ibis budget Zurich City West 1 star

TripAdvisor rating 3.5/5 1,468 reviews
ibis budget Zurich City West
See on a map
+ 9 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Located in an animated quarter at 15 minutes train ride from the airport and the city center

  • Walking distance from Tram line 4 (1min), Harbrücke station (5min), Stadion Letzigrund (20min)

  • Indoor paid parking on site, Free Wi-Fi and web corner for the guests

  • All-you-can eat breakfast available daily

  • Next door - ibis Kitchen restaurant located at the sister hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Early check-in/Late check-out
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005
zurich
switzerland

Tel: +41442762000

Fax: (+41)442762001

Contact email

Check-in from 12h00

Check out up to 12h00

  • STRASSENBAHN :   4 TECHNOPARK

  • TRAM :   4 TECHNOPARK

  • Tram N°13 :   Escher-Wyss Platz

  • Tram N°4 :   Escher-Wyss Platz

  • By plane

    ZURICH INTL AIRPORT At 10km / 6.21 miles

  • By train

    ZURICH HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.3889729, 8.516186

Currently, close to our hotel

Grossmünster, cathedral of Zurich, visit

From 01/01/2019 to 31/12/2019

At 3 km

Zurich Zoo visit

From 01/01/2019 to 31/12/2019

At 4.4 km

Zürich Openair Festival

From 21/08/2019 to 24/08/2019

At 6.1 km

Our accommodations

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Business Desk(...)

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Zurich City West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

3,540 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,468 reviews

Not a reasonable price-performance ratio

Customer review rating 3.9/5

Mina Business - 07/07/2019 AccorHotels certified review

In general the stuff is very friendly Building is modern. Online check in was not transferred properly to the hotel and room is a bit tight with no proper chair even to sit do one's work.

Dear Guest Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. We also appreciate your sharing your concerns about the chair as that could be an idea for a future improvement. Kind regards, Ibis Budget Zurich City West

Eh, it was ok.

Customer review rating 3.9/5

Anonymous Business - 06/07/2019 AccorHotels certified review

The staff at check-in were short with customers, the attitude was not apreciated

Dear Guest, Thank you very much for your review. We are sorry to know that our staff did not meet your expectations. It is mostly a pleasure for us to assist our guest and we feel bad to know that this was not the case with you. We hope nevertheless you had a great time in Zurich. Best regards, Ibis Budget Zurich City West

OK

Customer review rating 3.9/5

Alex Solo - 01/07/2019 AccorHotels certified review

I have spent several nights at Budget and the main issue is the pillow that is way too soft.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. We are really sorry to hear that we could not meet your expectations, so please accept our sincere apologies. Only through reviews like yours we can know our weak sides and know what to improve. We will try our best to invent changes in the nearest future and hope to welcome you again with even better service. Thank you again for sharing your experience and we wish you a nice day! Sincerely, Your ibis Budget Zurich City West

fair price/value

Customer review rating 3.9/5

Pedro Families - 01/07/2019 AccorHotels certified review

it was good, a little tight the room and for me to attached with the bathroom, but it was in line with the price paid. friendly staff and clean facilities

Dear Guest, Thank you so much for reviewing your stay in our hotel. We are happy to know you enjoyed your stay with us and we can not wait to see you soon again. Kind regards, Ibis Budget Zurich City West

ok but not helped by light staying on all night from toilet

Customer review rating 3.9/5

Richard Business - 30/06/2019 AccorHotels certified review

all was ok but I could not switch the light off in my toilet.

Dear Guest, Thank you so much for reviewing your stay in our hotel. We are sad to know that the light in the bathroom distracted you from a goodnight sleep, however if you take the card out from the room then the light turns off. We hope that was not the case for the whole stay and we sincerely hope you enjoyed your stay with us. Kind regards, Ibis Budget Zurich City West

John D. W.

Customer review rating 3.9/5

John D. W. Solo - 25/06/2019 AccorHotels certified review

The IBIS BUDGET ZURICH CITY WEST IS VERY FANTASTIC HOTEL WELL CLEANED FULL SERVICES, EXAMPLE I USED TO CALL MY FAMILY EVERY DAY THROUGH YOUR RECEPTION PHONE CALL AND AM HAPPY FOR THAT, YOU NEVER GET IN ANY HOTEL TELEPHONE CALL FREE SERVICE ONLY IBIS BUDGET ZURICH CITY WEST. BEST REGARDS, JOHN

Dear Guest Thank you so much for your kind review. It is such a pleasure to hear those comments from you and we would also love to welcome you back. With kind regards, Ibis Budget Zurich City West

Budget

Customer review rating 3.9/5

Stephan Business - 24/06/2019 AccorHotels certified review

Budget room budget service budget breakfast not so budget price

Dear Guest, Thank you for taking the time to tell us about your stay in our hotel. We are very sad to hear that we could not meet your expectations. Please note that the price of our hotel is normal for Zurich and 12.00 CHF is one of the cheapest prices for breakfast. Could you please clarify why weren't you pleased with work of our staff? Each comment is important for us for our future improvements. We are looking forward to welcoming you again and wish you a great day. Regards, Your ibis budget Zurich City West team

Expensive for a budget hotel in no so good conditions

Customer review rating 3.9/5

Stephane Business - 24/06/2019 AccorHotels certified review

Although I reckon Zurich is an expensive city, the cost of the hotel in relation to the state of the property was poor. The room was dirty and needed some renovation.

Dear Guest, Thank you for taking some of your spare time to review your stay in our hotel. We are really sorry to hear that you were not satisfied with your experience with us. Please accept our sincere apologies. Feedbacks like your are very important for us to see our weak sides and learn from our mistakes. We will try to invent changes in the nearest future and match our price-quality standards. We wish you a great day and thank you once again for your time. Best regards, Your ibis Budget Zurich City West team

Not very pleasant

TripAdvisor rating 3.5/5

Compass12830864211 Friends getaway - 24/06/2019 TripAdvisor review

From the beginning, I noticed serious problems with the sink. I did immediately report, but not fixed, with the explanation it was "weekend" /of course it was/. Complaints did not change anything at all, although the staff was pleasant and decent. Disappointing experience, altogether

Thank you very much for having taken the time to comment your stay with us although I am deeply sorry of course to read that your experience with us did not entirely meet your expectations. I wonder if our team offered to move you to an alternative room. Please allow me to present you my deepest apologies for this unfortunate discomfort. I hope this did not prevent you from enjoying the city of Zurich. Yours sincerely, S. Janet

Good

Customer review rating 3.9/5

Marisela P. Friends - 22/06/2019 AccorHotels certified review

I left my light white Nike jacket in the breakfast area on 6/18 early morning. Tried calling and got transferred to nobody. I sent email requesting to have it sent to the hotel in Amsterdam where u will be on 6/25-27. I am still waiting for a reply. Please contact me at +16….

Dear Mrs P., Thank you for your message. We are happy to inform you that we found your white Nike jacket. If you want us to send it to you please give us the address and fill our credit card authorization form , so we can charge your credit card for the delivery. Have a good day! Kind regards, ibis budget Zurich City West team
Customer review rating 3.9/5

Jane Couples - 19/06/2019 AccorHotels certified review

Expensive and very basic. Not much cheaper than other Accor hotels that were booked out. We got no benefit for being an Accor member.

Dear Guest Thank you for your review. We are sorry to know that your experience did not meet fully your expectations. We appreciate your sharing your concerns, and we will indeed transfer your comments to the appropriate departments for future improvements. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Zurich City West
Customer review rating 3.9/5

Anonymous Families - 19/06/2019 AccorHotels certified review

Thank you for being friendly and helping us find our way. Also many thanks for helping us store our luggage and check in early - that was a life saver after a jet-lagged flight

Dear Guest Thank you a lot for your sweet comment! It is such a pleasure to receive positive feedback and we will share your comments with all of our team. They will be happy to hear your feedback. Thank you again for sharing your experience and we hope to welcome you soon again. Sincerely, Ibis Budget Zurich City West
Customer review rating 3.9/5

Christian Families - 17/06/2019 AccorHotels certified review

Clean room check in person less than gracious. Good breakfast. Didn’t properly explained parking details etc...

