Hotel - ibis Wuppertal City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Wuppertal City Hotel

Our hotels AccorHotels
4.0/5 335 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 59.00 EUR Non member rate
From 56.05 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The ibis Wuppertal City hotel has 82 air-conditioned, soundproofed rooms with the ultimate comfort of Sweet Bed by ibis. Amenities include: free WIFI, desk for your mobile office and 24-hour TV with a wide range of Sky channels.

  • 82 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 779 reviews

Our guest reviews for ibis Wuppertal City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 335 reviews
AccorHotels certified review
Thomas Business - 08/11/2017
« Very friendly and supportive »

Friendly staff and clean rooms

TripAdvisor review
74bartosze Business - 15/10/2017
« Nice place to stay for a while »

Nice and good place to stay, even for KoelnMesse events. Better rooms are very nice, unfortunately cleaning service was poor. Really poor. The rest - over average level of Ibis. Very friendly and supportive reception staff, great bar service, good drinks. High event season is visible, but there was no queues for a breakfast, bar was empty after 10pm, and reception was managed great. Positive.

AccorHotels certified review
Victor-jan Couples - 05/10/2017
« Unfriendly uninterested staff »

Ibis rooms are always good and normally the staff was welcoming and pleasant. However, this time they were not. It started with a very unfriendly 'Check-in is at 15:00h' (it was about 13:00 at that time). I do understand that there are check-in times, but would it be so hard to check if the room is already ready and just say 'Hello and welcome'. The room was already available so this unfriendliness was not necessary at all. The welcome drink for Accor-silver members here is just for one person, even though you have reserved a room for two people. This then is not a welcome drink, but an invitation to have an additional drink in the bar for my partner. Weird and not welcoming at all. They have charged me for a late check-out even though I am a Silver member and this should be including in that offering (if available). Because of the unfriendilness of the staff I did not want to complain, she would probably be even more unfriendly. Very unfortunate!

TripAdvisor review
Wojciech M Family - 02/10/2017
« Great location, good service »

We spend there 2 nights as a stop in a trip across DE. Very convenient location - close to Shwebebahn, thus sightseeing and communication within the city is simple and fast. Great service in the hotel - always helpful. Unfortunately AC in the room did not work - but we were offered another room instead. Overall - very good place to stop for a day or a few.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Wojciech M, We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natja Mehlmann

AccorHotels certified review
Frequent T. Business - 26/08/2017
« Comfy bed in an ok location but unhelpful service and subpar breakfast for a vegan »

The hotel is located within walking distance from the city center. The room was basic but the bed was very comfortable. Unfortunately the breakfast did not offer anything for somebody who does not eat animal products -- when I suggested adding a soy yogurt or soy milk to the breakfast buffet -- which included eggs and bacon, waffles, etc. and was thus extensive -- I got a very rude answer. Finally I did get a refund of the breakfast, even though I did have to argue about it with the receptionist despite the fact that the hotel management had agreed on this. Not taking into account a global megatrend in an international hotel chain AND the personnel being rude about it makes me choose another chain in my travels. I would understand if my suggestion had been received like this in a family-run business in which the grumpy grandpa is stepping in during sumemr vacations. But not in a big chain like Ibis. Subpar performance in customer service, especially when the service promise was to "fix any problem you might have within 15 min.".

AccorHotels certified review
F. Families - 22/05/2017
« alles ok! »

Prima!

TripAdvisor review
Business - 14/05/2017
« Excellent! »

I was surprised to see this Hotel was only 2 stars as the stay there was excellent. The rooms and bathroom tidy, breakfast selection one of the best ive experienced in all my stays and the staff very friendly even though i spoke little German, they accommodated by speaking in English. The location was only a short walk to train station and some really nice restaurants. Thank you!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Work0holic, We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natja Mehlmann - Front Office Manager

AccorHotels certified review
Anonymous Business - 02/04/2017

The staff was very friendly and helpful. The only critical aspect is that the check-in time is only after 3pm. If one arrives earlier one has to kill time somewhere in the city which is not so nice.

