ibis Rotherham East - (M18 - M1) Hotel 2 stars

TripAdvisor rating 4.0/5 682 reviews
ibis Rotherham East - (M18 - M1)
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Room 1

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Hotel extras

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • 4 fully-equipped meeting rooms which accommodates 30 guests

  • Fogg's Restaurant serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre

Hotel location

ibis Rotherham East - (M18 - M1)

Moorhead way
Bramley
S66 1YY
rotherham
united kingdom

Tel: +441709915610

Fax: (+44)1709730444

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    EAST MIDLANDS At 72km / 44.74 miles

  • By plane

    MANCHESTER At 80km / 49.71 miles

  • By plane

    SHEFFIELD At 9km / 5.59 miles

  • By train

    LONDRES WATERLOO At 402.3km / 250 miles

  • By train

    ROTHERHAM At 2km / 1.24 miles

GPS :53.4226, -1.25433

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 42

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Rotherham East - (M18 - M1)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,216 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

682 reviews

August stay 2019

Customer review rating 4.3/5

Grant W. Business - 18/08/2019 AccorHotels review

I stayed at this hotel for a business course. The room was spacious and I had all the amenities to hand. The Matt towns pillows were on the firm side, I asked for them to change the pillows however you do or get a choice. My 3 nights stay was spoiled by my poor sleep due to this problem. Many hotels or a similar rate do supply a choice of pillows.

Dear GRANT W., We very much appreciate your comments regarding your stay at the ibis Rotherham East I am so sorry that we are unable to provide with alternate choices for pillows however i hope that you decide to stay with us again in the near future Kind regards, Karina

good comfy stay

Customer review rating 4.3/5

H. B. Couples - 17/08/2019 AccorHotels review

Pleasant, friendly, helpful staff. Step free access provided as requested

Dear HELEN B., Thank you so much for your kind feedback. It was a pleasure to read how much you enjoyed your visit and helpful staff! We look forward to seeing you again in the future Kind regards, Karina

Great value, comfortable and clean

Customer review rating 4.3/5

Anthony T. Couples - 16/08/2019 AccorHotels review

Check in was quick and easy (2.30 am) very helpful young man on reception! Room was clean and adequate for a sleep stop over! Great value and service!

Dear ANTHONY T., Thank you so much for your kind comments following your recent stay. I am so pleased you were welcomed even in the early hours of the morning and thank you for mentioning the nights team member, I will be sure to recognize his excellent service. We hope to welcome you back soon Kind regards, Karina

Value for money

Customer review rating 4.3/5

Anonymous Business - 16/08/2019 AccorHotels review

Staff were first class, friendly, professional and approachable. Room was comfortable and quiet.

Dear MATTHEW H., Thank you so much for your kind feedback. I am glad we were able to make your stay so enjoyable and hope that we get the chance to welcome you back soon Kind regards, Karina

Excellent room Staff not interested in its customers

Customer review rating 4.3/5

Anonymous Solo - 16/08/2019 AccorHotels review

Staff not interested in its customers

Dear ADRIAN L., Thank you for taking the time to tell us about your experience at the ibis Rotherham East - (M18 - M1). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry that you felt the team were not interested in customers. This is not a usual comment that we receive for our team who are often commended for their excellent service and special attention to guests. It is my hope that you return to stay again in the future to experience this first hand as so many guests do. Kind regards, Karina

Mr

Customer review rating 4.3/5

Anonymous Couples - 15/08/2019 AccorHotels review

Brilliant freindly staff very clean and comfy hotel

Dear GRAHAM W., Thank you so much for your kind comments and feedback. I am so glad you enjoyed your visit and we hope to welcome you back again in the future Kind regards, Karina
Customer review rating 4.3/5

B. D. Couples - 15/08/2019 AccorHotels review

We used the hotel in order to visit family in the area. The price is very good and reasonable. We did have a couple of problems that were sorted out by the staff. The hotel staff made our stay more pleasant and were very helpful to any problem that arose.

Dear BRYAN D., Thank you so much for your feedback and for sharing your experience. I am really pleased the team were able to sort your problems and make your stay comfortable and enjoyable. We hope to welcome you back very soon Kind regards, Karina

Comfy but lack of sleep

Customer review rating 4.3/5

Sally Couples - 14/08/2019 AccorHotels review

The room was clean and comfortable. Beds were surprisingly nice. Unfortunately fire alarm went off due to another person smoking in their room at 4.30am and as it was near us we could smell the cigarettes and had staff talking outside our room which made it difficult to sleep (doors not soundproof)! Apparently the issue couldn't be resolved because they couldn't work out which room out of 2 it was coming from. To adhere to fire regulations, surely you'd just speak to both rooms to make sure your providing a comfortable experience for all other guests! Had a fire evacuation in the morning which was apparently due to another issue (not sure how many different issues they have on a daily basis)! Saw a member of staff arguing with a guest who was concerned the fire alarm shouldn't be cutting out and it should be constant to adhere to fire regulations. Guest had a point and staff member was unprofessional in the way she spoke to him. She also cut me off when I said our floor smelt of cigarettes again. For what we paid, I'm just glad we had a comfortable bed, even if we didn't actually get that much sleep!!!!

Well looked after and cared for.

Customer review rating 4.3/5

Rev P. B. Families - 14/08/2019 AccorHotels review

Very good experience and up to the same standard as the last time we stayed.

Dear PAUL B., Many thanks for your lovely feedback and kind comments. It is always a pleasure to welcome you and we look forward to your next visit Kind regards, Karina

As always

Customer review rating 4.3/5

Lynne Couples - 14/08/2019 AccorHotels review

As always we were greeted by the friendly reception team. The welcome drink was very well received! We slept well on the comfortable bed. Many thanks to all the team We look forward to returning in early September

Dear LYNNE S., Thank you so much for taking the time to leave your feedback and share your experience. I am so pleased you slept well and enjoyed your much deserved welcome drink. We hope to see you again soon Kind regards, Karina

The check in at reception was awful.

Customer review rating 4.3/5

Hannah A. Couples - 13/08/2019 AccorHotels review

The experience over night and the room was good, however the check in at the reception was awful. I went in and made a booking a week in advance and payed for it. I told the receptionist that i had a booking and she said “it doesn’t matter we were booked last night” and i said “but we booked it a week ago” and she said “it doesn’t matter we have no rooms” without even checking. I was disappointed she spoke to me so bluntly and then when i asked politely “can you check for me” then she checked and found my room. However didn’t apologise for the way she spoke or for instanly letting me down. I was very disappointed in the initial service i received.

Dear ANISA S., Thank you for taking the time to tell us about your experience at the ibis Rotherham East. I am so sorry for the misunderstanding that occurred on check in. Early check in is subject to availability and as the hotel was full the night before, the team member had to make sure there was a room clean for you. We are sorry that this made your stay less enjoyable than planned and sincerely hope that, despite this, the rest of your visit was enjoyable and that you decide to stay with us again in the future. Kind regards, Karina

Excellent

Customer review rating 4.3/5

Nathan Families - 13/08/2019 AccorHotels review

The staff were all lovely and the breakfast and bar were amazing. It's location is also brilliant as it's not too far away from anything you would want to do.

Dear NATHAN M., Thank you so much for taking the time to leave your feedback following your recent stay. I am pleased you enjoyed the breakfast and bar and lovely staff. We hope to see you again very soon Kind regards, Karina
Customer review rating 4.3/5

Fiona Families - 12/08/2019 AccorHotels review

I’ve sent an email to your complaints department

Dear FIONA M., Thank you for taking the time to tell us about your experience at the ibis Rotherham East. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I will look into your feedback in detail as soon as I have all the information that you gave the customer care team. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Kind regards, Karina Team Leader

Excellent budget hotel

Customer review rating 4.3/5

John C. Couples - 12/08/2019 AccorHotels review

Ideal situation just off the M18 / M1 junction. Clean, comfortable hotel and bedroom. Good sized shower and more electric plug sockets than I have ever seen in a budget hotel bedroom. Adjacent to a good pub restaurant [great inexpensive carvery], a 24 hour McDonalds and a large Morrisons supermarket and petrol station.

