Hotel - ibis Aalst Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aalst Centrum Hotel

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3.5/5 273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BRUSSELS AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,290 reviews

Our guest reviews for ibis Aalst Centrum

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 273 reviews
AccorHotels certified review
Jfs Business - 07/12/2017
« not to Accor standards »

lousy table service - reception do not speak client language

AccorHotels certified review
Arian Couples - 06/12/2017

Very bad experience! I stayed at your hotel a year before and was very satisfied,but this year a lot of things had changed.Bad service,too cold,tiny room for a couple compered with the single room in which i stayed last year,which had much more space. The quality of food was too bad. Even the name of the hotel confused us, 'Ibis Aalts centrum' thinking it was in the center of the city but not,it was something to 10 min far from center.To conclude,I will not book at your hotel again!

AccorHotels certified review
Hotel G. Business - 04/12/2017
« I remembered why I don't like to stay at this hotel »

I had many things to complain about that negatively affected my comfort during my stay at the hotel. I was in a corner room (320), small and dark - a light was broken and couldn't be replaced! I was given a lamp which helped somewhat, but still very dark. I wanted to have a sit down after travelling, the cushion on the sofa was missing.. the whole seat cushion! (and couldn't be replaced), I asked to be moved but there were no other free rooms. The soap dispenser in the shower was also broken. I had 3 hangers in the wardrobe... all were broken in some way so I couldn't hang many clothes (that's annoying). Breakfast was average - but there wasn't much of it after all the early risers (I ate at 7am!) ate everything and it wasn't replenished very quickly. Your only saving grace is the staff are very nice, the dining area and lounge has been redecorated and I was very hopeful that the rooms were also redone to a higher standard, it's a shame they're not.

AccorHotels certified review
Aleksandrs Business - 04/12/2017
« Good in overall »

+Helpful and friendly stuff, - window not sealed properly and air and sound are coming from street freely.

AccorHotels certified review
- Business - 01/12/2017
« ok but not the greatest »

walls were thin, could hear outside and the adjusting walls. The breakfast was all gone by the time i got down there about 7ish as you had an influx of one stop visitors. The meals for dinner were eatable but again not the greatest. the wifi kept dropping out so was unable to work back at the hotel. For some reason there was no kettle for me to make a tea in the morning or in the evening i would have to by 3 Euros for again something that wasn't the best. There was a nail hanging out of the bed. The sheets had holes in. to be honest this felt more like a budget IBIS than your standard.

AccorHotels certified review
Anonymous Business - 30/11/2017
« oké »

A lot of foreigners (chinese-japanees) it was crowdy and too much noice

AccorHotels certified review
Jl D. T. Solo - 25/11/2017
« Extremely satisfied. »

Extremely satisfying.

AccorHotels certified review
Patrick Business - 24/11/2017
« I was disappointed by my overall experience at this hotel »

Upon arrival the booking in time war slow, only one receptionist and there was some difficulty in getting the credit card to register due to bad internet connection. By the time all 4 of our group of travellers were booked in there was a pretty large number of other guests in the queue. I was also disappointed that there were no tea/coffee making facilities in the hotel. This is standard in most hotels. The Wifi was not great and kept dropping off For breakfast there was also a very large number of guests from a coach party and the buffet was more like a feeding frenzy with no orange juice or scrambled eggs available. just to add the serving staff were trying their best but were overrun by the number of guests. This did improve as the week went on. at times the room/corridor smelled faintly of smoke perhaps carried in the air con. Car park difficult to navigate. Limited availability of cooked food for evening meal so we always ate out . Lighting in bedroom was inadequate. Felt like inside a cave Great heat and power in the shower Overall not good value for money

AccorHotels certified review
Anonymous Couples - 20/11/2017
« ok »

hotel car park not user friendly.

AccorHotels certified review
Anonymous Business - 19/11/2017
« It bwas OK »

The hotel served a purpose.