TripAdvisor review
Business - 26/03/2017
« Rebuild...... »

Sadly they were rebuilding the lobby as i stayed in Wuppertal, sadly no information prior nor cost reduction for this.... however the staff did the best of it and were able to offer a decent breakfast in the midle of the buildproject so after all if was Ok even though they were renovating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madam, we thank you very much for your review through the website of Tripadvisor. Any kind of criticsm is helpful for us and highly appreciated. Let us express our sincerest apologies that your expectations of our hotel did not meet your experiences during your stay at ibis Wuppertal City. We really would like to clarify this situation in detail. Therefore we sincerely ask you to give us the chance to offer you a compensation and send us an email under H3169-GM@accor.com so we can welcome you again in a new rennovated atmosphere. Thank you very much in advance, Jennifer Sieweke General Management

AccorHotels certified review
Anonymous Couples - 27/02/2017

We arrived to a hotel undergoing construction, but we were not warned. Unfortunately I was sick that day and couldn't rest in the room because the sound of the drills was so constant and loud. Earplugs were no help. It's really awful when you are sick but you can't actually retreat to your own hotel room. We spent hours that day trying to locate another hotel room, but I was too sick to pack up and move. The clerk told us the construction would cease at 17:00, but it didn't stop until 18:10. It started the next morning earlier than we were told as well, we were told 9:00 but they started at 8:00.

TripAdvisor review
Solo travel - 22/02/2017
« excellent value for money »

From arrival till departure the staff were charming and very helpful. The room was very comfortable and perfectly clean, and the location was very convenient for visiting the town and for access to the railway. And finally it was all for a good price, so very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P8895KFjulianc, We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natja Mehlmann Front Office Manager

AccorHotels certified review
Anonymous Families - 31/01/2017

alles war o.-k-.

AccorHotels certified review
Anonymous Solo - 27/01/2017

Alles ok

AccorHotels certified review
Anonymous Business - 23/01/2017

Easy, clean and comfortable

TripAdvisor review
Couples - 01/01/2017
« Good central place! »

IBIS Wuppertal is situated nearby some very interesting places - and the Schwebebahn Station Kluse, so you can walk from your hotel to it! It's a "must do"! Only parking in the neigbourhood may be a problem. The people at the reception and the breakfast service are very friendly. So: everything okay for a nice stay!

TripAdvisor review
Couples - 31/12/2016
« Excellent value for money rate »

We loved our room (nice,warm and spacious), the open view and the unexpectedly good - very rich- breakfast. We could bake our own fresh waffle, drink caramel machiatto, etc. Also the location is excellent: Next to a Schwebebahn station and quite close to a nice shopping area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 88Pam, We very much appreciate your comments regarding your stay at the ibis Wuppertal City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natja Mehlmann Front Office Manager

AccorHotels certified review
Anonymous Couples - 30/12/2016

Communication level was poor, guest service was poor, on arrival, we were supposed to be greeted by the customer receptionist instead we were the one who had to greet him. After all paperwork, we were not shown the direction of the lift. The next morning we went to the reception to ask if the Duvet and bed spread could be change as the one we met while checking was dirty. And not comforting enough, And we further requested for a better pillow, the response gotten from the receptionist was shocking. "It's not my problem if you didn't sleep well" and that we don't have new pillows for you" and I said well I have to check out and go to another hotel..." she said I don't loose you will loose if you check out because I will not pay you refund " and as at then I was not asking for refund because I do know the terms and condition of my stay. After this statements, we checked out of the hotel only after one night out of the 4 nights paid for, Because we couldn't withstand the level of customer service and entire service of the hotel. Also at the walk way in from of guest room some room cleaners screaming at each other. This I also find disgusting My customer experience in the hotel was zero

AccorHotels certified review
Anonymous Friends - 28/11/2016

It was a very comfortable and friendly experience!!

AccorHotels certified review
Anonymous Business - 16/11/2016

Very comfortable and relaxing

AccorHotels certified review
Anonymous Business - 06/11/2016

It was a very good experience. However I find the room price quite high, considering that not even a cup of coffee in the morning is included.

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