Hotel - Novotel Leuven Centrum
Novotel Hotel Novotel Hotel

Novotel Leuven Centrum Hotel

4.0/5 742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable describes the rooms at Novotel Leuven Centrum. The hotel room is truly a place for living and perfect for all your needs. Whether you choose a superior or executive room, all the rooms offer a welcomingand modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

  • 139 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 4,358 reviews

Our guest reviews for Novotel Leuven Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 742 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 16/07/2018 AccorHotels certified review

"cheap"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Would you be so kind to let me know what exactly the issues were for giving us this rating ? At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Michael T. Couples - 15/07/2018 AccorHotels certified review

hotel was very good,The main draw back was its location.It was too far from the old town center with major roads either side of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister t., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Graeme M. Couples - 13/07/2018 AccorHotels certified review
« Would definitely come back, great hotel »

The hotel was very clean and comfortable, the staff were very friendly and helpful, and the food and bar were of an excellent standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Milind P. Families - 10/07/2018 AccorHotels certified review
« Excellent! »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

James Business - 09/07/2018 AccorHotels certified review
« Good, but some minor issues. »

I think that generally the stay was good, but there were couple of issues. First, I was supposed to have a complimentary bottle of water in my refrigerator, but the bottle that was in the refrigerator was already open and half-empty when I arrived. It was never replaced, either. Also, there was only one small bar of soap that I kept having to move from the sink to the shower, which was quite inconvenient. Finally, the tv in the gym didn't work at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James D., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have talked with the person who was in charge of cleaning your room because off course the bottle of water should be fresh and not opened. Also for the amenities we provide more then just soap. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Anonymous Business - 09/07/2018 AccorHotels certified review

I've stayed in your hotel several times. My home address contains Poland instead of Czech Republic - please could you correct? Also I don't like how dark your bathrooms are. It's very difficult to do a morning make-up in there. Any additional light to the mirror would improve the situation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have updated the country in your profile so this should be correct in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Anonymous Business - 05/07/2018 AccorHotels certified review

It's OK, but nothing spectacular

Mark Business - 02/07/2018 AccorHotels certified review
« the whole stay was easy and staff very helpful »

The stay was easy and the staff were at all time helpful and friendly. I need a taxi on two morning and both were booked in one go and arrived when asked to. The food and bar were superb and again friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister E., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

R. H. Business - 02/07/2018 AccorHotels certified review
« The stay was good, your staff is very supporting and friendly - thank you for this »

The noise during the night, due to the traffic was a bit disturbing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Alan B. Business - 27/06/2018 AccorHotels certified review
« Very Good Room Service excellent Food and service provider in the Bar/Restaurant »

Very good service provided by Domenico in the Bar and restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister b., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Finola L. Business - 26/06/2018 AccorHotels certified review

I stayed here due to working in Belgium, the only negatives were the noise due to location and the fact that it was tinned fruit rather than fresh fruit in the fruit bowls

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Diana S. Business - 26/06/2018 AccorHotels certified review
« Great stay in Novotel Leuven »

I had a great stay, the staff was very friendly and helpful, the overall experience was nice. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Todd Business - 24/06/2018 AccorHotels certified review
« It was fine overall. »

It was a pleasant stay. I rarely fill these surveys out, but I have one complaint. As I was checking out I was given the option to use EU or USD currency. The representative advised me that there was no difference in the charge and encouraged me to use USD. As I found out later, an additional 3% was charged to me to using USD. I was disappointed by this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have checked concerning the additional amount you were charged and was informed by our accounting team that these charges are applied by the card company. our apologies for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Good A. A. Business - 20/06/2018 AccorHotels certified review
« Good as a. »

Good as a.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is a. a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Anonymous Business - 08/06/2018 AccorHotels certified review
« a very pleasant experience »

Very helpful staff. We arrived late on a Sunday night and our luggage had gone astray so we got toothbrushes & adaptors at reception. Lovely rooms, lovely shower. No problem checking out just dropped card into Express checkout box

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Karthik S. G. Business - 08/06/2018 AccorHotels certified review
« Mr Karthik Segar G. »

All the hotel are give at least one drink water bottle every day. But I received only for the first day after that I haven't received the same. I don't know whether it is hotel policy to give only for the first day or not.. but I don't like the same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the complementary bottle of water it's indeed our brand's policy to offer 1 bottle per stay. Our Apologizes for this inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Anonymous Business - 08/06/2018 AccorHotels certified review
« Excellent »

Lovely stay. Very polite, professional and helpful staff. There was a really positive attitude in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Guest 1. Business - 08/06/2018 AccorHotels certified review
« Business Trip »

Was good. Staff very helpful. Rooms were nice and big with lot of services & facilities (good TV, kettle etc).- Breakfast was also very good. Rooms a bit hot, aircon could be better or could provide a sheet (versus duvet). Exercise room could have second or third threadmill. Paid parking was slightly expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the parking this is not owned by the hotel so unfortunately we don't decide the prices but the owner does. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

André Business - 08/06/2018 AccorHotels certified review
« Good Hotel for Business stay »

Business trip, 3 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

Anonymous Business - 05/06/2018 AccorHotels certified review
« Stay was pleasant. Location was very good. »

Did not get much sleep as I found the room too warm and no sheet available. Air con too was too loud to leave on at night. Other than this I was happy with the hotel. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Y., Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

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