Hotel - Mercure Troyes Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Troyes Centre Hotel

4.5/5 701 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 9  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00 except on sunday

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

  • 71 rooms
  • 70 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,137 reviews

Our guest reviews for Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 701 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
J E. P. Couples - 06/11/2018 AccorHotels certified review
« Not as pleasant as we have experienced in Mercure and Novotel hotels. »

We had booked for two persons and I had discussed by telephone that as we are elderly we would use Room Service. Only one chair was in the room and there was no table that could be used easily for meals. Second chair had to be requested and arrived just after the food. We knew that there was no restaurant however Room Service menu was pretty limited and slow, took over 30 minutes for a Caesar Salad. There was no wine list and so wine had to be ordered with no reference. We knew that there was no lift between the Garage and the hotel but it was not explained that we would have to cross the road in the rain as well. The staff were very pleasant and courteous but perhaps not as perceptive of our needs either in English or French which I speak quite fluently. Well you did ask!!!

Johannes A. K. Solo - 04/11/2018 AccorHotels certified review
« Mr »

As usual, received very well by staff: Rachel and Jean Philippe. Good room and personal touch at Reception. Love the building: history and character. Much better than the Ibis experience I had recently.

Tim H. Couples - 01/11/2018 AccorHotels certified review
« A comfortable and well run hotel »

I've stayed here several times and I'm always given a great welcome. The rooms are comfortable with a very good bed. Breakfst is rather expensive.

Marie G. Business - 22/10/2018 AccorHotels certified review
« Clean, efficient and welcoming »

Nothing much to say, perfect stay for a business trip. The staff was friendly and helpful.

Marc L. Friends - 22/10/2018 AccorHotels certified review
« Nice stay in Troyes »

From arriving till we left the hotel , all went very well. Rooms were spacious and quiet. Breakfast was complete, all you wanted. Definitely an address to return to.

SP73 Family - 20/10/2018 TripAdvisor review
« hotel superb, but not 4* »

hotel superb, comfortable large rooms, nice breakfast, but not a four Star standard.unfortunately also the service was not even on four star level. I sleeped in different countries in hotels of the Accor group, I was really disapointed, and all this happend in the home country of this group... by the was, as a Top Status guest I could expect more, but there was really nothing...sorry

Stuart P. Couples - 18/10/2018 AccorHotels certified review
« Mr »

Nice room. Knew there was no restaurant but only two close at hand (not 3). One was rubbish. Nice hotel but completely lackobg in character. Sorry. No buzz. Mostly overnight travellers.

James A. Couples - 17/10/2018 AccorHotels certified review
« A problem free comfortable stay »

A well managed hotel with clean comfortable rooms and helpful staff. It is conveniently located near the center of Troyes

Dc Couples - 13/10/2018 AccorHotels certified review
« An excellent hotel »

Pleasant check in, nice room, good breakfast and secure parking - all at a fair price

A R. Couples - 09/10/2018 AccorHotels certified review
« Pleasant overnight stop on drive from north to south »

A good location for visiting the town. An excellent, courteous and friendly welcome from the receptionist who also dealt very tactfully with some noisy neighbours in an adjoining room. (sound proofing could be better!)

Mr D. S. Couples - 02/10/2018 AccorHotels certified review
« mr hdavid smit »


Ian J. Couples - 27/09/2018 AccorHotels certified review
« Mr & Mrs J. »

Good clean accommodation and friendly staff

Martin S. Couples - 26/09/2018 AccorHotels certified review
« Clean and tidy hotel with friendly and professional service »

Short stop over on drive back from Italy so ideal stopover. Clean and tidy hotel with friendly and professional service

Robert B. Couples - 21/09/2018 AccorHotels certified review
« Very comfortable and convenient for the centre of the town »

The room was ready on arrival and very comfortable. Parking was secure. Hotel was very conveniently situated

Dvid S. Couples - 15/09/2018 AccorHotels certified review

roomsits here/staff very good breakfast very poor on last 2 visits here not good 2nd occation hot food very cold I have already reported on previous occation

Caroline F. Couples - 14/09/2018 AccorHotels certified review

Excellent service and friendly and helpful staff

Sheila R. Couples - 13/09/2018 AccorHotels certified review

We really enjoyed ourselves and the greeting from the receptionist was friendly and very informative.

Couples - 13/09/2018 TripAdvisor review
« Good location, lovely hotel. »

Very spacious room, with comfortable large bed. Good breakfast with helpful hard working staff. Our 2nd floor room overlooking walkway was a little noisy. A higher floor may be quieter or maybe a room at the front next time?

Anrew F. Couples - 12/09/2018 AccorHotels certified review

great location, nice room and very freindly service. will stay there again

Belinda Couples - 10/09/2018 AccorHotels certified review
« Very satisfactory overnight en route »

This is a very convenient stopping point on our journey back to London. Staff are helpful and polite. Rooms are basic but sufficient. We don’t have the hotel breakfast as it’s quite pricy for a rather dull offering in an antiseptic environment. Easy access to parking is a real plus

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