Hotel - Novotel Lille Centre Gares
Novotel Hotel Novotel Hotel

Novotel Lille Centre Gares Hotel

4.0/5 844 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30/19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

  • 96 rooms
  • 81 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 15 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,016 reviews

Our guest reviews for Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 844 reviews
Alex Solo - 08/02/2019 AccorHotels certified review
« Great service »

Really pleased with my stay and backed up why choosing Novotel (and Accor) is a good choice. Arrived early and there was no issue with my room being available. This really helped me out, allowing me to spend more time with family, getting an earlier train to another town. I am ever so grateful for this. All staff friendly, from reception, to the cleaners and bar staff. Comfortable room. Good temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We are so very happy to read your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive such positive feedback! I will be sure to share your comments with our team for this feedback will serve as an encouragement to all. We are glad to know that checking in early allowed you to further enjoy your stay and the company of your family! Thank you again for sharing your experience, and we hope you will give us the chance to further improve your opinion of us during a next stay in Lille. Sincerely, Paula

Shelley Business - 29/01/2019 AccorHotels certified review
« Madame »

It was a nice stay, however I could not believe how expensive the stay was as the room was nice but not what i expected for the price, but this may be due to the fact it is central to lille and 100m from the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Firslty, I would like to thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that the room was not to your liking, please allow me to express my sincerest apologies. A renovation project is being worked on in order to address this. At Novotel, we strive to provide a superior guest experience, therefore your feedback is very important to us! We appreciate your sharing your concerns and it is our hope that you will visit us during a next stay so that we can improve your experience. Sincerely, Paula Front Desk

S S. Families - 21/01/2019 AccorHotels certified review
« WE in Lille »

The reception area looks great... but the shower gel / shampoo was empty, the breakfast didn't quite deliver to it's claim either, the pancake machine wasn't working...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. Firstly, I would like to thank you on behalf of the reception staff for your kind review. I have informed the floor staff of the issues occurred during your stay so as to keep it from happening again. On the other hand, I am sorry that your experience with the Gourmet Bar did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel, we strive to always provide a superior service for every customer. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to improve your opinion of the Novotel. Sincerely, Paula Front Desk

James P. S. Solo - 16/01/2019 AccorHotels certified review
« Centrally located hotel, plush rooms and facilities. »

I enjoyed the location of the hotel, especially the quick walk through to Lille Flanders station and the Euralille Centre. The room was lovely, separate toilet and shower rooms, tea and coffee making facilities which were stocked up well and a good sized fridge. Bed was very comfortable and there was a cool seating area under the television. Good array of channels available. I could not say anything had about my experience. The fact that Novotel still choose to provide a select number of rooms for smokers is to be commended against the general trend by a lot of chains not to do so

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to feedbacks such as the one you have left us! I will make sure the staff reads your comments for I am sure this feedback will serve as an encouragement. Indeed, we strive to continuously improve the quality of our services. Being located near the train stations, the shopping mall and the old city center, the Novotel Lille Centre Gares is a great choice for business man and tourists alike. As you have stated in your comments, all our rooms are equipped with a fridge as well as having coffee and tea made available. Furthermore, two smoking rooms are available under request for those who wish to book it. Thank you again for sharing your experience at the Novotel and we hope your next visit will be as pleasant as this one. Sincerely, Paula Front Desk

Anonymous Business - 16/01/2019 AccorHotels certified review
« Pleasant stay »

The staff at the reception was extremely friendly. Warm thank to them. The stay was very positive from the start.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., It is us who thank you for you kind comments regarding your stay at the Novotel Lille Centre Gares! Here at the Novotel, we strive to continuously please our guests. Therefore, it is always a pleasant surprise to receive such positive comments. We hope to see you again during a next business trip to Lille in hopes to further improve your opinion of the Novotel and its staff! Thank you again for your warm review. Sincerely, Paula Front Desk

J.a. Families - 08/01/2019 AccorHotels certified review
« Excellent spacious Family Suite »

Lovely cozy athmosphere few minutes walking distance to town Center. Parking nearby, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. I will share your comments with our team for I am sure that this feedback will serve as an encouragement to all of our staff. In fact, our main goal is to continuously improve the quality of our services. As you have mentioned on your comment, we are located in between the two train stations and at walking distance from several tourist locations such as the old city center. EFFIA's garage being situated less than 30 meters away from the hotel, it is of easy access and allows you to enjoy the city and your stay without having to worry about parking. Thank you again for sharing your thoughts and we hope your next visit will be as enjoyable as the previous one. Sincerely, Paula Front Desk

Adam W. Families - 06/01/2019 AccorHotels certified review
« Great location with nice amenities »

The four of us slept comfortably in our room. The staff was very helpful and we enjoyed some quiet time in the bar area playing games. The hotel is a short walk to the heart of Lille.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Please accept our most sincere thanks! We very much appreciate the comments you have left regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive such positive feedback after a clients departure. I will be sure to share your comments with our team. Our staff strives to continuously improve the quality of our services, therefore, it is a pleasure to know we have succeeded in making you and your family feel welcome. I am glad to read that you enjoyed our game options available for all ages at the hotel hall and at the bar. Thank you again for sharing your experience, we hope to see you during your next visit to Lille. Sincerely, Paula Front Desk

Ghislaine D. Families - 06/01/2019 AccorHotels certified review

Very good welcome, clean practical room, if a bit hot. The disappointing side was the car park next to the hotel we were advised to use, as the e-mail we received prior to arrival read that a minimum stay of 24 h was 10.10 EUR, however, we ended up paying a whole week-end's worth, ie 20 EUR even though we arrived on Friday at about 3:30 pm and left around 7:00 the next morning. It was less than 24 hours. We thought we were well in the 10.00 EUR mark. Badly explained on the email and disappointing. It felt like a bit like a rip off. It's a shame. The hotel itself was good.

P H. Families - 05/01/2019 AccorHotels certified review
« Ideal for visiting the Christmas Market »

Clean spacious rooms, comfortable beds, great showers, welcoming, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Please allow us to thank you for the kind comment left after your stay at the Novotel, we very much appreciate it. It is always a pleasure to receive positive feedback! I am sure that these observations will serve as an encouragement to our team, as we strive to continuously improve the quality of our services. As you have amiably said, we are located near several touristic locations, such as the Place Rihour, where the Christmas market was located, making the Novotel ideal for guests who wish to visit the old city center. We are glad to read that our rooms and its amenities as well as the service provided by our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Front Desk

Lynn Friends - 04/01/2019 AccorHotels certified review
« New Year Trip »

Everything was perfect. Staff exceptionally lovely.

Paula P. Friends - 04/01/2019 AccorHotels certified review

Very good service. Lovely staff and very good breakfast and food in general.

Nicola E. Families - 01/01/2019 AccorHotels certified review
« Mrs n E. »

We enjoyed our stay. Staff very helpful and friendly. Overall all room was comfortable but very hot and hard to cool down. We only had 1 bottle of water between 3 people which was very poor and strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., Fisrt of all, allow us to thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. That being said, I am sorry that your experience did not meet your expectations. Please rest assured that we have taken the appropriate measures to address the problem you have encountered. During a next stay, don't hesitate to let us know as soon as you realize these problems so that we can work on fixing them immediately. Once again, we appreciate you sharing your concerns and hope that you will give us the opportunity to make it up to you during a next stay. Sincerely, Paula Front Desk

Ef Families - 26/12/2018 AccorHotels certified review
« Christmas Market »

Hotel and personnel are OK. But we were not happy about the breakfast. There was not enough choise, the buffet was not filled on time, we were looking for bowls and cups.

Andy Couples - 24/12/2018 AccorHotels certified review
« Superb staff »

Room was good. Staff were excellent a credit to the company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to leave a comment about your stay at the Novotel. It is always a pleasure to receive such great feedback. I will be sure to share your comments with our team so that this can serve as an encouragement to all. Here at Novotel we strive to continuously improve the quality of our services, therefore, comments such as yours are always welcome. Thank you again for sharing your experience and we hope to welcome you once again during a next stay in Lille. Sincerely, Paula Front Desk

Jasper Business - 16/12/2018 AccorHotels certified review
« Oke »

Good room with comfortable bed excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Firslty, we would like to thank you for taking the time to write a comment regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I have shared your comments with our team and they were very pleased. I am sure that this feedback will serve as an encouragement for our staff, as we strive to improve the quality of our services daily. Thank you again for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Front Desk

Simon R. Couples - 13/12/2018 AccorHotels certified review
« Good hotel in Lille »

Good hotel in Lille. Staff all very helpful, happy and friendly. Good standard of room and breakfast. Good location next to station and short walk to town centre.

A G. Business - 13/12/2018 AccorHotels certified review
« Pleasant atmosphere »

The stay was fine. The staff were very pleasant and helpful and were the most positive point on the hotel. It was a good location and convenient for most thing. Very clean and quiet

Val M. Business - 10/12/2018 AccorHotels certified review

This was a coach group booking and all the guests seem to have enjoyed their stay.

Rm Business - 09/12/2018 AccorHotels certified review
« Tres bon hotel »

impecable

Michelle Families - 04/12/2018 AccorHotels certified review
« Simple convenient family friendly »

Loved the area downstairs with a children's section . The bed was lovely. The room was clean. Breakfast was too expensive. The room was very simple no luxuries which is always nice

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates