Hotel - ibis Preston North
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Ibis Hotel Hotel

ibis Preston North Hotel

Ibis Preston North  Garstang Road 
PR35JE  PRESTON
UNITED KINGDOM

712 reviews
TripAdvisor Rating Based on 712 reviews
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From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Football  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 27 family rooms
    • 220/240 V AC
    • Ice machine
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Preston North

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 712 reviews
TripAdvisor review
Mark H Business - 08/08/2017
« Ideal location for commuting to my workplace in Preston »

Easy access to M6 and Ibis provide good quality accommodation at a competitive cost. The staff are always very polite and the room is serviced daily. Plenty of spaces in the car park. Pedestrian access to Garstang Road for shops, restaurants , etc.

TripAdvisor review
T999WNsteveb Friends getaway - 04/07/2017
« Overnight stay »

Stayed here as attending a local wedding. Room clean,tidy and remarkably quiet in view of closeness of motorway & main road; Great breakfast. Great shower, only downside was that the extractor fan was not working, which left floor slippy. Will definitely use Ibis again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T999WNsteveb, Thank you for taking the time to share your feedback. I am pleased that you found your room quiet, the double set of windows definitely does help keep the noise minimal. Its also great to hear you found both the shower and breakfast "great". The extractor fans in the hotel are all on timers, so all come on a few times a day at set times, should an extra bath mat be required for the floor, we will happily provide this. We hope to welcome you back to Ibis Preston next time your in the area. Kind Regards, Glen

TripAdvisor review
Wendy H Couples - 28/06/2017
« Get what you pay for. »

I booked in online as they said it was quicker and chose to book in before twelve which was a mistake it actually took longer to book in and no room available, when we did get a room the flush for the toilet was not working so reported that and right away the handyman turned up and I must stress he was very helpful unfortunately it took over two hours to fix so did not have a relaxing time that we thought we would have, breakfast bar for hot food was very cramped and I like back bacon and fried eggs for breakfast but not on offer slightly disappointing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy H, Thank you for taking the time to share your feedback. There seems to be some confusion with the online check in process, guests who want to make use of this free service are required to check in online before 12 pm, this is so we are able to prepare the room key and any requirements ready for 2 pm, when the room is ready. I appreciate that this may have read slightly different to you and you thought the room was ready at 12 pm but this was not the case and therefore this is way we had not prepared for your early arrival. You can add an early check in to any booking for £20, this enables you to arrive from 10 am. I am sorry that there was a maintenance issue with your room but I am pleased that our maintenance man Jack managed to get the job fixed for you and was "very helpful". I do apologize it took longer than expected to solve the problem, perhaps we could of reallocated you to a nearby room. Our breakfast area can get busy at certain times as it is very popular, we do our best to offer a wide selection but unfortunately do not have the necessary space or equipment in the kitchen for frying eggs. I would be more than happy to order some back bacon in for your next stay should you make one. Please just contact the hotel directly and ask for me. I do hope you will stay with us again, as we would love to welcome you back. Kindest Regards, Glen

TripAdvisor review
robertwyd Solo travel - 03/06/2017
« Could do better. »

Comfortable accommodation and friendly staff. Breakfast was enjoyable but the evening meal left a lot to be desired. One expects a freshly cooked meal and not one reconstituted in a microwave with some of the ingredients omitted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberttwyd, Thank you for taking the time to share your feedback. I am pleased to read your experience overall was a positive one. Its great that you found the team "friendly" and the "accommodation" comfortable. It is disappointing to read your comments in regards to the evening meal, we do regularly receive lots of good comments about the food, I am sorry it was not to your exceptions. We do hope to welcome you back soon. Kind Regards, Glen Anderson Team Leader

TripAdvisor review
Vamosatleti Solo travel - 30/05/2017
« Overnight stop enroute to bonnie Scotland »

Convenient location just off the M6. Clean comfortable room with nearby restaurant. Friendly welcome from reception. Only minor quibbles was the water pressure was low so shower wasn't that powerful and double glazing could be updated to block out the road noise.Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vamosatleti, Thank you for taking the time to share your feedback. I am pleased to see overall your stay was a positive one and you would stay again. It is partially nice to read you received a warm and friendly welcome from my reception team. I will look into your comments regarding the water pressure, for future bookings I would recommend a third floor room for the best shower pressure and you could possibly try a room on the opposite side of the building, perhaps you may find this quieter. Please do not hesitate to contact us direct at the hotel should you wish to discuss any future bookings and requests. Kindest Regards, Glen Anderson Team Leader

