Novotel Lille Centre Gares Hotel 4 stars

TripAdvisor rating 4.0/5 884 reviews
Novotel Lille Centre Gares
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Hotel extras

  • Contemporary restaurant with terrace

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m) away

  • Fitness room and indoor play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000
lille
france

Tel: +33328386700

Fax: (+33)3/28386710

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSPOLE :   LILLE FLANDRES

  • TRANSPOLE :   M1 M2 LILLE FLANDRES

  • TRANSPOLE :   T1 T2 LILLE FLANDRES

  • By plane

    LESQUIN At 7km / 4.35 miles

  • By train

    LILLE FLANDRES At 0.2km / 0.12 miles

GPS :50.634167, 3.07411

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open space perfect for relaxation, with a warm ambience typical of the North. For a business meeting or a drink with friends at the bar or on the terrace, we have everything you need to enjoy a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 15

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,476 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

884 reviews

good value.

Customer review rating 4.4/5

Ken Solo - 14/08/2019 AccorHotels review

enjoyed my time there. close to stations and centre of town. everything worked except room cooling.

Customer review rating 4.4/5

Anonymous Families - 12/08/2019 AccorHotels review

Very nice room and facilities in reception. Welcoming and accommodating staff.

Dear Thomas W., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

prima

Customer review rating 4.4/5

Mira Families - 05/08/2019 AccorHotels review

prima

Geachte . W., Wij stellen uw opmerkingen over uw verblijf in Novotel Lille Centre Gares erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Marine

Great Hotel literally over a bridge from Gare Lille Flanders

Customer review rating 4.4/5

James P. S. Solo - 04/08/2019 AccorHotels review

Top experience, spacious room with comfortable bed, fridge, safe, shower and bath, TV with English Channels, nice ambience, provision of smoking room, helpful staff, quick check in/out..... What is there not to like?

Dear James Patrick S., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

A welcome surprise to find new comfortable hotel in Lille

Customer review rating 4.4/5

Alan Couples - 03/08/2019 AccorHotels review

Our first stay in Lille for 8 years and we were taken aback to find that we had reserved at the other (older) Novotel in Lille and had to take a taxi back to this newer building a little south of Lille Flandres rail station. It was conviently situated in a district being redeveloped and easy walk to Grand Place. Hotel is modern and we had a spacious room 616 on the 6th floor. Following the Novotel model it had a WC separate from the bathroom. Only downsides were a welcome walk-in shower but with a high step to get into it. Bed was very large though with a soft mattress than I prefer. Otherwise ok

Dear Alan R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine
Customer review rating 4.4/5

Anonymous Families - 03/08/2019 AccorHotels review

We had a good experience, and a warm and wlcoming hostess at the reception

Customer review rating 4.4/5

Zohreh Business - 01/08/2019 AccorHotels review

The hotel was in a quiet environment. clean and Ordered rooms .

Customer review rating 4.4/5

Anonymous Business - 30/07/2019 AccorHotels review

The room was ok and looked clean. However, the breakfast was disgusting (flies in cheese, spills everywhere!) and the reception area smells really bad!

Good Overnight Stay

Customer review rating 4.4/5

Mrs. B. Families - 13/07/2019 AccorHotels review

Enjoyed staying in Lille for one night on the way to Dunkerque ferry.

Dear Andrea B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine (Guest relationship)

professional stay as usual

Customer review rating 4.4/5

G. Business - 11/07/2019 AccorHotels review

Good experience

Dear Patrick G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Convenient, friendly and modern location for overnight stay while travelling

Customer review rating 4.4/5

Alex H. Couples - 09/07/2019 AccorHotels review

Walked to hotel from Lille Europe station (about 10 minutes). Key ready on arrival after using the online check in service. Clean, modern bedroom with plenty of space, comfortable bed and well stocked tea/coffee facilities and minibar. Pleasant bathroom. Friendly and attentive staff in the bar / dining area when had evening meal on site. Good selection of food available at breakfast. Fast Checkout service worked well, and only 3 minutes walk to Lille Flandres station for onward travel.

Convenient and modern facility for overnight stay during long distance train journeys

TripAdvisor rating 4.0/5

AlexH-0314 Couples - 09/07/2019 TripAdvisor review

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Not good or bad.

Customer review rating 4.4/5

Nicu B. Business - 25/06/2019 AccorHotels review

As a concept, a toilet without a sink is not ideal (at least for me). I was charged 60 Euro as a cash deposit, but no minibar in the room. I still have to check if it was balanced out.

Dear Nicu B., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine

Great stay

Customer review rating 4.4/5

Elisa Families - 19/06/2019 AccorHotels review

Very nice hotel, perfectly located, staff friendly and very helpful. Rooms big and clean. All you need xx

Dear Elvy L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Perfect for a business trip midweek or a weekend getaway with friends

Customer review rating 4.4/5

Rachel M. Business - 13/06/2019 AccorHotels review

Pleasant, clean and convenient

Dear Rachel M., Thank you for taking the time to leave a comment following your stay at the Novotel Lille Centre Gares. Our staff thanks you for your very kind feedback! We glad to read that you were satisfied with your stay. In the hopes of welcoming you once more during a next stay in Lille. Sincerely, Paula

Frindly and confortable stay

Customer review rating 4.4/5

Massimo Families - 11/06/2019 AccorHotels review

It was really easy to check in and found a comfortable suite available for upgrade. We had only a short stay but was nice to see a hotel that normally I expected to be more business oriented be able to support a family and have also some entertainment in the hall.

Dear M. Massimo, Firstly, we would like to thank you for taking the time to leave a comment in regards to your stay at the Novotel Lille Centre Gares. We are glad that our staff’s welcome was a pleasant one and that you were happy with the upgrade provided! As you have mentioned, even though our hotel is located near several business spots, many different options of entertainment for a family are provided at the reception, making our hotel an ideal location for both types of stay. In hopes of welcoming you once more during your next stay in Lille. Best regards, Paula

Great location

Customer review rating 4.4/5

James P. S. M. Solo - 11/06/2019 AccorHotels review

The Hotel is literally ‘over the wall’ from Lille Flanders Station Spacious room, comfortable king size bed, fridge and the option of smoking rooms. Staff very helpful, check in and out super quick and pleasant. I can not say that there is anything I don’t like about Novotel Lille Centre Gares! Ausgezeichnet!

Dear James Patrick S., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Try satisfied

Customer review rating 4.4/5

Anonymous Families - 09/06/2019 AccorHotels review

Comfortable rooms, very helpful staff

Customer review rating 4.4/5

Christine S. Business - 07/06/2019 AccorHotels review

Curtains were broken, breakfast was very limited

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding breakfast, we are sorry to hear that our continental buffet weren’t up to your standards. During a next stay, don’t hesitate to let our team know what is missing from the buffet so they can restock it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As for the curtains in your room, please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence. When staying with us in the future, kindly let us know of the problems you encounter during your stay so we can do everything to improve your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula

Parfait.

Customer review rating 4.4/5

Morgane B. Couples - 02/06/2019 AccorHotels review

Excellente!

Chère Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lille Centre Gares. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame B., en l’expression de nos sentiments les meilleurs. Bien cordialement, Marine (Chargée de relation client)
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