Hotel - ibis Chesterfield Centre - Market Town
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Ibis Hotel Hotel

ibis Chesterfield Centre - Market Town Hotel

Lordsmill St  North East Derbyshire 
S41 7RW  CHESTERFIELD
UNITED KINGDOM

779 reviews
TripAdvisor Rating Based on 779 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 86 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 22 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Chesterfield Centre - Market Town

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 779 reviews
TripAdvisor certified review
Friends getaway - 16/06/2017
« Quality hotel in Derbyshire »

Good hotel, centrally placed in Chesterfield, sizeable room with double bed, en suite facilities and TV. Self service breakfast available at a premium payment. Friendly staff. 24 hour reception and a lift available for the three floors.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. Pleased to hear you enjoyed your stay and hope to see you again in the future. Kind regards< Kay Buttery.

TripAdvisor certified review
Graham C Couples - 15/06/2017
« Hot stuffy and lazy staff.!!! »

This building is very hot and stuffy,especially the bedrooms. Also staff are more intent on chatting to each other rather that clearing tables of glasses etc. Pool table could do with an upgrade.Drinks extremely expensive in bar.

TripAdvisor certified review
Couples - 12/06/2017
« Not good enough »

Booked in here for two nights on the strength of several stays at another Ibis. Wish I'd gone elsewhere! The staff (mostly British) didn't appear very bothered about customer satisfaction. Yes, they did exchange a towel which was found upon our arrival to be soiled, and they did repair a faulty reading light - when I reported it as faulty, the receptionist said "Will that be a problem?" I'm not sure why she thought I was reporting it if it wasn't going to be a problem. It failed again within 30 minutes of use, the following evening. Their attitude was quite surly and unfriendly. At breakfast, I requested poached eggs - something always readily available at other Ibis branches - only to be told the kitchen didn't have the facilities for poaching eggs. By the repulsive look of the scrambled eggs, nor did it have facilities to do scrambled! Ended up having beans on toast - a first for me at breakfast. At check-out, I reported the second failure of the lamp and all I got was a mumbled "Sorry about that" delivered in a manner which suggested he really couldn't give a toss. Suggest you avoid this establishment if at all possible.

TripAdvisor certified review
Family - 02/06/2017
« Holiday »

Got 3 nights for price of 2. Clean and good value .will use hotel again. Breakfast not included in price but wetherspoons 200yds away if you want cheap good value food. Will keep checking for deals for hotel

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. We are pleased to hear you had a good stay. Ibis regularly have good deals available if you can book in advance. Kind regards, Kay Buttery.

TripAdvisor certified review
Couples - 29/05/2017
« The Spire was crooked but the Ibis was first class »

We have stayed at several Ibis hotels around the country and the Chesterfield one was up to their usual high standard. The location was excellent, near to the edge of town and the main roads. The hotel made a good base to visit the crooked spire and town, also it was near to Chatsworth House and the peak district.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your excellent review. We hope to see you again soon. Kind regards Kay Buttery

TripAdvisor certified review
mikebZ90ML Solo travel - 27/05/2017
« Good for car drivers »

Good for car drivers - except that I was a pedestrian. While the hotel itself is not far from the town, and 10 minutes walk to the railway station, access for walkers is poor, as the building is surrounded by busy main roads with no pedestrian crossings. You do rather take your life in your hands just trying to reach it. Equally, there is no direct walking route to the front door, you either walk half way round the building to the vehicle entrance, or scramble down a well-used slope through the boundary hedge. The direct route to or from the station is not signed, and goes through car parks and minor roads, not easy to find when you are new to the town. Having said all this, once in the hotel, it is fine, with helpful staff and decent rooms. If you want a quiet location, ask for a triple-glazed room at the front, even though the view is over busy roads. You can't (easily) open the window, but then you likely won't want to, even if there is no air-con.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. I am sorry our location was an issue. I wish there was something I could do but it is completely out of my control. Previous requests have been made to the council regarding crossings to no avail. Hopefully one day something will be done to help our guests. Kind regards, Kay Buttery.

TripAdvisor certified review
Business - 17/05/2017
« Room Includes stench of stinky feet! »

Was not expecting luxury or even business class, but was expecting a room that I could sleep in and not have a disturbed night because of the heat. Opening the window was not an option due to the hotel being right on a major round about, and you can imagine how the heat amplified the aforementioned Feet stench.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. Once again, I apologise for any issues you encountered during your stay. given the opportunity we would have done all we could to ensure this was rectified and you were able to enjoy the rest of your stay. Regards, Kay Buttery.

TripAdvisor certified review
Couples - 04/05/2017
« Weekend away for a wedding »

Fabb stay n spot on 4 evrythin Will visit again Lovely town centre Lots of places to visit Only 5 min walk frim train station Fabb pubs n restaurants Need another visit Rooms comfortable And clean and replenished every day if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your excellent feedback. We are pleased to hear you had an enjoyable stay in Chesterfield and hope to see you next time you are in this area. Regards, Kay Buttery.

TripAdvisor certified review
Couples - 02/05/2017
« Breakfast not very good »

Breakfast not very nice bacon dry and to well done mushrooms not cooked asked for fried egg they only do scrambled which had no taste at all.sausage cooked to much.for the price you pay for breakfast I'd expect a lot better.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. It is really important for us to ensure all our guests are happy. I am sorry to hear that in this case we have fallen short. Please accept my sincere apologies. Kind regards, Kay Buttery.