Dear E JOHN C., I would like to thank you for taking the time to share your experience following your recent visit to Ibis Rotherham East. I am so glad that you enjoyed your stay and we hope to welcome you back very soon Kind regards, Karina Team Leader
Customer review rating 4.3/5

Kevin R. Couples - 11/08/2019 AccorHotels review

The staff as per usual were brilliant, however the bed was very uncomfortable

Dear KEVIN R., Thank you so much for taking the time to complete the survey and share your feedback. It is always a pleasure to see you and we look forward to your next visit Kind regards, Karina

OK for one night

TripAdvisor rating 4.0/5

mk3339 Couples - 10/08/2019 TripAdvisor review

When we reached our room, we were taken aback by the fact that it had not been left ready for us - bed unmade, used towels, etc. Also that we had been allocated an accessible room but had not asked for it. This was resolved with a phone call to Reception. The second room was adequate in every way - good ensuite shower room, large room, everything clean and tidy. Our evening meal was overpriced for a microwaved ready meal (especially as the blurb on the website built it up to be something special) but it was welcome and tasty. The breakfast was good with plenty of choice but the coffee had a rather unpleasant flavour - maybe the machine needs cleaning? Our environment overnight was peaceful and the bed very comfortable, so we had a good night's sleep before continuing our journey and it was a treat to have fresh air coming in through windows that opened.

Thank you so much for sharing your experience of your recent visit. I am really pleased that the breakfast was good with plenty of choice and that you had a peaceful night in a comfortable bed. I am so sorry for the inconvenience caused from the first room allocated to your reservation was not made up ready but I am glad that the second room was adequate and everything was clean and tidy. We hope to welcome you back very soon Kind regards, Karina Team Leader

Some disappointments on this trip

TripAdvisor rating 4.0/5

Bayna B Friends getaway - 10/08/2019 TripAdvisor review

We normally rate this hotel but it just shows how one member of staff can impact on your stay. We got off to a bad start when we were informed on arrival that the room was to pay for however this was paid for 4 months ago - eventually when they checked they found this was the case and so we were allowed in. We forgave them this issue as a genuine mistake and always good to check my bank statements on line at the check in desk.... Our main bone of contention was the member of staff on night duty and unfortunately she was on duty both nights we stayed... we normally pay extra for breakfast however we chose to eat elsewhere for the first time ever due to her attitude and poor customer service. An example of this was the bar she took herself off and wasn't available for anybody from 11.45pm she did not call last orders, people were waiting at the check in desk prior to midnight to ask for another drink however she was nowhere to be seen until 12.01pm when she announced that the bar was closed at midnight. She lied and said that she popped her head around but we know this was incorrect as we were facing the desk and she was nowhere in sight. This might not sound a lot but there were many disapointed people and we expect and usually get excellent service from this hotel.

Thank you for your feedback following your most recent visit. It is always a pleasure to see you. I would first like to apologize for the misunderstanding on check in and thank you for recognizing this was a genuine mistake which was quickly resolved. I am sorry there was a misunderstanding with our team member on night duty. Our bar closes at midnight as you will know from your previous visits and our team would normally give notice of this to give our guests an opportunity to purchase more drinks if they so wish. Once again, I am sorry this was not your experience on this occasion. We hope to welcome you back again on your next visit to Rotherham Kind regards, Karina

Ticked the box.

Customer review rating 4.3/5

Eileen H. Families - 09/08/2019 AccorHotels review

Excellent check in staff. Room clean and comfortable but unfortunately opposite the 24 hour McDonalds which was quite noisy with car horns and revving engines. Convenient to the motorway.

Dear EILEEN H., We very much appreciate your comments regarding your stay at the ibis Rotherham East I am pleased you enjoyed your visit, in future, we would be able to allocate a room facing the back of the hotel to avoid a repeat of noise from macdonalds We hope to welcome you soon Kind regards, Karina

Satisfactory - clean and comfortable

Customer review rating 4.3/5

Margaret K. Couples - 08/08/2019 AccorHotels review

When we arrived in our room, we found that it was not ready. It was also an accessible room, which we had not requested. (Notices warning about flooding the floor and the room below were rather alarming, so I would not have wanted this room anyway!) We contacted Reception and were immediately allocated another room, which necessitated going back downstairs with all our stuff to collect a new key card. The second room was fine and the bed really comfortable. The location was quiet. Dinner was simple but quite good and breakfast was fine, with plenty of choice. Staff on duty were polite and friendly.

Dear MARGARET K., We very much appreciate your comments regarding your stay at the ibis Rotherham East I am glad your stay was satisfactory and hope to welcome you back soon Kind Regards Karina

nothing special

Customer review rating 4.3/5

Jf Business - 08/08/2019 AccorHotels review

cheap not so cheerful but served its purpose

Dear FARRELL J., Thank you for your feedback, it is much appreciated We hope to welcome you again in the future Kind regards, Karina
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