Hotel - ibis budget Zurich City West
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Zurich City West

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3.5/5 1,369 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • WiFi in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating Based on 2,462 reviews

Our guest reviews for ibis budget Zurich City West

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,369 reviews
AccorHotels certified review
Marcos V. Solo - 17/02/2018
« Very good indeed »

The check-in process was quite easy and friendly. I had read some feedback about this Ibis hotel and must say that I was a bit skeptical. My skepticism was vanished after a couple of minutes. The crew at the reception was very nice and helpful. The room was clean and my expectation from an Ibis budget location was fully met. If I may, 2 suggestions: 1. Take the train from the airport. Easy access from Hardbrucke station to the hotel. Careful since there's another Ibis just next to it. The Ibis budget is the one on the corner street, and not the first one you see 2. Switzerland is a dear country so I strongly recommend purchasing the breakfast at the hotel. You will not be disappointed and it will cost you much less than eating at another location, unless you are satisfied only with an orange juice for breakfast. The staff is very courteous and they are not responsible for the high cost of living in Switzerland

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to zurich. Best regards,

AccorHotels certified review
Petrine Families - 16/02/2018
« F »

Easy check in. We will early on arrival and yet can get an early check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lai Har, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. We are happy when we hear that you liked our fast check-in. We would be very happy to have you staying with us again on your next visit to zurich. Best regards,

AccorHotels certified review
Paul Business - 16/02/2018
« nice almost new bars hotel in the centre of Zurich »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at ibis budget zurich city west. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Phunky B. Solo - 15/02/2018
« Budget But was not bad »

Check in/ check out was good bedd comfortable room small nut adequate for my needs as a single person. near Tram and station. Breakfast was ok nothing fancy, continental style but was enough to keep hunger at bay. Air con worked plus Wifi good, only negative for me was walls are a little thin as you can hear people talking through the air vents . But for what you pay for It was not a big issue but could be annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at ibis budget zurich city west. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Amy Couples - 14/02/2018
« Great »

Really good experience. Reception really friendly and helpful. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, Thank you so much for your kind words. I am really happy to read that our team has been able to participate in making your stay with us pleasant. We hope to welcome you soon again in the ibis Budget Zürich City West. Sophie JANET General Manager ibis Budget Zürich City West

AccorHotels certified review
Phil Business - 11/02/2018
« Reasonable »

All good with the hotel and staff, however my colleague and I arrived together and paid 52 for the taxi to the airport. We took separate taxis on checking out of the hotel on different days, and we both paid 72 which seemed very expensive when compared with the arrival taxi. When my colleague and I spoke about our experience later in the week, we both noticed the following things that happened exactly the same; 1) the taxi driver was the same person who took us on separate occasions 2) the Ibis receptionist was the same person on duty when we checked out at different times. 3) The taxi was booked by the Ibis receptionist by mobile phone (and not by pressing a button as we had been told the night before). 4) When we were both picked up from the hotel the taxi driver approached the receptionist and appeared to pass over something by hand. My colleague and I think that there might be some agreement between a member of your staff and a taxi driver who you may not have a contract with, and we believe that this resulted in us paying more for our taxi to the air port.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil, I am grateful that you took the time to share your experience with us and provide me with some further feedback later on over the phone. We have indeed a referenced taxi company that we are working with. I will investigate the matter that you brought to my attention. Thank you for mentioning it as this is indeed valuable feedback to us. I am glad to hear that you have nonetheless enjoyed your stay in our hotel. See you soon in Zürich, Sophie JANET General Manager ibis Budget Zürich City West

AccorHotels certified review
Julius Business - 10/02/2018
« Good »

It is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIUS O., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Petch Couples - 06/02/2018
« Totally recommended. »

Nice and clean hotel. Great frontdesk staff. Totally worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PREEYAPAS SOMBOONPHOL, We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Übernachtender Solo - 05/02/2018
« Alles gut »

Alles gut.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN B., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adél Varga Front Office Manager

TripAdvisor review
philiphF1506JG Business - 03/02/2018
« Don’t get a taxi; take tram line 4 »

