Hotel - ibis budget Zurich City West
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Zurich City West

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3.5/5 1,317 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • All-you-can-eat breakfast buffet
  • Snack & beverage machine
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Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.7/5 AccorHotels Rating Based on 2,151 reviews

Our guest reviews for ibis budget Zurich City West

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,317 reviews
AccorHotels certified review
Modu Solo - 15/10/2017
« Poor amenities »

Check in was easy as I'd done that online. Staff were very polite and helpful. Though called a Budget hotel, the overall cost (at over a 100 dollars on the average per night) was high. No kettle in the rooms to make tea or coffee. We had to buy cups of coffee from the machine. Breakfast was not exciting at all, (over 11 dollars) with no eggs at all in the menu? The explanation given for everything was, "remember it is a Budget hotel"

AccorHotels certified review
Surarak W. Couples - 13/10/2017

active and friendly staff room is comfortable

AccorHotels certified review
Craig S. Business - 13/10/2017
« Mr Craig s. »

Excellent and friendly helpfull staff

AccorHotels certified review
Remco Solo - 13/10/2017
« long waiting at check-in »

had to wait about 20 minutes for check in, while i already checked in online. No special treatment for accor gold card members

AccorHotels certified review
Anonymous Business - 12/10/2017
« Comfortable and clean »

The staff were friendly and helpful. The room was comfortable and clean.

AccorHotels certified review
Witchulada Friends - 11/10/2017
« Superb! »

Great location, nice staff, good breakfast. I'll come back again for sure :)

AccorHotels certified review
Nithin N. Families - 09/10/2017
« Good but the booking experience needs to be improved »

While the stay was good, however i would like to comment that the booking and checkin experience is bad. The site doesnt allow us to add the persons going to stay and it takes only as one person. And once we reach hotel the reservation desk changes the numbers and the price gets increased. Like for me the booking rates was CHF346 but when i came for check in it showed as CHF399 which is like CHF 50 more than i was given while booking

AccorHotels certified review
Bo B. Friends - 07/10/2017
« Good arrangement at reasonable price »

The room was basic but everything was clean and the staff was very friendly. For the price we paid, it was a perfect accomadation, close to the center with good breakfast

AccorHotels certified review
Anonymous Business - 05/10/2017
« Works are advertised. »

Like the way the hotels are standardised and one knows what to expect. A good packaging of services.

AccorHotels certified review
Rick Business - 05/10/2017
« Long wait at checki, despite online checkin at reservation time »

I like IBIS Budget for its simpleness, cleanliness and price/performance issues. This time, however, this was not to the standard. Room (bathroom & shower) was not properly cleaned.

AccorHotels certified review
Nutchareeporn A. Friends - 04/10/2017
« Good location »

Good location, tram stop in front of hotel.Quiet area, supermarket nearby. Friendly receptions and helpfull.

AccorHotels certified review
Soumi D. Families - 03/10/2017
« Harrassing »

Despite having a receipt from Accordhotels that stated I don't need to pay anything at the Hotel (we stayed for 3 nights), the receptionist during check-in insisted that I must pay for 2 nights as in her system it shows the payment was only deducted for 1 night. She refused to let us have the keys even though I showed her the official online receipt that I received from Accord hotel when I booked the rooms through the official website. I was forced to use another credit card to make double payment. When I checked the bank details, it confirmed that IBIS had already deducted the payment for all 3 nights when I booked online. When I pointed it out the next morning at the reception, they just said, oh we are sorry, the colleague did not know how to use to system correctly. They claimed to refund the money back in the credit card, however I have not received the money back in the account, and it has been now over a week. This is the worst harassment and hotel experience I have ever had. I want to know when will I get the money back. The people at the reception were extremely casual and extremely nonchalant.

AccorHotels certified review
Peter G. Solo - 03/10/2017
« Basic, but cheap »

A basic hotel but it was clean, conveniently sited and (by Zurich standards) cheap.

AccorHotels certified review
The V. Business - 03/10/2017
« Good location, friendly staff, basic room »

Good location, friendly staff, basic room

AccorHotels certified review
T. F. P. Couples - 30/09/2017
« Excellent »

Check in and check out was smooth although I didn't do check in online in advance. The check in receptionist is helpful and great. Room was clean. However, the shampoo/bath gel wasn't refilled. The location was convenient to take tram or train. Special thanks to check-in receptionist.

AccorHotels certified review
Michel P. Friends - 27/09/2017
« average and very small room »

Arrived 19:15 and there was so parking available. I booked the room maybe too late and I was staying in ZH only for that night and for the Rolling Stones concert, In any case, I thought that, due to the picture on your website, the room was bigger. The toilet was also not very nice: it is placed too high from the floor.

AccorHotels certified review
Xxxx Business - 25/09/2017
« Gut »

Gut

TripAdvisor review
Business - 22/09/2017
« No so budget friendly after all. »

Hard to access by car with all the construction work in Zurich. Price reached 140chf and that is without the 23chf they add for a one night parking spot. Another client needed an adapter because Swiss plugs are different (tip, buy your own plugs before coming to Switzerland or from a grocery store) and they wanted to charge her 15chf which is ridiculous for an adapter and even worse coming from an Ibis budget. I've been to many ibis budget but this one was slightly odd. Breakfast personnel was rude (name VeJolika) Coffee machine ate over 2francs and she would not even help until her colleague asked her to fix it for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 162ranak, Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kourosch Kangarlou

AccorHotels certified review
Bbcp Couples - 21/09/2017
« Value for money »

Overall is good, but even if it is budget the pillows and towels could be a bit nicer. It looked like my pillow had been washed 100 times in a washing machine, and the bath towels had holes. The other funny thing: the receptionist who cashed our breakfast payment gave us CHF 24 in small 0.10 and 0.20 coins! This is ridiculous!

AccorHotels certified review
Artur Business - 20/09/2017
« It was just incredible »

Overall great, very clean, safe and cosy. Oh, and also breakfast were just incredible and for a very food price. Thank you, we will definietly reccommend your place to anyone going to Zurich. Hope to visit you again in the future

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