Hotel - ibis Cardiff Gate - International Business Park
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Gate - International Business Park Hotel

4.0/5 627 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,874 reviews

Our guest reviews for ibis Cardiff Gate - International Business Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 627 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 17/07/2018 AccorHotels certified review
« Excellent stay »

Friendly and helpful staff. Outstanding breakfast. And flexible check in/out times.

Rajesh P. Friends - 15/07/2018 AccorHotels certified review
« Great room to stay in »

Really good. Staff were very helpful.

P C. Friends - 15/07/2018 AccorHotels certified review
« Good »

Initial problem on booking in as I had separately booked a twin bedded room and a double bedded room for three people in total when checking in we had been allocated two double bedded rooms which was not acceptable I had a copy of my booking email and after a few minutes a twin bedded room was found and problem resolved

Simon K. Solo - 15/07/2018 AccorHotels certified review
« What air conditioning? »

No air conditioning, as indicated on your website. Shower no better than a dribble, had to run around to get wet.

Mrs T. W. Families - 14/07/2018 AccorHotels certified review
« Awful »

On the website it stated you had aircon, there was no aircon in our rooms and reception said they had no fans. It was so hot I had to sit in reception to put my make up on. The tv in the bar was broken. The sausages at breakfast were vile. All this was mentioned to staff and they didn't care. This was a special stay ready for my son's graduation the next morning. Absolute rubbish.

Tj Solo - 13/07/2018 AccorHotels certified review
« The experience was unpleasant and one I hope to never repeat. »

I booked at this hotel largely because of a low price and got even less than I paid for. The room was spartan at best, the bed was tiny, the staff was often curt, and never was I made to feel welcome. I had to change rooms after the first night because the shower had NO HOT WATER. And, THERE WAS NO AIR CONDITIONING ANYWHERE OTHER THAN THE RECEPTION/RESTAURANT, despite a website that advertises otherwise. The weather was unusually warm, and my 2nd floor room was SWELTERING. I was offered a fan. Totally unacceptable, but I was trapped because I had booked and prepaid as part of an Orbitz package.

Ailsa C. Business - 12/07/2018 AccorHotels certified review
« Room was unbelievably hot »

Awful no fans and really hot rooms

Barry E. Couples - 11/07/2018 AccorHotels certified review
« Great but TV Had only 5 working channels »

Good. Room was clean. Checking in and out was quite k. Staff was great.

Sandy J. Families - 11/07/2018 AccorHotels certified review
« Unusually the bathroom wasn’t very clean »

Great greeting and complimentary drink on arrival. Unusually the bathroom wasn’t clean and there was hair in the shower and on the bathroom floor

Ann-marie Business - 11/07/2018 AccorHotels certified review
« Overnight stay »

I stay all the time with ibis as usual a very pleasant stay

Paul S. Couples - 11/07/2018 AccorHotels certified review
« Stress free stay »

Everything was super.

Janette Couples - 10/07/2018 AccorHotels certified review
« Served a purpose »

Average. Staff great but bedroom sub standard. Sides of bed were mucky. Pillows were dreadful and not enough towels. No hand towel Thought it was expensive for what we got. Only bonus was you allowed a 5pm check out which meant my partner could get a shower after telethon

C. Couples - 09/07/2018 AccorHotels certified review
« Was a bed for a night. »

Not great. Had to get someone to come clean the bathroom as soon as we arrived as it had nasty stains all over the toilet and seat! The bed was like trying t sleep on modern sofa (not very comfortable) and one leg was even broken propping up the end of the bed gingerly. I couldn't eat the breakfast so had to go else where as I had diet requirements but no-one could help with at that time but that was ok but it was just a place to wash and sleep for the night and it did it's job. I didn't pay for a 5 Star hotel so I wouldn't expect one just clean would be nice x

David G. Business - 08/07/2018 AccorHotels certified review
« Would have been OK but our food experience let us down »

Good location for what we wanted, parking good, staff were pleasant room good had air con and it was very hot outside. Good comfy bed bed but lack of plug points especially were the big full length mirror was. Small desk no bedside table on one side not at all good. Great bathroom great shower. What let it down was the basic food in the restaurant, only small menu was told because it was the size of the hotel and the hot meals were micro waved. We had lasagna no salad or garlic bread, we got one slice of toast.....toast what is that. Yet salad is available on the menu. The cost 11.00 very poor, also TV in the restaurant only had tennis on, could not switch over to watch the World Cup was told there was a problem with the channels. Should have realised as there was no one in there at the time. Did not eat there the second night. Would not recommend the restaurant unless they do some big changes.

Sharon R. Friends - 08/07/2018 AccorHotels certified review
« Reunion »

Made to feel very welcome and spent a long and enjoyable time in the bar

Sian D. Families - 08/07/2018 AccorHotels certified review
« Excellent stay. »

Clean room, good food and friendly staff.

N. W. Business - 06/07/2018 AccorHotels certified review
« Very good »

Very good

R C. Couples - 03/07/2018 AccorHotels certified review
« WELL DONE IBIS »

Helpfull people good clean well presented rooms overall pleasent weedend break

Our hotel has responded to the review
Our hotel has responded to the review

Dear J c., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

David Couples - 03/07/2018 AccorHotels certified review
« Convenient for what we were doing. »

We enjoyed using Cardiff Gate as a central point for site seeing. We enjoyed our stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

John Solo - 02/07/2018 AccorHotels certified review
« My Stay was OK »

Overall I was impressed with how clean and modern looking the hotel was. Ice cold water at reception was a very nice touch. Having food available 24 hours is a real bonus. Breakfast buffet good. Staff friendly and helpful. Location OK, need a car! on the negative. the website stated AIR CON which the rooms do not have! found it very difficult to sleep as the windows do not open that wide. The staff at least gave me a fan which helped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARETH R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments about the AIR CON which we have since addressed to Head Office, the symbol is for room temperature and the manual temperature control is for the heating panel. I'd explained to them it is not clear and they will amend it. Thank you for bringing it to our attention. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back. Sincerely, Aline Moreira General Manager

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