Dear Guest, Thank you very much for taking your time to write us a review about your stay and for the high rates that you gave us. We are sorry that the parking details were not explained very well. We are convinced that our staff will explain it better next time. Nevertheless, we hope to welcoming you back soon again. Kind regards, You ibis Budget Zurich City West Team

few minor things which made me unhappy

Customer review rating 3.9/5

Gov R. Families - 15/06/2019 AccorHotels certified review

The reception staff seems new. Clearly not trained enough. She was jumping into conclusions which was wrong. Rooms were having minor issues - water not flowing properly in the wash sink (block ?), blinds on windows not working.. not having hair dryer.. had to borrow from reception. The staff on the next day is great. Breakfast is good.

Dear GOVINDARAJ r., Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet fully your expectations; please allow me to express my sincerest apologies. We will indeed address the problem and take care of it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Zurich City West

Nice holiday.

Customer review rating 3.9/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

Nice, clean, comfortable and good location.

Dear guest, We appreciate that you took some of your time to write a comment regarding your stay at the ibis budget Zurich City West. We are very happy to see that you enjoyed your holiday and had a great time in Zurich. It is a pleasure for us to receive such a positive feedback which motivates us to invent improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, your ibis Budget Zurich City West team

very happy with staff professionalism

Customer review rating 3.9/5

Mike B. Solo - 06/06/2019 AccorHotels certified review

Hassle free, easy check in and staff were only too helpful to assist in any way.

Dear guest, Thank you very much for writing a feedback to your experience in our hotel. We are very glad to see that you had a pleasant stay and that you noticed how our staff tries their best to make our guests happy. We thank you for giving such a positive review which empowers us to work hard and improve even more. We wish you a very nice day and hope to greet you again. Best regards, Your ibis Budget Zurich city West team

Good stay

Customer review rating 3.9/5

Anonymous Families - 03/06/2019 AccorHotels certified review

Check in and out was easy. Staff was polite. This place provide free luggage storage which is a convenience to travellers. Could use a few more hangers.

Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. We are glad to hear that our staff provided with a good service and our fast check-out system was convenient for you. It is also good to know that our guests are easily using our extra facilities. Your feedback has been duly noted and it will help to our future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Your ibis Budget Zurich City West team

Poor quality

Customer review rating 3.9/5

Carlos A. Couples - 01/06/2019 AccorHotels certified review

The room was comfortable, but the shower was very old and without a proper maintenance. The towels were also one of the worst quality towels I have ever used.

Dear CARLOS ALFONSO A. LANDIVAR, Thank you for reviewing your stay. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Also rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to gain your confidence again and to be able to welcome you soon in our hotel. Sincerely, Ibis Budget Zurich City West

Excellent Service

Customer review rating 3.9/5

Neta Friends - 26/05/2019 AccorHotels certified review

In the end, I did not stay in the hotel, but the experience of service and understanding of the situation by the staff made it GREAT! I shifted to IBIS next the hotel.

Dear Neta, Thank you for your kind feedback. We always try to assist our guests as much as we can. We understood your preferences and we did our best to shift you to Ibis, which is just right next to us. We hope you had a great stay there! Regards, A. Varga - Assistant of GM

Easy

Customer review rating 3.9/5

Ian L. Business - 25/05/2019 AccorHotels certified review

Your receptionist was amazing Young and charming super efficient Asian lady (Yen or Yanlan name similar).. better service than a 5* hotel front desk

Dear Mr. Ian L., Thank you for taking the time to write us a feedback about your stay. The charming lady is our lovely trainee, called Yelnur. We are extremely proud of her and grateful everyday she spends her 6 months training at us. We are even happier when we hear our guests appreciate her service as well. Please, be assured we forwarded your message to her which will improve her work greatly. We hope to see you here soon! Regards, A. Varga - Assistant of GM
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in zurich