Hotel - Novotel Leuven Centrum
Novotel Hotel Novotel Hotel

Novotel Leuven Centrum Hotel

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4.0/5 711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Hammam
  • Clay tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 139 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,962 reviews

Our guest reviews for Novotel Leuven Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 711 reviews
AccorHotels certified review
Raul G. Business - 18/02/2018

Great experience in the hotel, as always. Slow the bat attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I ask you what you mean with "slow the bat attention" ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Jerry Business - 17/02/2018
« Nice hotel, but had trouble with the temperature at night »

The lack of top sheet on the bed forced me to use the comforter and it was to heavy for me causing me to wake up multiple time a night due to being to hot and sweating....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister O., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the temperature in the room we are facing big differences in outside temperatures almost on daily basis the last weeks in Belgium, because if this it's difficult to adapt the system and find the right temperature for all our guests. our sincere apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Dirk Business - 17/02/2018
« Alles was ok »

Alles was ok

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Heer B., Wij stellen uw opmerkingen over uw verblijf in Novotel Leuven Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Keunpil R. Business - 16/02/2018
« Good experiences and a little bad feeling. »

Generally, I was good one during staying at Novotel. However, I heard some mechanical noise from the upstairs. It disturbed me go to bed at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Roh, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will certainly ask our technical department to check where the noise is coming from. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Maarten Business - 11/02/2018
« Very clean room, friendly staff & great breakfast »

While the main goal was to have a hotel near to where we were attending training we were pleasantly surprised with the great breakfast and choices given. We attended the restaurant twice and the food was very good again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aerts, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Anonymous Business - 11/02/2018
« High-quality hotel in Leuven »

For an intense, 3-day business trip, this hotel provided everything I needed in terms of comfort, convenience, and hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Di Franco, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Adrian M. Business - 09/02/2018
« good friendly and helpful service »

Great rooms - friendly bar staff and helpful reception - I will be staying there regularly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Mickleson, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Maite Business - 07/02/2018
« Bien »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Moreno, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Anonymous Business - 05/02/2018
« Excellent, brief but very enjoyable »

Excellent, brief but very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Andrew R. Business - 04/02/2018
« Everything worked as supposed, breakfast selection excellent »

3 nights, room was comfortable, no problems, breakfast selection extensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Alessandro Business - 01/02/2018
« Always good »

I'm used to stay in Novotel Lauven all time I'm in Belgium travelling for business (once a month). I'ts always a good experience. Rooms are clean, bar/restaurant is quite good (expecially beers and breakfast). Maybe the gym needs some improvement (some more staff) as it is busy quite often...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Gareth C. Business - 31/01/2018
« Excellent as usual »

Great week, staff attentive and beer excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister C., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Nate Business - 29/01/2018
« Great hotel, great service! »

We really enjoyed it a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Roberts, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Globetrotter Business - 29/01/2018
« OK »

Regarding the room, one would expect chairs with no visible stains in a four star superior room. Also, on the sofa there was some rocks and sand when I arrived, perhaps from suitcase wheels of the previous customer, left unnoticed from the cleaning stuff? As for the room features, I understand that in Belgium a four star hotel needs to have a separate toilet cabinet, but I would highly appreciate also a bidet shower there if that is the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Talonen, Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Anonymous Solo - 27/01/2018
« Perfect »

Perfect, no issues at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Landman, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Dirk G. Business - 26/01/2018
« Again a relaxing stay »

Like always I had a good stay, perfect room, incredible good service at the bar, but some issues with the TV in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Grunwald, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check the television in your previous room to make sure the problem is solved for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
D B. Business - 26/01/2018
« super service, comfortable stay »

stayed one night on a business trip, good internet connectivity, great service from the staff with booking taxies & room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Bansal, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Kd Business - 24/01/2018
« Acceptable but better choices in town »

Location convenient for work, decent sized room but restaurant and shower both well below par.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dunbar, Thank you for taking the time to tell us about your experience at the Novotel Leuven Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Sven Business - 24/01/2018
« Nice stay with a kind of bad ending »

The stay in Novotel was good...i wanted to stay for 3 nights but for the last day (Thursday) there was the warning around storm conditions for Germany. I decided around 5 pm on Wednesday that I will leave earlier to avoid issues with the weather on my way back from Leuven to Germany (Koblenz) next day because my son Andre had birthday and I wanted to be there for the evening. I thought as ABINBEV employee and our volume of bookings within Novotel Leuven the reception would waiver to pay the full night although i would leave. I guess there are processes that reception team needs to follow but overall I believe it would be a better sign to say we dont charge you for the additional night that I didn't use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Guski, We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed possible to cancel your room on the day of departure but this is limited to 2pm. We try to be as flexible as possible but after 5pm we are not able to sell the room to anyone else therefor the reason you were charged for this night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

AccorHotels certified review
Michal Business - 20/01/2018
« very positive »

visible improvement comparing to the past. food at the bar far from acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., We very much appreciate your comments regarding your stay at the Novotel Leuven Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to read that you did not like the food in our bar. Our sincere apologies for this. We are shortly launching a new restaurant card hopefully this one will please you better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurgen Goethuys General Manager Novotel Leuven Centrum | Vuurkruisenlaan 4 | 3000 Leuven | +32 (0)16 21 32 00 | +32 (0)16 21 32 01 | h3… novotel.com | accorhotels.com tripadvisor.co.uk

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