TripAdvisor certified review
Couples - 19/04/2017
« Family visit »

I had a free breakfast on a promotional offer. If I had paid for it I would have been very disappointed. Bacon was cheap streaky. and no eggs other than scrambled. When I asked for porridge the waitress appeared surprised but after a wait brought the quick variety from the kitchen. I would have put a value about half of the full price. However, the room was value for money. You do not have to have the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments. I am sorry to hear you did not enjoy the ibis breakfast. The standard is streaky smoked bacon and scrambled eggs, which i appreciate is not to eveyone's taste. We also provide porridge to order and therefore there has to be some waiting time in order for us to prepare it. I am please to hear you was happy with your room and hope you will return in the future. Kind regards, Kay Buttery.

TripAdvisor certified review
Couples - 13/04/2017
« Family time »

I've stayed here several times. Really like it. Our family came for breakfast and were made welcome. Very comfortable bed. Quiet room despite being next to the main road. Good to have no smoking around the hotel... There are places to smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear lovescats333, Thank you for your very kind words about your recent stay, it is always great to see and hear that our guests enjoyed their stay. we look forward to welcoming you back very soon, kind regards Jay

TripAdvisor certified review
Couples - 11/04/2017
« Ibis Chesterfield »

First thing to be said is that this is not a five star hotel and shouldnt be reviewed as one. The hotel was easy to find on a busy roundabout. Car parking was easy and convenient, the check in was quick and pain free, the staff friendly and polite. The room was clean, the beds comfortable, because of the glazing units the room was quiet with only a murmur from the traffic. Plenty of hot water and a good shower. in common with most budget hotels the drawer and hanging space was limited. We did not eat at the hotel so cant comment on that. the hotel was close to the town center, a two or three minutes walk. Also close to public transport so we left the car at the hotel. Overall this was a most enjoyable break at a good quality budget hotel in a convenient location in an interesting town all at a bargain price. Well worth a visit.

Our hotel has responded to the review
Our hotel has responded to the review

I would like to thank you for taking the time to write such an informative and positive review. We are so pleased you enjoyed your stay with us. We are looking forward to welcoming you back in the future. Kind regards, Kay Buttery.

TripAdvisor certified review
Solo travel - 08/04/2017
« Decent hotel »

A very decent hotel with no frills. Rooms were tidy, nice size. The restaurant/lounge area had a pool table and board games. Was disappointed that I when I arrived for breakfast, the table I sat at wasn't properly clean. The breakfast itself was good. However, there is a late breakfast option, but I found out that you are only served toast and a hot drink. Although there are loads of car parking spaces, I did find that they get filled up quickly. The location is at a busy roundabout, not too far from the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback and we hope to welcome you back in the near future. Kind regards, Kay Buttery.

TripAdvisor certified review
Couples - 01/04/2017
« My Stay »

Stayed at hotel, been at this location once before. Some of the lights didn't work, needed replacement bulbs. Only 2 milks & 1 teabag left, had to go to reception for extras. Had buffet breakfast, good. Would stay again, value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. I would like to apologise if the housekeeper fell short in her standards and forgot to replenish your refreshments. Generally we receive only good comments regarding the housekeeping team so I am sure this is just an oversight. We look forward to welcoming you back in the future, kind regards, Kay Buttery.

TripAdvisor certified review
Couples - 13/03/2017
« Ibis Chesterfield »

Great stay, good service, room nice and clean, very quiet considering we were at the front over looking the roundabout, also slept at the back of the hotel before over looking the motorway and no traffic noise at all. Close to town centre for shopping and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback with everyone, we are so pleased to hear you had a good stay with us. Hopefully we will see you again soon. Kindest regards, Kay Buttery.

TripAdvisor certified review
V8522UJallans Family - 11/03/2017
« Disappointed »

We have stayed in the Ibis Chesterfield a few times but this time a little disappointed. Was not as clean and breakfast was very disappointing cold meat looked off I asked for a bold egg as scrabble egg was horrible to be told the chef could not do bold eggs as he did not have a hob.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback. Please allow me to offer my apologies for any disappointment. Since your last stay, the breakfast products have been updated and re-standardized throughout ibis. We now use Wiltshire Cured Ham rather than the previous plastic looking ham and the scrambled egg is also an ibis standard. The breakfast offered is designed for all style kitchens, unfortunately we do not currently have the facilities to boil eggs, however, we are hoping to introduce an egg boiler in the future. Regards, Kay Buttery.

TripAdvisor certified review
Family - 03/02/2017
« Reasonably priced »

Ideal if you want a bed for the night and a decent breakfast no frills a good budget hotel easy parking and handy for major road network. Very close to town centre and historic Crooked Spire.A good base to explore the Peak District.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback. We hope you will stay with us again next time you are in the area. Regards, Kay Buttery.

TripAdvisor certified review
Couples - 25/01/2017
« A pretty decent hotel »

I recently stayed at the property for a weekend visit to the area. We found the hotel and staff to be very good. The room was a pretty standard affair with a decent walk in shower. Well placed for a visit to the Peak District.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to share your feedback. We hope to see you again soon. Kind regards, Kay Buttery.

TripAdvisor certified review
Solo travel - 02/01/2017
« Bargain priced stay in an adoreable town! »

I was attending an event for 6 days in Sheffield and managed to book four nights here for just £100, which was an absolute bargain. The hotel is about 10-15 minutes walk from the train station through the adorable town. The room was larger than Ibis rooms often are, and although not as new looking as some was clean and had all the amenities I needed..tea and coffee making facilities, television (with FiveUSA :-) ), private bathroom etc. The staff were all very pleasant, and I am really hoping I get the opportunity to stay there again when I have more free time to spend visiting the local area.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards and a Happy New Year, Kay Buttery.

TripAdvisor certified review
Couples - 01/01/2017
« So disappointing »

On arrival we had no remote for tv. 2 others were given to us. They didn't work. Finally got one from another room. Room was barely warm. Breakfast was cold and although freezing outside, hotel had air conditioning on. A most unpleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. Regards, Kay Buttery.

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