Hotel - ibis Chesterfield Centre - Market Town
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chesterfield Centre - Market Town Hotel

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3.5/5 843 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 86 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 22 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,907 reviews

Our guest reviews for ibis Chesterfield Centre - Market Town

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 843 reviews
AccorHotels certified review
Mark S. Business - 12/01/2018
« Clean, but noisy room. Friendly staff »

Friendly staff, food ok. Clean room, but on the front of hotel and traffic noise was constant through the night and so, although I am generally a heavy sleeper, it was a very disturbed night. WiFi strength was disappointing and there was no remote control in my room for the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S. Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kay Buttery General Manager

AccorHotels certified review
Nickseive Business - 12/01/2018
« Very nice in all ways »

Polite and friendly staff, nice bar and meal, room fine - all well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

AccorHotels certified review
David H. Couples - 12/01/2018
« Mr. David H. »

Excellent, very clean, staff extremely obliging and a great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

TripAdvisor review
Family - 11/01/2018
« Needs to be updated »

Stayed just one night, I asked to be move due to someone smoking and smoke wafting under my door, carpets could do with a good clean aswell as the curtains, sink/pipe was leaking so had a puddle in the middle of bathroom so I had to put the bin under to collect the drips, needs a good update. Staff were helpful. Disappointing stay

AccorHotels certified review
Anonymous Business - 10/01/2018
« Reliable but a bit noisy in the night this time »

I always use you for my trips to Chesterfield although the new Premier Inn in Matlock can be useful if coming by car. I like to be able to walk from the station and our factory, but do find the roads difficult at some times of day. Pedestrain access to the hotel is poor, having to climb through the hedge. I was woken up about five am by a noisy group in the corridor and judging from the spills on the carpet some sort of a party was ending..... This is unusual. Otherwise the trip was fine, and I will be back next month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R. Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kay Buttery General Manager

AccorHotels certified review
Anonymous Business - 10/01/2018
« Great attention to service... »

From checking in to leaving there were no issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

TripAdvisor review
Couples - 09/01/2018
« No as good as normal »

The room was looking a little grubby, large stain on the carpet, quite a bad odour from the sink hole. The breakfast is normally very good but this time not very good, I know it was over the Christmas period so obviously some things were not available on the menu, fresh fruit for instance, the selection is normally very good, we stayed for 5 nights and only had fruit one morning, obviously we didn't expect room service on Christmas Day but the night of the "27th" when we arrived back nothing had been done,

AccorHotels certified review
Natasha Couples - 08/01/2018
« Short stay »

Perfect for an overnight stay. Spacious room, clean. Hairdryer provided. Comfy bed. Very friendly staff. Quick and easy check in and out with no fuss. Nice lounge/bar area. Very central. Free parking. Perfect for a very cheap price!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B. We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

AccorHotels certified review
Anonymous Couples - 08/01/2018
« As we would expect from this hotel »

Hotel is OK, clean and tidy. Good breakfast choice and the bar is reasonably stocked for the type of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dickinson Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kay Buttery General Manager

AccorHotels certified review
Carol D. Couples - 08/01/2018
« Great stay »

Great stay annoyed we had no towels twice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Dugmore Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kay Buttery General Manager

AccorHotels certified review
David A. Couples - 07/01/2018
« Consistent »

There was an odour in the bathroom (not the usual one) which seemed a bit odd. The lift gear was audible and Jeanette woke up several times. At breakfast we were chatting to one of the guests when suddenly it sounded like a disco was beginning. I went to go to the desk and ask for it to be turned down, not quite sure why this is necessary in the morning. Think it may be just for the staff. Even though it was turned down it was still to much. The TV which was showing the news and weather was and turned down which, is of more interest for travelers than an early morning disco. Breakfast was excellent and the staff overall are friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Allsopp Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kay Buttery General Manager

AccorHotels certified review
Moash Families - 07/01/2018
« Short stay boxing day »

Visit to family close by and have stayed at the ibis Chesterfield before. The room was for disabled guests and was on the ground floor which was really suitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

AccorHotels certified review
Very G. Couples - 07/01/2018
« miss s H. »

very g. ad no problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H. We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

AccorHotels certified review
Colette Friends - 06/01/2018
« Everything that I read about it, but bettet »

Excellent hotel , Breckfast was excellent. The only thing I would have to give out about was trying to cross the road. It’s an accident waiting to happen. In my opinion a pedestrian crossing placed at the roundabout , between the island would be easy to do. Making it easier for guests and indeed the staff, whom are also risking their necks trying to cross in order to get to work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms F., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

AccorHotels certified review
Boot Couples - 06/01/2018
« Boot »

The hotel is very good. Rooms clean and functional. Staff very friendly and helpful. Bar comfortable and well stocked. The only thing to let it down was the breakfast, although lots of choice the cooked breakfast was inedible as it was cold. The sausages we still frozen in the middle and the scrambled eggs were a solid lump. The continental breakfast was by far the best, if we return we will stick to the uncooked version. Other than that we had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETE D., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kay Buttery General Manager

AccorHotels certified review
Sarah Couples - 06/01/2018
« Great value for money. »

Really friendly staff with a comfortable room and great breakfast to start the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH R., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kay Buttery General Manager

AccorHotels certified review
Carol Z. Couples - 06/01/2018
« Was surprised how good everything was. »

Excellent staff hospitality and efficiency. Excellent breakfast availability. Good selection of food. Rooms comfortable and well maintained. Have been recommending the Ibis chain now to friends as we were so pleased with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROL Z., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kay Buttery General Manager

AccorHotels certified review
Maria G. Solo - 06/01/2018
« Not brilliant »

I had to change rooms due to someone smoking in one of the other rooms and the smoke was drifting under my door into my room, I was moved to another room after I complained, in the middle of the night I popped to the toilet and there was a puddle on the floor due to the sink/pips leaking, rooms could do with updating carpets quite grubby in both rooms that I went in. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Gregory Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kay Buttery General Manager

TripAdvisor review
Solo travel - 06/01/2018
« Annual Stay »

While everything about the hotel was good, I would take my own toilet paper on my next visit, I did not know you could get such thin and cheap toilet paper, it was so thin there were holes in it, it really let the hotel down when the quality of everything else was set to a better standard.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your comments. Although we use a nominated toilet roll, I will discuss with my housekeeper to monitor the quality and change if necessary. Kind regards, Kay BUttery.

AccorHotels certified review
Karen Couples - 05/01/2018
« Welcoming »

Enjoyable. Welcoming and pleasant. Warm even on a cold December day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please would you be so kind as to post your comments on www.tripadvisor.com to tell others about your stay with us. It is a great motivation for my team to know that you have enjoyed your stay. Feel free to mention anyone who has gone out of their way to make you feel welcome and I will ensure they receive recognition. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Kay Buttery General Manager

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