Hotel - Novotel Lille Centre Gares
Novotel Hotel Novotel Hotel

Novotel Lille Centre Gares Hotel

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4.0/5 721 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30/19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

  • 96 rooms
  • 81 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 15 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,590 reviews

Our guest reviews for Novotel Lille Centre Gares

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 721 reviews
AccorHotels certified review
Christine D. Couples - 16/10/2017
« Substandard »

No hot water, breakfast was cold, juice container taps clogged so couldn't get any out and a large ( dead) blowfly on the table! Others we spoke to verified all of this. We are supposed to stay there again tonight but if the water is still not sorted we will be checking out and asking for a refund. I see below that there is a question about whether we would have booked this hotel - knowing what we know now answer is no.

AccorHotels certified review
John Solo - 11/10/2017
« Fun and Relaxing »

A relaxing stay with friendly staff and a great location.

AccorHotels certified review
Marcelo Business - 10/10/2017
« good »

good hotel, nice breakfast. Room a bit too simple/Spartan.

AccorHotels certified review
Traveller01 Couples - 06/10/2017
« Overall good, but they automatically charge breakfast even if you didn't add during booking »

Stayed here for a weekend break with my husband. I asked for a quiet room and was surprised how quiet it was considering the train station is so close by. Although, there were a lot of noise coming from the hotel garden bar in the afternoon though when we first arrived, but was told that group of people were due to leave soon and the bar closes at midnight but they were willing to move us if the noise continued when we come back later, got back after 10pm and it was dead quiet. It was super noisy in the morning though when housekeeping started cleaning, opening and slamming doors and using the vacuum cleaner at 7.30am, I was here on holiday so I expected to sleep in a bit longer so that was annoying. Room was clean, complimentary water was refilled daily so that's good. The room is supposed to be big enough for 4 but I reckon 3 adults max. otherwise there's no space for luggage. Not enough plug sockets though, only one by the bed on one side instead of one on each side. The odd thing, the toilet is separated from the bathroom, so after using the toilet you then need to open the door and go next door to wash your hands. Maybe I'm a clean freak but that just doesn't seem very hygienic, it's also inconvenient. When I made the booking I didn't add breakfast and also mentioned this upon check-in. However, on the day of our departure I received an email with my invoice (as I registered for fast check-out) and I saw that they charged extra 66€. Spoke to reception and apparently they automatically charge for breakfast! If I hadn't checked my email and just did fast check-out then I wouldn't have known until I got home. The guy at reception was nice about this, can see that we didn't have breakfast so reprinted the correct invoice. I've just never came across a hotel to automatically charge extra for breakfast even if you've selected no breakfast during booking. Overall, considering the low price it wasn't bad. The location is great and the room was quiet at night, it was just too noisy in the morning for holiday stays unless you're the type to wake up before 8am when you're on holiday!

AccorHotels certified review
Erik Business - 06/10/2017
« Not fully satisfied »

Had a complaint with not beeing able to open the window at my room, they where not able to fix this, neither was my complaint about plugged drain in my shower fixed. Tried the online check in, but had to do the same procedure as usual both during check in and check out. Even had to use my credit card at check out even if I had used it during my check in.

AccorHotels certified review
Anonymous Business - 04/10/2017
« Not impressed with room or service »

Check in was unnecessarily painful. Just wanted to get room key and go. I think the person thought he was being funny but seemed to give each of our 3 business travellers a different experience. Eg. I had to enter pin for credit card pre auth and a colleague did not. He then took great glee in telling me I did not have breakfast included even though my business pre paid confirmation stated breakfast included. The “upgraded” room was very disappointing. The bed squeaked. Very little instruction on hotel facilities. No complimentary water. At checkout the member of staff was obnoxious and rude when I challenged about the rate charged my company. Will never stay here again.

AccorHotels certified review
Nick Business - 29/09/2017
« Another great stay in Lille »

This is the 3rd time I have stayed at this particular hotel. As usual, I found it very convenient, the staff are friendly and the rooms are clean, airy and comfortable, what more can you ask for?

AccorHotels certified review
Richard L. Solo - 25/09/2017
« Novotel centre gares »

Excellent. It always is

AccorHotels certified review
Anonymous Business - 22/09/2017
« GREAT!!!! »

Thanks for everything!! People in front desk is THE BEST! Thanks again!

AccorHotels certified review
Charlotte Business - 19/09/2017
« CONSULTANTE »

TOP

AccorHotels certified review
Denis Business - 19/09/2017
« Nice and comfortable hotel close to TGV station »

Nice room, warm welcome, good breakfast, really close to Lille-Europe TGV station and walking distance from city center. Nice experience.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Very nice hotel! »

Great location near train stations and very courteous staff!

AccorHotels certified review
S J. Families - 18/09/2017
« Very good service, clean and quiet rooms, very good breakfast, comfortable beds »

The staff was very helpful during our entire visit - our French is not very good but their English was good. The room was quiet with very little sound from other rooms or outside. I liked we could open the windows for fresh air and the the curtains closed completely to block out the morning sunshine (this is very uncommon in U.S. hotels). The beds were comfortable. The climate system was easy to use and also quiet on the low fan setting. A separate toilet room was good to have. The wifi was good and there were adequate number of electrical outlets. The breakfast was very good with a large variety of fresh food choices. Having games in the lobby is a good idea, especially when you have to wait for others. The location was also good for access to the train station and to the main part of Lille's city center. I felt we had a very good experience for the price we paid.

AccorHotels certified review
Chuck C. Business - 13/09/2017

Room was clean, breakfast was great, front desk was very helpful, location is very good. The fitness room is very small and cramped. Generally my stay was very good.

AccorHotels certified review
Weekly B. T. Business - 11/09/2017
« Business T. »

Great place to stay, close to the Train Stations, great local food! Breakfast kind of limited but very good quality.

AccorHotels certified review
G M. Families - 05/09/2017
« Average »

Lobby and restaurant area is well presented and caters nicely for children. Room was dated and felt well used. Breakfast was ok, the selection was odd and having to cook your own eggs seemed lazy on the part of the hotel when you pay over €150 a night. Paper cups in room also seemed like a cheap offer and limited tea and coffee. I wouldn't stay here again, IHG hotels seem to be much better value for a similar price. My partner and our son both thought the milk was off at breakfast. The male staff member didn't believe me and had the audacity to taste the milk in front of other guests as if he needed to prove a point and arguing it wasn't before replacing it. I paid €350 euros for 2 nights in the hotel if I think the milk is off don't argue with me just replace it. It's no more than €0.50 worth I'm meant to be a guest not someone just there to annoy members of staff by making them do something slightly odd script. Also the female staff member at breakfast didn't say hello once over the course of two days which is a basic error.

AccorHotels certified review
Sue Families - 03/09/2017
« Great stay and facilities »

Our group was 4 adults and 4 children, so the football table and games were a great hit in keeping children entertained. Rooms clean with everything we needed and good breakfast. Only issue we had was car park is too low ceiling height when you have a roof box on car!

AccorHotels certified review
Gregory T. Business - 02/09/2017
« room was clearly substandard and dirty »

room run down, carpet could not have been dirtier. TV not working

AccorHotels certified review
Dean H. Families - 30/08/2017
« Mr »

very enjoyable. Great room and comfy beds

AccorHotels certified review
Anonymous Families - 26/08/2017

Nice place with good reception but the rooms need more attention, the linen wasn't clean enough specially the towels smells like was left in the kitchen before put in the room, toilet wasn't clean . Overall it's ok to pass one or two days.

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