Hotel - Mercure Troyes Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Troyes Centre Hotel

4.5/5 652 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 9  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00 except on sunday

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

  • 71 rooms
  • 70 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,878 reviews

Our guest reviews for Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 652 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 19/07/2018 TripAdvisor review
« Excellent Hotel and Staff »

Greeted by the gentleman on reception who’s English is Excellent, he was Very professional and welcoming. We were in our room in no time. Love advanced check in / check out facility. Rooms and hotel itself we can not fault. Breakfast top notch, fresh orange juice amazing. Our dog was welcomed as well, which put our minds at rest. Thank you...we wil only use Mercure Hotels now and recommend you to our family and friends.

Couples - 16/07/2018 TripAdvisor review
« Excellent hotel in central location »

We received a warm welcome from the reception desk staff and were able to park in a quiet street near the entrance to unload our luggage before parking in the hotel's nearby underground car park. The town centre with its pavement cafés and restaurants is a short walk along the picturesque riverside. The room was very comfortable and spacious and we had a good breakfast before continuing our journey.

Anthony B. Couples - 15/07/2018 AccorHotels certified review
« Lovely overnight stay »

Overall good experience but the room was not properly serviced before our stay. Tissues box was empty Insufficient supplies of tea, coffee and milk Not happy with paper cups

Jane T. Couples - 10/07/2018 AccorHotels certified review
« Modern hotel centrally located and with parking »

A 1 night stay on our way home from the French Grand Prix at Paul Ricard Provence. After a long drive this hotel perfect for an overnight stay on the way to Calais. Plus points are the secure parking with a car full of wine, the spacious room and proximity to the town centre and restaurants. Staff were welcoming and informative. Only quibble was the lack of toiletries which meant we had to delve into our luggage. Would definitely stay again on this sort of trip

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Comfortable and convenient »

We had a pleasant stay. Comfortable room with most facilities available. Good private parking arrangements.

Schotje Business - 07/07/2018 AccorHotels certified review
« Very good stay »

Nice hotel vey good breakfast enough available despite the many quests.

Mike C. Couples - 04/07/2018 AccorHotels certified review
« Looking Forward to Next Visit »

We used this hotel as an overnight stop to Avignon and later return to Calais.we have used this facility several times and are always very pleased with all aspects of our visits. Due to unexpected delays in Lyon by the time of our arrival the car park was fully booked and an alternative was suggested nearby which was fine.One minor point is that there does not appear to be an English channel on TV (BBC world service not available)

Bren B. Couples - 02/07/2018 AccorHotels certified review
« Great stopover to explore Troyes »

Great central location with easy secure parking. Member of staff at reception was very polite and helpful. Room spacious, clean and comfortable. Nice having a Nespresso coffee machine. Have stayed here a few times and it never disappoints. Will be staying here again.

Jackie Families - 02/07/2018 AccorHotels certified review

Comfortable, it was a one night stop between journeys.

Robert G. Couples - 01/07/2018 AccorHotels certified review
« Comfortable hotel, breakfast ok but not good to put eggs and bacon in same warmer for vegetarians. »

Great location and easy to find. Nice room and pleasant staff.

Anonymous Families - 26/06/2018 AccorHotels certified review
« Excellent from the moment of arrival. »

Thoroughly enjoyable hotel and location.

Simon F. Couples - 22/06/2018 AccorHotels certified review
« Dreadful decor, hotel looks like a bordello, Ibis Styles much better in every way, and cheaper! »

Disappointment. I thought that paying a 50% premium over Ibis Styles would be worth it. It wasn't. Ibis Styles has a more pleasing decor, more of a buzzy atmosphere, as good a breakfast and helpful polite staff. The only point of superior difference Mercure has is a larger bathroom, not stocked with luxury toiletries however. I don't mind obvious money saving methods at Ibis Styles, you get what you pay for and more - but at a supposedly four star hotel? Mercure needs to up its game and change that ghastly decor!

Trevor A. Couples - 14/06/2018 AccorHotels certified review
« Excellent Hotel &Location »

This is my second stay in this hotel and was excellently, The rooms are large and clean and. breakfast was a good choices. Good location for city centre restaurants.

P. Couples - 13/06/2018 AccorHotels certified review
« Excellent Hotel »

As always brilliant relaxing stay, very professional and kind staff members, fabulous breakfast. In a pleasant room. Thank you

Andrew M. Couples - 07/06/2018 AccorHotels certified review
« As always very happy with our stay »


Adrian K. Solo - 30/05/2018 AccorHotels certified review
« mr »

As usual, i was received well by receptionist Philip and was given my usual room, no 208, a spacious, quiet room, clean and pleasant. My car was parked in the garage. The situation of the hotel is favourable, on the edge of the old town. My booking was by telephone; I spoke to Rachel who is always helpful and professional.

Brian -. U. Couples - 20/05/2018 AccorHotels certified review
« Mercure Troyes certainly met our expectations. »

The hotel is close to the city centre offering a good array of restaurants, bars and the "sights to see". Our room was in good order, with plenty of space and a comfy bed. The "on-site" underground car park is easy to access and secure (chargeable). The breakfast choice is extensive and excellent.

Nickel Couples - 01/05/2018 AccorHotels certified review
« Lovely staff, shame about the decor »

The staff were charming and helpful and everything functioned well, but the decor throughout the hotel was so depressing , brown, burgundy and grey, that it was not a place that we could relax in.

Rj Families - 29/04/2018 AccorHotels certified review
« Excellent base for Troyes »

Good room with a view. Staff very helpful with no language barrier.

Bruce U. Couples - 19/04/2018 AccorHotels certified review
« Always a great stopover »

We have stayed here on many occasions and it is consistently good. Rooms are comfortable and fairly spacious. The bathrooms are rather spartan with a tiny block of soap and a liquid that doubles as an all round ‘wash’ including shampoo. We have learnt to take our own. Breakfast is very good, self service with much choice. Secure parking at a charge of 10eu. It is a short walk with from the town centre with plenty of choices of restaurants.

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