ibis Aalst Centrum Hotel 3 stars

TripAdvisor rating 3.5/5 332 reviews
ibis Aalst Centrum
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+ 21 Services
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Room 1

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Hotel extras

  • Great location, next to E40 and close to the city center!

  • Fully renovated in 2017!

  • Private parking

  • Reception & bar open 24/7

  • Free and unlimited WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • BRUSSELS AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Aalst Centrum

Villalaan 20
9300
aalst
belgium

Tel: +3253711819

Fax: (+32)53/710711

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BRUSSELS AIRPORT At 36.2km / 22.49 miles - Shuttle paying

  • By plane

    CHARLEROI AIRPORT At 75km / 46.61 miles

  • By boat

    CALAIS At 150km / 93.21 miles

  • By helicopter

    BRUSSELS AIRPORT At 35km / 21.75 miles

  • By car

    AALST At 0.3km / 0.19 miles

  • By train

    AALST RAIL.STATION At 5km / 3.11 miles

  • By train

    BRUXELLES MIDI BRUSSEL ZU At 28km / 17.4 miles

  • By train

    EREMBODEGEM At 3km / 1.86 miles

GPS :50.921339, 4.032318

Currently, close to our hotel

Van Damme Memorial, Diamond League Athletics

From 06/09/2019 to 06/09/2019

At 21 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 32 km

Benenwerk, Ballroom Brugeoise, music festival

From 10/08/2019 to 10/08/2019

At 65 km

Salvador Dali, exhibition

From 01/01/2018 to 31/12/2019

At 65 km

The Chocolate Line, the chocolaterie of Dominique Persoone

From 01/01/2018 to 31/12/2019

At 65 km

Nimble fingers in honour of the glory of God, exhibition

From 01/07/2018 to 30/09/2019

At 65 km

Images of lace, exhibition

From 03/08/2018 to 30/09/2019

At 67 km

Braderie de Lille, flea market

From 31/08/2019 to 01/09/2019

At 75 km

Lille 3000: Eldorado

From 27/04/2019 to 01/12/2019

At 75 km

Our accommodations

Enjoy your stay at ibis Aalst Centrum in our modern rooms with wooden floors, walk-in showers, flat-screen TVs and free WIFI. Our rooms range from One Single Bed Rooms to the Superior Room for three.

Room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 Double Bed and 1 Single Bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 single bed

  • Max. number of persons: ‌1
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

FOODBAR H²O

Type of cuisine: International

Foodbar H²O: Food, drinks and music!

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOODBAR H2O

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60 m²

  • Maximum capacity: 45 people

Find out more

Our guest reviews for
ibis Aalst Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,984 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

332 reviews

Medium on alle important aspects

Customer review rating 4.0/5

Anonymous Couples - 13/07/2019 AccorHotels certified review

The welcome was problematic as the staff at work hardly spoke english or german. Dinner very « ibis in the ninties». Breakfast good. Room was normal standard from Ibis, have you bern in one you there is no more to experience. Staff not very servicemindet, did write wrong bill that had to be schanged, and did forget to delere the reservation.

Dear guest, Thank you for taking time to share your review. We regret that your experience did not entirely meet your expectations. Thank you for notifying us of the difficulties you experienced, it is an opportunity for us to question ourselves and to look for ways to improve our services. We do wish to clarify that our team of professionals speaks at least four languages, nevertheless, we have noted your comments in this regard. We regret that your dining experience was not entirely to your satisfaction, however it is satisfying to read that we were able to help you start your day off right with our tasty breakfast buffet. Despite this, we hope to have the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Kenneth Claerbout, General Manager

Straightforward simply satisfying

Customer review rating 4.0/5

Owen R. Couples - 11/07/2019 AccorHotels certified review

Good reception good room zircon worked well

No food available, unexpected parking charges, but spacious comfortable room

Customer review rating 4.0/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Arrived Sturday evening, with a tired hungry family, only to be told no food was served in the hotel at weekend,s and the nearest restaurant was a 15 min walk away. Pretty rubbish. Also informed upon arrival that the parking that was available was an extra fee of 9 EUR which I was not expecting. On the other hand, the room was spacious and comfortable, though the single bed for our child (2 year old) did not actually fit in the alcove it was next to, leaving a 20cm gap down the far side - more than big enough for our child to fall in.

not great

Customer review rating 4.0/5

Henry Business - 06/07/2019 AccorHotels certified review

Room was next to a noisy lift - was also given an " accessible " room , bathroom without a shower curtain so shower wet the whole bathroom and floor .

Dear Henry, Thank you for your feedback. We endeavour to provide an excellent standard for all our guests and so are truly sorry to hear that you were not completely pleased with your room and modern walk-in shower. It is regrettable that you had not made us aware at the time of your visit as our team would have been more than happy to have assisted you in finding a room that better suited your needs. Nevertheless, we hope that the rest of our facilities were to your liking and that we will be able to welcome you for an improved experience in future. All the best. Kenneth Claerbout, General Manager

Poor

Customer review rating 4.0/5

F Business - 04/07/2019 AccorHotels certified review

The was no shower gel in a dispenser and one of it was broken as well. no way to get a tea in the evening - just water and a tea bag - nope, you pay 100euro not for such service, you need to pay additionally Requested the invoice - of course reception forgot to send it, so had to remind them later

It was fine

Customer review rating 4.0/5

Helen Business - 02/07/2019 AccorHotels certified review

It was okay for an overnight stay. The sound proof of the room is not good and the bathroom is small, otherwise the room is comfortable. We booked the hotel on Accor's website and did the online check-in before arrival. The confirmation email says 'your key is ready at the front desk' after we did the online check-in. But after we got to the hotel reception, we had to repeat the procedure again and provide credit card to pay. If we knew, we would not have been bothered with online check-in. We also had to wait a while at the reception for someone to turn up. It was around 22:20, so we can understand.

Nice quiet hotel

TripAdvisor rating 3.5/5

bradgreen2018 Business - 23/06/2019 TripAdvisor review

I was driving from Germany back to the UK and chose this hotel for my stopover Aalst is a really nice little town and the hotel was great for me not far from the motorway and close to the town. The hotel is in a nice quiet location and the rooms are the good Ibis standard.

Dear Bradgreen2018, Thank you for sharing your opinion about your recent stay. We are delighted that you had a great stay with us and that we have met all your requirements. We look forward to welcoming you back on a future trip. Kind regards, Kenneth Claerbout, General Manager

Poor

Customer review rating 4.0/5

Anonymous Business - 22/06/2019 AccorHotels certified review

Wake up alarm facility on the telephone system did not work. Front desk did not make the wake up call as agreed the night before. Soap dispenser in the shower empty.

Dear Guest, Thank you for taking the time to share your experience. We are sorry that your recent stay at our hotel didn't meet your expectations and for the apparent shortcomings in our service. Rest assured that our maintenance team will be checking the alarm system in your room and that we will also be addressing these issues with both our reception and housekeeping teams to ensure we avoid this happening again in the future. Your satisfaction is of the utmost importance to us. We do hope to be able to welcome you back for a more enjoyable stay in the future. Kindest regards, Kenneth Claerbout, General Manager

Stay

Customer review rating 4.0/5

A. Friends - 18/06/2019 AccorHotels certified review

It was a normal feeling without any problem.

Good place to stop over

Customer review rating 4.0/5

Jim Couples - 14/06/2019 AccorHotels certified review

En route to a classic car event in Osnabrück, we chose to stay in Aalst. The garage for the car was great, the beer excellent but the room a bit basic and dinner forgettable- chicken vol au vent with no pastry and tough beef stew.

Dear Jim, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Thank you for appreciating our parking facility. Regarding the room, we have taken note of your remark. We regret that the dining experience was not entirely to your satisfaction. We hope to welcome you back. Best wishes, Kenneth Claerbout, General Manager

Ideal overnight stop

Customer review rating 4.0/5

John G. Couples - 04/06/2019 AccorHotels certified review

Great location with Superchargers on-site for my Tesla. Room comfortable, breakfast excellent, just basic great value for money, no nonsense hotel. Staff friendly, clean room, so what more do you need?

Dear John, Thank you so much for this kind review. We are so glad that we were able to meet all of your expectations. It is rewarding to know that you enjoyed our convenient location and amenities, but also that you found everything to be of such good value! We hope that you will stay with us again on your next visit to Aalst. Very best wishes, Kenneth Claerbout, General Manager

Very pleasant and relaxing stay.