AccorHotels certified review
Anonymous Friends - 14/11/2017
« Efficient »

Rapid check in and check out coupled with friendly service in the bar. Room was very clean.

AccorHotels certified review
Ma… Friends - 13/11/2017
« Good »

Room was nice and bathroom and shower was accommodating but room was so hot and aircon didn’t work so had to have window open which was noisy

AccorHotels certified review
Johan D. R. Solo - 13/11/2017

“Please briefly describe your experience with us”

AccorHotels certified review
Steve J. Business - 12/11/2017
« Modern hotel just outside Brussels. »

Liked the modern design. Staff very helpful and pleasant. Good quiet location with ample parking. Breakfast tpp expensive for what it was.

AccorHotels certified review
Anonymous Business - 27/10/2017
« The hall ways were very dirty upon arrival. May because of the many Chinese guests, Monday afternoon this was solved »

The bed was on the right side much softer than on the left side. The plastic chair is not really comfortable if you need to work for a longer time and it would be nice if their was a hot water kettle, just to make some tea or coffee.

AccorHotels certified review
Martin Solo - 26/10/2017
« Always good to stay at the IBIS Aalst »

Great place to stay for a short or longer period. Two things which can be improved: 1. Music during breakfast, too loud and too disco. Better have some classic music. 2. In the room there should be a brush to clean the WC after use. It is not nice to know that the cleaning lady will see some traces after using the toilet.

TripAdvisor review
Solo travel - 25/10/2017
« Two night stay »

Ibis in Aalst is convenient, good location and free parking. However, the staff is surly, and the receptionist's attitude on checking me in was bordering on the rude. A welcoming smile would not go amiss! Room was very hot and airconditioning thermostat was stuck on 20 degrees. Windows open, but being on the front of the building the road is very noisy. Liked the laminate on the floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your feedback. Thanks for alluding to our convenient location near E40 Motorway, connecting to Ghent and Brussels. Your mention on the parking is valued. We take note of your remarks. We need to choose between air conditioning or heating for the whole building. In this time of year we choose to switch on the heating because it can be cold at night, particularly in the rooms on the backside. However, guests can switch off the heating. Don't hesitate to alert us if help needed. We're really sorry to read your disappointment regarding the reception. We will brief the relevant team on your assessment. We hope to have the pleasure to welcome you once again. Kenneth Claerbout, General manager

TripAdvisor review
Friends getaway - 25/10/2017
« First visit to Aalst »

Our overall experience of this hotel is a positive one. The staff are very helpful and friendly. Plenty of car parking spaces in the underground parking area (although not that great if you have a high car. Disabled access was fine although door from car park quite narrow and not much turning space to get into the lift. Space in reduced mobility room was excellent. We had one night of disturbed sleep which resulted in my partner having to go down to reception at 4.15am to complain. Other than that that we had a good time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your review about Ibis Aalst Centrum hotel. Your message of satisfaction is very rewarding and an incentive for our staff to continue with their efforts to uphold our high standards.We are very sorry for your disturbed night, please don't hesitate to inform reception so we make take the appropriate action. We are glad you found your room met your expectations, we have taken good note of your comments concerning reduced mobility guests and will be looking into the matter. We are glad you were able to make the most of our secure, underground parking. The whole team certainly hope to see you again in the future. Best wishes, Kenneth Claerbout, General manager

AccorHotels certified review
Anonymous Business - 18/10/2017
« Ok stay »

OK....but staff attitude could be better

AccorHotels certified review
Colin C. Business - 12/10/2017
« Very pleassant hotel. Only the food offfered in the restaurant was a bit disappointing »

Hotel was bright fresh and the room was comfortable. The staff were very professional and polite. I was only dissapointed with the quality of the food offered in the restaurant. I decided to go for soemthing spicy, so I ordered the Asian Style Chicken Curry. Sorry, but it was not a curry nor did it even taste anyhting like an Asian dish. It was completely tasteless!!!

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