Hotel - Novotel Lille Centre Gares
Novotel Hotel Novotel Hotel

Novotel Lille Centre Gares Hotel

4.0/5 837 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 119.00 EUR Non member rate
From 113.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30/19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

  • 96 rooms
  • 81 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 15 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,953 reviews

Our guest reviews for Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 837 reviews
J.a. Families - 08/01/2019 AccorHotels certified review
« Excellent spacious Family Suite »

Lovely cozy athmosphere few minutes walking distance to town Center. Parking nearby, friendly staff.

Adam W. Families - 06/01/2019 AccorHotels certified review
« Great location with nice amenities »

The four of us slept comfortably in our room. The staff was very helpful and we enjoyed some quiet time in the bar area playing games. The hotel is a short walk to the heart of Lille.

Ghislaine D. Families - 06/01/2019 AccorHotels certified review

Very good welcome, clean practical room, if a bit hot. The disappointing side was the car park next to the hotel we were advised to use, as the e-mail we received prior to arrival read that a minimum stay of 24 h was 10.10 EUR, however, we ended up paying a whole week-end's worth, ie 20 EUR even though we arrived on Friday at about 3:30 pm and left around 7:00 the next morning. It was less than 24 hours. We thought we were well in the 10.00 EUR mark. Badly explained on the email and disappointing. It felt like a bit like a rip off. It's a shame. The hotel itself was good.

P H. Families - 05/01/2019 AccorHotels certified review
« Ideal for visiting the Christmas Market »

Clean spacious rooms, comfortable beds, great showers, welcoming, helpful staff.

Lynn Friends - 04/01/2019 AccorHotels certified review
« New Year Trip »

Everything was perfect. Staff exceptionally lovely.

Paula P. Friends - 04/01/2019 AccorHotels certified review

Very good service. Lovely staff and very good breakfast and food in general.

Nicola E. Families - 01/01/2019 AccorHotels certified review
« Mrs n E. »

We enjoyed our stay. Staff very helpful and friendly. Overall all room was comfortable but very hot and hard to cool down. We only had 1 bottle of water between 3 people which was very poor and strange.

Ef Families - 26/12/2018 AccorHotels certified review
« Christmas Market »

Hotel and personnel are OK. But we were not happy about the breakfast. There was not enough choise, the buffet was not filled on time, we were looking for bowls and cups.

Andy Couples - 24/12/2018 AccorHotels certified review
« Superb staff »

Room was good. Staff were excellent a credit to the company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to leave a comment about your stay at the Novotel. It is always a pleasure to receive such great feedback. I will be sure to share your comments with our team so that this can serve as an encouragement to all. Here at Novotel we strive to continuously improve the quality of our services, therefore, comments such as yours are always welcome. Thank you again for sharing your experience and we hope to welcome you once again during a next stay in Lille. Sincerely, Paula Front Desk

Jasper Business - 16/12/2018 AccorHotels certified review
« Oke »

Good room with comfortable bed excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Firslty, we would like to thank you for taking the time to write a comment regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I have shared your comments with our team and they were very pleased. I am sure that this feedback will serve as an encouragement for our staff, as we strive to improve the quality of our services daily. Thank you again for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Front Desk

Simon R. Couples - 13/12/2018 AccorHotels certified review
« Good hotel in Lille »

Good hotel in Lille. Staff all very helpful, happy and friendly. Good standard of room and breakfast. Good location next to station and short walk to town centre.

A G. Business - 13/12/2018 AccorHotels certified review
« Pleasant atmosphere »

The stay was fine. The staff were very pleasant and helpful and were the most positive point on the hotel. It was a good location and convenient for most thing. Very clean and quiet

Val M. Business - 10/12/2018 AccorHotels certified review

This was a coach group booking and all the guests seem to have enjoyed their stay.

Rm Business - 09/12/2018 AccorHotels certified review
« Tres bon hotel »

impecable

Michelle Families - 04/12/2018 AccorHotels certified review
« Simple convenient family friendly »

Loved the area downstairs with a children's section . The bed was lovely. The room was clean. Breakfast was too expensive. The room was very simple no luxuries which is always nice

Anonymous Business - 29/11/2018 AccorHotels certified review
« Correct »

Correct

Anonymous Friends - 28/11/2018 AccorHotels certified review

The welcome was pleasant but had to wait a long time to be seen to. The room was clean but cold, we had a electric heater in our room but even with it on the room was still colder than we would have liked.

Nikos G. Families - 28/11/2018 AccorHotels certified review
« Poor service all round »

Room was too small for 4 people. Couldn't work the shower The hairdryer was broken The food was disgusting and took far too long to come out. The pasta was raw and the parmesan cheese had mould on it. The staff are rude, unfriendly and ignorant. Breakfast was revolting and ran out of bacon an hour before the breakfast was due to finish. I asked if more was coming and was told NO. Then after speaking to the manager they brought out more bacon. We didn't eat the breakfast in the end so that was a waste of money. The price I paid for the hotel stay including breakfast was no way near worth what we received. Poor service, Poor hotel. Never staying here again ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. G., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry to hear that your experience did not meet your expectations. Our technician has been alerted of the problems encountered during your stay so that this won't be an issue during a next stay. During a future stay with us, kindly let us know if you encouter any problems with room size, so that we can find a room better fitted for you. As for the breakfast service, please rest assured that we have taken the appropriate measures to address the problem and prevent any future occurrences of this type. At Novotel, we strive to provide a superior service experience and, therefore, appreciate you sharing your concerns. We hope that you will give us an opportunity to better serve you in the near future. Sincerely, Paula Front Desk / Reception

Anonymous Couples - 19/11/2018 AccorHotels certified review

We were very pleased and satisfied with both the accommodation and the friendliness of the staff. Thank you.

Anonymous Couples - 18/11/2018 AccorHotels certified review
« A thoroughly enjoyable and comfortable stay. »

We were made very welcome by staff and the room was very clean and comfortable. It was a lovely surprise that there was a vinyl fair.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 119.00 EUR Non member rate
From 113.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates