Hotel - ibis budget Zurich City West
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Zurich City West

3.5/5 1,426 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating 2,996 reviews

Our guest reviews for ibis budget Zurich City West

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,426 reviews
M Friends - 09/10/2018 AccorHotels certified review
« Not so happy »

Online check in didn’t work. I have received an sms that key was ready but it wasn’t. Also when they prepared the key on the spot it didn’t work. Key also got demagnetized again next day. The sink in the shower didn’t work properly.

Anonymous Business - 07/10/2018 AccorHotels certified review
« It was ok »

Unfortunately, I had some "Motten" in the room. The room has very thin walls - and I was benefitting from the neighbour's snoring. Very nice welcome by the lady who was managing the breakfast room, always much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for having shared your impressions here and for having filled in our survey. This is very valuable feedback to us and I am grateful that you took the time to bring these points to my attention. I am sorry to hear that you have found the sound insulation of our rooms not satisfactory. Thank you very much for your compliments about our breakfast team. I will pass on your kind words to them. We hope to get the chance to welcome you again in our hotel. Yours sincerely, S. Janet General Manager

Gus G. Solo - 03/10/2018 AccorHotels certified review
« A little too skimpy... »

No shampoo in the bathroom. No washcloths used at this hotel (I asked). Towels looked old and dingy.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review although I am sorry to hear that your experience with us did not entirely meet your expectations. Please do accept my apologies for the quality of our towels. I can very well understand your disappointment. I am taking the opportunity to mention that the product available in the shower is both a shower gel and a shampoo. I hope you will give us the opportunity to welcome you once again in our hotel and provide you with a complete hassle-free experience. Yours sincerely, S. Janet General Manager

Darlene C. Families - 01/10/2018 AccorHotels certified review
« Clean, basic accommodation »

Quick check-in. Small and spartan, but clean, well-maintained room. Having stayed at an Ibis Budget previously, we knew what to expect.Only stayed one night, but an interesting neighbourhood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darlene, Thank you for staying in our hotel and also for taking time to write us your feedback. We are glad you enjoyed your stay at us. We hope you had the chance to explore the neighborhood properly. We hope to see you here soon again. Best Regards, Your ibis budget Team

Anonymous Couples - 22/09/2018 AccorHotels certified review

Exceptionally nice & helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for helping our work and to give a feedback about your stay. We are glad you have had a pleasant stay at us. I am glad our team made such a good impression on you! It is our aim to make you great memories. We hope we will have the chance to welcome you here again. Best Regards, Your ibis budget Zürich West Team

Saar Business - 20/09/2018 AccorHotels certified review
« Great value for money! (Good Wi-Fi, Clean & Cozy rooms). »

24/7 front desk - very helpful with excellent English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAAR B., We appreciate the fact that you took some of your own time to write back to us about your stay in our hotel. We are glad to see that you have enjoyed your stay and that you found us to be a value for money option. We wish you a good day and we hope to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Stuart C. Solo - 18/09/2018 AccorHotels certified review
« Brilliant »

I was worried that my card would be charged that was holding the room as I always pay cash. This was delt with very swiftly. I also didn't have a Swiss electrical adopter but again this was sorted out with no fuss.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART'S C., We thank you deeply for taking the time to write back to us. We appreciate the perfect score you gave us and we are glad to hear that we managed to solve your every request quickly and without any problem. We wish you a good day and we hope to see you again soon! Sincerely, Your Ibis Budget Zürich City-West team

Frank F. Business - 15/09/2018 AccorHotels certified review
« Easy stay in clean comfortable hotel »

IBIS budget hotel are good value for money usually nd this was no exception. The room Wiles medium size, quite clean and you Soon get used to having the sink in the bedroom but you do have a private toilet and a good shower cubicle and the only down side I could find was that the toilet must be one of the highest from the ground that I have ever seen ! If you are below 5 feet four then I’m sure your feet would not touch the ground a little bit strange for most people I think . But other wise everything was okay and as expected .

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK L., We appreciate the fact that you took some of your own time to write back to us about your experience in our hotel. We are glad to see that you have enjoyed your time here and that you found our timeless design and quality to be unmatched. We wish you a good day and we hope to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Mica Families - 10/09/2018 AccorHotels certified review
« Reasonable price for OK accommodation »

Hotel location is well connected by tram and train. Small, but very clean room. Main problem is there is no wardrobe. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mica, Thank you for choosing our hotel and also to leave a feedback about your stay. Thank you for all your very positive comments and also for letting us know about our less positive sides. It is very important or us to know how our guests feel themselves better and how the feel themselves the most comfortable. However, we cannot really change on the issue of the wardrobe but we can suggest the hotel types ibis or ibis styles. They have wardrobes in the room. I hope I could help you with my answer. Best Regards, Your ibis budget Team

