Hotel - ibis Aalst Centrum
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Ibis Hotel Hotel

ibis Aalst Centrum Hotel

Villalaan 20 
9300  AALST
BELGIUM

255 reviews
TripAdvisor Rating Based on 255 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • BRUSSELS AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,075 reviews

Our guest reviews for ibis Aalst Centrum

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 255 reviews
AccorHotels certified review
Anthony Couples - 14/07/2017
« Reception most unsatisfactory »

We have stayed with you many times before with no problems. This time we reached reception after a long drive of 300 km at about 4 pm. Nobody there. We called several times and eventually Matthew came saying he had other things to do as well, and started checking us in. A Belgian couple entered after us. They called to Matthew, he abandoned us and started making them coffee. When he started tuning the TV for them, we had enough. I went up to him and asked if tuning the TV was more important than checking us in. He told us to be patient, abandoned the couple and continued to check us in. We were given room no. 327, the furthest away from the lift, at the back of the hotel, dark, dingy and with an extremely bad smell. I returned to reception. This time Lenka was on duty. I explained the problem, she was helpful and polite, and gave us room no. 319, a bright and inviting room. This experience left a bad taste regarding Ibis Aalst. If we had not prepaid, we would have walked out. We are a couple in our 70ies and were looking forward to a relaxing evening, Matthew's unacceptable conduct spoilt it for us.

AccorHotels certified review
Alina Business - 10/07/2017
« Kind of a nightmare »

Mould on the roof. Damp. Bad smell. The bathroom not really clean. The air condition was very loud. I could not sleep because of this noise and decided to open the window. But then I could hear the people sitting outside till late in the night. Someone was smoking in the rooms located near to my place and I could smell it. The only good point was the breakfast.

AccorHotels certified review
Claudia Families - 08/07/2017
« Perfect »

Good location, nice staff and great breakfast

AccorHotels certified review
Norman L. Friends - 06/07/2017
« One night stop  »

Clean, efficient and much improved bar, lounge and dining area. We pre-booked one of the disabled access rooms. For us it is still difficult to use the bathroom but acknowledge people have different requirements. The parking outside is very bumpy for a wheelchair user so they kindly agreed free underground car parking which was especially helpful due to the rainy weather. Will be happy to stop there again and are already booked.

AccorHotels certified review
David R. Couples - 04/07/2017
« Shocking quality of bed and pillows! »

As above - we could not get any sleep and had to check out asap next morning, to find another hotel to just try to get some sleep, which totally ruined our plans for Saturday!

AccorHotels certified review
Traveler Couples - 27/06/2017
« Very pleasant. »

The check in was very quick, the receptionist very friendly and professional, nice room and breakfast. The hotel was near to the highway outside the city center, so we did not get into morning traffic and had a free parking as well.

TripAdvisor certified review
Couples - 27/06/2017
« We felt very welcome here. »

Very friendly staff, nice room and breakfast. Easy access to and from highway, location outside the city center helped to avoid morning traffic. Free parking is also nice bonus. Overall very pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking some time to share your exceptional experience at hotel Ibis Aalst Centrum. Our main purpose is to make our guests' experience beyond reproach. We are proud to have been up to it. Our establishment in an enjoyable place located near E40 Motorway, connecting to Ghent and Brussels. Thanks for mentioning the convenient free parking. We look forward to welcoming you again in a near future. Kenneth Claerbout, General manager

AccorHotels certified review
Y. I. Families - 20/06/2017
« Comfortable »

The fast check-in service is good, and the welcome we received were friendly. Though the room has a smell, the bathroom extract fan is not very powerful.

AccorHotels certified review
Xxxx Business - 15/06/2017

This specific stay: - I think I had room 303, which was rather smelly (not sure if it was the toilet or shower). - For breakfast there was spoiled berry sauce (and I think the yellow sauce was spoiled too) In general: I am disappointed in the choices for hot food. There are little choices and especially if you are more often there, you have quickly had your choices. You'd better have more limited hours for the kitchen and do it well, than 24h a day with something minimal. Also, there are no choices for real desserts. As a consequence I do not eat at the hotel anymore. Menu looks fancy and nice, but that's it....

AccorHotels certified review
Anonymous Friends - 04/06/2017
« Basic »

Basic, maar correct

AccorHotels certified review
Anonymous Friends - 02/06/2017
« Ms »

Other than the loud wedding party banging on doors at 4 am one morning, it was nice and quiet. However, my cousins were on another floor and were overwhelmed by somebody smoking in the room near them with an overwhelming smell of smoke. Food was good

AccorHotels certified review
Tony Business - 01/06/2017
« Better than expected  »

Stopped for one night en route for business, room great, food very good, staff excellent

AccorHotels certified review
Anonymous Couples - 31/05/2017
« pleasant stay in Aalst  »

Bed did squeaked andere smell in the bathroom not to pleasant. Big improvement was made for the bar and restaurant and reception. Keep up the good work

AccorHotels certified review
Anonymous Business - 29/05/2017
« some good, some bad »

Quick Check-in and -out was good. However, the room smelled unpleasant (like coming from wastewater pipes).

AccorHotels certified review
Anonymous Business - 26/05/2017
« abrupt staff »

Hotel was fine...check in staff were abrupt to the point of being argumentative

AccorHotels certified review
Mark Solo - 15/05/2017
« Lovely hotel, great position and excellent staff. »

Your staff were courteous, the hotel was clean and well priced. Altogether a great experience and I thank you and your team for a good stay.

AccorHotels certified review
Helena Z. K. Business - 15/05/2017
« Surprised by the modern organization of the check desk and not receiving the invoice for our staying. »

Please send the invoice for the accommodation of Mrs. Helena ZIdarič Kožar and Mrs Jožica Blatnik on 08th of May 2017. We have got two single rooms with breakfast. My email: helena.zidaric@inplet.si.

AccorHotels certified review
Nick L. Friends - 15/05/2017
« Exceptional value  »

Clean comfortable rooms, nice bar and breakfast room. Staff were brilliant!

AccorHotels certified review
Anonymous Business - 12/05/2017
« noisy, but ok for one night. »

Having a room just above the entrance is not a good idea. People talking outside is one thing but the noise of the sliding doors engine comes through every time the door opens and closes. And it does so more often than you'd think. The room may need some refurbishment, specifically the bathroom. Missed a hair dryer.

AccorHotels certified review
Stuart Couples - 11/05/2017
« Reasonable value for money »

Bathroom pod felt cheap and looked out of place..condensation dripped from ceiling after shower due to being made of a plastic material and poor extraction..staff very polite,well mannered,good at job and helpful considering we didn't speak the language but staff English was very good..

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