Mercure Troyes Centre Hotel 4 stars

TripAdvisor rating 4.5/5 747 reviews
Mercure Troyes Centre Hotel
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Room 1

Number of guests
Children's age
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Hotel extras

  • In the city center, 10 minutes from factory outlet stores

  • A building with character

  • Paying private garage

  • 3014 sq. ft. (280 m²) of meeting space

  • BeIN SPORTS channels

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 9.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000
troyes
france

Tel: +33325462828

Fax: (+33)3/25462827

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 160.02km / 99.43 miles

  • By plane

    PARIS ROISSY CDG At 180km / 111.86 miles

  • By helicopter

    BARBEREY At 5km / 3.11 miles

  • By car

    DIJON A26 EXIT 33 At 12km / 7.46 miles

  • By car

    PARIS A5 EXIT 20 At 12km / 7.46 miles

  • By car

    REIMS A5 EXIT 20 At 12km / 7.46 miles

  • By train

    TROYES At 1.5km / 0.93 miles

GPS :48.292657, 4.079443

Our accommodations

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Junior Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Duplex Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

COTTON BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 137 m²

  • Maximum capacity: 140 people

Find out more
Mercure Troyes Centre Hotel Meeting Room

Our guest reviews for
Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,409 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

747 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Mr

Customer review rating 4.6/5

Johannes A. K. Business - 05/05/2019 AccorHotels certified review

Comfortable, friendly, helpful staff at reception. Very convenient location.

Dear JOHANNES k., We very much appreciate your comments regarding your stay in our establishment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Pleasant and enjoyable.

Customer review rating 4.6/5

F. Couples - 05/05/2019 AccorHotels certified review

As usual the staff were excellent and the room as it expected ie clean, warm with a comfortable bed. It was an ideal break from a long journey. The secure parking was a bonus.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

A well managed hotel

Customer review rating 4.6/5

James A. Couples - 03/05/2019 AccorHotels certified review

We have regularly stayed at this hotel over a number of years. The hotel is well managed. The rooms are always clean and comfortable, The bathrooms have walk-in shower and are well lit. Troyes is an attractive old town with many half timbered buildings and other interesting features. The hotel is in easy walking distance of the old town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

Pleasant city center experiencs

Customer review rating 4.6/5

Mke M. Couples - 01/05/2019 AccorHotels certified review

One night only.quiet hotel well positioned.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

mixed

Customer review rating 4.6/5

Barry L. Couples - 24/04/2019 AccorHotels certified review

As a wheelchair user I found the room was very good but unfortunately access to and from the underground car park was extremely difficult. Disabled parking at ground level is much needed.

Customer review rating 4.6/5

Michèle S. Couples - 23/04/2019 AccorHotels certified review

We were disappointed from our experience. We did ask for a quiet room and receive a room on the first floor above the entrance door (noisy at night) plus the external light outside. Therefore my husband did nor properly rest. The breakfast buffet was also not up to our expectations (eggs left were overcooked) limited choice. We are used to stay at Mercure Macon and so far our experience there has been very good.

It was perfect for what we wanted

Customer review rating 4.6/5

James F. Families - 21/04/2019 AccorHotels certified review

On route back from the mountains, we just needed somewhere comfortable for one night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

A very pleasant stay

Customer review rating 4.6/5

Dc Couples - 21/04/2019 AccorHotels certified review

The hotel is well appointed and convenient. Staff were very pleasant.

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel
Customer review rating 4.6/5

Anonymous Families - 14/04/2019 AccorHotels certified review

Excellent welcome late at night

Mr Rex S.

Customer review rating 4.6/5

Rex S. Couples - 13/04/2019 AccorHotels certified review

The room was great we would give that 10 or 10. There were no English teas or ordinary milk in the room bar. Tea with coffee milk is not good No English newspapers which is not good bearing in mind you have a good number of guests from the UK . Regards Rex S.

Friendly and welcoming

Customer review rating 4.6/5

Andy M. Families - 12/04/2019 AccorHotels certified review

It is exactly what we need for a family of 3

Dear Mister M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

ras

Customer review rating 4.6/5

Non Couples - 08/04/2019 AccorHotels certified review

absence

Really impressive

Customer review rating 4.6/5

Mike O. Couples - 28/03/2019 AccorHotels certified review

Great hotel. The staff make the difference. The lady at breakfast was particularly worthy of mention.

Dear ANDREW MICHAEL FRANK o., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Pleasant stay

Customer review rating 4.6/5

Anonymous Couples - 26/03/2019 AccorHotels certified review

This is a well managed hotel with friendly and helpful staff. It is conveniently located near the centre of town and has secure parking.

Dear JAMES A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

A most enjoyable stay at your hotel.

Customer review rating 4.6/5

A. S. Families - 24/03/2019 AccorHotels certified review

The two nights at your hotel were most comfortable and refreshing. The breakfast was very good and ample. Service is of a pleasent high standard. We are looking forward to our next visit.

Dear ANGELO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Very good, pleasent staff, easy procedures

Customer review rating 4.6/5

Mike Couples - 23/03/2019 AccorHotels certified review

Car parking was good, room excellent and staff extremely helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel
Customer review rating 4.6/5

Andrew M. Couples - 18/03/2019 AccorHotels certified review

Underground garage door not working again

mr

Customer review rating 4.6/5

Ja K. Business - 18/03/2019 AccorHotels certified review

Very satisfactory. was received well by Rachel at reception as usual. liked room.

Dear Mr K., Thank you for your feedback, it is always a pleasure to welcome you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

Very good

Customer review rating 4.6/5

Eric B. Business - 18/03/2019 AccorHotels certified review

Stayed many times now , always very happy.

Dear Mr b., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel

Great overnight stay on way to Alps

Customer review rating 4.6/5

Martin Families - 17/03/2019 AccorHotels certified review

Really good hotel and at a reasonable price. Very happy with the rooms and service. We also had a look around Troyes before we left which was very impressive, nice town and good restaurants.

Dear MARTIN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel
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