Novotel Lille Centre Gares Hotel 4 stars

TripAdvisor rating 4.0/5 868 reviews
Novotel Lille Centre Gares
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Hotel extras

  • Contemporary restaurant with terrace

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m) away

  • Fitness room and indoor play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000
lille
france

Tel: +33328386700

Fax: (+33)3/28386710

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSPOLE :   LILLE FLANDRES

  • TRANSPOLE :   M1 M2 LILLE FLANDRES

  • TRANSPOLE :   T1 T2 LILLE FLANDRES

  • By plane

    LESQUIN At 7km / 4.35 miles

  • By train

    LILLE FLANDRES At 0.2km / 0.12 miles

GPS :50.634167, 3.07411

Currently, close to our hotel

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Espace Le Carré, visit

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The Jardin Écologique du Vieux-Lille, visit

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The Chocolate Line, the chocolaterie of Dominique Persoone

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Salvador Dali, exhibition

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Nimble fingers in honour of the glory of God, exhibition

From 01/07/2018 to 30/09/2019

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Images of lace, exhibition

From 03/08/2018 to 30/09/2019

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Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open space perfect for relaxation, with a warm ambience typical of the North. For a business meeting or a drink with friends at the bar or on the terrace, we have everything you need to enjoy a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 15 m²

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

868 reviews

Warm welcome for this Hotel located close to Lille Flandres station

TripAdvisor rating 4.0/5

DeniZinho Business - 14/04/2019 TripAdvisor review

Good hotel, friendly staff, nice bar and restaurant. Good food, with a wide choice of beers and alcohols and right recommendations from barman! Handy location for train travelers. Only 10 minutes walk from beautiful city center.

Poor, third rate and no management

TripAdvisor rating 4.0/5

Andrew G Business - 08/07/2018 TripAdvisor review

Middle of summer and the hotel decide to refurbish their air conditioning system. Not only is there no air conditioning but instead of telling you when you are checking in the hotel seem to think that if they don't tell you then maybe you will just not notice! After I had unpacked and did notice then when I called down to reception the lady said - well I can move you to another hotel. It was too late so I had a hot sweaty night in a noisy room. No point complaining to Accor as they do not care as i have learnt from past experience. Must remember to try to go to the smaller hotels where there is a chance of them caring a little.

Dear Andrew, Thank you very much for taking the time to let us know about your experience at the Novotel Lille Centre Gares. Our staff is sorry to hear that your stay did not go as expected and expresses its sincerest apologies for both the air conditioner being refurbished during your stay but also for the way the situation was handled. Auxiliary fans, as well as other items, can be borrowed from the reception upon request. If you encounter any issues during a next stay, please don't hesitate to let us know so we can fix it and provide you with a better quality service. At Novotel, your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel close to station and city center

TripAdvisor rating 4.0/5

DeniZinho Business - 25/12/2017 TripAdvisor review

Welcoming staff, good breakfast, good rooms, walking distance from beautiful city center (Grand place, place du theatre...). Many excellent restaurants close-by, walking distance as well. A riskless choice !

Trip to the Euros

TripAdvisor rating 4.0/5

RJM1968 Family - 06/07/2016 TripAdvisor review

Excellent service from the staff at the Novotel, they helped with any of our queries especially around car parking and where to go within Lille, we really enjoyed our stay. It is close to the Centre which was also good for our particular trip.

Dear RJM1968, We are glad to read that you enjoyed staying at the Novotel Lille Centre Gares and we were actually happy to help you during your stay. We hope to see you again ! Kind regards Sarah

Friendly hotel near the train stations

TripAdvisor rating 4.0/5

DarkHorseParis Couples - 20/04/2016 TripAdvisor review

Very helpful and friendly reception. Room service was nice food and well presented. Breakfast typical Novotel, the risk is to eat too much! Old-style Novotel room was clean and quiet and we got an upgrade. Hotel well situated for the two main train stations and walking distance from town centre. But the area immediately surrounding the hotel is not very lovely.

Dear Sir or Madam, We thank you for your nice comment. We are so glad to read your satisfaction, it is a real pleasure to know that you enjoyed your stay with us. We hope to be lucky enough to welcome you again ! Sincerely yours Sarah

Too expensive

TripAdvisor rating 4.0/5

pekal2015 Business - 29/04/2015 TripAdvisor review

The hotel is far to expensive for the experience offered. The room I had was ok though but definitely not clean. The carpet need a proper cleaning. But far the worst is the breakfast, too sweet and the hot food is not even warm. The quality of this Novotel hotel is nothing compared to Other Novotel hotels in Asia. The people at the frontdesk though were very polite and helpful. I am sorry to say but it most likely that I will not return to this hotel. PK

Dear Guest, We thank you for having taken time to announce us your opinion concerning your stay in Novotel Lille Centre Gares. We are sorry the the level of the service was not up to your waits, and we ask you to accept our most sincere excuses. Lookin forward to the pleasure to receive you again in our hotel. Yours Valériane

Overall Good!!