TripAdvisor review
Couples - 17/05/2017
« Single night »

Easy check in staff available upon entry. Inner window frame would not close properly hence noise passage into room, this effected sleep quality see rating otherwise rooms would have been rated as excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear 424derekb Thank you for taking the time to review your recent experience with us, i am pleased to read that on the whole you enjoyed your visit. I am in the process of arranging window inspections and hope to get any remedial work needed in place as soon as possible. I look forward to welcoming you back in the near future. Kind Regards Jayne

TripAdvisor review
Couples - 09/05/2017
« Overall an excellent base for visiting friends. »

Very conveniently situated. A well equipped and comfortable bedroom. good breakfast. One minor criticism the bathroom basin was chipped and cracked and needed replacing. Easy car parking with plenty of spaces. Above all the staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim Thank you for your review I am pleased to read you enjoyed your stay and I hope we will welcome you again in the future. Kind Regards Jayne

TripAdvisor review
Family - 09/05/2017
« Pleasant stay »

Very quiet place. Really nice staff and they're very polite and helpful. Breakfast was same every day but very decent spread. They made extra veg sausages for us since we were not eating meat. Room service in the morning needs little improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aseefyehiyan Thank you for taking the time to review your stay with us, i am pleased to read you enjoyed your visit and we hope to welcome you again in the future. Kind Regards Jayne

TripAdvisor review
Family - 18/04/2017
« Friendly staff but accommodation too basic »

Booked a "family room" which is described as a double bed + a sofa bed. Check-in process was quick and easy. Staff were friendly and welcoming through-out the stay. Unfortunately, the accommodation requires some investment. The sofa bed was unbearably uncomfortable I decided against asking my daughter to use it - I purchased an airbed which my daughter used instead for the duration for our stay. I would have rated the property a two star hadn't it been for the friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamser Thank you for taking the time to review your recent stay with us, I'm sorry to hear the sofa bed was not comfortable for your daughter, we do reccomenr only small children under the age of 12 should sleep in the extra bed I am unsure how old your daughter was. I hope this will not put you off returning to us in the future myself and the team will do all we can to welcome you back. Kind Regards Jayne

TripAdvisor review
Richard S Family - 09/04/2017
« Another stay »

Good value as usual and parking excellent. Easy access from major roads serving Preston. Beds are comfortable and clean. Breakfast gives a good choice and well supported by staff who take great care that all is well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S Thank you for reviewing your experience of our hotel, it is a pleasure to share your comments with my team and we look forward to welcoming you again very soon. Kind Regards Jayne

TripAdvisor review
Family - 05/04/2017
« Enjoyable »

We stayed here to spend the weekend with a relative, it helped been so close to motorway ,Our room was clean & value for money. Breakfast was average. The staff were very helpful . We would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine Thank you for your great review following your recent visit to us it is a pleasure to share your comments with my team. I hope we will welcome you again in the future should you be in the area. Kind Regards Jayne

TripAdvisor review
Solo travel - 29/03/2017
« Preston Ibis »

Lovely friendly and helpful staff. Clean and modern rooms, comfy bed. Highly recommended, would stay again. I was also allowed to take my dog into my room for a small extra charge, which was really helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear cl580 Many thanks for taking the time to review your recent visit to us. It is a pleasure to read you enjoyed your visit and I hope we will welcome you again when you are next in the area. Kind Regards Jayne

TripAdvisor review
Family - 22/03/2017
« Not such a good experience this time »

The carpet in the room was stained and grubby, there were no hand towels, room was cold on arrival but temperature could not be controlled as heating was not on. Bed pushed up against one wall and a huge space left on the other half of the room, no seating available. The service received from staff was up to the groups usual high standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth T I am very sorry to read your review following your recent visit to us, in order for me to investigate your comments i would need to ascertain some more information from you, could you please contact me directly at the hotel either via telephone on 01772 861 800 or e mail on h3162-gm@accor.com so i can take the details from you. I am pleased to read you were happy with our team and I would like to assure you that once i have more information I can look to improve the area's you mention immediately. Kind Regards Jayne