From the rail station. Taxi: 32CHF. Tram: 9CHF for a day ticket! And you can use that anywhere you want in the central zone. Get off the tram line 4 at Technopark and it is 100m walk. Once you are in, go back out and use your tram ticket again and again. Great transport system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear philiphF1506JG, We very much appreciate your comments regarding your stay at ibis budget zurich city west. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

AccorHotels certified review
Vicky Business - 02/02/2018
« It’s all a bit sparse »

My experience was fine. But for £100 per night I was expecting a larger desk, a shower in its own separate room and a desk I could fit a lap top on. The room was more hostel than hotel and the alleged hotel had no bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICKY M., Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adél Varga Front Office Manager

AccorHotels certified review
Marie Couples - 31/01/2018
« Great Location »

It was very convenient and easily accessible with public transportation. I believe in today's world where there is so much possibilities when it comes to design, that the Accor group should do an effort in regard to the design of the rooms, the room both normal bed and bunk bed remind one of a children's holiday camp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE CHRISTELLE B., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Khairul Families - 28/01/2018
« Near town and airport »

This hotel is located the airport.. it’s around 20 minutes to the airport.. there’s a nearby train station.. there’s also a nearby parking.. but the parking lot is besides the ibis in red colour.. the room is cute not suitable with guest that bring many luggage.. overall it’s a good hotel.. but it’s better if they can provide kettle in rooms as the one that we stayed in Sydney Australia did have kettle in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KHAIRULBARIAH Z., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adél Varga Front Office Manager

AccorHotels certified review
Anonymous Business - 25/01/2018
« Room ok but room service ignored do not disturb request »

Room ok as usual with ibis budget. However, the room service entered the room even though I explicitly do not want the room to be serviced. The do not disturb sign was hanging on the door handle. This happened also in the normal ibis Hotel right next to the budget one in Zurich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONAS D., Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

TripAdvisor review
Couples - 23/01/2018
« Great staff and nice accomodation »

The staff of the hotel, especially the manager that chose to have a shift on New Years eve(!) was absolutely amazing and helpful. Me and my wife are highly appreciate their service and assistance and I recomand this hotel also because it's very close to a main train station and to the city center by public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 302nirk, Thank you so much for your very kind review. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regards Ibis Budget Zurich City West

TripAdvisor review
Lars286 Family - 22/01/2018
« Cheap and good »

Nice hotel, really small rooms, but eficient and fair when you think in prices comparing to the others hotels... The people of the backoffice was really cool and effective, so it was a good experience...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lars, Thank you so much for your kind review. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards Ibis Budget Zürich City West

AccorHotels certified review
Paco Business - 20/01/2018
« Spartan »

It was more or less ok, but the pillows are terrible, and the toilet, even I'm not that short, it was so high that I almost need a stool for not to have my feet hanging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCISCO G., Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leander Jaekel / Ibis Budget Team

AccorHotels certified review
Herawaty D. N. Families - 18/01/2018

Very good transportation to city / tram is very closed, in front of the hotel ...but the room is very small Breakfast is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear HERAWATY DJAUHARY n., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adél Varga Front Office Manager

TripAdvisor review
Family - 07/01/2018
« Good price, excellente location, Ibis Budget standard »

Every time you stay at a Ibis Budget, you face no surprises (for good and for bad): good price, affordable rooms, privileged locations, regular breakfast, extremely kind attendants... but no extra pilllows!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leandro Thank you so much for this great review. I think you really put every single comment on point. Regarding the extra pillows, we always try to have some on stock at the reception desk, or try to arrange it during the day, unfortunately, we cannot guarantee it every time. I hope that you had a great time in Zurich and a safe travel back home, or to any further places. It would be a pleasure hosting you as our guest in the near future. Best regards Your Ibis Budget Team

AccorHotels certified review
Luis Couples - 04/01/2018
« Nice room, good location... pillows were terrible »

Room was nice, location also nice. The problems were the pillows and towels. the pillow is way too small for an adult (we were in a group of 4 and we all complained), we asked for extra pillows, but there were only 3 available and only on the second and third night we stayed. since the shower is not well sealed, water goes everywhere... so an extra towel for the floor is necessary... this was only left on our room in 1 of the 3 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIS N., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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