Customer review rating 4.0/5

Thomas Families - 29/05/2019 AccorHotels certified review

Check in was very easy, staff very helpful and our stay was very pleasant

Another comfortable visit.

Customer review rating 4.0/5

Dennisg Couples - 18/05/2019 AccorHotels certified review

We have stayed here before so knew what to expect, however the hotel was very busy and we had to park in the garage as all the outdoor spaces were taken. The evening menu has changed since our last visit in September and is now more upmarket, although not very busy. Our room was small but functional and we did not have breakfast. Our only complaint was that service at dinner was slow.

Dear Dennis, Thank you for your feedback in relation to your recent stay. It is always a pleasure to welcome a returning guest and we are truly flattered that you chose to visit us again. We would however like to apologize for the delay at dinner and assure you that this is not a normal occurrence. It is is pleasing to read that, despite this, your stay with us was again one of comfort. We hope to be able to welcome you on many more occasions. All the best. Kenneth Claerbout, General Manager

Dirty, Dirty, Dirty

Customer review rating 4.0/5

Dijana B. Business - 15/05/2019 AccorHotels certified review

Rooms were dirty, the floor not cleaned up and the bathroom stinks (wastewater). This is not a three-star hotel, this is a rattrap. I am travelling a lot for business, but the first time in my business life I asked to re-locate the hotel. I will never ever allow somebody in my business to book this hotel again.

Dear Dijana, Thank you for taking the time to send us your review about your recent stay. We have taken note of your remarks and are sorry to hear that your stay didn't live up to your expectations. We apologise for the issues with the cleanliness of your room and we will be sure to share your review with the housekeeping team. The comfort and well being of our guests is of the utmost importance to us and we are sorry our high standards were not upheld. Rest assured that I will be using this incident to carry out corrective training. Despite the bitter experience, We do hope to welcome you back again for a more pleasant stay in the future. Yours sincerely, Kenneth Claerbout, General Manager

Very helpful and attentive staff

Customer review rating 4.0/5

Tony Couples - 06/05/2019 AccorHotels certified review

The staff made the difference with their helpfulness and pleasant attitude

Comfortable stay

Customer review rating 4.0/5

Robert B. Solo - 04/05/2019 AccorHotels certified review

Great stay in a comfortable hotel

Brilliant

Customer review rating 4.0/5

Bb Solo - 02/04/2019 AccorHotels certified review

Smooth no hicups

Spacious, quiet and airy room

TripAdvisor rating 3.5/5

Geoffrey N Solo travel - 13/03/2019 TripAdvisor review

I was pleased with the situation of the hotel just off the E40 m-way, and it was perfectly situated for my cycling rendezvous at Herzele on the Sunday morning. I received a warm welcome on arrival. My room was very spacious and at the back of the hotel, so it was calm and, coupled with the comfortable bed, I had a good night's sleep. I used the underground parking at night (paying). Good choice of food at breakfast and with service starting at 6.30 a.m. it suited me perfectly. Fast check-in and check-out worked well.

Dear Jethronunn, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and that the room met was to your liking. Thank you for appreciating our location, our team, our parking facility and our breakfast. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We are indeed located in the heart of the city. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, Kenneth Claerbout, General Manager

Good stay, but not as good as other ibis hotels I've stayed at

Customer review rating 4.0/5

Jelle D. Solo - 05/03/2019 AccorHotels certified review

I've stayed at Ibis hotels before in different countries and it has always been a good choice, however this hotel could use some refurbishments : - The mattress is worn out, very much in contrast with previous stays at ibis - The bed was also worn out, it made a lot of noise every time I moved - Airco was broken

Dear Jelle,<br>Thank you for taking the time to share your review.<br> We are sorry for any inconvenience caused during your stay with us. Regarding the bed and the air conditioner, we would like to let you know that we are installing new beds in the hotel, already the first floor is done, two other floors will be done soon. However, we have taken a note of your remark. We hope that the rest of the facilities were to your satisfaction.<br> We hope to welcome you back. <br>Best wishes,<br> Kenneth Claerbout, General Manager

Very clean and staff very friendly

Customer review rating 4.0/5

David D. Business - 28/02/2019 AccorHotels certified review

On arrival greeted by one of your staff that looked after all the paperwork and indicated all the facilities with in the hotel.

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