TripAdvisor review
Friends getaway - 14/03/2017
« Front of house staff »

Me and my friend stayed here on 09/03/17 I just want to point out the outstanding service I received from one member of staff in particular a lovely lady on reception possibly (allison) who responded quickly and promptly to any request we had. I stayed here following surgery and this lady could not have been more helpful. She made my stay as easy as possible. Nothing was to much trouble. This lady deserves recognition for her friendly warm and helpful manor. Ibis preston are lucky to have a lady like her. Thanks for the great stay. Highly recommended Ashleigh

Our hotel has responded to the review
Our hotel has responded to the review

Dear ashleigh262017 Thank you so much for taking the time to leave such a great review following your recent stay with us, it is such a pleasure to read how Alison looked after you so well and your kind words will act as a great encouragement to all of our team. Should you find yourself visiting Preston again please be sure to stay with us! Thanks Jayne

TripAdvisor review
George F Couples - 03/03/2017
« very good low cost hotel »

The hotel is real value for money, the rooms are modern and comfortable, the staff are first rate and the facilities and restaurant are all extremely good, we stop there regularly whenever we need to visit friends in Preston or Blackpool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George F Thank you so much for your wonderful review of your experience with us, it is a realy pleasure to read and share with my team and I hope we will welcome you again very soon. Kind Regards Jayne

TripAdvisor review
oliversI8810JI Family - 09/02/2017
« Good value for money »

Nice and comfortable beds. Staff welcoming and gave great service. The breakfast, though nice, I think was on the expensive side. The location is great as it is near the motorway and therefore quick to drive in and out

Our hotel has responded to the review
Our hotel has responded to the review

Dear oliversI8810JI Thank you for taking the time to review your recent stay with us, we are pleased to read you enjoyed your visit and I hope we will welcome you again in the future. Kind Regards Jayne

TripAdvisor review
Family - 01/02/2017
« Ibis Preston north »

Clean and efficiently run. Helpful and welcoming staff. We regularly stay here and they have always worked hard to ensure we get what we need during our stay. Good parking available and very close to motorway links. My only comment would be to make available a mini breakfast as 8.99 each is a lot to pay if you can't take full advantage of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chrisbb10 Many thanks for taking the time to review your experience of us here at Ibis Preston. I am pleased to read you enjoy your visits to us and I will share your feedback with my team who i am sure will be very encouraged by your kind words. I note your suggestion for breakfast, this is something I am considering and your comments are much appreciated. We look forward to welcoming you again soon Kind Regards Jayne

TripAdvisor review
Couples - 09/01/2017
« Ideal »

Ideal position,parking close to hotel entrance,polite reception and the room and shower room immaculate. It would have been nice if the electric room heater had been switched on prior to our arrival even on a low setting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Captleslie Thank you for taking the time to review your recent stay with us, I am pleased to read you enjoyed your visit and i hope we will welcome you again in the near future. Kind Regards Jayne

TripAdvisor review
wynbunbury Business - 04/01/2017
« Business Stop en route to Scotland »

The location of the hotel was great, right next to the M6, but in a nice green area within easy reach of the local Asda and some nice country restaurants. Recommended for anybody needing an overnight stop whilst travelling en route north or south.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wynbunbury Thank you for taking the time to review your recent visit to us. I'm pleased to read that you enjoyed your stay and I hope we will welcome you again. Kind Regards Jayne

TripAdvisor review
Family - 02/01/2017
« Above and Beyond »

After a discussion with Dee (Staff) regarding Christmas Dinner she said that she would make us something but nothing fancy....Well we felt like Royalty..She went Above and Beyond our expectations...to which a Huge Thank You was given..The staff there always goes that wee bit extra, all you have to do is ask.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Many thanks for leaving such a great review following your christmas stay with us, I know it was Dee's pleasure to share Christmas Dinner with you and i'm delighted you had such a great time. I'm sure we will see you again very soon and we look forward to welcoming you back. Kind Regards Jayne

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