TripAdvisor rating 4.0/5

CafeGreek Family - 03/04/2015 TripAdvisor review

Stayed here in Feb 15 with my family there was a group of 9 including small children, therefore was booked in advance and requests also put in well in advance. However the overall customer service lets them down, as requests were not sorted in advance. Had issues with one of the reception staff, whos grasp of English was not great. Rooms were big however we were allocated the 7th floor which whilst spacious the bathroom is yet to be renovated. Also foul smell in corridors like rotting gutters and also in some of the rooms dooes not help as there is a gym there, avoid the 7th floor. Breakfast was good and location is ok, however you do have to go passed the train station which has many tramps, beggars etc. Would stay again however they really need to improve there customer service and also there English. Saying that one member was staff Asma was excellent and tried her best when I had issues with here other colleague whom was the responsible and was not helpful at all.

Dear CafeGreek, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry aht your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valériane

Visit to Lille

TripAdvisor rating 4.0/5

nickl433 Business - 24/03/2015 TripAdvisor review

Very comfortable hotel in perfect location for the train stations and easy access to the town centre . Unfortunately my colleague had to book elsewhere because of poor parking options.............quite pleasing to have superior levels of service compared to the poor service I am accustomed with from some of the Parisian hotels .

Dear Nickl433, We thank you for having chosen the Novotel Lille Centre Gares as your stay in our beautiful city ! We are delighted that your stay pleased you and would be delighted to welcome you again during your next passage in Lille ! Sincerely, Valériane

Excellent

TripAdvisor rating 4.0/5

Traveller9999999 Family - 18/02/2015 TripAdvisor review

Was surprised by how good this hotel was. It's conveniently close to the two main stations in Lille as well as the town centre. Comfortable, quiet rooms, a good bar and an excellent breakfast, as well as Wifi that actually works, properly, and free of charge.

Dear Guest, It is very considerable to read your comment, thank you very much ! Hoping to welcome you during your next stay in Lille, Best Regards Valériane

Stopover

TripAdvisor rating 4.0/5

61Anon Solo travel - 11/10/2014 TripAdvisor review

Very helpful and welcoming receptionist. Unfortunately being a Sunday the restaurant was closed, but a small selection of food was available in the café/bar. Was given the option of a room with a bath or shower.

Dear Guest, Thank you very much for your very good comment, further to your stay in the Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope have the pleasure to welcome you very soon, Kind Regards Valériane

Lille Xmas 2013

TripAdvisor rating 4.0/5

Alan F Family - 18/12/2013 TripAdvisor review

Great hotel to stay in, close to all amenities, clean, helpful staff. One (very) minor gripe would be the layout of the eating area - chaotic at breakfast time, but could be much better with just a few small changes

Good location, friendly and helpful staff and good breakfast

TripAdvisor rating 4.0/5

JND1964 Friends getaway - 06/11/2013 TripAdvisor review

I would definitely recommend this hotel when in Lille. It was just behind Lille Flandres and Lille Europe station. The staff is friendly and helpful. However, I needed to convince them (with proof), that I was entitled to a welcome drink with the Accor Silver Card, as well as the late check out in case of availability. But they accommodated both requests without problems. It was only a question of training and I can't blame the staff of the front desk for that

below average

TripAdvisor rating 4.0/5

747kees V Family - 23/10/2013 TripAdvisor review

Service by staff was fine. Our booking for a family of 4 was in their system a booking for 2 adults. No probleem, the room had a sleepcouch. perfect for the kids. The real probleem was the airco in the room. it was just to hot, even with the thermostaat set on the lowest, it stayed verry warm in the room. We all had a bad night. That combined with the tact that the hotel is nothing special and the roomprice makes it not a hotel tot return too.

Good location

TripAdvisor rating 4.0/5

SCDG415 Business - 24/06/2013 TripAdvisor review

The location was right next to Lille Europe train station which was excellent because I walked from the train station to the hotel. It is walking distance from all the main downtown attractions. The hotel has a computer in the lobby which was great because I didn't bring my laptop and needed the internet.

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