Hotel - Novotel Mechelen Centrum
Novotel Hotel Novotel Hotel

Novotel Mechelen Centrum Hotel

4.0/5 625 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 122 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 116 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 3,776 reviews

Our guest reviews for Novotel Mechelen Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 625 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David S. Couples - 12/07/2018 AccorHotels certified review
« Thoroughly enjoyable stay. »

Staff were outstanding, bent over backwards to help. Room was lovely and comfortable. Great location. Really good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sara

Marcello Business - 11/07/2018 AccorHotels certified review
« Clean and confortable »

The hotel is in is located in very nice position and is clean and confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sara

Rachel Business - 10/07/2018 AccorHotels certified review
« Great location »

Overall it was good. The room air conditioning was a little up and down, and the room keys were a bit tricky (I had to get them reset twice) but overall it was comfortable. Gym was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

Julie E. Business - 08/07/2018 AccorHotels certified review
« Great Hotel, convenient location. »

Room was quite and clean. Room service was delivered promptly when ordered. Great service in bar area. Reception staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

Carlos Business - 06/07/2018 AccorHotels certified review
« Confortable and modern host »

It was my second time in Novotel Centrum. This time the hotel gave me a room in the 1st floor that was comfortable but was not my preference. I prefer always to have rooms in the higher floors, so I would like to know if there is any limitation to get this type of accommodation in the future. Also, it will be great if the mineral water bottle is replenished every day. I do not understand why the hotel provide only 1 bottle of mineral water in the room regardless if a long or short stay is booked.

Anonymous Business - 05/07/2018 AccorHotels certified review
« Great stay - would recommend »

the staff was welcoming, accommodating and helpful. I would stay in this hotel and now this hotel brand again. This was my first Novotel experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sara

D. D. M. Business - 02/07/2018 AccorHotels certified review
« Dr. D.D.M. »

Beds too hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sara

Letitia L. Business - 27/06/2018 AccorHotels certified review
« Nice Hotel but needs more staff »

Nice Hotel but grossly understaffed. Bar rarely attended, checkin extremely slow, room keys never worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sara

José Friends - 26/06/2018 AccorHotels certified review
« Corresponded to the expectations »

Experience was good. Breakfast could be better, could have some more signs (getting to the room was not so obvious). Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

Woodrow J. M. Business - 24/06/2018 AccorHotels certified review
« Business meeting »

Clean hotel comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sara

Dhiraj B. Business - 24/06/2018 AccorHotels certified review
« The four day stay was not satisfying as the service was not up to expectations, despite being Accor member. »

The Tea bags in the room were never replenished. It was such a disappointment that even a small bottle of water couldn't be kept in the room everyday (it was provided just the first day). The shoe-shine sponge I used the first day was never replaced in the room during the subsequent three days of my stay. The Hotel can always get into an agreement with the Parking underneath to provide the guests possibility to park at a discounted rate. For the rate I was charged, there could have been a bath-robe and a pair of disposable slippers provided in the room, as a minimum. A foldable stand can be provided in the rooms for plaing the luggage, instead had to place it on the floor.

Nicola F. Business - 22/06/2018 AccorHotels certified review
« Lovely hotel, great amenities and location »

I love the hotel being so close to the town centre. The staff are very friendly. Use of the gym anytime a bonus. Breakfasts are tasty. However I think the bathroom is too close to the bed, and some of my colleagues got a bath in their room which I did not and was not given the option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The next time you book with us you can ask in your reservation for a room with a bath so our staff is posted for your features. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

Rick Business - 22/06/2018 AccorHotels certified review
« Very good »

The room that I've booked was very comfortable and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Sara

Anonymous Business - 21/06/2018 AccorHotels certified review
« Great stay. Some smal things to add »

I'm not a common user of hotels. It took me a while before i realised to use the elevator i needed card. While doing it ones wrong, i didn't work afterwards It took me a while to realise that i needed the card in order to put on the lights on the room. When it's dark, you do not see enough to check this!

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Wij stellen uw opmerkingen over uw verblijf in Novotel Mechelen Centrum erg op prijs. Het is altijd fijn om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groeten, Sara

Jeff N. Couples - 19/06/2018 AccorHotels certified review
« great location »

a very nice hotel staff were very good nice and polite. the room was a good size it was nice to have a seperate shower and bath breakfast was good with a wide range to choose from. we had dinner one evening the food was good would like to see more choice on the menu. we had room number 220 nd there was lots of noise outside every night so you have to keep your windows closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sara

Business - 17/06/2018 TripAdvisor review
« Surprising, ... I do not recommend it »

I stayed at the hotel for business. 1st room received smelt cigarettes like hell, I asked for a change. Second room, the sink of the hand wash was stinky, then, the sink of the shower was tapped, I had to shower myself as a Circus guy holding on both sides, for the gents, ... do not pay attention to the walls as the room is dark, ... it is better this way you will not see the very bizarre stuffs. For other aspects, the sheets and bed were very good, the breakfast is really good also. For the room location, ask for a room which windows do not on the street where the hotel receives its deliveries , if you don't need to be awaken very early in the morning.

Anonymous Business - 15/06/2018 AccorHotels certified review
« Relaxing atmosphere for both business and family trip. »

We experienced a very warm welcome, checked in quickly. The rooms and all other locations were very clean and you did not have the feeling to be a foreigner. I had no problems to sleep at night as it didn't feel different from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sara

Anonymous Business - 14/06/2018 AccorHotels certified review
« Too often overbooked »

Nice hotel, well located, but often overbooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Mechelen Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sara

David B. Families - 14/06/2018 AccorHotels certified review
« Great location »

Almost perfect hotel. Having separate bathroom and toilet in our executive room was good but if you have that, you need to have a sink in the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

Bruce J. Couples - 13/06/2018 AccorHotels certified review
« Grteat City »

Greatly enjoyed our visit to Mechelen and was like discovering a secretly--the city was beautiful. We extended our stay so that we used this place as a base to travel to other areas in Belgium. This worked out very well, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara

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