Hotel - Mercure Troyes Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Troyes Centre Hotel

4.5/5 678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00 except on sunday

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

  • 71 rooms
  • 70 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,021 reviews

Our guest reviews for Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 678 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dvid S. Couples - 15/09/2018 AccorHotels certified review

roomsits here/staff very good breakfast very poor on last 2 visits here not good 2nd occation hot food very cold I have already reported on previous occation

Caroline F. Couples - 14/09/2018 AccorHotels certified review

Excellent service and friendly and helpful staff

Sheila R. Couples - 13/09/2018 AccorHotels certified review

We really enjoyed ourselves and the greeting from the receptionist was friendly and very informative.

Couples - 13/09/2018 TripAdvisor review
« Good location, lovely hotel. »

Very spacious room, with comfortable large bed. Good breakfast with helpful hard working staff. Our 2nd floor room overlooking walkway was a little noisy. A higher floor may be quieter or maybe a room at the front next time?

Anrew F. Couples - 12/09/2018 AccorHotels certified review

great location, nice room and very freindly service. will stay there again

Belinda Couples - 10/09/2018 AccorHotels certified review
« Very satisfactory overnight en route »

This is a very convenient stopping point on our journey back to London. Staff are helpful and polite. Rooms are basic but sufficient. We don’t have the hotel breakfast as it’s quite pricy for a rather dull offering in an antiseptic environment. Easy access to parking is a real plus

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Professional »

Met expectations

Paul Couples - 31/08/2018 AccorHotels certified review
« Great location »

Easy to find, quick check in, large modern room. Car park secure but limited spaces available. 5 minute walk to city centre , sites and al fresco eating. Beautiful lively town with lots of ancient buildings and a lively atmosphere. Good plentiful breakfast.

Don P. Couples - 29/08/2018 AccorHotels certified review
« A refreshing short break »

The staff were welcoming, as always, and the room was delightful.

DonPageDownley Couples - 29/08/2018 TripAdvisor review
« Once again, a lovely stopover. »

The staff as delightful as ever and our room was charming. This is a lovely hotel near to the centre of this beautiful city. We have regularly stayed at this hotel for many years and the standard has remained high.

P. Couples - 28/08/2018 AccorHotels certified review
« Brilliant hotel »

Relaxing, professional and efficient staff and services Would highly recommend this hotel

Patrick F. Couples - 25/08/2018 AccorHotels certified review
« A very warm welcome to a very comfortable hotel »

Very satisfied with all aspects, except for the lack of restaurant for lunch/dinner. The reception staff and bar staff were kind and accommodating.

Rachel Families - 24/08/2018 AccorHotels certified review
« One night stay »

We enjoyed a pleasant stay at the Mercure Troyes, the hotel is short stroll to the historic centre, and its shops, bars and restaurants. The room was lovely, as a family of 3 we stayed in a junior suite, which was very spacious. The lighting was slightly odd as to have the wall lights on by the sofa the main light right over the child bed was also on .... so we had to sit in the dark while waiting for our son to get off to sleep! The room was quiet though, and thick curtains meant we all had a sleep in!

R G. Couples - 24/08/2018 AccorHotels certified review
« Good quality hotel without restaurant. »

Good quality accommodation with good breakfast. There was charge for underground secure parking (not clear on arrival if this ws necessary but it seemed sensible in an urban area with parking restrictions). It would have been good to have been notified about this in advance. No instructions given on where to park on arrival. (Hotel entrance is right on a road). Later discovered you could park temporarily at rear. I had not realised there was no restaurant in the hotel, altho there are restaurants next door (not really to our liking). A lot of the other restaurants in Troyes were closed as it was August. Generally lack of information in the room on the town. I would probably not stay again but, as usual, look for a Novotel (sister comapany) for an overnight stay (these are usually near motorway and with an OK restaurant).

A B. Couples - 20/08/2018 AccorHotels certified review
« The experience was good, and the staff very helpful »

I booked online and had difficulty changing the number of guests. We arrived and the reception sorted the problem with no fuss. The design of the room was very comfortable although we found the bed a little too hard. The other disappointment was the scrambled egg at breakfast and although we were there before 8 am looked very over cooked and dry.

Matt Couples - 19/08/2018 AccorHotels certified review
« great one night stopover »

nice hotel, good location, very helpful and friendly staff

anthonykU9508ZA Couples - 18/08/2018 TripAdvisor review
« Amazing hotel »

We stopped at this hotel while visiting the amazing city of Troyes. The hotel really couldn’t have been any better. The car park and check in was a pleasure. The room was clean and comfortable and the staff were really helpful, professional and friendly. Thank you.

Jward Families - 13/08/2018 AccorHotels certified review
« Great hotel, helpful staff & great location »

Great hotel. The staff helped keep our bikes safe, within the hotel, and allowed us to park directly outside - the roof box wouldn’t allow us to use the underground car park. Love the coffee machine in the room. This is the 3rd time we’ve stayed here (family room) on our way to the alps. We’ll definitely be back next year. (Only slight criticism, is the breakfast could be better)

Kim R. Couples - 13/08/2018 AccorHotels certified review
« Comfortable but under staffed. Good location. »

The hotel, staff and parking arrangements were very good, however the breakfast was far too expensive and there was nowhere near enough coffee for the number of people present. The bar was not open in the evening, we were told that there was no one available, why ?

Mark K. Couples - 11/08/2018 AccorHotels certified review

Lovely hotel, great location and friendly staff

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