Olivia Families - 10/09/2018 AccorHotels certified review

Too difficult to get accurate information on a timely basis from front desk staff. Don’t recommend this hotel for travelers not familiar with Zurich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivia, Thank you for letting us know about your experience at us. As our team is a true Zurich lover, our aim is to share our knowledge;best tips and information about the city. I am sure there can be rush our on the reception where it is difficult to give you as long explanation as much we know about the city but in that case there are couple of flyers and maps stored in the lobby. I hope we will have the possibility to make your next stay better and recommend tours about our beloved city. Best Regards, A.Varga - Front Office Manager

Mcr Couples - 08/09/2018 AccorHotels certified review
« Normal »

Habitación correcta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Merce C., Querido invitado, Le agradecemos su evaluación. Nos complace saber que ha disfrutado de su tiempo aquí y que le han gustado nuestras habitaciones. Te deseamos un buen día y esperamos verte pronto. Atentamente, Your Ibis Budget Zürich City-West team

Fr Solo - 04/09/2018 AccorHotels certified review
« Good »

I was not the first time staying in your hotel. It was god, just like expected from Ibis budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Frank R., We appreciate the fact that you took some of your time to write back to us about your experience. We are glad to hear that you chose us again and that you enjoyed your time here. We wish you a good day and we hope to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Adam P. Business - 03/09/2018 AccorHotels certified review
« Rude staff spoilt what should have been a decent stay »

All was going well until I realised that the bedrooms had plug sockets that could not accept adaptors, unless they were specifically Swiss adaptors. When noticing this, I went down to reception to ask what I should do, and was told rudely that the plugs are Swiss and that I’d need a Swiss plug adaptor, not the European plug adaptor that I was holding. I was then told that they did not have any spare Swiss adaptors and there was nothin they could do to help me. No help given and just a rude man behind the counter. Not a great experience, especially as I then had to sit in the reception charging my phone on the only plug that would accept a European plug adaptor. Just a small note, but surely it would have made sense to put a plug in the bedrooms that could accept a European plug adaptor and not just a Swiss one!? I say this, as I imagine you get this complaint a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Philipps, thank you very much for having taken the time to review your stay with us although I am deeply sorry to read that you had a disappointing experience with one of our team member. Please be assured that the point will be adressed with him as this does not correspond at all to the level of service that we are used to provide in our hotel. We do have adaptors available at the reception that we gladly lend to our guests. As you rightly mention, this is a common request. I wonder if we were maybe running our of them on the evening you stayed with us. I will ensure that we have enough of them in our stocks in order to assist our guests. This being said, allow me to present you my deepest apologies for the disappointment that this might have caused you and I hope you will give us the opportunity to welcome you once again in our hotel and provide you with a complete hassle-free experience with us. Yours sincerely, S. Janet General Manager

Martin O. Families - 31/08/2018 AccorHotels certified review
« Great hotel - would stay again »

Great check-In, lifts worked well, nice secure car park, 2 mins walk to the tram stop, comfy, clean and tidy - a little cosy but big enough. Breakfast was good with great coffee. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We really appreciate your comment regarding your stay in ibis budget Zürich City West. We hope we are going to have the chance to make you again such as good experience as the last one. Best Regards, ibis budget Team

I. N. Business - 31/08/2018 AccorHotels certified review
« convenient, clean, air conditioned hotel at a good location »

Good experience, nice breakfast, clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis budget Team in Zürich

Saima Families - 28/08/2018 AccorHotels certified review
« clean »

hotel is clean, service is great, toilet is a bit uncomfortable due to its size and style

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saima, Thank you so much for choosing ibis budget Zürich City West for your stay. We are glad most of our services have met your expectations. Unfortunately the style of the toilet is not something we can change in a second but we hope you will have the chance to experience some of our other improvements. We hope to see at us again! Best Regards, Your ibis budget Team in Zürich

Ananda P. Families - 28/08/2018 AccorHotels certified review
« Very satisfactory. »

Very good hotel with all necessities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ananda p., Thank you for your very nice feedback about our hotel and also for choosing us. It always makes us happy when we know our guests leave our hotel with positive memories about us. We are sure we will be able to welcome you the same way at your next stay at us, our our colleagues anywhere in the world. Best Regards, Your ibis Budget Team

Asdfsdf Solo - 22/08/2018 AccorHotels certified review

toilet was too high. there was always a long line at reception. I was not able to use the lobby computer properly as they did not have certain programs.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning. Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am deeply sorry that your experience did not meet your expectations; I can very well understand your frustration if you had to wait some time while our team was helping some other guests. Please allow me to express my sincerest apologies with that regards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, S. Janet General Manager

Sophie Couples - 20/08/2018 AccorHotels certified review
« Basic »

Basic room, location good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie, Thank you for writing us a review. The entire team hopes that you had a great stay with us and it would be a pleasure to welcome you soon again. Kind regards Ibis Budget Zurich City West

Anonymous Families - 20/08/2018 AccorHotels certified review
« Good location and good staff. »

Overall experience was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a kind comment! It is really nice to hear that you were happy with our staff and our service. Our team looks forward to welcome you again when you are visiting zurich again. Best regards Ibis Budget Zurich City West

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