Hotel - Novotel Mechelen Centrum
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Novotel Hotel

Novotel Mechelen Centrum Hotel

Van Beethovenstraat 1  To reach hotel by car, use:  Hoogstraat 
2800  MECHELEN
BELGIUM

566 reviews
TripAdvisor Rating Based on 566 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 122 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 116 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Mechelen Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 566 reviews
TripAdvisor review
J5653OEritac Couples - 30/07/2017
« Not to be trusted! »

Beware hotel does not honour advance purchase rates, front desk staff do not listen just demand extra payment. Very disappointing and will actively avoid Novotel properties if their policy is not to honour advance purchase rates and conditions.

TripAdvisor review
Elvis_tonight Couples - 04/04/2017
« A lovely town with old brewery history and many other things »

The Novotel lies right in the center and near the Dyle river. It's a modern hotel with all you need to survive. We were on the 4th floor in a superior room which was very nice and comfortable and quiet, with a view on the river. Public parking (charged) is just underneath and very handy. Walking to the heart of Mechelen takes 3 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elvis_tonight We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Guest Relations

TripAdvisor review
Jan N Business - 24/12/2016
« Nice and quiet »

I liked the breakfast! Lots of options compare to other hotels in the chain. Parking arrangement not exist for guests. If you arrive with a car the only option is to use the Q-Park near the hote, approximately 20 Euro for daily parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you for your feedback about your stay in our hotel. It's a pleasure to hear that the breakfast was good since we have worked on the quality and variety. There is indeed a large public parking located under the hotel which can be used by our guests. of course, for those who want, there are other options in place which are cheaper. Never hesitate to ask our staff about those alternatives. Thank you again for sharing you expierence. With kind regards, Guest Relations

TripAdvisor review
Business - 02/11/2016
« Excellent hotel in the centre of town »

Fabulous hotel and large comfortable rooms , in the historical area of Mechelen. Lots of bars and restaurants close by. The only drawback is parking , very little road parking as pedestrianised area, so €16 per day to park in the public car park.

TripAdvisor review
Solo travel - 01/11/2016
« Good hotel in great old town »

Fantastic location and good facilities in interesting town with fascinating heritage and dining options would recommend the town and hotel for short break or longer stays. Convenient for Brussels and airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Guest Relations

TripAdvisor review
Business - 31/10/2016
« Ongoing »

I usually stay in this hotel every time I visit Mechelen. The rooms are clean, the beds comfortable, and the bathing facilities are excelent. Generally the food is good, but too much emphasis on the Burgers. Would recomend this hotel to all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick, Thank you for your kind feedback about our hotel. It's always a pleasure to receive positive comments and I will share these with our team. Hopefully we can welcome you again soon. Kind regards, Guest Relations

TripAdvisor review
Family - 10/07/2016
« Excellent! »

Lovely hotel, very nice staff. The room was a great size for our family (2 adults and 2 adolescents). Very central for visiting Mechelen on foot. The breakfast was excellent and we hope to return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anny, Thank you for your positive feedback about our hotel. We always appreciate a review like yours and we hope to welcome you & your family again in the future. With kind regards, Kirsten - Guest Relations

TripAdvisor review
Business - 31/05/2016
« Great central hotel in Mechelen! »

Stayed at this hotel for 4 nights for business and really enjoyed it. Rooms are a good size and the bed very comfortable. The buffet breakfast is good but most of all loved the fact that we could get a drink in the bar each night up till 1am. The hotel is super central to the main town square and great restaurants and bars and a 15 minute walk to the station which we did everyday. We will stay here again on business for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

TripAdvisor review
noucamp Business - 26/04/2016
« Away from the crowds of Brussels »

If you are ever in Mechelen for business or pleasure, this is the place of stay. Clean, modern-looking rooms, good gym, and in the center of town. Most important of all, absolutely the BEST service from the Front Desk staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom Reniers Front & Back Office Manager

TripAdvisor review
Business - 08/03/2016
« A good hotel in the close to everything »

I stayed there for 2 weeks on a business trip. Overall I liked the hotel. There are couple of things which management should think about. The breakfast menu is same everyday. It will be nice to see some change. I got so bored after few days. Second, the in Gym the multi-Gym machine was broken for all the time, I was there. I even complained to front desk after 2 days of stay, but for some reason it was not fixed. The housekeeping and front desk is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for taking the time to share your feedback. Unfortunately, we had to wait for some spare parts to fix the gym machine, which took longer than expected. We hope to welcome you back to our hotel very soon! Sincerely, Tom Reniers Front & Back Office Manager

TripAdvisor review
Solo travel - 15/10/2015
« Excellent and nice hotel »

Happy nice hotel, excellent rooms, hotel is situated very well in the centre of Mechelen. Breakfast was excellent. It hasn't been the first time I slept there and it certainly won't be the last as well. Hotel is very clean and well made.

