothing special, there are many many better ibis hotels in Europe in better price. Much more helpful and kind Ukrainian staff in ibis hotels in Warsaw. Well, I've chosen this hotel cause of a underfround parking, so maybe O shouldn't expect antthing more?:-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jędrek L, Thank you for your shared feedback about your stay at ibis Praha Wenceslas Square. I am sorry to read, that you have not been satisfied with your stay in our hotel. Could you please share with me more details about your stay throughout my email h3194-gr@accor.com , so we can ensure your next stay more enjoyable? You can be sure, that all of your comments are important for us. We do hope, that we will welcome you again at our hotel and make you more satisfied. Sincerely, Lucie Nesvadbova Guest Relation Supervisor

TripAdvisor review
Couples - 22/11/2017
« weekend stay »

clean rooms if a little dated. Quite some distance from the old town and would likely pick a closer location next time. Overnight noise from stag party would guess but this can happen. Overall i would say decent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain P, I would like to say thank you for your time to give us your feedback, about your recent stay at ibis Praha Wenceslas Square. I am sorry to hear, that you have not been very satisfied with the location of the hotel. The public transport is very close to our hotel, there is metro station IP Pavlova, so you can get into the city centre less than in 10 minutes. You can be sure, that all of your comments are important for us. Once again, thank you for your shared feedback. I wish you a lovely day. Lucie Nesvadbova Guest Relation Supervisor

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