ibis Wuppertal City Hotel 2.5 stars

TripAdvisor rating 4.0/5 409 reviews
ibis Wuppertal City
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+ 16 Services
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Hotel extras

  • Close to the city

  • Modern design

  • 24-hour hotel bar

  • 24 hour reception

  • Wuppertaler Suspension Railway

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wuppertal City

Hofaue 4
42103
wuppertal
germany

Tel: +4920287040

Fax: (+49)202/8704444

Contact email

Check-in from 15h00

Check out up to 12h00

  • SCHWEBEBAHN-SUSPENSION RAILWAY :  

  • SCHWEBEBAHN/SUSPENSION RAILWAY :   KLUSE

  • By plane

    AIRPORT DORTMUND At 45km / 27.96 miles

  • By plane

    AIRPORT KOLN At 50km / 31.07 miles

  • By plane

    DUESSELDORF At 45km / 27.96 miles

  • By car

    W.-KATERNBERG At 2km / 1.24 miles

  • By train

    WUPPERTAL ELBERFELD At 0.6km / 0.37 miles

GPS :51.256544, 7.156498

Our accommodations

The ibis Wuppertal City hotel has 82 air-conditioned, soundproofed rooms with the ultimate comfort of Sweet Bed by ibis. Amenities include: free WIFI, desk for your mobile office and 24-hour TV with a wide range of Sky channels.

Room with 1 double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Room with twin beds, new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Comfort Room with 1 double bed (63 x 79 inches [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty snacks. Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wuppertal City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,299 reviews

tripadvisor

TripAdvisor Rating 4.0/5

409 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overall good

Customer review rating 4.4/5

Alexandru Couples - 05/09/2019 AccorHotels review

Pros: Well positioned, very clean and bright hotel Good bedding ,great bar, not too expensive parking Cons: If parking at Cinemaxx your exits are limited at 1 in 24h and not between 23-07 hours AC : it is but it isn’t !?!? Due to the warm weather we had to stay with opened window and there’s a lot of traffic noise especially in the morning so early wake up !!! The staff made a nice story about not too cold not too hot, bottom line AC - NO Some from the staff (lady from the breakfast room ) very rough and unfriendly.

Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis Wuppertal City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Conrad - Front Office Manager

Lovely stay

Customer review rating 4.4/5

Anonymous Families - 29/08/2019 AccorHotels review

Superb tidy room, great staff, nothing too much trouble..10 Euro bar vouchers were great

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

A nice hotel but parking can be difficult

Customer review rating 4.4/5

Richard Families - 26/08/2019 AccorHotels review

A good hotel and reasonably priced. The only issue for me was there was no car parking on site and the suggested public car park did not open until 11am (on a Sunday). I think if you're going to advertise car parking you need a better strategy than that. We had to circle the streets to find a place on the road.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. We are sorry that the services provided, at least when it comes to the parking situation, did not fully meet your expectations. As an inner city hotel, we know about the specific parking difficulties and are very happy being able not only to offer our guests several spaces directly at the hotel but moreover the option to park in the big parking garage of the cinemaxx cinema on the opposite side of the road for special hotel-conditions. If both of those options don't fit, there are also different public options in the area, please don't bother to come to the reception and get all the different options explained to you. That being said, it's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

Great

Customer review rating 4.4/5

Peter N. Families - 25/08/2019 AccorHotels review

Enjoyed my stay except the air conditioning that were not working property.If this is improved then Ibis will be top in Wuppertal

Dear Mr. N., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from ibis Wuppertal City

Adequate

Customer review rating 4.4/5

Glyn D. Friends - 23/08/2019 AccorHotels review

Reception was unwelcoming, She Couldn’t use card machine then blamed my card which worked perfectly well in the restaurant down the road. Room was clean and quiet but poorly equipped, air conditioning was ineffective, asked for still water got an old flat bottle of sparkling

Dear Mr. D., Thank you for taking the time to tell us about your experience at the ibis Wuppertal City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your ibis Wuppertal Team

Worked well from beginning to end

Customer review rating 4.4/5

H. Solo - 23/07/2019 AccorHotels review

Friendly and courteous stall clean

Und nochmal guten Morgen Herr H., tausend Dank für die überaus positive Rückmeldung zu Ihrem letzten Aufenthalt im ibis Wuppertal City. Ich freue mich auf ein Wiedersehen nächste Woche und verbleibe bis dahin mit herzlichsten Grüßen, Florian Conrad - Empfangsleitung

Friendly reception but disliked replacement of large blanket

TripAdvisor rating 4.0/5

tpenning Business - 20/07/2019 TripAdvisor review

One of the most liked advantage of IBIS for large people like me is the sleeping comfort by having a superlarge french blanket that allowed to sleep diagonal in the bed and being still covered. Now they started to replace those blankes by two smaller individual ones - certainly an advantage if two people sharing the room, but how often is this the case? I would prefer if the guest can decide what kind of blanked he gets in the room instead of having all out the blankets swapped out.

Dear honored guest, thank you so much for the feedback on your stay at ibis Wuppertal City and the detailed comment regarding our blankets. We will take that intoconsideration when getting new blankets the next time and hope for you to come back to get fully convinced of our qualities at a future stay. Sincerely, Your team from ibis Wuppertal City

Super

Customer review rating 4.4/5

Preben Couples - 02/07/2019 AccorHotels review

Super

Lieber Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Wuppertal City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Ihr Team vom ibis Wuppertal City

Sehr nettes Personal in prima IBIS

Customer review rating 4.4/5

Jku Business - 19/04/2019 AccorHotels review

Business Trip, supernettes Personal, prima Neue ZimmerGute Lage

Dear Jörg, We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team of ibis Wuppertal City

excellent!

Customer review rating 4.4/5

F., W. F. Families - 15/04/2019 AccorHotels review

as I mentioned, excellent. We stay always here visiting our relatives because the have no room for proper accomodation.

Sehr geehrter Herr F., wir danken Ihnen vielmals für die derart positive Rückmeldung mitsamt Anmerkungen zu Ihrem Aufenthalt im ibis Wuppertal City. Wundervoll zu lesen, dass es Ihnen so gut bei uns gefallen hat, wir würden uns glücklich schätzen Sie schon in Bälde wieder zu Gast zu haben. Bis es soweit ist, verbleiben wir Mit herzlichen Grüßen Florian Conrad - Empfangsleitung

Regular room, small bathroom

Customer review rating 4.4/5

Anonymous Business - 04/04/2019 AccorHotels review

First time in this hotel, close to the center. Room clean and quiet, but no charme. Breakfast was nothing special.

Sehr geehrter Herr B., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Wuppertal City die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Florian Conrad - Empfangsleitung

Comfortable

Customer review rating 4.4/5

Puneet Business - 04/04/2019 AccorHotels review

The experience was comfortable. The Hotel was located near to station and was clean and well maintained. Overall it was relaxed and nice comfortable stay.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

Pleasant Stay many thanks

Customer review rating 4.4/5

Andrew Couples - 31/03/2019 AccorHotels review

No problems at all, and the room was very comfortable

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team of the ibis Wuppertal City

Decent refurbished room

Customer review rating 4.4/5

Keith Solo - 28/02/2019 AccorHotels review

Not sure if I was given an upgrade but the room felt as being refurbished. Was nice.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

Great place, loose the backyard.

Customer review rating 4.4/5

Ron M. Business - 23/02/2019 AccorHotels review

Perfect room in a great hotel and near the center. But the backyard should have a roof, because it is noisy down there during the night and I could smell the sigaretten smoke at level 4. Unless you sleep with your window closed of course, than you're fine. For the rest a super friendly staff and good breakfast. When in the neighbourhood I surely get back here.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

Absolutely wonderful.

Customer review rating 4.4/5

Anonymous Families - 21/02/2019 AccorHotels review

I was alone and I do not speak German. The staff was incredible, and everyone spoke English. They were very accommodating. I felt safe knowing that if I had an emergency in the middle of the night, there was always someone at the desk who spoke English who could help me. It gave me great peace of mind. Also, having access to food and drink 24/7 was an immense advantage. When I come back to Wuppertal, I'm going to stay at Ibis again.

Dear Ms. P., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - front Office Manager

not fully satisfied

Customer review rating 4.4/5

Ashakiran K. M. Business - 03/02/2019 AccorHotels review

Only one Staff at Reception and one lady staff at cafeteria ( Breakfast) was responsive and polite. The others I felt were least bothered about guests ( overseas guests). I expected complimentary coffee and tea with a kettle in the room and a bottle of water on the first day, but it was not available, coming down to reception and request for hot water was not comfortable. I could not even ask coffee expecting how the staff would respond. The location was awesome and the room was perfect clean, the housekeeping staff kept the room very clean and tidy.

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Wuppertal City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Conrad - Front Office Manager

could easily be much better

Customer review rating 4.4/5

Sanjay Business - 02/02/2019 AccorHotels review

Hi, I have stayed at Ibis 4-5 times now as part of my work visit: a. The middle aged blonde lady at reception is very curt and rude in general. One of my colleagues has stopped staying at Ibis because of her attitude. b. room quality is good and decor and air conditioning and the sound proofing and cleanliness level is quite good c. the flat screen in some of the rooms that I have stayed in are extremely small and dated

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Wuppertal City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Conrad - Front Office Manager

Very pleasant stay, many thanks

Customer review rating 4.4/5

A B. Solo - 28/01/2019 AccorHotels review

Efficient check in and check out, room was great nice and clean with good bathroom. Staff were very pleasant.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Conrad - Front Office Manager

Modern hotel, comfy room, but basic

Customer review rating 4.4/5

Lucija Couples - 21/01/2019 AccorHotels review

We had a nice stay. Hotel is new, modern and clean. Price is very affordable. Very comfy bed and it was very quiet, we slept like babies. The only minus would be the lack of amenities. The only things you get is TV and telephone, apart from obvious things like bed, linen etc. No water, coffee and tea facilities, guest book, pen and paper, nothing of those things. Also, we only got one bath towel per person. Usually there is also hand towel and face cloth, but it was OK. We managed.

Dear Mrs. O., We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from ibis Wuppertal
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