Our hotel has responded to the review
Our hotel has responded to the review

Chère client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Mechelen Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Meilleures salutations, Silvio Hidalgo Gonzalez Assistant Front-Office Manager

TripAdvisor review
Business - 04/08/2015
« Marvellous location in Mechelen, nice staff + top room »

I stayed one night and was perfectly served by a respectfull and helpfull staff. The room was nicely shaped with enough space to work and relax (armschair). The bath includes a tub, which can be used by a pair. The Novotel is a great place to be in Mechelen and it would fit also perfectly for days to have holidays in a lovely and gorgous city. Absolutely nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. I will share your comments with our team, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom Reniers Front Desk Manager

TripAdvisor review
Tay H Friends getaway - 06/05/2015
« Excellent hotel »

Excellent hotel in centre of town close to shops and restaurants, nice rooms with bath tub and shower a big screen plasma TV, comfortable bed. The staff are friendly and helpful. Nice breakfast for all tastes. Just one problem you have to be aware of that the hotel does not have a parking and the the local parking places are privet up to £16 a day, a bit expensive for a small town when u suppose to avoids Brussels big city charges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! A tip for your next stay: park your car at Vinci Park Hoogstraat, this parking is less expensive at just 3 minutes walking distance of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tom Reniers Front Desk Manager

TripAdvisor review
rarar Business - 04/05/2015
« Huge potential - but need some recognitation to Accor members »

The hotel is really good. Located in the center of Mechelen, very well maintained, good and expensive parking space. The room rate is relatively expensive compared to othere cities in the area. However, the main problem for me is that the Accor loyalty program gives zero recognition at this site. I am a platinum member and in other chains usually get significant perks such as lounge access and a present in the room for a Novotel class hotel. In this hotel a complementary room upgrade was not even raised at check - in. Even the water at the room cost 3.5E, so I went to the closest supermarket and filled the mini bar. If there was some recognition there is a chance I will return, or else I rather stay at the big US chains in Antwerp or Brussels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. During your stay, all executive room were booked, so we were unable to grant a complimentary upgrade. It is our decision to welcome every guest as if it were an Accor Platinum member, therefore we do not hand out any presents except the welcome drink in our bar. We hope to welcome you back to our hotel very soon! Sincerely, Tom Reniers Front Desk Manager

TripAdvisor review
Joren G Business - 01/09/2014
« Poor welcome for a Novotel »

Don't expect any smiling welcome or even a "goodbye/thank you very much" when checking-out at this Novotel!!! Room is nice and clean as standard in Novotel but reception staff forgot the meaning of "welcoming service". Just poor and very disappointed.

TripAdvisor review
Sarah M Couples - 11/06/2014
« Great hotel »

Stayed 3 nights at this hotel. Service was polite and efficient at all times. We were travelling with bicycles and our bikes could be securely stored during our stay. The buffet breakfast was fantastic and well worth paying the extra if not part of the package. Would stay at Novotel again (we have stayed at Novotel Zurich a couple of years ago and had a similar experience). City Break deal is excellent value if available. Great location in Mechelen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for choosing the Novotel during your stay in Mechelen and for sharing your impressions with us. I am really glad to read you enjoyed our quality of services and our central location in Mechelen. We look forward to welcoming you again very soon. Best regards, Yves Vandenbussche General Manager

TripAdvisor review
Business - 08/06/2014
« Excellent hotel »

Excellent hotel, with friendly staff and very clean and to a high standard. Would recommend this hotel to anyone either travelling on business or pleasure. Surprised to see coffee making in the room and speaker in the bathroom for the TV

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for choosing the Novotel during your stay in Mechelen and for sharing your impressions with us. I am really glad to read you enjoyed our quality of services and our central location in Mechelen. We look forward to welcoming you again very soon. Best regards, Yves Vandenbussche General Manager

TripAdvisor review
noucamp Business - 25/03/2014
« Excellent all around »

This property is excellently located at the heart of Mechelen, walking distance to restaurants and attractions. Everyone was very cordial and willing to assist. The room was modern and confortable, although the air conditioning did not work in my room during my stay. After complaining several times they explained that the AC only turned on if the temperature outside went above 15C... which turned out not to be true, since several days was near or at 20C and the air still didn't work. They did offer to change the room, but that seemed more of an inconvenience. They also said they would ask housekeeping to open the window when they made the room (to let in some fresh, cool air) but that never happened. As I shall be coming to this property again, they offered to put me in a room that had less direct sun (not that it shines much in Belgium!) and kept cool better. Although that's nice of them, I still think the guest should be allowed to control the temperature inside his/her own room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback on the temperature in the room has been sent to our Technical Department in order to serve you better in the near future. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. With kind regards, Yves Vandenbussche General manager

TripAdvisor review
Family - 07/01/2014
« Excellent hotel base in Begium »

Great hotel, with excellent facilities and in good location with very easy access to both Brussels and Antwerp. Located in a nice part of Mechelen which its self is a pleasant town with a good selection of bars and restaurants. I would recommend to anyone looking to stay in this region of Belgium.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service. I look forward to welcoming you again very soon. Best regards, Yves Vandenbussche General Manager

TripAdvisor review
CAPMOO Business - 20/11/2013
« Novotel Mechelen Centrum »

Rooms are clean and function. The hotel is located near the shopping area and it's easy to find restaurant for yummy food from various countries like Spanish, Chinese, local Belgium food etc. Reception Counter have a good service mind and help foreigner like me how to explore Belgium.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service. I look forward to welcoming you again very soon. Best regards, Yves Vandenbussche General Manager

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